Reviews of Enhance Studio Medi-Spa Ltd (Spa)

Kathy Burwell

Excellent staff and service - friendly and knowledgeable, and the treatments work!

Dawn Jones

I have found Kristie to be very professional, and so well informed with everything that she does in her business. I am very confident when I am there that I am getting the best treatment available for me.

Ang Warner

In response to the unfortunately unhappy customer comment. I have been providing Permanent Make-up here in Vernon 27 years. I pride myself on the very best treatment and customer care. We discuss the colors and the shape extensively with each person and have confirmation from them before we start. Every person processes the pigments differently and some, especially lighter colors, can absorb more quickly. The average client with light pigment require a touch up yearly. This is discussed in the consult and repeated in the application appointment. In the past if I have not done a satisfactory service for a customer (which is very rare) I have always been accountable and respectful and will easily agreed to do what needed to assist the person. This is the MOST IMPORTANT aspect of my business. In this case it had been over 9 months which in this industry the standard time to charge is six months. We offered to charge only for the implements ($50 instead of $125 for a regular touch up fee) this was to assist the customer in feeling happy. This customer also wanted to change the shape, which looked wonderful. Because she had decided she wanted something different this does not fall on the fault of the technician. Dealing with the human body is very much an art and every person is different, plus every person in that body sees thing differently. All we can do is our best and know that in this case it is what we did. We would still like to assist this customer if given the opportunity. Kristie Moore Owner Enhance Studio Medi-Spa

Alora Regan

What an amazing experience!!! I couldn't believe how at home they make you feel. Everything they told me they could do for me, they did!!! I had these really bad scars from an accident and now they are 90% gone and we're aiming for 100%. I can't thank you ladies enough...you're awesome.

Nelson Kelly

Best spa in town. Very experienced and knowledgeable. Always on leading edge of machines and treatments to care for skin and body. Highly recommend!

Wildwood Garage

I live in Calgary but come to Enhance Studios in Vernon for my permanent makeup. First time was 7 years ago and had great success with excellent treatment and service. Thus returning for continued service and was not disappointed! Thank you for your professionalism, customer service and kindness.

Devon Taylor

She was Very professional and very knowledgeable in her profession, it was just a wonderful place to relax... ????

April Morris

I love enhance studio what more can I say. I moved from Calgary and really struggled with finding a new studio in what i considered a small town after Calgary. Well say no more... I had my first consultation with Kristy that I believed to be the owner. She could not have been more professional! I With some trepidation, booked my first treatment of laser. and hoped for the best... So glad i did and now would not consider going anywhere else. I have since had several treatments at Enhance Studio. The last procedure was permanent eyeliner. My first application had faded quite quickly as I had a severe headache from this procedure and with that lots of teary eye watering. When I shared this with Kristy she knew exactly what could have caused this issue. She asked if i had any alcohol the night before or any spicy foods? Yes to both those questions. She recommended I return for a touch up. Of coarse I was hesitant but as I trusted her and love the look I already had with the eyeliner so I booked my next touch up appointment. We made sure to avoid alcohol and no spice. Sure enough the touch up went well, No pain and beautiful permanent eye liner!! It looks fantastic and all done for a very reasonable cost. I will not look else where when the service here is this caring! Vernon we are lucky to have this studio!

Ryan Daniels

Kristie is so amazing. She is honest, knowledgeable and passionate about every service. This is my favorite place in town.

Tammi MacAulay

Very caring staff. Everyone makes you feel relaxed and like you are good hands. They are the best!!

Shannan Dreger

Where do I begin? With my unfortunate eyebrows or the terrible customer service? I got my eyebrows microbladed by Kristie at Enhance Studio whom I initially enjoyed. I wanted a darker brown but she pushed me towards a taupe colour saying that in her experience it would be dark enough and exactly what I wanted. Unfortunately, even after reiterating at my touch up that they were not yet dark enough, she failed to provide the colour and shape I had described for her. Now 7 months later my brows look like they hardly have been done at all. They should last for up to 5 years, so to be drawing them on again within a month is very disappointing. I finally went in to see Kristie expecting that she would be happy to help me get the result I wanted. She was - if I paid again. After spending $400 I am appalled that she would even consider asking for more money. She quickly became defensive and rude and insinuated that it's my own fault if I don't like them and took no sort of responsibility. Overall I am extremely dissatisfied with my experience at Enhance Studio.

Pam Story

I used Hifu body slimming and lost 12 inches of fat in 2 sessions within 2.5 month, was an excellent experience very friendly staff enjoyed the service!

Alyssa Cooke

Excellent service and care. Very classy!

Dianne McIntosh

I went to Kristi 8 years ago after I had my children. My stomach hung over my pants from all the stetchmarks and loss of elasticity. Kristi has gotten rid of my stretch marks and tightened my skin so now I can feel confident wearing a bikini again. Extremely professional and knowlegable. I recommend her and the studio to everyone.

Pamela Langevin

Enhance Studio Medi-Spa is managed by a very costumer concerned caring Kristie Moore who gives her best from herself and expects the same from all of her staff! Enhance is an impressive business in Vernon!! Enhance Studio is my go to place for tattoo removal, skin tightening, sagging jaw line, fat reduction, electrolyzing, and permanent make up. Kristie Moore’s education & experiences make her the expert for restoring and rejuvenating the body from age bad choices and poor body management! Thank You Kristie Moore!!

Denny Hleucka

Enhance studio is by far the best place i been too and I been to a lot of different places. Not only is the staff more then welcoming they go beyond and out of there way to make you feel important. Kristin does amazing treatments that is affordable with amazing results. Plus her little dog is in the room as while you have ur treatment done. I recommend this place to anyone that wants almost anything done.

Heather Munro

Considering I could hear them complaining while in the waiting area about me using a gift certificate. The actual pedicure wasn't good enough to erase the unprofessional atmosphere.

Kelly Winnick

Kristie is a doll and goes the extra mile to make you feel extra comfortable. I had started tattoo removal before I left Vernon and after a couple of bad experiences with other places I decided it was worth it to drive from Salmo back to Vernon to continue, that's how good Kristie And the staff at Enhance are! Best place in town!

Lynnda Fisher

I have been going to Kristie Moore for the past 12 years. I find her to be an amazing persons and business woman. She is a very very sweet person that cares deeply for people. She has always been so kind and caring to me. She always explains everything she is going to do before she does it and her work is outstanding. She and all of her staff have treated me with kindness and respect. Kristie not only works on what ever treatments she is doing for you she also tells you about all the new things coming out, good supplements that can be taken, skin care ideas she is well read and makes it her business to study thoroughly everything she talks about. Her equipment is top of the line and her studio is emasculate! I would recommend her to anyone I knew that wanted permanent make up or any other treatment she does.

Saje Beckley

Enhance Studio staff are amazing. They have a wealth of product and services knowledge and are willing to share it with potential and existing clients. I was able to make informed decisions on which services I wanted to proceed with. I have been very satisfied with the services and products purchased. Thank you Kristie Lynnda F

Kristie Moore

Went to Enhance Studio to have my brows tattooed by Kristie Moore and i absolutely love them! I continue going back for other services and have always been impressed with Kristie Moore and her team. Would highly recommend Enhance Studio.

Elyse Skarsen

I have been a client of Enhance Studio since it's inception. Kristie and her staff are always knowledgeable and helpful. I am told I look years younger than my actual age. ( a lady never tells ) And a miraculous 13.5 inches slimmer in a few short months! I am known to be a "doubting Debbie", but I highly recommend the services Kristie and Enhance Studio provide!

Denise Dalziel

Kristie is prompt, professional and efficient. She has done a great job on permanent eyeliner, removing a freckle that looks like I have an ink blotch on my cheek, and a number of other treatments that I will continue to go back for. Her studio is comfortable and inviting. Thank you to Kristie and her knowledgeable staff for the help and care I have received!

Lissa Shelest

Got my eyebrows tattooed and I love the result!