Reviews of Institut de Beauté Oriental (Spa)

olivia tini

(Translated) I highly recommend Kim. So nice!!! (Original) Je recommande fortement Kim. Si gentille!!!

Johanne Deschamps

(Translated) Since attending this institute, my skin has improved greatly. The facial is a sublime treatment combining Eastern and European techniques: cleaning with hot towels, exfoliation, extraction and mask are provided with meticulousness. The ultimate is the facial massage at the end of the treatment…. So relaxing. (Original) Depuis que je fréquente cet Institut, ma peau s’est grandement améliorée. Le facial est un soin sublime mariant les techniques orientales et européennes : nettoyage avec serviettes chaudes, exfoliation, extraction et masque sont prodigués avec minutie. Le summum est le massage du visage à la fin du soin …. Tellement relaxant.

Jessica Brunet Loranca

I whent to get a manicure... the lady was in such a hurry she was hurting my hands and the product (nail polish) was in such bad condition. She did not seem to care about my nails. She kept saying how she hated her job and how she hated doing nails specially. She said she didnt get payed enough for nails so she had to go fast to compensate. I made an appointment for a spa manicure and she just painted my nails like a 5 year old would. I was so disapoonted. I could have bought 2 nail polishes for 28$ and would have done a better job 100%

Jacques Michaud

I have been a customer for over a year. I received different treatments and I am most satisfied. The owner is extremely meticulous. I highly recommend this place.

nanny boucher

(Translated) I always get the service I want. She respects my requests and the result is natural and perfect ???? (Original) Je reçois toujours le service que je désire. Elle respecte mes demandes et le résultat est naturel et parfait ????

Diane Ruel

(Translated) I had a great facial experience with Kim ...... Thank you so much! ☆☆☆☆☆ (Original) J'ai eu une très belle expérience du facial avec Kim ......Merci milles fois !☆☆☆☆☆

Jinou 063

(Translated) I am a teenager with acne So, I had a facial, in only 3 days I saw remarkable progress !! Thank you Kim (Original) Je suis une adolescente avec de l’acne Alors, j’ai eu un faciale, dans seulement 3 jours j’ai vue du progrès remarquable!! Merci Kim

Lyzet Garrido

(Translated) Premium customer-oriented customer service. I always find your perfect spa. Thank you :) (Original) Service à la clientèle de première qualité axé sur le client. Je trouve toujours votre spa parfait. Merci :)

ivana elez

she's amazing!!

Patrick Riel

(Translated) A friendly and dedicated beautician who takes care of her customers with a professionalime noticed. Mary Cohr products available on-site for purchases. (Original) Une esthéticienne sympathique et dévouée qui s'occupe royalement de ses clients avec un professionalime remarqué. Produits Mary Cohr disponibles sur place pour achats.

Cosmic Cray0n

This spa is the place to go to, the service was fantastic, affordable and the venue is very relaxing. Kim is a miracle worker, I have had facials and a peel, I never thought I would be rid of my acne and she was able to diminish some of my scarring as well. The massage therapist is also amazing and very customer service oriented. This place is a little unknown charm in the city and I highly suggest it.

Noevamitch.Boutique your online Store

(Translated) Great service, apart from the beautician only communicates in English, she assumes everyone understands English. So the instructions are not necessarily understood. (Original) Exellent service, en dehors du fait que l'esthéticienne ne communique qu'en anglais, elle suppose que tout le monde comprend anglais. Ce qui fait que les instructions ne sont pas forcément comprises.

Vanessa Menendez

I've been going to Kim for 3 years for waxing. She is the best esthetician I've gone to, she explains what she is doing and why, and I've had long term hair loss results from her hot wax service! She takes the time to make sure I'm satisfied and does the job meticulously. She washes her hands in front of you, and cares to make sure that she is working efficiently and as painlessly as possible. A review mentioned that she doesn't wear gloves: it's important that Kim not wear gloves during a hot wax because she is able to hold down the skin (reduce pain) and work quickly (30 minutes for a full brazillian wax). I highly recommend this spa!

Inglis Family

I have been going for a few months and is fast and works very well. She is flexible with appointments and on time. Really good results, very happy, will keep coming here.

Anaïs Vallée

I did a tint on my eyebrows and lashes. She was so nice and did an incredible job, looks very natural! Definitely coming back even have a new appointment booked already! Also good point you can schedule your appointment online and save time !

Mahima Chandra

I tried facial and body waxing. Owner made me feel comfortable despite the pains of waxing; and the facial was also very good. She takes her time and thats what makes it totally worth it.

Yunni Nguyen

Definitively not a place to be pampered. All she cares about is your money and not your needs. There are a lot of facial/spa in Gatineau where you can go but this one, institut de beaute oriental is def not a place to come.

Shandya Chemmah

She is very professional and nice. It was my first time doing waxing and I am definitely going back there again

Sarah Yvette

Kim is very disrespectful and RUDE. She has no sense of courtesy. During the service, I asked her that I want a specific type of treatment, she said No. She doesn't know how to treat customers. I will be honest with you. If you want to have good and high quality of facial and spa services, I suggest you to save your money and go somewhere else. I REPEAT SAVE YOUR MONEY AND GO SOMEWHERE ELSE WHERE THEY WILL TREAT YOU BY RESPECT. I will never come again to this place . Waste of money.

Dajana Tomovic

I love this place! She always makes you feel comfortable. I always leave happy.

SF LO

I got a special feeling and relaxing time with kim's facial massage. The atmosphere and the service are always excellent !! there is a parking area front of the shop.

Camille Gueye

(Translated) Kim is really good for hair removal! She is meticulous. I have been doing business with her for 4 months and I am extremely satisfied! Thank you Kim for your good services. (Original) Kim est vraiment bonne pour l’épilation! Elle est minutieuse. Ça fait 4 mois que je fais affaire avec elle et je suis extrêmement satisfaite! Merci Kim pour tes bons services.

John Kerry

Just want to let you know, you can't go wrong with a massage by LiLi! Her technique fabulous and her hands, fingers and arms find and work every spot. You book 60 minutes, you'll be back for 90 and likely 120. Absolute terrific massage and wonderful Lady. Thank you!

prounat

(Translated) I have never had a facial without delicacy, quickly it ends. This is not the place to be pampered. In addition, she kosher the entire amount of my gift card to be $ 100.00 in addition to trying to make me believe that it had not passed, that I had to spend to pay with my credit card. Must be silent. First and last time. I much prefer the Matis Institute for less cost and the relaxation that comes with it. He treats their clients with great respect and gentleness. (Original) Je n'ai jamais eu un facial sans délicatesse, vite vite que sa finisse. Ce n'est pas l'endroit pour se faire chouchouter. De plus, elle a casher tout le montant de ma carte cadeau sois 100.00$ en plus de tenter de me faire croire que ça n'avait pas passé, que je devais passer pour payer avec ma carte de crédit. Faut le taire. Première et dernière fois. Je préfère de loin l'Institut Matis pour moins cher et la relaxation qui vient avec. Il traite leurs clients avec beaucoup de respect et douceur.

Helene Goulet

(Translated) Ms. Kim has been my beautician for almost 10 years (facial and pedicure) and I would not go elsewhere. She knows her job very well, is clean, on time and her prices are very, very reasonable. (Original) Mme Kim est mon esthéticienne depuis bientôt 10 ans (facial et pédicure) et je n'irais pas ailleurs. Elle connaît très bien son métier, est propre, à l'heure et ses prix sont très, très raisonnables.

Huguette Charette

(Translated) I love my facial. Kim is superb and knows her job. When I go out I feel so beautiful. (Original) J'adore mon facial. Kim est superbe et connaît son métier. Quand je sors je me sens tellement belle.

Samuel Bernier

(Translated) Relaxing (Original) Relaxant

Emelie Strauss

Worst experience getting a brazilian wax. I usually go to another place but because of covid they are very backed up. She didn't use hard wax or suger. She didn't wear any gloves, said her clients prefer to feel the warmth it helps them with the pain(her words). It was very unsanitary!! I usually don't write bad reviews but this was just too much. Very , very bad experience!

mark raf

Thus was my first time getting my back waxed so not sure how to compare it. She was crazy fast with no hesitation which i really liked. But then when she grabbed a hand full of cooking coconut oil to butter me up with i didn't think it was to weird until the wife said that might be why i got a rash. Like i said it was my first time so who known.

Thalie S

(Translated) I'm coming for hair removal. It was a disaster, extremely painful hair removal (even for the eyebrows !!). I have bruises on my legs and eyebrows now and the skin is bright wherever the skin has been plucked !! I do not recommend and would never come back (Original) Je viens pour une épilation. Ce fut une catastrophe, épilation extrêmement douloureuse (même pour les sourcils !!). Jai des ecchymoses sur les jambes et les sourcils à présent et la peau a vif partout où la peau a été épile !! Je ne recommande pas et ne reviendrais jamais

Nicole Des-champs

(Translated) My first visit was unforgettable! It is very organized, there is music, comfortable sofas, everything was so warm. It lacked nothing! Kim is very kind to these customers and she always gives her 110% for her massages, facial, manicures and etc. My nails were so pretty, after just a few minutes, I am very happy with the result! (Original) Ma première visite, était inoubliable! C'est très organisé, il y a de la musique, des canapés confortables, tout était si chaleureux. Il ne manquait de rien! Kim est très gentille avec ces clients et elle donne toujours son 110% pour ses massages, faciales, manicures et etc.. Mes ongles étaient si joli, après juste quelques minutes,je suis très contente avec le résultat!

Fenny Rosita

The place is really fantastic and excellent. For sure recommend this place to friends. Kim is really excellent esthéticienne.

A. Rose

Kim has been my esthetician for years! I have referred to her to many friends. She is amazing and her work is always top quality. I honestly get compliments on my skin all the time, she is the reason it is always clean and glowing! Thank you!