Reviews of Beauty Institute and Spa (Spa)

Oksana K.

Beauty Institute and Spa gives you an incredible experience from start to finish. From the moment you walk in and receive the warm welcome from the staff at the front to the amazing treatment from everyone else that is providing your treatment/service. I have indulged at several services at the spa (manicure, pedicure, facial, massages). Each service was a great experience. The staff are friendly and very accommodating at all times. My particular favourite is massage with Kathy. It is the most relaxing experience ever and I always leave feeling better, more relaxed and ready to face whatever comes my way. Highly recommend this spa for any service!!!

Tammy Kingston

Wonderful spa to get facial treatments done, I especially love the Oxygeneo facial treatment! My skin feels so smooth and hydrated after the treatment & the staff was very professional. I need to come again next month ! Thanks again beauty institute spa.

Tracey Jameson

I recommend the jet peel hydrating facial & microneedling treatment. They are great treatments for fine lines and hydrating the skin!

Jennifer Ackerman

I had the best experience at this spa!!! From the minute I walked through the door I was greeted by the friendliest receptionist Katrina and was offered a Lindor chocolate. Everything was so clean and beautifully decorated for Christmas, it was just so joyous! Then I had a facial with Renata and she was so amazing. The bed and sheets were so comfy and clean. I was curious about the process so she explained every step to me without wanting too much conversation so I was able to relax. After the facial she gave me great advice for a personalized skin care routine and suggested products for me based on my budget. I had the most positive experience at this spa and would highly recommend to anyone who is wondering about where to go. Everything from the environment, the staff, the service and the chocolate. 10/10 recommend!!!

Joanne Menecola

Professional, clean and always on schedule.

Kate Colucci-Emery

I see Kathy religiously for my massages. Once I started going to Kathy, I stopped going anywhere else for massages, because I knew I'd just be disappointed. She is the best!

Joanna Jania

Friendly staff, Kasia is the best RMT ever.

Sue Rooney

This was my first time here, I had heard good things so was keen to try it. The therapist was great and the jet peel facial was pleasant. I didn't enjoy the push on buying all the products though, I hate going to spa's where they spend a good portion of time convincing you to buy their products, it really does take away from the relaxing experience.

alyssa booth

Beauty institute gives you an amazing experience from right when you walk in the door. The receptionists are always so kind, and I never have to wait for my appointment, I am always welcomed right in. Both Hilary and Jessica have given me Jet Peel and Oxygeneo facials and they have both been amazing and relaxing. They always make sure to identify problem areas with my skin and help alleviate any problems I am having. Definitely a great spot for any spa treatment and I highly recommend this space.

Sydney Mcarthur

My go to place to get my eyebrows done! Hillary does an awesome job.

Anya Izakowski

I've been a regular customer of the Beauty Institute, using their water jet facials and other treatments, over the past two years. I am a big advocate for self-care and I have been to many spas in the past, however nothing compares to the quality of their service and treatments. Since I've been going here, I have recommended them a countless number of my friends and co-workers and they all love it here!!!

Nicole Poitras

Horrible experience! They wasted my time!! I called a head saying i would be 10-15 minutes late for my appointment and the receptionist told me it wouldn't be a problem at all and i should still come in. When i arrive they have me fill out a form just for the technician to tell me she can take me. I They were just very rude, unprofessional and unorganized! I have been to many spas around the GTA and have never had anything close to this happen. Plus the technician smelt like stale smoke.

Darcy Huda

I have been going here for years for virtually all my spa needs (facial, manicure, pedicure, massage and waxing). I have never been disappointed with the service or staff and have referred many happy friends and family here as well. The Jet Peel Facial is amazing for all skin types and must be tried once.

Lisa Charles

Had jet peel and Oxygeneo facial with Gloria today... it was the best. My skin is so soft and smooth.

Kathryn Chalklin

Horrible experience!! I booked a package and they charged me an extra $45 after the appointment was finished. the staff were very unprofessional, blaming each other for the "mix up". When i called the manager to inform her what had happened she told me it was my fault and was rude - accused me of wanting money back (which i never once asked for). The people here are clearly all about money! watch out.

I.T. Guy

Constantly changing prices after service received Not honouring sale prices Girl at front desk is foul mouthed and swears when she speaks

maxine pike

Got a facial from Jessica. Unforgettable experience would highly recommend. Receptionist is extremely friendly from the moment you walk in and there was no wait time for my appointment which is always fantastic.

Kay A

The staff are very friendly and professional. Pricing is good too.