Reviews of Trend Setters Hair Studio and Day Spa (Spa)

Emily Diamond

I wanted to give a 4 or 5 because I'm very pleased with the outcome. I got my piercings here. The piercing guy measured accurately and knows what he's doing. I do have 2 criticisms: 2. The lady at the desk Erin was very obviously glaring at me while I was paying. She was fine when I walked in but she looked at me twice while paying as if she was disgusted or angry. It was very rude and gross. 1. The piercing guy was a bit touchy.. I found it odd he'd elbow my arm lightly or pat my shoulder almost every few minutes lol I wasn't all that bothered but I find it a bit weird since, ya know, covid.

Britany Durrant

Craig is always awesome! Knowledgable and friendly. He went above and beyond to make sure my piercing change from a stud to a hoop was a good fit. He offered to order me a custom sized hoop and everything. I adore the staff here and always leave feeling my best. Great place to go to experience warm, down to earth, professional and knowledgeable service.

Amanda Bylica

Craig did amazing job at piercing my daughters ears. Was so informative and professional. And made such a good experience for myself and daughter...... Super HAPPY!!!!!!!!. will definitely be recommending to everyone !!!!!!! ❤????❤????❤????

rU6r4tz n

I made an appointment weeks earlier for my balayage, and the day came. I walked into the salon with my puppy chihuahua, to which the secretary responded with “sorry, we don’t allow dogs in here.” I replied “he is my service animal wench.” She ended the conversation by saying “k.” My salon artist found me and shot my dog down immediately. I cried out “NOOOO NOOOOO JOSEPHANY THE THIRD MAGISTRATE!!!!!” She showed no remorse. She pierced my eyelid, hitting my eyeball in consequence. I type this with an eyepatch. Overall experience: 1/10. Could be better.

Jillian Newman

Had multiple piercings done with Craig in some more sensitive areas and he has always been wonderful! Amazing at helping calm any nerves and fully explaining every bit of the procedure. Puts you right at ease and is super professional. My go to piercer! Couldn’t recommend enough

Blakey W

First time getting anything pierced here. Craig was so amazing, made me feel so comfortable. I would recommend anyone to go here to for a piercing, Craig is absolutely amazing! ????????

Ashley Burmaster

I highly recommend trendsetters for any piercing. I get pretty nervous for piercings and Craig did such a wonderful job at sharing my excitement but keeping me calm all at the same time. I felt super confident and secure through the entire process!

Brianna Fava

Ciara and the trendsetters team really went above and beyond to accommodate my schedule and I left feeling completely brand new. left feeling like I honestly should've tipped more, next time because I'll 100% be back

Andrea Dyson

Went to Trend Setters today for a pedicure with Stephanie. So glad I did! She did such an amazing job. My toes look great. Also, I loved chatting with her, she is very easy to talk to. The atmosphere was perfect for a relaxing experience. I could have fallen asleep! And that chair was awesome. I wish I could take it home with me!!! The price was reasonable. I totally recommend visiting here. It's clean too. They definitely follow proper safety and sterilization protocols. Also, I have neuropathy in my feet. Stephanie was so good at not aggravating that burning sensation. She was very knowledgeable. To sum it up, if you are looking for a place to get a good pedicure, this is the place to go. Two thumbs up!

Jaime Le Francois

Huge variety of services to choose from including highlights, color, piercings, eyebrow tinting, among many others. Recently they've added optional alcohol service, which is nice for a relaxation day. Prices can be a bit steep, but they use quality products and have great staff on hand from what I've experienced.

Nicole Zacharias

Piercing - Amazing service, explained everything and took the time it needed to make the whole experience enjoyable. Aftercare is top notch

Jeremy Breitkreutz

Horrible attitude. Beautiful results that only lasted a week and half and cost 300 dollars for a hair cut and dying my girls hair end blue. Total b.s. cheap product and attitude and what she said to my woman was rude.

Alexandria Lucking

Excellent clean and professional experience, best place I've ever gotten a piercing from.

Emma Lewis

Had an amazing time, both times I went there. Staff is extremely friendly and made my piercing experience a lot less painful. I can't wait to go back to get more.

Heather Macintosh

Absolutely the best hair salon and spa in all of Prince George. I've been a client for 15 years of both the spa and a hair salon and love every bit of it. I wouldn't even think of going anywhere else. They have exceptional service and their staff is well trained and very friendly. I highly recommend Trend Setters to everyone.

April Taylor

Craig is an excellent piercer! He made me feel relaxed and not so tense. He’s also very funny. I would highly recommend Craig for any of your piercing needs!

Adrienne Goodwin

All of my piercings get done at trendsetters! I've had tongue, ears, helix, and now nose all done. I would not go anywhere else and I highly recommend trendsetters for piercing to anyone. Friendly, clean, and professional.

Amanda Seel

I would not go to the solan for blonde hair . I asked for platinum blond I got copper blond and I have foil lines in my hair. All they would do to fix it was put more toner in it. I I wouldn't recommend the bond specialists there and I would not recommend the salon to anybody.

John Ens

Posting on my husband's account in the absence of my own. Jacqueline Lebrun has found her passion, and this shone through in the time I spent with her. Her product knowledge, and expertise in colouring exceeded my expectations. I am thoroughly impressed with Jacqueline and the pride she takes with ensuring her clients hair needs are a priority. Jacqueline is a young professional with a bright future in the hair industry, - her demeanour is thoughtful and kind, she listens to her clients needs and brings a focus to her work that makes it impossible to have anything but an all around positive experience. Thank you Jacqueline, - I will be back ! Maria Ens

Randi Kelly

Me and my baby girl both got piercings done. Craig was very professional and made it go fast for my 6 months olds ear piercings. Made both go by fast, definitely recommend him to anyone getting a piercing, especially babies.

Miranda Penhale

Always a great time line to get in. Only place I go for piercings. Craig is friendly and professional. He knows his stuff for sure!

Azpin Grace

i’ve gotten my nose, cartilage, 4 lobe piercings, and today i had my tongue done. Craig is very friendly and professional. I would definitely recommend this location for body piercing.

Virginia O'Dine

I'm tired of being ignored. It is illegal in BC to sell cash gift cards or gift certificates for a cash amount WITH AN EXPIRY DATE. A friend bought me a cash gift certificate from Trend Setters Hair Studio and Day Spa upon my recommendation. The certificate has an expiry date on it. Regardless of why I couldn't go in earlier, or that they were closed for just over two months, it is ILLEGAL to have an expiry date on a certificate with cash value. (Specific products or services, yes, as the cost of goods can change.) I've left three messages with reception for the owner to call me back and it's been two weeks with no return call. (Reception told me I couldn't use the certificate.) Life is too short to be screwed over. I would like to get my friend his money back and warn other people that businesses should not be stealing your money.

B Walker

Fully recommend for piercings ! I got my nipples pierced and the environment was lovely. I felt safe and comfortable while I was getting them done. Craig is a cool dude who made it very relaxing to get done ! Completely professional and very knowledgeable. I had them done years prior without knowing they were originally placed wrong ! I have gone to other piercers in town who have made my stay rather uncomfortable and left me with unhappy piercings ! Thank you Craig !

Crystal Jolly

Had a great experience getting my piercings done Craig made me laugh and I felt very comfortable with him doing them. I left there very satisfied with the work he did! He also pierced my friend and my daughter and they were very happy with their's as well. Awesome job Craig ????

Shauna Alec

Craig at Trend setters is the man to see for all your piercings! Safe, clean and professional service with a smile. Just let him know Shauna sent you;)

Elizabeth Northstar

I have had two piercings done by Craig at this salon. Each time I went in everyone was friendly, curteous and professional. Craig is very knowledgeable and warm, putting me at ease immediately. He answered all my questions and followed all the proper piercing protocols. The salon is very clean with a warm and welcoming decor. Very happy with the service I received at this salon and look forward to using more of their services in the future.

Bernice Provencal

I received a gift card from a son that definitely knows where to send a mom. Awesome professional beautiful ladies work here a a gentleman that does piecing. I definite felt valued and I loved the beautiful atmosphere. I recommend this Spa!

Greylizzle mynizzle

Best place to get piercing. I've got my dimples done here and they turned out wonderful. :)

Jodi Jodi

I got my bangs cut here and there was a small mistake done but the owners came in on their day off just to fix it for me! Mistakes happen but how a business correct their mistakes says a lot about the business and Trend Setters made me so happy in the end! I have now found a stylist I am comfortable with cutting my bangs, so yay!!!

Lisa Howard

I’ve had 3 piercings done here and haven’t had a problem with any of them! Very professional Craig is the only person I trust with piercings definitely coming back for more

Nelson Fleury

Only place ill get a piercing! Craig is super kind and all the staff are so welcoming!! Also love how you can mix and match different beads and hoops, not a lot of places do that!

Nadine Cape

Jacklyn provides amazing services and you feel pampered and special. She listens, makes adjustments and ensures you are happy. She is gentle, gives the best scalp massage and a a great cut and colour. I recommend her and Trendsetters. My favourite salon.

Elena .T

The peircer craig at this establishment is very unprofessional. He peirced my tongue completely crooked to the point where I thought even a toddler could do a better job. He is very touchy and gives off unsettling vibes. I complained about this problem and he messages me personally to take it down, when I didn't comply he became irrationally angry. Extremely unprofessional man. I will be getting all my future piercings at pacific body from now on.

Fraxinus

I went and got my tragus done and Craig was very knowledgeable and courteous! I definitely recommended this shop to anyone who is getting a piercing!

Colly B Love

I had a double nostril piercing done by Grant, and am very happy and comfortable with the service and atmosphere provided.

Candice Wilson

Trendsetters is my go to place for piercings - Craig is professional and helps you feel at ease during the whole appointment

Liz Neville

Had the most amazing spa day with the Seventh Heaven package. Haven’t felt this relaxed in a very long time. I received a wonderful massage, relaxing facial and beautiful pedicure. Do yourself a favour and get this package and ask for Stephanie. She’s excellent and has the zen vibes we all need right now:)

Jane Kanary

Craig was amazing! He made my sister and I feel super comfortable and calm while he pierced us. He was funny, helpful and really friendly. I love my new piercing! I will definitely be back. Thanks Craig ????

Ella Davin

I’ve had multiple piercings done by Craig and they’ve all turned out great! Very professional with lots of experience

promise laliberte

Has a few piercings done today by Craig, he was fantastic. He made me feel so comfortable and calmed my nerves. He even said it was ok to swear if I had to. Can’t wait for my next ones:) Thank you Craig

shell lc

Had my ear pierced today and I couldnt be happier with the whole experience! The procedure was done at such professional and meticulous level that I felt safe and confident of the outcome. Good job!

Jan C

Friendly staff and good atmosphere. Ciara did a great job cutting my long hair, she also did a beautiful job braiding it for me. Will definitely be back!

Jillian Kaliciak

Super professional, friendly, knowledgeable staff. Ocean did my nose piercing and she was amazing! Best place to get a piercing in PG.

Keera Parke

WORST place to get a piercing!!!! Craig pierced my “Ashley” way too low so he said he’d fix it for free I had to pay 30 bucks for the new jewellery and the piercing is in the EXACT same place. waste of my time and money. Pacific body west jewellery is way better.

Ameera Briere

They worked around my weird schedule to get me in to get pierced, which was awesome! Front Desk was very nice! I got my nipples done and was honestly terrified, but Craig made the process so enjoyable. He made me feel totally comfortable and relaxed, and explained everything thoroughly so I always knew what was going on. Would definitely recommend him for piercings! 5 stars!

Jessica Chicago

Just went today to get piercings for the first time (that I actually remember lol, not @ Claire's as a kid w a piercing gun), and it was a great experience! I came for five piercings; snakebite, two nostril, and septum, and the entire time Craig made sure I was well informed of every step and relaxed and comfortable the whole time. He answered all of my questions no matter how "common sense" they seemed, and made sure I knew I could call or email for any additional information or aftercare directions. He measured every piercing repeatedly and definitely took time and care in the placement and piercing itself, and I was so satisfied by the end with how amazing everything looked. I absolutely recommend coming here if you want a gentle, professional, and informative piercer. ???? If I'm ever out Prince George way again I hope that I'll be able to come in for more piercings!

Pam Gummow

I used to go to Craig in my teen years for my piercings. After all these years I went in for a septum piercing today. I was happy to have the same excellent service as I did back in the day. Very clean, professional and comfortable environment. ????

Vanessa & Brad Marr

I have had piercings in there, Ocean did the first one and today I went to get 3 more with Craig, both of them are great and they really care about their customers, for sure I'll be back to get other services

Peter Campbell

So yesterday due to a miscommunication I missed my 1 PM appointment well actually it was for 1230 apparently I was right next-door killing time at the mall waiting for my appointment but anyways I missed the appointment I found out when I walked in at 1 o’clock . Reception was able to book me in for a haircut today for which I attended and at the end of my appointment when I went to pay I found out that there is a $2.95 fee for missed appointments. Craig because of this petty fee you have I will no longer be coming to your your salon for haircuts in the future and just to let you know I had spent over $30 on product today. I will encourage my family also to not attend to your location . I must note that Kayjll has provided me with great service and quality haircuts sorry Kayjll. Follow up Review Craig thank you for following up with me regarding my recent experience at your business and I appreciate you addressing and rectifying the situation so promptly.

Kandie A

Craig is always so awesome and he's meticulous about making sure my "sparkles" are in the exact spot. I trust him completely and would recommend Trend Setters in a heartbeat

Bonnie Finney

Staff were patient with my nervousness; kind and considerate to my plea of fight or flight before my piercings. I had a cider, relaxed, and the owner walked me through the process. Thank you trend setters for the amazing experience.

Happy Adventures

Went here for the first time, great atmosphere! I got my hair done by the owner she did a wonderful job. It is owned by a husband and wife and they are extremely friendly and caring. They only bad thing I have to say is there one front receptionist who is heavy set with blonde hair is incredibly rude and has no customer service skills whatsoever. I found she degraded the pace with her bad attitude and unfriendly approach. I was waiting in the front for a while and can definitely say she treated all customers poorly. Even when I called to book my appointment I almost wasn't going to book do to her bad attitude on the phone. I was so surprised to see a person such as her working there when the owners are so great? Other then the heavy set blonde at the front this is a wonderful place.

Cassidy Bihori

Craig is so helpful with such an outgoing personality makes it a very pleasant and an enjoyable experience ????! All staff are helpful and enthusiastic about their roles! Such a great environment!

Christy St Jean

Amazing first experience- Ciara was easy to talk to, understood what look I wanted and delivered exceptional results. The salon has a great vibe- highly recommend!

Michaela Fedoruk

Had 2 piercings done by Craig, the entire experience was fantastic! He took the time to explain everything and gave me several opportunities to ask questions! Piercings themselves were great, and he was incredibly professional the entire time. He even checked on me the next day, which was greatly appreciated. I would definitely recommend Craig for piercings!

Kimberly Sexsmith

I had my Tragus and Conch pierced the other day and Craig was phenomenal! Excellent service from beginning to end. I bought shampoo and one of the stylists directed me to a gift package with the same products plus a bonus gift for less money! I'll definitely return!

M. Gibbs

I have had 7 piercings (from nose to nipples) from Trendsetter in PG. Great customer care, clean and extremely educational. Craig and Ocean really make the experience as painless and worry free as possible. I live 6 hrs away and will only ever use them as my piercers. Never pressured into anything and well taken care of !! Thank you... I look forward to many more future visits !

Megs Kennedy

I’ve recently gone to Craig for multiple of my piercings, he brings excellent customer service and not to mention he’s extremely knowledgeable in his profession. Any concerns or questions I had he had an answer and took the time to explain thoroughly so I knew exactly what he meant! I’ve been to many other places for piercings and nothing has compared to trendsetters, I would 100% recommend going to see Craig for your piercing needs :)

Terri Danon

I went to Trendsetters for my first time to get a facial. I have had facials at other salons in Prince George before. The service was good. The products they use seem decent quality and I noticed a big change in my complexion the next day. The only downfall was I paid for an hour long facial and maybe got a 45 min facial. The esthetican was a few minutes late for my appointment and I was done about 10 mins earlier than expected. I also think they could do some more massaging as a lot of the time I was just laying there waiting for the peel and mask to finish setting. It was also hard to relax cause they had construction going on in one of the rooms and I could hear saws going and things being ripped apart. I am undecided if I would try again...

Anastacia Sawchuk

Would have loved to be able to purchase jewelry for my pre-existing piercings. Can't do that when the piercer takes the keys to the display case with him...

Jodie Howell

Craig is amazing!! Knows how too calm you rite down!! He has done multiple piercings on me. Had my nipples recently done, love my vch and just got the Christine. Very professional and knowledgeable. Highly recommend him for your peircer!!! Can't wait to go back for more.

Mia Seymour

Got all my ear piercings done here and Craig is amazing, knew what he was doing, did good measurements and even squeezed in my best friend to get her nose pierced. Would recommend to anyone!

Tanya Grondzil

Friendly, professional staff created a personal and relaxing experience, highly recommend the wine and cheese pedicure! Professional and clean environment with all COVID-19 protocols in place.

Jennifer Cloarec

Craig was so great to deal with. He was professional, knowledgeable and included mom and daughter throughout the process. An overall awesome experience.

Carmen Mitchell

I had a piercing done by Craig and the experience was great. Very knowledgeable in all things to do with the piercing itself and aftercare. He put me at ease and was very professional. He made sure I knew that I could contact him at any time if I had any questions. Looking forward to going back for more piercings with him!

Jasmine Gawa

I would definitely recommend trendsetters for body piercings, I love my piercings which look amazing and are healing perfect.

Heidi Kaseweter

Always fantastic service - Courtney is amazing with blonds, always perfects my tone to just the way I like it. Another nice perk is being able to enjoy a glass of wine will getting your hair done.

Matthew Davis

Nice relaxing environment. Staff were very accommodating for a very enjoyable Couple’s wine and cheese Pedicure. Would highly recommend the service.

Sylvia Aviss

Had a pedicure yesterday with Victoria. My feet feel wonderful. She is always professional.

Jeannine D

Awesome place. Never had a problem with any of my piercings or haircuts.

Daniel Sklar

Friendly, helpful, and talented. Provided me with a great looking and badly needed haircut! Highly recommended.

Rani Parmar

Was charged more than what was quoted on the phone, and when I asked why the over price was told oh it was not standard jewellery. Yes he was great, professional.but the prices of the jewellery was not mentioned. I

Maddy Temoin

I had some piercings done at trendsetters and it was a great experience! The front desk was very pleasant. Craig did my piercings and it went awesome! He was very informative on the process beforehand and gave clear information on how to take care of the piercings properly afterwards. He was friendly and very professional. I was nervous going in but the time that was taken to explain the process calmed me done by the time I got my piercing (:

Annamaria Pettorosso

Highly Recommend getting hair services done by Hope! i have gone to Trend Setters twice this week for a color, cut and a deep conditioning treatment the next day. Not only did she achieve exactly what I wanted with my hair color. she did it with so much passion and gentleness. She made me feel at ease about lighting my ends firstly, which was super scary to try. ( especially cause it was red) thank you so much Hope and Trend Setters, you deffinelty will have me coming regularly.

Bonnie Seitz

I have been going to Trendsetters for awhile. Always friendly knowledgeable staff. I have had spa packages, piercings, waxing, pedicures, manicures, etc. Had a great visit with Jenny the Esthetician today, thanks for taking the time to be so thorough!!

Lisa Ireland

I went to Trend Setters for the first time last week after seeing the great reviews. The booking staff were very friendly. I had my ears pierced by Craig and it was a highly enjoyable experience. He made me feel comfortable and I love the results! Definitely recommend to anyone.

Bronwyn Steward

My girlfriends and I always go in together to get new piercings and we generally always get Craig. He knows what he's doing, very professional, clean, and knows how to joke around with us on the same level. Its always a good time. I always end up getting more than one piercing as well when I only booked for one and he makes it happen. ???? Definitely the place to always go.

K SC

I got two piercings done by Craig here and it was a great experience. He makes it less worrying and is great at putting people to ease! Definitely a place to check out!

Diane Sigurdson

Excellent Service in all areas of this salon from the piercings, hair and spa. Everyone who works here is very knowledgeable and good at what they do!!!