Reviews of Guelph Medical Laser & Skin Centre (Spa)

Heidi Moore

I have been a client of Guelph Medical Laser & Skin Centre for many years as I have very sensitive skin and the team here has helped me through it all! The staff are very personable, knowledgable, understanding and professional. The office manager, Francis is wonderful to accommodate my ever changing schedule. I am very thankful to be a patient/client at the Guelph Medical Laser & Skin Centre. Thank you!

Duck Dom

My first appointment at this clinic was for scleratherapy, which went well. The clinic provides you with 3 cc of sclera solution to treat your unwanted veins. On my second appointment RPN S did the procedure as well, however on this appointment she used a syringe that was not 3 cc but a lot less. I was injected only 3 times. On my first appointment I was injected over 15 times. I said after the procedure. Is that it. Are we done. She was like, yes. I thought that was weird. Went home. Kept thinking how can that syringe be the same as my first appointment. So I launched an inquiry to the clinic. RPN S was away on vacation. I had another booked scleratherapy from when I left my second appointment. I was told I would speak to RPN S about my previous treatment at that appointment. At that appointment she said the reason she used a smaller syringe on my second appointment was bc the clinic ran out of sclera solution and she had to use a different stronger solution. I was thinking in my mind at the time, why wouldn’t she disclose this at the time of my appointment or before my appointment to give me the option of rebooking. I decided to shrug it off and give her the benefit of the doubt. During my 3rd sclera appt, she used the correct 3 cc syringe and appropriate solution volume. After the sclera I had 17 units of Botox administered to my forehead, eye lift and frown area between my eyes. Approximately 5 weeks after the treatment I had no results from the Botox at all. I have been doing Botox for at least 4 -5 years about 2-3 times a year. Approximately at max between 15-20 units depending on the need or time between sessions. Sometimes only doing 12 units. My previous treatments were done in Waterloo at a different clinic. I only chose to do the treatment at Guelph Medical Laser Skin Centre bc I was already doing scleratherapy and this clinic had a deal of 7 per unit for Black Friday. When I went there today to review my nonexistent Botox results Nurse T came to speak to me in a private room of to the side. She walked in the room, no smile, very aggressive and assertive. Felt like I needed to hire a Lawyer to represent myself. She had a paper in front of her with a diagram of a person and numbers written on it representing units I had done supposedly. The units written down did not even equal 17. She had to add the number 10 to make it equal 17. Right then and there I knew this was gonna be shady. I know the clinic uses electronic charting and not paper chart, furthermore my name wasn’t on the so-called chart. She would ask me questions and when I answered she would tell me to breathe and settle down, I wasn’t able to explain myself. I felt horrible in that room. She continued on saying there were no photos to corroborate my concerns. I told her RPN S did take photos. She was like where? I said in the treatment room. She was like what device was used to take the photos. I said an iPad. I really should of showed up with counsel. I kept trying to show her that when I raise my eye brows I had muscle lines on my forehead which I shouldn’t after a Botox treatment. She then said I would of needed 20 units, an extra 4 units for results, then said that 17 units wouldn’t treat my crows feet. I did not have any crows feet to treat and that part of my face was not treated. She then became very upset when I rebutted her crows feet statement stormed out of the room screaming into the reception area that she isn’t dealing with me. I was completely embarrassed and ashamed. Humiliated. I didn’t know what to do but sit still and wait in that room till I calmed down. 5 minutes later another woman entered the room and she was polite, and seemed kind of concerned she knew I wasn’t happy with the treatment and refunded my money. For this they get 1 star. Buyer beware. Personally I do not believe this clinic practices in good faith, especially the nurses injecting patients there.

Danielle Wilkinson

I went to Guelph Medical Laser Skin Centre for the first time yesterday! I had a consultation regarding my active acne and scaring. The Dr. I met with was very informative and helpful in finding me a treatment plan that would work right away! I am excited and looking forward to having confident skin. Can't wait to go back for my next appointment!

Whitney Tokeson

I have gone for laser hair removal and used their products to help with facial acne/scaring. Their staff have always been helpful and understanding. They take their time to listen and explain the best steps for you to get the best results.

Jaimi Fellows

Great customer service, clean and welcoming from the moment you step in the door. All the products used were explained and shown to me throughout the process of my hydra facial.

Adrian Varilla

Just wanted to say thank you to the team @ Guelph Medical Laser! Clare is amazing and super helpful. My skin (acne problems) hasn't been this clear and healthy in a very long time. My confidence and "swagger" is finally back after a brief absence. I will definitely be a long term customer and I would recommend this clinic to anyone - even males. The chemical peel is also very effective and the "recovery" time is minimal.

Denise Hollingsworth

Staff are always friendly, considerate and confidential. Sylvia is amazing and busy, don't wait last minute to book an appointment!

Justine Lavallee

I have been to Guelph Medical more then a handful of times and my experience has always been great. The front staff are welcoming and friendly and always find time to fit you in for an appt. Silvia is professional, caring and attentive to what you are looking to achieve and she makes herself available after if you have any questions or concerns which is super helpful and appreciated. I have also had a couple Hydra facials and my skin has never felt so good after. I will continue to recommend Guelph Medical to friends and family.

Somer Antonopoulos

I was referred here by a friend several years ago and I have never looked back! Having had many services from GML I can honestly say...it is THE BEST! Top notch service, procedures and facility. Each member of their team brings their own set of special skills and talent making them stand out from the crowd. Do not go anywhere else, you won’t be disappointed. Thanks ladies for all you do! A++++++++

Kelly Mac Donald

From the moment you walk in the door you are treated with kindness and professionalism.

leah c

Amazing service. Everyone is so professional and friendly. Sylvia is the only person I will trust with filler. Highly recommend !!

Ashley Honsberger

Just had my first hydro facial at Guelph Medical and was very happy with the service and results. Clean and very professional clinic, the procedure was explained clearly and I felt great when I left.

Jacqueline Morrison

I have had several hydrafacials done here in the past couple of years and I have nothing but good things to say about the clinic and the people who work here. I highly recommend! It's also worth mentioning that I appreciate not being pushed to buy expensive products as is the case at many clinics.

Kirs Best

Great place all around! The staff is fantastic, providing excellent service and a wide range of services. I would definitely recommend them to anyone as they take the time listen to your needs and explain various options.

SG

Great staff. All helpful... bruising is kind of part of it. We take things like Advil etc prior. How do you expect to put needles into you face and not expect occasional bruising. It happens... it certainly doesn’t mean it’s the fault of the injector. They are quick to explain and answer questions. Would recommend!!

Daphne Breese

The entire experience, from walking in the door to having my hydra facial was exceptional. I recommend this clinic, they do NOT up sell or make you feel bad for not buying extra products, etc and Tammy and the girls behind the desk are all first class.

Leah van Esch

Excellent experience and staff!

Becky Liggett

I absolutely adore the ladies who work here! Katie at the front is always super welcoming and is always so helpful with booking, responding to questions, emails and inquiries. I see Tammy for injections and she has the nicest bedside manor and is so gentle you can barely feel any discomfort. I also have been all over the city looking for the right skincare regimen for my sensitized skin and it wasn't until I met Claire that my skin actually cleared up! I thought I was bound to spend my adult life dealing with break outs that lead to hyper pigmentation but within a few months of a strict skincare routine my face is completely clear with my scars rapidly fading. I cannot say enough good things about this company. If you are serious about good skin and are research oriented like me, The knowledge and skill of the staff is incredible and I highly recommend Guelph Laser. I cannot wait for COVID to end so I can see these ladies again!

Alexandra Morrison-Saudade

An amazing clinic, nothing but good experiences! The clinic manager Katie was excellent in booking me with my limited availability. Sylvia was amazing at giving fillers and a lip flip with a focus on making sure you look natural! So excited to get back!

Georgia Laurie

Fantastic place. The clinic manager Katie is very sweet and organized. I love that I get a reminder before my appointments and communication is always clear. All of the appointments I've had are on time, and when I had to reschedule they were very understanding and accommodating. The clinic is clean, the staff are friendly and professional, and nurse Tammy is the best. I've been to a number of a cosmetic clinics, but Tammy is legitimately fantastic and I can't recommend her enough. She is kind, engaging, genuine, and very experienced. I get very anxious with needles, and she is always patient and accommodating. She just has a kind soul and I always love getting treatments done at this clinic. And the results are always amazing. If you're looking for a great cosmetic nurse who will deliver beautiful results, I 100% recommend booking an appointment with Tammy at Guelph Medical.

Brandy Nancekivell

I was recommended by my girlfriend for the hydra facial and I loved it! Everyone was so friendly, and Tammy was amazing! She was so knowledgeable and it felt so nice to have a deep clean for summer. I highly recommend!

Mia Baaz

The services and Sylvia were excellent at Guelph Laser Clinic. Sylvia is so great, very skilled, and professional, she addressed all my concerns, big thanks to her my skin looks awesome now. I had amazing long-lasting results. All the COVID protocols were in place, I felt safe going back to have my Spa needs done with such an amazing team. I definitely would recommend this clinic for my friends and family.

Jo Swift

Before my appointment I was a wee nervous, but When I got there and went in sat down looked around very pleasant and inviting atmosphere, very friendly and easy to talk to staff I can’t wait to see my results and my 2 week follow up appointment 5 stars Thank you Tammy And staff

Jane Robbins

Sylvia is not just a injectionist, she is a true artist!!! Love everyone in this clinic.

Claire Traversa

Very professional and clean facility. Listened to my concerns and treated me to address them appropriately :)

Marilyn Bonneville

So far, So good however I'm in the middle of a procedure so I'll reserve judgment until I see the final outcome. The staff are very friendly and helpful.

A

Sylvia is one of kind! She does amazing work and takes time and care into each service. She is super talented and professional. I'm so happy with my results.

Fred Prior Landscape

Had my first hydra-facial and last week and absolutely LOVED it!!! Highly recommend having one!! Super friendly staff as well!! Stephanie M

Sandy B

Very knowledgeable and friendly staff. Sylvia answered all of my questions and provided excellent service during my appointment. I will be back for sure.

Malak

Have had a really good experience here!

Jessica Fennema

Honestly, what a great experience! The staff were great. I felt super comfortable and love how clear my skin has been since my visit in October. I will definitely be booking again.

Madison Oakley

I started using Guelph Medical Laser and Skin about 3 years ago when I started noticing skin issues. I frequently need vein removal around my nose and I always leave pleased with the results. I’m also a huge fan or the hydro facial and cannot wait to try the vampire facial.

Mary Vivilecchia

Just experienced a hydrafacial with Tammy, amazing! She’s awesome! Claire is awesome too, I’ve had a few sessions with Claire. She is super sweet. The ladies at the front desk are amazing. Beautiful place. They take real good care of you. Friendly, kind and very knowledgeable. I would highly recommend coming here.

Julie Andrews

I have had a couple hydrafacials here, and am always so impressed with not only the service itself but the professionalism and friendliness by all of the staff! Claire is wonderful at what she does. I moved to Guelph a year ago and am so happy to have found my clinic home!

rania

Great staff and excellent service

LISA ROWLEY

The ladies at Guelph Medical are so warm and welcoming. Every service I have ever received by any of the ladies is done with professionalism and detail. It’s always a pleasure to go to Guelph Medical.

Jennifer Hiller

I absolutely love Guelph Medical Laser clinic! The staff are all very kind and most important... honest. I would strongly recommend them to anyone looking for a change in their skin routine!

K S

My hydrafacial experience at Guelph Medical Laser was fantastic. It was my first time getting hydrafacial. Everyone I encountered at the office was very friendly. The esthetician (sorry I forgot her name) was awesome and explained the procedures thoroughly. No one at the office upsold or gave me pressure to buy their products/packages. I highly recommend this clinic and will definitely come back again.

christine schnurr

I just had a hydrafacial today and my skin looks and feels fantastic. It looks like I'm wearing makeup, so smooth and flawless! Very professional and knowledgeable staff! Impressed.

Amanda Jenkins

I've been going to the Guelph Medical Laser & Skin Centre the past few years and I keep going back for the hydrafacial because my skin always feels and looks amazing afterwards! It's very easy to book a consultation and they take the time to assess your skin and explain which treatments are best suited to you. If you are looking for a place to book facial treatments I would highly recommended booking an appointment here.

Julie Proulx

I love this place! Was my first ever Botox experience and have recommended my friends to go see Sylvia and her expert hands. I trust no one else. Staff is knowledgeable, friendly and always have great recommendations for me. So happy I found them!

Kenna Richardson

I really enjoyed my first Hydrafacial with Claire! Claire is very nice and answered all my questions before the procedure. Friendly staff overall and I love how clean my face feels now!

Karen Steenbergen

I had a PRP done by Tammy, at Guelph Medical Laser and Skin Centre, 2 days ago. Tammy was very thorough in her explaining and preparing me for the procedure. She was encouraging during the procedure and was able to tell me when a particular area might be more sensitive, which put me at ease. I appreciated her follow up the next day. I felt confident in her abilities and would highly recommend Tammy as I feel she shows a very caring demeanour. Thank you.

Katerina Giles

All the staff at the Guelph Medical Laser and Skin Centre are very helpful, professional. Tammy King has magical hands that make every procedure pleasant. My results from the treatment that Tammy administered are amazing! She listens to your needs and wants and suggests the best solution. Megan is the reason I initially started becoming a regular client at the Guelph Medical Laster and Skin Center. She is not only the most pleasant person, but also an expert on skin and skin care. When you book any treatment, you will probably have the pleasure of communicating and being greeted by Elijah. The quality and value of the treatments is amazing as compared to other centers. The staff are the icing on the cake.

Cassia Dal Bello

I have been going to Guelph Medical Laser & Skin Centre for a few years now, however I took a fairly long break between appointments because my skin had been much better. I have suffered from acne for several years so I started getting HydraFacials. I have just recently gone again to get another set of HydraFacials because my skin has been acting up. Tammy made my experience so enjoyable and comfortable. She was so sweet and helpful when it came to finding a solution to my skin problems. I am so happy that I came back to the best team of experts. Thanks for all the help!

Jo Francis

Thank you for an amazing experience, I always enjoy recieving the hydro facial. Today I had Clair and she was a true delite:) Not only was she great at doing the treatment, her up beat and positive personality make me even more interested in coming back. Thank you, Clair and Guelph Medical Laser!

Kelly Smith

I absolutely love Guelph Medical Laser Clinic the services are amazing and the staff is wonderful

Holly Stafford

During my top up i ended up with a bruise on my forehead.Looked like I have been poked with a sharp stick multiple times. Sylvia is o.k , cannot stand the staff, rude and patronizing.

Karen Yeoman

Amazing Staff. Very friendly and informative. Had my second hydrafacial and I can see an improvement in my skin. Highly recommend the center

Jen McD

Tammy is an angel! After a rough divorce I didn’t know who I was seeing in the mirror. She helped me understand all my options and was empathetic and compassionate about my situation. The results exceeded all my expectations! Every morning now, I look in the mirror and this relaxed, fresh, open face looks back and I can actually believe for the first time in years that yeah, I got this, today is going to be a good day. I HIGHLY recommend Tammy to anyone considering Botox or fillers. She will find the perfect solution and keep you safe and relaxed each step of the way.

Alka Mal

I had a hydrafacial the other day with Tammy, she was very thorough and took her time - she was attentive to my skin concerns and recommended some products to help - the staff are always very nice and friendly, highly recommend

Brenda Davis

I really appreciate how the staff does everything in their power to accommodate their clients needs. As a senior I am very concerned about possible exposure to Covid-19 and Sylvia and her staff have put in place protocols to make us all safe . Sylvia is a really expert injector and I always am very satisfied with her ability.

Valeria Pugliese

I recently went to Guelph Medical Laser to see Tammy “Botox Blondie” to get some filler in my lips. I had received filler elsewhere and I wasn’t completely satisfied with the results. I had seen Tammy’s work on a friend of mine and I loved how her lips turned out so I decided to go see her. She is such a pro. She immediately addressed my concerns with such care. She has an amazing eye for detail and really knows how to give you the best possible results. She also has a very cool, friendly demeanour that makes you feel immediately comfortable. I had no swelling, no bruising, no pain afterwards. My lips now look full yet natural. She gave me exactly what I wanted:) I would recommend Guelph Medical Laser, and Tammy to anyone. Thanks Tammy!

Susan Cullis

A reliable acquaintance recommended GML to me for leg vein treatment. My appointment was with Dr. Bishop. In just two treatments I've had good results and no longer need to feel self-conscious about my legs. Staff here are welcoming and knowledgeable. I also appreciate the free parking coupon for treatment visits.

McKenzie Walsh

Just had my yearly Jessner Peel, great refresh for the spring. Love the treatment and the experience is always great!

Susan Miehm

I recently visited Guelph Medical Laser & Skin Care for Botox. I was extremely pleased with the results. Staff are professional and friendly.

Colette McAuley

The staff are exceptionally professional, courteous and knowledgeable. They gave great advice for my skin.

Bonnie Mallard

Very knowledgeable, friendly and reliable service.

Nicole Borics

Great experience. Staff is very friendly and I am really happy with the results from the hydrafacial. Highly recommend.

Melanie Garrett

I’ve had a hydrafacial and 2 Jessner peels done with Claire. I’m going for my third today. The staff is friendly, professional and always helpful. They listen to what your needs are and make suggestions based on what is best for you. They genuinely care! Thank you to all the staff and especially Claire!

Venkata Janapareddy

Great and hygienic clinic. Friendly staff. Claire and Tammy was amazing. I highly recommend it.

Jasmine Webster

Had my 1st hydra facial here and now I'm hooked!!! My skin is beautiful and can't wait to for my next one.

Kimberly Johnson

I’ve been going to Guelph Medical Laser & Skin Centre for approximately eight (8) years and cannot speak highly enough of Sylvia and her team at large. Recently I received Lip filler and Botox services from Tammy. Through Tammy’s education not only on the process and product, but also on an effective treatment plan, I obtained the results I desired. Tammy’s patience with my inquiries, check-in’s post-treatment, and customer service extended beyond the Clinic setting. Her precision with injections correlate to art; the physicality of a face being her canvas, and I LOVE my new lips and smoothened forehead. Guelph Medical is a professional, informative group of experts who value patient individuation and embody positive team comradery making for a fun, relaxed atmosphere, and overall great experience. Communication, information/education and trust are imperative when one is contemplating or receiving procedures that alter one’s preferred aesthetics. I highly recommend Guelph Medical Laser & Skin Centre for anyone curious about or seeking the various treatments they offer and highly recommend Tammy for any Lip / Botox treatment as you won’t be disappointed. Thank you Tammy, you’ve not only impacted the physicality of my lips but also my intrinsic satisfaction, mentality, perspective, and furthered my understanding medically of the procedures I will continue to come back for.

Lisa Rowley

I have enjoyed many different procedures from the ladies at Guelph Medical Laser and Skin clinic over the years. Tammy is so personable and professional. The office manager, Francis is wonderful to accommodate my schedule and is very knowledgeable with the creams that will work with my skin best. Keep up the great work!!

C

Ladies were lovely with a great bedside manner. So sweet. Often these appt can be daunting but that was quickly dismissed. Well done.

Olivia kostecki

Have had such wonderful experiences with Guelph Medical Laser and their staff. Everyone is extremely friendly and welcoming. Tammy is very personable and knowledgable. It is clear she prides herself in her work! Would highly recommend this clinic & Tammy for any filler needs!

Mary Ann Veitch

Employees are nice and helpful. I’m working with Claire and she is great. I would recommend this place.

Nicole Martini

Love the anti-aging hydrafacials at Guelph Medical Laser! My skin has never looked better! The staff are lovely - special shout out to Claire and Frances :)

Carolyn Kurisko

I have had a number of treatments at Guelph Medical Laser. Juvaderm, botox, hydrafacials and I am SO impressed with the results. All the staff are professional and great. Sylvia does amazing work! I highly recommend this place. I can't say enough good things about it.

Stephanie Henderson

Sylvia is a very experienced injector who listens to your needs!!

Chloe Riemer

Nurse Tammy creates such a warm and welcoming environment, you can tell that she loves what she does and excels at it. I went in for lip fillers and I can promise you will not be disappointed, she is a perfectionist in the best meaning of the word.

K Evans

Great service, professional and friendly staff. I would highly recommend their services!!

Stephanie Double

I love all the great girls at this spa. Excellent treatments and make you feel so welcome. Thank you

Donna Simmons

I went for hydrafacial on Wednesday. The girl was very nice but she did nothing for my areas of concern. I was looking for dermabrasion and this was all they had to offer. This cost me 144.00 and trust me not going back. Very disappointec

Tiffany Frances Tan

Sylvia is very knowledgeable and passionate about her work. Had a wonderful experience. Highly recommended!

Marilyn Kastelic

The staff at Guelph Medical Laser and Skin Centre are very pleasant to deal with and well informed. I have been pleased with the line of skin care products they have suggested. Claire has been very helpful with her advice.

Abenezer Tesma

Amazing service. professional and friendly staff. Highly recommend !!

Julia Rak

I love the ZO Skin care products , for face or body , regardless . My skin can tell the difference. The staff is very helpful in every question that I have. Thank you for being very professional. I would recommend Guelph Medical Laser and Skin Centre to everyone. Julia

Angela Paquete

All staff very friendly and experienced. Have been going to Guelph Medical Laser for many years now and would recommend them to everyone.

Charlotte Dowd Crdowd

I have had a few treatments at Guelph medical laser over the past few years and what I like about this clinic the most is that all the staff are so professional, as well friendly and informative. They always take as much time as I need to explain everything to me so that leaves me feeling clear, safe and in good hands. All my treatments have been successful. Thanks so much

Jennifer Brownlee

I went in for a coolsculpting consult for my inner/outer thigh area. The staff were very kind and professional. Although I was prepared the spend the money, I was informed I would not be a good candidate as my pockets of fat were not large enough and the procedure might actually leave me with excess skin that I would not be happy with.. I was so greatful for their honesty and professionalism! I would definitely recommend this clinic.

Brian Smith

Fantastic place with exceptional staff. Won’t go anywhere else for my face.