Reviews of Zenbar Healing Studio & Detox Spa (Spa)

Marco Moutinho

My wife had endermologie done with Allison and came home feeling amazing and refreshed. We also already noticed results and the treatment was relaxing, non-invasive, and professional. Thank you so much for a wonderful experience, my wife is counting the days until her next appointment! ????????

Vici Czestochowska

Had super relaxing facials with my boyfriend for my birthday! They followed all safety Protocols and were super professional! Top notch service.

Justine Lewis

Unforgettable experience at this day spa! I got a 60 min massage in the salt cave with Anthony and it was a style of massage I had never experienced before. He listened to my body and used these incredible release techniques! Jenna did my facial and it was so relaxing; my face was glowing after! The spa uses Skin Ceuticals which I am obsessed with. I was also able to use my WaySpa gift card and they provided an RMT receipt. Prices are on the higher end but it is to be expected based on the location and the level of the facility. Gorgeous establishment, clean, friendly staff & an adorable shop through out. Will definitely be back!

Jennifer Yellin

This is my go-to place for massage therapy. The staff are always professional and friendly and (when it is open/not during COVID) there is a great lounge area as you wait for your treatment. If you are going for a massage, I recommend Shannon - she listens to what you would like to focus on and is highly skilled. In terms of the Zenbar itself, they also have lots of cutesy/zen-y items for sale (candles, clothing, etc.)

tOrI B

EDIT: In response to the below reply. For the record, my skin is quite flawless and is not oily. If anything it is on the dry side. 8 months of Accutane did not leave me with, "blisters and acne" on my skin. I will provide photos to anyone who needs the proof. Also - for sheet masks, it's not some Walmart mask made from perfume and chemicals. My skin is treated by a dermatologist who has given me excellent guidance. Honestly - now I just feel turned off by this spa, the response was unprofessional in my opinion. I was originally thinking of coming back, but now I will find somewhere else. Thanks. Original Review: The people were very friendly. I had a "For Her" facial. I did enjoy the treatment but would have preferred some more pressure during the massage elements and a little more explanation to the products being used. The lady doing my facial was kind but also right at the beginning of my treatment she tried to up sell the facial (For only $40 more you can get this one). I politely declined. The room was very cold, I had goose bumps for most of the treatment. The room was also very small, which made it difficult to de-robe in. Towards the end of the treatment, the lady doing my facial was trying to sell me on products they sold; she said, "you should use a real cleanser". I currently use Cetaphil Facial cleanser as per my dermatologists recommendations (I had horrible acne, and spent quite some time on Acutane). I told this lady this and she still recommended their product. At no fault of this facility - the lounge and robes were not offered due to COVID-19. I wish I knew this prior to booking because I would have waited to enjoy the full experience. Overall, I enjoyed the experience, but for the price and the little results I don't think I will make this a regular thing. I have had better outcomes from a nice exfoliate, and sheet mask at home.

Nikeeta Siva

Always have a fantastic experience here. Sharon is amazing :)

Stacey Coomber Stevens

Beautifully relaxing. I recently was at Zenbar for a full day service. It was my first time at this Spa and I was very impressed. The staff were so professional and welcoming. The facilities and services were top notch. The salt cave was something I have never experienced and it was very relaxing. I would highly recommend Zenbar Spa

Ney GS

My boyfriend and I went for massages at Zenbar and absolutely loved it. Their service is amazing, from the minute you call to book an appointment till the moment you leave the spa, everyone is super friendly. The place is beautiful inside and the masseuses are great. I was so relaxed in my massage that I almost fell asleep.

Daniela Makor

I really enjoy Zenbar for their services and their atmosphere; I have been going to Zenbar for over 3 years. This is where I get my RMT done and I have enjoyed every practitioner that has worked on me. I used to frequent the Metabolic Reset Pod and I really enjoyed the experience - it was like a sauna but a bit more intense. I have had facials done here, body treatments, and pedicures all of which were excellent with absolutely no complaints. Relaxing in their lounge with provided robe and sandals is a welcome change to a medical practitioners' office which one can expect from a usual RMT experience. They are very accommodating and their reception staff is always friendly.

Beckey Whelpdale

*** EDIT, the manager has since called to apologize and rectify the situation, really shows they care about their clients & their business. Will return :) The place was very clean and nice, however I was very disappointed that I had specifically booked an appointment with a certain RMT and was told she wasn't available as she was massaging someone else. I found this to be very unprofessional. I had a text confirmation with the girls name who I had requested. She had been recommended to me by several people and I was looking forward to the massage. Of course this was only told to me once I was already in a robe and had been waiting for 25 minutes. When I asked why it happened the receptionist said "well we gave you $20 off" which I didn't previously know & didn't find to be all that generous considering the massage was one of the more expensive ones I've been to. When I said thank you but I'm curious why it happened, she said "Again we apologize" (which was actually the 1st time anyone had apologized). Anyways all in all I was quite disappointed with the customer service I received. *** EDIT, the manager has since called to apologize and rectify the situation, really shows they care about their clients & their business. Will return :)

Erica Mrvic

I just had a 1hr massage with Wendy yesterday as an early bday gift to myself and it was amazing! She is a small lady with a lot of force which is PERFECT for me! She asked what kind of pressure I liked and made sure that when she started that I was comfortable .It is hard to find someone who can provide continuous pressure during a massage and she did not disappoint! The only slight complain I had was the room was a bit cold so her hands were cold but it was only the initial touch and then I was fine! I fell asleep HARD so I am not complaining! I will be back!

Christian Plante

I've had chronic calf pain for the last 10+ years that no RMT has been able to really crack it. Allison using the endermologie device not only helped my calves but they're finally pain free! I'm for sure going back!

Tomas

My girlfriend took me here for my birthday 2 days ago for a couples 90 minute full body massage. I forget the names of our masseuses unfortunately but they were both great. I am a big dude at 6'5 and over 270 lbs but my masseuse almost made me shed a tear with how much pressure she applied to my back, which surprised me because she was a fairly small person. NOT in a bad way though, the pain felt great! its exactly what i asked for and needed because i work out and lift heavy weights daily so i felt i had tons of knots for her to deal with in my back. The whole massage was great and i would definitely recommend this place and will most likely be back eventually since i think my work benefits might cover these treatments! We came about 10 minutes late but the service was not rushed and staff was nice. Unfortunately i did not see our masseuses after treatment so i did not get to thank them.

Ryan K

Had a great couples massage, Shannon and Julie were very professional and the atmosphere was very relaxing and romantic. The Himalayan Salt wall made a Zen feel in the room. Also the facility is very clean, and very well decorated.

ally carr

Nicest receptionist ever!! Have even gotten the massages yet and I’m rating 5 stars!! :)

Sonia Varma

I loved the Jade Stone Relaxation Massage, and look forward to rebooking it. Claudia was great. One star off because I'm particular about ambiance: I could hear people talking loudly in the hall at one point. I would also have liked if the room music was slower/more tranquil.

Adam Shepherdson

Great spa, amazing couples massages in the salt cave, Krysta is amazing !! Only thing is the check in and apt booking process could be a bit smoother, but we will give them a pass as they are all super friendly and helpful.

Nadia Guglielmino

This was our first time at Zenbar and it definitely won’t be our last! I surprised my husband for his birthday with a massage in the salt cave and I received a pedicure. He absolutely loved it. Total relaxation. My pedicure was perfection. Olivia is amazing! She was friendly, polite and meticulous. Her foot massage was out of this world. Even while adhering to all covid health and safety policies, Zenbar still managed to make us feel relaxed and spoiled. Customer service at the front reception area was wonderful too. So polite and professional. We can’t wait to come back!

Nilufer Mama

Pam was a good therapist and made sure I got white glove service! Mani-Pedi treatment was professionally done and very relaxing. Thank you Pam, and I will bebacak to Zenbar for a Facial.

Michael NGrace

I am so excited that I got a gift certificate to my favourite healing spot in Oakville for my birthday. Zenbar has been a place of recovery, rest and relationships for me. I have enjoyed yoga, treatments, detoxes, salt cave meditations and just sipping tea in the luxurious spa room and everything exceeded my expectations. Carrie and the staff treat me (and all their guests) like we are the most special people in the world. Who doesn't want that? I can't wait to book my next day retreat with Zenbar. Thank you for being here in our community

Zlatko Zahirović

I've been to the Zenbar a few times in the last few years but I probably won't be going back there again. It's not that it's bad, it's just that it's "meh" all around. This is not a spa or anything close to it. Spas in Toronto will give you access to some basics such as robes, lockers, sauna, pool, basic refreshments (coffee/tea) etc. In the ZenBar, none of these things are available, or of they are they're dysfunctional and out of service. I went in for a massage for my birthday, the lady was nice enough and we talked a few minutes at the onset. The massage was good but everything before that and after was just nonexistent with virtually zero hospitality. I was also always put off by an establishment like this being in a strip plaza, always felt out of place as the interior looks like a real estate office converted to look relaxing. I also like to have an experience that's memorable rather than mediocre. I won't be going back.

tanya dominic

Response- Hi, shocked how you didn’t find anyone by the name “Tanya”, I was literally there on October 20th for a 3pm appointment. Ask your staff how many times I reached out in the last 3 days asking them for a receipt. After I finished the massage, the receptionist said she would send it to my email in 5 minutes. I waited until next day and called in and they told me that since I booked through Groupon they cannot provide a RMT receipt which is understandable but they said they can still send me a receipt for the message. I called thrice and I still haven’t received it. While all the staff are respectable, this is not acceptable. Either say you cannot provide a receipt or just email as promised. It’s been 4 days now and I haven’t received it. Also, instead of being so defensive with reviews, maybe try putting the same effort into improving your service and training your staff better. Advertised as a luxury spa, not anywhere close to it. It’s a shame that there is no space in the room to leave your stuff in a “luxury” spa. Most of the equipment looked very old and rundown in general. Although this was the most expensive place I found on Groupon, I booked thinking the experience was going to be better than other places but I was completely wrong. Better to go with other places offering the same for a much better price. I booked a 60 min session plus scalp massage which they said was going to be an additional 10min. They finished both the things in 50mins. So I basically paid more and received less than what I paid for. The massage therapists were really nice but the massage experience itself was very average. Overall, bad experience. Won’t return to this over priced place. Thanks Update October 25- Zenbar associate reached out to me and sent me a copy of the receipt. Thank you.

bahareh zahedi

One of the best spas. The staff are amazingly friendly and professional. Because of my work schedule I have to move my Apts app the time but they always accommodate with a smile. Their product and services are great. I have received many of their services and HIGHLY RECOMMEND THIS SPA ⭐️⭐️⭐️⭐️⭐️

Easy G

First time here today. We arrived 10 min late due to traffic.. we were expecting the message to be 50 min but they only did 40 min. Normally I wouldn't be so picky over 10 min but we spent quite a lot of money for this massage so it did pinch me a little. Massage was good, I told the messusse to put more effort in my back & shoulder blades but he focused more towards the entire body. That extra 10 min would have covered some extra areas in the back which were needed but oh well. I'm not 100% sure if I'll be coming again. Maybe if their prices were a little more reasonable then yes. Overall it was still a very nice experience ????

Dean Douglas

This is my second visit to Zenbar for a massage. The moment I enter Zenbar, a feeling of wellness begins to descend upon me, induced by the warm welcome, the décor, and the atmosphere. Everything, from the kindness of staff, to the plush bathrobe, the sandals, the stillness, the tea, are all the perfect gateway for what literally lies ahead - a blissful one hour massage that made me feel rejuvenated afterwards. Thanks Krista! Based on my experience, I cannot recommend Zenbar highly enough.

Ashley Keith

Zenbar has an amazing staff, very friendly and professional. The services are amazing that you don't want to leave. I've had both pedicures and massages and would definitely return. I also use masks purchased at Zenbar and they are by far the best I've used. Overall, they give a great experience and I would recommend Zenbar to anyone, you will not regret it!

Duane Littler

Easy to book an appointment. Professional, friendly staff and my therapist Krista was top notch. She asked the right questions to ascertain what I needed. She delivered a great massage. She applied the right pressure and within minutes I was in a deep state of relaxation. I’m sure I’ll be visiting her again. The studio was very inviting and I can’t wait to experience the full service offering when restrictions are lifted.

Agatha Bis

Best massage therapy treatment I have ever had! I have been getting regular therapy for over 20 years due to back issues, and Eliss, the therapist at Zenbar, was amazing. Very professional and highly skilled. I truly recommend Zenbar, and look forward to my next treatment.

Christine Vilim

Love this spa. The atmosphere is so peaceful and calming. I live in Oakville myself and this is my go-to spa. The staff are incredibly nice and I always leave feeling so relaxed. They also have a very cozy lounge room you can hang out in before/after your treatment in your robe with a soothing cup of tea that is offered. I highly recommend this place!

Kendall Wilson

I recently tried ZenBar myself after buying gift certificates a couple of times for deserving others, but never having gone myself! I booked a 60 minute RMT with Ellis and he was very professional, friendly and delivered an incredible massage. I was a little unsure about going for a massage during COVID, but the front desk staff were well organized, the check in waiver was comprehensive, I felt safe in the lobby while waiting and the massage bed/room appeared cleanly and well kept. I’ll definitely be going back again soon! And it’s important to mention, the massages are fairly priced for the experience in return. ???? I will mention the only drawback is not being able to shower after, but I understand the difficulties and restrictions of operating such a business during COVID. I look forward to being able to use the facilities (shower / lounge) in the future!

Sarah Majlesi

Loved the interior design, room was cold set at 21.5 degrees Celsius.

Cassandra Soares

I was here this Monday with my boy friend for a couples massage it was amazing. Our therapists where great!! We booked earlier that morning and even though it was very busy they accommodated us and made our experience that much better!! Thank you Zenbar!

Jonny Weber

A classy high end Day Spa. The customer service was amazing. Also all the waxing services they offer is for males & females. Sept 18, 2019

Lisa Bulet

It was a relaxing environment but they didn’t really do full body (e.g feet) which is important for me Response to business- I did request full body which I assume would encompass feet as well.

Neelam Sian

Zenbar is my go-to for massages, and has been for years! The salt cave is the ultimate experience + all the added benefits from the cave itself. Staff are very polite and knowledgeable, and the facilities are always clean and kept well.

Amina T

Edit: I believe you are mistaken with regards to the service I received. My hot stone massage was performed by an RMT because I got an insurance receipt afterwards... this was also confirmed over the phone prior to booking the appointment. Have a great day. Spa was clean, and massage therapists were friendly. The quality of the massage wasn’t as expected, I asked my massage therapist to apply more pressure, and she didn’t. There was the consistent noise of the train in the salt cave, which took away from a relaxing experience. The price was too expensive for what you got.

Amanda Kaminski

*UPDATE: although in the owners response it says they would reach out, I have never been reached out to to reconcile the terrible service** Pretty disappointed with the experience. We came in 15 minutes before our appointment to ensure we had enough time to get everything organized. The girl that greeted us told us we had had to pay before going in because they would be closed when we were done and we would have to run right out- this meant tipping before the service was provided. At that point we offered to get the groupon deal in studio as opposed to purchasing from the site so Zenbar wouldn’t lose the 50% to groupon they ended up over charging us $27 extra which they said was tax but after checking the full total with tax was $186 on groupon and we were charged $213 in the spa we didn’t bother to mention at the time having high expectations. We were then asked if we wanted robes and sandals before going in nothing was explained and we were quickly shuffled to a room where we were told to wait with no further instruction, no water or tea was offered the girl left didn’t explain anything but to fill out a form and we sat there waiting until two new girls came and we were brought into the room 5 minutes late by the time we had the massage explained and changed out of our robes we were 10 minutes past. We were out back in the change rooms 6 minutes before our massage time was up so our “hour” was actually about a 40 minute massage. The massage itself was okay but not very relaxing as you could hear a cart rolling, doors opening and closing and things banging around in rooms next to us the entire time. Really disappointed in the service and overall experience provided.

Rochelle Fernandes

Zenbar and their therapists were really good. Reception was polite. We had a 12:45pm appointment for a salt maasage in the cave for 2 people. The therapists finished at 1:30. It was a 60 minute massage. I have a confirmation in my email that stated 12:45. Given that we did not pay for a 45 minute massage, rather a 60 minute, it was disappointing . We had to pick up our kids from daycare so we didn't have time to speak to reception at the time . We were not sure if it was a one off so we contacted them. They were very responsive to investigate the issue and credited us the difference and more, as there was likely a misunderstanding. Their customer service, reception and therapists were great and we will definitely return there.

Marianna Barcic

Amazing service . Took my boyfriend there as a birthday gift and we had couples massage in the salt cave. Marianne and Jackalyn were amazing and friendly and the spa experience itself was so great we can't wait to come back and try other services ( perhaps a half day or maybe even a full day) Worth every penny for yourself or as a gift for someone special

Ramanathan Lakshmanan

not an experienced massage therapist , don't waste your money

Megan D'Andreis

This was my first massage experience at Zenbar and it will not be my last! The staff is very friendly and the ambiance is lovely. My RMT was Martin and it was fantastic. Would absolutely recommend.

Michelle Salvati

A super positive experience and lovely atmosphere. Still open during lockdown for specific services and I felt very comfortable with the Covid procedures in place. I had a wonderful experience with Reiki fusion with Krista and highly recommend this if this is a treatment you are interested in. The staff are friendly, warm and inviting and took the time to answer my questions.

Jasmina Brown

I had a couples massage in the salt cave with my sister for her birthday. This was the most expensive massage I have ever had but it was the worst massage. I went in because I’ve had upper back pain and a stiff neck. I was so looking forward to my massage. I would not go back. Furthermore, our massage was booked from 6pm - 7pm. The massage therapists did not come and get us until after 6:00pm. We then had to get changed and leave our clothes under the massage table. By the time the massage began it was probably 6:10pm and they finished the massage right at 7:00pm. I think the massage should be exactly an hour and not 50 minutes. My massage therapist was literally karate chopping my body. My sisters massage therapist sounded like he was trying to hold in a cough the entire massage. Very disappointed.

Premium Law

My friend and I came in for side by side massages. We enjoyed our experience, and found the staff to be kind, professional and experienced. We would definitely come back for additional services.

Valerie Liberty

I've been a client at Zenbar for a few years and have only ever had wonderful experiences. The massage therapists are fabulous, I have seen at least 4 or 5 different ones and each one has been amazing. I give my mother a gift card for Mother's Day every year and it's her favourite gift every year. She adores the pedicures!

Sara Atri

I was so excited to try this place. It is beautiful and had a good ambiance. That was until my massage started. One of the worst massages I’ve ever had. The RMT did not respond well to any of my body cues, I then verbally told her several times my concerns and what I preffered. She spent an hour doing the same movement digging her elbow and forearms into my body, and when she finally used her hands her thumb nail would dig into me. My eyes were wide open the whole massage. I was in shock that out of all the places I’ve been to this fancy beautiful spa was the place that gave me the worst massage at the highest price. Very disappointed.

Tania Corbeil

From entry into the spa to the service to my exit, my experience at Zenbar was relaxing and hassle free. My RMT was professional and listened to what I needed. It was am excellent experience. I will be returning.

Mecaila Natividad

Had a couples massage and it was amazing. Check in process was quick and easy. The place is so nice and clean. 10/10 highly recommend.

Amanda Sorokolit

Very relaxing spa day in the salt cave! My boyfriend and I had the best couples massage - highly recommend

Avneet Sandhu

I wasn't sure about this place because the reviews were so varied. But I had an amazing experience here. I had planned a girls spa day and not only was the ambience great, each one of us really enjoyed our treatments and our therapists were great! The front desk staff were very helpful as well. All in all I really enjoyed everything about this spa and would definitely try it out again in future.

Melia

Great experience. Staff was super accommodating and made sure we were taken care of. Felt comfortable the entire time and had the best massage. Would definitely come back again next time I’m in town!

Richard Lupson

I had the 75 minute Thai Yoga RMT massage( therapist Michelle) it was the first time having this type of massage therapy. From the time I called in to inquire about this type (spoke with Katelyn) of therapy to the actual therapy itself I was very impressed with the professionalism and knowledge of all the employees at Zenbar. As for the therapy itself, it was remarkable!! I would highly recommend this type of massage therapy to help with sore tight muscles.

Miranda Farrell-Myers

the woman that did the job was excellent but the experience of a mani and pedi was like anywhere else. the description on their site makes it sound like it's over the top. the chair goes right back, so.... really not a big deal. this was over priced. I know you can get just as good for a lot less.

Dee Virgo

I had a great birthday experience yesterday at the Zenbar. I will for sure be back! My massage with Anthony was amazing! He is very knowledgeable and extremely professional. The facial and manicure were equally fabulous. All the staff is very welcoming. Enjoy the environment very much.

Lucy Rosati

Is a small crowded place. I had to wait in the front desk area with nowhere to sit. I asked for water and was told no. Very noise front desk area. Was brought into massage and was burnt on my foot by the jade stone. I said ow multiple times during the massage because Luke hurt me. Didn't feel any better after massage. Not very good experience and far from zen. Will not return.

Kristin M

An absolute must! Very healing, very wonderful environment. Highly highly recommended!! I love to come here and unwind after a long day. The massages and body treatments are so rejuvenating, It is a unique place, usually I see Colleen for massage - best massage ever! Salt Room and all the other rooms are nicely lit with candles. It is very professional and they offer a lot of services.

Renuka Ramnarain

A.MAY.ZING! Let me tell you, all my covid stress landed in my shoulders and I walked out feeling like jello. I will never get a massage anywhere else! From the first phone call to the moment we were done my spouse and I were so satisfied. We did the couples massage in the salt cave, which might i add was a nice touch to the overall experience. The staff was friendly and welcoming and made me feel so comfortable. I am not one to be comfortable being undressed around strangers but RMT made me feel so relaxed and respected. I will definitely go back and have already referred them to my friends and family!

Ophelia

The jade hot stone massage with Marianna was amazing. First experience with the jade hot stones and Marianna. The experience was nothing short of incredible. Left feeling so refreshed, the pressure was perfect, the whole experience was top notch. Thank you Marianna!

Azza Issa

I came here so many times, and I decided to never come back again cause of their bad administration system, they cancel my appointment cause they don’t have an update credit card in their system even I booked the appointment long time ago and they never mentioned that before, and they didn’t even respect that I’ve been a client for a very long time who never miss any appointment! So I went for my appointment and when I arrived they simply told me they had canceled my appointment and left a voice message the night before! Why didn’t you bother to send an email or tell me when I initially booked with you!!! I thought their call a reminder for the appointment as usual. And one time before they made a mistake in redeeming my gift card and didn’t bother to inform me despite their confirmation email that they redeemed it and got the full amount and at check out ask me to pay with my credit card !!!! Really bad administration and bad system! Bottom line I’ll never come back

Kayla Bernardo

Today my mom and I wanted a spa treatment so we searched for local spas online & luckily found Zenbar. This service from the moment we booked our same day treatment until the moment we left was phenomenal. By far the best spa experience we've had... and let me tell you, we have spa days often. Staff is super friendly and efficient. Facility is clean, cozy and therapeutic. Complimentary beverages are delicious and the RMT's truly personalized our treatments to our specific issues & needs ! Someone was always available to assist us when needed.

Melanie Dearden

Had a couples massage in the salt room as a birthday gift as our first time at the spa. The customer service was exceptional, we were given a facility tour, everything was sparkling clean and massage therapists were excellent!

Piyumi Gamage

Did facial, massage and pedicure. Everything else was great except for the massage. Definitely not worth the money with the masoos. She did not put enough pressure even though I asked for it many times. It felt more like I was being gently touched.

Mike Farrell

I’ve been coming Zenbar for a number of years for RMT massages and Monika has won a repeat customer in me. Today’s massage however was really not up to snuff. Not for her technique, but the table. I could be mistaken, but normally there is a lot more cushion. It was very uncomfortable today. I could feel the wood underneath me and when Monika applied pressure, it was creaking loudly, taking away from the relaxation. When I come back for my next massage, I won’t stay if it isn’t on one of their normal massage tables.

Maria Barca

Just amazing. A real massage ever had. Great feeling during and after. Will come back for sure. Ohhh who ever asks me what I want for Christmas..... I'd like gift card here????????

Mariah Watling-Eagle

I came in recently for a pedicure and it was very relaxing and clean which made me feel at ease during covid. Paola was very thorough and knowledgeable. There was a barrier between me and the guest beside me as a safety precaution which is greatly appreciated. Everyone was friendly and I will definitely be back soon.

Tara Mazur

This was my first time at Zenbar ( groupon) but not my last. Taylor was amazing. My hot stone massage in the salt cave was AMAZING!!! I will book it again. I have already booked other treatments.

EAN EAN

The two stars are for the kind staff and beautiful ambiance. Other than that, I was very disappointed with my experience at Zenbar. I was asked at the front if it was my first time visiting and I said yes. One of the employees gave me my towel and flip flops and showed me the change room. Once I finished changing, I walked out and was waiting to be told where to go. I stood for 2 minutes not knowing where to go and didn't want to go back out in the front in my robe to ask. After a few minutes passed, an employee walked by me and saw how puzzled I looked and asked if I needed help. I said "yes, I don't know where to go". She guided me to a private lobby and I sat until I was greeted by my message therapist. Fast forward 5 minutes into my massage, I realized I could hear a full on conversation happening next door. I had to ask my therapist to put the music up because of how THIN the walls are. I'm sorry but if I'm going to a spa to relax and zone out, I shouldn't have to have the music blasting because of how thin the walls are. You'd think a spa would have noise cancelling walls or at least have the massage rooms in a separate section to enjoy a peaceful experience. If I'm paying $120 for 60 minutes, I expect to receive the premium service that Zenbar "supposedly" offers.

Margarita PB

Bought a Caramel pumpkin body bliss body scrub while it was on special as a birthday present for myself. The studio was clean, with a peaceful ambience ( not a candlelit room though as described on the package). Unfortunately, the treatment itself felt rushed and not thorough. The one hour session did not start on time and yet it ended early. I would have to ask around for a better aesthetician if I intend to go back....but for now I am better off going to another spa.

Iuliia Terekhova

I just would like to share with you guys about this place. I got absolutely amazing experience with Massage Therapyst (Wen Xia Pan and Martin) It was gorgeous feeling after massage, that you want to come back again. They are doing such as beautiful work.????‍♂️????‍♀️ Highly recommend.

Heidi Oriold

I’ve been to Zenbar many times but it seems to have gone downhill. Most recently I booked a couples massage and verified in my original email and my confirmation email that we would have two female therapist. Both times that was confirmed. On the day of the message we found we had a male therapist which neither my husband and I were comfortable with. This was addressed with the team and we proceeded but it was not enjoyable. There was no where to leave your clothes so we had to place on the floor. What happened to the lockers and robes?! That was a silly mistake which no one addressed. Upon coming out the front desk girls were discussing another client in a negative fashion. I could not wait to leave and won’t be returning.

Rishikar Velautham

Amazing RMT massage. Mike was the best!

Tre Fab

Great place! My girlfriend and I got a couple's massage on Groupon and we would totally go again. The place was clean, quiet and super relaxing. Everyone there was polite and professional. The massage was incredible. Thank you Zenbar!

Mariiah .B

Amazing experience! If you're looking for a spa package that's worth the price look no further. I'm from Vaughan and drove out to oakville for the detox day spa package for my birthday. I was hesitant at first because of the covid restrictions but the relaxing calm experience wasn't hindered at all. The staff were so helpful and very attentive. They should have some kind of discount on clients birthdays but other than that it was amazing. Definitely will recommend to friends.

Sharon P

Not an enjoyable experience, especially for a “high end spa.” I had lots to write but it seems that my review is not getting posted but here are some pointers: -there was a long top to bottom mirror in the massage room on the wall and the massage table/my head was pointing directly towards the mirror (so once the covers are lifted up for me to roll over, the massage therapist can basically look in the mirror and see me) -there is no where to put your clothes -the massage therapist did not use appropriate draping technique- she literally lifted up the covers to take my hand out - did she see anything? -my massage therapist for the first time caused a Charlie horse in my feet

Serena Sandilands

I had chronic pain in shoulders and back due to repetitive motions made at work. I booked a 60 minute massage with Mike as it was the first available spot on my day off (tbh my comfort is normally with a female therapist). He was professional, kind and made me feel very comfortable. I was so impressed with the techniques he used to elevate my pain! I am sitting in my car writing this review with my range of motion back and so much less pain. I highly recommend Mike as a registered therapist. For those like me, apprehensive about a male therapist, don’t be! He was a pro. As for the spa in general; staff is friendly, easy to book online, cute lounge to wait in, clean and relaxing environment. Highly recommend!

Colin Smith

My Gf bought me a day at the spa for my birthday. I had a massage, facial and Pedi. Ive had numerous massages before and this one was definitely one of the best I've had. It was my first facial and pedicure. Both felt great! Feeling super relaxed and would definitely recommend this place.

Dee Conte

I had a gift certificate for a massage. They spent the time to ask me my needs and concerns. The facility was lovely, very serene and peaceful. My masseuse was great. I will return for another. Thank you.

Juanita J.

Positives: -massage was well done. Masseuse took non-verbal cues well and always asked about pressure/comfort. -staff took their time when completing services, didn't feel rushed. -quick pay process. Didn't have to wait long to leave. -staff friendly, helpful. Negatives: -Small waiting room: I went on a busy weekend, so there were more people waiting then there was room to sit. Lots of coats spread out on the seats as well. -Some patrons were talking loudly on their phones, which made the space feel less relaxing. -Some of the furniture and linens are suffering from wear and tear. Overall, services are great, but the atmosphere could be better.

Alisha Dmello

I was at Zenbar this past weekend celebrating my birthday with 3 friends. We booked the salt cave massage and were utterly disappointed. We had to place our clothes, jacket and purse on the dusty floor as there wasnt even a small table or hook in the room. My friend asked for a cup of water before the massage and the response was " the water is on the other side of the studio". I even spoke up and asked for more pressure but my masseuse was not interested in the service whatsoever. It seemed like she was forced to be there. For $150 each!!! , we will be taking our business elsewhere.

Alison Elliott

Zenbar did a fantastic job accommodating our group of 10 girls for a bachelorette party. They were very organized, and offered all our services at the same time. Friendly staff, beautiful decor. All the little extras made it a pampered experience. Best shellac manicure I've ever received as well. Definitely will return!

Vicki Sacha

I went on a Sunday late afternoon for a shellac manicure and pedicure. The technician was very friendly, however, the results are not that great. Quite a few imperfections with the polish job, it’s not even and one already chipped and it hasn’t even been 6hrs yet. For the amount of money these services cost, I was expecting a higher end job.

Shaka Prescott

EDIT: I’ve noticed whenever someone leaves you feed back that isn’t positive you get extremely defensive, take this feed back and apply it to making your business better. I have good reviews and bad reviews on businesses, I always post under a different name but I would be more than happy to give you my details and when I was at Zenbar, my friend also came with me and had the same service and was also disappointed. The outside looks great. Disappointed on the inside, I found it actually dirty, very dusty in the front, I used the bathroom and the garbage was legit overflowing, the girls at the front were more interested in talking to one another, the massage was good, not great. I personally won’t be returning, for the price they charge it definitely isn’t worth it.

Jasmin

I had a great experience at Zenbar Oakville right from walking in the door and being checked in by the front desk staff. I had Luke as my massage therapist for my session and he was great! Would definitely recommend this place for some self pampering.

Vanessa Bertola

I had such an amazing experience at Zenbar. The facility is beautiful and relaxing and the staff were so nice and knowledgable. I would highly recommend!

Marysha Henry

I cannot begin to express how disappointed I am with my experience at Zenbar. I took my husband there for his birthday and we enjoyed a lovely half day experience, paid our bill and left. A couple of days later, I noticed a considerable charge from Zenbar on my credit card bill. I called the company and was informed that they had made a mistake when cashing out my bill and had subsequently charged my card for the difference. No one called, emailed or sent me a text to inform me of this charge or to ask for my consent. After expressing my displeasure with the sales associate, she apologized, offered to credit my card for the amount and assured me that my card information would be removed from their system and that I would not be charged in the future. As promised, I received the credit, however a few days later, I noticed that the company had charged my card again without my consent. I called back to discuss the charge and the sales associate was not only rude and dismissive but she hung up the phone on me twice. I am currently fighting to get my money back and will be lodging a complaint with Consumer Protection Ontario for violation of privacy. Furthermore, I have yet to receive any assurance that they will not continue to charge my card. I have been to many spas over the years and this is the WORST that I have ever encountered, I will NEVER do business with these people again.

Ranya Sadek

Despite the atmosphere was great, staff were very nice, and the facility was calming, however, the quality of the massage was very low & weak and the body treatment is low too and not as I expected it. Also, the quality of the services differed greatly from one therapist to another. My family and I wanted to feel something different in our stressed and aching bodies after the massage and the body treatment but nothing was different. We hoped the massage & the treatment targeted our pained points professionally. Very pricy for the service received.

M Smith

This spa is beautiful and tastefully decorated. The services themselves are nice. My massage therapist was excellent. The biggest issue with this spa is that it is noisy! I went there just over two weeks ago for a massage on my birthday and boy oh boy the noise. I mentioned it to the therapist who was empathetic. From my cabin I could here constant door opening and closing as well as the washer and drawer sing song as it finished cycles, staff chit chatting etc. I don't think they paid the money for soundproofing when building out the massage cabins which is a real shame. I would recommend this place for a chatty girls event but if you're really looking for peace, calm, quiet - I would be tempted to look somewhere else. I left a note for the owner on my departure and heard nothing back - the staff who handled my request to leave a note also didn't bother to ask how my service was. So - there are some customer service opportunities as well.

Crystal Schram

Had an amazing 2 hour massage here. The therapist did a great job at applying just the right amount of pressure. The ambience in this place is very zen like considering it's in a plaza with businesses on either side. Slight issue with some talking outside of my room but not enough to take away from the experience (my room was located just off the front entrance). The only negative thing I have to say is that I was freezing the entire time. I did mention to the therapist and he did give me an extra blanket but with covid and restrictions I understand they can't follow some of their regular practices. Highly recommend Zenbar.

Anu Khurana

There was nothing special about the massage they offered but are very expensive than the other spas. Their timing too was off. We were late by 7 mins so I would expect the massage to be done for the remaining 53 mins. However, it was only done for 35-40 mins and the time we wasted waiting for the masseuse was also included in us being late. Would not return here to pay full amount for nearly half the service time. Disappointed with the first experience here.

Shannon Blace

Worst massage I have ever had. The receptionist was anything but personable. The massage was scheduled for 1 full hour it lasted 45 min if that. Julie the RMT used very little massage oil and it felt like a dry skin on skin massage. I have had several massages in my life time and this goes down as the worst 100$ massage I have ever had. I dont think I will ever be back. For an upscale spa it was an aweful experience.

Oswaldo Chavez

First time we went and loved it, everything was smooth - from booking online to getting my insurance receipt. The massage therapists were really good, polite and friendly. Keep up the good quality, see you soon again.

Natalie Mishchenko

I did the Detox Day & Juice Cleanse and it was wonderful! The staff at the front desk and for the services were fantastic, really appreciated how helpful they were. The juices that were provided were delicious and the facilities were very calming and spotless. Felt very safe during these times of COVID, will definitely be back!

Madelaine Mckenzie

This is the second time I have went to Zenbar. The first time was a half day spa including massage and I said I would never go back because I was so disappointed. Then I became desperate today, on a Sunday, unbearable neck pain. Zenbar had an opening and I have to say PHILIP LUU is INCREDIBLE. I have had probably a hundred massages in my life and he is the best masseuse I have ever met. Talks enough to make you comfortable but knows when to stop and let you enjoy the quiet. Technique was perfect I walked out with my headache mostly relieved and more mobility back in my neck. He is only in on Wednesdays and weekends and I am sure is in high demand. I will be back in a few weeks! Thanks Philip!!

Nancy Rodrigues

We had such a fabulous experience! My husbands booked a couples massage and a facial for moi. We are pretty particular about our massages and this place does not disappoint. My masseuse was Martin who in my opinion is one of the best - by far! I also love me a good facial. I had the oxygeneo facial - whoa! I didn't want to get up. Olivia was my aesthetician and she's so good! We cannot say enough about our experience at Zenbar. From start to finish, the service was great. Everyone is friendly and welcoming. We will definitely be back ... likely sooner than later. Thank you for providing us an experience we really needed.

MaryAnn Chopra [Staff]

I had an appointment on January 2, 2022. Friendly staff, very professional, very clean and they follow all Covid protocols. My experience was truly wonderful.

Sonya Saini

What a great spa so close to home! Gives you the downtown luxury spa experience without the hassle of driving to get there. I decided to pamper myself with a half day at the spa retreat. I had a massage, pedicure and facial done. All were amazing and I was left feeling very relaxed by the end of it. Jared is an amazing masseuse! He used enough pressure and asked for direction/feedback on what i wanted him to work on next, which was great. I had the massage done in the salt cave, but the salt cave experience wasn’t as great as I thought it would be. I’ve been to other salt caves in Toronto and would not really call this a “cave”. I had kasia for my pedicure and was pleasantly surprised with the fact that eye masks are provided and the chair lifts up high and back to allow for a laying down position, while still allowing the technician to do your nails! Have not experienced that anywhere else - so cool! Kasia did a great job on my nails! She painted them quickly and perfectly. I had an oxygeneo facial by Olivia and it was amazing! My skin was glowing and so moisturized right after. All and all it was a great experience! Although I will probably opt out of the salt cave experience. Will definitely be back :-)

Reema Farhat

This was first time at this place for a detox day!! I had an awesome experience. All staff were amazing, courteous, and kind. I feel so relaxed and rejuvenated. Can't wait to go back again!

Joseph Catroppa

Do yourself a favour and stay FAR away from this not so fine establishment. The staff are very rude and unprofessional, we booked what was supposed to be a romantic anniversary spa day weeks in advance. Only to arrive 15 minutes early and be told they double booked us and had no availability in the salt cave. That being said the change rooms were also very small, you can’t help but bump shoulders with other patrons. The place smelled bad as well. If you don’t believe just step inside the change rooms before booking anything at the Zenbar Spa. Have a blessed day!

Tina Bellino

I had a 60 minute massage with Anthony. He was so professional and knowledgeable in every way. I will definitely be back as he’s already helped my pain relief with one session. Highly recommend him!

Diana C

Great massage therapists, very professional. Nice clean settings. Saltcave is on of the most romantic place one can go to