Reviews of The Annex Spa (Spa)

Lisa Winn

Amazing staff, beautiful space and I always leave feeling like a million bucks!

Richard Bowlby

Friendly staff, good service

Karen Alexander

I have been going to The Annex for several years now, and one of the features i really like, other than the very qualified staff, is the on-line booking system. It is efficient, very easy and can be done at your leisure. In today's world I find these characteristics impressive.

Sarah

Lovely modern spa conveniently located downtown with highly skilled registered massage therapists and excellent music choices!

Amelia Davis

An AMAZING spa! Great customer service! Allie is wonderful massage therapist! Very clean

Sydney Webber

Great staff, amazing service

Katie A Shultz

My favourite little piece of heaven! Massages, facials, mani/pedi’s.. nothing but the best.

Andrea Zotelli

Friendly, courteous and very professional staff. High quality service.

Kristin Kelly

Best little spa in Kingston!

Alyssa MacGregor

Such a beautiful spot! Was my first time and I felt welcomed by Brittany who was great and super fun and professional. My shellac nails look wonderful!! Looking forward to my next visit :)

Simran D.G.

Good vibes, good music, good service. thats all

Laura Meggs

Love everything about this spa! The people, the services , the atmosphere! Tiffany Brick is hands down Kingston's best masseuse (especially if you're athletic and need deep tissue work) and Heidi can shape a mean brow! You can not go wrong with any service at the Annex!

The Swoletariat

Hands down the best team of therapists in town with something for everyone

Rachel Velasquez

The atmosphere is so calm and welcoming, everything you'd hope for in a spa. I had my first appointment (60 minute massage) with Tiffany. I have to say, she made it feel like we weren't even strangers! She made me feel comfortable so quickly and worked to address my concerns. I've had massages in the past with other RMT's who have actually aggravated my bursitis in my shoulder - not Tiffany. She did an amazing job and made me feel like a 1000 bucks. Will be rebooking!

A Cadman

Not bad, open late, but Cher Mere (spa, massage) and Live Well Centre (massage) are minutes away and MUCH better.

Cookie 1991

(Translated) Best Sugarin ever (Original) Best sugarin ever

Peggy Cruickshank

I have found it difficult to find an RMT who really can do a deep muscle massage. I’ve met a few but they left the city. I was lucky enough to be referred to Tiffany. She is amazing. I honestly don’t know how she can maintain the pressure for an hour. Very knowledgeable. Only wish I could go more often!

Julia Sydney

I've been to multiple massage locations in Kingston and this one is by far my favourite. It has such a peaceful atmosphere and the staff are very welcoming. Thank you Nik for the wonderful massage and helping to release all that exam stress!

Bellamy Lee

I have been getting my eyebrow waxes and tints from ANNEX for a long time now and have always been satisfied. The skilled staff listen to my requests and fulfill them each time. Great vibes and friendly staff. Also there is always tea in the waiting room which is a plus.

Sue Teepell

Excellent massage by Tiffany! With tight back muscles and being a newbie to massages, I was nervous but I had nothing to worry about,. Tiffany demonstrated her professionalism first class, very impressed. I will be going back!

Sean Pero

My wife and I were sent for a prearranged couples massage. Rachel and Rachel were excellent. Both of us said it was easily the best massage we had ever had. Highly recommended!

Kelly Johnson

My massage therapist Tiffany is amazing.... Can't say enough about how good she is in her field & love catching up with her every couple of weeks. I suffer from chronic back and neck pain - from past injuries, my desk job and I am a highly active 24 year old. She always helps me to get back at it!!! Can't wait to try the Glow Treatment in a couple weeks (my first skin care treatment at the Annex) !! Not to mention.... the place absolutely has the "chill, modern" vibe they are going for.

Heather Alton

This was my first time at The Annex and loved it! the decor is modern but inviting, its relaxing but not dead quiet, and the services were amazing! I was with Amanda for an eye treatment facial and a shellac manicure and I'm very happy with her polite, personal but professional way of business! I can't wait to come back soon!

Zoe Yanovsky

Top notch!! By far, the best place in Kingston. Amazing staff and services. Amanda gives the BEST pedicure.

diegorenda

What a wonderful experience! I visited for a massage after I experienced back pain for days and my therapist was Sarah. Not only she was friendly, professional and highly skilled, but she provided me with loads of post-treatment advice. I appreciated the flexibility in adapting the massage to my needs and had nothing but a relaxing and enjoyable time. I will definitely come back!

Zachery Wells

Had a great first session with Allie. She took the the time to get to know the issues I was experiencing with lower back pain and was very knowledgeable on how to proceed. I'm already booked for my next appointment.

Jacob Potts

Great services, friendly staff, great product lines. Fast service!

Liz Wing

Completely obsessed with this place. No matter who you see, or what you get done, amazing experience every time. Highly recommend!!

Janette Leroux

Love this place! The second I walk through the door I feel relaxed. Love the staff, love the products, love the services. Great spot.

Chris Fountain

Great RMT here and online booking is very convenient.

Barb Foster

Great music, staff and atmosphere!

Tara Whalen

Alex is a great massage therapist who has helped me tremendously. The spa is taking lots of great precautions during the pandemic and it felt very safe and clean.

Erika

Best massage place in town. The deluxe facial is also divine.

Makenzie Donaldson

Very accommodating for services and Diana was the absolute best. Very knowledgable!

Shawna Langille

The most beautiful relaxing space and the most amazing staff. Massage, facial and spa services are all the absolute best. Highly recommend to anyone lucky enough to be nearby.

All Ways Clean

5 stars, always!

Rebecca Jean

Great service, staff, and atmosphere!

Deanna Stevely

Went to the new east end location, so nice!! Friendly staff, clean and an all around wonderful experience! Can’t wait to go back!!!

Marcelle Boulanger

I had a pedicure with Amanda almost 2 weeks ago and the polish on my toes still looks fresh and shiny. I really enjoyed my pedicure; the spa is calm and well decorated. Thanks Amanda, I will come back for sure :)

Kelly Robinson

Every service is had is great, cute locations and professional staff. Love it!

Jenna Richmond

Lovely staff, professional relaxing environment, five stars all around!!!

Morgan Tomalty

Best massage of my life from Nik today, the spa is handling precautions and sanitation for Covid very well!

Anna Gofeld

Great chill spa without the boring spa music. Nice staff & ambiance. Only downside is they are quite booked up for massages, but I guess that means they're good & it's benefits year end :)

Anne Calverley

So disappointed with The Annex Spa! Our daughter arranged for her Bridal Party to have mani- and pedicures on the Friday before her wedding. The Matron of Honour had her shoes ruined with excessive lacquer, as the manicurist was upset that the girls had the gall to ask for a touch-up since both the MOH and bridesmaid’s nails were not well done at all. And, now, the lacquer has come off two of the bride’s nails and she hasn’t even left for her honeymoon yet!! The cost was shocking and, obviously, the service and quality is not there!

Joanna Castles

Beautiful downtown location, friendly and educated staff, awesome products, and ALWAYS clean (even pre-pandemic!). I love getting my nails done, facials, massages and my favourite skin products here. Highly recommend the Annex!

Tomás Baldassarre

A great place for all you spa needs! I go there for massages (all their masseuses are RMTs), and the wife as well but also for mani-pedis and other things...and we both keep going back! They are also very fairly priced. They came highly recommended before I tried them, and I can say they were worth every praise!

Laura Dyer

I get my eyebrows done here and I have sensitive skin. The aestheticians I've had do a great job shaping but also making sure I'm not stuck with all those red angry bumps I find I can get after waxing sensitive skin. The massages are really relaxing too

Taryn Clark

Both the esthestics and massage here are amazing! The girls are talented and welcoming and the ambience is very relaxing. Love coming here!

Scott Howells

Great massage by Deb

Peggy Shanks

Fantastic services, talented staff, beautiful, relaxing location and Butter London Nail Polish!

Michael Richards

Alex is one of the best in Kingston. Finally, I found my “go to” RMT ???? The space is calming and positive. I always feel relaxed and repaired every time I leave. Kudos to Tiffany and Emily ???????? You two have a great company (East End is amazing too) and you both know how to hire rockstar staff. I’ll always be coming to The Annex. And if anyone in Kingston is still searching for their right fit for RMT, try my recommendations: Alex, Emily, Tiffany, or Kathleen. There’s 4 names to start with, but you can’t got wrong when you go there. Thanks everyone! Mahalo!

Christine Conboy

Great atmosphere and lovely people

Ma. A W

Love the services and staff

Kelly McFarland

I lived in Kingston three years ago and the annex was one of my regular places to repair and relax. When we moved away I knew I would miss this space. Back to present, we are back in Kingston and within my first few days back you can bet I was in the annex. The staff was awesome, my RMT was insanely talented (low table-if you know you know) and I left feeling loose and limber, with just a touch soreness. The perfect massage! Plus I also have my Eminence supplier back too! Very safe covid protocols as well.

Erin York

I've been going to the Annex for the last 5 years and have always had great experiences. Tiffany is an amazing RMT. The annex is very clean and I greatly appreciate seeing the staff clean all of the tools throughout the process while I am getting a manicure or pedicure. They do a great job everytime.

paul snyder

First visit to a very professional licensed massage business. Reception is very pleasant and inviting. Massage therapist extremely attentive and professional.

Beth MacIntosh

Lovely people, great service, cool space. Love going to both locations for massage, pedicure, facial, or eyebrow wax - all very high quality. Also love the Eminence products. Excellent value, healthy and organic, and there's something for every skin type.

Courtney Evans

I visited Annex Spa in their east end location and had a fantastic experience! I received a pedicure and shellac manicure and then they fit me in for an eyebrow wax. All services were excellent, it was a calm and relaxing environment and the friendliest staff. They were upbeat, professional, and smiling! I will definitely be back to visit the new east end location again and try out some other services. Thanks ladies!!

Mike Marchand

One of Kingston’s best spots for a massage!

Kassandra Hebert

Tiffany is a miracle worker!

Em Harmsen

Great atmosphere, knowledgeable and friendly staff, amazing products... what more can you ask for (:

Sarah Spence

Fantastic service, private, comfortable & modern setting, including high quality products.

Rachel Mathies

I’ve been going to The Annex since they opened. Always a great experience.

Jason Brown

Excellent service. Wonderful staff. I’ve had nothing but top notch service over the years.

L S

Awesome

paigebiss

I went here for a sugaring service. It was the most painful sugaring I've had. They use the wax strips instead of the ball of sugaring paste, which may be why it was more painful for me. Complete silence while getting the sugaring done. Not the greatest experience!

Laura Laoun

The Annex is an absolute oasis in downtown Kingston. I've gone for a variety of services (massages, waxing, nails) and have only ever had positive experiences. From the receptionists to the service providers - The Annex team is professional, friendly, and skilled. The Annex experience is only further enhanced by its modern yet warm atmosphere. I highly recommend this Kingston gem!

Jess Gordon

I would just like to come on here and tell everyone how amazing my service was with Sarah T. She's a bundle of joy and an all around great person!! I just love her and I highly recommend her!

X M

Kayla is hands down the best esthetician i have ever been too! I won’t go to anyone else ever again!

Kate Dawdy

Best spa in town! Always receive the best service for a massage, facial and pedicure! Would highly recommend!

B

I have nothing but amazing things to say about the annex! Everyone who works there is awesome and my experience is always great. I love seeing kaila and Melissa for esthetic services, these girls are beyond talented, super particular and always do a incredible job!! You can’t go wrong who you book with for massage the rmt’s are all super knowledgeable and do a amazing job! Love this place!

Chelsea Loutsenko

Very relaxing and friendly atmosphere. Very professional service!

Sherrey Larmour

Great server and really relaxed atmosphere!

Stephanie Laurin

Love this place! Massage, waxing and nails are always perfect and the staff is all so friendly and wonderful. Love the location as there is usually parking in the lot and it's close to other downtown favourites to hit up after treatment. I've never had a disappointing experience at The Annex.

Allie B

Extremely well done esthetics and massage in a very stylish setting! The R.M.Ts are amazing no matter who you get!

Tricia Barrett

Today I went for my first personal care experience since well before Covid. I was nervous as I had no idea what to expect. The say the least, I was extremely impressed. From walking in the door, I spent minimal time in the waiting room with no other patrons as their appointments had been well spaced out. My esthetician was masked and went through an extremely thorough screening process before we began. She changed masks depending on the service (I had multiple services) and wore gloves that she put on when we started and discarded when we finished. As impressed as I was with the impressive safety protocols, I need to talk for a moment about what a fabulous job the esthetician, Melissa, did on my waxing. After 6 months of trying to mimic spa procedures at home, I cannot hold a candle to the job the Annex does. I feel like a new woman and I have the Annex to thank. I truly would not recommend another spa in Kingston ahead of the Annex.

Ali Sisson

I feel like I’ve died and gone to heaven every time I lay down in a facial room (Amanda is a goddess). Most relaxing experience ever and you get such amazing at home care advice. Suuuuper knowledgeable and likable staff. Also if you have benefits and aren’t using them you will hate yourself for that after a treatment with any one of the RMT’s, I’ve seen a variety of them and never ever been let down. A RARE GEM!!!!!!

Claire Shyu

The therapist was amazing and great atmosphere! If only the service staff were more friendly

Bianca Bruni

Love this beautiful, cozy place. The team are extremely professional and thorough. I always leave feeling (and looking) incredible.

Madelen Fellows

Lovely space.

H

I have visited the annex three times. My two experiences getting a massage have been very good. The RMTs were very thorough. However, I got a shellac manicure recently & it has left a really bad taste in my mouth as it began chipping less than 24 hours afterwards. Less than a week later and my nails look worse than when I got there. For such an expensive manicure (compared to most shellac manicures), I really expected to be impressed rather than disappointed and frustrated.

Teresa R

A colleague recommended this place for RMTs since I am new to the area. I was booked with Tyler and was highly impressed. I usually ramble during my massage, but I was so relaxed I barely said a thing! The tension and knots were gone and I feel great. I will definitely be returning. Side note: I love the adjustable table that relieves the pressure on the back while supine! Thank you!

Juliana Bahiense Martins

The place smells amazing and friendly, professional staff

Nikk Ozer

Beautiful spaces, the cleanest in town right down to the finest details and each of the staff are so friendly and warm while respecting your personal space requirements. Best massage therapists in Kingston! Decadent Eminence products and last but not least, quick scheduling without long waits

Erin Moore

I’ve always loved the princess street location, but the new one on Hwy 15 is just as lovely. I had an awesome facial. Love the products they use! ????

Karen Too

I had an amazing massage from Tiffany and plan to come back again. Also a great location!

J. Christine Rose

Tried The Annex for the first time today. My new spot for everything spa related! Really impressed!

Katherine Sauer

Not thrilled with policies not communicated effectively online nor at time of booking- had specifically careless and unempathetic help over the phone.

Cathy Birkas

Heidi does my eyebrows and has saved them! I've had manicures, pedicures, facials and massages from the amazing staff and have never had a bad experience. Excellent service!

Amelia Kerrigan

The Mom package is such an awesome treat. The Glow treatment (facial/body scrub) is wonderfully relaxing and you end up SO soft and glowy - it definitely lives up to its name!

davidhan14

simply amazing

Sam Nouri88

Had a 60min session with Alex...fantastic. She listens well to what you want/need, and has the strength and muscular conditioning to totally follow through. I generally request VERY hard deep tissue massages that are VERY painful, and I can always tell when the therapist really is in tune with what they are doing since some areas can tolerate more pressure (and thus pain) than others. Re-booked for another 90min appointment for two weeks after. Thanks Alex!

Jessica Bearss

Thank you so much to Sarah for the amazing massage! The Annex is such a peaceful place and Sarah is especially talented. I feel the relaxing effects from her massages for days afterwards. Thanks to the Annex and Sarah for making everyone feel safe, relaxed and looked after.

Sara Stephenson

I just had THE BEST massage EVER. First, when you book an appointment over the phone the receptionist is very nice. Then when you come into the Annex, the environment is clean, seriene and luxurious (in a practical way). Then, personally, my 60 minute massage was so effective and targeted! I feel amazing. A little head and jaw massage at the end too was the icing on the cake. Definitely recommending to all my friends and family.

Ashley Brick

This spa has such a cool vibe! The staff are professional, the products are amazing... the music isn’t lame. Definitely recommend making this place your go to for all things relaxing ♥️

Shaynna Mansfield

Beautiful place with wonderful staff

Erin Truesdell

Beautiful hidden-gem of a spa right downtown. Upscale, modern atmosphere; friendly staff and amazing service. I regularly see Alli for massage and highly recommend her. She is knowledgeable and excellent and what she does.

Sami Hughes

I had Heidi for an eyebrow and one arm wax. She was wonderful. Very sweet and didn't look at me like I had 6 heads when I requested a single arm wax (had surgery and the hair grew in weird and patchy) the whole place is gorgeous and so inviting. The smells are also amazing. I wanted one of everything in there. Looking forward to going back :)

Heather Oliver

My second time seeing Amanda for a pedicure, and it was great! She does such a great job and is always so friendly. Will definitely be going back.

doubtfuldreamer

Eyebrow waxing is below average but the space is beautiful. I may return for a different service.

Isaac Salaam

Very nice place, easy to find parking and great staff.

Maddie Nelson

Lovely Spa, great location, good music! A great environment for a massage

Chelsea Cusack

I went on Sunday for the first time for two services and loved my experience. The Annex is a stunning spa - very minimalist and peaceful. My aesthetician was Brittany and she was amazing. Warm, engaging, and highly skilled at her job. I am already looking forward to my next visit at the Annex and will definitely book with Brittany again. Highly recommend!

Ben Naugler

Best massage therapists in Kingston. Cool staff, always professional and helpful.

Greg MacDonald

Excellent massage. See RMT Ali, the best in Kingston hands down.

Jodie Waisberg

Excellent manicure! Lovely atmosphere! Very good staff!

Sarah Witiuk

Very relaxing birthday massage and friendly staff for my mani-pedi. Clean, professional, and very unique. Love that the owner is a Queen's Grad!

Angela Laughlin

Love the Annex! It’s my favourite place to go for all my esthetic and massage needs. Tiffany has magical massage hands and Amanda is by far the best esthetician I have ever had!

Alice Gouchtchina

Really great place and very professional! Been going there for a year and always had a positive experience. Highly recommend to everyone!

MC L

Got a massage with Sam D. It was amazing. Probably the best massage I’ve had and I wish I would have book it for 90mins instead of 60. I also got the body polish which made me feel so smooth and relaxed. Great service and everything was started and finished on time. I’ll definitely go back when I’m in the Kingston area.