We have all the feddbacks of real people who purchase the services of Delta Hotels by Marriott Beausejour (Spa) around Moncton territory (Canada).
At the moment this business has a rating of 4.3 stars over 5 and this score is based on 127 reviews.
You may have noticed that its rating is quite positive, and it is founded on a large number of opinions, so we may be pretty sure that the evaluation is very accurate. If there are many people who bothered to evaluate when they've done well, is that it works.
You know that we do not usually stop to place evaluations when these are correct and we usually do it only if we've had a problem or issue...
stayed here one night, got a room with a river view, it was very quiet and peaceful. reception staff is polite and helpful. the only thing with a room was an air conditioner, almost a window type, it was a bit loud. i think that a building is just quote old. rooms are clean, and location is very good, right downtown. short walk to restaurants, pubs and cafes. had a great dinner at Catch22 restaurant. enjoyed my stay overall.
We paid for queen beds but got doubles. There was hair in the shower and parking wasn't included or breakfast.
I stay in Moncton for business and pleasure a few times per year and am always impressed with the Moncton Delta Beausejour. Highly recommend for business travel or vacation with the family!
This was a great stay during a long road trip. My daughter really enjoyed the pool and the breakfast was good. The beds were very comfortable and the room was clean and quiet. I really appreciated the quality of the room after staying in other hotels.
Hotel was great venue for wedding guests. Very convenient location to cafes and restaurants for guests not familiar with Moncton. We had a little trouble finding our way from the parking area entrance to the lobby and especially to the …
An amazing hotel downtown with an amazing steakhouse inside. Great recognition and upgrades as a Marriott ambassador. Rooms are big and clean. Looking forward to coming back!
We really enjoyed our stay. The fact that it is kids friendly and the fact that everyone is sooo nice makes us wanna come back!
Booked a room for my partner to have a nigh out away from the kids with her friends. I signed up for it months in advance requesting a side with water front, higher up & for a cot to be ready. When I got the room it faced concrete, was slightly elevated and no cot. At the front desk as I was getting the room I asked if the Cot was ready & the person behind mentioned they will let someone know and.... never did. My partner had to request it herself and later it came (I really wanted everything to be all set). The rooms are small & no breakfast... It is not bad just other hotels offer a lot more for the same price or less. Also it's a bit of an annoyance that you cannot get information or book a room with the people at the front desk... you can only do it online or over the phone (over the phone payment is not the safest..). The pictures online for the rooms are not clear shots of the room.. probably to hide how small they are.
The pool was excellent. I was expecting the room to be a bit more fancy for the price for one night. The staff was excellent and very friendly and helpful. The restaurant wasn’t that great and not many options for kids. So we went out for supper and breakfast.
Dogs barking and no cleaning service in rooms, had to request for towels daily at a 3 night stay
It is fine but way overpriced for what you get. Rooms are clean but small, always a line up for elevators and no staircases unlocked, staff is friendly but few and far between. Do not buy the breakfast package as it is a rip off, no options on menu and not very good quality wise. Better off saving your money and going to to local restaurant for breakfast, way better!
This is my second stay at this hotel in Moncton, NB, Canada. The location is excellent with local restaurants and businesses within walking distance, but plenty of opportunities in the hotel itself if you don't choose to venture out. …
Great Hotel, clean rooms, fun water slide for the young and young at heart. If traveling with a trailer make sure to park in the very back of lot and in a position that you can get out of. Was stuck for 3.5 hours as we could not get our trailer out, we were surrounded by cars.
We had a great weekend stay at the hotel. The kids really enjoyed the pool. The PlayStation would not connect to the internet but that really wasn’t that bad because we got to spend more time together. Really enjoyed our stay!
Amazing stay, great location, comfy, great hotel staff, great hospitality in general, definitely highly recommend!
From the moment we arrived the service staff went out of their way to take care of us. We felt welcomed and valued and were treated with courtesy and care throughout our 3 day visit. Room was beautiful and service exceptional. Very …
What a great place to stay, the staff were so friendly, the rooms were clean and a nice modern hotel..
We always go to this hotel for March Break and love it. The staff, under the same room restaurants or other popular ones on the same street make this a great choice. Great pool, slide and hot tub; rooms are clean...its a no brainer for us :-)...we love it.
I'd give 4.5 if I could. Hotel lobby is very nice and comfortable. Staff has been great. Restaurant looks and sounds delicious but didn't take the time to eat as there are so many choices around the area. Stayed for work and had a roommate so 2 beds. Room was quite squished for 2 of us especially considering the size of the bathroom (it was tiny with a very small bath tub). Beds were comfy and had about a 40inch TV which was nice! Fridge was quite small in our room but holds enough. All in all I would stay here again for sure but would do my best to get a room by myself if it was for work.
Wonderful staff, from check in to housekeeping to club. Nice rooms, very fast internet, nice tech features in room to allow Chromecast. Only suggestion would be to expand room service menu as well as Club food selection. One last complaint, and yes I am still here staff, unacceptable that you are unwilling to work with me on my buffet/rate issue.. at the very least you could have offered a credit. Not happy at all about that, here until Friday if you wish to rectify....
Loved nearly everything about this hotel. Only downside is that there is only one elevator and the place is a bit of a maze, so it took a while to get from our car to our room each time we had to go somewhere. The pool and slide were great, …
Hotel is nice, but careful for rooms near stairwell, the doors so shut and keep people awake. No dresser in regular room, but little storage cubby holds enough stuff for 4-5 days. Would definitely stay there again. Also, turn fan on heater/cooler to low. High will wake you up!
Christmas buffet was ok. Good service but a disappointing selection of food. Oysters on the half shell topped it for us. Gave a 2 star since we came from Ontario and had experienced the Four Points Sheridan buffet which was about 20 dollars cheaper per person than here and had a much more impressive buffet. This buffet lacked soups, fresh fruit of any kind, pickles, sad display of cheeses, white meat turkey very dry as well were the chicken breasts, beef lacked flavor and the seafood display was not labeled so you had no idea what type of fish there was and if it was pickled or smoked or anything. We will not be back again next year.
My stay at the Delta on Oct 29 was great. The check-in staff was very helpful and offered to sign me up for their rewards program. They also made sure that I had a convenient parking pass to use during my stay.
Pros: Excellent location, welcoming and friendly staff, amazing pool. The room was small and the bathroom was tiny, but that's ok for us. …
My recent stay at the Delta Hotels Beausejour in Moncton, New Brunswick was for business but I highly recommend this hotel for stays of both a personal or business nature. The water amenities are perfect for families, the Spa is pure …
Amazing staff and gorgeous rooms. Isabel went above and beyond for us.
For such a nice, modern hotel I was surprised at how accomodating it was for children. We were put on a floor with other children so noise wasn't an issue, the kids were allowed to have fun and not worry about being quiet, the pool was …
5 stars! Stayed on the 9th floor. Hotel staff was great and the room was clean. The bathroom felt small but there’s not to much you can do to help that. Looking forward to coming back again.
Enjoying a great business training seminar. Very nice hotel to hold this event. Food offered was very nice. One issue that drops my review to 4 stars is the fact that we are dealing with some very low temperatures in the meeting rooms. The HVAC system is apparently malfunctioning and isn’t keeping up with the cold temperatures outside.
My stay at the delta hotel was nice. Everything was clean for the most part and room service was responsive. I would've given it a 4 star is the washroom was a bit cleaner. The place is nice but if you stay for a while, it is not as nice as you would initially think.
Understanding times are very busy for everyone. But, the attitude of the front desk person was terrible. The first person I dealt with to book our room was pleasant and personable, the second person, would never want to deal with them again.
You will feel welcome unlike other hotels. They even gave the kids loot bags and cotton candy. Breakfast to go was great. They let the kids be kids and the parents had a chance to relax. Walking distance to restaurants.
I always stay at Marriott brand hotels, and at the Delta Beausejour every time I'm in Moncton. This stay was disappointing. I requested a crib be in the room for my 13 month old. We checked in at 8:00pm, which I believe is ample time to …
If you like loud noises all though the night. This is the place for you!
Perfectly positioned for shops and restaurants... tv was not a great reception but that may have just been our room, we only needed it to keep an eye on the storms anyway. Everything else was great. If you want nearby great food... try the pump house.. we loved it.. Watch the daily river bore wave while you are here it's only a 5 minute walk too! Only 3/4 of an hour drive from Hopewell rocks.
Amazing for our first stay at Delta Moncton!!! Very proud of the clean environment the pool the house keeping… nothing else to say execpt the food at the restaurant little bit pricy and not big portions… but over all a very good stay for sure will book back again!!!
Great staff! Very accommodating and went above and beyond for our stay
The Delta Beausejour would be a way to enhance any visit to Moncton, NB. The staff provided excellent service. The physical spaces are very clean and pleasant. You can enjoy an excellent meal at the Windjammer resturant. Everything about my stay was a very pleasant experience!
Was looking forward to staying in this hotel because it boasts many amenities, but when we arrived we felt that it was all hype. Got the upgraded room, but was not impressed. Room was the same size as a regular guest room and no bathtub. Bathroom was tiny and only had one set of towels
Picked this hotel due to its location. Showed up at 4 for check-in. Had a few small issues with check-in and the room, we spoke to the staff at the front desk and they quickly rectified the situation and totally made it right. 100% would recommend and will stay here again.
The place was very clean, manager was a very nice guy but employees were very rude and didn’t seem like they wanted to be at work. They spoke to me and my family very Rudely and made my stay very unwelcoming
Overall an enjoyable stay. Simple and low costs luxuries (bath robe, wine glasses, wider selection of toiletries) would have improved my stay. …
Overall great experience! first time sleeping at this hotel and we all loved it. I have been using the spa for years, and it's really great!! Pool was excellent, kids had a blast! …
Lovely hotel with great service and comfortable clean rooms. Parking was the only difficulty, hard to find a close space on weekdays and impossible on weekends. Kids loved the pool but were a little disappointed they had to be 16 to use the …
After calling ahead to book a room with a king bed, we arrived to find a missing reservation. We got two queen beds instead. This is not the fault of the hotel, but the booking hotline. The pool was closed, but an alternate location provided at another hotel. Staff were friendly. Business center is great. Conveniently located in the downtown, close to restaurants and coffee shops.
Just stayed here two nights and was a very mixed experience. The hotel location is very convenient downtown with beautiful views of the river. The parking is also ample. It was a $15 flat rate although they never checked our pass. We checked in and took the *long* walk to our room (the hotel is very spread out and it can be quite a hike to get from the elevator to your room). Our keys didn’t work. No biggie but it was a waste of 20 minutes after a long tiring journey. The room was impeccable and clean, however the TV didn’t work. We called room service but by the time they came I had already fixed it (some Ethernet cables were mysteriously unplugged). The beds were very comfortable and clean.
Hotel was very clean and well maintained but only got my included breakfast because I asked and was also almost charged for parking which was also included in my booking.
We were recommended by friends to stay with Delta Marriott. Well what a mistake. Completely ruined our anniversary and Valentine's trip. Was double billed with front desk not believing or assisting in refunding. Was said to us we must have …
Friendly staff, nice room (comfy beds and pillows-very important!), clean and well maintained. Excellent value. And great location! Found a great little coffee shop, Cafe C'est La Vie, down the street that we …
Dear survey reviewer, I would like to start with how great the customer service is at the Delta Beau. …
Great venue for events. Staff very accommodating. Highly recommend.
Our family had a great time. The pool, though crowded, was well maintained and the kids had a great time. We tried out the breakfast in the restaurant on-site and were impressed. The place was crazy busy but the staff managed well and everything ran smoothly.
This hotel is being renovated and is not a good visual on some floors, trouble is the renovations are not communicated to the customer when booking or checking in. Try and avoid weekends during hockey season or ask specifically if teams are …
I was happy with my stay. The place was clean and the staff was friendly and helpful. There were good options for dinning within walking distance. The decor and amneties are updated. Satisfied with the overall experience.
We had the best time. The staff were so kind and friendly ! Our room and the entirety of the hotel were very clean. We can't wait to come back next summer ! Our kids love this hotel.
We had a nice stay at the Delta. It was nice to have the option to soak in the hot tub, and we saw families with young kids having fun in the pool and on the water slide. Facilities were clean, as was the room. The only small issue was the …
My husband and I stayed at the Delta Beausejour for our first anniversary. Although we had a few mishaps, the front desk did everything they could to make our trip enjoyable. We look forward to continuing using Marriott properties in the future.
The Delta is well run and the staff including the general manager are outstanding in their desire to make our stay a pleasant one
Would recommend the Delta Beausejour to other teams as well as anyone looking at traveling. We found it great value and very convenient location. They were very accommodating with the numerous sports teams staying. Very convenient to go …
My husband & I travel frequently & would not consider staying at any other hotel when visiting Moncton. The Delta Beausejour provides an atmosphere which is friendly & comfortable. The staff is courteous, helpful & professional. The …
Absolutely loved our stay here!!My wife and I stayed here on our honeymoon and we were treated above, and beyond our expectations. When we first arrived there was an issue with our first room.They immediately moved us to another room.When the porter came back with our new door keys, they offered to move us up to the penthouse for free. When we got up to the penthouse Delta's staff helped us get all settled in and also showed us the suite in detail. We were also treated to having one of the staff bring us up sparkling water and strawberries dipped in chocolate later on that evening. What a treat it was for both of us, and we'll definitely be back.
Excellent team providing consistent 10/10 service in a very well maintained property—great food and quiet comfortable sleeping accommodations.
Great price for all you get. Clean rooms. Comfortable beds, nice sheets, good lighting, Quiet hotel even though we know ringette girls were there. Good breakfast. Good location. Hotel offers something for all ages.
We were staying for our anniversary. The hotel upgraded us to club level at no extra charge, even though we were using points. The hotel was very busy when we arrived, but the process was smooth and efficient. Staff were very friendly and helpful. Room was modern, very clean and comfortable. Would definitely recommend this hotel.
Great place to stay in downtown Moncton. Our room was nice and clean and very modern. The bathroom is was a bit tight with the kids but manageable. The waterslide and pool are the best we have seen in Moncton. The staff were all very friendly and helpful. Has a nice restaurant but is also walking distance to a ton of other great spots. We will definitely stay here again.
As a small business owner, this is an exceptional property for conventions and seminars. We have stayed several times at this hotel and have had wonderful service, clean rooms and a very pleasant staff experience. Because of the central …
I stayed there for 2 nights when visiting with my parents. The rooms are very small. Only 2 chairs available for 3 people and impossible to move around the room if someone is sitting in the chairs. The A/C was loud. As far as the included breakfast go, I definitely do not recommend the oatmeal. It a cup of oatmeal with like 10 pumpkin seeds and 2 raspberries on top, that's it. It was really disapointing. On the plus side, the beds are comfortable and since it is located on Main st. you can get around easily. Basically, this place is okay if you simply want a place to sleep, but if you want or need to spend time in the room, look into other places instead.
Waterslide for kids
Beausejour is a well-situated and very good hotel in Moncton. The rooms are spacious and up-to-date and the thermostats work! The gym is better than average for a hotel. Get the breakfast included as it's pricey as a standalone cost if you only want a light breakfast. The staff are excellent.
The staff and services here are a gold mine! The staff makes you feel like a star. The windjammer restaurant has this older french gentlemen server who is the model of what a server should be - he makes you feel like royalty! The cleaning …
The hotel was nice and it was great to have free parking. Would have been nice if breakfast was included. There was water bottles in the room but wasn’t sure if we would be charged if we drank them as there was no sign.
Don't book here unless you are a Platinum Elite SPG rewards member. Disclaimer: I travel frequently for work and my standards are not that elevated, seeing as I travel to some remote places. That said, I am a Gold Elite SPG member and used to SOME benefits. 1) no free lobby coffee available to guests 2) in room coffee is terrible 3) on the second night of my week long stay the tv turned on blaring at 305am. My colleagues complained but were all reassured it was an anomaly and were looked at like they all had an extra head. It happened to at least 13 people... No one acknowledged it or offered anything to fix the situation. 4) On my last night the door next to the ice and refreshment room was constantly opening and closing, loudly, well past midnight, by people with no concept of quiet hours. I complained in the morning and was offered free coffee. Which I believe should be free anyways but...thanks, it was delicious. 5) The bath products are really good. Overall, being a Gold Elite SPG member, I am used to certain things by the Marriott chain and in the case of Delta Beausejour, they failed. Next time I won't hesitate to stay at the Marriott up the road, a short short distance away.
The Delta has always been our choice of hotel when in the Moncton area. We have been regulars here for the past 14 years and have never been disappointed. From the moment we pull in until the moment we leave we are treated with great …
Great time with the family (3 kids). Amazing front desk staff. Great management of pool area amidst Covid restrictions. Breakfast for family + parking for 21$ tax included is a steal of a deal!!!
Great stay, great staff. Only one issue in the restaurant (waited extremely long time for meals to arrive at one dinner), only other issue: business centre computers and printer not working on our last day. Other than that everything was …
Absolutely beautiful hotel with great amenities but their best selling point is by far the staff!!! SUCH a pleasure to deal with. SO helpful! I rented the room as a surprise for my husband and had to call ahead a few times, to request an …
We have stayed at this location in the past and enjoyed it. This visit however was not as enjoyable. We were quoted our usual rate and upon arrival were told they no longer offer this rate. When I explained they quoted us this rate we were …