Here you will see the opinions of people who use the services of Captivating Aesthetics Ltd (Spa) in the area of Grande Prairie (Canada).
At the present the firm receives a score of 4.9 out of 5 and this score has been calculated on 127 reviews.
As you can read, the average of ratings that it reaches is almost the best, and it is founded on a very large number of scores, so we can be pretty sure that the rating is quite accurate. If many people have bothered to leave their review when they are pleased, is that it works.
You know that we don't usually bother to place evaluations when they are positive and we usually do it only if we've had a problem or incidence...
This Spa is classified in the category of Medical spa.
From reception, to treatment and aftercare all the staff are professional, discrete and caring.
I’m blown away!! I had the first of three microlaser peels done almost 2 weeks ago. I really can’t get over what a difference this has made with my skin. It’s feels more youthful and brighter. I’ve been hearing comments like “your eyes look bigger” “you look happier and brighter” It’s made me want to take care of my skin better than I ever had before and gives me hope that these kinds of procedures really do make a big difference. I keep checking my face in the mirror ... feels so fresh and new! There were about 2 hours of discomfort immediately after the procedure then no pain after that. Had some redness and swelling which is exactly what causes the magic! Very worth it. Dr Z is so incredibly knowledgeable and just simply makes perfect sense! Nicole is professional and so detail oriented. I was super impressed by the attention I received and the results they achieved!! Highly recommend Captivating Aesthetics for all things skin! I absolutely love how my skin looks and feels!!
I have been seeing Stefan for BHRT, and I just can’t express how amazing it feels knowing there is someone who is passionate about hormone therapy and wants to help me feel and be the best version of me. Stefan has endless knowledge, and does a very good job explaining and talking me through things. He is kind, and sincere, and I leave his office feeling supported and optimistic for life in general. I only have good things to say about Stefan and the team at Captivating.
Dr. Zwanepoel and her team have single handedly given me my skin confidence back. She listened to my story and concerns like she genuinely cared and helped me find exactly what I needed for my skin. It’s been a few months since our initial meeting and I still can’t say enough about my experience and results. If you want real results from a team that knows what they’re doing and truly cares, go no further than Captivating Aesthetics. Thank you Dr. Z!! ❤️
Captivating Aesthetics offers Grande Prairie a one stop shop for all your aesthetic needs!!! I choose Captivating for their professionalism, education and expertise! Dr. Z and her team will always go above and beyond to make you feel comfortable and answer all your questions! I am beyond THRILLED with the results I have gained in my journey to skin health. I wouldn’t trust anyone else with my face!! The laughs and friendly conversation make my visits feel more like coffee with girlfriends!! I just love this team and will be a “visitor” for life!! ????????
This place is my go to happy place. Everyone is kind & professional. 5+ stars everytime
I highly recommend Captivating Aesthetics. Dr.Z and staff are amazing, trustworthy, professional and knowledgeable. I really enjoy going there for my skin care needs and treatments even though it’s been only a few weeks, and I can already see a significant difference. I can finally go out in public without covering my face fully in makeup.
I have been a client of Stephans for a while now. I find him very easy to talk to. He is extremely knowledgeable and very thorough. It has been very beneficial. Going to the clinic is a wonderful experience. Everyone there is kind and helpful.
There are now words! The service is incredible, though I know I’m one of many, I feel as though Stefan took the time to get to know me and learn what my needs are. I always feel completely informed and the extensive knowledge Stefan has about the inner workings of the body and why you may be feeling a certain way are always explained in a way that you fully understand. One evening I had a question and directly texted Stefan, thinking he would get back to me in the next, but instead took the time to get back to my right away and spent time ensuring I was comfortable with the information. I am not local to GP, but that has made no difference in the quality of care I have received. The front end staff are always helpful as well, they call back right away and get you the best possible appointment for you, as well as ensure your requisitions and prescriptions are sent to the correct places as quickly as they can. I couldn’t be happier that I contacted Captivating Aestetics.
Another great treatment at Captivating! I am always greeted with a smile, given the best personalized care, and I leave feeling more educated and in control of my own skin and body. Empowering! And grateful :)
I enjoyed my experience today at Captivating Aesthetics. I was nervous going in, they quickly had me at ease. They were all very friendly and knowledgeable. I am looking forward to my treatments!
I would highly recommend Dr Z and her team. I had an IPL and peel combo and the results were amazing. The skin care line she recommended is by far the best skin care I’ve used. Also, the level of care and professionalism is incredible at Captivating. Dr Z is truly an expert in the field.
Dr.Z is nothing short of amazing! I trust her with my face my life her opinion means a lot! She’s kind she’s professional and gives her honest opinion! stays true to her work and her education! She’s friendly I honestly couldn’t ever go anywhere else. It’s been I think 3 years already of getting lip filler and I have a life time to spend with her ???? thanks again to the team for always being so accommodating and sweet.
I feel so very fortunate to have being referred to Dr. Z. She truly went above and beyond with having my issue attended to promptly. I can’t thank her enough for giving me great comfort with her knowledge and HELP!????
Dr. Z is amazing!!! She is extremely knowledgeable and up to date with the latest skin care practices. She is passionate about skin care which shows in each and every visit. She truly cares about her patients and their needs. I always feel well informed and I’m never disappointed!
I was extremely nervous upon making my consultation appointment, however my nerves were calmed within the first few minutes. Dr. Zwanepoel walked me through step by step to a customize treatment plan for my concerns that I had with my skin. I left the office with a plan and samples to start off my treatment. Thank you so much.
I have tried lots of dr.with no help for years I finally found a place willing to help and give me hope
5 stars doesn't even really begin to describe my experience so far at Captivating Aesthetics. It may have only been my first time there, but I'm looking forward to going back and figuring out all this health stuff that used to seem so complicated and sometimes hopeless. If you've been talking yourself out of it, I strongly encourage you to just get going asap. Even if you are someone like me who tends to feel uncomfortable because of your body, that's what Dr Z. and the rest of the team are there for -- to not only take care of your outer appearance, but find out and treat whatever may be affecting it. ☆☆☆☆☆(+)
All my questions were answered she was super knowledgeable and kind i was very happy with my consult and looking forward to having my work done!
I met with Stefan about a month ago to discuss their BHRT program and I am so glad that I did! I’ve seen a couple doctors since finding out I have PCOS, but Stefan actually took the time to explain all of my blood work results, how they differ because of my PCOS and what they’re effecting. This made me feel so much better with out even starting any treatment! It’s only been a couple weeks since I’ve started on the recommendations from Stefan and I’ve already noticed some big changes in my energy levels among other things! I’m very grateful to have found someone who wants to work with me on creating a life long solution rather than a short term fix. Meeting with Stefan was 100% worth the time and money, I definitely recommend it to anyone struggling with hormone unbalanced!
I've been coming here for the last year. Stephan has helped me so much he's full of knowledge easy to talk to and always takes the time needed all the staff there is so friendly you feel like family
Everyone at Captivating is always fantastic to deal with. Dr Z. has gone above and beyond to help me with my skin problems, as well as figure out the underlying issues causing them. She ensures to explain everything in detail, as well as the options available. I highly recommend Captivating!
This is a wonderful clinic with lovely, professional staff who really make you feel heard and valued as a patient/client. I would absolutely recommend booking a consultation. Very informative and answered all of my questions.
I originally went to Captivating Esthetics for help with my hormonal imbalances. I found them so knowledgeable and they had to true desire to help. From there I have taken advantage of many of their services. Dr. Z was so understanding of my skin concerns being a fair skinned individual. She was quick to biopsy my skin irregularities and check for malignancies. I would recommend them to anyone.
Dr Z and her staff are amazing! Great customer service and amazing results! I highly recommend seeing them for all your cosmetic needs.
Professional, clean, friendly and qualified, knowledgeable staff who go above and beyond to get the results you are looking for. I highly recommend them.
Always leaving feeling fresh. Nicole has always been very pleasant and accommodating. I recommend seeing her for dermalinfusions ????????
I have to tell you that hands down my consult appointment with Dr. Z was so amazing! She spent over an hour with me! What doctor does that?!?! We talked about each of my concerns in great detail and she gave me many options to choose from. My biggest concern was my face. I suffer from melasma from a mixture of sun exposure (use sun screen early!) and birth control pills. Dr. Z recommended that I use ZO Skin Health by Zein Obagi. She walked me through each step morning and night. She customized it for my skin care needs and the results have been awesome! I never, I mean NEVER come out of my bedroom in the morning until my make up is on and this summer, after only two weeks with this skin care line, I was away with a group of friends and I spent the entire morning each day having coffee and visiting BEFORE make up! I cannot wait to begin tackling my other issues with Dr. Z. I know she and her staff (Love you Nicole!) will take great care of me!! Highly, highly recommend!! Thanks for giving me some of my confidence back!
I very much appreciated Dr. Z’s knowledge, her ability to discern issues and also to explain and answer our questions. My daughter and I are proceeding with a new skin care regimen, and are feeling very positive about the whole process. We initially came because we know a number of people who recommend her, and were not disappointed.
From the time I enter this clinic...until the time I leave, I feel welcomed and cared for with skill, kindness, and senses of humour. The touches are gentle, the facility is as clean as can be. Every last detail from decor to clinical skill let's me know without any doubt that my results will be excellent. Every time. Thank you for your commitment to my aesthetic health.
I cannot say enough good things about this place and Dr Z. She is not only an expert in her field and very safe in her methods of practice... but she is kind, thoughtful and an absolute perfectionist in her work.
Dr. Z she is amazing and her staff as well They are very professional and you feel more than welcome every time you go for an appointment ,Or even for questions over the phone ,you don’t feel like a number I strongly recommend the clinic
There’s no one I would trust more than Dr.Z when it comes to any kind of aesthetics! She is so educated and trustworthy. Loving the Zo products she recommend and would like to try more. Had a facial done by Nicole there also and it was a great experience that really cleaned out my pores!
I had a fantastic experience at Captivating Aesthetics! Cassidy is very professional, knowledgeable and explained the procedure that she was going to perform on me. Everything went as planned and I would highly recommend nurse Cassidy and the team at Captivating Aesthetics.
Dr Stefan is a wealth of knowledge. He helps figure out the why's and not just the what’s regarding weight loss and health. This was my first week with him and I’m already feeling and seeing changes! He’s amazing and the staff is always enjoyable to chat with and greet you with enthusiasm! Extremely professional and well worth the time and effort. Would recommend to anyone! Thanks Dr Stefan and staff!
Best experience ever. Dr Z is so knowledgeable and honest and it's obvious that she cares about her clients and their best outcome. Highly recommend going for a consultation.
Polite, kind service and exceptionally knowledgeable staff. I highly recommend Captivating Aesthetics.
I have been a client of Captivating Aesthetics for about 4 months now and couldn’t be happier. When first speaking with Stephan we came to the conclusion that some changes needed to be made. Stephan provided me with a plan to help me make the changes I need to live a happier, more satisfying life. Dietary changes alone has opened my eyes and now I understand why I can’t live off of salads alone ????. There are many services available not only for women but men as well. The staff members are very friendly and attentive to client needs. I highly recommend Captivating Aesthetics.
Dr.Z, I want to thank you for your utmost care since becoming a client at Captivating. You exude dedication, excellence and concern for your patients....You Truly Shine! I also adore and appreciate all of your staff...but, I especially want to give a shout out to Mel for her proficient service of treatments she has given me and she has an amazing presence..I love that!
I booked for one procedure and was sent paperwork for a different procedure. I advised this was not the right procedure and they responded by AGAIN CONFIRMING THE WRONG PROCEDURE. I emailed back explaining I was losing confidence that I was booked for the right procedure. They then left me a voicemail demanding that I pay the entire balance upfront to secure my appointment. This wasn't mentioned when I booked my appointment so, um, no? I maybe could have understood a deposit (which is still a bit sketch if you ask me) but definitely not payment in full for a procedure I hadn't even had yet. I called them and advised I was cancelling my appointment because they were so difficult to deal with. I was told to call back if I had questions. What?? My only question is how do you get ANY positive reviews when you appear incompetent. Padding your reviews? Just a guess. I DO NOT RECOMMEND THIS BUSINESS. Very unprofessional.
This business has all the right things in all the right places. They are, extremely neat, clean and organized (which should be a staple in the industry but this place is above and beyond), the staff as well as the doctor are very well educated, experienced, friendly and polite. HIGHLY recommended for anyone in the peace region (take it from a guy with a long list of health issues and long list of practices visited)
Have seriously loved all of my experiences with Captivating! I started my weightloss journey with them and I've gotten the best results that I've ever had on a program, they really took the time to figure out what would work for me with lots of different options to get me to my results! The best investment you can make!
From the time I enter this beautiful clinic, I know I will be in skilled, competent and kind hands. Dr Z and The nurse, Cass were such easy personalities who connected with ease. It was apparent that this facility places great emphasis on cleanliness and safety. I was treated with dignity and respect and I appreciated the humour and banter during my treatment. I was kept comfortable and the team checked with me frequently to make sure I had what I needed. What a fantastic experience.
This has been a very worth while investment. I wake up every morning excited to see the changes in my complexion. I truly see improvements every single day. While the product speaks for itself, Dr.Z is amazing at following up with questions and is truly just as excited as I am to see me have perfect skin.
The team at Captivating Aesthetics is awesome! The staff are always super friendly and caring. I am using the ZO skincare line and have had my lips done with her. I am unbelievably happy with my results, Dr. Zwanepoel is incredible! She is very passionate in her work and so knowledgeable! I 110% would recommend Dr. Z! I have a permanent smile on my face!!
I visited Dr Z . I had a wonderful experience, the whole team was very friendly, and professional. I have been struggling with melasma for years. And after I moved to Canadá I had a hard time to find a place where how you feel matters more than how you look. The Dr took her time with me, was very interested in how I feel, was a wonderful listener and NEVER made me feel rushed as she explained everything from the beginning. Definitely this is a beautiful and very professional place that I highly recommend.
Very professional knowledgable customize treatments for you ❤️
I get my Botox for migraines by Dr. Z she is so kinda and gentle. I was going elsewhere previously and had a bad experience and was ready to give up but Dr.Z is a migraine sufferer herself and she gets it. I also purchased the Zo skincare line after struggling for many years with bad adult skin. Last week a lady who is also a medical professional commented on my skin and asked what I used. She said she had been watching the website and is now sold and is going to try it. Such a great feeling!
Today was my first appointment with Captivating Aesthetics and all I can say is I’m excited to start this skincare journey! Dr.Z was so knowledgeable and I really appreciated her explaining the physiology of our skin so I can understand the ‘why’s’ of the skin care routine. I feel like I’m in good hands!
Dr. Z is my GUARDIAN ANGEL sent direct from above. I have been dealing with a debilitating skin issue for the last 30 years. I had been to Dr. after Dr. after Dr. in that time, even a local Grande Prairie dermatologist and not one could tell me what i truly had. It seemed they were just giving their best guess not wanting to look into it any further than that. Dr. Z took one look at me and said 'I think I know what this could be." and "We will not quit until we get this sorted out. Well 2.5 months later and I have a diagnosis and a plan to fix it. She also put me in front of the people that could see me through this. I am so grateful for her help. I never in my wildest dreams thought that I would get this figured out and thought I was doomed to suffer with this for all of eternity. From the bottom of my heart, I thank you. i am forever indebted to you. Dr. Z actually takes the time to speak with you and hear you out. She is extremely knowledgeable and really wants to help. These are all qualities seriously lacking in ALL other Docs that i have encountered.
Dr. Z and her team are absolutely incredible and knowledgeable. Every procedure is provided with careful consideration, and you can feel confident that you are in educated hands. I’m excited to be a client of the Captivating team for life!
100% satisfied with the service and results. Dr. Zwanepoel is very accommodating and interested in her customers. I wouldn't go anywhere else for my skin care needs! I have rosacea, but with the skin products and treatments Dr Zwanepoel provides, my face is clear. She is continually increasing her education and skills. Great experience!!
Absolutely loved it! Stefan is kind, intelligent, and willing to work hard to get to the root of the problem. He takes the time to listen to what you have to say and not just fix the easiest problem. Would recommend to anyone!
The staff is knowledgeable, friendly, caring and concerned about your welfare. The products are carefully sought out and researched before they ever hit the shelves in their practice. Knowing the owners are Doctors helps to increase my trust in the procedures and the outcomes I’m hoping to achieve. Captivating Aesthetics has a beautiful office where you are always greeted professionally, and your comfort and safety is a priority. Absolutely love it!
Cassie is the best! Always does a great job, takes her time and makes you feel comfortable and confident.
Wonderful experience each time I meet with either Dr Wilhene and Stefan. Stefan has been able to dial in and put a spring back in my step and help me feel so many years younger. Wilhene has also gone out of her way to make me feel comfortable in my own skin. Thank you for treating me as not only a valued client but as a friend. I appreciate you and your staff who make me feel so well cared for.
I visited Captivating Aesthetics for the first time today for a consultation. Dr. Z was very helpful and knowledgeable! She listened to my questions and thoroughly explained her recommendations to me. The office was very clean and nicely decorated. I would definitely recommend Dr. Z if you have any dermatology questions or concerns.
There is not enough time in the day, or available characters, to write a review that fully captures all that is Captivating Aesthetics but I’ll try... I used to travel to Edmonton for services, prior to CA’s existence because I was advised by many that there was nowhere else worth investing in here in GP. I later decided to attend a different practice here in GP and had reasonable experiences, for the most part, but nothing like CA. There were some things that didn’t go as I felt they should have, some extremely negative things that came back to me after I referred others, and I just ended up feeling that it was time for me to try someone new. I went to CA (even though I was a complete skeptic about paying for a consult) and was completely blown away. The time spent in that first consult, the amount of detail covered, the personal assessment of what would be best for ME and MY needs, not just generic offerings, etc. I easily could have exceeded the 1 hr. consult, and I think we did go over, now that I think of it. Since then, I have gone to Dr. Z for a wide variety of treatments. What started as skin care to address my melasma, has evolved to my being the happiest I’ve ever been with how I look and feel, aging gracefully and with the support of the CA team. There has NEVER been a single experience where I have left feeling even the slightest bit unhappy. From Botox to filler to lasers and peels, and many things between, they have informed me of all relevant risks and possible outcomes (which is a HUGE deal to me because everywhere else seems to make it out to be a very casual thing to have such “simple” things done that actually carry an extreme amount of potential complications). Dr. Z is committed to constantly evolving her training and techniques, pursuing professional development with the top experts in each field, and she never settles for her current experience being good enough. This level of evolution and commitment is extremely important to me, as I believe the seriousness of such aesthetic procedures are dramatically downplayed in society and especially when dealing with the face, anything less than the best is just not worth the risk. In all the times I have attended CA, I have never felt like I was “sold” anything. I have asked for perspective and opinion and been steered away from things I don’t need as often as I have been offered various ways to address things that I wanted in a way that worked for my needs, both physical and financial. After every experience, the follow-up and aftercare have been top notch. If ever I’m concerned (I’m an extreme over-thinker), there is someone to answer my questions, or Dr. Z will get back to me herself to ensure my peace of mind. Every experience at CA is like a trip to the spa… only with real, tangible outcomes! If you’re on the fence, I can’t recommend highly enough and if you’re just looking for where best to invest, this is it!
Dr Z is incredibly knowledgeable and truly wants what is best for you. Wishing I had listened to her advice years ago then (literally) wasting my money on other options. Top notch facility and staff!
I’ve been going to Dr.Z for treatment for rosacea, and it’s working! The skincare products they offer are amazing. They actually work. Dr.Z is incredibly professional, extremely knowledgeable, and a kind, good person. She explains what you need to know very well. The treatment rooms are clean and organized. They offer many different treatments, whether your concerned about rosacea, acne, aging and more. I’ve had Lumecca laser treatments, the derma infusion treatment and a peel and am extremely happy with the results so far. The staff are all friendly, professional and knowledgeable. I highly recommend going to Captivating Aesthetics for all your skin care needs.
The physician and staff at captivating are friendly and competent. They have put me at ease any time I visit and have been thorough with addressing any of my concerns. Thanks so much!
I have been going to Dr Z since the spring and never have I experienced this level of service ANYWHERE. From the minute you walk in you are greeted by a the friendly knowledgeable staff and a gorgeous waiting room. You feel like you have left GP. The surroundings are modern, well thought out, and what you would expect from a place that offers high end services such as CA. Dr.Z herself is the kindest Dr. I have ever met and takes the time you need to explain everything in detail and why she is recommending certain procedures or treatments. I totally expected on my first visit to be bombarded with a pushy sales pitch but THIS IS NOT THE CASE! I was given a ton of options and paths we could take at multiple price points and absolutely no pressure to purchase. I left with a new found knowledge of my skin, what it needed and how we could address certain issues I had. On my first visit I had a small area treated with botox and after using JUST the skin care for a few months was told by Dr. Z another botox treatment would not be needed. Imagine a Dr. NOT trying to prescribe anything at a follow up and being told to save my money. I was so impressed by her honesty! I can absolutely not recommend Dr.Z and Captivating enough and wish every DR/practitioner held themselves to the standard that she holds not only herself but her staff as well. She truly cares for her patients and wants whats best for you as the patient. If you go to CA you will not be dissapointed.
Dr.Z and her staff treated me awesome even though I was embarrassed about my acne. They helped make me feel at ease.
Dr.Z and staff are very knowledgeable and friendly. Dr.Z takes the time to explain the “why” behind what she recommends. I love the ZO products- game changer for my skin care! Thanks Dr. Z!
I absolutely adore Dr. Z. she is all around amazing in every way. Dr. Z knows what she is doing! I trust my skin in her care. Her before and after photos are REAL and incredible. I've been seeing her for 5 months now for acne treatment and I love love love how my skin feels. my whole face has improved and is still improving! I have pigment issues that are being sorted out. my skin is softer, smoother and looks way more healthy! I highly recommend you go for a consultation and see for yourself. You will see your own results once you start treatment. I noticed an immediate difference in just the first week. I love Dr. Z's kindness. She is such a shining light and a large blessing. she makes me feel confident in the whole process. She is knowledgeable, cares and offers the best advice. I totally trust her. I also appreciate her honesty. She doesn't beat around the bush!!! I feel incredibly comfortable every single time I arrive to her office. The staff are helpful, knowlegable, welcoming and charming. the products used at Captivating are miracle workers! I honestly can't get enough! I'm so excited for this journey and highly recommend Dr.Z at Captivating for any and all your beauty needs!!!!
Definitely get a consultation! Super options for treatments and skin care products. Highly recommend!
Professional and welcoming office, amazing products. Dr. Zwanepoel helped me conquer my ongoing battle with cystic acne in less than 1 year. 10/10 would recommend!
I’ve been seeing Dr. Z for a few months now. She always explains every procedure thoroughly before you commit to any treatments. She ensures that you are as comfortable as possible. I would highly recommend her!
Had my first facial with Captivating over the weekend by the Esthetician Maja and she was great! I have a unique skin allergy and they were able to accommodate my concerns with many of the products I already use. I felt completely relaxed and refreshed after leaving. I can't wait to book in for my next treatment with them :)
I am very impressed by the professionalism, friendliness and efficiency of the staff who work at this office. It is also very clean and comfortable. Dr. Z and her assistant were great during my procedure. I would highly recommend this business!!
Working with Dr. Z has been fantastic. The staff are very professional and helpful. Already seeing results for medical skin condition in a few weeks.
I have had the best experience at Captivating aesthetics! The staff are always friendly and helpful. Dr. Zwanepoel is so wonderful and has been an incredible help for both my son and I! We look forward to continuing our skin care with her!
Stephan was so patient in discussing my symptoms and really took the time to listen to me and answer all my questions. I’ve since had multiple follow appointments and experienced the same exceptional service. The staff is so accommodating and welcoming!! I highly recommend captivating to all my friends and family.
Just back from another phenomenal appointment ,my second this week (jawline, cheeks and lips )after all that’s what days off are for ????.Can’t say enough about Dr Z and her team ,so friendly ,knowledgeable,, professional ,always ready to accommodate my schedule and answer my many questions.Have to say I was leary about lips (my today’s appointment) was concerned about the overdone fake appearance .Definitely not the outcome, my lips look so natural ,100% pleased .Dr Z is amazing,so meticulous with my every procedure and always making me feel comfortable . Love Captivating Aesthetics
The staff was very professional and the office was up to date and welcoming. Keep up the good work!
I was very impressed with Dr.Z and would highly recommend her. She responded to my questions and concerns by email and gave detailed responses that were very helpful. I am excited to continue to work with her to see great results. With her I am confident I will achieve this.
Dr. Z and her staff are very professional and very knowledgeable when it comes to treatments and skin products. I encourage anyone who is interested in receiving any treatments or looking for new skin products to book a consultation with Dr. Z. Having a proper assessment done made me confident I am using the proper products and that I am using them correctly. The entire team is very knowledgeable when it comes to ZO skincare (which is AMAZING!!) It’s comforting to know I can call and talk to any of them if I have any questions about the products. Overall you won’t be disappointed if you visit Dr. Z or any of the girls for treatments!
I believe Dr. Zwanepoel is one of the best in the business. She has a true passion for what she does, and most importantly she is honest. She produces realistic and quality results, I would recommend her %100!
Honestly, I don't even know where to begin. I have never in my life met someone as knowledgeable as Dr. Z! Having my first skin consult was worth EVERY penny! She is SO professional, knowledgeable, and clearly passionate about everything she does. The staff are also incredible - SO informative and are so welcoming/kind!!! Thank you SO much to the amazing miracle worker, Dr. Z, and the incredible aestheticians/receptionists who thoroughly take their time to explain and provide the most wonderful service. I will never go anywhere else! I adore ZO skin products, and I won't let anyone else touch my skin if it's not at Captivating Aesthetics! From the bottom of my heart, thank you ladies for educating me and putting my best face forward :)!
I could never write enough reviews for Captivating Aesthetics! I have been seeing Dr Z and her team for 3 years now and am profoundly gratified with each and every one of my services that I have received. Prior to finding Dr Z, I had tried other clinics in town, with less than satisfactory results and patient care. At the aforementioned clinics, I was given pamphlets on my skin issues and told to follow up with my family doctor. I felt defeated and unheard. I then heard about a medical practitioner (Dr Z) providing aesthetics and skin services and immediately booked in. Dr Z has been taking care of me ever since. At Captivating you will receive patient centred care from a medical doctor!! who values client results over selling a service for business. Every recommendation is thoroughly formulated and designed by Dr Z, and she monitors progress with photos, photos, photos (and her good memory for every treatment you’ve ever had)! She sets high standards of care and accepts nothing less than optimal results. In addition to the outstanding care, the atmosphere and energy of the rest of the clinic is so welcoming. Each one of the staff are personable, helpful and knowledgeable. I appreciate that I get follow up messages after every treatment and the front desk staff are very organized to follow up with any questions or concerns. I love and alwaysj look forward to my next appointment! Always feel the love at Captivating. If you want a skin and aesthetics long term treatment plan from a very skilled and professional team, go to Captivating.
Fantastic experience, friendly staff, beautiful space and of course I look at least 10 years younger :) highly recommend.
As a health coach in town, I have been searching for a practitioner for both myself and my clients who will take the time, care and attention to address lab work and hormones and am beyond impressed with Stefan and his work. He spends the time, is highly motivated and educated and really puts the care needed in “health care”. I highly recommend him to my clients, and am a very happy client for the past year as well. -Jenn Kloberdanz with Essential Nutrition
I had done some research on injectors in my area. I knew I was looking for a nurse or doctor who specialized in this field (Too many concerns going to a "beautician"). Dr. Z's education and credentials were easy for me to review on Captivating's website. I have been to other doctors for injections before and Dr. Z's level of detail, professionalism and results are top tier! Consultations are thorough and make you feel confident in your choice of clinic. Dr. Z contacted me the night of my procedure to see how I was feeling. She also does a follow up a few weeks after treatment. I am extremely happy with my results and the treatment received from the Captivating Team. I will continue to see Dr. Z for my cosmetic procedures.
Stefan and Wilhene truly care about their patients and operate their practice with integrity. The expertise and hope they offer have helped myself and my husband, along with many other people in our circles. You will definitely become a better version of yourself with their help. ❤️
I absolutely love Dr. Z and all her staff! They have gone above and beyond for me! They have made me feel more like myself and has made my skin look and feel amazing! I would recommend Captivating Aesthetics and Dr Z to everyone who wants to make you feel like yourself again!
Dr. Z, Stephan, Morgan, Dani and the whole team at Captivating are beyond professional, dependable and caring. My experience with this office has literally been life changing. The ZO skin line alone has transformed my skin. Instead of having questions and having no direction on solutions to my problems, Dr. Z formulated a treatment plan with clear goals in mind. In just a year she has fixed my droopy eye and corrected the symmetry in my face, she has corrected volume loss and acne. Now we are addressing scarring. Not only that I was referred to Stephan to get to the root of my skin and hair problems and feel like a new person after addressing hormone imbalance from long term birth control use. I feel I can trust this team more than you would ever imagine. I could not recommend going to this medical office more.
Very welcoming staff. Dr.Z was amazing explaining everything and came up with a plan for treatment. Looking forward to amazing results.
I've Been coming here for over a year. Extremely knowledgeable and friendly staff. They offer a variety of products and services. Dont take my word for it, see for yourself !
Excellent staff and very friendly atmosphere…Highly recommended ????. Dr. Zwanapole is very thorough and explained everything very well ????.
I’ve gone to Captivating to see both Dr. Stefan and Dr. Z and I have nothing but amazing things to say! They’re both so wonderful to work with. The best thing about both of them is that you know they want what’s best for you. They’re not going to try and upsell you or force you into anything you’re not comfortable with or can’t afford all the while still finding the path that will give you the results you’re looking for. I wish there was a way to give Captivating Aesthetics 100 stars cause everything about the doctors themselves & their staff is top notch.
Obsessed and can’t wait to try more. I’ve felt pretty run down for the last few years and an awesome skin care line and Sculptra treatment have left me feeling refreshed and more like myself than I’ve felt in a long time. Fantastic team built up in the office, if you’re on the fence, give them a call!
My first time ever leaving a review anywhere! Just have to as one has to give credit where due... Dr.Z and all the staff at CA are very knowledgeable and provided step by step guidance in my skin care analysis. She is a refreshing change from other consultations I have received in the past. Book an appointment, you will not regret it!
Dr. Z is truthfully one of the most educated people out there in her profession. She’s makes sure her clients are comfortable and is fully educated on the processes and outcomes of her procedures. She makes sure you know exactly what the procedure is all about, explains what is the best fit for you personally and listen to your needs. She thoroughly went over and explained all of my questions and concerns as well making sure I was completely comfortable before beginning. She literally treats each client like they are family and always puts her clients best interest first. I asked her what she thought would look best and after trusting her judgement I could not be more happy with my gorgeous new lips! The other staff at the office are also all incredible as well. Overall a 10/10 experience, I can’t wait to go back! If you’re debating on doing a procedure or who to go to hands down go to Dr. Z as you will not be disappointed! She also is number 1 in keeping up with all the new and best new procedures and advancements!
I’ve been participating in the Captivating Weight Loss Program for 3 weeks. This program has been unlike any weight loss program I have ever done. What I really liked about this from the beginning was Stefan takes the time to find out what is happening with your body. He looks at you as a whole person not just the amount of weight you need to lose. At 61 he found out I had some hormone deficiencies. I am a type 2 diabetic and am also on medication for high blood pressure. He recommended some supplements and suggested some dietary changes and what my caloric intake should be to lose weight for my age and metabolism. This was all covered under the consultation fee. And I didn’t have to buy the supplements from them. This was not a money grab. I need to lose weight but more importantly I wanted better health. I didn’t want to spend the rest of my life feeling like this is how it was going to be. Tired and no energy. In the program there are no special foods or meal plans to buy. You buy and eat your own food. It is a medically assisted weight loss program so there are other meds required to take. Stefan is extremely detailed in how this all works and takes the time to answer ALL your questions and concerns. A bit about the staff. Everyone in the clinic is extremely friendly and helpful always. I have never spoken with anyone who did not portray exemplary customer service. A rare find these days. Even Dr Z always takes the time to chat for a few minutes. Now the results so far. I could have waited longer to write this review but I was just so dumbfounded and excited from my results thus far. Like I said I’ve done a few different weight loss programs before. I know the first couple of weeks you always see the biggest drop. Remember I’m 61 so to lose 18 lbs in only 3 weeks is astounding. But more importantly my body fat percentage dropped (not to where it needs to be yet for optimal health) and my muscle percentage increased. And that tired cranky old lady is slowly disappearing. I’m starting to look forward to the days ahead again. Thank you Stefan and Captivating for giving me the tools to take back my life. Note**this is not a miracle cure. You have to follow the recommended eating plan and you have to exercise. I know. I hate exercising too. But to see the results you have to do the work.
Dr. Z and the team at Captivating Aestetics are fantastic. My experience working with them has been nothing short of professional, covid friendly/clean, and incredibly helpful. I would recommend to anyone to check them out! A big thank you to all for their work!
Coming from working with many aesthetic doctors before seeing Dr. Z, she makes your experience very personable and is very through with her treatment plan. She takes the time to listen to your concerns. I highly recommended her!
Dr.Z is so incredible!! her support, love an care for her clients don’t go unnoticed. My treatment plan for my skin is already showing huge results in which she recommended, I feel beautiful. Thank you Dr. Z!!
RECOMMENDATION NOTICE – PLEASE READ FIRST As a young male between 30-40 years, one start noticing a lot of changes in the body like hair loss. We try different products which we hope might reverse this process, thinking “this will work”, without any positive results. I started adding up all the money & time I have spent over the years on s#^t and was shocked to see this high number, without any results! Reading about all the wonderful positive hair loss & hormone reviews at Captivating Aesthetics, I had a consultation with Stefan (who I now call friend) to discuss my hair loss predicament and we started my treatment with spectacular results. My hair feels and look healthier and honestly it gives one a bit more confidence. “If you look good, you feel good”. My experience was phenomenal from start to finish. Make your appointment today to start SAVING - Hair, -Time & -Money by putting yourself First. Thank you so much for all your honest help & guidance Stefan, surely much appreciated sir. Now where is that fountain of youth LOL. HIGHLY RECOMMENDED
I was quite nervous about coming to my appointment by Dr. Z is awesome. She addressed all my concerns and allied all my anxiety. I feel like I have a solution that works for me.
Always look forward to any of my appointments at Captivating. Stefan, Dr. Z, and all the amazing employees have been absolutely wonderful. What I appreciate most is that the team takes the time to consider all your relevant history, then move forward with a holistic view of what may be attributing to symptoms. For me, it was important to figure out and treat the root cause instead of only treating one or two of the symptoms. Feeling heard and supported is a phenomenal feeling. Thanks guys, forever grateful.
Amazing place! Nicole is incredible and everyone was extremely friendly and helpful. Very clean and sanitary, I had no concerns entering the business at all.
Dr Z and Dr Mackenzie are 2 of the most knowledgeable, kind people you will ever meet. I was made to feel at home and would highly recommend them for all of your skincare needs.
I absolutely love visiting captivating! Dr.Z is so knowledgeable. Her dedication doesn’t end when I leave the clinic. She’s always there for me when I have any questions I give her a txt. I’ve had Morpheus8, filler dilution, and Botox so far. I plan to continue my anti-aging journey at her clinic. :)
Highly recommended! Dr .Zwanepoel is very professional,patient and amazing ???? Thank you ????
If you want results, you need to go to a results driven doctor! So many in this industry are in it for the dollar, and the difference in the quality is apparent. Dr Z is the ONLY one i trust with my face, and i have people asking all the time how i keep my acne, melasma, and wrinkles at bay: Captivating Aesthetics ALL THE WAY! Love this woman!
I would like to extend my thanks and gratitude to Dr Z and the entire team of captivating anesthetics. I have been seeing her for a while because I struggled with Acne. I used every product put there and the recommendation of friends but nothing worked for me. Once I met with her she choose products that would work on my skin. I must say I've never been so confident on how I look at the moment. Just to encourage people out there trust the process and be patient . I'm a testimony myself the products do work. Thank you so much once again the entire team of Captivating Anesthetics. I am a happy client here ☺
Dr.Z is absolutely awesome! I am always so happy with my results and she’s just such a lovely women. She goes over all your concerns and long term goal results so she can give you the best treatment options. I am so glad I found the best dr to trust my face with! Thank you so much!
Dr.Whilhene definitely takes pride in her work, she is extremely knowledgeable and very personable. I had these red marks on my face and I needed 3 visits for her to slowly get rid of them with no scarring. I only had to pay for the first visit and didn’t have to pay for any of the follow ups. She wanted to make sure they were removed in the best way possible and they were with no extra cost to me. My face looks amazing and I’m feeling way more confident now. I will definitely be going back to her for all my skin care needs.
I have been going to CA for hair removal laser treatments. I am extremely satisfied with my results! Well worth it!!
If you’re looking for quality treatments with amazing professionals Captivating is the place to go. Dr. Z is an exceptional clinician and all of the staff is incredibly friendly and helpful from treatments to appointments. Her knowledge is always cutting edge as she’s constantly studying the newest treatments. Her calm demeanour and humor will put you at ease immediately. The ZO skincare plus in clinic treatments with Dr. Z and staff is like aging in reverse for real! I love that Dr. Z’s philosophy has always been about beauty coming from within and also not shaming anyone for taking care of themselves. Stefan has so much knowledge to help with everything from weight loss, to hormones and everything in between. He takes the time to figure out exactly what you need for your situation and shares a ton of information along the way. If you’ve struggled to find answers to any of these things you can find them by booking with Stefan. You won’t be disappointed. I have personally had great success with the weight loss and hormone treatments with Stephan and would highly recommend his protocol. It’s truly life changing.
My experience was amazing. Excited to see the results. She really takes the time to discuss the product and it benefits
Warm atmosphere with the most professional, educated staff. From IV infusions to Sculptra, Dr. Z and her staff offer the best services, individualized for each and every patients needs. Highly recommended for anyone looking to feel better about their appearance and overall health.
I have had a really bad headaches do to a bad concussion, I would recommend Botox and Dr Zwanepoel to anybody with bad headaches
Had my first procedure done this morning at Captivating, with Cassidy and Dr Z. All the staff are very personable- and the time that Cassidy and Dr Z took to explain the process and then actually carry it out was phenomenal from start to finish. Would10/10 recommend!
Update.... I've been going to see Stefan with my hormones issues that caused my weight gain and I can honestly say that this man cares soooo much about his patients. More than what I expected. So far my weight is under control and I'm quite satisfied with the service I've received. And Stefan continously works on making sure that my health concerns are being dealt with properly. Thank you soooo much for all your help and continuous care for your patients like myself. Wishing you more success! ???????? Had a great experience with Captivating Aesthetics! Did the VitaminDRIP in their IV Lounge, I find it very relaxing... I didn't want to leave lol. Can't wait to go back again. Staff and Dr. Z are very friendly and knowledgeable with their services they provide. Looking forward to go back next week for my other treatment ???? (it's a secret????) ????????
It feels amazing to have a doctor on the same page about my health and personal well being. Thank you
Stefan and the team at Captivating have been absolutely incredible!! I went in thinking I knew what my “issues” were and wanting to lose a “few pounds” but he actually listened to what I was saying and was able to uncover some bigger underlying health issues - not only have I lost more then I ever expected but I’m finally starting to feel better then I have in 15 YEARS!!
Extremely happy that I made the decision to make my health priority and that Captivating was there to make sure that my follow through is successful! I high recommend this team ✌️❤️
Dr. Z is very thorough and takes the time to get to know you and your skin. I’d recommend her to anyone!
I would like to thank the Captivating team, but I would especially like to thank Stefan for his knowledge, helps and encouragement. I have struggled with my weight forever and have tried every diet under the sun. When I went to see Dr. Z she had informed me about the weight loss program that they have, so I met with Stefan and I was immediately impressed with his knowledge and understanding of how the body works. He had explained everything in detail and in terms that I could understand. He was with me every step of the way was always very encouraging even when I was feeling like I could be rolled down the hallway. I met with him every week for 6 months and he was always there to listen and give advise. Now that I am finished the weight loss program he is still there helping me after to make sure I am staying on my journey. I am so thank full to Captivating with the knowledge kindness and understanding they have for people and the struggles we face daily whether it is weight loss, skin problems, hormones etc. It is such a wonderful office to help you. They never make you feel like you are nuts with what ever concern you come to them with. I cannot thank them enough. It is such relief to have an office that is competent with it's patients and can truly help them. Thank you Captivating. Thank you Stefan for putting up with me and thanks for our all the laughs.
Dr. Z, Nicole and the rest of the Captivating Aesthetic team have been so incredible to me I don't know how better to say "thanks" than to give a shout out. Hopefully it inspires others to visit the clinic so they can do more of what they so clearly and genuinely love to do: make people FEEL...not just LOOK...but truly FEEL wonderful, important, and valued. Their knowledge and professionalism leave no doubt that they recommend what is best to address your concerns, which they fully understand because they take the time to listen. I have never felt rushed, always feel validated, and never wonder if I'm being upsold. Quite the opposite in fact, I have benefited more than once from her generosity. I'd say they are the best in town - no matter what the 'town' was - and am so grateful to have them here in Grande Prairie!
It was a very professional and warm environment Dr.Z was very knowledgeable and efficient. As a first experience I think it was wonderful and I look forward to begining my treatment.
I have been in the beauty industry, the medical aesthetic industry and have been getting botox & fillers for a number of years. With that being said, I know how difficult it can be to find a beauty professional & doctor that is as passionate, educated and as talented as Dr. Zwanepoel. She is constantly furthering her education to stay at the top of a large and fast growing industry. Dr. Z does an amazing job at making me feel comfortable by thoroughly going over all procedures I’m interested in. She is very gentle during the procedure and her work always surpasses any of my anticipated outcomes. I feel fortunate to have somebody that I can trust, with extensive knowledge and a keen eye for detail located in the North. Thank you for your beautiful work and for caring as much as you do! I would highly recommend Dr. Z with Captivating Aesthetics to anyone looking to get a procedure done in medical aesthetics.
When you walk in the door, you’re greeted with a friendly, professional and warm environment. I go there a lot, whether it’s for a treatment or to order skin products, and I’ve always had caring and knowledgeable treatment. Their products are used on the staff (the owner is a physician herself, and her husband a pharmacist), so I feel I can trust their judgement. I am an educated woman, and I have full confidence in Dr Z’s suggestions and protocols, whether it’s for my skin regime or my assisted weight loss program with Stefan. I’ve tried dozens of skin products, and nothing comes close to the results I’ve had with ZO skin products. The owner, Whilene Zwanepoel, constantly strives to learn more about the science behind her treatments and products. I absolutely love this business and the people here; everyone is treated with care and respect. Your questions are addressed with genuine concern, and you know you matter to Dr Z and her team. It’s refreshing to have skin products and treatments available you that actually work, and people who care about your health and safety, above all else. -Kiki Rozema
Dr. Z is incredible at what she does! She makes me look my best and I love the results of my microneedling! Also, thanks to the skin care products she has suggested, my skin looks amazing and I get a lot of compliments. If you want to look your best, she is the one to go to! I recommend her to all my friends. Thank you Dr. Z for everything! ❤️
Everyone at captivating is so welcoming, knowledgeable and friendly! Dr.Z helped me address my skincare concerns and within days I could see a noticeable difference!! I had horrible acne after my baby was born and it almost instantly cleared right up!Stefan is currently helping me with his weight-loss program and is just a fountain of knowledge! He’s non judgemental, super friendly and truly seems to just GET the struggle of losing weight and how hard it can be. Once captivating is fully open for all services, I’ll gladly call them my second home.
Amazing customer service. Overall great experience. Highly recommend.Thank you:)
I love Dr.Z and the staff at Captivating Aesthetics! Very professional atmosphere. The consult is thorough and all concerns are addressed. Its the only place ill go for my skin care. Highly recommend!!
Dr Z and her staff genuinely care and want to ensure the treatments you are getting fit what you need, with no pressure on what you decide to proceed with. They are all well educated on the products and the clinic is a beautiful atmosphere to feel pampered in.
Dr. Z is very understanding of your wants and needs. She takes time with you in the consultation and does what you are looking for, nothing more or less unless you request it. The results are awesome and you come out looking exactly what you asked for. Take the time and go for the consultation!
I've seen Dr. Z a few times now for filler and I'm always so happy with the results! My appointments have never felt rushed and I appreciate the time she takes to give you exactly what you are after. I've been using one of the products from the Zo skincare line and it's made a huge difference with the look of my skin. I reccomended a friend see her about her acne and she's had great results as well. Im glad I found someone who is so invested in technique, developing her skills with the most current trends, and truly cares about the safety and outcome of her work.
Everyone at Captivating is absolutely amazing, they are so friendly and the atmosphere is extremely welcoming. I was very nervous to go to my first appointment with Stefan but once we meet he put my mind at ease. He explained more things to me than any other doctor has and he truly takes all the time you need to answer any questions you may have. Highly recommend anyone to check them out as they offer so many services and truly care about each and everyone of their patients.
I just started treatments and a skin care routine with Captivating Aesthetics. I can not yet report long term results as it has only been a month, but so far I couldn’t be happier with my experiences. Everyone that works here cares. Thank you Captivating Aesthetics team for your guidance, knowledge and support.
Captivating Aesthetics is THE BEST! My wife got me going there for my skincare after she started seeing amazing results with her skin. I had struggled with my hormones for a long time and when Stefan joined CA I started seeing him for BHRT. Not only did he fix my hormones and get me feeling my best again, he also fixed my fertility. I had also experienced really bad sweating, the treatment for this has completely changed my quality of life.
Their is no one I trust more with my health then Dr.Z and her team! When I first saw her I was 27-28 with cystic acne on my face, back and chest. I have has acne since I was in grade 5 and it has always been something I was very self conscious about. I had seen other dermatologist about my acne before but there was not much follow up after my first round of acutane and I still had acne. I been seeing Dr.Z and her team for a few years now she has clear up all my acne and still she always want to make sure I come in for follow up appointment every couple of months to make sure my skin is still looking beautiful! She has even gone the extra mile and has help me with a cyst on my back now twice. I can’t say enough how much I appreciate captivating and how grateful I am. They care about you and it shows.
Was overcharged when paying for a procedure. We found the overcharge while doing our books. I tried for well over a month through email and phone calls to get this looked after and was ignored. When DrZ finally called me, she herself told me it was my own fault for not knowing better. She has refused to give my money back. Has been very condesending to deal with. Told me she likes to nurture relationships however did not get back to me for over a month. That is not someone who wants to nurture anything. Have been talking with past clients and found out I am not the only one who has been treated this way. Dr.Z also told me she has all the paper work to prove I am in the wrong...She has an estimate for a proceudeure we had discussed (for an estimate) and was never booked. Other than Captivating Aesthetics, I have not know of a business in Grande Prairie that made a mistake of overcharging someone and not done the right thing. I question Dr Zwanepoel ethics. EDIT to response : Feel free to explain how you handled this situation...Im sure the public is interested. How it took you over a month to finally respond. Reminder that I have all the emails I sent. Please explain how it was an estimate and that no procedure was ever booked. Please expalin how one of the procedures I had done is $4200 cheaper at a clinic that is certified to practice the procedure. People please do you homework on other locally owned clinics in the Grande Prairie area. Learn form my mistakes.
I have been going to Captivating for the last three months after signing up for the weightloss program. This is by far THE best thing I have ever done. Stefan and Dr. Zwanepoel are amazing. This clinic is life changing I have never felt better or have had such amazing results so easily! Everyone at the clinic is so kind and encouraging. I have recommended Captivating to everyone I talk to!!
Five stars!!! Captivating Aesthetics is not just a wonderful place to go for the best in skin care products and services, but a business that cares about YOU and YOUR needs! The Captivating team provides a positive environment while giving you the best of the best. Every visit I am met with kindness, integrity and professionalism.