Here you have the opinions of real people like you who use the products of Canadian Tire (Spa) in the area of Fort Frances (Canada).
As of day the business gets a score of 3.6 out of 5 and that score has been based on 127 reviews.
As you can see its rating is very positive, and it is founded on a very large number of opinions, so we can conclude that the evaluation is very faithful. If people have bothered to rate when they are happy, is that it works.
You know that we don't usually bother to give tatings when these are positive and we usually do it only if we've had a problem or issue...
This Spa is classified in the category of Department store.
Very helpful staff and the store is always packed with essentials. Great fishing gear selection!!
Nice store with a warm and welcoming staff, where you can get almost anything!
Good service
Staff was friendly but i got my wheel bearings done and after only 3000km they need to be replaced again. would not recommend the auto shop side.
Did an oil change and tire rotation and actually took the time to put my hub caps back on properly... never happened before... so I thank you!!!
Great store. Lots of choices and clean. People know the store well.
Great place to shop. Good prize!
Got what I needed
Quality
Canadian Tire in Smiths is is a joke..half star just because of the nice people who work there..long story but I'll never set foot in that store again..Perth and Carlton Place have the products you want more often then that hole of a store does..you decide.
Mechanics actually look for cheaper ways to fix your vehicle for you, but often it's less expensive to buy the part yourself elsewhere. Some of the parts counter clerks are really truly terrible; they pass of parts before confirming they are the correct one. Most recently I pulled out my Honda Civic's thermostat to realize the one they sold me is not even close to the same; I can't put the old one back as the gasket is not reusable. I was lucky there was a Honda dealer within walking distance. This isn't the first time this kind of thing has happened. I won't buy parts from this Canadian Tire again. The rest of the store and staff are always wonderful. Great fishing selection offsets my huge disappointment with the parts counter.
Products are good but needs more selection
Excellent service,
It's a Canadian tire...nothing exceptional but it does the job.
Good service all around
Found what I needed to find
Well ... it's Canadian tire , so you got to stop there . Always need something for your vehicle at a good price. :)
I have been going to Canadian Tire for vehicle repairs for several years now. There has never once ever been a time where I was disappointed with the service provided on my car. Nicole and Nick have always gone out of their way to “squeeze me in” and I have always left happy and knowing my vehicle was given the best care. Most importantly I am given the truth as to upcoming repairs that will need to be taken care of etc. Not only do I feel safe with the work being done on my vehicle, I am extremely satisfied. Thank you very much for the work you did on my vehicle last week. Runs like a champ.
Well stocked and staffed store. Staff are friendly and knowledgeable.
I love this Canadian Tire . Only lost one star because there appears to be something amiss with their inventory as twice today it showed an item in stock that wasn't. This caused an online order to require a massive search and set employees to extra work. Luckily the employees (Nicole in particular today) are professionals and friendly. It's a well managed and maintained store. A+
Great,quick and friendly service
Always quick and efficient. :)
Not the greatest customer service
Staff was very hard to find
(Translated) Very good service (Original) Très bon service
Good customer service and quick at being cashed out. I've never had a problem at this particular location. Thank you
Friendly, helpful staff.
Not allowed to enter the store with a bag, any bag, even a plastic bag from another store. No locker to store your property in, have to trust the cashier will not steal it or let anyone else touch it. This is unacceptable and I refuse to buy anything from here if I am going to be treated like a criminal.
Fully stocked for Christmas anx had all ghe odds and ends needed
I buy most of my appliances, kitchen wear,tools, fishing gear,etc. at Canadian tire. Always good value
It's a CT store... They hire alot of students and it really shows sometimes when you ask for help...
When is your Yellowknife Canadian Tire store going to be a place to shop where you don't have to deal with the miserable staff. I work hard for my money and when I go to spend it I expect some sort of respect and courtesy from the staff. Once again, the customer service or should I say "The customer abuse desk" were discourteous and down right rude!!!!!!!!!! Anyone who ever brings up Canadian Tire in a conversation have nothing but negative comments about the whole store. So Canadian Tire "Smarten up" get some decent staff who make it a pleasurable experience to shop there and while I'm on this rant, get even more staff. I've spent fifteen minutes of my precious time just looking for someone to help me. When you do finally find someone, in the store, if you search long enough and ask them a question more than likely they have no idea what it is you need. It would really help if staff were trained to help customers. I think it’s awful that we, as customers, have to do the work of your staff, it’s a disgrace.
Loved their half off kid toy sale this week
Great curbside pick up! Could be a little more quick on the orders, but I know it's hard to adjust so quickly!
(Translated) Canadian tire is Canadian tire Nothing more to add (Original) Canadian tire s'est Canadian tire Rien de plus a ajouter
(Translated) Really good. (Original) Vraiment bien.
Been a long time in this store...people changed. ..but facility still looks/feels same.
Great selection
So I went to Canadian Tire for the Transmission fluid leak and asked for the diagnosis of the transmission. Okay so they told me I need a front axle seal which cost me 2 hours of labour, diagnosis time and amount of the part so the total money I paid was 425 $. And right same night it started leaking again and i went there for the fix and then they said your bearings inside transmission is faulty. Now giving a quote of 8K for a transmission. Like the diagnosis should tell the worned out bearings on the first day but they didn’t tell anything about that. So I ended up paying 425$ for nothing. This is the service they are providing.
Very nice service!
I bought something. It was great. .
(Translated) Not many pieces in hand (Original) Pas beaucoup de pieces en main
Canadian tire is my favorite store. They have pretty well everything im looking for. The employees at the perth store are very helpful and always friendly.
clean bathrooms. maybe its just because they were cleaning them while i was there..... but, it stood out enough for me to write a review. keep up the great work in the bathroom area.
(Translated) Great experience and great help with fishing. A great experience. We were offered great fishing tips. (Original) Great experience and great help with fishing. Une excellente expérience . On nous a offert des excellents conseils pour la pêche.
Excellent staff. Great prices.
Correct
My experiences was wonderful as I was greeted by Tom who is always friendly. I went for bird seed and a scoop and I also picked up some bulbs.
Although the selection is good the store is always over crowded, aisles cluttered which makes it hard to find items as well as navigate the floor space.
Love this location better than Kirkland lake store
(Translated) Canadian tire of small scale (Original) Canadian tire de petite envergure
The staff in service apartment Raymond helped me a lot. Awesome service.
Terrible. I have a medical exemption not to wear the mask and the employees including the manager treated us very poorly and rude, and this is called medical discrimination which is wrong. The owner needs to train his employees properly …
Great Service
They need more workers. Long lines at the one checkout.
Customer service can be hostile. Store is very cramped.
(Translated) Good shop with good selection. (Original) Bon magasin avec bonne sélection.
Quick pick up after we ordered something online.
(Translated) This store offers a large selection of fishing lures and fishing gear. A place to stop when, going up to your outfitter, a member of the group realizes that something has been forgotten! The employees don't really know the products but there is a good selection of everything. Good choice of coats and hoodies, there are earthworms, and leeches. (Original) Ce magasin offre un grand choix de leurres de pêche et articles pour pêcheurs. Un endroit ou arrêter quand en montant a votre pourvoirie un membre du groupe réalise qu' il y a oublié quelque chose! Les employés ne connaissent pas vraiment les produits mais il y a une bonne sélection de tout . Bon choix de manteaux et ouatés , il y a les vers de terre , et les sangsues.
(Translated) A store rich in inventory. The aisles are tight. The merchandise is there. However, there is a shortage of employees to provide better customer service. Otherwise, it is an essential big box store for the region. Looking for a job? Go wear your CV. (Original) Un magasin riche en inventaire. Les allées sont serrées. La marchandise est là. On ressent toutefois la pénurie d’employés pour offrir un meilleur service à la clientèle. Autrement, c’est un magasin grande surface essentiel à la région. Vous cherchez un emploi? Allez porter votre CV.
Not
Nice store. Clean. Very bright inside. Shows well
It had all what we wanted and a really good deal on a garbage can too!
Nice enough store if you know what you're looking for and can find it yourself. Difficult to find staff to assist you though. I like to visit the website and make myself a list with the aisle numbers ahead of time so I'm not searching forever.
My experience at this location was above and beyond expectations. A sudden issue with my truck on a Saturday would have caused a severe impact on my upcoming work schedule -- after a few setbacks, the CT team pulled off an unbelievable win in OT! Three members were dedicated to getting me back on the road almost two hours beyond the scheduled closing time for the garage. Also, the cost was very reasonable for the effort pu forth. With not many options in the area on weekends, I drove away very impressed with the service i received from personnel at this location. Thanks, guys!
Very good customer support I accidentally tried stealing a pen and they were joking around with it very good work environment it seems
Help me out big time
Very tight aisles and not clean. Staff did not look happy
Very good service.
Can always find what I'm looking for.
I look line to an electric fire place and there was two on stock. Arriving at the store I was then told there was two and after a 45 min waiting I asked the service desk did the helper find the fireplace and he said there wasnt one in the warehouse. I drove 75 round trip for nothing and the person that was looking for the item didn't even have the respect to tell me the item wasnt at the store, and left me waiting.
if they dont have what you are looking for,you can order it amd pick it up there later
This is a well stocked store. The prices are comparable with online only retailers, but you don't have to wait.
Great place to go shopping!! Had an unfortunate experience that the mechanics in the auto section were able to help make a good one when I had trouble with the wheelchair lift in my vehicle. Was near their time to go home but they took time to see what they could do and put my chair in the back so I could keep going! Thanks guys.
(Translated) We all find what we need (Original) On trouve tous qu'on a besoin
didn't have what I was looking for not enough stsff
I ordered a set of top-of-the-line Pirelli Ice Zero tires for my wife's car, and paid in full on the date of order. Fast foreward 2 months later, I call twice a week and I get the same answer: "Sir.... they are on their way." Not to mention, every time I call, I am on hold for AT LEAST 10 minutes. GARBAGE SERVICE!!!
Excellent. Great service
Great selections and great prices
I love shopping Canadian. I found my granddaughters Christmas present. Always a challenge. There is a great selection and availability. Thanks again CT...
(Translated) Too many expensive when at discounts I go (Original) Trop d'ispendieux quand à des rabais j'y vais
Didn't find what I was looking for.
Chris the Manager is the best there is!! His kindness is unmatched and took very good care of us when we came in with a flat tire!!
Friendly staff, smart and courteous. Thank you for prompt service.
We are very happy for this place beautiful view large sites lot of trails near by lake day use just great
Perfect the service was top notch the wife got what she was looking for and the young man helped her load it
One stop shopping for bbq supplies
unreachable by phone, always skeleton crew, store should could use some help. sorry I love home town shopping but it gets frustrating after so long of waiting and put on hold so many times.
The store looks messy with the new layout.
(Translated) Non courteous service (Original) Service non courtoi
(Translated) I have always enjoyed shopping at a Canadian tire. I have not visited several in Quebec and the one in Gaspé offers us everything we need. The staff are friendly and efficient. (Original) J'ai toujours aimé magasiner dans un Canadian tire. J'en n'ai visité plusieurs au Québec et celui de Gaspé nous offre tout ce dont nous avons besoins. Le personnel est sympathique et efficace.
Happy
Consistent. Helpful. Quick service
(Translated) Lots of things for the house and the car! (Original) Beaucoup de choses pour la maison et la voiture!
Stuff members are very nice and police. I was late for delivery they are about to close then I showed up at 4:30pm I requested them to unload bcz i need to go pick up in US. they took only 50 minutes to unload. Great experience ????????
poor service
Great survice
(Translated) You can find everything there. (Original) On y trouve de tout.
Some one named tom in hardware was so helpful and professional in assisting my shopping experience that I cant wait to go back
Expensive
(Translated) Lots of great inventory !!! (Original) Beaucoup dinventaire super !!!
Worst customer service rude employees. They would benefit from some customer service training.never again will I shop here way to many other choices. Stop using COVID as your excuse for poor service.
To good things for cars or homes
We would like to sincerely thank Nick and Nicole for all their help with my daughter's vehicle. They went above and beyond to make sure the vehicle was safe. Their service was excellent and we could not be happier with the end result. Thank you very much!
Even before covid, I appreciated having personal space in a store. I don't like having someone so close behind me, its not as if he will get through the line quicker.! Today I am thanking the canadian tire cashier who asked the man in line behind me to move back onto the red circle on the floor. I didnt realize how close he was until the cashier asked if we were together. Thank you for taking charge of the situation. I appreciate your professionalism and respect for me as your customer.
Never have what your looking for
Complete and total in incompetence, went to the sports desk with a product number and everything “I have no idea where that is, can you come back another day?” This was a $1300 dollar item that showed 4 in stock Wow well done!!
They never seem to order the products that a show in their weekly flyer. Something is on sale and they only have 1 or 2 in store.
Quick online order fulfilment and friendly customer service management
Good service in a timely manner. New management has improved operations significantly.
Good store
Great service. Had something go wrong with my truck late on a Saturday and Andrew fixed me up in no time. Lady at the counter was great too. Thank you.
Every thing you want
Never any staff in department's to help. Hard to find help if needed!!!
Waited 5 days for a on line order from store stock finally cancelled the order bought elsewhere locally next day
could not get any help. was looking for 3 bikes and they had no idea where they are. they didnt both looking so i spent over 700$ at smithsfalls they lined up to help us there
Always have a great experience everytime I shop. The auto center is the best experience I've had. If they couldn't fix the issue it would be because it's a ford issue that only could be fixed at a ford dealership (anti theft). Would always be my first choice no matter where I am to get my car towed to the experts at New Liskeard canadian tire. Always feel welcome shopping with them. That's why I go back every second day if I can. Not to mention the owner John Goodlad sure knows how to run a store and provide a welcoming experience.
Had everything we needed, with a noticeably larger and better stocked camping and outdoor section as compared to my local CT.
Absolutely an astonishing establishment with exceptional amenities and personal. This place is run like an air craft carrier, feel free to trust this store with all of your needs.
A good Can-Tire. Had a price mishap and they stood by the price posted up front. I was very impressed.
Customer service in the paint department is awful. Will not be returning at this store for paint.
Good selection and great sales. Nice section set up for clearance stuff. Need to make sure their shelves are stocked with the items instead of randomly around the store though.
A financial mistake was made while purchasing tires. I returned to the store, and talked to Colin at the customer service desk. He was super helpful and friendly. He helped as much as he could til the auto service manager Nicole got off lunch and corrected a fairly complicated issue. Not once did they make me feel as though I was bothering them even though they weren't the ones who made the mistake in the first place. Exceptional customer service is not easy to come by, but Canadian Tire definitely should do everything to keep these two employees happy!
(Translated) Same quality goods as elsewhere, good clerk services but cashier service could be faster. (Original) Même marchandise de qualité qu'ailleurs, bon services de commis mais service au caisses pourrais être plus rapide.
Item I wanted not available again
We go to Canadian Tire often. Mr. York is indispensable. He knows where everything in his department is. Don't ever get rid of that man ????????
I’m never disappointed when I’m going to Canadian Tire. I like that mostly all the store have m the same setup as you know exactly where to go when you’re looking for something.
Becoming claustrophobic with all the high shelves and narrow aisles
(Translated) Beautiful place and very kind cashier (Original) Belle endroit et caissière très gentille
Here you can find everything you would in the bigger cities.
Great friendly help.
Everything was easy to find and the store was clean. I liked that there was someone at the door monitoring how many people were in the store.
It's okay today. ????
Need more cashier to help
Very helpful staff today to help get items off a top shelf. This location is highly recommended.
Usually a good experience but seemed low on staff at the time
Found everything i need at decent price, conveniently confirmed by the website. I pre-ordered other items in advance for pick up due to availability. The in store Cashier was obviously overwhelmed by her duties and wasnt shy about making her public display if UNPROFFESSIONALISM. Everything else was great! GO TEAM CT!!
Busy this Christmas Season.
No help and didn't have anything on shelf that I needed. Terrible cluttered isles.
Found what I was looking for and the service was great.
Lots of tasteful stuff at a decent price. Definitely Canada's tool shed, they have everything.
Service is usually pretty good. Never really wait too long at cash. Only reason I can’t give 5 stars is the size of the parking lot is smaller than average. About 40% is taken up by a permanent green house and merchandise for sale.
Too many not in stocks
(Translated) It has stock up to the ceiling height c crazy (Original) Il a du stock jusqu'à a la hauteur de plafond c fous
Friendly and helpful service. Huge selection of guns now too.
It's Canadian, they sell Tires. Name checks out.
When I arrived to the store today there were 2 individuals standing at the entrance waiting to go in and another man approaching the entrance going in across from me, a member of the Canadian Tire staff (who might have been the owner of the store as he was not wearing the Canadian Tire uniform) was at the entrance guiding the line and letting people in as space became available due to capacity limits for retail stores in Ontario. The staff member told the man across from me that the two individuals waiting by the entrance were waiting to enter Marks Work Warehouse so if you were going into Canadian tire you were good to go in. I was behind the staff member so I’m not sure if he knew I heard him give the go ahead to enter the store if you weren’t going into Mark’s Work Warehouse. The staff member yelled at me as I walked in the entrance and proceeded to tell me I was inconsiderate among other things in front of the two individuals waiting in the Mark’s line, after I apologized and let him know that I was entering Canadian Tire not Marks Work Warehouse he called me inconsiderate for what I had did for the second time. From there I turned around and left the store. I wish I had a chance to say I was sorry to the two individuals waiting in the Marks line before I had left because I do not mind waiting in a line during these pressing times with capacity limits in stores, I am completely understanding of that, but I ended up going to my vehicle and crying in the parking lot for 15 minutes before I could continue home. I left feeling completely belittled. Perhaps I could have clarified with the staff member that it was okay that I went in as well, but I’m super frustrated with the customer service, I believe the situation could have been handled in a better and more respectful way. If I could give -10 stars I would.
New owner is awesome.
The place where I buy Garage Equipment and Tools for my garage. Nice and friendly staff!
Great selection..... from the south (Toronto area) store is amazing for the outdoor life supplies exclent long gun selection and not bad prices... all in store is worth the trip
(Translated) Find everything (Original) Trouvez de tout
I have been getting my vehicle serviced at this location for the last year and have never been lead astray. I appreciate that they can always either get me a ride home or have a loaner vehicle that I can use.
Love the flower baskets and the plants.
Staff couldn't help me find items I was looking for. Staff also wearing masks over their chin, not protecting their mouth or nose at all. But i found what I was looking for.
Located in the west end of town has almost everything you need for home, yard, automotive & sporting needs, great knowledgeable staff that will help you find what you're looking for, has a Mark's Work Warehouse attached as well with great quality clothing attire.
(Translated) Ply wood not tasty best in quebecois (Original) Ply wood pas gouteux meilleur au quebecois tire
Tried to call the store to return the defective item today and no answer says user busy called numerous times always user busy I guess they don’t have to answer their phone during this Covid lockdown I didn’t know Picking up a telephone would get you Covid absolutely horrendous customer service Or lack there of I Called the new Liskeard Canadian tire and guess what I got through to a real person on the first try maybe they should take some pointers from a real Canadian tire store
More expensive than Amazon...and often out of stock, items that are on sale especially
Very good prices for stuff sometimes they have sales too and you can get really good deals
had starter motor replaced today on my element. Mike did my work, and as always he was straight, honest and knowledgable. he can see the big picture as far as keeping my long term cost of repairs to minimum. ty Mike the mechanic and Paul the service advisor.
Great service, limited stock
Got what i wanted
Friendly, honest, and efficient. Great place to have a visual done for car safety during a tire change ($600 for my 4 Tires installed) and trusted area and great price on the car safety ($118 my Safety June 2018) So big thanks to Ron and to the mechanics that worked on my car!
Curbside pickup needed improvements. Thanks for being an essential service. Friendliness could improve though.
Would give them a 5 star review if they actually had inventory..... The staff are great and do their best to help a person out. Not always easy to find someone during certain times of the day but it happens. Please fix the leaking roof..... been 3 years in a row now you have pails and totes collecting water in the exact same places.
Their bikes are not assembled properly I had to fix my bike myself countless times
I like shopping here, a fantastic selection of items in a wide range of departments. Staff are always very helpful too.
Love it
????????????
Went and got tired today....all the service staff there are amazing!
Staff helpful, place is well maintained n kept nicely stocked.
Got my car fixed there 2 week ago and the same day I got her back the engine start banging and clonking but the thing is before they played with it nothing was wrong with it
My paradise.
(Translated) I did research on winter tires and they gave me very good attention, thank you (Original) Investigue sobre llantas de invierno y me dieron muy buena atención,gracias
Very nice and sweet employees over there! I got a tire problem on a snowing friday night while i was heading to Toronto. And passed their service time, the sweet service person still fixed my problem and without any charges. I do appreciate their help very much, all the best wishes for them!
I've loved Canadian tire since I was a child. ..This scamdemic has hurt us all, including Canadian tire.
Very clean and good in store sales
The store is big and well stocked, clean and the checkout staff are friendly. However there is no enforcement with the one way aisles, I was trying to be diligent but it seemed like nobody else was. In addition, it was difficult to find staff, I wanted to purchase something out of the locked tool cabinets but could not find an employee to get it for me and the auto parts/service desk was lined up, very difficult to get what you need if it's behind locked doors, I understand why but an employee should be more accessible to assist in making such purchases.
(Translated) At least something practical (Original) Au moins quelques chose de pratique
Quite a variety of sales
Great selection of things including auto parts, tires, paints, bikes, kitchen & outdoor and rec stuff, gardening.
Great selection. Friendly Staff. Worth the drive!
Staff are extremely helpful and knowledge. If they are uncertain they seek the help of more experienced staff.
Today at 1740 I had to go to Canadian Tire to pick up new paint. I had just made it in time because they were closing at 1800. Fortunately I went to the Canadian Tire in Fort Frances, rather than to Menards since i received wonderful, prompt service and they did not even mind that i came late (lots of stores employees would give remarks showing up that close to closing time). I was helped by a very knowledgeable employee (I believe his name was Jordan, he used to work in automotive I believe) He helped me find the perfect paint and it was even on sale! 10/10 would go back again.
Ok
Lots of stock, clean, bright
Not bad! Staff is always pretty deadly, would go back 10/10! 11/10 iykyk!
I must say that since the new owners have taken over this store has deteriorated in customer service. There are long check out lines, the self checkout is never operational and we just do not see the same level of service. Today I waited in a long line and once I got to the cash I was told there was only debit or credit. ( the sign was posted at the cash behind another sign) Thankfully the person behind me saw this frustration and actually paid for my purchase. That is what I love of about this town. Trying to get prices for past flyers for large groups like schools just doesn't happen anymore. As a person, like many other yellowknifers, who spends a great deal of money at this store, the level of reciprocated appreciation is something that needs a great deal improvement.
Tiny CT store but the greatest most friendly store I visited.
I love the fishing and hunting section in this place it reminds me of a mini bass pro or cabellas, and the person helping me was really knowledgeable I will definitely be coming back hear for all my hunting and fishing needs.
(Translated) Very good service (Original) Tres bon service
Great place since the renovations, ample stock, don't need to leave the area to shop.
(Translated) Well we find that we need, on the other hand we do not hang around as much in the aisles as before! Sometimes a bit of a mess in the aisles! (Original) Bien on trouve se qu' on a besoin,par contre on ne traine plus autant dans les allées qu' avant ! Parfois un peu le bazard dans les allées !
Always a good selection and very good prices. What you see is typically what you get, so it's hard not to recommend.
(Translated) Fortunately he was there, I ran out of oil for the car. (Original) Heureusement qu'il était là, j'ai manqué d'huile pour la voiture.
Product on sale but not in stock.
Found most of what I needed. Trying to maintain social distancing was hard as there was stuff blocking aisles.
Sat in a few chairs it was nice!
I placed an online order for pickup the next day then I got an email saying pick up in 2 days. When I phoned the store I received no help the first time. During the second call the following day a manager was very helpful finding out what happened to my order and making sure my new order was prepared first thing
Well stocked store. CTC seems to make a corporate practice of understaffing and this outlet is no exception
Needed a high quality at the lowest price outdoor extension cord... the sales associate was very helpful in answering my questions. Will the cord crack at -35 C? Is there an indicator light showing the cord is energized? Is there a price difference online vs in the store? Will you match a competitor's lower price (if you found one)? I found one that I liked and collected my Canadian Tire money.
I have all good experiences when I shop at Canadian Tire. People and staff are always friendly and helpful. So I have no reason to complain with such friendly service. Andrew Lewis Perkull
Found the items I was looking for fairly easy and convenient
excellent
Had everything I needed.
Again excellent service
Found most of the items I was looking for, but it took me longer than I had intended.
Store is kept clean, staff always very helpful. Very happy that we have a Canadian tire in the area.
(Translated) A lot of choices (Original) Beaucoup de choix
I would like to see more employees wearing masks especially if your customers have to so should the employees. Employee at the cash register was not very polite.
Will make the drive from the far side of Smith's falls to go to this Canadian tire. Store has everything, unlike the one closer to home. They also have friendly staff, unlike the one closer to home.
(Translated) Excellent service. (Original) Excellent services.
Great customer service, leaving the store I noticed a young man walking over and asking an elderly gentleman if he could help take his purchases to the car...not sure if it was just the young man or a practice that Perth Canadian Tire has either way ot was wonderful.
It's a decent place but too many kids that don't care work there
(Translated) Friendly staff! (Original) Personnel Sympathique!
(Translated) A great guy in hunting and fishing to help us with our udders told us 2 spots or go on July 27 at 5:30 a.m. Thank you Man you were super late! (Original) Un grand gars dans chasse et pêche nous à aider pour nos leurs pis nous à dit 2 spots ou aller le 27 Juillet à 5h30 .Merci Man tu as été super fin !
It's canadian tire. What else are you expecting?
Really good and attentive customer service
lack of knowledge with most staff besides auto parts they are pretty good
(Translated) Big store. (Original) Grand magasin.
Great experience at Perth CTC both for shopping and vehicle service. Very professional and friendly staff.
Excellent store and service
Good service in general friendly staff in the fishing/camping isle
A lot of choice for a remote area. Always great service!! Fair price!!
(Translated) Average service except for cashiers who are excellent! (Original) Service moyen sauf pour les caissières qui sont excellentes !
long wait at cashier
(Translated) Attention: the price. (Original) Attention: au prix.
best place to get tools and outdoor stuff
(Translated) Superb !! (Original) Superbe !!
It's kinda organized-ish, if I can use that word. Bought things I myself already have. Never know, u can never extra.
They always have everything I'm looking for for great prices!
Good service. Very helpful
I initially rated this store a 3, because of the size of the store, instead of considering the fact that they had in stock just what I was looking for . Just a couple of items that we neglected to bring on our vacation. thx for being there, Andy ;}
Most Canadian tire stores are 5 star to me lol
I Just wanted to take the time to drop this message. On Friday May 17th, 2019 my family was driving from Timmins Ontario to Niagara Falls Ontario for a vacation. We had stopped at the Walmart located next to this Canadian Tire when we ran into some vehicle issues. I approached the service department at your store and this is where you blew me away. Not only to the gentleman behind the counter help out with what he could, but the mechanic he sent to help me was amazing. They both went above and beyond for my family and I can't thank them and Canadian Tire enough for basically coming to the rescue and same my families vacation.
Amazing service! I had an issue with my car; although they were fully booked up they took the time to squeeze my car in. Thanks to them, I was able to get back to work without losing much time.
They have lots of stock k but not the one I was searching for. Small scraper
Great sale today 72% off a socket set.
(Translated) A beautiful tv that I bought (Original) Une belle tv que j ai acheté
Be careful. Everything over priced and will soon be on sale at 50% off.
nice place, good people.
I've been calling for a couple of days now to see if my online order is ready, no answer and today was intentionally hung up on. They promise 24 to 48 hour service, it's been 5 days now. Not impressed at all!
I'm always amazed at how huge this store is, it's always clean with friendly staff. It's hard for me to not find someone when needed.
Very helpful staff! So many items all in one place! Great sale prices !
I visit a hardware store daily. This isn't it. When I saw wood shims for $4.59 and then saw the identical package at Menards for $.99, I decided to do all my shopping across.
I gave it one star because I didn't know how to give it zero stars, customer service is horrible, their online stock is not updated so you search for stock that is supposed to be there but isn't, on sale items usually are not in stock or in very low quantities, all in all just a horrible place to shop go somewhere else, should not be allowed to use the Canadian name, will never be going there again!!!!
Poor customer service
Service is terrible, do not recommend. If you have another option, take it.
small store but what do you expect for Kirkland lake not alot in stock
Just another C.T.C.
I like shopping here but sometimes there isn't enough staff working the checkout tills. Gotta say that I love that this store is dog friendly though, especially on those hot or cold days.
Dear Canadian Tire, I am very disappointed in your marketing. In your new flyer you have canvas lights on sale. When I go to your website you can only order online the canvas lights that are not on sale, and almost none of the stores are carrying the sets of lights I want which unfortunately are on sale. Yes I would pay reg. price just so I can get those lights. I am disappointed that I can not order the lights I want online. 52-2652 and 52-2655. If something is on sale you should still be selling it online. If not you should be writing in the flyer, in store only sale.
Very poor experience today. Picked up an online order, which involved a large box. Came out to me in a shopping cart with items from another order, so the associate asked me lift the box so she could remove the other items. After lifting the box, I noticed white all over the front of my jacket - the box had white paint spilled all over it, and it wasn't completely dry. The manager came to speak with me, and all he said, sarcastically, was "I'm sorry", and then he stared at me. I asked him to wipe the box, and there was nothing else said or done. I've had good and bad experiences at this store, but this was, by far, the worst.
(Translated) Very good customer service. Thank you (Original) Tres bon service a la clientele. Merci
I had a battery maintainer installed at the CT. I came back because the power goes off when I plug it in. Before I got it installed the block heater cable was the one coming out of my vehicle. But when they installed the maintainer they got an extension installed to plug the block heater and maintainer. The block heater plug was initially damaged when I forgot to unplug it from the wall. I asked if they can also replace that when I had the maintainer installed. They said they did and didn't bother checking. I had to bring it back because the power goes off at a certain time and it doesn't stay on (no timer) when I came back to have it checked I also asked if they can replace the plug from the box heater. They said nothing wrong and all is working as it should and they replaced the block heater plug. Only to find out that they replaced the plug sticking out from the vehicle and not the block heater plug. I called to complain about it. Then this guy was blatant right out saying that I was yelling ?????Seriously??? I was complaining but I wasn't yelling. Defensive much??? His voice got kinda firm and made it a bit louder to have his co workers hear him saying I was yelling. You should get an award for that. Well he admitted the misunderstanding, I asked if they can give me a refund since they replace the wrong plug. Didn't give me a refund and reiterated there's nothing wrong with the plug that I want replaced. I paid for the plug I asked to be replace and they replaced the wrong plug!!! I got tired of resoning out with him making it to be my fault. Nice customer service. Good actor. I wasn't even asked if I'm okay being charged 50 bucks for replacing the plug. Had I known I wouldn't have asked that. I will never use their service. No more. I should have listened to the cab driver not to go to Canadian Tire.
Great store & friendly staff
Lots of awesome deals
Been waiting 4days now for them to put 2 tires in rims. Called 2 days ago, they days they'd get right on it and call me back... Called yesterday, they said the same thing, no one called. Called today, same thing, "we'll get right on it". Sure you will. Useless.
Helpful and friendly staff.
Sweet place!
Had what I wanted. Rare for them to have enough cashiers. It was a quick check out this time.
(Translated) Your non-service good staff (Original) Tes non service bon personnel
Up until today, I would have given this Canadian tire a higher rating. Today Was a terrible interaction. We purchased a generator from this location, and unfortunately it stopped working a little over 2 weeks ago on a Sunday and this store was closed because of their hours. no big deal. I drove to the New Liskeard location, and they gave me a straight exchange. no questions asked. My next generator lasted just over 2 weeks and would not start. So I take it to the Kirkland lake location. I get told to bring it in after the mechanics take a lunch because someone needs to look at it, no problem. it took the mechanics 2 hours to determine there was low compression in the machine. This was after being told a compression test will take an hour to do (not the case for a single cylinder engine, max it should take is 15 to 20 minutes) Then it took another almost 30 minutes to complete the exchange after finally getting ahold of the own to inform him of the compression issue. There is NO REASON it should have taken this long for the generator to be looked at. I was there the entire time, and I between "looking" at the generator other vehicles were being swapped around the shop. I live completely off grid, I've spent upwards of over $5,000 in the last few months on materials. I can assure you, after how I was treated, I will gladly drive to the New Liskeard location going forward.
Always has excellent customer service and inventory. Staff is super helpful and know where things are in the store. Would recommend this store over anything else in the area.
(Translated) Very good service (Original) Tres bon service
Unfortunately, I had the experience of dealing with Terry at the auto center twice so I can tell you with experience that this is the place you have to avoid at all costs. Terry believes in taking advantage of the people who are stuck rather than helping them out. Below are how my two visits went while was visiting Gaspe 1200kms away from my home in Ottawa: 1st visit - December 17, 2019 I got a flat tire and I bring it to the auto center and asked if it will be covered under warranty as my tires were within 5 years. Terry looks at the tire and said no it won't be as the thread is too low. Fair enough I brought my car in and asked if he could look at the threads of other tires if they were fine. All the other three tires were between 4 and 6 points and he confirmed they were fine. He said if something has to happen to other tires he will prorate it and replace it. I was going to change only the bad the tire but he insisted that I should buy two tires instead. I said okay and got the two new rear tires out of pocket. I asked them to swap a spare tire as well and for this change they charged me $15 (more on this later). 2nd visit - December 19, 2019 Unfortunately, this time I hit a very big pot hole and busted the sidewalls of my front right and rear right tire. I call CAA and bring the car in to Canadian Tire auto center. Terry confirms that he will cover the rear tires under warranty as we just changed it. But here's the catch we don't have more of the tire in stock so you would have to pay the difference of one tire up. The difference was about $100 more for two tires plus I had to pay for balancing again. I asked can you order me more of the same. He goes yea I can but they won't be here before two weeks and I know you are visiting only for a few days. This is your only option and the store is closing in an hour so you have to make the decision right now. Also, he did not changed the front tire under warranty which he had confirmed on my first visit that will be prorated if something has to happen to it. I said okay please change it and could you please swap the spare again. He said sure it will be $20. I'm like what!, you charged me $15 the other day, he fumbled and said oh I did you a favor the other day and we usually charge $20. At this point, I said whatever just change it. This is my second visit to Gaspe and this was my only bad experience that I can think of. It was painful to see that at a reputed place like Canadian Tire, I get to experience such behaviour. Please avoid this auto center and find some local garage instead when you are in Gaspe.
Happy and friendly employees, helpful service department. Other stores could learn from these people.
Great. Lots of sales. Even got an discount at the checkout.
Awesome service given by staff members☺
Amazing service on my truck and fast and friendly
Staff not very helpful
Great store, great selection, staff is extremely helpful. I'm making this location my CT store.
This is a ok place
Empty shelves
I bought a beautiful ceiling fan today from Canadian tire new Liskeard Installed it and hooked it up Fan works great!! BUT the lights have a defective switch they come on then go out ? Called Canadian tire they cannot or will not warranty the product rite now because of covid and the return desk is CLOSED!!! I wanted them to just switch the lights with a set out of another box instead of taking whole fan down again Answer was no !! And we can’t do anything for you right now because return desk is closed !! Great customer service buyer beware
(Translated) Good service (Original) Bon service
Really nice place
My experience was not the greatest, wont be going back here
Stood at Return counter for 15 mins while the clerk ignored us and counted her cash. She finally saw we were waiting but didn’t serve us rather saying we had to go into the other long lineup. Other staff also saw us waiting but ignored us. The front line people are so important to a business. This front line person work in the stock room. Very unhappy experience.
(Translated) Small but perfect (Original) Petit mais parfais
very friendly and helpful staff though we did not find what we were looking for.
Great service. They were quick to help me find exactly what I needed. Always great prices and deals.
Convenient location, found everything I needed in just a few minutes, luckily some of the items were on sale
Terrible service. When calling the store it hangs up every time. Been waiting over 4 hours for ant traps. Do better. This is crazy
(Translated) The most upside down Canadian Tire of any I have visited. It looks like a liquidation store about to close. I went there on a Friday, July 3 in the afternoon during a visit to La Tuque, the employees were generally friendly except for an older employee who grabbed a basket of goods saying aggressively: I am able to pack it myself 6 inches from the face as I started to move it so that I could pass. (I had to move several baskets during shopping, I counted 15 in all in the store) ... I was speechless at her attitude, maybe she had heard me say to my wife at how unseen I had ever seen such a mess in a Canadian Tire! In short, once badly taken I will go back but if you have the chance to avoid it. ..A surprise visit from the managers would be in order! In the current Covid situation, I would have liked a clean store and that the lady stays at least 1m or that she has a mask before approaching so close to my face (Original) Le Canadian Tire le plus à l'envers parmi tous ceux que j'ai visité. On dirait un magasin de liquidation sur le point de fermer. Je m'y suis rendu un vendredi 3 juillet en après-midi lors d'une visite à La Tuque, les employés étaient sympathiques dans l'ensemble sauf une employée d'un certain age qui a agrippé un panier de de marchandises en me disant agressivement : je suis capable de le tasser moi-même à 6 pouces du visage alors que je commençais à le déplacer afin de pouvoir passer. (j'avais dû déplacer plusieurs paniers en cours de magasinage, j'en ai compté 15 en tout dans le magasin)... j'étais bouche bée de son attitude, peut-être elle m'avait entendu dire à ma conjointe à quel point je n'avais jamais vu pareil désordre dans un Canadian Tire ! Bref, une fois mal pris j'y retournerai mais si vous avez la chance d'éviter. ..Une visite surprise des gestionnaire serait de mise ! Dans la situation de Covid actuelle, j'aurais aimé un magasin propre et que la dame reste à au moins 1m ou qu'elle ait un masque avant de s'approcher si près de mon visage
The merchandise i was searching for was listed as being there. The staff made a little attempt to locate it but gave up soon afterwards The item was ordered and pre paid and it came on sale the following week. Nobody said nothing. $100.00 is alot of money. I got money back and will only buy on hand stuff . 7 to 10 days to ship from Brampton. WTF....
(Translated) Nice place (Original) Belle place
Nice store and easy to get around in. Staff (Parker) was very helpful.
Excellent service found everything I needed
Clean and organized store. Washrooms available and wheelchair accessible. Staff are very kind and helpful.
My windshield wiper broke off in middle of snow storm today in Perth. Pulled into CTC and the service gentleman at desk found one and it was put on my car by young lad in service all within 20 minutes. Thank you very much. Excellent, fast, efficient, friendly service. Made my day.
(Translated) The teams are always nice, but always busy. It's a joke, it's really stupid (Original) Les équipes sont toujours gentilles, mais toujours occupé. C'est une blague, pis vraiment niaiseux
(Translated) lots of choice and new super job (Original) beaucoup de choix et nouveau emploier super
Staff are always helpful, especially Noel!
Tipical CTire
Great sales
Great selection
If you could less than one star I would. This store has the worst coustomer service I have ever seen.
great service
Chaos disguised as a store.
Self checkout machine asked too many questions. I just want to paid and go. Here are some more questions maybe Canadian Tire could ask: Would you like to apply for a Canadian Tire MasterCard? Would like to donate to our charity? Did you find what you were looking for? Would like to participate in our survey? Seriously, I thought self checkout was intended to be quick service.
My favorite go to store, has most things needed, followed good service. Hard to beat.
Large selection of product. Couldn’t find staff help anywhere.
Store is usually clean, and mostly stocked. Staff are friendly and helpful.
Good selection. Store is cramped. Time to spring for a major expansion.
This store has everything you would expect at a Canadian Tire! They’re decor and seasonal items are always top quality. Don’t normally shop at Marks Work warehouse but we got some good quality compression pants. The staff at the counter was super friendly and helpful answer questions about the new triangle rewards and how I can put my paper Canadian Tire money onto it. Great store, well stocked!
Could have a few more staff on hand to direct your inquiries. Otherwise it's a walk back to the customer service desk....:((
Good place to shop
Friendly, helpful staff. Had my order ready for me (all I had to do was pay and then we loaded & I left) right before close (only time I could get there), very nice and funny. Great experience ????
Friendly staff, always got good deals.
Was able to find what we were looking for.
It was easy to find what I needed. Very friendly people and fast.
You have to constantly follow-up on ordered products; I have been waiting since Black Friday for restock to come it, and they keep insisting there is 1item in the store. It could not be found on black Friday. It's frustrating dealing with computers.
Probably the worst CT I have ever been to. Low stock, aisles are often cluttered and some staff at the till are not very friendly. Also the hours seem to be much less than other CT stores.
CT could a better job of training their young staff in the Garden Department on some basic information regarding their department- and if they don't know the answer to a question, to find it. Their Customer Service skills could use some fine tuning as well. Like when they see an old lady who just purchased 4 potted plants struggling to get them to her car- offer her a cart.
Favorite place to shop.
Has everything you need for daily work stuff and home stuff. Although the line up was crazy and they only had one cash open. Which was crazy.
It was good lots of stuff on sale.
Needs to update their hours of service online because it says they're open until 9:30 on Sunday and I wasted money on a cab going there at 6:10.
Smaller store, but has everything you need!
Helpful staff
I will only deal with nick and the staff in the automotive department
Has almost everything in the flyer, but I wish they could have bigger stuck. Many times there is nothing left, so it's rain checks or at the worst, some thing else.
It's gotten a lot bigger in the last ~30 years, but this Canadian Tire had always been a reliable place to get cottage staples. It's done well enough to outlast several other stores and outfitters in Perth.
Never take your vehicle here for service!
Always seems to be busy and the department staff are a little quiet and keep to themselves. Cashiers are nice though.
Good customer service
Great store they're almost always have what you need in the prices are good they have some great sales
Very helpful staff. Product offerings are Ok, wish they were able to have a better supply chain to provide out of stock items like garden supplies and high selling items arrive regularly. Thankful there is at least a store like this in Yellowknife as shopping can be a challenge
Very good visit but very crowded and service in the sporting section was lacking.
(Translated) Vast choice (Original) Vaste choix
This store has recently changed their policy and you may now bring your dog inside with you. Being part of animal welfare deserves a lot of praise. The staff are very friendly towards both customers and pets. This store will always be my first choice for shopping needs.
Good experience.
(Translated) Overloading, the aisles are too small for the width of the baskets. Employees also leave carts during busy hours to undo the stock which makes navigation impossible. Employees do not respect and enforce directional arrows which makes shopping a frustrating time. (Original) Surcharger, les allées sont trop petites vis -à-vis la largeur des paniers. Les employés laissent en plus des chariots durant les heures d'achalandage pour défaire le stock se qui rend la navigation impossible. Les employés ne respectent pas et ne font pas respecter les flèches directionnelles ce qui rend le magasinage un moment de frustration.
The staff are friendly, and it has everything you need for camping, to tools, to kitchenware, and car parts. Love this store.
Good place
Very poor service. Online quantities are always wrong, tired of driving an hour each way to be told they can't find any of the items I'm looking for. Stores like these are the reason I'm doing more online shopping.
Clean and as per all Canadian Tire Corporation stores, they have followed the plan and have well organized aisles. Seems you walk in one CTC store and they have pretty well everything in the same places.
One of the best stores around
Thanks to all customer service specially to Mike for all support????????????
Appreciate the volume of products available but navigation in this place is haphazard without Covid-19 protocols in place. With them in place you probably should do a good intense warmup as you kinda need to be as nimble as a gymnast to just walk around least alone push a cart. For me I feel like a bull in a China shop with a cart there.
(Translated) Good store but lack of staff at checkout (Original) Bon magasin mais manque de personnel au caisse
I got a new Vitapur Water Dispenser.
I Great store, great service, I like the Manager and Chris ???? I shop there and get good products
Great service everytime
(Translated) Well held professional service (Original) Bien tenue service professionnel
Staff was plentiful and helpful. The website is great, as it tells you how many of your item are in stock, and what asile the item is in. Makes covid shopping very fast and easy, as you don't have to wander around for 20 minutes looking for your items. Love C Tire!
I had a low tire, on the way up North, and these guys without any cost got me going again. A major situation was averted thanks to them!
(Translated) Good service (Original) BOn service
Good store, lucky to have it, not if you’re looking for ammunition (try John’s tackle box)
My sisters took her car in a month ago for a trailer hitch. After having lunch locally, she returned to pick up the car and was told there is a leaking gas tank so the work could not be done. She decided to get a second opinion from another repair shop and was told that there is absolutely no hole or leak anywhere in the gas tank. She just saved 2800 on a replacement new gas tank or 1100 on a used that was never needed. I hate when people are taken advantage of. Pat
friendly staff huge selection
They were able to copy my mail key but not my apartment door key, they helped me to look for Allen key drill set, and we did not find one. I did get 90% of what I came in for. "Excellent" staff and service today and I have not always been able to say that about other Canadian Tire locations.
A guy name Alan helped me out, very courteous and knowledgeable.
Store is clean and seems to always have at least 1 or 2 of every item
One of my favourite stores.
(Translated) Impeccable service. I have nothing else to say. (Original) Service impeccable. Je n'ai rien d'autre à dire.
Man bible
They were sold out of what I needed and maybe 2 weeks before they would get more. Is the norm at our Canadian Tire . Rain check.
Great service almost always has everything when we travel up from our home town
If you have a hankerin' for some tires or bird seed, this is your place
Terrible. Will not be going back after I was given a gift card on my returned item. I was supposed to get it taken off my credit card but they refused. After I use the gift card will never ever go to CANADIAN TIRE again. Terrible place. Would not be recommended buying anything there.
Luckily for them, they have a lot of stores with a lot of products. I've lived across Canada and am amazed that every single Canadian Tire employee has the natural ability to avoid their customers by any means necessary, and infinity more amazed that they can spend their days surrounded by products and manage to learn nothing about them. In a world where hospitality is the foundation of any business, I applaud Canadian Tire for their rebellious stance. *slow, slow clap*
Its nice but like all Canadian tires reputations, you have to try and track down staff to get help
Not a good store to shop in. Lack of inventory wanted...poor service.
Everything we need for electrical is here.
I asked the girl in sports if she worked in that area she said no i asked her if she could get someone and she replied "I don't think so" great service
Inside the store 100% but avoid the garage unless you want to end up in another garage
LOVE !!!! the NEW Extended Space of our CANADIAN TIRE in Temiskaming Shores Ontario
Great store! But why did I see 2 customers not wearing masks today? One went right through the cash...nobody said anything!! Edit: going to upgrade review because of positive feedback....thank you!
(Translated) Best place to find everything (Original) Meilleur endroit a latuque pour tout trouver
(Translated) Not very big but it helps there is a little bit of everything (Original) Pas très grand mais ça dépanne il y a un peu de tout
I am giving 5 stars as I respect the fact that they have all sorts of staffing challenges here in the North. For the ones that are working there they are trying there best with lack of support!
They're somehow willing to take your money for online orders, but it's been more than 2 days for a simple roll of tape and you can't get someone on the phone at the store or the customer support line to even cancel the order. called at least 20 times to both places to no avail.
Place is a hellish nightmare to locate anything
Ordered tires online and they arrived when promised to be installed the next morning!
(Translated) When the time comes to send a piece which tale for vehicles have patience and check if there is no error or forget (Original) Quand vient le temps de faire parvenir une pièce quel conte pour véhicules avoir de la patience et vérifier si ya pas d'erreur ou d' oublie
Very helpful staff
Nice place, service was a little lacking in knowledge.
(Translated) Good, like the others. Nothing bought so no interaction with the staff. (Original) Bien, comme les autres. Rien acheté donc aucune interaction avec le personnel.
Canadian Tire, is my opposite to Hone Depot.could sound ours in there..why I don't know, but I love them.
Service was slow only 1 cashier :(
N1
Great Canadian Tire. Lots of spring goods. Firearms etc. Love it.
On y trouve de tout. Malheureusement, parfois il faut chercher un employé sur le plancher pour avoir de l'aide.
I BROUGHT A VACUUM TODAY- DIRT DEVIL ENDURA FILTER VACUUM UPRIGHT, IT WAS ON THE CLEARANCE SALE, I GOT IT ON LINE LAST NIGHT, A GREAT ONE, FOR THE CAT'S HAIR AND FURNITURE ATTACHMENTS, THE BEST ONE I BROUGHT, IN MY NEW HOME
Great deals
Kid didn't know what an outdoor fry pan is.
Great job of dealing with curbside pick up Very organized and quick
Had to wait a long time at the cash. Even the cashier complained about the services the store had. I told her that it was not professional she said it was true.
Getting my vehicle fixed, they lent me their truck! ????
The store was small, but that is forgivable.
The store was very clean and well-organized and I easily found what I was looking for. Checkouts were staffed well and staff were friendly and helpful.
The kinda store you only go to cause there aren't any other options. An unbelievable amount of hoops and time wasted to get tires. In the end the total was $200 more than the original order that got cancelled was. They least they could do is throw in installation after weeks of phone calls and one issue after another. It should not be this hard to buy tires.
They had what I needed. A good option for an automotive/hardware store.
Nice new Expanded store.. with a few miserable employees
Out of black paint tone... Out of riding lawn mower filters... Brought in old battery with the tag. Refused to return 20$ deposit for battery I bought last year... they found my purchase on their database but insisted a receipt was necessary as evidence of purchase. Staff were friendly and helpful. Automotive guys solid and knowledgeable. Manager unhelpful and unapologetic. After spending a lot of money over the years at this store, I would have been happy if management made any effort in troubleshooting with me; rationalizing their position; or were even a little apologetic. I will make every effort to take my business elsewhere in the future.
Great prices and friendly service!
Very little if any help when trying to see if an item was in stock, customer service was closed and could not find any workers to assist me, need more workers for a store this size. This was at 11 30 on a Saturday. Ended up going to Walmart to make my purchase
Great items
They have great customer service at this location.
Easier to go out of town to make purchases. Either have no stock and if computer says they have 1 they can’t find it.
Your typical Canadian Tire except small town friendly people adds that extra warm feeling. I love Canadian Tire and shop at the one near where I live in the city and like the staff there a tiny fraction less. Still great people and I would give them a 5 out of 5.
Service at this store has been sliding since the new owners took over. I am told by one person I can't get a rain check because the item is in stock, but told by the department manager they don't have any in stock.
Found what I needed
Nicest hardware store in Ft. Francis, On., Canada
Oops. Previous review was for a different store. This one was fine.
Difficult to find help.
It's what every Canadian tire should strive to be!
Super sweet People
(Translated) Lots of choice and open early in the morning! (Original) Beaucoup de choix et ouvert tôt le matin!
Outstanding service! Was having issues with the car on our roadtrip and they took a look at it right away to get me back on the road. They looked everything over carefully to ensure a safe trip home. The staff were very considerate and kind.
Went to desk entering store to ask where my items where located...lady told me what isles I would find them...she was exact, saved me lots of time...however I picked wrong line exiting...should have not gone in return isle, however Jodi came to rescue and opened more cashes, calling staff and operating cash herself...great customer service... Thank You.
terrible checkout service, store aisle are so full of stuff you can hardly maneuver a cart
Everyone seemed a little overworked when you could find someone, I was looking for the Canada T shirts after I had bought my vaccum everyone kept sending me a different place 2 were honest and said they had no idea but tried to find someone who could help, finally the manager who was busy unpacking boxed, over worked as well told me that was all they had I don't blame any employee, it is the cut backs because of the wage hike, but is it really fair to the employees that are trying to multi task??????
(Translated) Perfect (Original) Parfait
Great great shoping
Is very much in the Christmas spirit, however associates too bussy to even knowledge customers
Always crowded. Got what I needed.
I felt that it was appropriate to modify my review. We met with the store manager Adam and he has fully restored my Canadian tire confidence. Thanks Adam, love the new hunting section!
Very good service friendly staff
a "go-to" place
Great selection
Doesn't sell tire swings.
(Translated) Very helpful and friendly staff. (Original) Personnel très serviable et aimable.
Fast and friendly service.
Very friendly service!
(Translated) A real Canadian tire (Original) Un vrai Canadian tire
Always everything I need
Service mediocre
When I need something I go nothing special
never enough cashes open ...wait to long to get rung through seen a few people leave ... better before the layout changes
Best store ever.
Great experience.
My local go-to store! (But beware of this particular store's new strict Return Policy - no receipt = no refund or even a store credit - period! I would gladly rate them 5 Stars otherwise. )
Well kept store.. it's very clean the workers are always on the ball keeping shelves stocked and there when you need them.
So I select these alloy wheels for my Honda Accord and they ordered it for me. Yesterday I had my appointment to get them fit on my car. When I went at Canadian tire yesterday all of sudden they said these alloys are not fitting to your car which was ordered by them after taking all the information regarding my car. So the service department lady said you have to order new ones which will take 2 weeks and then they will have to book another appointment for me which takes forever or we have steel rims which I never wanted. Not only this the lady was not even accepting that its their mistake for not ordering the product I want , she told me this way that I am gonna save more money. In the end I had to compromise after waiting more than a month because I had no other option.
Been very pleased with the staff helping with our vehicles. Also the prices have been very reasonable.
Great place, but you need to know what you want and use the site to find what you want, good sales and better prices than Walmart for brand stuff
Canadian Tire is my favorite gas station we get points when putting gas love it
Absolutely ridiculous order it online waiting for days for product to arrive so much for curbside pickup
The more I shop at this location the more I like it. Customer service is really good!!
Never seem to be stocked
On our holidays and had a rock though our brand new tires. They squeezed us in, were very friendly and knowledgeable. Showed us exactly what they found, told us our opinions. They also explained what we should have had for tires and why. Big thumbs up for this Canadian tire!
Gòod selection of stuff
Clean and friendly
Got what I wanted.
Not good at all web paige is very outdated on times the store is opened.I ordered and paid for my product on line to be picked up at the store. Three hours later I went to the store to be greeted by a very judgmental owner.i finaly got my product but it will be the last dime I spend in this store. People wonder why Kirkland Lakers shop out of town.
I've never had such consistently amazing service.....particularly Mitch. He's phenomenal....but the whole team seems upbeat, knowledgeable and dedicated to helping their customers succeed as a vehicle to their own success as a store.
Love it lots of great deals
Great selection
This store actually shows that they care, unlike the North Bay store. When management gets involved here they want to do what is right for their customers.
Very nice girl at the corner and the guy in fishing department was very helpful
Very organized,friendly and helpful staff.
Abysmal customer service. Payed in full for winter tires in mid november, was told they would be there in two weeks. Went back two weeks later to see if they had arrived, and they had not even been ordered yet. Was then told that they would be there the following week, which was this week. Wife went in today and they said they would not be in till around the 20th. Refused to give us anything as compensation (We asked for free install), when my wife asked if they would do anything for us due to the inconvenience, the manager asked her "Do you want them or not". Will not be making any further purchases at canadian tire and will be recommending the same to all friends and family.
A++
We honestly hate going into Canadian Tire in New Liskeard because the customer service is so poor. I went in on Saturday October 10th looking to purchase a cookware set and i knew where in the store to find them. Well they were not there so i went to the closest customer service desk, rang the bell, and waited. I waited for 30 minutes as the audio system called for an associate to go to where i was, over and over and over again. A few associates walked right by me, never once offering assistance. Finally a young man came over, i think he was a manager, and was very nice and helped me find what i was looking for. I would recommend ordering online and picking up in store, but we have done this as well and the customer service is still awful. We avoid purchasing anything at Canadian Tire in New Liskeard because the customer service is so poor and we will continue to avoid it in the future!
Always a good selection of product. Found what I needed - and a little bit more.
Yes they had what I needed.
Was told they don't really sell tires much so theres no one there to help me. ?????? This store sinks more everytime in.
I needed a single electrical box to finish a project before a statutory holiday. My bad, miscalculated. Drove 58 km to the store to arrive five minutes before closing. I was physically held outside by the sore store manager.i proved the time and said I could be in and out to the cash in less than a minute and he refused. Closed early and delayed me and my crew 3 days. Inspection then drywall and taping. I will never ever shop there again.
Canadian Tire In New Lisgard
Not getting 5 stars because it was so crowded with inventory. Needs a bigger location.
Crowded aisles barely enough room for a cart seems to be very cramped and unorganized will not return not worth the frustration
(Translated) Good (Original) Bien
I was extremely impressed at the customer service in Perth! Ordering and curbside pickup was quick and well organized. Kudos to management and especially staff! I was even able to purchase a new riding lawnmower in the curbside pickup line seamlessly. Mower was unlocked, purchased, and brought to my truck in minutes on a busy Saturday morning. 3 staff were there immediately to help load. It took longer to order a coffee at tims. I live closer to Smiths Fall but rather drive to Perth given the customer service.
Lately i just bought a new home And really found shelves , cabinets , microwave stand with marble to. Wow. paints. Toilet tissue roller stand etc many things i need at an amazing price. Going in again. People are so helpful there too.
Terribly set up store.
(Translated) Excellent service at the auto center. I had to replace my tires the same day, being in Gaspé, my car was ready on time. As a bonus, an inspection of the vehicle. Courteous service, 6 year warranty on tires. (Original) Excellent service au centre auto. Je devais remplacer mes pneus le même jour, étant de passage à Gaspé, ma voiture a été prête à l'heure prévue. En prime, une inspection du véhicule. Service courtois, garantie 6 ans sur les pneus.
Thank you for your excellenct customer service, Kristen. Your help was very much appreciated. ????????
Guns
Good store for smaller community, aisle can be congested during busy times. Didn't have much interaction with employees though but overall appearance is good.
(Translated) Welcoming staff but little choice (Original) Personnel accueillant mais peu de choix
Pretty good store
Difficult to find staff t hat are knowledgeable
John in the sports department is the best in the Ottawa Valley. He is one of us and knows what we all need out here he is the best.
Has a decent stock of most things. If you can't find it on a shelf but the website says they got it, ask a staff member because some things are kept in the back. The staff are great! Isles are narrow so I'd only suggest a cart if necessary.
We'll stocked. Easy to find everything. I had a hard time leaving without buying more than I originally planned to get.
They have it, or they order it. Also the have a repair auto shop
It was great...I got some pool fun toys at a great price and the nursery still had beautiful flowers....
Worst customer service! Not impressed!
No help offered. The tool i bought broke 1st use. Can Tire tools are par with the dollar store. Only difference is that you can spend more money on the same junk.
Do you need something? they might have it.
Very friendly service. Had the wrong part returned it 10 minutes later and the girls were all smiles and very friendly. Thank you
We had our car towed there because we were in an accident. We left by rental vehicle to our destination to come back at the end of the weekend to pick up the car and it was supposed to be repaired and ready for us to drive back home. When we came to pick it up nothing was done to it and they didnt even order the parts yet! The parts took over a week for them once they finally ordered it. So we had to carry on with our trip back home to NB with a rental vehicle which cost over $1500. When trying to pay for my work done from NB they would not accept credit card, bank transfers or cheques. We went and got a money order. John the owner didnt even know what that was! Then he was a real piece of work Rude, Yelling and Verbally Assaulting because we sent in a money order...I guess he wanted a certified cheque and didn't know what a money order looked like, Both are guaranteed funds. So after all his psychological mentally unstable attitude we find out that he wont release the car to the towing company even after the parts and service manager spoke to us and got our approval to release it. He is then telling us that we need to fax him authority to release it, that emails aren't accepted and hand written note scanned and sent to him is not accepted and that it HAS to be Faxed. As soon as he got on the phone he yells, telling me that my car has been a problem. This guy has NO customer service skills and when asked if he speaks to all his customers like this he admits and says YES, I DO! The rudest, mentally unstable man I have ever spoken too! If they had done the repair when we dropped it off as they said they were going to and completed the work on time we would not have had to spend $1500 on a rental $800 on towing to Kenora for auto shipping and $2000 to have it shipped back to us. Totaling $4300.00 expense to us because their work was NOT DONE! Instead we would have just driven our vehicle home fixed. All it needed was a wheel bearing!!!! Unbelievable!!!
Dont ever buy tires at Canadian tire they will rip you OFF on the balancing big time something in the neighborhood of $30 bucks a tire so theres another $120 bucks for you retired guys and ladies to pay. Go to the reserve to buy you'll save $400 GUARANTEED no tax no environmental fees another rip off
Very good experiences every time I go. Friendly staff and almost always have what you need.
Terrible prices, shoddy products and staff who are stretched far too thin.
Bust on Christmas lights, tree stands and tree skirt.
Very happy time greeted by Tom and found what I needed.
I'd rate lower than one if I could I stood there at The hunting section for almost an hour. Press the button for assistance several times not one person showed up. Two employees were just wandering around doing nothing looked at me several times and walked away. And then when I got to the customer service center to complain I got attitude so just save yourself some time and don't shop here.
Small store and the employees don’t know what they’re doing half the time
Empty
They had exactly what I needed very friendly people
Found what I wanted and more
Good customer service
No stock on shelves hard to find items in the store
Terrible telephone shopping experience!!! Called to order a product from flyer, always get "no one available to answer your call". But phone home hardware and they answer right away! CT needs staff to ONLY ANSWER TELEPHONE ORDERS, for people that don't have a computer! Maybe should have a Telephone order # on website!.
Very small store
Very impressed with Canadian Tire!!! Service was exceptional!!! Had a flat tire and no hubby home to fix it so I took it to Canadian Tire and they had me back on the road within 20 minutes....amazing!!!
Customer Service Representative Sébastien at the of the Automobile Department is really a great guy. I do not speak French, he translated everything for me patiently. I got a flat tire during my road trip from Ontario, and there is no exact size match available in Gaspe. He consulted with the senior service representative, called the tire company requesting for delivery (it is thanksgiving long weekend so need at least 5 days), and even spoke to my mechanics on the phone. We ended up finding me some winter tire that fit my vehicle, which saved me 5 days. He even carried the tire for me to the front counter - I really appreciate that. Thank you very much, Sébastien. An old gentleman offered me a ride to the mechanics seeing me carrying those tires. Everyone in Gaspe is so friendly.
Items in the flyer as adverticed between North Bay, New Liskeard, and Kirkland Lake.
Poor customer service
Friendly and helpful staff - selection is good - in store and curbside pickups have always been great
Good store, great selection.
That Garrett guy really knows what hes doing!!
Had exactly what I wanted
Went here because my 2013 Santa Fe was having engine issues related to a turbo sensor/ DTS error. Car was in limp mode due to issue. I was initially concerned that I wouldn't get the proper service needed on my SUV because they had a number of apprentices working with only 2 full time mechanics on site. Happy to say they figured it out with a quick call to Hyundai as there was a known bulletin issue about this error back from 2011 in a turbo Sonatas. They had me on my way in relative short order and at minimal cost. They didn't try and push other repairs or services, nor did they make more out of what was wrong with my car. Nice to see some honesty.
(Translated) Lots of beautiful things to buy (Original) Pleins de belles choses a acheter
The store is way too small. The aisles are annoyingly narrow.
Floor staff and cashiers friendly. But Product on sale there was no stock. And no raincheck or ability to prepay
Never shopping here again. The staff are unbelievably rude and this place has no clue how to run a curbside pick up operation. Tell me how it makes sense that it takes you two days to pack an order of an item you have in stock when I could walk in the store and have it that day? This store is a joke. Someone at Canadian Tire Corporate should look into this store before they ruin the brand in this market. What a joke!
Canadian tire rocks!
Very helpful friendly and kind. The garden center had what I needed. Thank you Perth CT
Great shopping for normal prices. They have everything.
(Translated) Back goods not recommended (Original) Retour marchandises peu recommandée
Small store, crowded
Everything was where I could find it and the person who waited on us was very friendly. Keep up the good work .
Disappointing...
Was traveling through and my tire light came on, it was after 5 o'clock and I wasn't sure the service department would have been open. Sure enough the tech Nick doesn't miss a beat and helps me out to get me back on the road. Thanks Nick!
Super nice people very helpful
Like any other Canadian Tire a bit smaller and costly.
Requires more cash check-outs open during busy periods. 14 people waiting in line way too much
Small store nothing special
It's improved quite abit recently with knowledgable staff...
It us what it is
Needed a new battery for my car. CTC was the only place that actually had the one I needed
It is a great store to shop in.
Been going here for a while. They have a good stock of tools. Ussually impossible to find a staff memeber tho.
CTC Perth is a great place but my beef is every time I am in the store ailes are always full of staff stocking shelves and won't move . night shift is for that owner not day shift . get out of my way .
(Translated) lack of space allee petite (Original) manque de place allee petite
Nice store easy to get around.
There's only one cash open at one time on busy Saturday afternoons and the way things are set up you have to wait in line to leave the store through the exit doors. Other then that the staff are helpful, friendly and most things advertised are found in store.
Was looking for an item I couldn't find, I asked an employee and she directed me to ask someone else. Stoped looking and left
Can't complain about free Santa photos in the store! Great job and very organized!
Neat and tidy. Staff are helpful.
Helpful staff
A lot of things for different purposes.
Canadian tire is expensive now most items over priced
Raymond Polz was very helpful in finding the items I was looking for. Good job Raymond ! They should have more like him. A very nice polite young man.
I will say it's the best one stop shop for gifts in yellow knife
Outstanding service from Ben (mechanic) and all the autoservice desk staff at Yellowknife's Canadian Tire today. Helped me get my frozen up truck back on the road. Thank goodness my car battery was still under warranty ... and the store had all the records needed to demonstrate this. Staff was efficient, friendly and super busy due to the impact of the exceptionally cold weather. THANK YOU.
Good store except that the security staff on the cams where on us for absolutely nothing. When we moved in the store we always hear security scan section X. I left with a total purchase of 400$ oh what a thief haha.
Quick delievery of curbside order... Quick service at the auto department -replacing flat tire I brought it. ????????
Shop for house hardware
Store is easy to navigate, and service is fast and friendly.
Correct
Always great
Well laid out store, friendly staff, easily accessible in town and fantastic deals. We purchased everything we needed for our new house here when we moved to town including paint, lighting, tools, and home essentials.
I like how there hunting and fishing supplies are getting bigger
Great place to get my car serviced with warranty in place. Roland and his team are excellent and always consult with me on repairs and approval prior to them actually taking place.
Very enjoyable
Love our new renovated Canadian Tire... they now have everything I need
Great store...so many products! Very handy place to shop (on-stop-shopping). Thank you!
Staff is awesome
Great
Do not purchase Dyson Products at canadian tire . you cannot return faulty products, REFUNDS ARE NOT AVAILABLE
Very small store,needs to be updated and expanded for more selection. Staff is very friendly and helpful.
(Translated) There are a lot of clothes, shoes, and work clothes. (Original) 옷,신발류 구입, 작업용 옷가지 많이 있어요
Always good sales
I bought my oil and filter at Canadian Tire and booked a appointment to change the motor oil in Kirkland Lake, Ontario. After the oil was changed I noticed the oil pressure was not where it normally sits on the dash gauge... seemed low? I checked my oil .....and it was dirty? They didn't replace my oil filter I bought and supplied. Ironically the mechanic working on my Chevrolet....also drives a Chevrolet with the same motor. I caught them red handed stealing from me. I mentioned it to the owner....he acted like it was nothing. Bunch of thieves. Still no follow up.....lol. What a joke.
Great place but not if your in a rush, Wait times can be long at times
Good service and the prices are fair and their is almost everything you need here to get a job done great work.
Clean store, eazy to find and park, but service is everything. If someone waits on you and is help full consider youself lucky, just finding someone can be hard.
(Translated) Excellent service. New, very dynamic staff (Original) Exellent service . Nouveau personnel très dynamique
The Perth Canadian Tire Store has the best Automobile Care Centre in this Region. The staff comprised of five or six knowledgeable and hepful mechanics and others are worth their weight in Gold.
Staff always friendly, willing to help you find what you are looking for!
Got some night lights. 10/10.
What an I say. It's Canadian Tire
Very good experience, good prices and nice people
No stars, thumbs down!
Friendly staff
Canadian tire
Great service in Perth Ontario. Great stock got everything I wanted. Staff helped with the large heavier items. Also this location is wonderful with returns and try their best to satisfy customers.
I found everything that I went in for, nice store????
Poor service, high pricing and never have anything there always got to order everything. Just like the sale items, they only carry one or two than tge rest as to be ordered.
Good store, has online ordering and in store pickup via storage lockers. Has a little of everything.
Getting better.
They prices are 3 times highwr then anywhere else
Their app makes shopping In store much easier. I can actually find the things I’m looking for.
Every time I go into Canadian tire, I’m prepared to find what I’m looking for myself, and I turn to google on my phone to read up about it. Countless times I have asked the staff for something, often times the location of something simple, and I get the “deer in headlights” look because they have NO IDEA what I am talking about or what it is I’m looking for. I’ve been to a few Canadian tires throughout Canada and I regret to inform this is the worst one yet.
Great store lots of selection but there was an item that was priced incorrectly and I was asking for the sale price and took them a while to change it. Staffs are very friendly.
(Translated) I walked into the store and I beg myself a basket and I cut myself with the bar to force the plastic was all to break and I washed it in. (Original) J'ai rentré dans le magasin et je me suis prie un panier et je me suis couper avec la bar pour poucer le plastique étais toute casser et je lavai po remarqué
Friendly staff and better prices
Ilses are little narrow
Great place for most of your needs
Very small store and most stock + sales are not available instore
(Translated) Great service on the phone ???? Simpler than at Amazon Bravo ???? Proud to have bought local! (Original) Super service au téléphone ????plus simple que chez Amazone bravo ????Fière d’avoir acheté local!
Great strore, well organized and clean
Good service, great deals. Good location.
Messy, no service, not Canadian Tire anymore, more expensive WalMart.
(Translated) Beautiful redevelopment (Original) Beau réaménagement
(Translated) buy last Sunday a gazebo for living at canadian tire we are missing a piece we go back to the store to inform and how to get the piece. we don't mind what they tell us to go to their site. cest person who speaks french and who can help me. goes back to the store and the lady tells us I'm getting information and I still call you back no answer. what a lack of service from them buy local they tell us and well when I realize the lack of service and well in the future I will go elsewhere very disappointed with the canadian tire thank you (Original) acheter dimanche dernier un gazebo for living chez canadian tire il nous manque une piece nous retournons en magasin pour informer et comment avoir la piece. nous nous occupons pas de ca qu ils nous disent aller sur leur site. cest fait personne qui parle francais et qui peut m aider. retourne au magasin et la madame nous dit je m informe et je vous rappelle toujours pas de reponse. quel manque de service de leur part achetez local qu ils nous disentt et ben quand je me rend compte du manque de service et bien a l avenir j irai ailleurs tres decu du canadian tire merci
Helpful staff .when I finally found 1
Very big store lot of choices. Has most everything
While the store keeps a fairly okay inventory of what you would expect at any Canadian Tire store it is probably one of the least organized stores I've seen. - Aisles are consistently filled with full pallets of merchandise making it a rat trap to navigate, heaven forbid you need to push a cart around the store as it's more of a challenge than it's worth. - Counters are rarely if ever actually staffed. I can't tell you how many times I've had to hunt down employees at the parts desk or even the sports desk to help. In the past they had call buttons that would eventually get someone's attention but they were removed long ago. If you can wait the week or so for delivery I would recommend ordering online to door everytime. But if in a pinch they have affordable tools and parts.
Everything i ever needed is in stock all the time and store is kept cleaned as well. Lady at the Customer Service Department( Evening times) is a wonderful person and make shopping experience 100 times better.
(Translated) Good service (Original) Bon service
The experience today was a very good one pleasant cashiers and knowledgeable as well about the flowers and plants
Looking for winshield washer fluid. It is in four different locations in store. Not funny. Looking for furnace filters. You guessed it three different places . Not funny. Now go and pay and leave. Right. Only two cashiers and be damned if one doesn't have her light off. Overall I rate today
Decent store, a little cramped.
Friendly staff compared to many other locations. Easy in and out. Very happy with my visit
Good Customer Service at Service Desk...item gotten promptly from back room that was not on shelf.
Like the company and products, severely dislike this particular location. Constantly disappointed with how this store is run, from refused orders to down right denial of service
Best store for everything except hardware electrical and plumbing. Home hardware has it beat in those departments
Good customer service today from the Young lad on the service dept ,. Very good help and very knowledgeable.
Its a very good store.
Great shop for all your hardware, camping, household, automobile, and fishing goods. Prices are very high. Only sale prices are reasonable. Hope they improve in their pricing. Employee was friendly and assisted us very well.
Curbside pick up is a joke. Order an in stock item and you have to wait an hour or more before it is ready. Ridiculous. May as well of ordered it off of Amazon.
Usually very helpful... you know how it is... when it gets busy, you have to wait a bit longer
The expansion was a great improvement
An excellent Canadian Tire, very camping and outdoors oriented. Very friendly and knowledgeable staff. Excellent selection and stock.
Did not rate 5 star cause at times it is hard to find a staff member. But when you do, they are extremely helpful.
Slow at the register but still the best one stop shop for everything you need. Not having to run all over town looking for something, Canadian Tire has it.
(Translated) Silly and arrogant service in tab ******** from a Patrick who is the manager (Original) Service bete et arrogant en tab******** de la part d’un Patrick qui est gérant
(Translated) Very good service from the employees. But I can't say the same for the Owner. I had a major breakage on my towing vehicle of my trailer one Sunday. So I made an appointment for Monday morning 8:00. So I asked permission to settle in for the night. answers me 《I don't really see a problem since you are a customer with a breakage that seems major. So I settle in and at 8:00 PM THE OWNER KICKS ME OUT knowing that I had an appointment the next morning first hour. For me no humanity just hides him $$$ He will surely learn at some point. (Original) Très bon service de la part des employés. Mais je peut pas en dire autant du Propriétaire. J'ai eu un bris majeure sur mon véhicule tracteur de ma roulotte un Dimanche .Alors je me suis pris un rendez-vous pour le Lundi matin 8:00 .Alors j'ai demandé la permission de m'installer pour la nuit .ils me répond 《Je vois pas vraiment de problème puisque vous êtes client avec un bris qui semble majeure. Alors je m'installe et à 20:00 HEURES LE PROPRIÉTAIRE ME M'EXPULSE en sachant que j'avais un rendez-vous le lendemain matin première heure. Pour moi aucune humanité juste le cache $$$.Il va sûrement apprendre un moment donné.
I've never left a place more insulted. Waited 2 hours in parking lot for an order placed earlier in the day. Had to be in town for groceries. Well never got my order witch was one box. Was told I had to wait. Meanwhile another guy shows up with his cellphone shows the guy what he wanted and hands him his credit card. 10minutes later the associat comes back out with a bag of stuff and a debit receipt and gives the guy back his card. Really unfortunate they don't value all their customers
Has almost everything from car parts, vacuums, paint to even firearms.
Needed emergency supplies, can always count on Canadian Tire...this one did not disappoint.
Friendly staff
Canadian tire was nice. We got a real good deal on a set of pots and pans. We also got a very good deal on a tree-lighting tester. Canadian tire seams to have lots of good deals and with the American exchange we do even better.
Good selection of garden hoses and courteous assistancr
Love this store...Service is great and you always get a nice smile or a little friendly chat when being served...help is always available when needed...Love the specials here..they always have great sales.
9/10 the item I'm looking for is in stock. The only downfall is if the item is in the back. The pickers in the back either take too long or can't find the items usually.
The Canadian tire in Perth are great. First time doing curbside pickup got my order fast. Thank you going to have bbq dinner tonight!!
Loved this Cdn Tire. So much bigger than CP
The upgrades are nice
I found it a little chaotic compared to other locations I frequent.
(Translated) Very good store. Lots of inventory. The "brand" has made a lot of efforts to modernize its image. This branch should consider a method to alleviate the overloaded displays. (Original) Très bon magasin. Beaucoup d'inventaire. La "marque" a fait beaucoup d'efforts pour moderniser son image. Cette succursale devrait envisager une méthode pour alléger les presentoires qui sont surchargés.
Service was very good people who are very polite space a pleasure to go over there
Spent at least 10 minutes looking for the right size hardware with a staff member standing right next to me. Wasn't so much as greeted, nor was I asked if I needed help.
I found what I was looking for but there is a lack selection. Free WiFi is always nice
Good place to shop auto motive
Large store and great selection of products. Cashiers give awesome customer service, even looked up my rewards card for me (which I left back home)so I wouldn't miss out on points earned for my purchases.
Good selection but very frustrating trying to maneuver a cart through the aisles with the excessive boxes, ladders & completely blocked off aisles. Obviously have a storage problem and use the store front for all the huge boxed stock.
Amazing staff! They went above and beyond to help us out during our recent trip. Can't thank you enough. Especially the Female supervisor and Nick G. Great People!!!
My air mattress broke while we were camping, came to this location to replace it. Very polite staff member asked if we needed help and then showed us, not pointed, where we could find everything we needed. I would hire him in a minute!
Always find what I'm looking for! My Nannies favorite store!
Poor service & they don’t honour the return policy that is clearly indicated on the Canadain Tire website. I reported Maggie to corporate headquarters & got results! ????????
Needed new tire because of a blow out last night. Took my car in and within 5 minutes of being there they had already started. Even without an appointment. Excellent service. Thank you to everyone
Purchased a set of car ramps at Canadian tire in Kirkland Lake two days ago use them for the first time yesterday and they cracked these ramps are rated for 16,000 pounds and they cracked with only 3000 pounds on them try to call the store and they’re always busy like the phone is off the hook cannot reach anyone it’s like because of Covid they don’t have to work anymore if there was a way to give less than one star as a rating I would terrible customer service
Lots of stuff to look at. Very hard to get someone to help you. Isles are very tight. It's hard to practice social distancing. They have improved the speed of going through the cash.
Great
Very friendly, helpful staff!
Yes
Very huge
In and out excellent service
(Translated) We find a lot of everything ???? (Original) On trouve pas mal de tout ????
Great
Customer service was good they gave us a sale price even through it was over. ????????????????
Had what we needed, easy to find, typical Canadian Tire
Got exactly what i needed!
Great deal on a Coleman cooler!
(Translated) Very well served. (Original) Très bien servi.
(Translated) Very well received (Original) Très bien recu
Good selection making it a one stop shop. Friendly service
Excelent Store, for looking anything else, in específic outdoor sports and tecnology for home.
Stopped in today for a curbside p/u of new wiper blades, within a couple of short minutes I was buying a new battery, (mine died in the parking lot before entering the store). In the span of just one half hour, my vehicle was boosted, taken inside, battery replaced and wipers installed and I was on my way, that's great service!
Open
Small store
Small store with limited selection. Staff were friendly and helpful.
The store is great but the auto service dept. not so much.
(Translated) Very well (Original) Très bien
Typical canadian tire store. Friendly service. Huge selection. Service open limited hours on Saturday.
Excellent store, reasonable prices. It has a little bit of everything and usually what I am looking for. Helpful employees too
(Translated) Lots of choice in too small a room. It is very difficult to navigate the aisles with a basket. On the other hand, the few rare employees were really nice and available. The same goes for the cashiers. It's like the Canadian pull from Malbaie. (Original) Beaucoup de choix dans un trop petit local. C'est très difficile difficile de circuler dans les allées avec un panier. Par contre, les quelques rare employés étaient vraiment très gentil et disponible. Même constat pour les caissières. Ç'est comme le canadian tire de la Malbaie.
(Translated) Good service and nice welcome (Original) Bon service et belle aceuil
Good place for getting our tires changed
Great store. Big. Well layer out
Friendly staff, great selection of product for all your needs.
Found what we needed.. bought it
Always great to have Don around to help you out
That's it
They squeezed me in in short notice to fix a broken wheel stud. Service was prompt and thorough.
Merchandise blocking aisles Very disorganized
Poor customer service. Not enough open tills or staff on hand.
This Canadian Tire has almost everything you need for a town like Yellowknife. Unfortunately the customer service is non existent. Like all Canadian Tires finding someone to help you is an impossible task.
(Translated) Make an appointment for an automobile problem ... Have reminded me the same day that my car is repaired .... perfect I'll go get my car ... to finally be told finally the car is not repaired I took the car out of the garage and the problem came back, but now I don't know how to fix it ... it's already badly done .... I am asking for explanations on the said problem ... but the mechanic seems to be able to give me none .... However the invoice is the same ... I have no problem paying the checks of the check ingine which is $ 34 and dust it what to indicate on the invoice but I absolutely do not agree to pay for repair time ... no proposal was made to me! other than not charging the extra half hour to re-check the said problem supposedly repairing ... worst customer service I have seen ... for me, auto service at Canadian tire is over. .. (Original) Prendre un rendez-vous pour un problème automobile... Ont me rappel la journée même que mon auto est réparer.... parfais je vais chercher mon automobile... pour finalement me faire dire finalement l'auto n'est pas réparé j'ai sortie l'auto du garage et le problème est revenu mais là je ne sais pas comment le réparer.... déjà sa part mal.... Je demande des explications sur le dit problème... mais le mécanicien semble être capable de m'en donner aucune.... Pourtant la facture est la même... j'ai aucun problème à payer la vérifications du check ingine qui est de 34$ et des poussières t'elle qu'indiquer sur la facture mais je suis absolument pas d'accord de payer pour du temps de réparation... aucun proposition m'a été fait ! autre que de ne pas charger la demi-heure supplémentaire à la ré-vérification du dit problème supposément réparer... pire service à la clientèle que j'ai vu... pour moi c'est terminée le service auto chez Canadian tire...
(Translated) Nice place to go shopping (Original) Belle place pour aller magasine
Easy to locate items and the Price's
Jordan and his team are awesome! Whenever we need something for our business renovation projects they are happy to help and will get it done for us!
Always friendly, great prices and products. The staff at this location go above and beyond. Thank you
Just like every Canadian Tire
Curbside pickup has been fairly simple since the Ontario covid lockdown. Stuff is usually ready within the day but sometimes can take up to a couple days depending on if you have multiple items. Always good service though.
Good
Terrible management
The store was clean and well stocked. Well stocked garden area-- a.welcome sight!! We put our 16 month old granddaughters bucket carpet on thr cart. It was secured well on the front but didn't connect well on the back. We juggled thr chair and it didn't move so we headed in. Greeter immediately scolded us because it wasn't safe and reached over to move thr car seat. My husband told him that he had it but the guy still continued to reach for it.even grabbing the handle to lift the seat despite my repeatedly saying please don't touch. I had to demand he not touch before he would let go. So much for being safe and maintaining distance. Baby was perfectly fine by the way. Everyone else we encountered in the store was wonderful but this guy's actions and attitude soured the experience. He gets no stars. The other staff get 5.
Excellent customer service!!
Wow what a great place has just about everything you need to try to fix something. Also I found very helpful staff along with a very friendly atmosphere. I had to go in for a few things on my list and ended up leaving with a couple of other great deals as well. They offer many services here all you have to do is go on their website or pop in and find out if it's something you need today. The store is also wheelchair accessible along with the parking being wheelchair accessible and no charge for parking.
Very poor service. Won’t be back
Friendly staff, nice clean store, smaller so check stock online. Easy curbside pickup.
Was ok, but suprised there was no one at the checkouts when i was ready to purchase what I needed .
(Translated) Little room to move around with the basket. (Original) Peu de place pour circuler avec le panier.
(Translated) there is very good service and a lot of items in store (Original) il y a tres bon service et beaucoups d articles en magasin
Thank you to Tom! He was the absolute best. I had 3 large purchases and he helped me not only track down the items but hauled each individual box to my car and loaded them. My best experience shopping at a Canadian Tire. Thanks Tom you're a gem!
(Translated) Good discount. (Original) Bon rabais.
Ok
Excellent service from Ryan in the automotive department. I was passing through town with my two young children, when I noticed I had a very low tire and fast leak. They brought my car in right away and I was back on the road in no time. The mechanics were also very helpful and friendly. Thank you!!!
Good people
Customer service is really something to be desired, they have a big desk that says customer service counter but the girl behind the desk is THE least helpful employee there, she just sends you to the cashes to wait in line for help with anything or bums you off to some other employee while you already stood waiting for 10 minutes for her to stop chatting with some "friends"
????????because it's Canadien
(Translated) Hello, I went yesterday, I needed an inflatable mattress. He had some displayed with a yellow tag at $ 29.99 high up on the shelf. The yellow label was directly in front of the product. Arrival at checkout, the invoice is $ 62.99 + tax. I go back and take a picture of the product with the label on the front and explain the situation to the cashier, wait a big 20 minutes to be told that the wrong product code is displayed. I explain to the cashier that this is the price displayed in front of the product and that I should normally have it at the same price, she insists on telling me that no, it is the number of the product and not the price displayed ????. (Original) Bonjour, Je suis allée hier, j'avais besoin d'un matelas gonflable. Il en avait affiché avec une étiquette jaune à 29.99$ en haut sur l'étagère. L'étiquette jaune etait directement en avant du produit. Arrivée à la caisse, la facture s'élève à 62.99$ + taxes. Je retourne et prend une photo du produit avec l'étiquette placée devant et j'explique la situation à la caissière, attends un gros 20 minutes pour me faire dire que ce n'est pas le bon code de produits qui est affiché. J'explique à la caissière que c'est le prix affiché devant le produit et que je devrais normalement l'avoir au même prix, elle insiste pour me dire que non, c'est le numero du produit et non le prix affiché ????.
(Translated) Very good aplicasion (Original) Très bonne aplicasion
Nice outfit, they are all over Canada.
They had everything I was looking for.
I just love the staff there wish the staff back home was as friendly, supportive and respectful.
(Translated) good products and good service. (Original) bons produits et bon service.
(Translated) I have been answered adequately, but not always the products that are on special. Then offer to Order online but how to know if the size is right. (Original) J ai ete repondu adequatement,mais pas toujours les produits qui sont en special. Puis offre de Commander en ligne mais comment savoir si la grandeur est bonne.
Great staff and well kept
(Translated) We can find everything we want (Original) On peut trouver tout ce que l'on veut
(Translated) Good (Original) Bien
Slow service and expensive
Newly expanded.
We done inventory staff great to work with
Poor management, leading to unprofessional behavior by Employees. Too bad.
(Translated) The owner made me move my RV a Sunday after making an appointment at his home on Monday morning for a mechanical break. Which for me seemed major. He expelled me. Lack of class to own a customer facing me in need. (Original) Le propriétaire m’a fait déplacer mon VR un Dimanche après avoir pris un rendez-vous chez lui le Lundi matin pour un bris mécanique. Qui pour moi semblait majeur. Il m’a expulsé. Manque de classe pour se propriétaire face à moi un client dans le besoin.
(Translated) Outstanding service. I have rarely seen a canadian fire with such reliable service. The employees on the floor were great. (Original) Un service hors paire. j'ai rarement vue un canadian tire avec un service aussi fiable. Les employés sur le planché étais super.
Recently moved into a new house and made many trips to this Canadian Tire location for all of my home reno needs. Helpful staff, convenient online pickup, and lots of products to choose from in-store.
Great place to shop
Fast friendly service
(Translated) Very good service. (Original) Très bon service.
Great selection, lots of stock (too much at times as it gets crowded). As with most/all Canadian Tire stores we go to, it seems staff tend to avoid making eye contact or engaging customers. Many are excellent at it. I suspect this is more the students and should be emphasized as needed engagement. Oh and the search on web and app is an exercise in frustration!
Good customer service n good sales
Ok
It was a short visit,just a return,but the service was awesome and they even went and got my replacement item so it saved me from running all around trying to find as I'm not from Perth so I wouldn't have been familiar with the store and locations of items. My daughter thought the Bear was cute so we had to get a poc of it with her. We come through Perth often so will definatel if needed will shop there and recommend the store as we have neighbours that their families live in Perth. Thank You????
Very great store i know quite afew workers here and most are very polite and helpfull plus usually get some great deals in-store so stop by and have alook !!
The staff in the Tire Dept. helped me with a wheelbarrow wheel. I wasn't sure if it could be fixed but thanks to their expertise it only took 5 minutes. Excellent work! Thank you!!
Very nice very small
Just added an addition to the store, lots of inventory.
(Translated) Good service very courteous (Original) Bon service tres courtois
(Translated) Find everything (Original) Trouve de tout
(Translated) No service ... I got out of pierced for that and I was not even able to get service after 30 minutes of waiting .. I left empty-handed, it's really really a place to avoid . Lots of customers waiting for help and no one comes to answer ........ (Original) Aucun service... j’ai descendu de percé pour ça et j’ai meme pas été capable d’avoir du service après 30 minutes d’attente.. je suis reparti les mains vides, c’est vraiment vraiment une place à éviter. Plein de client qui attendent pour de l’aide et personne vient pour répondre........
Was my favourite store, but today, I changed my mind wasting my time with a manager who doesn't care about customers.
Great visit very busy
I went again today, I get frustrated because it seems like a lot of what I go to buy never has a price tag or isn't in stock. The people are nice and friendly.
Bought an item online for in store pickup. Recieved my confirmation email my order was ready shortly after. Service desk had my order ready as promised. Love this store. Super helpful staff
Store is cluttetered and disorganized. Not all product is priced. Cashier paged for price check and no one responded for over 5 minutes
If I could give 0 stars I would the employees here are rude and ignorant. I ordered online they took my money didn't give me the product and then tried to make me pay again. I called head office and they HUNG UP ON ME
It had what we needed. There are masks available at reasonable prices.
Friendly
This store is overcrowded with narrow aisles, a lot of the aisles had boxes and carts in the way which made it hard to get through with my cart when shopping
Beautifully set up for Christmas shopping
Friendly workers and good prices to all u need for any season
(Translated) Many articles (Original) Beaucoup d'articles
Good
For the population of KL this Canadian tire is quite small, I came from half the size of town with a cdn tire three times its size.... So needless to say I didn't find any of the important things I was actually looking for...
(Translated) Good (Original) Bien
Had everything I needed and staff was very helpful
They have mo idea how to seal a rim leak. Bought new tires from them and they keep going flat. Been back a dozen times in 3 months. Pathetic...
They or very helpful store is very clean the people or smiling I like this store????????.
Wants to buy everything!!! Lol
(Translated) Very good ! Courteous employees and very nice cashiers !! (Original) Super bien ! Employés courtois et caissières très gentilles !!
Staff was friendly but the store itself was a bit run down
Very well stocked Canadian Tire with lots for outdoor activities.
(Translated) Lots of stock. But to be told that we can pack three canisters of propane when there are hundreds of them singly in 3-Pack Cans It's pretty ordinary ???????????????? (Original) Bcp de stock. Mais me faire dire qu’il on pu de pack de trois bonbonnes de propane quand il en a des centaines à l’unité dans des Boîtes de 3-Pack C’est assez ordinaire ????????????????
Always happy with the store.
Slow cashiers
There was a wait to enter the store, but it seemed to move quickly. Staff were helpful and short lines at the cash.
Always very helpful, fast service
Lots of staff available for assistance.
Good size store for location – usually have most products in stock that you want
My wife was denied entry for not having a mask (medical exemption) and then I was kicked out for telling them medical discrimination is wrong. I won't support this ridiculousness …
Great staff, clean store to visit.
Love this place, if I could set up a tent inside, they'd be in trouble cause I'd pull squatting rights bahaha
Always great
1. On two separate occasions the auto mechanics fixed my car and in the first case the same issue arouse in less than a mount in the second case the issue was fixed for less than a day. 2. I had my car winterized, and they failed to top up fluids clearly stated that needed topping up in the report. They did not even call me to ask if I would pay for the top ups. Clearly a lack of "complete care", any other place I would have taken it to over the years would have asked if they could top it up. 3. When retrieving my car on a Friday night apparently the service closes at 5:00PM, how the heck do you run a business when I work to 5pm, the shuttle stopped at 4:30 so I could not get a pick up forcing me pay 15.00$ in a cab fare. When asked why it stopped at 4:30 the customer service said the guy did not like to work until 5:00PM. 4. The customer service woman when I cam in Friday, not knowing the service was closed was cold, unfriendly and uncaring. Not a nice user experience, plus the paper work which should have been there was missing while they tracked down the manager to retrieve the finished paper work. 5. On calling to set an appointment the next day to get them to correct the issue that they were supposed to fix in the first place, I could not get through to the Auto Service center. I was told they were busy, I left a message to have them call me back to set an appointment two days later I have yet to hear anything. EPIC Fail on customer service here in Yellowknife, I cannot recommend anyone to use the auto services provided here.
Lots of seasonal stuff on sale, since it is almost Christmas. Quick checkout . Friendly staff.
Love this store friendly staff and helpful. Well stocked with merchandise
Was looking for a toboggan that was on sale and I think the guy helping me had to go out to the boonies to get it. Muchly appreciated!
Lots of help around the store. Good variety but very little tackle to choose from for the avid fisherman
This place is very poorly managed, disorganized and quite honestly a nightmare to deal with. Online or not - they are unhelpful, unknowledgeable and have poor customer service. Every encounter with this store is frustrating and more effort than what its worth.
Curbside pickup was easy qui k and efficient. The staff started promptly on opening and there were 3 staff members serving the vehicles that had lined up.
Good customer service and all the products They had it in stock
(Translated) Very nice staff and the young lady the one with the smiling reception. An error in the price charged and we respect the law very well! BCP thing in store good specials and thank you to the manager. (Original) Personnel très gentil et la demoiselle celle a l' accueil souriante. Une erreur du prix facturé et il on très bien respecter la loi! BCP chose en magasin bon spéciaux et merci a la gérante.
Love this place, carrys everything you need or want for any season. Very reasonable price on most things. We shop there quite often
It's fine if you already know what you want. If you're looking for assistance, good luck.
What can I say? It's one of the most popular stores in Canada.
Has everything! And the staff are incredibly friendly!
Following all guildlines
(Translated) The cashiers are always very smiling! (Original) Les caissières sont toujours très souriantes!
...waited for service for 15 minutes, sat on counter and recieved service immediately...sit on their counters, it brings staff right quick ;)
Your store employees were very helpful they found what I was looking for but you were out of stock
Great store friendly staff
Went to store to purchase some trailer parts and it was quick and easy, well done. Then went to get some prices on a couple of the plastic kayak's which were outside.the person at the door called for person to come from sporting goods, they never came. my receipt shows me paying for my trailer parts at 13:37 i gave up at 13:55 and left. then went to the smiths fall store and had the info in less than 2 min. Their staff was helpful.
It's under renovation and it's looking better every day and it's open for business
We were just there and ended up putting our stuff back on the shelf! Along with a few other people! ONE cash open and a line up that wasn't moving! WTH??????
waited two weeks for my order. right before it was due to arrive it was cancelled. called customer service and cant get any answers. They are available so I ordered it again. see what happens in two weeks...
Closed Google had wrong hours
Physically distancing is impossible because aisles are very narrow and there are no arrows indicating which direction shoppers should move. Some other shoppers think nothing of passing right beside you. C'mon store management. You can do better than this.
Went there to get a hunting tab,..the guy took 35 min to process it and at the end he gave me a reprint of the spring tag I've already used.. When I told him that he did a mistake he said that I'll have to wait again for him to help the other people in line and he'll get back to me.. No thanks, not another hour!! What a total waste of time and what a lose of money for Canadian tire to hire this kind of people ..the young blond guy with freckles from customer service
(Translated) Like all Canadian Tire, generally, the service is good. (Original) Comme tout les Canadian Tire, généralement, le service est bon.
Great store, great customer service and very clean and organized!
Love it
Great people that work there
Good service.
(Translated) I dealt with Terry at the auto center. No pressure, no hiding place and impeccable service. I will definitely continue to have my jeep serviced there. Thanks for your good work !!! (Original) J'ai fais affaire avec Terry au centre auto. Pas de pression, aucune cachette et service impeccable. Je vais définitivement continuer de faire faire l'entretien de mon jeep à cet endroit. Merci pour votre bon travail!!!
Made appointment got their early Daphne put me in ahead of time and kept me informed on when and what was being done with profesinalism. Can't ask for anything better.
Great store with lots of stock on hand. God customer service ad wrll
Lots of well priced item for anything you need. No lines.
Well stocked had what I was looking for.. .
Awesome store... lots of selection. Helpful staff!!! All very friendly!
(Translated) Petrol stop (Original) Arrêt essence
(Translated) Very nice store adequate service (Original) Très beau magasin service adéquat
Always great customer service
Larger selection than we were expecting. Probably the best place to go for one stop shopping for outdoor and tools.
Excellent storage
(Translated) I really like the staff ???? (Original) J’aime ben le staff ????
Was looking for something specific, but didn't find it. For the most part - it is a great store and almost always has what you are looking for. And... They still have Christmas wrap!
Good wishing store
I can always find what I need there. Staff is very friendly and helpful. They carry the beat selection of Maple Syrup supplies in the Spring out of the whole area.
Just the regular CT
Friendly staff at almost every aisle. Checkout was fast & customer service helpful.
Had what I wanted, fast service.
(Translated) Difficulty finding products in circulars a few times. (Original) De la difficulté à trouver des produits en circulaires quelques fois.
(Translated) Excellent customer service (Original) Excellent service à la clientèle
I've been the one doing the shopping for a large family during the entire pandemic. I also have worked full time in the service industry during the entire Pandemic. In every retail store of every type I've been to from the east end of Ottawa to Toronto and everywhere in between during the last seven months employees everywhere make the best of a bad situation and understand that were all in this together, and that being difficult and projecting a negative attitude makes it worse. We wear the masks, we maintain the six feet and follow the markers on the floors , we use the really bad quality sanitizers that big corporations ask us to use because their too cheap to provide the regular sanitizer they bring home for their families , we use carts when we don't need them because you asked , and we do all this so we can put you at ease and expect civility. This is not something that is apparent to the all of cashiers at this particular Canadian Tire location. Oh and thanks for making a six year old cry.....stay classy CT Perth!
Picked up my sons kayak with very little difficulty
(Translated) A very large store with a lot of equipment for the outdoors, hunting and fishing. (Original) Un très grand magasin avec énormément d'équipements pour le plein air, la chasse et la pêche.
Small but had what I needed.
Lovely store, very clean, friendly staff.
Not a fan of how helpful the staff is. The only helpful people in there that I have found, work in the automotive/service section. One time I went to get paint mixed, and was ignored by 2 employees and skipped over as other customers approached. (summer of 2018) Whenever I am looking for something, I have to ask at least 2 employees before I can find what I'm looking for. I go to the Careltin Place Canadian Tire instead.
Always got good selections
One of the worst Canadian Tire stores when you need to return an item. Truly outstanding underperformance from a customer service point of view.