Very friendly staff that were really help full. We stayed in a very clean room with a comfy bed. There was also a pull out couch that was not very comfortable but worked just fine for my 4 year old, really nice having that extra sleeping spot. Really good lighting in the room with multiple lamps and track lights. Desk and office chair, good flat screen tv with cable, Keurig coffee machine with 2 regular coffee pods , 1 decafe , 2 tea, whitener and sugar. Mini fridge , close line in shower and a really deep bath tub. Are room faced the court yard which was quite and had a nice view. Hotel has ice machines , vending machines and an office space in the hall with a computer and printer you can use. Hotel is attached to a bar that has pool table and live music food is good and has a decent variety. There is a continental breakfast included in your stay (You will need vaccine passport) which is fairly basic like most continental breakfast , but if you want you can use your continental breakfast voucher for $5 towards there regular breakfast menu with is reasonably priced. There is a court yard in the hotel that is really nice but we visited in fall and the hot tub was not usable. Hotel is located as close as you can get to shopping theres A&W , Tim Hortons, Panago, Star Bucks right beside hotel also. Being right in the shopping center is convenient but would take away from a vaction experience. Perfect place to stay if your on a business trip. Hotels exterior and hallways are a bit dated but the rooms make up for it. Rooms actually look like the picture !