Reviews of Visage Cosmetic Clinic (Spa)

Lubna Balbisy

I've had a very noticable deep red spot on my face since I was a young teenager that was a result from a broken capillary, I've been having monthly laser treatment on it to remove it, which has been going very well, and every time I've come to Visage has been a pleasure, the staff are so kind and welcoming, the facilities are beautiful and clean, the dermatologist has come to check in and see the progress, everyone is so knowledgeable and have such warm personalities! I highly recommend Visage!

Larissa Chapman

Doctor and staff are great. Take a real interest in your service. Honest....provide exceptional customer service!

Sasa Min

Visage is a fantastic place to get an in-depth understanding of where your skin is at, and how you can do different thing to improve it!

Ashley Allen

***BE CAREFUL when you book a skin consultation!!*** I booked a skin consultation from the website. Consultation was very interesting and informative, but I was charged $50 (plus tax) at the end of the consultation. I was shocked. On their website, it did not say anywhere that the fee is $50.00! When I asked Farzana, the owner, she said, "Yes, it says on the website.", so I paid. I was not convinced, so I checked the website again. The fee was not indicated anywhere. It will be a credit towards any service if I decide to book a treatment, but I would appreciate if this type of charges are clearly indicated on the website, and in the booking confirmation email. On the booking confirmation email, it says if the apt was cancelled within 24hrs, they will charge $50.00....I just don't feel right to be charged for $50.00, when the actual apt was cancelled, they penalize you with $50.00!!??

LauraLee Bater

Dr Esmail is an amazing surgeon, I'm very pleased and happy with the outcome of my rhinoplasty. My whole experience has been very positive. Everyone at the clinic was very friendly and made me feel comfortable and at ease. Dr Esmail is also extremely knowledgeable and professional I'm glad I chose him for my surgery. Would highly recommend!

Vince Mancini

It is comfortable space. Shafroz is very professional and friendly. Highly recommend her to be your nurse.

Robyn Ross

Made an appointment for a Saturday online which they have availability for, then went in for my appointment to be greeted by no body. Saw a man sitting in the back who didn’t even acknowledge me while I waited for 20 minutes. After waiting 20 minutes I left and emailed them and got no response. Terrible customer service. I have been here before this and they were fine but this made me not want to come back. Not impressed.

M P

Not only is the clinic itself absolutely beautiful, the staff is so incredibly friendly and welcoming and I felt super comfortable. I was even late for my appointment but the staff was really accommodating and made sure I had enough time to complete my skin analysis/consultation. I had my skin consultation with Shafroz Velji today and she was so amazing. She was totally honest with me and helped recommend the skin care products that I should be using for my skin type, what to use to fix the skin issues I currently have in the most affordable way possible (she was extremely accommodating with figuring out payment plans for an expensive item that was recommended so that I don’t have to spend weeks saving up to afford it!) and also gave me Insight into what skin care products are currently in my routine that I shouldn’t be using. She shed light onto some things that are affecting my skin that I never really considered might be causing some skin problems for me which I’m looking forward to trying out to see if It makes a difference! I even got some free la Roche posay products to try out and replace some of my current products that are not Good for my skin. Overall I would definitely recommend anyone to go to visage for the skin consultation. I got some really helpful advice tailored Specifically to my skin and routine that I wouldn’t be able to find online through just research or any of those horribly inaccurate skin analysis apps and I definitely think that I’ll start seeing improvement on my skin in the near future!

Matthew G

For the longest time, I struggled with thinning hair. I had a bald spot right on my crown and covered it as much as can with hair fibres. There were numerous times where I just could not go without putting it on. After further consideration, I decided to go forth with the hair transplant procedure. From the consultation to the day of the hair transplant, the entire process was very smooth. The staff there were knowledgeable and would answer any questions you may have, including the treatment that would best suite your the state of your hair. It was sure quite an experience, but one I will never forget! Thank you to the staff at Visage, Kristina and her team!

Deeyana Valentina

From the moment I walked into Visage I felt very comfortable and at ease. They made everything so easy and simple and gave great advise on what product I should use, and how much. I would highly recommend this place to all my family and friends. To anyone who is interested but unsure. They have full knowledge on all products and look out for your best interest.

Emily Wood

Was super nervous to get my lips done, Shafroz totally put me at ease and made me feel so comfortable. In love with the results, can't wait to go back and see her again!! Im so glad I decided to go to this clinic, everyone is so welcoming and kind.

J W

Shafroz is the nicest person ever! She’ll stop at nothing to make sure you get the results you absolutely love! I got lip filler and once this wears off I’m definitely coming back! I love how my lips look! Thank you Shafroz and everyone else at visage for providing such a nice, and may I also mention gorgeous atmosphere!

Chynae Janique

Terrible customer service, had to contact multiple times to get a reply back. You're only importance to them if you are paying for your service. When I had follow up after my procedure, it took 2 mins for them to say you're good even when I expressed concerns. Went somewhere else to get my other services done.

littlehotpierogi

I recently visited Visage for some Botox and under eye filler. The clinic was beautiful, the staff were so friendly and helpful and made me feel very comfortable. Dr Esmail is very knowledgeable on the products and did an AMAZING job on my under eyes. I’ve had filler under my eyes from other doctors in the past but he is by far the best! I’m so happy with the results, they look great and I no longer look over tired! I highly recommend Visage and Dr Esmail who is a miracle worker! Winnipeg is lucky to have such a talented doctor! Thank you Visage!! :)

Shannon Berikoff

My first appointment with Shafroz at the clinic and I was immediately impressed with her knowledge and honesty. She is very good at what she does and will definitely be going back to see her!

Michelle Bercier

My first time to the clinic was amazing. My experience with Dr. Esmail and his office was exceptional. The office staff are very friendly and helpful. (Dav & Angela) Dr. Esmail‘s bedside manner is quite calming and gentle. Dr. Esmail goes above and beyond to provide you with support and care. I would definitely refer him to anyone Looking for the best! I ALREADY HAVE! I Sooooo will be back!" Regards,Lana

Manpreet Kaur

Injector Gadget has awesome bedside manner. Extremely knowledgeable and gentle while administering injections.

Estatta Lu

September ,2017 I had a Rhinoplasty done by Dr.Esmail. Dr. Esmail did a great amazing job on my nose. Not only has the surgery given me more confidence in my appearance it has also given me the ability to able to breath so much better. Dr. Esmail is very professional and makes visits very comfortable and cared about the outcome my surgery. I strongly recommend Dr. Esmail for anyone out there that is looking for any facial plastic surgery or facial procedures . I am so happy and great-ful that I got referred to Dr. Esmail to have my nose made better for breathing and making the appearance of my look so much better. I also found it very comforting that his assistant Kassie is a very polite young lady any time I have had to call for an appointment, if I have had to leave a message due to her being busy she responds the same day or the day following. I believe that Winnipeg and all of Manitoba's individuals who are or maybe seeking in the future to get any type of facial surgery or any other facial procedures are very fortunate to have such a fine young knowledgable doctor as Dr. Esmail to have him just a referral or phone call away. Happy day to any one that reads my review that I am sharing with the amazing experience and opportunity that Dr. Esmail has given me to help build me build confidence with my outer beauty. Happy happy day...

Sara Titze

I see Jaimie at the clinic and I'm always pleased with her work and professionalism. I highly recommend seeing Jaimie for looking and feeling your best!!

Janice Cournoyer

Scalp Enhancement Winnipeg I recently had a density treatment done with Stephanie as my hair has started to thin. I am very happy with the way it turned out. Even though it is just ink I feel like my hair looks thicker which is exactly what I wanted. Thank you Stephanie!!

Justin M

Dr Esmail and the clinic staff exceeded my expectations. Everyone is always professional and friendly. When I went in for surgery, the procedure was done with precision and care. I didn't have any pain and swelling was minimal. I am very pleased with the results and highly recommend Dr Esmail and his team.

Inoa Van Dreser

First and foremost, Dr Esmail is absolutely amazing! He has a very kind and professional demeanour, and is very detail-focused which made me super comfortable about choosing him to do my rhinoplasty. So far I am 5 days post-op, with minimal pain and no bruising! I feel so grateful to have come across such a fantastic surgeon. From the moment I walked in to my consultation to leaving my surgery, the whole team at Visage has been nothing short of spectacular!! I highly recommend Visage and especially Dr. Esmail, to anyone looking to have amazing work done!

portia ella

Warm, friendly and clean environment. Pleasant and knowledgeable staff!

Sadye Cage

Shafroz is amazing, very friendly and professional. Would highly recommend her! Clinic is very clean and professional environment

Cindy Huynh

Very friendly staff. Always well taken care of, and explanations given. Family company, which is great as your treatment is followed by everyone.

Junko Bailey

probably the best staff ever - super accommodating and always available if i have any questions or concerns (shoutout to angela and dav). dr. esmail is a nose god and my nose came out even better than i could have ever imagined!!! such an amazing confidence boost from the best team ever, 11/10 would recommend.

Danique D

I had a large cyst on my face near my ear. At the initial consultation they said it'd be a minor procedure, just a small incision and quick extraction. So I figured why not. On the day of the procedure, I met Dr. Esmail. He took a quick look and confirmed it'd be very minor, just a small incision, extraction and small set of stitches. I asked if I'd be able to play sports that evening, and he told me yes. I was led toward the operating room, where I met the two assistants who were very nice. But suddenly as I was laying down and we were about to start the procedure, I was told the two assistants would be the ones doing the procedure, not Dr. Esmail. They said they'd call him if there was any problem. I was surprised, but I had been told it'd be very minor/easy procedure, so I wasn't too worried. Well a minor procedure turned into a fishing expedition, with a lot of cutting, digging and much more pain than expected. They explained the cyst didn't come out in one piece and getting the cyst capsule out was a lot more difficult than they thought it'd be. Dr. Esmail checked in and I was hoping he'd take the reigns, but I recall him saying "just take that out and it should be good". To make matters worse it sounded like they weren't entirely confident they got all of it and the cyst may return. At the end I looked in the mirror and saw a long set of stitches, at least 1 inch. If I had known there was a risk it'd turn into a procedure like that, I wouldn't have done it. Especially knowing the cyst may still return. Now I'll likely have a longer scar than expected and the thought of what's the point if it comes back? After that bad experience, my questions are: Before the operation why didn't they examine the cyst more and ask about the history of the cyst and explain there may be complications getting it out? Why didn't Dr. Esmail perform the operation himself or at least be in the room for more than just a quick check? Overall a terrible experience. I'm giving 2 stars because everyone was nice and I'm sure the assistants did the best they could. The procedure was covered by MB health which was good. But I wouldn't recommend Visage to anyone.

Anonymous

Shafroz was knowledgeable, professional and personable. Goodbye wrinkles!

Bobby Mitra

I fell in love with Shafroz from seeing her Botox and filler results on Instagram (injector.gadget) so booked my first appointment with her about a year ago. I am so thrilled with her work because her goal is natural and fresh and now she’s stuck with me! Alberta’s loss is Manitoba’s gain. The clinic is very professionally run, clean and welcoming. I gave five stars based on customer service, great application of technology, cleanliness and expertise. I tell everyone to go there. Thank you Visage!

Gavi Hall

Wonderful clinic. The staff is very welcoming and so kind! Wonder wonderful ladies :) Kristina helped me today and asked exactly what I wanted, any questions I had she answered. She is incredibly knowedable but also just so nice. I have nothing negative to say about this clinic or it’s staff. Thanks girls! I will be back, I have found my new happy place:) Sending all my girls your way Kristina! Muah !

Jimmy Chau

Excellence in everything! Staff is great starting from the reception all the way to Dr Ali.Very pleased with the sessions for hair transplant.Highly recommend????

ali esmail

Definitely a very professional and friendly environment! Shafroz was so helpful during my first visit and made it a great, stress-free experience. I will definitely be back :)

C S

Dr. Esmail and the rest of the Visage team went above and beyond regarding customer care. The team was great in working with me to ensure complete satisfaction and comfort. The team was very quick to respond when I had any questions, both pre and post procedure- I am so glad that I chose Visage!

Julio Elpidio Soto

I have been to the clinic thrice and the experience has been excellent each time. Shafroz knows exactly what she is doing and prescribes recommendations that are bespoke to each individual and their face type. Highly recommend their services!

Megan Gauthier

Dr Esmail was really nice and patient, answered all my questions and concern. Nurses are friendly, room is clean. My next appt made!

Sofia Luna

I’ve struggled with thinning hair for the last 6-8 years, covering it up with hair fibres which literally controlled my life. I couldn’t go to the beach without wearing a hat or play sports without worrying about fibres running down my face from sweating. I’ve finally come to terms with it, so I decided to shave my hair and do scalp micropigmentation. Although I’m still getting used to it, it has literally changed my life. Thank you to Kristina and the staff at Visage.

Linda Bakker

Professional, on time and very friendly!

Wendy X

I WISH I DID MY FUE HAIR TRANSPLANT SOONER!! Visage is top notch when it comes to Quality Care and Service. Kristina and her amazing Team did an Fantastic job on my FUE hair Transplant. I was Very nervous at first but they make you feel extremely comfortable and confident going through with the procedure. The procedure itself was a breeze and actually felt like a day at the spa. Recovery was Easy and after a week I was back to my regular life. I had no idea we had a fantastic place like this in Winnipeg or I'd defiantly would have had it done it sooner. Don't wait and suffer with the anxiety of hair loss like I did. Go see your options at Visage they have so many different services to offer. I will 100% recommend them to all of my friends and family!

Vanessa Smith

Shafroz is the best in the city! Knowledgeable staff and beautiful clinic.

Vicky Michaluk

Thanks for the reason to never visit ur place again. Wasted my time for two times

GARY ZAROSKI

As a parent, I couldn't be more pleased with the gentle & professional care my daughter received from Dr.'s Ali & Amir Esmail. Absolutely impressive!

Melissa Cahill

Dr. Esmail is shady and I would not recommend anyone letting him touch their face.

Alvina Doerksen

For Plastic Surgery and Nose jobs DR. Ali Esmail is clearly in a league of his own. He restored my self image and more importantly my self esteem. I am so pleased, I cried when I saw the results (1 week post opp). DR. Esmail took the risk of completely reconstructing my nose, which was left severely deformed after 3 nose surgeries by a local butcher. There is absolutely no surgeon/specialist who is more qualified, precise or capable than Dr. Esmail. My nose was previously destroyed, so mangled it lacked any sign of recognizeable nose parts internally. His honest and confident approach put me at ease from start to finish. Dr. Esmail evidently cares for his patients and their results long term. I will forever sing his praises. I am convinced DR. Esmail is an angel who was sent down from heaven, as my experience with him is nothing short of a miracle. My family and I are forever grateful. I hope all of Canada realizes how lucky we are to have a specialist among us this talented, results driven, professional and so sincerely dedicated to perfecting his craft.

Afton Bell

Terrible customer service. Their reply email for my consultation went to my spam folder which they should get fixed ASAP. I sent a reply as soon as I seen it and haven’t heard back for almost a month now. Was tryna support local Winnipeg businesses specially during a panorama, but they obviously don’t want mine. (Plus the botches ahh don’t get me started) I’ll be flying out next year to get it done.

Robyn Wall

Shafroz is amazing. Highly recommend visage.

Ramona Flowers

I had a personal skin consultation and the doctor and all staff were very professional. Willing to answer my questions , and take the time needed to make me feel comfortable and informed. When I asked about another minor procedure I wanted done, they did it immediately, and I didn't have to make another appointment. The office setting was beautiful and relaxing. I will definitely be going back there again.

Lucy Cabral

Amazing first experience! I saw Kristen and she was so kind, informative and made the appointment personable and intimate in the quick time we were together. I am extremely happy with the results of my treatment, the clinic is gorgeous and I will be back! Would recommend Kristen and Visage 100%!

Rachel Henley

I went to Visage for SMP treatment. I was nervous going in for the initial consultation but the staff and overall atmosphere at the clinic quickly made me feel comfortable. All aspects of the treatment far exceeded my expectations and the final result literally helped change my life! I highly recommend Kristina who was extremely friendly and skilled.

Amanda S

Really loved the honest opinion down to earth opinion when I seeked a rhinoplasty consult from Dr. Esmail. I had about 300 questions and their office manager, Angela, was more than happy to answer them all while not seeming annoyed (it’s happened at another clinic I went to in the past). He’s not the doctor that will tell you he can give you a celebrity’s nose (that’s a quack), but what’s able to actually he done. I’m now 3 weeks post op from my rhinoplasty and though I still have lots of swelling (takes up to a year to fully go down), already so pleased with my results. Huge difference to me but still looks like my nose (will post pics further into my healing !) I like that I can text the clinic with any questions and get a reply pretty promptly during business hours! I like the ease of booking my follow up appointments and feel supported from the clinic and staff even after surgery. My rhinoplasty itself was pretty pain free and their entire staff is so sweet and kind, from the front staff to nurses; he has a really good team. I’d do it all again if I had to (and there’s always a chance of a revision with any rhinoplasty) so that itself is a good thing to feel after coming out of surgery. Would definitely recommend this clinic and Dr. Esmail thus far! Very pleased!????????????

Ashley Klus

I received a charcoal laser facial from Stephanie! It was a great experience all around. The facility is absolutely beautiful and all the staff are welcoming, professional and friendly. The facial was awesome and has no down time. I definitely will be coming back to experience more of what this gorgeous place has to offer and will recommend it to family and friends.

Tree Scarcella

What an amazing and pleasant team. I have nothing but positive things to say about Visage Clinic. Dr.Esmail is very kind and informative. He answered all of my questions and took the time to show me the expected outcome of the procedure I was inquiring about. He went over all of the options and discussed any concerns I had about the information I received from him. He did not make me feel rushed or silly for asking so many questions. Most of all he was honest with me about what type of results each approach would yield. That was important for me. I did not feel pressured about anything during my consult with him. His staff team was a pleasure to deal with, they greeted me with a smile and made me feel very comfortable in their clinic. This is a stark difference from other cosmetic clinics I have visited in the past. I can not leave out how beautiful the ambiance in the clinic is. Very posh and luxurious, just how it should be !

Suki S.

I initially came in for a consultation on injections for TMJ pain. I met with Kristina who went over any questions and concerns that I had. She eased my anxiety about the procedure so I decided to move forward with it. She was professional and courteous towards me and most importantly, very friendly. Not only did the injections ease my pain, I also have a slimmer look to my jawline. I couldn’t be happier with the experience and will be coming back in the near future!

Dean Beaulieu

I love going to Visage. The clinic is beautiful and the staff is wonderful. I see Shafroz and she is awesome. She knows her stuff and I always leave feeling heard and with exactly what I wanted! Definitely would recommend her to anyone looking for Botox/fillers

Natalia Dukic

Dr Esmail has literally changed my life! After multiple attempts by my original plastic surgeon to fix a botched nose job I was left with a large dent on the left side of my nose. My nose looked droopy on one side and pointy on the other and the tip of my nose pointed to the left. The doctor had tried using some of my own body fat to fill the dent but I was left with a totally misshapen nose because the fat settled above the dent. I had three consultations over the years and was told by all of the surgeons that my nose could not be fixed and that any further surgeries could in fact cause my nose to cave in. I was devastated! I started to wear my reading glasses all of the time to cover the dent and whenever I left the house, I would be sure to wear a hat so I could avoid eye contact. I went from being an outgoing happy person to not wanting to leave the house to even see my friends. Last year by chance I was talking to a nurse and explaining everything that I had gone through with my nose and she suggested that I go see Dr Ali Esmail at Visage. I didn’t think he would be able to help me but she was so certain and had seen first hand the results of what he could do that I called and booked a consult for the following week. My first impression of Visage was that it was definitely upscale. I found the staff to be very welcoming and friendly. I was greeted at the door and after filling out some paperwork I was taken to a small room for photos and then to meet Dr Esmail. He took a look at my nose and then brought up the photos that were just taken on his computer. Then he used a program to show me what he could do and the results that I would be able to achieve. He told me flat out that he couldn’t make it perfect but he could make it a lot better. My surgery was on a Saturday and at the clinic so it was very convenient. The atmosphere was very relaxed and the anesthesiologist and nurses were very friendly. The surgery performed was long and required a lot of skill since Dr Esmail had to basically reconstruct my nose using cadaver rib. After the surgery was done Dr Esmail met with me and my husband to go over what to expect and we were on our way home. He didn’t put any packing up my nose so I could breathe freely. All I had was a small cast that went across the bridge of my nose. I didn’t have any black eyes, major swelling, or even much discomfort or pain. In all honesty I didn’t have to take anything for pain at all. It was simply night and day from the previous surgeries that I had experienced. The after care was great. I had my regular follow up appointments and couldn’t be happier with the results. My nose is perfect! I love it! After everything that I had been though and previous consults with other plastic surgeons I would have never believed that my nose could be fixed. I am so grateful to him and his staff. After years of feeling insecure and hiding I am back to myself and I feel great!

Camryn A

I recently went for SMP treatment and also a hair transplant. I would like to thank Dr.Esmail and his nurses for their professionalism. From the receptionists, to nurses, involved in my procedure (specifically Miss Larkin). I would highly recommend.

edURRUTIA

dr. esmail is very kind and helpful ..

Carol Ann Burdett

Professional staff who kindly assist you and make you feel at ease immediately!! They review all protocols and make sure you understand the surgery and the after care Really put your mind to rest!!!! Dr Esmail is unbelievable - professional/listens/explains procedures/ doesn’t rush! Great experience and would ???? refer to others. Thank you

Randi Grant

Ive changed my review a few times but I now know I will have to leave it at a 1 star. I am a little disappointed because I came for my first ever botox treatment and one part of my face was left deformed from not being injected properly. I went back the following week to get a touch up to fix it and again it still didn't work. I noticed that Kristina injected way too high to where it actually needed to be fixed so instead of going back for a THIRD time I knew I had to go see a professional to get it fixed. I went to Dr Minuk and he was able to fix the problem and inject into the proper spot to make what he calls "the Spock" go away. I strongly recommend for future, if clients need to go back for a touch up to have the nurse injector supervised by the Doctor or by the senior nurse injector to make sure they are injecting in the proper areas. I got charged by Kristina when I had to go back for the 2nd time for her mistake and I unfortunately won't be back ever again. To end this on a more positive note, the clinic itself was beautiful, Kristina did have great bedside manner and the front staff were friendly and professional.

Carmen Vena

Dr.Esmail is so wonderful I recommend him to all of my family and friends. He knows exactly what I want and always does an amazing job and goes above and beyond!!

Adam K

My son-in-law went to the clinic for consultation and had to wait for about 1 hour to be seen. The evaluation was poor, the Dr. didn't even see his scalp to identify his type of alophecia for treatment recommendation. After the appointment they said to contact him and that will send him a prescription, which never happened; however, after 1 month he called to ask for results and they emailed him that need a transplant and included an amount. He knows that he needs a transplant. What kind of place is this which doesn't take care of their clients and good service? Can't provide a fair answer of what kind of problem you have and why the treatment they are recommending is the best fit to your needs. I WONT RECOMMEND THIS PLACE TO ANYONE.

Janie Kupskay

Wonderful experience every visit! Friendly, knowledgeable and attentive staff. Highly recommend!

Surbhi Matta

I’ve been seeing Kristina for over a year now and am always happy with the results! I wouldn’t go see anyone else! The whole team at Visage is always very nice and welcoming! I would definitely recommend Visage for all your cosmetic needs!

Angela Mandarano

Dr. Esmail is clearly the top nose doctor in Manitoba for a reason! Very professional and knowledgable. I just had my post-op 1 week follow-up and everything healed nicely, and the bonus was having no pain this whole time! No need for medication at all. Couldn’t be happier!

Dana K

Great clinic & Dr.Botkin is AMAZING - so attentive, professional & nice, thank you so much! Friendly girls at reception.

Sloan

I highly recommend this clinic and their specialists are very skilled and professional. I am very happy with my service.

Chantal Leclerc

Heard good things, however after repeatedly trying to call (no answer), emails not being returned, and an attempt on social media to make contact, nobody has ever got back to me. Unfortunate, given that they claim first impressions and customer service are a priority.

Micaela Mayhew

I’m very happy with the under eye filler procedure Shafroz gave me about 2 weeks ago. I’ve been for 2 under eye and 3 cheek fillers at a different cosmetic place, while the results were ok, they were not exactly great. Shafroz listened to my concerns and was extremely kind to me as I was truly afraid of the cannula procedure. I can say that I feel ???? comfortable with doing this procedure again. I’m 50 years old. I have very thin crepey skin underneath the eyes along with festoons, under eye hollowing and wrinkles. A superfecta of aging issues. Going forward I will do all my cosmetic procedures with Shafroz.

M E

Very friendly staff, Dr. Botkin very helpful and professional and a beautiful clinic

Shannon Furness

I saw Christine at Visage for my photo facial as well as Botox and loved her! I will personally be requesting her in the future. She answered every question and concern I had, she was well spoken, pleasant and educated on the products as well as the procedures and after care of my treatments. She took the time to sit down with me and make sure I was comfortable with everything that was happening. Everyone I have dealt with at Visage has been amazing and to the caliber I would expect for the type of services to which they offer.