Reviews of Best Western Plus Columbia River Hotel (Spa)

Chris Rodde

Nice hotel, friendly staff but the wifi gives me trouble every time. Makes doing work almost impossible.

This was a frustrating experience from the booking process to check-in. The staff was disorganized (we had a long phone call with them before arriving and the person at check-in had no knowledge of this; so everything we were promised to fix the original booking mistake was then denied at 11pm when we showed up and had nowhere else to go). A woman who worked there was incredibly rude and actually yelled at me when I tried to bring my emotional support dog in the building. She was confirmed to be allowed in our original booking so that was confusing. Yelling at us wasn’t necessary; calm communication would have worked. Wouldn’t stay here again and would have made a different choice if it weren’t for what the staff on the phone had falsely promised - felt pretty misled and sad to end our week on this note! Unfortunately crossing Best Westerns off the future list.

Ray Higginson

Nicest place to stay in trail.

ronalexander30

We stayed at the Columbia River Best Western Plus to attend our Grandson's graduation ceremony. This is the 4th or 5th time we made use of this hotel. Everything about this hotel is top class; the overall facility, the cleanliness, and particularly the friendly and helpful staff. We will definitely stay here again. The only The only concern we had were the fact that there is no convenient parking for check-in along with an apparent shortage of baggage cards.

Jeff Littlejohn

The continental breakfast was very good. The TV in the room was bigger than usual, I'd say about 40 inches. The room was kinda small, but really how much space do you need