Reviews of Dermapure Laval (Spa)

beez.

(Translated) Excellent service! (Original) Excellent service!

Michel Gagnon

(Translated) To visit Dermapure is a PURE pleasure! Thank you for your good care and the quality of your services. (Original) Visiter Dermapure est un PURE plaisir! Merci pour vos bons soins et la qualité de vos services.

Vivian Chen

Do not waste your money. Treatments do NOT work. They tell you results are in 6 months. That everyone sees some difference. NOT true. Extremely disappointed. Tried the Ulthera.... painful and NO RESULTS at all. Learn from my error, save your money!!!!

Daniela Tonel

I have visited three Dermapure locations (Montreal, Saint-Lambert and Laval) over the past years and have received several different treatments (laser hair removal, injections, microdermabrasion, oxygen infusion). I'm overall satisfied with their services and customer service except for the free consultation process that is useless. The doctors are professional and knowledgeable but they should advise the clients of the price of the upcoming injections (number of syringes and type of molecule) prior to performing them to prevent surprises. They also seem to lose my file and not have a clear description of my past treatments. Also, I was terribly frustrated when an amateur technician in St-Lambert burned me during laser hair removal trial because she made a mistake (went over skin that had dark marker which captured the laser). I only received mere excuses but my skin, 8 months later, is still scarred.

Marie Chantal Dion

(Translated) I was lucky to have Laurence as a technician during the treatment I received. She gave me great service. She is very professional and pleasant. She reassured me throughout the treatment, answered all my questions and made me comfortable. Thank you ! (Original) J'ai eu la chance d'avoir Laurence comme technicienne lors du traitement que j'ai reçu. Elle m'a donné un super service. Elle est très professionnelle et agréable. Elle m'a rassurée tout au long du traitement, répondait à toutes mes questions et elle m'a rendu confortable. Merci !

Francisca Acosta

(Translated) Hello, I want to say thank you to this professional team, competent and attentive. Thank you Dr. Aumont I fully trust him and the results speak for themselves (Original) Bonjour , je tiens a dire merci a cette équipe professionnel, compétente et a l écoute . Merci a docteur Aumont je lui fais entierement confiance et les résultats parle d eux même

Liliana Ganta

(Translated) Excellent service and warm welcome (Original) Excellent service et acceuil chalheureux

Kim Tremblay

(Translated) Very good service to recommend good advice. (Original) Très bon service à recommander bon conseil .

Sonia Langlais

(Translated) Very friendly and proffessional with a nice friendly touch. I highly recommend. (Original) Tres sympatique et proffessionel avec une belle touche amical. Je recommande fortement.

Vanessa Gohier

(Translated) A very professional team, Dr. Garreau explained to me very clearly and frankly the treatment to be done. I really appreciated his approach. I will definitely recommend (Original) Une équipe très professionnelle, le dre Garreau m’a expliqué bien clairement et franchement le traitement à faire. J’ai beaucoup apprécié son approche. Je recommanderai sans hésiter

Ella B

(Translated) I feel confident at Dermapure with the different interventions they offer and advised by Sonia who has always been able to listen to my needs. In addition, during my last visit, I was able to benefit from the services of a technician who was very professional. (Original) Je me sens en confiance chez Dermapure avec les différentes interventions qu'ils offrent et conseillée par Sonia qui a toujours su bien écouter mes besoins. De plus j'ai pu bénéficier lors de ma dernière visite des services d'une technicienne qui a été des plus professionnels.

Jessica Rochon

(Translated) Good service but too much pressure to buy products It's good to have post treatment advice but to feel obligated to have to buy expensive creams that gave me breakouts ... Very disappointing. A good clinic to keep these clients could at least offer post-treatment samples to see if it works with the client's skin. It will give the taste to go back and buy the products afterwards. (Original) Bon service mais trop de pression pour acheter des produits.C'est bien d'avoir des conseils post traitements mais de se sentir obligé à devoir acheter des crèmes chères qui m'ont donné des boutons... Très décevant.Une bonne clinique pour garder ces clients pourrai au moin offrir des échantillons post traiment pour voir si sa marche avec la peau de la cliente.Sa donnerai le gout de retourner et acheter les produits par la suite.

Marilyn Burri

Great staff! Super friendly and very professional

Miriam Ovilma

(Translated) Impeccable service with discretion. The staff explains the treatments well and does not exert pressure to sell care. (Original) Service impeccable avec discrétion. Le personnel explique bien les traitements et n'exerce pas de pression pour vendre des soins.

France Ouellette

(Translated) I was not satisfied with the result of my injections, I spoke to Dr. Gareau who told me that in his opinion it was correct. I asked her to correct but she told me that she could not do better. I went elsewhere, they melted the product because I had a surplus under my eyes which was puffy. The other place to redo the injections with another type of specific filler for the area under the eyes and the results are perfect as I want them. In addition, I often felt Dr. Gareau in a hurry and not listening to what I wanted rather than what she felt was the right choice for me. In addition, because of the Covid, they no longer do half syringes whereas elsewhere they do, so wasted agent when less than a syringe is needed. (Original) Je n'étais pas satisfaite du résultat de mes injections, j'en ai parlé à Dr. Gareau qui me disait qu'à son avis c'était correcte. Je lui ai demandé de corriger mais elle me disait qu'elle ne pouvait pas faire mieux. Je suis allé ailleurs, ils ont fait fondre le produit car j'avais un surplus sous les yeux qui faisait des poches. L'autre endroit à refait les injections avec un autre type d'agent de comblement spécifique pour la régions sous les yeux et le résultats est parfait comme je le veux. De plus je sentais souvent le Dr. Gareau pressé et pas à l'écoute de ce que moi je voulais plutôt que ce qu'elle jugeait être le bon choix pour moi. De plus à cause du Covid il ne font plus de demi seringue alors qu' ailleurs ils le font, donc gaspillage d'agent quand on a besoin de moins qu'une seringue.

myriam elnoufi

(Translated) At every visit to Dermapure I am extremely satisfied with the good care and kindness of the staff. I recommend the Dermapure Clinic for Beauty Care to everyone! (Original) À chaque visite chez Dermapure je suis extrêmement satisfaite des bons soins et de la gentillesse du personnel. Je recommande la clinique Dermapure pour les soins esthétiques à tous!

bochra binzartiya

????????????????

Amélie Forest

(Translated) Very professional. And very welcoming. I felt confident with all the experience. I recommend this clinic with all confidence. (Original) Très professionnel. Et tres acueillant. Je me suis senti en confiance avec toute l'expérience. Je lrecommande cette clinique avec toute confience.

Steph T

(Translated) First experience of injecting hyaluronic acid to correct my dark circles. Dr. Gareau and her assistant were very professional and knew how to reassure me and answer my questions. Immediate and natural result, no swelling. Satisfied customer ???? (Original) Première expérience d'injection d'acide hyaluronique pour corriger mes cernes. Dre Gareau et son assistante ont été très professionnelles et ont su me rassurer et répondre à mes questions. Résultat immédiat et naturel, aucune enflure. Cliente satisfaisante ????

Julie Gregoire

(Translated) Thank you Maisie Baruco for this beautiful meeting! Zen as a place! (Original) Merci Maisie Baruco pour cette belle rencontre! Zen comme endroit!

Natalia Roman

(Translated) Very welcoming staff. Calm atmosphere. Appointment very informative. (Original) Personnel très accueillant. Ambiance calmante. Rendez-vous très informatif.

Nawal Laloudj

(Translated) Good welcome and I embark on the Dermapure adventure !!! (Original) Bon acceuil et je j'embarque dans l'aventure Dermapure !!!

Dominique Lapointe

(Translated) Care and approach of the most personalized. Impeccable results. Professional team and the most courteous service. Recommendable in any good point! (Original) Soins et approche des plus personnalisés. Résultats impécables. Équipe professionnel et service des plus courtois. Recommandable en tout bon point !

Anna Turcotte

(Translated) Impeccable and courteous service (Original) Service impeccable et courtois

Lucia Mellul

The staff was very friendly. However, my experience with botox injections wasn’t the best. I ended up having an angry expression that needed to be corrected because the outer parts of my eyebrows were elevated but not the inner part.

Judith

(Translated) Super experience with the consultant Maisie Baruco, I came out with good advice for my skin and beautiful product. I am satisfied with my appointment and a nice welcome on arrival. I recommend it to everyone (Original) Super expérience avec la consultante Maisie Baruco, je suis ressorti avec de bon conseil pour ma peau et de beau produit. Je suis satisfaite de mon rendez vous et un belle accueil en arrivant. Je le recommande a tous

Gabrielle Leblanc

(Translated) Excellent customer service Professional and knowledgeable team (Original) Excellent service à la clientèle Équipe professionnelle et bien informée

danie.reyes31 reyes

(Translated) At the beginning I was septic, and it is difficult to convince me !! Let me tell you I am convinced now of this treatment. Really effective !!! The staff are superb and what about the Sonia representative, always in solution mode, excellent after-sales service !!! ???????? (Original) Au debut j etais septic, et c est difficiles de me convaincre!! Laisser moi vous dire je suis convaincu maintenant de se traitement . Vraiment efficace!!! Le personnel est superbe et que dire de la représentante Sonia, toujours en mode solution, excellent service après vente!!!????????

Mira AT

Unprofessional Worst place ever. Then they don’t answer phones after they take my money. I left numerous messages they don’t call back. Bad customer service on top of Nurse who injected me made my face crooked. What a mess I would avoid this place.

Marie Compres

Excellent service , very professional service . Very friendly .

C. C.

(Translated) The treatments I have received are excellent. By cons long waiting time before talking with someone on the phone is endless. We can no longer reach the clinic directly, it's in a call center now. Very bad choice (Original) Les traitements que j'ai reçus sont excellents. Par contre long temps d'attente avant de parler avec quelqu'un au télephone c'est interminable. Nous ne pouvons plus rejoindre la clinique directement, c'est dans un centre d'appel maintenant. Très mauvais choix

Julie Perreault

(Translated) I did not like my experience with dermapure laval ... injector doctor who is not listening to his patient, with a cold and haughty attitude .... I felt uncomfortable just for expressing what I wanted as a result of my injections ... I was disappointed with my visit and my results. I didn't get what I wanted as a result. first and last time. (Original) je n'ai pas aimé mon expérience avec dermapure laval... medecin injecteur qui n'est pas à l'écoute de son patient, avec une attitude froide et hautaine .... je me suis sentie mal à l'aise juste pour exprimer ce que je voulais comme résultat à mes injections ... j'étais déçue de ma visite et de mes résultats. je n'ai pas eu ce que je voulais comme résultat. première et dernière fois.

Dyane Ortuso

(Translated) Welcoming staff, who take the time to explain the care to be received and ensure our comfort. Thank you. (Original) Personnel accueillant, qui prend le temps de bien expliquer le soin à recevoir et s’assure de notre confort. Merci.

Linda Trozzo

I've been to this clinic multiple times for chemical peels to fade some acne scars, very impressed with the results. Highly recommend !!

Marie-josée Martel

(Translated) great service (Original) excellent service

Jose luis Rego

(Translated) After six weeks everything was gone, as much the botox as the filler injections. Too diluted products incorrectly applied (Original) Au bout de six semaine tout est disparus.Autant le botox que les injections de remplissage. Produits trop dilués mal appliqué

francoise richer

(Translated) Very good service, warm welcome! (Original) Très bon service, accueil chaleureuse!

Martine Decelles

(Translated) Very satisfied with the service! Beautiful team:) (Original) Très satisfaite du service! Belle équipe:)

Andreina Paolini

(Translated) I chose Dermapure because it is a matter of trust and I think Dr. Aumont is very realistic. (Original) J'ai choisi Dermapure car c' est une question de confiance et je trouve que Dre Aumont est très commettante réaliste.

Fatiha Benotmane

(Translated) First consultation very interesting, excellent reception and clear explanations. (Original) Première consultation très intéressante, excellent accueil et explications claires.

Frédérique Tardif

(Translated) I really liked the treatment made by Mrs. Roxane .... ❤️ (Original) J’ai beaucoup aimé le traitement fait de Mme Roxane ....❤️

Sabrina Paré

(Translated) I was very satisfied, referred to (Original) J’ai été très satisfaite, à référé

Sophie Lauzon

(Translated) Very professional service. The explanations for the treatments are clear and reassuring. (Original) Service très professionnel. Les explications des traitements sont clairs et rassurant.

Michele Cossette

(Translated) I really didn't appreciate the way they treat people. They give themselves a haughty air. Not respectful, they cancel people's meetings the same day as the meeting 2 or 3 hours before. So disrespectful. After 3 weeks of waiting, I could have made an appointment elsewhere. They don't give a damn .. (Original) Je n'ai vraiment pas apprécié la façon dont elles traitent les gens. Elles se donnent un air hautain. Non respectueuses elles annulent les rendez-vous des gens la journée même du rendez-vous 2 ou 3 heures avant. Tellement irrespectueux. Après 3 semaines d'attente, j'aurais pu prendre un rendez-vous ailleurs. Elles se foutent totalement..

Mélanie Rizk

(Translated) Always great service and more positive results. That's the solution to hide your imperfections! (Original) Toujours un excellent service et des résultats plus que positifs. Voilà la solution pour camoufler vos imperfections!

Genevieve Berger

(Translated) Excellent service. Professional and friendly employees who took the time to properly explain the care. Thank you! (Original) Excellent service. Employées professionnelles et chaleureuses qui ont pris le temps de bien expliquer les soins. Merci!

France Lapointe

(Translated) Nice experience, excellent staff very welcoming I am very happy with all the advice given ... thank you DERMAPURE (Original) Belle expérience, excellent staff très accueillant je suis très contente de tous les conseilles donnés... merci DERMAPURE

Gaetan Labrosse

the coolsculpting thing that they do is a complete ripoff????‍♀️ My husband and I wasted our money there and that hurt me soooo much it’s been more than 6 months since we did our stomach, arms and legs and we WE DO NOT see any difference at all please don’t even try that coolsculting thing it’s a scam a waste of time and money

Myriam

Very bad experience for me!!stuff is very tough and not friendly at all! They cancelled my appointment cuz I was 5 min late... I did Botox 2 months ago and now everything is gone I paid 450$...not recommended at all!!i will never come back to this clinic, I’ll send an email to the HR to explain the situation that they can know that the secretary of Laval clinic is very tough and let their clients leave cuz of 5 min late.

isabelle courtois

(Translated) Very good service, warm welcome, professional. It's been more than 5 times I go Dermapure and have always had excellent sercice! (Original) Très bon service, accueil chaleureux, professionnel. Ca fait plus de 5 fois je vais chez Dermapure et j'ai toujours eu un excellent sercice!

DAline Dabbous

I am so upset from the botox injections. 1 month later I noticed that the botox that I received didn’t work well. And when I rescheduled another appointment to have her opinion. She said that she needs to put again the same amount of botox and I should pay again. It’s not fair at all. I will never come back to this clinic.

hanan alinjri

(Translated) Very proffesionel !! (Original) Très proffesionel !!

Cathy Pepin

(Translated) cancellation of appointment by discrimination (Original) cancellation de rendez-vous par discrimination