Reviews of em clinic and spa (Spa)

La Na

Em clinic provides a wonderful experience. Dr. Le and Sarah are both friendly, knowledgable and great at what they do! I always enjoy my appointments with them. I highly recommend anyone interested in learning more about the treatments they offer or looking for a highly experienced injection provider to give them a call, you won’t regret it

Kerry McCullough

The staff are very knowledgeable and friendly. I had concerns with the procedure I was getting done and they were able to answer all concerns I had. The procedure itself was quick and pain free! I’ll definitely be going back to Em Clinic for future services.

dendeuce12

The EM Clinic is super clean, sleek and everybody is extremely friendly. My massage with the RMT Amanda was exceptional and I highly recommend her. Needless to say, I booked another appointment on my way out.

Tjmh 36

I had such a great experience at this location. Sarah the nurse and clinical director who was assisting during my appointment was very comforting and knowledgeable when it came to my tattoo removal procedure. Dr Lee was wonderful and pleasant during my treatment. I would 10/10 recommend this place! Overall great experience

Susan Rice (Ocrdiva)

All amazing things to say about EM Clinic and spa. The staff is friendly and knowledgeable. They make you feel comfortable and stress free during your appointment. I highly recommend this clinic. They make me feel amazing.

Varsha Pasel

Amazing customer service and client care. Absolutely love the high quality products and services!

Jen Wishlow

What a wonderful experience from start to finish. Sarah and Dr. Le are absolutely amazing! They made me feel right at home. Very reassuring and calming during the whole experience. First time Having Dysport and was a bit nervous. All my questions were answered and never felt rushed. Results are absolutely amazing and I have been back several times Would highly recommended!! Thanks again for everything!!

Kim Teasdale

Very happy with my experience at EM Clinic. Sarah is very friendly and knowledgeable. I'm completely satisfied with my results and have booked a follow-up appointment.

Sophia Polenek

Katelyn was excellent. She was patient, walked me through all my options and was accessible after hours when I had questions. I am very happy.

Charles Feinstein

The space was sleek, modern and immaculate. The staff used state of the art techniques and were knowledgeable and very nice. A super experience.

Michael Nguyen

Received a facial treatment for my acne scars, was really pleased with how good the service was. I will definitely be back for another treatment.

shelly aguiar

I have had a few PRP fillers and PRP facials at EM Clinic. With some weight loss and approaching 40, I wanted to have a few areas on my face more full, some early signs of aging filled and improve my complexion. I wanted to use a natural substance since I have an allergy to nickel and cobalt which can be found in so many different products. Dr. Le is very knowledgeable, friendly and has an eye for enhancing your look, but making you look natural and refreshed. He recommended using PRP which came from my own blood. I am also using various Skinceuticals products which are also available at EM Clinic, and have not had any allergic reactions. I have had so many compliments on how well my complexion looks, that my skin glows and that I look younger than I am. I am so happy with my results and highly recommend Dr. Le and EM Clinic.

Emily O'Brien

Katelyn was welcoming and full of knowledge! She was friendly and easy to talk to. Booked my first treatment same day as consult! Can’t wait to explore more of the amazing treatments they offer.

Emileigh Sampson

I've only been once so far but it was a fantastic experience! I am doing laser hair removal at the clinic. They made me feel comfortable and answered any questions I had about the procedure and care. I am definitely going back! 10/10 recommend this clinic and their staff.

Michelle Ladouceur

I have been for several treatments at EM Clinic. I have had Dysport and IPL and I LOVE IT. Not only are the staff and Dr Li Knowledgeable and professional, but they’re so friendly. I felt so comfortable and I was able to ask a lot of questions and raise any concerns I had prior to my treatments. The facility itself is so clean, spacious and the treatment rooms are very private so no one can see you. They offer a variety of safe treatments and services and amazing products as well. I have switched my entire skincare line to Skinceuticals and it’s been such a dramatic difference I will continue to be a patient at EM clinic as I feel safe and I have no concerns about anything I have done. I really love that a doctor is responsible for injections. That made me feel 100 percent better. Thanks EM clinic for providing exceptional service!!

Grace Yvonne

Such a good experience at this clinic. Went in for Botox and they exceeded my expectations and made my visit very enjoyable. Love how personal and professional this spa is! I will definitely be going back.

Kate LeCourtois

I came to em clinic after going to another well known local medical clinic. I have to say I much prefer the vibe at em clinic!!! The staff is so friendly and open to answering any and all questions! They make recommendations specific to my skin without being pushy and give plenty of options! I will definitely be going back for my skin care, Dysport and hopefully other treatments soon!

Lori Tinella

First time here, great place and staff.:) Received the hydro facial ( michelle special) and it was wonderful! Thanks Katelyn Will be back ????

Amy Shields

Katelyn was very professional and calming with respect to the entire laser hair removal process. She went through each question ensuring I understood what would be taking place. When filling out the skin type questionnaire, she was helpful in explaining what the difference in options meant in a more practical/realistic scenario. She was calm and patient with me during the actual procedure and made me feel comfortable. I would highly recommend Katelyn for any laser hair removal procedures. Thank you, Katelyn for making my first time such a good experience.

Emma Silver

Professional and accommodating staff made me feel safe and comfortable in their care.

Amelia Reich

Em clinic is AMAZING!!! I went in for a Hydrafacial with Katelyn and she was super friendly, knowledgeable and professional. My skin is absolutely GLOWING and I can't wait to go back for my next one! Also, Sarah is always so kind, courteous and makes booking a breeze. She even managed to sneak me in when I showed up for my appointment a whole day early haha! Such an amazing clinic. They have a lifelong customer here for sure!

Michelle Dokis O'brien

I went for my second IPL today to reduce the brown spots on my face...I have to tell you, I got so much more. It tightened my skin, tightened my pores and lightened up the brown spots. It doesn't hurt just a little sting that lasts a second and just a Iittle shock from the noise and light...when it's over there is no pain. I have one more to go in the session package I bought and can't wait. I also booked in for dysport and a hydrafacial near the end of the month to really give my skin that extra little glow and help to looking and feeling my best! Katelyn is very professional and really goes through all the steps of your procedure. She is very passionate about her profession!

vani k.

Dr. Le and Sarah are amazing to work with, super friendly and very knowledgeable. I felt comfortable right off the bat, and the place is absolutely beautiful. I'm happy to find a Skinceuticals provider, and you can tell that they take pride in their lineup of equipment - they've definitely invested in the quality. I'm excited about discovering this new place and I can't wait for my next treatment here!!

Rachel Exler

Staff is very friendly, efficient and professional. I got dysport on my forehead and was in and out in 20 mins. Great service!

Kayla P

I cannot say enough positive things about Em Clinic. Each time I visit, the staff are warm and welcoming. The Clinic Director Nurse, Sarah, always greets me with a smile and makes me feel comfortable by explaining the procedures beforehand and following up afterward to make sure I am happy with the results. Katelyn is always willing to answer questions and advise about products and aesthetic procedures, even when you are not in for her specific services. Dr. Le is exceptional in the treatments he provides and creates an environment where patients feel like their concerns are heard and leave feeling better about themself. I have been to other clinics in Guelph, and I can say for sure that Em Clinic is the best in the city! Thanks for all you do - Kayla

nick vongthavy

I went in to get a Hydra facial signature done by Katelyn. She was so knowledgeable, professional and passionate. I felt so comfortable as I asked her questions about my treatment. I walked out with a glowing skin, confidence and another appointment booked for next month!!

Vicky Kozlowski

Hands down, the best place to get Dysport/Botox in the city. I've tried quite a few places in Guelph and em clinic has given me the best results. I've also received a TruSculpt 3D treatment on my chin and its completely transformed my profile - I recommend the treatment to all my friends and show everyone my before and after pictures, they're all so shocked at what amazing results I had. I couldn't recommend this clinic enough.

Holly Ross

A group of people who obviously take pride in the services they offer and do everything to ensure guest satisfaction. Down to earth, easy to talk to and incredibly professional! I look forward to many more visits!

Tiffanie

I loved everything about my experience at em clinic and spa. Katelyn was not only super punctual but patiently answered all my questions before and during my hydrafacial. There was no pressure at all to buy products afterwards, but Katelyn was very knowledgeable about the different lines of skincare and gave me her honest opinion as to which products she’d recommend for my skin type and goals (i.e. to have gorgeous glowing skin like hers!). Already looking forward to my next visit.

Valerie D

Clean and professional and always amazing service! Have been extremely happy with everything from the EM Clinic

Quinn McKitrick

This was my first time at Em Clinic & Salon and I was impressed! I read the reviews and wanted to give them a try, I'm so glad that I did! Sarah and Dr.Lee were very professional, made you feel comfortable, and knowledgable in the treatment they offer. Dr.Lee knew exactly what I wanted when asked for a natural, less frozen look! I'm excited to go back for my two week follow-up. This is my new salon for Dysport! Katelyn was also very knowledgable when it came to the skin care line they carry, skinceuticals. I'm excited to treat myself next time with some products!

Ewa Krukowski

This was my first visit to Em clinic, the space is very pristine and tidy! My experience here was seamless and very positive. I found the staff to be very professional, thorough and knowledgeable!

Katie Lee

I recently received a laser treatment on sun spots on my face and I could not believe the drastic difference and fading after just one treatment! Secondly the clinic is clean, bright and the staff are fantastic. Sarah who did my treatment, really took her time to ensure the right settings were used and explained the entire process before we started and answered all my questions, which put me at ease. Overall the treatment was a breeze and It should take approx a total of 3 treatments.

Marta Fonseca

Great experience! Dr Lee & Sarah & rest of staff are amazing. Can not wait for lockdown to be over so I can continue with my treatments. Very knowledgable & great customer service.

McKenzie Embree

great experience, professional & friendly

Sandy B

I would highly recommend EM clinic. The staff are wonderful and Dr. Le was very nice and took the time to address what I was there for. Will be happy to refer people to this clinic.

Samantha Upshall

Fantastic professional staff in a beautiful Clinic. I have used thier services and products many times. I always leave absutley satisfied and confident in myself and in the staff. Can't wait to go again and enjoy the me moments!

Samantha Iannuzzi

It was my first time at EM clinic. I had booked a Hydrafacial as I had heard wonderful things from friends who have been clients at EM clinic.. I was not disappointed. Katelyn was lovely - very kind, professional & warm. She explained every step & every benefit of each step. Further, I am blown away with the results. My skin is so even, soft, & blemish-free. I can’t get enough of how glowing and radiant my complexion is since that service. I will absolutely book in for this service again, and explore other options as well.

Lyle A

Well i am having prp shots for my hair, I have had three prp done so far and I have notice a big difference in my hair thickness, volume and growth. Dr. Le and Sarah have been wonderful and have supported me during this process during the good and bad times. I do recommend anyone during prp treatment too eat healthy and take care of your hair and that might help the result. I also would recommend this clinic to everyone! I forgot to say that I am using minxdoil roller as well too!

Carol Savoie

I went for an IPL consultation with Katelyn… I felt welcomed and in great hands from the moment I walked in. Very professional, she took the time to ask all the questions, talk about everything I was experiencing, listened to my questions and concerns. I walked out feeling like I was in the best of care. I cannot wait to start my treatment but first I’ll finally be getting my very first hydra facial in a few weeks!! Book your consultation now, you won’t be disappointed! Cheers, Carol.

Sarah D

I love this clinic and staff! The staff are so friendly, professional and knowledgeable. I have been going to the clinic for Dysport. Dr. Le is not only the best injector I have been to, he is also very personable. They also sell Skinceuticals skincare which has also change my skin! Thank you em clinic!

Tara Stigter

Em clinic is a welcoming, clean, upscale medical spa. Friendly knowledgeable staff that are always ready and willing to assist with information about their products and services. I love the location, away from the busy city core, easy parking. They have an awesome Instagram page too!

Jackie Mckay

I highly recommend em clinic! The staff are kind, friendly, knowledgeable and always make me feel welcome and comfortable. I have been receiving regular massages with Amanda RMT and I have to say I have never experienced a massage like hers before. She is excellent!!

Colleen Janer

I have been receiving IPL treatments to correct my sun damage and I am very happy with the results! I have also been purchasing Skinceuticals skin care from the clinic and am very happy with the products. I have received many compliments on how great my skin is looking. I highly recommend em Clinic!! The staff and Dr. Le are extremely professional, knowledgeable and friendly!

Patricia Boyer

I received my first hydrafacial today and it was great! Katie is very professional and made me feel very comfortable. She explained the steps that she was doing and answered any questions I had. I left feeling refreshed and my face feels awesome. Thanks so much em clinic!

Julie Le-Huynh

I had my very first Pico Genesis treatment last week. Katelyn did a great job explaining what to expect before my treatment started as well as answering any questions I had. I look forward to my next appointment in a few weeks and will be looking at booking my facials here!

Alexandra Teresa

Great experience with this clinic! Professional, honest and clean. Team explained everything thoroughly and answered all questions. They offered their input and recommendations with no pressure at all. I will be returning to this clinic despite the hour drive to get there !

Emma Reed

I arrived a day early for my appointment ( only I could do this) and Nurse Sarah and Dr Lee saw me today. Professional, welcoming and I am so looking forward to having more treatments here. Thank you so very much.

Linda Vines

Did not know this place existed. Called to inquire whether they carried skinceuticals line of products. Staff were extremely helpful on phone and put together my package. I arrived to pick up and was so impressed with place, knowledge and friendliness of staff. Will definitely be purchasing my products from them from now on. Might even book a facial too !

Rose Stovel

Felt very welcome each time I hVe come to clinic. Looking forward to seeing them again. So many state of the art procedures at this clinic

Randi Howe

Always a great experience here! Very educated staff, prompt and timely service. I always walk out confident that Dr. Lee and Sarah gave me what I asked. Great place!

Brittany Walton

Katelyn is so kind and enjoyable to work with! She really listened to my concerns and explained everything about the treatment (IPL). My appointment was super quick, but thorough, and I can’t wait to see the results in a few days!

Umna Arshad

Great experience getting a Hydrafacial with Katelyn! The location was clean and bright and Covid protocols were being followed. Would come back again :)

Susan Jackson

I am very pleased with my experience at Em Clinic. Since I have been receiving massage therapy from Amanda Craig I can now walk without pain. The clinic is very clean and accessible!

Michelle Mcintyre

I have received treatment at em clinic and spa for my Rosacea. I had it treated with IPL. This was my first treatment ever for Rosacea. Dr. Le and Sarah took the time to explain the procedure and what was to be expected from it. They were both very helpful and supportive especially since I was initially a little nervous. Throughout the procedure they would always check in and ask if I was ok, and doing alright !! I have been back 2 more times since for more treatments for Rosacea. I have received many compliments on my complexion :) I would highly recommend Dr. Le and Sarah at em clinic !!

jessica l

Em clinic has very friendly and knowledgeable staff. I love the skinceuticals line. Katelyn is always available to help or guide you with regards to the products and what would work best for your skin type and how to get the most of the products. They don’t try to over sell you on things you don’t need. I’ve also had laser and dysport done there. Very professional and I've always been happy with the results! They check back to ensure you’re happy with their work and I always have been! Highly recommend!

Michelle Serafini

I went to emc for the first time today for dysport. I was so impressed with the clinic. It was very clean, bright and welcoming. The staff explained the process with me before hand to make sure I was ok with the amount of dysport used and price and made me feel very comfortable throughout the whole process. I will be back in 2 weeks for a follow up and hopefully in a few months for my dysport!

Brenda Naftel

I am so impressed with emclinic and highly recommend it. It is modern and very inviting. The staff are friendly and professional. Amanda RMT gave me the best massage that I have EVER experienced! Amanda is so friendly and knowledgeable. I'm looking forward to many more massages. Thank you Amanda and emclinic.

Jo-Ann Heinbuch

I attended Em Clinic for a hydrafacial this year and it was a relaxing time and my face felt so nourished afterwards. I will book with Katelyn again and explore other treatments and product that they offer at Em clinic. The Zo Skincare that I tried is also a treat for the skin.

Julie McGann-Taylor

Absolutely love Em Clinic!! Excellent service and amazing results! Dr. Le and his staff are incredible and explain what they are doing so you clearly understand the procedure he is performing! I have been searching for a place that made me feel comfortable and relaxed and this is the place!! Thank you for all you do!!

Mandeep Johal

Everyone was wonderful! They do not push treatment or products. I would highly recommended them to my family and friends :)

Brittany W

The entire team is amazing! Extremely friendly and felt no pressure to buy or purchase goods/services. Finally made me feel beautiful and confident in my own skin. Only regret... waiting this long haha!

Jennifer Mckay

I have really enjoyed my experience so far at Em clinic. The staff is very Knowledgeable and is full of great information. This is my first time going to a clinic for any treatments and I have to say it's been amazing. I have had a few treatments so far and Sarah has been awesome to work with. Both Sarah and Dr. Lee are very professional but also Make You feel very comfortable. I was also happy to be shown the Skinceuticals skin care line. I love my new face wash and I can't wait to try more products. The place is also very beautiful and clean. They definitely take pride in everything they do there and I recommend them for sure.

Ljiljana Lukic

Some of my, coworkers and relatives use their services regularly and had great experiences in this clinic. Prior to this appointment, I was very nervous and anxious about any procedures. I already considered some other clinics but wasn't impressed and decided to wait. I really was surprised how comfortable, I felt during the complimentary consultation. The clinic manager Sarah, is very professional, kind ,and down to earth. Dr. Lee is great, provided rationale for recommended procedures and gave me options to consider. Both answered all my questions, and I felt at ease and ready to proceed. I am very happy with services I received. I am also very happy with results and would highly recommend it to anyone! Thanks you so much!

orest poluch

A treatment plan was created for me. With total respect and dignity. The team where hands on in planning the action plan for me to get the expected result. Every session was explained out for me, so that I remained an informed client throughout the treatment regime. Total professionalism and extremely supportive. And my planned results are on going, and on track. I feel great about this decision and team at em Clinic and Spa. Can't wait to continue treatments when my team and body allows. Well done. Thank you

Jenn Moore

Best results and experience I've ever had. Em clinic and spa is a very Is professional, clean, beautiful and a comfortable place to be. All staff are very well educated and skilled. Starting with Katelyn at reception who brings a welcoming vibe to the atmosphere and then the organization that is clearly noticed between the initial meet from Sarah the RPN and Dr. Lee. Both work together to determine the decision of placement and units required for treatment. Dr. Lee is excellent with really focusing on where he is going to place his injections. Not to mention his honesty, but I came out under budget and COMPLETELY SATISFIED WITH MY DYSPORT INJECTIONS!!! in fact have never EVER received results this great with numerous past botox experiences. This is my first time switching from botox to Dysport and have finally found my place that I will go forever to. I have a tremendous amount of support for this clinic and would definitely recommend that anyone who is wanting to be completely satisfied with your results without spending a lot more then necessary, then Dr Lee and his staff at EM clinic and Spa is where to go! A very experienced team of staff that will make you feel comfortable and relaxed as if you have known them forever!!! Thanks again for helping me find my forever place to go for any services that you support! I will be seeing you again!

Breanne Klump

I have had a few different treatments at Em Clinic and all experiences have been nothing short of spectacular. Dr. Le is professional, knowledgeable and very talented at what he does. Sarah is so joyful and reassuring. Her and Katelyn put you completely at ease. Cannot recommend this place enough!

Christina Harnum

Amazing clinic, everyone was kind and incredibly knowledgeable! Best clinic!

Kelsey Marshall

Had a wonderful first experience at Emclinic, Sarah was very friendly and helpful answering all the questions I had. Very clean and professional.

Jessica Flanjak

I've wanted to try Dysport for a long time now. I finally went for a consultation followed by the appointment to get it done and I'm so happy I did! Sarah was a pleasure to work with and was really helpful at explaining things and answering questions. The clinic itself is a very clean a serene place! I can't wait to go for more treatments and try some of their other services as well!

Linh Nguyen

The staff are all so friendly here. I had my first hair removal laser with Katelyn and she was so friendly and knowledgeable. The hair removal laser was not painful at all. I would highly recommend this treatment at this clinic for everyone ????

Andrea D

The staff are so friendly from the minute you walk through the door ! I had my first (ever) laser hair removal appointment with Katelyn. She is AMAZING. She made me feel so comfortable during the whole procedure. She is very knowledgeable and was able to answer all the questions/concerns I had. I highly recommend !

Ainsley Dodge

Sarah, Katelyn and Dr Le are amazing! They’re very knowledgeable and explain every detail, making each visit super comfortable. They truly care about their clients and ensure you get the results you’re looking for. Always look forward to my visits!

Micaela Bousfield

Katelyn was amazing! She knew what she was talking about and was not at all pushy to get you to buy products like other medical clinics! Such a breathe of fresh air to know that I’ll be taken care of! Cannot wait for my hydrafacial ????

Karyn Zamin

Excellent service with well qualified staff that were very professional and knowledgeable.

Shar G

Great experience, the staff are very friendly, welcoming and accommodating! Thank you!

Jaymes Overholt

I was referred to Em Clinic by my hair dresser when looking for a new place for facials and peels and I'm so happy I picked this location. Katelyn is wonderful and so knowledgable. Ive been happy with every service I've had so far and will continue to be a customer

Crystal Dunn

First time client and was so pleased with the Hydrafacial (Michelle special). Katelyn was so friendly, nice, informative and provided high quality service. Will definitely be a return client. Highly recommend!!!

Melissa Harrison

Just had my first laser hair removal appointment with Katelyn. She made me feel comfortable from the moment I walked in. She explained the procedure in detail prior to starting the treatment. Overall I felt very comfortable and confident in the care I received. Cheers, Melissa H

Christina Crouse

Katelyn was amazing and made my first facial experience wonderful. The hydrafacial is amazing!

Whitley Dannecker

I had inquired about a Skinceuticals product online that I was interested in and staff had graciously offered to set it aside for me to pick up since there were only 2 left in stock. When I came into the clinic to pick it up I was greeted by Katelyn who had it all ready for me. She was also able to help me with some other skin care concerns and show me some products that would help within my restrictions. She was friendly, knowledgeable, and so personable that it made this experience so comfortable and effortless. Her passion of skincare definitely shined through! I will definitely be returning again and will recommend EM Clinic to all my family and friends. Very impressed!

Sarah Biancucci

Jamie Le and Sarah were great during my laser tattoo removal. Friendly, informative and efficient. Can’t wait to see it gone!

nely girard

Great quality of services, products and treatments . The employees are very nice and kind. They give great advise based on your specific need. I have been a client for 3 years and will continue.

Kate Finnie Braga

I went for my very first hydra facial and it was a great experience. Katelyn talked me through everything she was doing and she was just really nice to connect with. My skin felt amazing afterwards, I walked out of there with glowing skin!

Amanda Chalmers

I was in for a consult and was greeted by Sarah and Katelyn. They are so lovely and my consult was so helpful and informative! Can't wait for my treatment!

Elena Petrachevskaia

My first experience having a Hydrafacial! Awesome outcome, I feel fresh and rejuvenated! loved the service and enjoyed Kaitlyn’s energy, friendly, knowledgeable and overall a great human! Can’t wait for my next visit ????

Toan Le

Dr Jamie and his staff were great. They were very professional and spent the time to discuss my treatment options. I’m very happy with the results. I recommend them to friends and family regularly.

Holly Ngo

Today was my first visit at Em clinic. I had laser tattoo removal and my first experience with dysport. I was nervous as a first timer and Dr. Le was kind and explained the procedure from start to finish. It was painless and now I only wish I had done it sooner! It’s a beautiful clinic and I’m already looking forward to my next appointment.

Melissa Maceachern

Awesome staff and dr.lee was great highly recommended

Ron Jackson

Thanks to Amanda Craig, RMT I no longer suffer from neck pain. Her massages have also helped decrease the number of headaches I get. I see Amanda regularly and my overall wellness has improved greatly! The staff at Em Clinic are very professional and friendly.

Jill Douglas

The clinic is very professional and their staff friendly. All appointments in time and they take time to answer all your questions.

jennifer mckay

Today I had the privilege of attending EM clinic for two treatments. The first was the new laser hair removal treatment they are offering done by Katelyn. I have to say the treatment was great and painless. Definitely recommend this treatment and I highly recommend Katelyn. Katelyn also performed a rejuvenation facial laser treatment and I can't rave enough. Katelyn was so professional and very informative. It felt amazing and very relaxing. I would highly recommend Em Clinic and Katelyn. Five stars all the way!!!!

Morgan

Highly recommend this business and especially Katelyn. She is amazing at her job and made me feel very comfortable. I recommend her and EM Clinic and Spa to all my friends and family! Very flexible with appointments too which is a huge bonus!!