Reviews of Enigma Salon Spa,Threading, Nails, Spa & Massage (Spa)

Dan Lal

Very fast and friendly service. Just took my girls here for manicure and pedicure. I highly recommend them!

Patti Shelley

Friendly staff, seeing kara for my nails for 7 years . Kara does beautiful nails for me everytime . Mick does my hair and does an amazing Job. My eyebrow threading done by Jot. It's amazing salon and spa .

Teri “Angel” Lowery

I really liked the hair cut I got at Enigma from Mick , he's a really funny guy.

Ezinara Msiska

Always a 10/10 for me... My nails stay flawless because of Jeet. Affordable prices for quality work. None of that rushed business, appointments set are appointments made to the best use of your time.

Janice Lawson

Treated like family! Love Mick and the Team are the best. Friendly,efficient ,organized. Respect covid health guidelines, working to keep clients safe.

karmjit wander

One of the worst nail experiences ever! The lady was acting like i was stupid and that i didnt have any knowledge about my nails. She sanded my skin so badly that now i have little cuts on my cuctile area. She gave me a weird shape than what i had asked for and she charged me $84.00! Thats way too much to charge a person for a simple french ombre.Ive never spent more than $65 to get my nails done! This was ridiculous! I am truely dissapointed and I will never return.

M H

I've been looking for a great eyebrow threading place in Kamloops and I've finally found it! Walked in for an appointment and didn't have to wait very long. Service was quick, professional and the job was so well done. The place itself is really nicely laid out, clean and modern looking. Excited to try other services they offer here. Would definitely recommend.

Heidi Wichmann

Best place to get your eye brows threaded, the ladies are awesome at doing it and are very friendly. I would totally recomend this salon to eveyone

Louise Quiding

I'm from Vancouver and needed my eyebrows threaded. My sister recommended this place. The staff was really friendly and they did a great job on my eyebrows and reasonably priced. Thank you!

Chloe A

I have no eyebrows after this experience. Also she cut my face. Not my favorite experience of getting my eyebrows done. 10/10 would not recommend.

cuteluvablenshy

I have gotten my nails done here 4 over 4 years now and I love everything about this place. I have gotten my hair & nails done & have been nothing but happy with the quality of work done. And the people are always friendly and happy. I never go anywhere else that's how happy I am with the work :) thanks guys keep it up!!!!!!! :)

C. Julien

Excellent service.

Megan Dostaler

Absolutely the only place I go for threading. Love is the best! Mick is the absolute best for colour! Such a great atmosphere and amazing prices. Never disappointed!

Preethi Nair

Nice staff and they are well trained. You just have to say what you need and they will do their best. My eyebrows are so good in shape that people ask me from where I did it. Wow I feel so happy when I get compliments. Thank you so much.

Rhianna Loxton

Love coming here to get services done... both owners are incredible!!

Natalie McCauley

Always great to deal with. Very accommodating and great results

Syd Jae

I always get my eyebrows threaded here. This is this is the only place I trust in town!

DigitalDeek

My girlfriend gets her nails done here all the time for over 4 years & loves it...her nails always look amazing & last a long time she's always happy with the work done, the environment, & the people...this is Deek approved

Celeste Giguere

Always friendly staff, ready to help out. No matter who helps me, they always do a fantastic job threading my eyebrows! Keeps me coming back.

Elise Houghton

Best place in Kamloops to get your eyebrows threaded

Seerat Gurkamal

Love enigma . I get my nails , hair and threading done here. Best place

Peter Pollowski

Found exterior to be quite poorly kept.

Marie Gardiner

Visiting town and had to get my nails done so I came to Enigma! What a pleasant surprise and a great set of nails! Love and her husband are wonderful people. Very nice salon. They offer so many services! I got threading done as well. I will def be back whenever I am in Kamloops! :D

Tracy Pitcher

Went for the first time to this location in November 2018. Had an enjoyable experience from the minute I walked in. I had my brows done, threaded and colored. They were fast, friendly and very reasonably priced. The threading room wasn't cleaned between clients, so that would be my only criticism but over all it was a very positive experience and I loved that they do walk ins. Since my first visit, I've since gone back 3 more times. Unfortunately my last experience was not as positive and I came home with several cuts around and in my left brow. It's taken days and it still hasn't healed. If I go back, I will see Jeet. She did a good job the 2 times I've had her.

Tabi No-Ko

I got a Brazilian and it was bad enough I didn't tip. I've never not tipped before. It was rushed and poorly done. On the plus side it was cheap. Which is why I guess I shouldn't have expected more

Teegan steele

Don't get your piercings done from here,friend had her nose done and they did not know about anything they were doing, pierced her with an earring gun and an earring they just didnt put the back piece on then told her to put in the actual jewelry 3 days in, like hunny no

Siddhant Aggarwal

Super friendly staff, and Stefy is the best hair dresser

Kanika Dhingra

It was such a great experience. This is the first time that I did not feel pain while waxing. Thanks to Mandy

vaishak bijapur

Easy to book by calling and u get appointment. Also u have option of hopping in without appointment too. Good hair stylist.

D Seyms

I love this salon! I've been going here for ten years nails hair everything best service ever!

Aaron Jones

Eyebrows were greatly threaded & was my first time. Bargain $

Delrae McDonald

Not happy with how they threaded.. my eyebrows are usually thick I came out with barely any eyebrows they're so THIN! The girl didn't even know what she was doing.. NOT impressed.

Justine R

Went and seen Jeet for threading and a tint. I absolutely love them. ???? great experience.

Kathy Bouchard

Untrained young nail techician gave me a million tiny paper cuts along my cuticles. Worst and MOST PAINFUL manicure EVER! Absolutely horrible!

Renee Young

PLEASE MAKE SURE YOU SEE THERE ARE TWO SALONS SIDE BY SIDE AND BEWARE OF ENIGMA! I made a mistake! I walked into the WRONG salon! PLEASE LEARN FROM MY MISTAKE! THERE ARE TWO SALONS SIDE BY SIDE! I didn't question anything because the owner said "Brows?" when I came in and I said "yes". I had an appointment for brows and he knew why I was there so I didn't even realize I was in the wrong spot. (my first time) When the girl took me in the back she didn't ask me any questions and she cut me off when I was trying to let her know what I was hoping for; a thicker brow since I haven't plucked since March 2020. I said I was so excited because I had never had my brows professionally done and I was excited to get henna brows too. At this point she should have realized that something wasn't right. She informed me that it wouldn't hurt...... I didn't think henna would hurt and I let her know that she'd probably just need to clean the brow of some stray hairs. Another big clue for her. She started threading my brow. I asked her not to go thin at all and I thought it was just part of the process: remember I've NEVER had my brows done before! After she finished the threading she showed me and my brows were so thin.......... she said she'd show me how to fill them in with a pencil........okay, part of the process before I get the henna? I was thinking that there was not much to work with. She penciled them in. This is when she started to look confused. I kept bringing up the henna I had booked for. That's when the other salon called. I said "oh you guys are calling me but I've made it for my appointment." That's when she said "that's not our salon, they are next door." I ALMOST DIED! From embarrassment AND realizing that she had NO IDEA why I was coming into a salon today. She wanted to continue with my brow but I had researched the the other salon and THAT WAS WHERE I WANTED TO BE. (Later when I read Enigmas services, I couldn't even find henna brows offered!) I paid because I'm not very good at standing up for myself and I felt stupid for walking into the wrong salon. When I entered the right salon I couldn't handle it. My brow is thinned right out and crooked. Even if I had walked into the right salon and asked for threading: SHE DID A HORRIBLE, RUSHED JOB. I had asked for my brow to be left thicker and she didn't listen to my request at all. THERE WAS NO DISCUSSION AT ALL. I believe she knew I was in the wrong salon but instead of asking me, she just continued. I've been waiting for over 6 months to get henna brows and walking into the wrong salon ruined it. The right salon took me in and worked her magic with the brows I had left and I already have an appointment for when I will hopefully have more eyebrow hair again (I hope it doesn't take too long to grow back). When I went back to confront Enigma, the owner blamed me. Yes, I made the mistake of walking into the wrong salon but everything after that is their fault. She did horrible threading, very crooked and thin, oh so thin! I highly recommend NOT going there for brows especially if you like your eyebrows at all. I was offered no apology or my money back. Apparently, I am NOT the first person to walk into the wrong salon and Enigma tried to essentially steal me; there's no way they didn't know I was in the wrong place. PLEASE MAKE SURE YOU SEE THERE ARE TWO SALONS SIDE BY SIDE AND BEWARE OF ENIGMA!

sarah biddlecombe

The staff always have time to fit me in

Kalen Gaetz

I have been seeing Mick for years. Always does a great job and is very pleasant. Happy to recommend to others!

Yuvi Naicker

Great experience at Enigma getting my nails done and eyebrows threaded. Ashu is professional and does a fantastic job!

N D

Shame on you for remaining open during this pandemic. For the safety of to workers and customers, close down!

Kaylee Walker

Amazing eyebrows on point. ???????????????? ❤️❤️????????????

ruby malhans

It’s awesome place and have reasonable price as well as good work. My favourite place ever

Jennifer Morgan

great nails...only place in town where my nails have stayed on longer then a week!

BK C

Amazing friendly staff. Great prices & many services. I highly recommend this place for all your beauty needs. Mik, his wife and sister in law along with the other staff members are always smiling, very helpful and make you feel at home. They do my nails, brows, hair and eyelashes. I love this salon. ~Kimberlee Colliver

Shawnalea Airavelle

Always willing to accomadate your scedual and drop ins staff make you feel right at home.

Jane Horton

Friendly, drop in, relaxed atmosphere, good service

Parker Mcmechan

Didn’t liked the front desk girl. Very immature and rude

adam Chirstien

My wife went in for an hombre and after getting it done it was very hard for her to say something about that it was not right. But this place is so approachable and the owners are amazing and after a qiuck talk on yhe phone a appointment was made to correct what she did not like and she never felt like she could not talk to them about this issue they were very nice and corrected it immediatley i am so happy and would reccomend this salon to anyone looking for a very nice experience with customer service being held to the highest standard . Thank you enigma dalon for everything . We will see you again when my daughter and wife need the next thing done to there hair .....

Lucey Jacobs

Horrible place !! Probably the worst in Kamloops ! Went there for a pedi had us wait 20 min after our appointment, then one of the girls left early and didn't even finish, while other missed half our toes.. absolutely horrible !!

Kayla Thomas

Worst experience ever with my nails plus the lady on the desk is so over-smart. She speaks politely but tries to push you for something you don’t wanna get done.

Janice Alley

Enigma salon is my favourite place . I get my threading done every 3 weeks . I’m very pleased with the service . They are professional and fun place to go . I recommend to everyone for threading , hair , nails and pedicure services .

Massacre Kitten

Great place with awesome staff! A go to place for eyebrow threading for sure!

sara gervasi

Very friendly best place for eyebrow threading.

Carisa Devost

We were just driving through from a long trip and my mom and I decided we wanted some pampering. I called around and they were able to fit us in within the time frame we needed. My mom had a pedicure which she enjoyed and I loved my manicure.

mitch shafer

Awesome place

Alia Palm

The lady on customer service desk was so rude. She thought she knows all about everything. Bad attitude.

jane doe

They are awesome!!! I had no clue what i wanted done to my hair but the gentleman there showed me

Brian Mackney

Using my husbands account. This is Deana. I’ve been going to enigma since they first opened and been going there ever since. Love the atmosphere and friendliness from all. Like family. And gel nails and toes with their detail hand drawing is the best. Always ready to please whatever the challenge is to copy what’s off of Pinterest.

mickmangat

Best place to get hair nails and threading done .

Hannah Storoschuk

The actual pedicure was initially good, but my toe gel polish I paid extra for fell off within 2 days! The facilities could have been cleaner/more polisher but was satisfied with that aspect.

Lisa Johnson

Enigma is best salon to get threading services . First time I went there . I was so pleased . They did great job . I will be going back always . Great place . Thanks fro making my eyebrows perfect

Alina Peace

Definitely this is the best beauty salon in Kamloops!!!! I do my nails , hair cut and laser only here ! Highly recommend this place ! They are professionals in everything that , they are doing!!!

Dana Elliott

I have been seeing Love for 12 years now for my threading needs, so happy with the results.

Sefora Blindu

Best place for eyebrow Threading really nice ladies great customer service.

Charlotte Rossiter

Really lovely staff and the lady who done my brows today (thread and colour) done a fantastic job. Really happy with my results and will definitely be back :)

Kathilyn Anderson

Great manicure and pedicure

shelly P

Stay right away from this place!

Amanda Johnson

Love this place . Very happy with my threading and nails .

Rupinder Malhans

Great place with awesome staff. It’s best place in Kamloops to get your hair cut, eyebrows as well as your nails. I love to visit there. The owner mick he’s awesome ❤️

Alison Graber

I get my nails done by Kara. She does an amazing job. They are always thin and don't break off even with my job as an electrician. The nail art is super cool too !

Andrea Lemieux

This place is gold! I went there to get my nails done recently. They have the sweetest staff and do an amazing job. I would definitely recommend this place to anyone looking to get their nails done in Kamloops.

Angela Clarke

I got an excellent pedicure from Mandeep! Very thorough and took pride in the work she did. I will definitely be back!!

Tasha Harder

Had my hair and nails done and they did an awesome job

Jada Raphael

I used to love going there and getting my brows done by a pleasant woman which we can’t remember the name of, but in the past few months there’s been young girls doing my regular walk in brow threadings and I’ve come out with eyebrows cleaned but not shaped and the process was very slow and painful. Definitely a downgrade from the older, experienced ladies. (No disrespect)

Haley G

Staff is always super nice and efficient with service. Top notch!

Doris Z

Good customer focus

Trixy Peverill

Best place to get threading and nails . Love is the best