Reviews of Hand & Stone Massage and Facial Spa - Peterborough (Spa)

Amanda Sanzo

nice massage place, jonathan and jamie are very experienced. the monthly package is a pretty good deal. only downside is there's no shower

Jenn K

Had an excellent detox facial from expert esthetician Krishna. Thank you so much for your care, concern for my skin; its glowing like never before. Overall; the place is well organized, has welcoming staff and gives value for money specially with hot stone massage and life membership.I strongly recommend a visit.

Vaibhav Gandhi

Great first massage by Michelle. She made me feel very comfortable. I have chronic lower back issues/sciatica and upper back tension. She targeted the areas well and helped me get relief. I will definitely be going back.

Azim Hoque

AWESOME!!!!

Paul “Budo Dad” Teleki

Excellent staff, friendly environment

Alison Isaac

Great therapeutic massage by RMT Paula

Charmin Eckertt

Got to meet the owners of Hand & Stone Peterborough a couple of weeks ago. They are building a great team and they have a very nice Spa! Well done!

al godin

Since my first visit, I have enjoyed the excellent and professional massages. Travis reviews how he can help with any concerns I may have. He is respectful and thorough. Joining the monthly membership has been a great investment.

。、。りくゆり

Excellent service and therapists!

Kush Modi

Wasted money on a cheating ex

Rita Bonnetta

Awsome massage, best ever!

Sue Sharp

Best spa.. Highly recommended

I D

Woowww had a wonderful massage ,, sooo relaxed

gagz baher

Competitive prices, great owner, great products. I definitely would recommend!

GAGANDEEP KAUR

Beautiful spa, wonderful staff, affordable prices and exquisite services!!

Nayna Maini

I received a gift card for massage and facial for Mother's Day. I just messaged my daughter-in-law and told her that I had a glorious afternoon. I can't write much because I need a nap! It was a relaxing and fun afternoon!!

Justin Benstead

Beautiful, peaceful, wonderful massage....

Amiksh Patel

"Don't waste your time and money at this place"..The guy who sits at the reception is very discourteous.

Lesa Brault

Excellent ambience, Friendly staff, affordable pricings and expert therapists. My experience was too pleasing last week. Definitely looking forward to be there again from my hectic routines. Worth it. Highly recommended. Keep it up.

Elaine ellement

My RMT massage was amazing!

April Oliver

Impossible to book with. Have cancelled last minute on me twice. Have paid for two months of membership and haven't been able to get a massage. No compensation for canceled booking even though I had to take the day off work. Very dissatisfied.

Nick Cliteur

My therapist talked the whole time. I went in for relaxation and was not really relaxed at all when someone was talking the whole time.

Ryan Lowe

Relaxing atmosphere with excellent massage therapists.

Zankhana Desai

I have had several massages. Always greeted by friendly staff when I have entered and not waited long before going in. I have had two therapists who both were excellent. Spa is very clean, quiet & relaxing. I highly recommend :)

Vijaykumar patel

Went here a few weeks ago, my time here was amazing. The staff was very welcoming and knowledgeable about what they were doing, all while maintaining a great attitude. Would definitely recommend this place to all my family and friends! :)

Alex Garcia

Second RMT massage at Hand & Stone. This massage I had Jamie. She was awesome, massaged exactly where the pain was & fully understood how to treat the specific pain I was having. I have tried ALOT of RMT's & she is one of the best I have had :) I will be booking back with her for sure :)

Girish Patel

Have had multiple treatments and have a membership and by far the best place I have been in a long time. The staff, therapists and owners are all very friendly. Atmosphere is very relaxing. Definitely my favourite place!

Rielle Moore

Amazing experience! Clean, professional, very skilled and relaxing!

Karen Hannisse

I had an amazing mini-spa day at Hand & Stone Massage and Facial Spa in Peterborough today. Enjoyed a fabulous massage with Ryan. Perfect amount of pressure for my aching muscles. Lot of water and an epson salt bath in order tonight. Brittany provided an incredible facial! Very professional - the quality of the facial was as good as it gets! Love the Yon-Ka product line. Perfect for my aging skin. Must add a reminder in my calendar to get a facial more regularly; it is unbelievably relaxing and obviously beneficial to my skin's health. The Hand & Stone spa is such a relaxing, welcoming environment - perfect for a regular treatment or as a mini get away. I will definitely be back. Thanks team for an amazing experience.

Pri Pate

Tried book the appointment for 2 hour later , and they required credit card information to secure appointment. Not recommended.

Aliesha B

I was able to get in the same night I contacted Hand and Stone however, the massage I received was cut short by about 5 minutes. The RMT I saw talked mostly about herself. And I asked for a light massage however, I was in pain for 3 days after, especially trough my neck and upper back. It was not the experience I wanted.

Laura

What a great spa! Beautiful and serene environment and I was greeted by the most lovely smiles. Prices are affordable and the staff are extremely knowledgeable!

M G

I've been extremely happy with the level of expertise in massage. With many muscle issues, they have been able to help me and reduce the pain. The other services are very good as well.

REBECCA HUNT

I arrived for my apt at 3 and was told it was cancelled that morning - they apparently confused me with someone else and cancelled mine. I took the afternoon off work drove 45 mins out of my way and they cancelled my apt? And all she said was sorry. I’m sorry but you charge people a cancellation fee if they cancel less than 24 hours so I would like to know what will be done for my inconvenience. I never complain about things but this is honestly ridiculous. And conveniently my next apt was at 430 in town so I had to sit there for an hour and a half upset because I can’t drive home and then back all while my neck is killing me since I didn’t get my massage. Horrible customer service - horrible experience and I will never be back but (this is after I have gone here for 3ish years)!

Sarita Maini

Awesome massage

Cheryl Hassan

Great owners and staff. Friendly and offer great services at affordable prices. Highly recommend.

Chuck Phillips

Awesome service

Cheryl Ann White Hassan

Affordable price, nice staff and a good massage. ????

Lori Cowen

Great massages!!! Great pressure!!!

Michael Leung

My best friend and I had a couples massage haha. I had a relaxation, she a hot stone. It was fantastic! I received exactly what I asked for and the same for my friend. We walked out rejunivated and refreshed!

Cheryl Gulliver

I had an 80 minute deep tissue massage with Michele. She was very professional and thorough while answering all my questions before hand. She made me feel very relaxed and was accommodating with my requests. The front desk staff were friendly and efficient, and I didn't wait long at all for my appointment. Already made my next appointment to go back! Would highly recommend.

Melody Priestley

They offer massage and facials at very affordable price.

S W

Great service, staff is very friendly and attentiv, I felt welcomed from the moment I had stepped in the door. My massage was great felt so relaxed.. tried peppermint scalp massage and it was heven.. would recommend this please to all my friends and family, i will be back for sure!

Farheen Malek

An amazing experience. Very friendly and caring staff, who started to look after you as soon as you walked through the door. Never felt that I was being ignored before, during and after the massage. Would recommend Hand and Stone without reservation.

Kim McKinnon

I was a member of this Hand and Stone for almost a year - and the massages were excellent. Small hiccup with billing post cancellation but they corrected the issue.

Murray Nicholson

It was great visiting there for the first time.....services and staff are fabulous....staff is knowledgeable. I never had that kind of facial with massage in affordable price...Must visit there for sure...????????

Nicole Robinson

Clean, professional, a bit of a pain to book appt but it was good overall

Cathy Docherty

I had a terrific massage with Paula. 3 other RMTs have also been great. Looking forward to more. Membership is affordable.

Anonymous Reviewer

It was my second visit to H&S. Jamie RMT treated me both times. Her skills at massage, both hot stone and hand are excellent. I don’t hesitate to give her 5 stars since I have had RMT for many years in many locations.

F Z

Fantastic services. ..I went with my wife and opted for Hand and stone massage. ...what an innovative massage!!! I will definately going again BIG THANK U TO ALL STAFF and their utmost professional attitude. ..Kudos!!!

Kinjal Patel

Amazing

Erin Cain

Just awful. For one, they never have any massage therapists in when you try to book. Even weeks in advance. However the people at the front desk were polite and did their best with what they had. And when you finally go in, the owners family is in the front lobby. Kids, grandparents, you name it. The place reeks of Body Odor and is noisy as can be. It was very intimidating as they all stared at me and continued to speak in their own language and even point at me. During a treatment, while trying to relax, I was constatly told of their membership program and why I should sign up. Very annoying when I just wanted to lay there. Finally, I Tried to leave and was constantly pitched a membership I had no interest in signing. The only saving grace of this place is the massage therapists and front desk staff. Don't waste your time and money at this place. There are cleaner, and cheaper spas in the area with much better services.

Hazardx 49

Facial service is excellent. Karen Wright Harnisse creates a total relaxing and caring experience!

Brittany Neath

Best massage I have ever had.