You have the feddbacks of real people who used the products and services of Hôtel la Normandie (Spa) around Percé area (Canada).
Nowadays this business gets a rating of 4.2 stars out of 5 and that rating is based on 127 reviews.
You must have seen that it has an average rating is very positive, and it's founded on a large number of opinions, so we may conclude that the score is very credible. If people have bothered to evaluate when they've done well, it works.
You know that we do not usually bother to place scores when they are good and we usually do it only if we've had a problem or incidence...