Reviews of Lounsbury Chevrolet Moncton (Spa)

Nitesh Premdeep

Had car trouble they were great!

Andrew Smith

Terrible service. They charged me over $300 for a 3.7km tow to their location, and $150 for storage when they said they wouldn't charge me for storage. Do no recommend going in under any circumstances.

Marc Allain

Never going here for an oil change again...when you call a place and ask how much it is for an oil change and if there are any extra costs and your told 1 price and that there are no extra costs then go to the place get your oil change done and when comes time to pay your paying 30$ more then you expected because there was an extra cost and they didn't even bother putting any windshield washer fluid in the car like every other places do for the price I paid definitely not worth the service received the guy talking to me could have been a little more friendlier to talk to rather then being blunt and straight up with a slight attitude

Monique Boudreau

Great service

Eric Williston

Great Service, Thanks Grant Mitton :)

Cliff Twist

Friendly staff

D Clowater

WELL WORTH THE DRIVE FROM HALIFAX... I want to take the time to thank both Mark Grossman and Gerry Naugler for the great service and great deal they worked out for me on my new truck. Both Mark and Gerry cared for my business and made it know to me, so I made the trip up from Halifax and they stepped up to the plate ( I will look you up again Mark, thanks again for all the fast communication back and fourth, and working to get me the best deal you could... it made the difference ) Larry - Scotia Stairs Limited

Heber Cuellar

Good service and very profetional

Mike Boudreau

Great experience! We are from out of province and unfortunately had car issues and they were able to get us in the next day, they were super friendly and went above & beyond to make sure we were taken care of.

DENISE SAVOIE

Always great service

raymond cormier

Excellent services

Jean-Sebastien Noel

Very Friendly and professional !!!

Sonia Godbout

I think I was overcharged for checking a car here. This is the first time I came here and may be the last time. I asked the price for MPVI health check and was informed that it's 39.95$. I agreed with the price and just asked them to take note that whenever I turn right, I hear a sound in my car. They said ok and asked me to wait about 45 minutes. But it turned to 3 hours and the billed which was over 198$. In the receipt , they charged me 60$ for "Road test and diag, found large chunk of is being RR wheel area causing noise". They should have noticed me in advance that if they check anything else beside the regular health check, how much it will cost me more IN ADVANCE and get the agreement from me first , not doing all the job and charged me that amount. I feel like I was cheated and really unhappy leaving there. I was busy runing to my work place because I thought it's just 45 minutes as they said, but it turned to 3 hours and it made me be late as work too. I will not recommend here for sure. Really disappointed !

Crystal Wheaton

Always had great service here ????

Ian Creaser

Great service always friendly

Shokry Ikladious

Awesome staff, so nice anytime I come in. Only place I'll take my Chev

Charlene Doiron

just purchased a car awesome service from everybody

Captain Soapie

Wanted to buy a car. Made a request for final price, and got it, after salesperson several times has ignored my questions, car was sold to another buyer. No respect you will find here. Avoid them. My opinion.

Martha Allain

We have always had very positive experiences at Lounsburys and we have been dealing with them, specifically James Small for a long time.

Darren Ross

They sell cars and trucks.

Marcel Savoie

Great place. Bought a 2017 and employees are very friendly. Have bought here twice in two years.

Catherine Offer

They offer special discount, but not applying it on the deal. They offer Special discount for Costco Members; but will not applying it; and use the word verbally for selected car but not for your car and that's not true.

Kristen Fairn

(Translated) Expensive (Original) Cher

The BlythwoodChronicles

Fantastic folks to deal with! Extremely prompt in replying and sealing the deal! Special shout out to Allan LeBlanc ????

Scott Souther

I recently needed warranty work done on my truck and went to a another Chevrolet dealership that was closer to home. When I left there disappointed, I brought my truck to Lounsbury. Much better service and I left there more than satisfied. The guys did a great job and made sure I was happy!! It reminded me why I bought my truck there in the first place and why I will return there when I buy my next truck

Linh Nguyen

Great staff that are helpful and go over the top for their customers. Terry was absolutely just what we would want for sales guy. We were having a hard time choosing between a civic and a Cruze and the only difference was the staff.

John Maisey

Great service

Jade Beer

Great staff and very professional. Typically decent selection and reasonable offers on trade ins. Would be open to future business with this location and recommend it to anyone looking for a reliable vehicle!

Nascar Melanson

Excellent friendly service

Paul Drisdelle

Covered my bill and part even though my warranty was up by 5000 km

Justin Cormier

We have bought a few cars over the years and Lounsbury provided us with the best car buying experience we have ever had! They listened, answered my questions quickly, arranged a test drive, and stayed within our budget. Jeanette and Mickey were both friendly and helpful. I highly recommend Lounsbury Chevrolet.

Kevin Pyett

Left me at the glass window to answer inside queery

eric hanson

I Absolutely loved the atmosphere and charisma of each individual that I encountered at Lounsbury. They have been very flexible and understanding of my situation and any questions I had considering it was my first car. Nice and friendly people and I look forward to visiting / contacting them if I have any questions.

DiamondzZ

Friendly and prompt service.

Larry Stuart

My wife and I were in the market to purchase a new HD 3500 to pull our 5th wheel RV. James was great at walking us through the many choices and options and was very patient as wereviewed all the choices .... We settled on the High Country Dual rear wheel 3500. Kim and I are so pleased with the sales team James and Kevin ....they are great people, the dealership offers a superior service center, and felt they really treated us fair with our trade in. Honestly we would not go to any other dealer....feel like part of the family. We look forward to our new purchase.

Miss Cindy

James Small and Gerry Naugler were so amazing with me. They saw how big of a purchase that was for me and how stressed I was. They both so much time out of their valuable time to go through all the documents with me!! I am so impressed by their high quality of service!!!

Bridget Buckley

Instead of using fake AD; you can add the word selected on your AD. (Costco members will get special offer on selected vehicles).

Riley Beers

Highly recommend coming here fast quick service i walked in at 5 and owned the truck i wanted by 6 very outgoing staff and i recommend John Newcomb as a salesman

Gaetan et Denise Gauvin LeClair (DeniseGaetan)

Great service

Rebecca Levy

Great experience at this dealership. Danny Gauvin is a great guy to deal with. Highly recommended. Love my new Chevy!!

Rahl 342

Great selection of vehicles new and used.

Eddie Noel Mills

Great vehicles, great people, great service!

Liz Wall

Couldn't be happier!! ????????

Robert Young

Went above to help me out when no other place would! Best service I've ever received :) thanks again!!

Vladimir Kim

Great and knowledgeable service! Would certainly recommend!

Tanner Don

I would recommend John to anybody who wants to have an amazing and stress less experience.

Yzabel Basque

really good service

Trina Plume

Good service

straight to the point Corms

Had my truck looked at by 4 mechanics and a diagnostics unit and no answers... 30mins with Lounsbury and it was diagnosed and fixed! You guys rock!!!

Luc Fillmore

Slow servicing.

Herbie Doucet

Friendly place to buy a vehicle truck that is

carla flewelling

Mark is a wonderful salesman and we had a great experience buying our car here.

Ruben Lopez

AWESOME service!!!! Would recommend them again in a second! Terry went above and beyond for us. Definitely worth going out of province for and would do it again!

Hector Sonier

Excellent service

Cathy Eckmier

Service is great but have to say their prices are getting way to high. Over 1200 dollars for a brake job.This before shop charges and taxes. Went at another garage at better price and better warenty

Herman Fansi

(Translated) Excellent service (Original) Excellent service

LouiGuy Noel

After reading James Small's hate speech, I'll never buy a vehicle here, and I'll encourage everyone I know to feel the same. It's a shame any "professional" would spread so much blind, misplaced, uneducated hate towards any group of ppl. Also your copy and paste message addresses nothing. Complacency to blind hatred by any of your staff makes you equally as responsible. This will effect your business in coming months.

Daniel Rail

From Sales to Finance the experience was great

Randy Campbell

Nice people and very friendly even our salesman Sylvio LeBlanc came to see how it was going with the service

Richard Newman

Staff is really friendly

Brad Strugnell

Service is TOP shelf

Tom Prosser

We stopped in today to inquire about vehicles and were met with amazing service. Daniel Gauvin looked right after our needs for information and we would highly recommend him if you're in the Moncton area looking for a vehicle.

yo tur

(Translated) Very good service (Original) Très bon service

Valery Comeau

Very happy with my vehicle and how easy the buying process was.

Your_average_traveler

Called asking for help to find the paint number and girl says I can’t help u call a paint shop when they told me to call the dealership

Сергей Факофф

Had car issues while travelling; not from Moncton. Called Lounsbury and they got us in right away. They were super friendly and very helpful. Got us on our way very quickly. I was very impressed with this dealership and will recommend to anyone ????

Jennifer Crate

They charged $25 to put a wiper Blade on the car. I could have put it on myself, the blade itself only cost $9.99.

Joanne Landry

We had to bring our van in 3 times before it was correctly fixed. It was fixed. I would consider buying a new or used vehicle from them.

Naomi Smith

Excellent Customer Service. and the friendliest non-pressure staff!

Ginney Smith

Service dept. tries to make you feel stupid and act like you dont know anything.

Mark

Service was non existing

ASHTON GOUCHIE

Very friendly customer oriented staff.

Iam Zak

Always a great experience! Please ask for Danny Gauvin, you won't regret it.

mike whitty

Lunsbury Chevrolet Manager Kendall Underhill and his entire sales, service staff are very professional in every department and are always available for any customer needs. My wife and I have no hesitations of recommending Kendall and his staff to any of our friend or associates. Thank you Lounsbury's for our 40 + years of excellent service. Tom and Anne Prosser.

Emma Lee Arsenault

Great dealership

Deenie Webster

The best part of my experience with Lounsbury was dealing with the courtesy driver. He brought air to my home so I can reflate my driver side tire so I could drive to the dealership. He was super friendly and even offered to drive me back to Lounsbury in case something happened on the drive there. The whole experience afterwards was not the greatest. The person I dealt with at the garage, he was extremely cold, impersonal, and just couldn't be bothered. I explained to him that my tire keeps deflating and I think it could be my rim, and could he check into it. Plus, he was already aware that the shuttle driver had to come to my house to reflate my tire. He brought it up before I was able to mention it. The next day he told me what needed to get fix, the body work 3x the price compared to other places, and essentially in a coy way telling me it is time to buy a new car and the repairs cost more than the car's worth. He never brought up the tire so I assume everything was good. When I went to pick up my car 3 days later (took time to decide what to do), the car was in the dealership parking lot with a flat passenger tire. I was angry that something I brought was never dealt with and nobody checked on my car afterwards. It was extremely apparent that the car was flat by its' tilt. They had to put more air in my tire so I drive off. I went elsewhere to get my car service. I will never come back to Lounsbury again. TL:DR - I told them I was having tire issues and to check it. When I picked my car it was flat and laying in their parking lot for 3 days.

Norm Melanson

Great place to go by a car or truck

Debbie MacDonald

Best chevrolet in the maritimes

Jeremy Scott

Very satisfied with the service. John did a very good job at finding a vehicle that would fit our needs. Finance manager was able to get us a good warranty . Happy with my purchase. Will shop here again for sure :)

Jennifer Macneil

Looking for rocker panel clips.Quoted 9.68 a piece,ABSOLUTELY OUTRAGEOUS PRICE,

Stephane Gagnon

(Translated) Very good service and also very good atmosphere (Original) Très bon service et aussi très bonne ambiance

Kevin Gallant

My husband and I stopped in to test drive a Chevy Trax. We drove in from Grand Bay-Westfield N.B. We had no intentions of buying a new vehicle, we were just curious to how it drove. We were greated by Jeff Wood and did not not feel pressured by him, which is a BIG BONUS. He was super friendly and nice! We end up buying a brand new 2019 Chevy Trax and we have never been happier Ok maybe I would have been happier if it had heated seats ;) ;) Thank You Jeff you rock!

Fred Penner

Full disclosure: I have not done business at this dealership. I also WILL not do business at this dealership, nor will I advise my friends, colleagues or family to do business here, until one Mr. James Small submits a public apology and retraction of his despicable views on personal choice and human rights. While I do not hold his employer responsible, I also cannot in good conscience put anyone in a position where they might have to interact with such a hateful individual. It should also be noted that his "facts" on the subject betray his ignorance. It would serve him well to not speak on topics he does not understand, lest he be branded a hypocrite.

Gaetan Gauvin

Stopped in spoke to a sales person. Was looking for a demo or used vehicle. Took my name and number and never heard back. Usually have the opposite problem in they never leave you alone when they have your number. Odd, obviously didn't buy here.

Chuck Cormier

Great place

Heather Gogan

Easy to find

Cat Geo

Never buy from them again... there uses cars is junk and they hide under as is sale ,,, call there manger he wouldn’t even talk to me

Matt Allain

Very good, clean and very friendly staff.. Terry and Steve were awesome.

JA ET

Really friendly staff, great service center.

Chris Cruickshank

The staff was very helpful, but they dont carry the factory part i needed for my corvette. The staff did give a good effort looking for it though.

Steve Raharimanana

Great service.

Peter Bryant

Fast, friendly and efficient service.

Emmanuel Cormier

As long as James small works there I’ll never support this place. What an Ignorant hateful person. I could never knowingly deal or support an individual like him.

Jean Michel Dumont

Good customer service

Rachhdeep Singh

I got winter tires put on my car and I have a problem with the drivers front tire with pressure. I called the service department and they were excellent. I was brought I. The same day and issue was taken care of!! You guys rock!!!

ashley gorman

I like the salesperson very personable guy and professional

Ray stratton

Excellent service. Jeff is the man to go to

ryan martin

Goog

Lexi Allen

Very well treated... fantastic friendly staff!

Andre Leduc

(Translated) Excellent service! (Original) Excellent service!

Robert Clavet

Service personal are you always quick to help with any issue you may have

Josee LeBlanc

They listen to your need. Good explanation from the fin advisor. Nice clean place with experience staff.

Kim Bialek

Great customer service and very friendly!

Jeffrey Osborne

Came in for servicing (appointment was for 10am) mind you had to drive from Fredericton and was told would be quick and no longer then a hour as I needed to be back for 2:00pm ... there were about 6 people ahead of me and I was still waiting for mine to be finished and it was going on 1:00 pm!!! I find that ridiculous and shouldn’t take 3 hours for a quick servicing. Also was told later on next time to go get it done in Fredericton when told previously I wasn’t able.

Tim Murphy

Great dealership. Excellant service. Pricing on parts are good. Had most of the parts I needed in stock.

David Wright

Excellent Service

William Savoie

Great service and fantastic Staff really go the extra mile. 5 star forsure.

Trevor Dewitt

Don't go there. All sales staff are just push sellers... trying to sell anything to meet the plan.

david ross

Good service.

henri cormier

I would like to share my wonderful experience i had with Jason Gaudet at Lounsbury Chevrolet. I will start off by saying that i don’t normally write these kind of things but with my experience i can’t sit here and not share. There was a vehicle i had wanted and mind you it was located in Dalhousie NB. I took it upon myself and drove the 6 hour round trip to look at this Jeep. It has been something i have been searching forever. Once i got there i new i wanted it right away. I immediately messaged Jason and advised i want to proceed to get that Jeep brought down and financed. He advised me not too long after that banks don’t finance older vehicles. My heart kind of dropped, but he was not willing to GIVE up yet like some dealers would. Steve in financing went above and beyond to be sure that he contacted many banks personally and spoke to who he had to make the deal happen. A full day later i got a phone call saying guess what? We got you a bank that will lend. I was jumping for joy as you can imagine i was finally going to get something that i have been wanting since i laid eyes on in my teens. When i got to the dealership and waiting inside for him to arrive from washing the vehicle, everyone at the dealership was so friendly. Saying hello and even though it was busy some made the time to speak about the vehicle i was buying, which to me is huge because most sales associates are like.. meh i didn’t sell it so whatever. One thing can’t not stress enough is that it made me feel like "YES" i made the right decision all the way. Considering i just went through a horrible experience at another dealership about a week prior as Lounsbury unfortunately didn’t have what i was looking for and trust me Jason tried everything as well i was not sure if i could mentally handle another one. So i finish off with a big GREAT JOB to everyone there. Keep doing what you are doing because if that is how you treat your clients you are doing the right thing, and i will for sure return. Thank You

Patricia Mann

Great dealership. Always feel they do their best to keep service costs down. Just purchased Michelin tires. I get prices all over town and they match lowest price.

Lorraine Leblanc

Worth the trek from Freddy, got a great trade value and a seamless process. Thanks John!

Jim Faulkner

Want to buy a car asking for finance it and they said you need 5000 down payment and a co signer as well very disappointed for the worst service they provide. They just using good name to attract people

Georges Chevarie

Awesome folks to deal with.

Kevin Rogers

It was horrible n worst experience. Sold me a junl car with illegal safty and spent 3000 in first 2 montjs to get it pass safty.. Tho i asked to have it looked at as i signed for it. Told they would n was never brought in at alll.

Bern LeBlanc

Appointment at 10.00 car went in at 1.00and done at 4.30 but the rest is fine

First Name

Their employee James Small spreads hate speech and recommends to our premier that the unvaccinated have their medicare taken away. Clearly, James hasn’t been paying attention to the data! Here it is: New Brunswick's case breakdown Jan 14th, 2022: 426 cases reported: 352 fully vaccinated 10 partially vaccinated 64 unvaccinated In Hospital 103: 74 fully vaccinated (-3) 5 partially vaccinated (+2) 24 unvaccinated (0) Deaths 4: 3 fully vaccinated 1 unvaccinated Of the 10,392 cases reported after Christmas: 81.27% (8,446) fully vaccinated 4.82% (501) partially vaccinated 13.90% (1,445) unvaccinated

Melody Layton

Great service every time I go get my car fixed.

Jason Long

Good Service

wayne mullins

The service departement is good for what they have as vehicules. The major problem is GM/Chevrolet does not have reliable cars. Especially the 1.4 liter with a Turbo in the Cruze,Trax and more. I would not recommended those car unless you're only planning to use it for 2 or 3 years and doing less than 60000km in total. After that, get rid of it. It's junk.

Marcel Boudreau

Knowledgable staff

Hossein Arefi

Knowledgable, Friendly, Professional. We would recommend Lounsbury's and Herb Doucet as a Sales Consultant. Very pleased with our experience.

Gilles Durelle

Friendly service

Claude Mcken

No comment!

Sarah O'brien

The stock is very low, prices and info on the new trucks is unavailable, very friendly staff.

Daniel Bourque

Got a new truck in November. Been in for a couple of services. So far so good!!

Michael Campbell

Very helpful and delightful staff. Would reccomend anyone to, at the very least give them a checkout.