Reviews of Parlour Hair Boutique (Spa)

A Clissold

Janessa does absolutely amazing colour work! She’s bold and not afraid to listen to what you want. Treat yourself—the service is well worth it!

Dana (CryptoCrows)

I got a great haircut from Janessa at this salon! I was very impressed as I haven't had much luck with other hairsytlists in the area. I decided to give Parlour a try, based on the online reviews. I love my haircut and Janessa was great to talk to! The prices are 'big city', but I didn't mind as the service was worth it!

Emma Wynker

Janessa did an amazing job restoring the colour and health to my hair and recommended some products that I've been super happy with! If you want your hair to look fantastic and be nice and healthy, this is the place to go!

Bennett Rothenberger

Always nice going into Parlour to hang out with Yuki, have a refreshment and get a haircut just the way you like it.

Alexandra Richardson

The salon is very stylish, but other than that I had a negative experience in almost every other way. The service was rude and unprofessional. Both Tyla and her fellow stylist were chatting away as if I and the other client weren't there. They were discussing parties and getting drunk, talking about clients they didn't want to work with and other things I felt better suited for after work. It made me feel uncomfortable and as if I did not matter at all. I felt like there was no real effort made by either stylist to welcome me into this space and make the appointment a positive experience. I felt almost like my appointment and presence was an inconvenience. I explained it had been a while (6months) since my last hair appointment but I was looking for a change. Balayage blonde, tone some of the brassiness, cut as much off as needed. I don't get haircuts very often. I said i didnt want to be too ashy and I was okay with golden tones. I felt so nervous and uncomfortable and Tylas lack of interest was apparent. I felt she made very little effort to really find out what would be best for me. After a very brief and awkward consultation she began the service. The end product looked nothing like what I wanted. I felt rushed to get out as her next appointment was waiting. I barely had time to look at my hair and honestly I felt too scared to let her know I wasn't liking what I saw. I thought perhaps once I washed it a few times it would look better. When I went to pay I was shocked at the almost $300 price attached to a half head of foils and a haircut that was not cut short enough. No styling. No head massage. She defintely had the Vancouver price tag..though I don't feel the quality matched. I left feeling almost as if I was wrong to not like it. I tried to convince myself I was being too picky. I really dislike confrontation so I left without saying anything negative. I gave it an honest try, washed it and noticed how muddy and greenish it looked in my lighting. The front had a band where she tried to cover up a sloppy foil and was the highlights on top were much lighter than lower part. I asked for a natural sunkissed balayage and that is not what I got. I took a few day to let it settle and wash it but I was unhappy. I sent Tyla a message to let her know and her response was that she was surprised because "everyone" commented on her page about how nice it was. This couldve because she uses filters and ring lighting to take the best possible the photos? I said i would at least like it to be cut shorter and she told me she didnt think she has time "on such short notice". I kindly said to forget about it and decided move on. Lesson learnt. While it wasnt a horrible job, it wasn't great. It certainly was not worth the money she charged. The customer service I experienced was what really made it an awful experience. I don't see any reason why I would return to Parlour, and after hearing that there have been a few other disatisfied customers I decided to share my experience to let others know that not all clients have been happy with their experience at parlour.

Marcie LeBlanc

Parlour’s service and salon is top notch! Super stylish atmosphere and I’ve always been treated with a fancy beverage when I’m there. The staff is super friendly including my new favourite pal Yuki. The shop dog.The whole experience at Parlour truly feels like a pampering, and I’ve never been anything but 100% happy with their services. I highly recommend it.

Simone Clark

Love getting my hair cut here. Tyla is super talented and willing to work with you get the look you are going for. The shop itself is super cute and bonus, there's a cute little Italian Greyhound there most days to visit with if you need to wait for your appointment.

Sara McGovern

Walked into the salon and felt like I was at home! The girls were very accomading, offered me drinks, snacks and asked if there was anything else. The staff is all professional and really know what they are doing! I will be a returning customer.

Chelsey Wesley

I’ve been going to Janessa for awhile now, I’m always really shy and indecisive so she takes charge, with tips on what my hair needs or can’t handle in mind, and I’m always in love with the result! To sit in such a beautiful salon is a bonus, excited for my next appointment!

Tiffany Prystay

Absolutely love getting my hair done at Parlour! Janessa is a gem and my hair is is exactly what I ask for every time. Not to mention the amazing view and big city spa vibes!

Taylor Bell

Absolutely love going to get my hair done and getting pampered at Parlour by Janessa! ????????‍♀️ She never disappoints and always delivers the best service to her clients! ????????????

Tatiana Pereira

I just had my hair done by McCartney, and she was amazing. She did a fantastic job on my hair. The ladies there make the experience very comfortable and accommodate your needs. The new location is great! The view was lovely to watch while I got pampered. Definitely has a big city spa vibe. Highly recommend!

Crystal Ramsay (Miss Pearl Miller)

LASHES: 5/5 Just keep in mind to ask what sizes, length and curls are available as they don't carry a huge inventory/selection** Had a full set of Lashes done by Alana, we were running a bit late to finish as I had another appointment right after, she was extremely accommodating and made time to finish the set later the next day! We went over what I was looking for, figured out what she had to work with and we were able to both have a plan for a perfect set.They look beautiful! Have not had any shed or issues 4 days after. Totally recommend her. HAIR: 3/5 ;Resolution 5/5 I had Janessa as a colour stylist, unfortunately even with photos and consultation, sometimes your not on the same page as your hair stylist and you come out of the sink disapointed. It happens. I was really unhappy with my colour as well as talked out of the cut I went in for. Wanted cool ash balyage with dark roots, ended up with all over brown 2 tone hair with a bad root band. I spoke up and was honest about not being happy. I sent Tyla a message the next morning after sleeping on it and though they both were unwilling to correct the colour, they did issue me a full refund and recommended I try a different salon to fix it.

Salsa Addiction

I have been a client of Janessa’s for almost two years and my hair has never looked or felt better in my life! She truly cares about my hairs heath never lets me do things to cause damage or talks me down when I want to go too crazy. Janessa always pampers me while I am there, I leave feeling happy and looking great. I love the fact that they use the best hair products and lines to help me live my best hair life.

Sharon Grattan

To have a salon in Rupert that provides service and skill you expect from a big city, you’ll be hard pressed to find anywhere else that can do hair this good. I am very thankful we have such a fantastic salon in town. The skill level is unmatched and the passion for hair is apparent. I’ve always walked out with exactly what I was hoping for and more. The best hair I’ve ever had in my entire life! Worth every penny!

Heidi Richardson

Great hair salon and lovely ladies!

Karla Mack

Parlour Hair Boutique brings the city salon experience to Prince Rupert! The vibe is friendly and fun yet extremely professional. I am always happy with both my colour and style and really appreciate the fantastic product knowledge by Tyla and all her staff!

ashley spencer

Tyla works magic when it comes to colours. Especially balayages and blondes! Only person I’d trust with my hair in Prince Rupert. She’s worth the wait!

Megan Rousseau

Very good

Kimberly Godfrey

Janessa is phenominal! Highly recommended!

Emma Matthews

I Always leave happy! I go for lashes and my hair, janessa never disappoints! Exceeds my expectations everytime!!

Christy Lauzon

Friendly, relaxing and very talented hair stylists!

Jaclyn Innes

Being from Vancouver I had a hard time trusting someone with my hair. Tyla went above and beyond my expectations. She’s warm and welcoming and does amazing work. Highly recommend.