Reviews of Capital Pool and Spa (Spa)

129 St Marys St, Fredericton, NB E3A 2S1, Canada

DESCRIPTION

We offer you all the opinions of people like you who are consuming the services of Capital Pool and Spa (Spa) in the area close to Fredericton (Canada).

As of day the firm gets a rating of 4.2 over 5 and that rating is based on 16 reviews.

You may have noticed that its rating is high, and it's based on a very high number of opinions, so we may conclude that the evaluation is very credible. If people have bothered to rate when they've done well, is that it works.

You know that we do not usually bother to put evaluations when these are good and we usually do it only if we have had a problem or issue...

This Spa corresponds to the category of Swimming pool supply store.

Where is Capital Pool and Spa?

REVIEWS OF Capital Pool and Spa IN Fredericton

Liza Papazian

Andrew Grothe

I have owned my own business for 20 years and I would never treat my clients as poorly as I have been treated by the wife on front desk. She was very rude dismissive and stated clearly that they did not have "time" for me. Apparently the 10,000 I spent on a pool doesn't make me a valuable client in her eyes. She should be ashamed of her behavior. What a poor example of customer service. Spend your money elsewhere!

Ian McLellan

Very knowledgeable staff. Friendly and accommodating.

Robert Savoie

I am a guy who requested them to fix our spa problems long time ago but they never fixed our problems. First, I went to their place to ask whether they can fix it or not. They said they will send a guy to take a look at it. However, they never came so I called them up and asked what's going on but they said they are busy for the season but when I was there I was certain that they weren't busy at all.Not only that I don't know how busy they can be but they wouldn't even book an appointment with us. I don't know whether the excuse was true or not but I was utterly disappointed with their service.

K Estabrooks

Clint MacLennan

Joseph Swan

The most knowledgable pool company in the Capital city. Ian, Tina and Rod make sure it's done right and they stand behind their work. 100% recommended for both pools and hot tubs. We have both from them.

Donald Shirley

A family run shop with lots of parts and supplies.

Charles Pietracupa

Very helpful and friendly

Kevin Rowland

Ian you did an outstanding job in finding the leak and fixing it in our pool. No loss of water at all this year.

William Fallon

Great personalized service

Linda&Bill Forde

DO NOT USE Capital Pool and Spa to open your pool or do any of your work! They don’t seem to want business anyway. I had them come to my home to open my pool last week and nothing was done because it wasn’t winterized properly, fine. When I called today to ask them to come back to open it and tell them to go ahead with whatever work they had to do, Tina (girlfriend of the owner) proceeded to tell us that they “were not interested” in opening our pool and to “find someone else”. We were floored to say the least! We couldnt believe it!! AND to top it all off... SHE HUNG UP ON US!!! What pathetic customer service!! what a terrible way to treat PAYING clients!

Karl Kim

Came out on December 24 to fix our hot tub and worked for two hours in the cold. Great service! Very helpful!

tom jones

Absolutely outstanding service. Very friendly both at the shop and during the service. Had a new pump and filter installed very quickly and efficiently. 5 star service and will be using capital for all my pool needs.