Reviews of Holiday Inn Express Sault Ste Marie, an IHG Hotel (Spa)

We stayed two nights, Very friendly and helpful staff. Hotel was very clean and the rooms were in great condition. We enjoyed staying at Holiday Inn Express and we will return. Thank you to the management for keeping a high standard in managing the hotel.

Friendly and prompt front desk staff. Check in and check out painless and fast. Bathroom door cramped the bathroom a bit but other than that stay was very comfortable and bed was good.

The breakfast was very good and the people that served the meal were fast friendly and made you feel special. The handyman came to the room within minutes of reporting a problem with the …

This was our first visit to a hotel since Covid. The staff was very welcoming. Protocols were in place and being followed. The room was clean and up to date with comfortable beds. The complimentary breakfast was still available as a take out, with various options. Overall a great stay with no complaints.

Very nice, clean hotel. Rooms were well maintained- bedding was very clean and comfortable and staff were very friendly. The only thing that bugged me was that I was charged $5 for parking but the parking lot was very small and there were no available spots and I could not actually park in the hotel parking lot and had to park across the street. So I was charged to park in someone else's parking lot. Another minor detail was that there were no plugs next to the beds to plug in your phone charger. but other than those minor issues, enjoyed our night!

Rooms are fantastic, and the you can't beat the price. 3 floors, Pool, Hot tub, Sauna, Free Breakfast, Wheelchair accessible, front desk on site 24/7. A lot of third party booking sites say that it has free parking but it doesn't, It's $5/ a night. Right across from the mall downtown and right beside the GFL Memorial Gardens. walking distance to a lot of great food downtown and 5 minutes to the boardwalk.

I recently stayed here while I was driving to Manitoba and it was the best hotels I stayed at. I felt safe and it was very clean. Beds were clean and comfy. Bathroom was spotless. I really enjoyed my stay here and I will be staying at more holiday inns in the future! I highly recommend this hotel