Reviews of Tropical Pool & Spa Ltd (Spa)

Theresa Niven

I used Tropical Pol and Spa for winterizing my underground sprinkler system. They did a very thorough job which was definitely to my overall satisfaction.

Irene Bickerton

Staff is always great when I grab my chemicals!

Edward Dewijn

Phil was really awesome to deal with. We are very happy with our tub!

Okanagan Life

Phil was great to deal with. Tub came when promised. Install was very professional. Always treated well when I go in to buy chemicals. Would recommend tropical to anyone for their hot tub purchase.

Virtual Concept Group Ltd.

The team at Tropical are fantastic! We purchased our Beachcomber earlier this year. They are knowledgeable about the products they sell and supported us as we chose our tub. They delivered and set up our tub and have provided great customer care as we reached out with questions about how to properly care for our hot tub. We would definitely recommend this local business.

Simone Pauls

I needed an old hot tub removed from the deck at a house I purchased recently. Elaine was so helpful via email and phone to plan the removal and the 4-person team sent out on the day was fast, super pleasant and respectful of my property while completing the task at hand. When I am in the market for a hot tub again, I will be working with these folks.

Garnet Maclean

Great customer service . I had to replace my furnace and I was very happy with the entire process from purchase to installation. Very professional and left no mess after they were gone.

Brian Kennelly

Sprinkler fixed efficiently. We are happy with the service.

Gordon Langer

Good price. Good service. Clean install.

Rob Watt

We use our Beachcomber hot tub almost every night. It is great family time with our three young children!

Jason Lequereux

Very

Aymie Fusaro

Knowledgeable, Informative, and very personable!

Skin Sense Esthetics

When I need service, Tropical Pool has been very swift in sending a repair man to take care of my Hybrid Beach comber hot tub. Thanks, guys.

Kristine Hunter

Friendly and always helpful with all of my questions!

Sonja Redden

Would highly recommend Tropical. We have had positive experiences from the buying, installing, and the maintaining of our tub. Staff has always been consistently knowledgeable and professional.

Brian Nichiporuk

Worst service in PG, owner told us to "Go up the street" and we did, got such great service that we sold our Beachcomber and upgraded to a Jacuzzi (much better hot tub) at Eden Spas. The service at Eden Spas is excellent and far superior, they treat their customers with respect. Never looked back! Will never step foot back in Tropical Pool and Spa again and will never refer anyone there!

Gloria Heffernan

From my initial selection from purchase to install the staff was very helpful making sure, the unit would handle the performance needed for my area coverage. There install team was very professional and took the time to instructed me on the use of my new Enviro insert alone with safety instructions.

Trevor Smith

Great help & service!!!????

Jay Robbestad

Great service. Friendly, knowledgeable staff. Love our Beachcomber! Thanks Phil!

RickandKathleen Vandenberg

Very knowledgeable staff, eager to help their customers.

john hamel

nice staff, good service, knowledgeable

Elaine Lee

Great friendly service. I would highly recommend. We’ve been dealing with them for the past 15 years!

D Paterson

The entire staff was super friendly, helpful and knowledgeable. We bought an amazing product at a great price! Everything was very professional from the customer service to the installation!

Julie C

Recently purchased my first hot tub from Tropical Pool & Spa. I was pleased with their service. They did not try to upsell me on the features I was looking for and have been extremely helpful getting me through the learning period. I have recommended them to my friends.

Glen Trafford

Friendly, efficient, and awesome! They helped us pick the best tub for our budget and needs. Extremely informative....they know their stuff!!

Corrine Swenson

Bought a used Spa about 5 years ago, to enjoy as a family but mainly as therapy for my wife's back, post spine surgery. Hot tub has run flawlessly for The Last 5 Years. Works awesome to relax Susanne's back.. received a lot of help from the folks at Tropical Pool and Spa regarding Spa maintenance etc.

Jessica Krickan

Very knowledgeable about there products

Anita Tomayer

Always friendly and know their stuff. Great service.

Russell Bolitho

Great service and very helpful people

jonathan mazereeuw

Life changing investment! I love my Beachcomber. It's been 7 months so far and my hydro has hardly gone up and the maintenance is so easy! It is honestly cheaper to run then I thought. I regret not buying one sooner! Totally recommend the amazing team at Tropical! Also, my tub is made in BC!

Cassaundra Robinson

We have used Tropical Pool & Spa to help with the maintenance and repair of our Sprinkler System. We have always received very good and reliable service.

Andrew Beuzer

great service and help, came from out of town for a stove catalytic insert, made sure i had the right one, plus saved me money!! cheers

Deanna Devlin

Great customer service, good products, very knowledgeable with pool and spa equipment.

Cody Leslie

Always have the product I am looking for in stock. Great friendly staff that greet you by name and are alway willing to help with your hot tub and pool inquiries. When the time comes for a gas fireplace I will definitely be coming here to purchase a Valor. Installed one in my last house and loved it.