Reviews of Aqua-Tech (Spa)

Bruce Schindell

Very helpful and knowledgeable staff

Mike Rempel

Very helpful and easy to deal with. I am very impressed with their service.

Cliff Prystie

Kathy is one reason we keep coming back to Aqua-Tech.

Ben Jiménez

We purchased a spa from Aqua-Tech this past summer. They have been great to deal with anytime we've called with questions. Love our spa!

Jordan Oh

I have been using Aqua-tech's services for the last 10 years. They are the only company I trust to help me manage our pool. Cathy in the water testing department is hands down the best customer service clerk I have ever met!

Bruce Bowden

Kathi is very helpful always has a great attitude.

Ken Dunnebacke

Always a please sure to deal with Cathy and John. Even though I may ask dumb questions sometimes, they always provide great advice and treat me like I am their only customer. Aqua Tech makes it easy to shop local. So far over the years, they have replaced my skimmer lines, and sand filter, and John has walked me through numerous small repairs, providing technical expertise and the proper parts. Rob, you have a great crew over there.

Michael Taylor Thomas

Amazing service. Ordered a circuit board for my hot tub, I live near Toronto and it arrived 2 days later.

angel kohut

I have been dealing with aquatec for 16 years! They have a very friendly and professional staff many who have been there most or all the time I’ve been going! I bought my above ground pool there and have done all my supplies and testing there ever since! Fall filter cleaning is a service I’ve also used! The last 2 years an app has been in place where I can test my water at home on line!!! This is a great service as I live 2 hours door step to door step away! 5 years ago I purchased a jetted tub and really nice grab bars for a bathroom reno. The grab bars have been liked over and over as they do not look like old tradition grab bars!! They are styling????!! Aquatec has my loyalty!

HOWard demke (ask HOW see HOW know HOW)

2 bathroom jobs completed by aquatech for us. Excellent experience overall. Would recommend without hesitation. Other places quoted for less but the service and quality was well worth it. Everyday was left very clean, you could not tell that work was happening. Great job, we are very happy.

Adam Dawe

We just bought a hot tub from another vendor and went to AquaTech for advice. the staff there was fantastic and very helpful and friendly. We will definitely be going back again for supplies.

ventman

We went with Aqua-Tech to install our pool this spring and we couldn't be happier with the quality of the product and the service. They have a great reputation and it is well deserved. I recommend them to anyone installing a new pool or needing work done to an existing one. The entire team has been amazing to deal with.

Pierre Manaigre

Usually have the common parts I need. Small selection in store though.

Karen Friesen

We looked around for about 5 minutes without a staff acknowledgment in an empty store. Then after we asked for assistance, someone was paged to help answer our question and 10 minutes later we left because no one came!

FASTEDDY Skil

Found 2" split nut flange on Amazon for $3.99. Is $84 at Aqua Tech. I think the priced it wrong by mistake.

Mandy MacDonald

Hi Just a short note of thanks to Cathy. I hope youhave two of her. Her assistance with my on line order was the best. Thanks again for your help Cathy.

Debbie Pearson

I just stopped in today to check the chlorine level in my pool to see if it needed adjusting as I have been working on correcting it with the staff for a couple of weeks. The staff was very helpful in answering my questions and pointing me in the right direction. I mentioned my stairs were staining and they also had a solution to remedy that problem and offered to give me another product to test and review for them next time I came in. As a long time customer, they look after your needs and make sure you leave satisfied. I recommend everyone to go to Aqua-Tech because service to customers is important to them and I appreciate it. Happy swimming!

Dawn Coutu

Was very impressed with the customer sevice I received from Kathi, she was very friendly and very helpful. Love the new Trio package she recommended.

Kelly Moore

It is always a great experience when I stop in at Aqua-Tech. I have been in several times over the past few weeks and everyone is very helpful and can answer any questions that I have, and Kathi is just the best.

Pat Kovalik

We purchase our pool chemicals from AquaTech. It's true they're not the cheapest but their service and knowledge is excellent and their products are high quality so it's well worth it.

Douglas Moyle

Very Very expensive for heater and diagnostic services. I highly recommend you research your issue before calling Aqua-Tech. I believe ALL pool companies will charge significantly more money so try resolving the issue yourself or call a heater/repair company to compare prices. It doesn't have to be a pool company that repairs a heater.

pat mott

Always helpful. You are greeted by friendly and knowledgeable staff who can assist you.

Shawna Downey

Great service by excellent staff!

La Tortuga Amarilla

Had our pool installed almost 15 years ago, and still looks great! Staff is wonderful, and treat you like family. Remember you when you walk in the door, and come to close your pool year after year. Nice to see familiar faces. Bio-Guard products have been excellent keeping our pool clean and clear, and resolving any issues we've ever had.

Jeff Fehr

Dropped by Aqua-Tech today to pick up a couple of new water bags as a couple of them bit the dust this past winter. Browsed the store looking for them and then was approached by a salesperson who wanted to know if there was anything she could help with. Mentioned what I was looking for and she told me that they aren't normally out until closer to pool closing time. Asked if there were some in the back and she said she would go check it out. Returned with the 2 bags I was looking for and got me going through the check out. Courteous and helpful service was appreciated.

Vic O

Aqua-Tech installed our pool in 2013. They may be a bit more expensive than some wholesale places, but worth the service and their support! They have always steered us in the right direction. Not forgetting to mention the people are fantastic - always super friendly and helpful!

Frank Bojarski

Recently decided to switch to Aqua-Tech for my hot tub chemicals and maintenance. Could not be happier. Everything I need is in one convenient location and the staff knowledge always impresses me. I would recommend it to anyone that has a pool or a hot tub.

da HOOT

Great experience, went in for hot tub water test (after refilling this spring), quick, courtesy service , the water test completed and was on my way. Will be back with the first water test for the pool we purchased from Aqua-Tech in 2013.

Alexana Alambarrio

Good selection of showers

Gary Craven

Aqua-Tech is an absolute pleasure to work with. From our initial patio furniture purchase to new pool design and final construction they’re attention to detail is key. Kathi and her team are the best when it comes to experience with water testing. Thanks Aqua-Tech

MARILYN WIELER

We've always had excellent service at Aqua Tech. Kathi has always been very helpful with anything I ask her. Everyone there is very knowledgeable and very pleasant to deal with.

Barry Johnson

I have been a loyal customer for 30 years- Aquatech is top notch- friendly, knowledgeable, always available to assist answer questions and advise. I wouldn't consider using any other pool company -Through the years we have had our pool installed, updated an maintained all with exemplary service and results- you don't maintain a relationship over 30 years unless service is perfect.

Al Goertzen

If you are considering a hot tub or pool, this is the company that you need to highly consider. The purchase is the easy part, it's the service that follows that is integral to the success of this business. Parts, servicing, water testing are all departments that can help with any of your questions, and will respond quickly to any issue. Keep in mind you get what you pay for.... when you think of purchasing to maintaining a pool or spa. They are very professional and responsive at Aqua-Tech.

Jana Wise

Aquatec installed our pool and we couldn't be happier. Every time we take water samples in, they are courteous and professional We have had a few small issues with our pool and Aquatec was there to help right away, whether it was water related or my ignorance in owning a new pool! I would definitely recommend Aquatec!

korrdel christian

Always great service.

Jack Carver

Went to Aqua Tech today and received awesome service from their water lab! She took the time to explain to us what went wrong with our water and how to avoid it in the future. Excellent customer service, we will definitely go back for all of our Spa needs!

Farouk Youssef

Always new products on display...

Kevin Slobogian

Quick and great customer service

Teri Patey

I have been dealing with Aqua-tech since they put my pool in almost 18 years ago. Everytime that i go in to see them for a part, water testing or recently a new liner i continue to get outstanding service from Kathy and the team. The customer experiance is second to none, this is why i continue to be a loyal customer, in my opinion the top pool company in the city.

Scott Campbell

Kathi from Aqua-Tech has offered our family the best customer service of any pool company we have used. She is quick to respond and very friendly.

Darren Anderson

Thank you Kathi for all your help fixing my issues!

Carla Dziob-Smith

We updated our master bathroom and are extremely pleased with the quality of the work and the cleanliness of the work area from the installer, Sean. The help and recommendations from the designers, David and Bill, was gratefully received. Their work is high quality - absolutely no shoddy work, cover ups or shortcuts were found or observed. They were responsive to our inquiries and extremely polite. They finished in 2 months and we are now enjoying it! We found the price reasonable as we quickly realized that we did not have to worry about or be disappointed with the end result. Highly recommend.

Craig Young

Just came from Aqua-tech - trying to get our water clear. Brooke was very helpful and her explanations were clear and easy to understand. Thanks Brooke! I also needed some information on pricing and that was taken care of quickly and efficiently.

Sherry Johnston

We purchased an in ground pool and had construction start in October of 2015. From the purchasing part dealing with Joe & Glen everything went as smooth as one would hope. When the construction phase started Sean & Greg took over with their team and I cannot put into words how easy and mindful of us as owners these two and their team made it. Continuous updates and explanations each and every day. Way above and beyond any expectations we had. Opening of the pool and the final touch ups took place the week of May 2nd 2016 - Greg took over and I again cannot explain how professional - upbeat - honest - and true to his word he was. Daily updates through a simple text message from Greg happened consistently. If he said he was going to do something at a certain time it happened and we were updated. Yesterday 05/04/2016 Glen (co-owner) comes out and takes an hour and a half of his time to run us through the pool and operation techniques. WOW! The final straw of awesomeness came today when I receive an e-mail from the water lab telling me the results of my water sample. The report said certain chemicals needed to be added to bring the water up to standards. I emailed back and within 2 minutes I receive a reply from Kathi giving some advice (ADVICE not selling product) AMAZING! If you are looking for a back yard transformation and you do not consult with Aqua-Tech you are doing yourself a dis-favour!! Thanks Aqua-Tech Team

Shannon Friesen

Love dealing with the people at Aqua-Tech. When shopping for spa parts online, there looks to be a lot of fraudulent-looking websites so when we discovered Aqua-Tech, we were thrilled. Fast, efficient and they always help us find replacement parts or pumps (you know, the expensive stuff!). Service is 5 star and online shopping is easy. We live in Ottawa and order from Aqua-Tech whenever possible.

Andy White

Kathi goes above and beyond!!! The team came and fixed my pool problem the same day!! Alan has been phenomenal!! Aquatech is an amazing company!!

Dwain Olfert

I came in for a filter and some chemicals for our hot tub and received some great service. They looked up my model number on their computer to confirm which filter was needed and were very helpful in locating the chemicals I needed. A very good experience at Aqua-Tech today.

David Rihl

On June 15/16 I dropped into Aqua-Tech to have my pool water tested. After waiting a short period of time a young female staff employee approached me with the water analysis report. She went over the report with me and pointed out the chemicals that I needed. She took the time to write down the steps that I needed to follow. When I asked whether I should purchase a start up kit she was quick to point out that I did not need one. She could just have easily sold me the kit instead of just giving me the two chemicals I needed. She was courteous, easy to talk to and forthcoming. I will make Aqua-Tech my go-to supplier for all my chemical needs and pool information.

Justin & Tracy !!!!!!!

Kathy is the absolute best.She delivers the ultimate client experience.

Steven Guercio

The staff who served us was extremely helpful and knowledgeable. We were very satisfied with our visit and we will be returning to this store for our future purchases.

Kim M

Aquatech has been my pool partner for years and I've never been disappointed. The products, advice and service have consistently been first rate, friendly and professional. I've recommended Aquatech to friends in the past and will continue to recommend them to any who owns a pool or spa!

Rick Donison

We upgraded our equipment a while back and found staff to be very helpful in determining what would work best for us. They were mindful of our budget and provided the best solutions for us. Installation was quick and we were back in the water in no time. Following their recommendations for any water treatment, keeps our water clear, our costs at a minimum, and we are always confident our water condition is safe for our family and friends. Highly recommend Aquatech based on their level of service, quality of work and friendliness.

Angie Carnegie

Aqua-tech did our pool and always make sure I am looked after. Even gave me samples of new chemicals which will save me a lot of money this year. Some of the best staff I have encountered in the city.

Ken W. Friesen

I have been coming here for 12 years now as they installed my pool when I built my house. The staff, especially Kathi Belcourt, are especially knowledgeable and helpful. Not just water chemistry, but about opening, closing, maintenance, and keeping the your pool equipment operating for a long time.

Debbie Milette

Thank you Aqua Tech team for such perfect and excellent Job and care in opening and initial cleaning of my swimming pool this summer 2017.Really it is SWIM READY now . every thing is clean , chemicals of water were adjusted very well .water is pretty clear . I enjoyed working with you guys this year . I hope you get a wonderful season , you deserve best rewards .this year 5 stars

DcGusto twoOfour

I have this company open and close my pool every year and feel so comfortable with their knowledge and follow-up. Kathi has helped me on several occasions with questions -- several she has answered on more than once to say the least! She is so encouraging always makes me feel so comfortable which allows me correctly do the maintenance through out the swimming season. Her warm and respectful manner is appreciated beyond words!! Eric has come do opening and closing several times as well as follow-up after equipment installation --- he is so respectful, knowledgeable and really demonstrates caring for how he does his work as well as being supportive to the customer!! These people are invaluable to consumers such as myself.

Nicole Smith

The staff was very helpful and knowledgeable. They gathered up all the items I required and I completed my shopping in record time!

Steve Corrigal

Kathi is always helpful and is a pool knowledge queen!

Reid E

Bought our hot tub from Aqua-Tech over 2 years ago and I still feel like family when I return to have water samples tested and buy chemicals for maintenance. Staff is always friendly and willing to help or answer questions.

Jay Kay

We put a pool in 4 years ago and it isn't till now that I'm posting a review bc this eats at me every season we open our pool. We love our pool and we are enjoying it and the customer service at Aqua Tech with the needs for our pool now has been good. But the way the pool has been put in our yard has always been difficult to get past each season we open the pool. We did not receive good service in knowing how to put our pool in the yard to best work in our yard. In light of the amount of money it costs to put in a pool it was really poor service we received. It's hard each season we open our pool to not have regret. Because it was our first time and first experience we wouldn't have known any different. Just buyer beware that you're getting the proper guidance on putting your pool in your yard. It's a BIG expense and AquaTech may do it all the time but we all don't and they should do better on helping their customers with putting the pools in. We were warned that AquaTech is not good at doing this and we didn't listen and we regret it. Though on a positive they've been great with the customer service when we've had to deal with any pool issues after the fact. In response to Aqua tech's response to us, there will be nothing you can do for us without great expense. Once again we'll be opening our pool and it's hard to feel good about it. So much regret going with Aqua tech. We were a quick a sale and were treated as such. That's great for those who have had a great experience but that is not the case for us. They also messed up pouring our cement and they put Sierra stone on top to cover the horrible job and now we have to pay to have it refinished every few years. Not to mention how embarrassing it is when we have family and friends over. I could go on. Just buyer beware...

Jeff Plantje

Kathi was a great source of information and extremely responsive. She provided me with excellent customer service! Thanks Kathi! :)

Malory Cassie

The crew were on time, polite, and extremely respectful. They were thorough, and explained everything they were doing. They also provided some feedback and tips. I will definitely use them again!!!!

Tyler

Kathi always is helpful to all my questions. And makes things easy for us to understand. She gets 5 stars From us. Pat mott

Cathy Farrell

We have always been very happy with the service and the availability when we need help. We have we have been with them for many years and would never think of going anywhere else.

Chris Magnusson

Aqua-Tech always provides excellent service. Their water lab is great and they always know exactly what to do to get my water looking awesome.

Doug Dykstra

Really very bad at first however In the end they did come to the front by giving me back the labour charges. Then to make things even better they sent me chemicals to look after my pool for the next year in place of the ruined 16 ml cover they couldn't replace. Originally I had ordered to have my cover installed and nothing but bad workmanship. After complaining they brought me a super thin 12 ml cover to replace the 16 ml the technician wrecked. With pool companies there seems to be the same problems and trends everywhere you go. Aqua tech is so far the only company that stepped up to properly resolve the issue. Although I ended up doing the job myself and the cover is now too short as the tech cut it the wrong shape; I have been compensated for the ruined cover plus the hassle so I am happy despite the inconvenience. I would use them again only because of the fact they jumped on the issues right away and are honest and seem to really care that things went badly.

R12345 T678910

As the snow melts in the Spring, I begin to anticipate the beautiful days of summer swimming in my sons' fantastic pool. Fantastic, one of the largest in Winnipeg, installed by Aqua Tech several years ago. It does require chemicals to maintain the proper PH. Considering the cost of chlorine, we decided to use from another source, which turned out to be a disaster. Cheaper, but drastically reduced the quality of water management, causing the PH to drop, so a constant tug of war. Then, came the conclusion, the best source of chlorine for the pool was to purchase SMART STICKS from Aqua Tech. What a difference!!! I strongly recommend their chemical products to maintain the water in the pool for a wonderful swimming experience. Also, the knowledgeable source of help from the experts at Aqua Tech is a huge bonus to enjoying a pool. Thanks for making our summer great.

Teresa Plysiuk

Our family has been dealing with these guys for 38 Years and my parents bought a filter 2 years ago from them and when it broke they Refused to warranty it. I work for a company that would never do this !! This place will definitely be hearing from our lawyer. My Parents did not deserve to be treated like they don't matter. See you in court Aqua-tec. I'm sure this bad REVIEW will be removed but social media won't be.

Karen Dalgleish

Stopped by to pick up chemicals today and as usual, staff were friendly and helpful. This is a business that makes you want to continue dealing with them.

deb b

Have dealt with Aqua-tech for many years and are pleased with their service. We have enjoyed the friendly service and the quick answers for problems that arise.

Katie Freestone

We got Aqua Tech to do a full pool liner, and we could not appreciate the hard work this team put into this project. Of course there were delays, of course things were a bit late in relation to the season. But this had to do with the state of the supply chain which reflected the state of the world in early 2021. What we did get was incredible work, daily progress and improvement recommendations. We could not praise Steph & Randy (Construction) and Alan (sales) for their continued communication and efforts during this season. Thank you Aqua-Tech.

Cassidy Ilchena

Very polite and professional.

Barry Bermack

First and last time trying them out. I called with one question, looking for a specific product, and whoever it was that I talked to sounded bored beyond belief. Super rude and sounded as if I was wasting his precious time. I'll go somewhere else, thanks.

Michele Polinuk

We decided to have a pool installed by Aqua-tech in the Summer/15. Having had family and friends with pools from Aqua-tech, we felt confident in our choice. (They also had the best price!) From the start of the process with Virginia, we knew we were in good hands. She is very knowledgeable and so friendly to deal with. We also can't say enough positive comments about Shaun and the crew who installed our pool. Their professionalism towards us and their work as well as the respect for our home and property were appreciated. We were in our pool within 12 working days from start to finish with no complications. Since our install, we have heard many horror stories from people who have used other pool companies in Winnipeg and are so glad we avoided that by going with Aqua-Tech.

Larry Jamieson

Very friendly and customer oriented staff.

Derek C

$20.77 plus tax for an o-ring that costs $3 online or at a plumbing wholesale. For 4x o-rings is $93.05... ouch....

Helen Balderstone

Every time that I bring a water sample to Aqua-Tech to be tested they are friendly and prompt. They ensure that I understand the results so that I properly maintain my hot tub.

Jay R

If I would of known how I would of been treated after I bought My hot tub from Agua Tech I would NEVER of Purchased from them, a month after purchasing my hot tub I have had nothing but work orders and have been treated very poorly Never again will I purchase any thing from them

Mark Jackson

They put my pool in 3 years ago on time and on budget. Always very helpful with any questions and the crew who did the work was excellent.

Stan Kennedy

They only cater the the elite . If you're just a bum with an above ground pool they will treat you as such and will not test your water or sell you their extremely expensive products. Oh but they'll make you drive all the way there to tell you that even if you call first.

MrHamertime

We were removing an old pool (installed 20 years ago by Aqua Tech) and putting in a new hot tub. They offered a good quote and lots of additional advice and ideas for the project, so we picked them. Then they helped us find our tub a couple of months earlier than expected, and had it installed as soon as we were ready. The install team was outstanding, and managed to work around and under existing concrete without digging a trench, even though it was more work for them. Quick and easy water testing process. We've been in the Sundance Chelsee almost daily for months now, and would go with Aquatech again without hesitation!

Jared Roch

Excellent Service! Would recommend Aquatech to anyone that has a pool or wanting to install a pool!

Dawn Kardashinski

Great customer service. Always helpful.

Terry Sayer

I made a mistake on my initial order and instead of ordering two items I ordered one. I contacted them and they refunded the shipping payment on my first order and had me put in another order to get the second item. They were very courteous and very prompt! I have ordered parts from this company in the past and I have always been treated well and fairly by them. This is my go-to store for spa parts!

warren jerris

Great follow up and customer service from Kathi.

Scott Harland

Fantastic people and great service what more could you ask for!!!

Arnold Klassen

Over priced products and not very knowledgeable staff.

Janice MacDonald

I was in to have the hot tub water tested and had a question about the jets. The service is always excellent and everyone is very friendly and helpful. Thank you!

Barret Procyshyn

Awesome response time, product knowledge and product selection!

Dean S

Always friendly, treat you like family. Quality work ????.

Jackie McCreedy

The place is set up for all things pools and hot tubs. The staff were knowledgeable and very helpful. The place is well laid out and everything was easy to find. A stones throw from highway 59, it's pretty easy getting there. Loads of parking space.

Gerry Michasiw

Absolute stellar service from Kathi, she quickly helped me fix an order and offer to cover shipping costs too ! Fast and effective response. Thank you.

Sylvia McKague

Always friendly and helpful !

Cheryl Forbes

Aqua-Tec is #1 in Winnipeg, MB over all I highly recommend this company They completed my back yard pool, landscaping etc. The project was completed in great time with great quality and friendly amazing staff

Karen H

Always a pleasure to deal with. Very knowledgeable and all staff are friendly & treat me courteously. This is the type of service and after-sale is what makes Aqua-tech my go to.

Paul Williams

Bad service, sales person wasn't helpfull and their prices are ridiculous, that's all i have to say.

Chris Knight

They originally put in the pool with the previous owners. We called them to come out and take a look at some repairs that needed done. The tech came last year and looked says he would have someone contact me. No one called. We called again this season to follow up and ask for help..... again no one will call us back. Business must be real good to not want a job we are willing to pay for. ????

wayne malo

Aqua-Tech came to do a 'yearly maintenance' on a tub that had not been opened in over 10 years. They put a hose in, filled it up and flicked a switch and billed me over $300 for the 'maintenance'. I would not trust services offered from this organization. They also do not respond to calls/emails regarding the misleading sales practice. I wish I could leave negative stars.

Ceceile Porter

Kathi provided excellent, efficient service when requesting bromine tablets for our hot tub. The authentic friendly service is refreshing and most appreciated!

Bonnie Bain

Great service and staff. I have been dealing with Aqua Tech for years and have nothing but praise in the way I have been looked after. Highly recommend Aqua Techs team of professionals!

Rob Fraser

Sometimes I have doubted what Kathi and the crew suggested I do for my pool but I learned that they are ALWAYS RIGHT! Great service! When we had a continuing problem with our heater and it was finally fixed they did it free of charge. When we bought a new one later, of course we went to aquatech. We have had the pool about 15 years and wouldn't think of going snywhere else.

Mike Palitsky

After being away from Winnipeg for over a week, I decided it was best to take a water sample in for testing. I was welcomed when I entered the store and Kathi was there to test the water for me. I was quite happy when I found out my pool was fine. I like getting the CONGRATULATIONS email. Thank you Aqua-Tech and Kathi for always answering my questions.

Rob Krahn

Always helpful when u walk in

ChaCha Belle

Great experience dealing with the people at Aqua-Tech. from Cathy to John always there to help you with any questions you may have...!!!

Gillian Huppe

We had a pool installed 12 years ago by Glen & his team at Aqua-Tech. The customer service by Cathy, John and their group over the years has always been second to none. The quality of their pool treatments is also something to consider, with the help of their water testing lab we have never had any issues with less than perfect water clarity. You may be able to find some of the chemicals elsewhere cheaper, but the quality is not the same.

J R

Helpful friendly service, helped us get our new-to-us pool up and running for all to enjoy!

Parker Jung

Great selection

Tod Freeman

I always go to Aqua-Tech for all my chemical needs for hot tub and pool. They have saved me a fortune by their awesome instructions on how to care for my tub and pool. Every time I go in it's like going home as everyone greets me by name. Any parts I have ordered always last a long, long time. It's great to be hot tubbing all year round, especially with our weather. THANK YOU AQUA-TECH FOR SAVING ME FROM HAVING TO GO AWAY ON VACATION:))

Gordon Sadler

Overpriced vs Krevco Same items 3x the price.

Richard Schade

Very knowledgeable, helpful and professional. Will do business with again!

karen stepaniuk

Kathi is a water goddess and in 18 years of fabulous service has never let us down! If you have a pool you need a Kathi! And we have success! Thanks to guidance from the water goddess; my Pool is again crystal clean and sparkling blue. !!????????

Gordon Greig

Water lab and Kathy are always very helpful in providing assistance. They provide prompt, curteous service. We enjoy visiting our friends at Aquatech.

Randy Allarie

Efficent, friendly and reliable service.

Sandra Scarr

I wouldn't go anywhere else for all my pool supplies or concerns. Aqua-Tech built my pool in 2004 and after shopping around it was an easy choice. I had never had a pool before and the way they set us up with the mineral springs system, well it couldn't be any easier. The whole staff is knowledgeable and always have the right answer and never try to upsell. you'll feel comfortable and at home the minute you walk in.

Kelvin Henderson

I had some questions about the Tru-blue promise and Kathi was very helpful through email contact. Much appreciated!

Tamara DeiCont

Service is honestly terrible. we first bought our tub 10 years ago because of the great service and are very sorry we did

Andrew Harris

We are very happy with the service we receive every year from the staff . They are very up to date on all new products . We use Optimizer plus in our pool and the water is very silky feeling when you get out .

Mike Sandy

Good parking . Good access. Didn't have what I was looking for

G Taylor

Took a bit to get someone to help out but once they did,they did an awesome job of getting me all fixed up..Great service from Greg the delivery and service guy especially..

Bob Martens

We have dealt with this team for 19 years and it just gets better. We recently chose the white glove option to install a hot tub. The experience from Greg the install guy, to Chad the electrician just kept reaffirming that choosing Glen and his team was once again the right choice. Just an awesome painless experience.

Valerie Kehler

We had such a great experience from start to finish. The crew was very professional, always came when they said they would and were ahead of schedule. They were worth any extra cost due to the quality of their work and warranty they provide. You won’t regret going with them!

David Wiens

very friendly staff, very clean facility

Julian Tokariwski

Reasonable issues with an aging spa. John did a great job in diagnosing the problems and bringing it back to life. :-)

Joe Stano

To the knowledgeable staff at Aqua-tech, thank you once again for the advice on upgrading to a 3 stage motor for my pool. It was time to replace my pool motor when I spoke to the parts department and the fella there suggested that I go to a 3 stage motor. "It doesn't cost too much more plus you'll save money on your Hydro bill and this motor will last longer" he said. My old motor would add approximately $75/mo on my hydro bill and after the first month with the 3 stage, my cost was only $25 more. If I'm saving $50/mo over the summer with this pump......I'm in. Best advice ever. It's good to know someone who knows! Saving money, a great start to the summer. THANK YOU!

Evelyne Baggaley

Kathi has always gone above and beyond with her service. I can't imagine Aqua-tech without her! Not only does she respond quickly, but it is AWLAYS with a smile, and that means so much in today's service world.

Heidi Tucker

We purchased our Sundance Optima Spa from Aqua-Tech three years ago and are extremely happy with it. Its water flow and jet action has not been matched by other spas we have used. For the sake of travel convenience, after a year or so, we made the mistake of getting our water tests and chemical purchases at a company just down the street. By trying to save a bit on chemical costs, and listening to the advice of less knowledgeable staff, my water quality maintenance issue became a nightmare. I am glad to say we are now back to getting sound advice and exceptional service from the knowledgeable staff at Aqua-Tech. We are using the Soft Soak Trio system and so far, water quality maintenance for our spa has become a non issue.

D N

Aqua Tech installed our pool around 25 years ago and it has been wonderful. The staff is always ready to help. When we had trouble with our water we always took it to their store where they gave us a step by step water analysis to correct the situation. I love their pool chemicals....worth every penny! I would endorse this company completely.

John Bereziak

Fast friendly service, parts in stock.

Beverly van der Meulen

Nothing, but great service when your dealing with Cathy. If she can't fix it then you walked into the wrong pool place. Good selection and ample supply of all chemicals. Need a pump or a filter, they have 3 .or 4 to fit your needs. True Blue to the end.

David McNicoll

We have used the Dazzle/Mineraluxe system from Aqua-tech for our hot tub for a number of years and just love it!!! The staff is always very helpful and quick to test our water. We love receiving the email copy of the information so we do not have to remember what they have told us to do!!!

Big meat 2004

Went there to try and get a quote on a bathroom renovation. I told the lady what we needed done and she directed us in the right direction to look at what was available. However, she made no effort to help us plan our project or build a price quote, just saying that the project would be very expensive and over $10000. So we just left. We did not get the service based on what we read on the website.

Howard Demke

We have been using Aquatec for 10 years. We believed in them; and we trusted them. Kathi is the BEST; love John too. BUT.... in the last 6 years we have needed THREE new heaters. We have recently had the problem looked into. We spent THOUSANDS of dollars on chemicals. It was always a “ chlorine “ issue, or it was the city water. NO... our pool was completely Acidic when we opened with an independent this year. When I saw what was inside that heater, I SOBBED! Water in for testing . pH upped.. new heater was $2000 LESS than Aquatec quoted. Chemicals now being checked by another independent guy, twice weekly, and THEY supply what is required. NO PUCKS OR STICKS folks! Sad in many ways that we had to leave, but their mark up on EVERYTHING is OUTRAGEOUS. We are thrilled to be finally enjoying our haven without worry.

Tammy Sigurdur

Excellent job on my mother’s bathroom highly recommend the team at aqua tech. Top Notch ????????

J & W Karlowsky

Super knowledgeable staff who very patiently answered all my questions and helped me get my spa running perfect. As a new hot tub owner with no clue how to maintain one, they told me about their free water testing, and then gave me a very simple set of steps to get my spa where it needed to be. Also, their pricing on products is great, even compared to online prices! I figured I could get the scented spa crystals for less on Amazon or something, but they where literally the same price.

victra MD

Need to know how to cure a problem with your pool or spa, talk with Kathy. She's the girl that will solve your problems, quickly! Over 20 years of great service and still keeping me smiling.

Marnie MacLean

Excellent customer service and very informative. Answered all my questions and showed me the products best for my hot tub.

dorothy doerksen

Aqua Tech built our pool 2 years ago and we couldn't be happier. Their customer service is exceptional. Working through the planning and designing of our backyard to the installation and now maintenance has been seamless. We were so happy with the service that we purchased our hot tub last summer. Again, everything was ordered, delivered and installed perfectly. Although they are across the city from us, and their prices are a little higher we feel that you get what you pay for, and with Aqua Tech it is quality.

Al Little

Their showroom has a lot to look at and many options from which to draw inspiration.