Reviews of Washington Pools and Spas (Spa)

Joe Millar

Great service.

Brandon Robertson

Front desk staff is amazing and Ian himself is as well. Helped me get my hottub going with new parts and directed me along the way. Above and beyond for service. Went to another store down the road they said my parts were obsolete. Tub works great thanks washington pools

V H

Great place for pool stuff .

Wally Nickel

We recently purchased a Hot Tub at Washington Pools. Kelly and the entire team proved most knowledgeable, professional and very focused. Their attention to detail during the setup has made this a most enjoyable experience. Highly recommended.

Tanya Marie

Lots of awesome looking and nicely priced hot tubs

Kelly Bristol

Awesome service with people that know what they are talking about

Cory Hetu

Great service! Highly recommend to anyone who owns a pool.

Mel Humber

Good service and well stocked.quick water analysis.

Jamie Rogers

We are first time pool owners and have had great service from Kieren who has been looking after our pool maintenance on a weekly bases. He was happy to teach us about the system, chemicals and weekly cleaning. Always friendly and does a great job cleaning and leaving it ready for use overtime.

Ann Selman-Wade

So friendly, supplies are always in, love checking out their displays

Rob Rondenelli

The store staff are very knowledgable. My pool has never been so clean.

N R

Great service..busy place.

Matt Beckingham

Good knowledgeable staff. Good service

Rob M

As a new pool and spa owner the safe has been outstanding with helping me to learn how to maintain my equipment. Their delivery service has been fantastic also!!

Alan Worthylake

I like to say these guys are great they helped me get the right replacement jets for my hot tub first off and at a great price. Beats the place I was dealing with before and they sold and installed the hot tub.

Derek Vye

Great staff! Go see Jef and Kelly, they will help you with all of your pool needs.

Jon Marsh

Best place for pool installs, stay away from Trish at Great Lakes pools they do terrible work and don't stand behind it.

Bill Aiken

Poor service, rude, broken promises. Nothing good to say about this store.

Kerri Finnigan

Our first experience with Washington Pools has been amazing! Ian was able to get his team out to look at our situation very quickly! Scott and Ken were very professional and knowledgeable and were able to determine what the actual problem was and determined why we were getting water behind a liner. They did a pressure test and determined we had a very large leak in the plumbing. We had been told by another pool company many different "could be this...could be that" scenarios without them recommending investigating further. Washington Pools will be our pool company of choice moving forward! Thanks Ian, Scott and Ken!

Donna Rogers

Always helpful. Professional advice and service. Wouldn't go anywhere else.

Tad Stewart

Knowledgable, friendly staff.

Lynn Faubert

The 3 girls worked as a team and did a great job.thanks so much!

sabrina burt

Omg awesome pool closing service. Max and Jessie came to close my pool today so professional, patient and nice also knowledgeable. Very please and happy to give Washington pools my business. Also on another note: Washington Pool’s knows their chemistry. After dealing with other pool companies and not getting answers on my in balanced pool this summer I almost gave up, but someone told me about Washington and guess what they fixed it. Don’t waste your time with other pool companies you want this company. Top shelf pro”s and most clearly they must have been straight A’s students in chemistry class. Very happy customer and would recommend this company to anyone. Great job guys, see u in spring. Sabrina

Brent Gowan

Very knowledgeable and good prices

Kathy Foslett

Great place except with covid hard to get a hold of them.so we had to to different place to buy a pool pump

Tammy Martin

Unfortunately we have had poor service. We don't recommend using them. We are now reduing our whole pool and I'm disappointed that we have not been contacted at all to deal with our concerns. My husband dealt with your service manager and he was quite rude after we politely expressed our concerns. At this point it really doesn't matter if you find my file, I'm posting my review based on our experience with your service.

Dave McShane

Attention to detail, personable service and expert knowledge. I haven't done any pool caretaking in 16 years until acquiring a new house with one, not on purpose, but they have been very patient in my retraining. They also use some proprietary testing machine and computer program that spits out exactly what you need and the timing and amounts of each. No pressure to buy there either if you can find a better deal. I will go back any time I have a question and know I'm welcome. You should too.

tracie0911

Great customer service