Reviews of JC Massage & Beauty Spa (Spa)

Nicole N.

I went for an hour massage. It was so so good. I felt cared for and very relaxed. Nice warm and clean environment. Will be going back again every month for sure.

Joy Rodriguez

JC Massage and Spa is great! The staff and Jian are really welcoming, professional and make you feel instantly at ease and relaxed.

Nicolae Adam

The BEST massage!

Tina K

Love this place! I recieved my first ever massage and facial and it was very pleasent and relaxing! I would highly recommend!

Anthony Fernandes

"Greats staff, attentive & skilled RMTs and amazing atmosphere."

Trudi McConnell

My best facial experience ever, so relaxing, very comfortable, my skin felt hydrated smooth and soft again.

David O'Connor

Top customer service and the best Massage & Spa to go to

S J

Very professional Very clean and modern facilities I had a massage and Jian was excellent. I will definitely go back They also offer other services.

Shanika Maria

Got the massage and mani pedi package. Was very disappointed with the massage since the masseuse’s nails were too long and kept scratching me throughout the massage. It was not relaxing at all. The mani pedi was rushed and rough. It seemed like the person doing it was rushing since it was the end of their shift. My nail polish was smudged once I left since there wasn’t enough drying time. When I went to pay, I was also told the package was more than it was stated on the website after the appointment.

AYSHA JHUMUR

RMT massage was great however, they have charged me full cost upfront and also submitted the cost through my insurance and got paid basically twice. Afrer they have received the money from my insurance they just kept it quite like nothing happened. I had to call them and ask for the reimbursement then they were like sorry we made a mistake. What a fraud business! If you were there before I recommend you check your previous receipts and your bank account. Would not recommend this place!

Jeena

I love how they have the best service and all the people that work there are all so kind. Also they do the best facials ever!

Alison Waddell

Friendly and professional with a very relaxing environment.

Nicole Cooper

The BEST staff and spa! I am so impressed by the service from Jian and the entire team. I always feel so welcome and taken care of during each visit. THANK YOU for being my favourite place to visit for a massage, facial, mani, pedi & more!!

Alice Fan

Love the pampering experience and the team is so professional and welcoming! I'd recommend everyone to go and see amazing results!

Sadia N D

Jean is very professional, best place for massages and facials.

Kavana Manjunath

Great waxing and massage

C Simpson

After having a bad couple days I was in desperate need of self care. After walking into a previous salon and feeling uncomfortable I immediately started looking else where. I came across this place and decided to give them a call. Jian was nice enough to accommodate me on such short notice. As soon as I walked in she made me feel very comfortable. Her massage was amazing and very much needed. This everyone working in this place is very friendly and pleasant. Not to mention very clean and presentable. Thank you all for an amazing time and I will definitely be coming back

Nelson Chan

Cozy environment. Friendly and knowledgeable owner and staff. Highly recommended. ????

Karla Perez

I love Jian.. been with her well over 15 years.. best massage you will get. I cannot say enough of her customer appreciation a truly beautiful location and owner;-)

Andreau Villanueva

Jian has been nothing but great to us during our visits. Highly recommend.

Sukhinder Khepar

Peaceful, clean, relaxing ....goooood

Christina Lu

I had an 1 hour comprehensive massage session in fall 2021. The best RMT session I had in 3 years. The therapist had 18 years experience in this field. She was able to find my problem area, identified hidden issues I did not even feel and go above and beyond in the treatment process. The room was extremely comfortable, spacious with calm music playing the entire session. When you go in the entrance. You will be welcomed by receptionist and the owner in person. I was offered slippers and had some nice chat with them. They truely made me feel like home. Free parking is right in front of the spa. Easy to find. After my appointment, I did some shopping in the nearby plaza - Homesense and Walmart. Happy to get so much done in one visit. Looking forward to going back soon for my next RMT session.

Jo Giuliani

Amazing spa! Relaxing atmosphere. Jian is an amazing RMT. Highly recommend JC Spa and Beauty.

Katia Barretto

I made a mistake of trying another massage place when JC was closed and I regret it. The past 10ish years, Ive been getting massages regularly and can definitely say that their therapists give the best massages. Both Jian and May are good. The place is clean and modern. Customer service is good as well.

Scott DeBaets

I've been going to Jain for 10+ years now for massages. She is very professional (as well as her staff)!

Cassie

Amazing service and environment. Highly recommend.

joanna mae garcia

Excellent service!! Thanks to Jian, she made me feel relaxed and comfortable. Very warm accommodation. Completely satisfied client here! Surely go back soon!????????????

Christmas music

Excellent got relief from pain

Pamala Mahabir

JC Spa is very sterile with a warm feeling of honesty. With clean slippers to wear from the reception at every visit.

Rolando P.

Very friendly, clean and nice place for relaxation...

Lisa Seebaran

I consider Jain to have healing hands , she emits only positive energy, while working on you..... I came back to work praising her on the amazing facial treatment I had done yesterday.She is the BEST!

Gail Kerr

Great spa, great service. Facility is spotless and tranquil.

jill donahue

Dear Jian, I can't thank you enough for the tremendous massage today. I have missed this beautifu healing place so much. Great to have you back open. You're AMAZING! The best place.

maxim man

Jane and May are amazing at what they can do.

Reuben Barkin

Excellent service, clean atmosphere, friendly staff

Vic

So Last week I called this place to schedule an appointment for Saturday of the next week.Prior to contacting them I contacted multiple other Beauty Spa's which were all booked for the week or month until I called this place which said they were fully booked for Saturday which was understandable as most people would be off this day.So the lady I got said they have one open slot Friday morning at 11am, I was hesitant to book for a moment but I finally agreed to schedule me in and if someone maybe cancels on the Saturday they can put me in and proceed to communicate that to me.Today I came in from quite a far distance to be told by a different receptionist that I was not booked in for Friday morning but Saturday morning. I was confused and appalled because I know without a doubt the receptionist on the phone scheduled me in for Friday morning as I wrote it down when I was on the line and the whole reason she booked me for Friday was because Saturday was fully booked as I'd expected and Friday as it would be a weekday had an open slot. This was a big disappointment for me, as I drove from a far distance.GAS is not CHEAP ESPECIALLY in these trying times. You guys need to have a more efficient way of scheduling people, most establishment have a text notification system after scheduling clients to avoid this inconvenience. I'm not sure if the lady that scheduled me confused the dates or changed it later on to Saturday without notifying me but this a clear indication of poor management and lack of organisation. And you need to acknowledge that this issue on your part can be problematic and frustrating for people.If you come to this place, I highly recommend to call to confirm your appointment before coming as their scheduling procedure is clearly flawed.

Francesca Maria Ciccarelli

The customer service at JC Massage & Spa is great! The staff are very welcoming and knowledgeable! The atmosphere is calming and the space is very clean. I would highly recommend JC Massage & Spa!!

Todd Bushell

Jian, massage therapist and owner, is excellent! I could not recommend her more highly!

Gilda Morelli

Wonderful atmosphere!

Diana N.

Wonderful, cozy atmosphere! Best massages ever!

William Bourassa

I have been getting facials, massages, and laser treatment for the past five years. Lillian is very courteous, honest, and provides the best service.

Adrienne Vickery

Jian is amazingly professional and very good at all services I have had done. The COVID procedures made me feel safe.

chris s

Great place.....May is just amazing and so polite.....I feel most comfortable and relaxed at this spa! The owner is also very welcoming and kind!

Nadine Maraj-Nyiri

Top of the line service and care

Lauren Bartlett

I come here every two weeks for a massage and today I went for a facial and eyebrow threading. The spa itself is tranquil and clean with several different treatment rooms, both upstairs and on the ground floor. Jian, the owner, is an excellent RMT with 18 years experience and just the NICEST person! One of her estheticians, Ganga, did my facial and threading and both were excellent. She was very friendly and knowledgable and able to tell me how to better the health of my sensitive skin. My eyebrows are also perfect now, thanks to her! It's so hard to find a good threading place, but this is it, for me! I would definitely recommend this establishment to anyone looking for an RMT or just a lovely little spa with the friendliest staff.

Fran Mastoras

Jian is incredible. Her massage skills are outstanding. She has helped me so much with my medical issues. Her facials are excellent too. Great spa! Easy parking. Wonderful experience every time.

Vicky Chatzis

Great customer service.Jian is amazing and knows her job very well.love the atmosphere and location.totaly trust her highly recommend!!!!!

Noorbanu Mohamedali

Was so happy to have found a place to get my eyebrows waxed/get a massage/get a mani-pedi right around the corner from my workplace. The place is very clean and calming and Jian, the owner is super friendly, welcoming and does her best to give you the best possible experience when you go to JC. Looking forward to my next pampering experience :)

Marion Waddell

Always a pleasure to visit JC Massage and Spa and relax in friendly surroundings, attended to by the very competent staff of the spa, with one or more of my daughters---patrons all!

alzbeta kerekesova

I would like to share my positive experience with JC Massage & Spa. I went to JC Massage & Spa a week ago because I had a pain in my left side of lower back and my whole body was worn down. I explained my concerns to Jian and she immediately knew what to do. Jian used a hot stone massage and she gave me many good suggestions for my future well being. I really appreciate her profesionalism, knowledge, enthusiasm and positive energy towards my whole massage & Spa experience. I also enjoyed my facial massage and microdermabrasion with the experienced Lilian. Thank you so much JC Massage & Spa for making me feel stunning, energized and happy again!

Julie Levac

Jian is a legend! Very talented and welcoming.

Carol Harper

I had a wonderful experience at JC spa! It was my first time, I went in for a full spa day, getting a massage, facial, manicure and pedicure. I can't recommend this place enough! Jian and the rest of the staff are very welcoming and friendly. I will definitely be back and bringing my friends and family along with me!

Mohammad Mahbhb

Great place

Markham Ellesmere

This is the only place I go for waxing. I’ve been going there for 3 years and I am very happy with the price and service. Lillian is my girl and I followed her from STC. I wouldn’t trust or feel as comfortable with anyone else. The atmosphere is very relaxing and clean!

strosru

Went there today and faced with a wonderful serene environment. Massage was also fantastic. They also have direct billing with insurance company which is a plus

HUI CHENG

Lovely and peaceful environment - best of the best to go to. Very professional team forms great massage and spa place! Surpassed my expectation! Definitely come back often!

A W

Super clean and relaxing

Patricia Beattie

Excellent professional and friendly service!!! The spa is very clean and welcoming, I am looking forward to having future services there!!

Virginia Fletcher

My experience was perfect! I wouldn’t go anywhere else. I’ve been a client for several years and it’s the only spa I would go to. Jain is amazing and knowledgeable. She’s the best! Love your new lady at the front she’s so nice and pleasant!

Angela Albi

Outstanding service! Jian and staff always go above and beyond to meet their customers’ needs. Full service, impeccably clean spa right in the heart of the Clairlea neighbourhood in Scarborough.

Tharshalah P.

My mom, sister and I have been going to Jian for more than 10 years now. She is very personable and her work speaks for itself. Lilian is also very quick and efficient with waxes and her massage services. All the staff at JC spa are extremely dedicated, reliable, and amazing at what they do. Would highly recommend JC spa to anyone!

Galina Gadjokova

Incredible people, incredible service!