Reviews of Jade Salon & Spa Inc (Spa)

Ateesh Mishra

My first time visiting the salon and it was a great experience. Very friendly staff and clean. The services provided were exactly what I was looking for! My hair is styling how I want and I can't wait for my next appointment.

Cassandra Lee

Got a hair colour correction from Kendra! I love it! Very inviting atmosphere and all of the employees are smiley and easy to talk too! Felt very comfortable for a first-timer!

J Bull

Love all the colours they have!

Hashieraa Saseetharan

I went to a professional salon, for the first time in years to get my hair cut and to try something new. I found this salon and saw the reviews and just went ahead to get a hair cut and my hair coloured too. I have never felt more happy about a decision. My stylist was Ashlan, and she made me feel so comfortable and talked me through the decision and how everything would work, and was very kind as well. Since I told her that I've never coloured my hair, she made sure the experience was good and left the best impression. I am in love with the results of my hair and I want to thank Jade Salon & Spa's staff, including Ashlan, for making the experience amazing. I am definitely coming back for haircuts and maybe another change in the future. :) Definitely recommend this salon for you're first time.

Kylie Scobie

Amazing group of people! I will forever get my hair done here☺️

Lea Hartline

Beautiful!

Andie Herstek

I honestly never write reviews, but I had such a positive experience here that I feel compelled to share. After a failed at-home attempt to dye my hair, Ashlan not only took me back to my natural colour, but gave me a beautiful balayage. She went above and beyond to make my hair look amazing, and I've honestly never had such a great experience at a hair salon before. The atmosphere was welcoming and all the staff were super friendly. I will definitely recommend to all my friends :)

Siggi Buschhaus

Best ever haircut for guys.

SeanaTrys

I've been going to this salon for around 5 years and I love everything about this place. The staff are a bunch of lovely people. The environment is great and very welcoming! I've never left unsatisfied, they do amazing work.

Candace Wells

Always a fun and welcoming atmosphere. I've never been dissatisfied with the service or stylists. Would recommend to friends or family.

Fatima Mohammadi

I have gone to this salon before and the haircuts were good. This is the third time I came and I got my hair cut by Jen and I had shown her a picture of what I wanted and it didn’t come out the way I was hoping. She had made the sides of my hair completely uneven and put bangs on the opposite side of where my hair naturally parts. She also made part of the back of my hair uneven and I had to point it out for her to fix, which I thought was odd because it was extremely noticeable how bad it was. As someone who has got their hair cut a numerous amount of times throughout their life, this was one of the worst haircuts I’ve ever received. On the other hand Jen was completely understanding of it and she gave me a discount for the trouble. She took the criticism with a good attitude. I don’t like to be a mean person and I think everyone should be judged fairly but I also believe in being honest. What I was also not happy about is the owner of the salon. As a professional place I believe the owner, with more knowledge of hair cutting, should come in to help if a customer is unsatisfied with a haircut, or at least give some tips or advice to the stylist on what she should do to fix it. This has been my experience in other professional settings. She didn’t once come to apologize or ask if there was anything she could do to help. She seemed hostile towards me and I felt that she was irritated with me. From the beginning of coming to this place I have felt that she is not a very welcoming person and I left very disappointed in my experience as a whole. When I went home to further inspect I called back and told them they need to fix it again because my hair was so choppy. When I came back the owner told me, someone would be with me soon, but once again she didn’t come to ask me anything or even acknowledge my hair situation. She stayed in her own space and pretty much ignored me and I take that as a very bad sign of leadership for a professional setting. I chose to put my feelings aside and hope that the new stylist would fix it. Jen was no where to be found and I was hoping she would be there so I could tell her again, thank you for being understanding and that I wasn’t mad. The second stylist, I don’t remember her name unfortunately, she was a lot more social and inviting to be around, which was nice. She also did not do the greatest job of fixing my hair. Once again my hair remained uneven and choppy but just a little more fixed up enough to hide the imperfections. After a couple days of being distressed with my hair I ended up going to another salon close by to fix it. The stylist told me that my hair was going to be a challenge for her because of how badly it was uneven. I ended up going from wanting to get a neck length haircut to a pixie cut because of what happened. Thankfully the stylist at the new salon did a fantastic job of fixing it and was extremely knowledgeable and welcoming. I will definitely be going to the other salon from now on. Regardless, I am thankfully someone who doesn’t care too much about hair and it will eventually grow back. Unfortunately, this experience was bad enough for me to write this essay of a bad review.

Julia

The staff is beyond friendly and make you feel at home. They do amazing work for such reasonable prices. They make my hair dreams come true, couldn't recommend this place enough!!

Elizabeth Mead

Always friendly and great professional service!

Jessica Yates

They always do a great job, I really trust this place with my hair

mike miller

The staff here are awesome! Great service and prices. I've been going for 5 years, wouldn't go anywhere else.

Sidney Howlett

I had beautiful blonde highlights and went in to get my roots blended with my highlights for less upkeep over the winter and she actually turned all of my hair a gross chocolate brown, which is much darker than my natural hair. When I complained they said 30% of the brown would fade out in the first couple of washes. It didn't. Wouldn't go back or recommend to others.

Charlotte McDonnell

Ask Jen to dye my hair purple and she delivered! Love my hair, staff were friendly and funny, everyone was very considerate of social distancing. Would highly recommend!

Patrick McKinnon

My wife had her hair done and she loved the knowledge of Marcy her stylist. She loved her cut and as a result other family members have booked appointments.

Cindy VanFrankfoort

Great staff great prices

Sara Scott

This was my first time in to Jade Salon and Spa and it won't be my last!! Not only has my hair NEVER looked better but the people were so friendly and the space was lovely! Thank you Marcy! I love the way my hair turned out!

DEADL-Y_QUEEN

I asked for a red ombre effect, forgot the picture I wanted done,Ashley did it exactly the way I pictured it and it lasted 5 months, Ill go back again soon????

M Vivian

Love this salon! People are amazing!

Brett Haggarty

Lovely place and lovely staff, very friendly atmosphere. I get my hair cut by Ashlan and would highly reccomend!

Beyoubeinspired89 Nikki

They are so lovely love going there

Pamela J Free

Was in town and really needed my hair done,,, everyone was wonderful and I left feeling amazing!

Victoria Durrett

Discount for students!

Jean Killam

Haircut! Ashlen always does a good job.

Olivia Kempkes

Saw Marcy for a walk-in today and was thoroughly impressed with the customer service and cut I received. Highly recommend

Crystal Baird

Amazing ladies in here! Did a really good job on my bleach blond. I went in with about 5" of regrowth and come out with NO BAND. Marcy is steller- styling for 17 years, salon owner for 10 and teaching for 3 I think she said. Im super picky and they went above and beyond.

Kathleen Cameron

Great place great pricing .Ashlin is a wonderful master hair colorist and knows her stuff a great experience ..

Christine Mcculloch

I have been going to Jade's for several years and have recommended this salon to many friends and family. I have received so many compliments on my hair over the years since going to Jade's. When going to Jade's; you really feel like you are family. I have my daughter and her two sister's in laws coming from Mississauga just so that they can get their hair done. Now that shows what type of salon this is!

Kelly Moore

Booked with Ashlan today for a much needed cut and colour. She was fantastic, took direction about my needs and I walked away very happy. Will return again, and again. Great staff and affordable prices.

Chris Barnes (The Mighty Chrispy)

Marcy and Ashlan are the best! Great place, great value!

LeeAnn Lallone

Love the salon a great environment with great people and the services are excellent

Beauonthe go

Great place for a haircut!

Hope Poingdestre

Amazing atmosphere to be around, couldn’t think of a better salon to go to!! All of the girls are fun to be around and they definitely make you feel at home! Would most definitely recommend Jade Salon and Spa to my friends and family!

Ankit Tripathi

Starting with the welcome to the service to the prices it's a great place. Trent students get a discount which is even better! Must try.

Starr Grahame

Friendly staff love what Jen did to my hair definitely will go back

Heather Buschhaus

I like that Jade Salon provides other services as well as hairstyling, ie nails, facials and others. Ashlan listens, she keeps track of things we've tried before with colors, consideration is given for the comfort of each client (offering drinks, cushions if you need them etc)and my friends have often asked if I color my hair, because it looks so natural! They are always updating, training, keeping g up with trends and keep the salon clean and pleasant! Kudos to all the staff!

leslie White

????????

Nicole Boiron

Love getting my hair cut by Marcy. I was always nervous getting my hair cut in the past but Marcy makes me feel so comfortable and she’s so kind and does an excellent job that I’m always excited to go back. Great atmosphere, super reasonable prices and I love shopping her bath bombs and other goodies for my grandkids too!

Gillian S

Ashlan always does great cut and colour. Very friendly place, make you feel right at home.

TerryAnn Tweedle

The ladies at Jades salon are very welcoming and make sure your time with them is a awsome experience..the staff are always laughing and relaxed and do a wonderful job..thanks girls a job well doneas always!

Rachel Braithwaite

It was a laid back, and enjoyable atmosphere. I loved the resident ???? in the salon. He was friendly and sweet. Prices are great, and my color and hair cut were awesome. Last but not least, Jen my stylist was amazing. She took her time to match my color and was very precise on my highlights. I'm definitely going back. It's a hidden Gem in Peterborough!

Caitlyn

Marcy did a great job touching up my highlights! Was very pleased :)

Tamara Paul

I love this place! Great team. Very professional and knowledgeable. I always have a great time and leave looking fabulous! Highly recommend

Kimber Voicey

Awesome. I love Jade Hair and Spa. I can ask for anyone and everyone does a wonder job. Would recommend it to anyone:-)

Jessica Pardy-Hopper

I went here for my first time the other week and I met such a nice girl Jenn. I was nervous my hair was really long and frankly I was tired of it! But I have had so much other salons not even want to touch my hair because it was so long and thick. She was so kind and was more than happy to help me out. She made me look absolutely stunning, she did such an amazing job and for the work she did for me it was not expensive at all! They really care about customers and treat you like family here. Jenn is my new hair girl and I can not wait to go back to get some colour done. Thank you so much Jenn I walked out of your salon feeling like a whole new person!!!!! Also my boyfriend said it was the best birthday gift :)

videomaster 13

Won't go anywhere else!

Gabe Rose

Great salon, warm and welcoming environment, amazing employees. I highly recommend Jade Salon & Spa!

Sean West

Best salon I've ever been to, staff is great, funny, very easy going and are magicians with hair!

ERIC K

Worst haircut I ever had will never go back again ever!

Alacia Michelle

I've had bad experiences with colouring my hair, but she knew exactly what she was doing and it turned out great!

Ashley Elliott

Absolutely amazing people, my hair looks and feels incredible! Highly recommend this place :)

Debbie Michaelis

A place where I get my hair done. Turns out great.

Darlene (The Machine)

Best hair cuts ever, always do everything with awesomeness, including every colour under the rainbow!

Rose Paterson

Great place. Wonderful staff.

Prem patel

Amazing staff and service. It was my first time over here and I am sure it was not the last time..????

Corrie-Ann v

Marcy and all the girls are awesome! A relaxed atmosphere, lots of laughs and amazing highlights!

Meaghan M.

If you're searching reviews in Ptbo like I was, these are absolutely well-deserved! Marcy (the owner/Master Colourist) and her assistant were able to take my level 2/almost black (virgin) hair to a level 9/10 in *one session*, using what looked like hundreds of foils on my (very) thick hair and I see very little - no damage somehow?? I'm beyond impressed. The salon itself is cozy and the staff are all very friendly.. I was exhausted from work the night before so wasn't in the most talkative mood, felt that Marcy understood and allowed me to zombie out in my chair, which was nice. Another minor but impressive thing is that they don't try to up-sell products (even though I probably would have bought) and actually gifted me a full-size hair masque product. TL; DR: Excellent salon!! Current techniques, amazing staff, great pricing, clean,etc, would highly recommend all around.

Jan Sutton

Very nice stylists. Lovely job on my daughters hair.

Jan Edwards

Always great. Makes me smile every time

Kim Allen

I went for the first time with my daughter and we couldn’t be happier with the results! We both got them perfect blonde’ service and it’s literally perfect!

Laurel Keel

Beautiful colors and cuts come out of Jade Salon!!! Excellence!!!!

Moray Post

Fabulous

Cortney Durward

I had my hair cut by Jenn and she did a wonderful job! She took her time and didn't rush through it. She was so gentle with my hair too - some hairdressers can be so rough with their comb and impatient with my long hair. She took in everything I requested and I loved the outcome. The atmosphere in the salon was so relaxed and their banter was quite entertaining! I'll be going back for sure and I'd recommend Jenn.

Nancy Hill

Excellent work, friendly staff, beautiful environment

Lovleen Cheema

Definitely the best salon in Peterborough. Ashlan is thheeee beessstttt, she listened to me carefully and gave me such an awesome haircut & she never complained when she had to go through my hair thrice. I'm super happy. Highly recommend this to everyone ????????????????

Joanne Elliott

Loved the atmosphere!

Edith Stairs

Excellent service from Erica! Love how she listens to what you want done.

Carrie Pulcine

I always get a nice color and Haircut from Marcie and her staff is wonderful I would recommend this salon to anyone.