Reviews of Holiday Inn Express & Suites Moncton, an IHG Hotel (Spa)

Landed here with the family, both tired and cranky from a long drive. We were checked in and relaxing in no time. We loved our room, comfy and super clean. The kids found the pool quite cold and for a newer hotel why did you not go salt …

We travelled to the Moncton area for a baseball tournament in mid July/18 The hotel staff was extremely friendly and knowledgeable. Our stay included a free continental breakfast which is very convenient and essential when travelling with …

Great hotel! Very friendly and informative staff. This hotel is new as well so everything is pretty much immaculate! The pool and fitness room on-site have great hours... Plus the breakfast is amazing! Definately the best hotel in this area without a doubt.

Large clean room, nice beds. the tea service downstairs was not suitable. The room should have a means of making tea in the room.

Friendly staff. Nice and clean. Breakfast was great. Could only be better if we weren't living in a covid world and could get my breakfast on my own.

Very friendly service in general. However confusion about the services : - waiting lines for breakfast (not much choice) - room cleaning policy (once per week) was not clearly understood when making …

I had drove 14 hours from Ontario. Needed a room right off the highway and fast as I was getting tired from driving for so long. As soon as I pulled in they had a room for me Right away. …

Nice, clean, comfortable rooms and the free hot breakfast was good too. There is a gym and a pool as well. Would recommend this hotel as it is a quick drive to anything that you wish to do in the area. ????????

Excellent hotel, very clean, very friendly staff Easy check in and check out Easily changed rooms to be closer to others staying at hotel

Great service, comfortable bed, clean room, nice view of the TCH and part of the city. Was upgraded to a larger room. It was nice and relaxing as we spent two nights …

This hotel establishment was absolutely amazing. I am a local resident but I would stay at this hotel over and over again with how happy I was with the overall experience we had at this place. The pool and weight room were very convenient

This is the hotel where I usually stay and would recommend it to any traveler. Its clean and convenient to get to with a good breakfast provided.

The staff at the front desk were VERY helpful with regards to any questions we had. The yogurt was out dated but the food was a wonderful selection. We would have liked to rent a movie but much more expensive than most hotels! Beds and pillows were fabulous! Over all a wonderful place to stay!

Was a very clean modern place. Friendly Staff. The breakfast was limited only due to covid. I’m very comfortable.

We stayed for our anniversary and everyone was so accommodating! I can’t say enough good things about this hotel ! We will definitely be back !

The new look of the Hotel chain is really nice.I know it been awhile since it was done but it is fresh looking. Nice place to stay, really close to the highway so really nice for travelers. Always Quite and always clean.

I was pleasantly surprised to hear they had gluten free options for breakfast but wasn’t able to take advantage because i didn’t know about it. The heater in our room was very noisy but other than that we enjoyed our stay and would still recommend this hotel.

Good service, awesome breakfast crew, coffee ready at 5am, clean rooms I recommend

This hotel is in a great location and is extremely beautiful. The staff goes above and beyond to give you a great experience. This hotel is not finished (still under construction) and there may be a few kinks left to work out! Every employee do all they can to accomodate!!!

Really convenient and just off the highway, this hotel is extremely close to big box stores just up the road with plenty of food options and within striking distance of downtown Moncton. Hotel still feels brand new and rooms are very clean with well kept linens and toiletries.

Pleasantly surprised! This was my first time staying at a Holiday Inn Express and I was pleasantly surprised at how comprehensive the services and amenities offered were for the value. The property is clean and modern. The staff was very helpful and nice. We would stay here again.

I have stayed at this location before and have been very happy at this hotel. That is why I booked for 2 nights this time and was surprised and not in a good way. I guess the second night is different here. Don't expect complimentary …

Our room smelled of wet dog. Room overall was clean and bed quite comfortable but I assume it's a pet friendly room and with allergies to dogs it made it difficult.

one of the best holiday inn express I’ve stayed at. Clean. Friendly staff. Rooms are clean. Breakfast is basic but that should be expected. The lobby is beautiful. Close to highway and shops and restaurants

I checked out this morning, now my family are towarding Montreal, on the way, my father just realize his ring was left behind in the room, so I contact the hotel ASAP, Stephanie picked up the phone and find my father's ring in a minute! That was my parents' Anniversary Ring! Stephanie was really nice and helpful, I am so lucky that she was the one who was helping me. She gave me the tracking number in 10 mins! That is such a fast and nice service~ Thanks Holiday Inn! We will definitely come to Moncton and stay in Holiday Inn again~ Thanks to all the nicest people~ Best wishes, Jiang's Family

We had a great time during our stay at this hotel ! The staff was awesome, the kids loved the pool,rooms were clean and comfortable with every thing we needed. The hotel was located in a great spot close to everything we needed and where we needed to go . I would highly recommend this hotel and will stay there again !

This property, it’s staff and amenities are worth my move from a hotel chain I stayed at in Moncton for almost 10 years. The property is fantastic for business or families. The staff call me by name and serve like they know me and their …

The room was clean and the bed was comfortable. Pull out couch was not comfortable however. Service was great. Staff was friendly and accommodating. There should be more pool times for families.

Conveniently located to hwy., this modern hotel offers clean, comfortable and spacious rooms. The bed was extremely comfortable. Bathroom features large glass shower. Great water pressure. Environmental initiatives include dispensers for …

The beds were comfy and the room was very clean. The hotel staff was very welcoming and friendly. The only down side is like every other hotel the bath room toilets are very low to the ground

Able to view and watch 5 deer outside our window all nite. They were feeding very pleasant, and quiet floor (third)

Traveled to Moncton for a sports tournament with a team and were very impressed with the hotel. Very clean, and modern. We found the staff at the front desk very helpful and polite. However, in the evenings a nighttime security guard would patrol the hotel. Don't get me wrong, I know groups of kids can be a little noisy, and I appreciate Security trying to keep noise levels to a minimum. But this Security guard was physically entering rooms where doors wouldn't be completely shut (Last time I checked this is completely and entirely not permitted). We had players having discussions and this security guard came and stood in on the conversation. When coaches said "this is our matter we will handle it" she replied "if it happens under this roof it is my business." When we told her we would take care of it, she would roll her eyes and make comments. It was ridiculous, and completely unprofessional. I would never in a thousand years bring any group to this hotel, all because of this Security Guard. Completely ridiculous, unprofessional, intrusive, arrogant. I have traveled with many teams, and stayed in many hotels. This was the first time I had ever encountered anything remotely like this.

Our stay was great. Staff was very friendly and accomodating. Hotel was very clean and had hand sanitizer stations throughout the hotel :)

We stayed over night for a wedding. Love this new facility. Check in was a breeze and the staff extra friendly. Everything went smoothly. The room was bright and welcoming and extremely clean. My most favorite feature was the room darkening …

Nice new property with friendly staff. Very comfortable beds. The property is close to a new shopping center and a Costco. Its also only a short drive from the airport which is convenient. …

I was traveling from Nova Scotia to Ontario. I found the reception desk person very helpful and the hotel and my room very modern and very clean I wish I could have stayed longer.

Staff is super friendly. Room was very clean and probably the most comfortable hotel bed/pillows ever

It was a nice room with a King Size bed (great for little ones to jump on); it was great fun. Great little "nooks" to play hide and seek. We thoroughly enjoyed it.

I took my kids here for a little getaway. The kids were excited for the pool. We would have spent more time in the pool, but we found that it was fairly cold. We remedied that in the huge shower back in the our room. In the morning it was …

I’d recommend this hotel to friends and family. It is modern, great breakfast and lovely staff. It was a very comfy stay. It was a great location close to tourist attractions .

The beds at this hotel were by far the best we have ever had at a hotel. Amazingly clean and attractive. My daughter had a dance competition on Saturday morning and the staff left the cutest note wishing her good luck. We can’t wait to go back