We have the reviews of people who use the services and products of Our Spa Oshawa by Teresa (Spa) in the territory close to Oshawa (Canada).
At the moment this business receives a rating of 4.1 stars over 5 and the rating is based on 127 reviews.
As you can read, it has an average rating is good, and it is based on a large number of reviews, so we may conclude that the score is very faithful. If many people have bothered to value when they are pleased with the service, is that it works.
You know that we do not usually bother to give reviews when they are correct and we usually do it only if we have had a problem or issue...
This Spa belongs to the category of Massage spa.
I came here with my boyfriend for a 60 minute massage and deluxe facial using a Groupon. …
My boyfriend and I came here for my birthday. The staff were very nice despite us being late! My masseuse was great, knowledgeable, and professional - 5 STARS! My boyfriends on the other hand could have been more professional; less conversation, no swearing, and just overall more focused on the massage.
I had Mathew for my massage and the amount of pressure he applied was perfect. He kept checking with me and was very professional. Afterwards I had a pedi with Nicole. She was fantastic and gentle. She also did my lashes afterwards. A …
I really enjoyed the facial Theresa gave me, super nice and relaxing. But I would not recommend their waxing services. I am very unhappy with my eyebrows, they turned out much thinner and shorter than I wanted even though I just asked for a clean up, and clearly specified that I do not want them to be reshaped.
My boyfriend and I booked a couples massage/Spa retreat for a good price. We have never been to this location before. I was really excited to be pampered with my boyfriend but it wasn’t what we expected. The staff was very nice and helpful but the place was so dirty it was unsettling and not relaxing. There is junk everywhere in the spa...also The massage therapist I had specifically asked me if I liked deep or light pressure and when I said deep she didn’t increase pressure at all. They didn’t do a full body massage, only the back and legs. Definitely need to clean that place up
I found this Spa on Groupon and I did a couples massage today with my wife. When we got there it looked like this little cute hole in a wall spot, which is great because it’s like a little secret. We parked opposite by the Music School. …
Went today with a friend down to Ourspa for some well overdue and needed pampering.. I went in there in pain with a lot of tension and I walked out feeling as light as a feather!!!!????Teresa and her girls are very professional the ambience was amazing???? It felt like was massaged by an angels hands from head to toe ???? the hot wax hand and foot treatment was pretty amazing as well I feel like a new woman! I got a great deal on some beautiful lashes and as I was leaving I received some beautiful gift as well???? thank you Teresa you truly are a blessing! ????
I had a Spa Package done by Lisa, followed by a Reiki Massage and Clearing session by Teresa. These ladies are so loving, warm, with gentle, magic touches, healing hands and caring hearts. The spa is very clean, proper COVID protection. I feel rejuvenated, recharged and energized. I highly recommend their service. If you have never tried Teresa's Reiki Massage, you are missing out!
Very friendly staff, however not a professional spa by any means. Massage was good, pedicure was done laying down in a bowl of water in an attic. …
My husband and I visited the spa for the first time today and purchased the couple's package. We both loved our visit and walked away feeling incredibly relaxed. The spa itself is a nice, comfortable, relaxing space. I will definitely be telling my friends about this place. Thanks again Nicole and Cassie!
Just finished a couples retreat and talk about an incredible experience! Walking in we were greeted with nothing but a welcoming atmosphere and a wonderful lady at the front desk! The ladies we had doing our massages were just amazing, very thorough and outstanding. The food was amazing and I am so happy they were able to accommodate my fiance's eating disorder. Just an overall incredible experience that we will definitely be doing again. 1000% will be recommending these ladies to all my friends and family! And anyone reading this review should definitely give them a try! Thank you sooo much for the wonderful experience!
Had the most thorough and beautifully polished manicure/pedicure I’ve ever had! Nicole was fantastic, accommodated me and her true mission was for me to have a good experience. And thank you to Theresa as well, lovely and customer service oriented! Support our local businesses!
As a company owner of a heavily demanding job, i run into a lot of back pain and muscle cramps. I have been to many massage clinics or spas mostly found by my wife. Our Teresa has got to be the best I’ve been to. …
We purchased a groupon for a 1 hour couple's massage and facial it was a great experience. Theresa and her the other masseuse were very nice and attentive.
I don't know how the reviews are good for this place. Massage for us here was a joke. Somebody needs to tell them to take up a massage class at a Markham or any other massage place. Spreading oil on someone's body isn't a massage. You've got to apply some pressure at the correct spots. Even when I and my spouse indicated where we had the pain..no change in their technique. Seriously money went down the drain. Rooms are very small. Avoid at best.
Lisa at Our Spa is always amazing at deep tissue massages, she gets into where you need pain relief and makes sure you’re educated about ways to avoid it or heal it on your own time. Super positive energy as well. Highly recommend.
Teresa and her staff definitely make you feel like family. I have went in for a massage, facial and pedicure now twice and both times I have left feeling like a whole new person. I highly recommend our spa to anyone that wants to be pampered and feel like a million bucks after. The ladies are so sweet and friendly and make you feel like your at home. I will defiantly be going back again and again.
We had an amazing couples massage experience with Shannon and Cassie. They followed COVID restrictions properly and replaced the facial in our package with a relaxing paraffin treatment of our choice. I highly recommend this place if you are looking for an amazing massage at an affordable and reasonable price.
Just finished the lavender bliss package with Kajal. She was super friendly, made sure I was comfortable the whole time and was constantly checking in to make sure that the pressure was good. Warm comfortable room, and during the facial she was giving me wonderful natural recommendations for my sensitive skin. Theresa also supplied me with a very generous sample of collagen. Will be booking another appointment with Kajal very soon. Thank you Ladies!
My friend and I came in for the couple's 1 hour massage package with mini facials as well, our appointment was for 12 we didn't get brought in until 12:30 and were back in the car for 1:30.. I overheard the 2 masseuses say they were running behind and they couldn't continue to run late. I'm not sure why this was my problem, as I arrived on time for my appointment. We also were not able to choose the type of massage we would have liked as was described in the groupon. Zero massaging was done on the front side of our body, a 5 second neck massage was done during the facial, body scrub came with zero effort(that we didn't ever know was included), was basically wiped off with a towel. The one masseuse kept talking about everything she was doing so it was hard to relax and enjoy the massages, however they were friendly. Mediocre service at best. Will not return or recommend.
The spa was very nice and clean but they didnt ask us what kind of massage we wanted as described in the groupon and I was disappointed that they only did back half body massage. I'm not sure if we will return or recommend.
I really like this place. I bought a groupon for couple's massage and my boyfriend had to cancel at the last minute, they were so sweet and allowed me to keep the second massage for another time at no cost. I'm going back today for the appointment, which I booked last minute. The place is small but I was so relaxed when I left and everyone was super friendly, it's a hidden gem with a calming environment in an unexpected area.
Great service, very friendly staff, and felt safe with how they handled covid. We had our temperatures checked upon arrival and everyone was very careful and wore masks. The place was very clean and the massage was very relaxing and nice. When we left they gave us a very sweet Christmas gift which contained candles and a lovely crystal, we were not expecting this at all! We will be returning for sure and I highly recommend this place.
Finally had the chance to visit Teresa’s salon since it moved from downtown Oshawa... First, this is a spa that is well in budget but also so professional! I felt so relaxed and so well taken care of! Not to mention, the girls there definitely know what they are doing! Michelle worked miracles on my back with my massage, Teresa is so fun and easy to get along with and Nicole slayed my nails!! Thank you so much for such a great experience! I’ll definitely be back! ????
Best experience EVER at this most friendly and welcoming spa!! Very clean, and the staff is efficient and accommodating, and they made sure all of our expectations were met! Very happy with my visit here, and will DEFINITELY be back :))))
I went to get a manicure and pedicure done before my trip last month and I was extremely happy with the service I received. The staff are very bubbly and down to earth so I felt at home. Kelly did my manicure and pedicure and it was perfect.. they must have used a good quality polish because it didn’t chip at all.. it was just growing out so I had to remove the polish. She spent so much time with me so I appreciate all the attention I got. The prices are great as well, just go in and see.. you can beat there in store prices I’m sure!!! Thanks so much for the treatment and I’ll be back very soon :)
Just had our first couples massage and it was wonderful. Teresa and Kajal were amazing and the massage was so relaxing and it really worked out all our kinks and sore knots. Thank you both so much for an amazing experience and wonderful time. We will definitely be back!!!
I had a massage by Lisa last week; I have been a long time customer of this spa, and enjoyed all my services, but Lisa is an all star! I have had many massage professionals help me over the years (RMT AND NOT), and Lisa is by FAR the best. I have already booked a 2 hour follow up visit with her, and can't wait!!!
Unprofessional! I don’t understand how people are rating this place more than 2 stars. I was booked for a full body wax. Firstly when I entered the lady Cassandra said she won’t do my Brazilian because it’s been so long since she has done …
I went for the Friday Night Ladies Spa Special with my daughter and girlfriends!! It was wonderful!! We had pizza, pop, music, great conversation to start!! Then, we had full body massages, hand and foot rubs and paraffin treatments, back scrub, back mask, and an Express Facial. We loved the hot towels placed on our feet, backs and faces!! All of us were relaxed, feeling fabulous and ready for bed, when we were done. Everyone went out of their way to make us comfortable and have a great night!! Looking forward to returning and trying something else!! Thanks Teresa???? We'll be coming back.
Went for a massage Dec 2 had Shannon this time and she was excellent The Paris. Room decor is relaxing Will. Go back for sure
Always an amazing experience here! My mom and I went in for massages today (WOOHOO! They are open again!!) Kailey and Amanda were our massage therapists. They were both amazing and it was one of the most relaxing massages I have ever had! Thank you!
One of the best massages i have received! The prices are amazing and i would definitely return. However i would suggest a sign out front just to avoid confusion for customers that go to the upper level as that did waste a bit of time. Overall amazing experience though!
Booked a couples massage and facial. Lisa and Theresa were very friendly, professional and provided fabulous massages. Both relaxing and helped work out quite a few kinks. The products for the massage and facial smelled and felt delightful. I would highly recommend them. We've been here twice now and will surely be coming back!
The massage services are actually good and the spa itself is quaint, however, the owner is racist and said problematic comments to my boyfriend while we were getting a couple's massage, making the entire experience extremely uncomfortable for me. I've been to this place twice and the first time, I had the couple's retreat in which I requested a vegetarian meal and I was served meat. The owner did not seem very apologetic about the situation and comes across as aggressive. Both times I had to wait at least 20 minutes into my appointment. They did compensate for the lateness by giving a special treatment, however, both times I had significantly negative experiences and I will NOT be returning.
my boyfriend and I had our massages done here. ABSOLUTELY AMAZING ! The girls were amazing, funny, good conversation! And the best part was they had us try new things like hot stones 1000% recommended! We will definitely be returning THANKS LADIES !
Contrary to Amanda's review im a huge critic and reviewer and Lisa is a mt massage therapist with a diploma. I go there all the time two hour massages. I always make sure people are who they say they are and she is a MT. Amanda be careful if you continue posting false things defamation of character can come your way.
Great price, excellent staff and a really relaxing place to be. One of the best massages I've had to this date. Went in sore and cranky left relaxed and mellow. I had one of the best sleeps of my life last night, I will be going back that's for sure. Thank you to all at Our Spa Oshawa keep up the great work!
My boyfriend and I went for a massage through a Groupon deal. I was very excited for it however the massage was one of the worst experiences I’ve had, it was very cluttered and small. Somebody kept walking by and you could hear them talk behind the curtains. the girl who massaged me barley used any technique, I asked her to focus on my shoulders and she didn’t do that, instead she wasted most of the time rubbing the palm of my hands with no pressure at all. I heard her yawn 4-6 times during my hour massage. She was the younger girl, didn’t seem like she cared to be there. My boyfriend’s masseuse kept talking the entire time however she was helpful and did an okay job according to my boyfriend. No matter how good the Groupon deal is, it is not worth the time and money. Spend the extra coin and go to a place that will massage you correctly.
Had a couples 1 hour massage & mini facial done. These ladies have such an amazing personality they're so welcoming, educated, caring, and best of all their prices cant be beat. We found Our Spa on groupon and we have no regrets, from this day forward we will be returning clients without the use of Groupon! Thank you for an amazing date night.
My friend and I went to Our Spa on Saturday, and we left ready to end our day on the couch! It was super relaxing. We got the "Pure Bliss" deal, and it was exactly that. The ladies were super friendly and did an amazing job keeping us comfortable and relaxed. We definitely want to go back!
My wife has been looking for a place close to where we live to get a massage for time. She finally stumbled upon a Groupon offer for a couple's massage here and we decided this would be a good way to try a place out; so we did. I got Michelle and she was Amazing! Right off the bat her personality was a breath of fresh air, and she was very attentive, asked me about my pressure, noticed when I was in pain and would ask me about it and just accordingly or try to alleviate that pain. The overall experience was very relaxing and much needed. Additionally the conversation was so natural, felt like I made a friend. Will definitely be back for another massage from her!
Excellent service. We had a 3hr Couples treatment and it was truly amazing. Lisa and Kayle did an awesome job ... they were very friendly and caring. Thank you!!!
(Samantha and Enid): It was our first time at Our Spa by Teresa; Teresa was able to fit us in post Valentine's Day weekend despite their busy schedule. Her spa and staff are extremely friendly and hospitable. Given their busy day, our appointment was running a little behind. But it was totally fine with us as Teresa and her staff did the very best to accommodate by offering beverages and even additional spa treatments. It was absolutely wonderful being able to enjoy the ambiance of this family business; where everyone is treated with care, kindness and respect. You can really tell the team was close and were very much willing to stay open late to take care of their regulars, as well as new coming guests. The massage I received was done by Cindy who was extremely kind and funny. Teresa has the best personality and took care of my boyfriend during our couples massage. He loved it! We enjoyed our first paraffin wax treatment, back scrub as well as head massage (on top of our reg. massage)!! Teresa is an amazing person and we will be telling our friends about our lovely experience, and of course, would definitely return!! Thank you for everything (Teresa and the team)!! P.S there are also really amazing deals so be sure to ask about them.
Today I came into the spa with my son and I have a mass on my spine and I really needed a massage and Nicole was amazing. My son treated me for mothers day and he had Teresa. Teresa is a lovely owner and is very passionate person, you can tell she cares about the work she does. It's a must go if you haven't gone yet.
Teresa made this a most memorable experience and her team is built upon the sweetest of souls. Extremely satisfied with the Reiki therapy, I left feeling relaxed and at one with myself. Incredible! Nothing less than great service at Our Spa.
I can’t say enough about Our Spa by Theresa! I’ve been going to Our Spa for a couple of years now and have consistently enjoyed each and every visit! Clients are treated to excellent massages by qualified and dedicated staff. I have very sensitive skin and Theresa’s products are absolutely amazing... Theresa’s new salon is easy to access with lots of parking. Quaint decor and an overall welcoming environment! Theresa and her stuff go above and beyond!
I just left "All about you" and the ladies there! A close friend booked me in for my birthday present! I had a massage, bodyscrub and facial done by Kajal and it was phenomenal! She noticed i have dry hands and feet and went above and beyond to deeply moisturize for the upcoming holiday/winter months! I am so pleased with my visit and cant wait to go back! I highly recommend this spa to anyone and everyone! One of the ladies will for sure be able to help you and your needs!!! Humble bumble Rebekkah A
Visited Our Spa for the first time last week. I was very pleased with the professional and caring demeanor of everyone. Kajal was great. She was pleasant and made sure I was very happy with her services. I will definitely be back!
Teresa is absolutely amazing. Her spa and the ladies there are great. I love the atmosphere. The prices are great. The experience is excellent. Flexible schedule. Never had a problem getting an appointment. I highly recommend!
Very nice and clean. My hubby and i loved the massage very relaxing
I went to this spa for the first time with my mother in law for a hot stone massage and deluxe facial. What a great experience we both had! The staff was friendly, the place was clean and smelled great and the massage and facial were fantastic! I would definitely recommend this spa and will be back for sure! Thanks Theresa for a relaxing afternoon :)
Lovely staff, Amazing massage and fantastic prices. Left feeling super relaxed. Would recommend!! They also did a great job with my lashes and pedicures. Very happy with their service.
I have been using this spa for a very long time. Not realizing I could leave reviews. Nicole...cannot say enough!!! She knows exactly what you are looking for!! As far as the service goes overall... Fantastic!! They completely take care of you!!! Great couples massage too...
Have been to Our Spa twice now, and plan to go again soon. Last evening I was scheduled for an hour of reflexology, but ended up staying a little later and getting reflexology, massage, and facial with microdermabrasion. Teresa was amazing! …
Teresa and her staff are always so friendly. I have had a bunch of different services done here and I am never disappointed. Just recently had reiki with Teresa and she was amazing and provided me with such a great experience. I would highly recommend Our Spa to anyone.
Tonight my boyfriend and I had a couple's massage, facial and Indian head rub which was lovely! The ladies were absolutely wonderful. Ensured we were comfortable, that their pressure was to our liking and were very delightful at entertaining our conversation! We are looking forward to our next date night here!! Thank you !
My hubby and I went for a couples massage today. We bought a groupon for it & it was WELL worth it. The staff is very friendly and welcoming. & the massage itself was EXCELLENT! Relaxing beyond belief. The place also smells wonderful when you walk in!!
This was an awful experience! Do not go to this place, they advertised it as a 2 hr massage and facial and only did one hour and that itself was bad. Didnt apply pressure even though I requested multiple times. They were understaffed and …
I've been going there for a long time now the staff is truly amazing people with lots of care and kindness always have been good to me from the start to this very day thank you lady's Teresa, shannon, cassandra, Lisa, and Amanda...
My husband and I have been here a handful of times, and never had any issues. Longest we waited was maybe 10 minutes, which isn't a huge deal to us. The staff is always amazing, inviting, and awesome at their job. We had Theresa and Katie for our massage this time around and it was probably the best massage we've had!
Such a great place! The staff is amazing! My mom and I had the deluxe spa package which was fantastic. It included so much for a great price! I had Michelle for my massage and she was amazing. Highly recommend.
Just had an amazing massage and facial at this location. Very professional and caring staff. They are taking all of the precautions for COVID and it was a great overall experience. I highly recommend it!
My husband and I just had a couples mini retreat with Cassie and Shannon and it was wonderful! So relaxing and luxurious. We will definitely be returning - thank you guys for making our anniversary special!
I booked the couples mini retreat for my boyfriend and I for our anniversary. We showed up 10 minutes prior expecting to fill out an intake form as required by the CMTO but were told it was not needed. The massages were booked for 6:30 and we were taken into the room at 6:40. To make up for being late however, we were given paraffin wax hand and feet treatments which was nice. We got onto the tables in a very small room. The tables were not made up with sheets instead there was a gauze like covering with a hole where your face goes through. When we were brought into the room we were told the therapists would be wearing their mask at all times so I was very surprised when I was turned over to see that she didn't have a mask on. The lights were on bright the entire time and the therapists talked to each other the entire treatment and my therapist even left the room several times and had other therapists come in to get her things. Because the room was small she was sliding my table back and forth to fit between it and the wall. When she turned me over she lifted the blanket completely exposing me to the other therapist and my boyfriend. I asked for a relaxation massage and instead got an excessive amount of oil rubbed all over me quickly with no technique. We were told the mini retreat came with snacks and drinks. After the treatment we were brought back into the lobby, where other therapists were walking around not wearing a mask, and given a bottle of water each as well as a smile cookie and half a sandwich. After taking 2 bites out of my sandwich I then found a hair in it at least 8 inches long. After that my boyfriend and I just left. This experience wasn't professional or relaxing by any means and we wont be back.
This is not a spa. This is comparable to a salon in someone’s basement at best. Dark, dingey, CLUTTERED. You don’t even get the services you ask for. This place is a joke and I should have read reviews prior because seeing the owners immature and rude replies is even more of a joke. I saw another review that says they use dollarama products and it certainly looks like it. There’s nothing of quality here. Won’t ever return and will tell everyone I know to avoid and spend the extra money on a real spa. You get what you pay for.
I was at “Our Spa” today with my pre-teen daughter and I couldn’t have been more impressed with the customer service and results! We had the pleasure of Nicole and Teresa working on us and my daughter was in heaven to say the least???? I was thrilled to find a spa that accommodated my daughter and myself. They really do care about making you feel welcome and pleased with your results ????. I highly recommend this spa to anyone and we will be back again for their service.
Absolutely terrible. Although the staff were nice it was Not at all professional. the entire time the two staff were giggling and talking to each other during our massages. The food was disgusting and freezing cold. The facial was not a …
What an AMAZING Couples Massage and Facial my daughter and I had.! It was truly THE BEST EVER ????❤ We talked all the way home about how great we felt! LOVED IT ???????? The ladies were very experienced calming tender and we will definitely be back!
Teresa overcharged me for my back massage and used teeth for my happy ending. Quite disappointed as I usually like heavy set women.