Reviews of Body & Soul Massage Therapy (Spa)

Doris Tam

I"ve been going here for years. Their massages and facials are excellent. Great products.

Katrina Roberto

Great spot for massage therapy, very professional, excellent RMTs. Highly recommend.

Lindsay Angus

I have been to Body & Soul twice and have had nothing but wonderful experiences. Both times I went for the 90 minute Swedish massage. Before my experience here I found my therapists would spend too much time on one side or I would leave feeling like it wasn't enough. At Body and soul their RMT's always take their time and both times I left feeling rejuvenated.

Giovanna Baldesarra Peralta

This place was recommended by a coworker born and raised in Etobicoke so, I started with a Swedish massage and was thrilled !! My message therapist had a discussion before hand making sure she works on every body part causing me issues. Great ambience from the moment you walk in, great scents and aromas coming from each room and the lotions aswell. im currently on facial treatments with Jessica and she's very attentive to your needs and gets me results, my complexion has changed gradually I have more life back into my face. I look forward to further treatment planned, thank you ladies!

Emerald Olib-Badilla

I received an hour long deep tissue massage from the RMT Sharon who was absolutely amazing. It was the one of best massages I’ve ever received, and my first time at this location. She was very nice as well as thorough. I can feel quite a difference on my shoulders and my knees right after the session. I will definitely be coming back for another massage from Sharon. Thanks so much. I would highly recommend this clean, beautiful workplace and very professional.

Alicia L

The atmosphere is so relaxing and amazing! They made me feel welcome and were friendly. A great experience all around!

Cait Campbell

This is my favourite place to get a massage. The staff are excellent, I've never had a problem. I'm always super relaxed when I leave and I have no problem booking appointments.

Sharlene Mariano

Very clean with very experienced RMT’s. Definitely recommend

Andrea Budhu

Love this place. I recommend anyone whose looking for a relaxing massage to come here.

Jenny d

I had an amazing experience at Body & Soul. I had a deep tissue massage with Veronica and it was by far the best massage I ever had. She was very professional and attentive to problem areas, great pressure and knowledgeable. You could tell she really cared and provided great advice for stretching/after care. Would highly recommend Veronica!

Jose Sosa

Massage was amazing, my practitioner Nancy went over the expectations, But Receptionist extremely rude, they books us for late night and after finishing almost kick us out of there because they close by 9pm, so why you book late appointments them? We took a shower after because the oil was in our bodies and the receptionist keep coming knocking the door and complaining. After we been done she send the girls to clean the shower just in front of us. Really rude and a total disappointment after all.

Hurricane Sarah

"Unfortunately our prices did not please you" ...? "I apologize if our staff member did not reach your expectations, I would love to hear more about it, you can always contact me through our email." No need. You sound like a manager.

Michelle Mieczkowski

Veronica at Body Soul is fabulous - highly recommend! I haven’t had much luck finding an RMT that was attentive, pleasant and had experience. Veronica made me feel at ease straight away and listened to the concerns I had and took that into consideration. I look forward to our next session.

Ken Gibbins

A very professionally run business. Whenever we travel to Toronto we try to make Body and Soul Massage Therapy a destination. My wife and I have always enjoyed our visit with the very competent massage therapists - Thank you

A C

I had Caroline as my RMT throughout my pregnancy and she did such an amazing job relieving any back pain and discomfort. She listened and was very attentive during our sessions to make sure she wasn’t hurting me. Not only is she an amazing RMT but provided great emotional support throughout my pregnancy. Thank you Caroline and to the BAS staff!

Luvleen Cooke

Love coming here, great spa atmosphere, close to highway, and RMT's are all amazing!

Ingrid Bett

Very nice tranquil place to have massages and other services. Every time I have been the services have been very good and performed by friendly professional staff.

Lindsay McVety

Experience: I was really pleased with my experience here. My shoulders and back were really tight, so I booked a 90 minute Swedish Massage. During our orientation, I expressed some of my concerns and requested that the therapist really focus on my shoulders and neck. She listened, massaged the heck out of my neck and shoulders, and completed (in my opinion) the best massage in Toronto. I will definitely return for another massage in the future, and I feel confident in their abilities. Price: I felt like the pricing was also really great, especially considering it was an actual therapeutic experience and not just someone rubbing your back for 90 minutes. It's definitely affordable, in my opinion. Location: It's located right off the highway and easy to find. There are a lot of shops and restaurants around the area, so it's a great thing to fit into a busy day. The facility was also very nice. It wasn't the most extravagant facility, but then again, the fancy facilities charge a ton due to overhead costs. The room for the massage was really nice, and all of the scents and sounds were really relaxing. Recommendation: Definitely check this place out. Get there early, and just breathe.

Ankur Walia

Awesome service and good quality work!

Denesh Sohan

Great place. Had the deep tissue massage and they did wonders to relieve my pain spots. Very clean place and was a relaxing experience. Would definitely go back.

Phoenix Pike

I left my scalp massage feeling so relaxed. Loved my experience.

Yusuf Saber

Love the people here. They give really good massages

Emma

I think the space is beautiful, and the RMTs are wonderful. I have never had a bad massage here. BUT there is one front desk staff who I have found incredibly rude both times I've been to this location. She is unfriendly, cuts you off, and acts put out when she is just doing her job. It is a shame that she's the first person people interact with when they arrive because it 100% takes away from the experience, so much so that I will probably be looking to book my next massage elsewhere. I normally wouldn't bother to write a review but because the RMTs are so good and the place is so nice I think they need to know when staff are hurting their business.

Alessandra McIntosh

I've been going here for about 5 or 6 years, despite having moved up to Bolton 2.5 years ago. I mainly go for Mamiko- she's honestly the best RMT I've ever had (and I've tried lots). She pays attention to little details that many others don't, and it makes a huge difference. Little knots you wouldn't know existed, she finds. I like that she has you sign a waiver at the beginning stating you give permission for her to work on your pecs/glutes/whatever. She also always covers your eyes for you when you're face up, so no awkwardness about keeping them closed vs staring at the ceiling. She explains everything, and she's a sweet person too! I've sent my sister and husband to her, and they're also both impressed. Also...I don't know how, but that woman has the strength of 20 men. Honestly, I don't know how she can get so much pressure on you. As someone who prefers a deeper pressure, this is ideal for me. I've seen several other RMTs here, and have been fairly pleased, for the most part. There are 2 other women I like almost as much as Mamiko (I'm bad with names, but I think one is Lisa). I've only had 2 weird experiences there...one was a young woman who spoke almost in a whisper at the beginning of the session- not sure if she was ESL or not, but she seemed to not want to speak. She didn't say anything throughout the massage, and then at the end, she just disappeared. Like she didn't say goodbye or anything, just very quietly walked out, and that was that. I wasn't even sure if I was done or not. The other was a man who insisted on massaging my feet, despite me saying I didn't want them done because I'm very ticklish. I think he spent like 15mins on each foot, and while my feet felt amazing afterwards, I had booked the 60mins to spend on my back and neck, and only my back and neck. Like I said, they were weird experiences... Anyway, the place overall is very clean, nicely decorated and professional. I like the warm towels, it's a nice touch. It is pricey compared to other places, especially when you factor in the 35min drive each way, but if you've got benefits to cover most of it, the price is nonconsequential. I'll definitely continue going!

Jo MacLean

This was a wonderful experience. Had a one hour massage and I was so relaxed, I nearly fell asleep. When my masseuse, Raje (hope that's right) finished, I felt revitalized. I would recommend Body & Soul Massage Therapy. Jo-Anne M.

Jenna Wollziefer

I had a great Swedish massage wile I was there. I told the masseuse I was having problems with my right shoulder and she really worked on it which was greatly appreciated. I have been here 4 times for massages, and each time I leave feeling great. The only reason I cannot give a fifth star is because I always have such a hard time getting through to the front desk to make an appointment. They rarely answer on your first, or even second try.

Raheem Khan

Amazing

michael michalek

Amazing .......!!!

Jenny Vu

I didn't get into the massage room until 2:20 was supposed to be 2:15, I wasn't late and my 90 minute massaged ended at 3:45 so I feel like I didn't get my full 90 minute because once you go in and change you lose a few minutes too. The massage was good, however she didn't massage my feet, she asked and I said it was fine so maybe she misunderstood. I could hear talking from the room next to me the entire time so that was a bit annoying but overall was a good deep tissue massage. The 90 minute I had a few months ago was awful so I am comparing it to this one. The bed where your face is had the sheets covering plus we are wearing a face mask, I was so uncomfortable because I couldn't breathe. I didn't enjoy that massage at all. Would have been nice for the lady to have asked if I was ok because I feel like I was moving around lots.

Joe Brake

The therapist fully engaged and focused on the areas of concerns... in the 15 years of receiving treatment it was by far the best 60 minute cession. I highly recommend this facility as they have the greatest in the GTA

L Bonham

B&S is my go-to oasis for RMT services for the last 10 years. They are professional, kind and accommodating. Great to have in the neighborhood; super location and luxe space.

Gary Hirst

Consistently excellent- I have tried very many RMT's, Body & Soul, etobicoke and Bloor Street are always tops and relieve the knots, highly recommended

Dominique Mazzuca

We booked a 60 minute Swedish Couples Massage earlier in the month. We had a great experience! The waiting room was lovely, staff was very welcoming. We were offered refreshments upon arrival. Although we did arrive a few minutes late (we accidentally set our GPS to "The East Mall" not "The East Mall Crescent") the staff got us in to our appointment and we did receive the full 60 minutes, which was absolutely appreciated. Look forward to returning again!

Piyush Bhikadia

Not quite happy with massage therapy, was expecting a great experience as I was referred by one of my friend. I booked dip tissue massage for an hour but didn't feel like I had dip tissue massage with relaxation. I had asked to be worked on full body massage with more attention to upper back and calf muscle. Satisfied with upper back massage but therapist didn't work on calf muscle properly. I came for relaxation there and therapist was constantly talking with me instead letting me relaxed. Sorry to say but over all poor experience, not satisfied with massage I had. Not worth of $130 i spent.

J YOUNG

I've been going here for a little over a year now. I'll see whoever is available and I have to say that I almost always have a great experience. Not all RMTs are created equal, but they are all quite good to great here.

Rebecca N

I am still suffering and have difficulty walking after receiving a deep tissue from TI . I await my MRI because the massage here has caused significant damage to my lower back to the point I cannot walk well. Stay away from this clinic! I do not recommend RMT TI, she did not comprehend the complexity of me as a person, I told her I was in physio at Triangle downstairs and she dug into my lower back way too much!!! I could not walk the next day and I am chronically suffering on a daily basis.

Julia Llewellyn

Friendly staff, reasonably priced, easy parking. Would definitely return.

Priyanka Daniel

Always love coming here, everyone that works here does an amazing job. I had not been back since the pandemic started and love their newly renovated spa.

Brijesh Patel

Feel like they are rushing all the time. Very poor communication. Not the best experience

Mary Elizabeth Pettigrew

Between the aesthetics, finishing touches and actual service, Body & Soul is a dream come true for massage services. I’ve had massages with two practitioners over the past year and have had wonderful experiences with both. I cannot recommend enough!

Ryan Marentette

They are the best.

Roberta Maragno

Great atmosphere and excellent massage

Kalie Patton

It is always so easy to book an appointment and when you arrive the receptionist are always friendly. I have had two different massages there and they were both incredible. It's a beautiful, clean, and relaxing space that I highly recommend.

paola desiree juarez cataneo

The Etobicoke location is a beautiful and clean place to pamper your self! I love the aromatherapy they have, makes me feel relax at all time and also they offer water bottles to all their clients after the treatment . I have my favourite rmts at this location, Tiaura and Courtney are just absolutely incredible and I always enjoy coming with them. If you’re looking for a good massage therapy clinic this is it. Can’t wait for my next treatment!

niki niki

I always come to get a massage at this location, but my recent visit was absolutely horrible. My massage therapist was Raje, super nice lady, but super horrible. I asked for an hour of aroma therapy massage and she ended up massaging my arms and hands for more than 45 minutes... I was so upset. The massage she gave me didn't do anything. Not to mention that the receptionist, Christine, is absolutely ignorant. She would not get off her phone the whole time I spoke to her. She completely disregarded what I was saying and kept asking me to repeat what I said to her because she wasn't paying attention as she was too busy on her phone. I am absolutely upset and I am never coming back to this location ever again. Complete outrage.

Sanjay Swarup

All RMTs at the SPA are extremely knowledgeable and very professional. The staff are pleasant. The ambience is conducive.

Bittersweet Souls

Been going here for years, all the girls are great

Bukola D

Fantastic. Just what I needed. Very professional courteous service. Glad I did this. I will come back again.

Tania Azad

I saw Eleina for a deep tissue massage and she was great! She asked me what the trouble areas were and focused on them during the session.

Paul Rockwell

Amazing massage!! And they booked me in last minute which was great :) will go again 100%. Thanks!

Milena Benitez

The massage was great, why I dint give the 5stars is because they never told me that it was a second floor and I had to have a code to get in and the entrance of the building smells horrible, it might not be their fault, but it was unpleasant.

Laura Mekaite

I’ve been going there for some time now. Very happy with the services that Geruda provides. Would recommend nufree hair removal at Etobicoke location with Geruda. Always perfect results.

J. R. H.

Fantastic place with a very relaxing atmosphere. Customer service is on point and they have great hours.

Hazel Ramos

I went here today for my prenatal massage and the process from inquiring to book and the actual massage itself was spectacular. I had an exceptional experience here and definitely will be returning back for another massage.

kellyn rose Orcullo

Beautiful and serene. A great atmosphere for the the various range of services they provide. Can't wait to go back. And yes, they do take insurance but you will have to submit those claims yourself.

Tim Intera

ART massage really helped with carpal tunnel

laura pudlo

Such a good place. Very relaxing, great massages. A little expensive but the atmosphere is good.

Nicole Riendeau

The therapists and staff are wonderful. I've been going here for a couple months now and I love it. Would definitely recommend!

Mikaela L.

very relaxing and effective

Jason

Nice place.

j Allen

Amazing and dedicated massage therapists

Natasha Wright

What the heck is going on? I've been calling them for the last 3 days, during their office hours which they state on their answering message. Is this place still open? Why is no one answering the phone? I also sent an appointment request through their website, got an automatic email saying they received the request and it says someone will contact you shortly to confirm. Haven't heard from anyone since. Really wanted to try this place but no one answers the phone or checks email!

Van Nguyen

Great experience and skilled staff!

Karen M Comrie

Great service!

Andres Dovale

Quick and efficient service. Happy!

Ryan Seideman

Great 90minute massage with great covid protocol. I felt relaxed after the massage.

Ian Fosbery

Great massage

Jessica Fragomeni

Nikolai is amazing! I highly recommend him! He is very professional, friendly and punctual! I have recommended him to everyone.

Jacquiline Mario

Free chocolate, coffee, and water is great but is not what i came for. I found my massage to be subpar and not worth what i paid. It was supposed to be an hr, i got less than 40minutes. Ive read a few of the reviews were this has happened and the owners' responses to them. I appreciate that she does respond, however i have noticed a tone that takes no accountability nor acknowledges the possibility that her establishment may not have fulfilled its obligation. So before you respond, i will be very clear: If my appointment is for 3pm, then your 15min assessment should start at the appointed time. However from your comments and my experience, you put that responsibility on your clients by advising arrival 15mins prior to the appointed time In my case, i was running late, i called and advised your receptionist. At no point in time, even when i initially made the appointment, did your staff advise me that it would be taken out of my 1hr. None of your policies were told to me. It was only when i came up to the front desk to pay that she said "oh you missed most of your massage". REALLY?! Importantly I did not receive an assessment, i was shown to a room, advised to change, the rmt returned a few minutes later, started and about 30minutes later was done. I did advise her of were i had pain and that while i'd like for those areas to be focused on, a full body massage was what i booked. However she was more interested in chatting away than focusing on my massage, spent 1 minute per leg and then abruptly, was done. Suffice it to say that even after i repeated what i wanted 2ce, i didn't get it. And while she was pleasant enough (and i know that miracles don't happen overnight), i didn't receive a deep tissue massage, i received a way below average swedish massage, and my pain is exactly the same. Waste of my time and money. I WILL NOT RETURN.

Sina Mousavi

For the first time it was a good experience

Dorinda Lopes

The whole experience at Body & Sould Massage is fantastic. Highly recommend Tetiana!

Ellie Joy P.

Went in for an 1h deep tissue sports massage and I definitely appreciated the friendly, helpful staff, welcoming me and taking my coat away. The masseuse was also very professional and knowledgeable: I left the spa relaxed and glowing. The spa itself it’s a work in progress, but it’s heading the right direction! I understood they recently rearranged their waiting area and I have to say its very welcoming: warm & cozy & comfy! But then I walked to the massage room, I found it cold: from the room temperature, which was not really inviting me to get undressed (I was warm though once under the sheets and blanket), to the design of the room (the masseuse didn’t even have a designated table for lotion and such: we shared half a small round table in between my jewelry + watch and her lotion). A cup of warm tea at the end of the massage would have been amazing, especially on a cold winter day! Hopefully they will keep working on it and will manage to give the feeling of warmth and luxury even though their rooms.

N S

awesome place

Winnie Nguyen

I was very disappointed with my first visit yesterday. Possibly the worst massage I have ever had. My visit was with Chelsea I walked in and she was asking if she treated me before. I said no which is fine. Within the first 5 mins, she asked what I wanted to focus on. I said shoulder and neck since I'm in a lot of pain (which I also wrote in the form but I don't think she even bother reading it). After I changed and lay on the table, she started with my leg.... I told her that hey can we focus on my lower back and my neck and shoulder please since it's in pain. She said it's all connected but she will and still spent around 15 mins with my legs. When she started with my back she barely touch my shoulder or my lower back. And when she's ready to flip me over, I asked :"are you not gonna touch my lower back.???" She was like oh... I was trying to touch it but you were flinching which is a lie. She touched it for like 2 mins on my bump and flipped me over. I said can you please focus on the shoulder and neck please . I'm in pain. She was like ok and started with my arms. .... Like seriously... I felt like I have to keep repeating myself over and over and she didn't listen which is crucial as an RMT. By the end I repeated myself one more time since she DID NOT TOUCH MY NECK AT ALL. And she's like oh sorry you are done. I am very upset. I am still upset and seriously I will never ever visit any of these kind of location again. I feel like I was scammed . You need to find people with experience and patient care for these kind of job. Not a pair of hands that don't listen.

Courtney Coon

I've been very pleased with my experience at Body & Soul. The massage therapists I've had have both been great. Both were very knowledgeable and specifically helped with my neck/ shoulder pain. The staff are very friendly, the atmosphere is relaxing and the space is clean.

Darya Jarmola

Consistently a great experience, specifically deep tissue massage with Ewa. Haven't tried any other services yet, but certainly would, based on my massage experience.

Jules Gee

Great place for relaxation! My Gf and I avail the 60 min deep tissue massage and it’s been great! The staffs are very professional and the RMT’s are very knowledgeable. They also offer other services such as skin treatments, facials, and other spa specials, which will alleviate all your stress.

B. F.

The location is quiet and peaceful, and all the therapists I've had did a wonderful job. Professional and friendly. They've made a number of good suggestions for self-care afterwards. Parking is easy and free if you drive there.

1maritimegirl

Great experience with Lana!

edward cheong

Exceptional place, excellent therapists. Beautiful space with very professional staff.

David McLean

Amazing! Sharon is awesome! She's tiny, but don't let that fool you. Best massage ever!

Amanda D

I've been going here for years. Nothing but awesome service evertime.

Vasco Peneda

Great place!!!love it people are amazing!

ladan js

I had a facial today with Paula and it was a great experience. Relaxing atmosphere with professional people. Definitely recommended!

Rory Cheyne

great place will return again. One of the better places in Etobicoke.

JJ Sab

Nice place for a professional massage therapist. Offer lots of services for the busy and stressful people at comparable rates. I would recommend to anyone.

Ryan Gencarelli

Excellent service and staff! Have recommended Body & Soul to friends and family.

mariana Navarro

(Translated) This place is simply wonderful and elegant, excellent attention and quality in every way, it is highly recommended !!!! (Original) Este lugar es simplemente maravilloso y elegante, excelente atención y calidad en todos lo sentidos, es ampliamente recomendable !!!!

Bev G

I've been going to Body & Soul for at least 4-5 years now. I've used them for their RMT services and just recently I also had a microdermabrasion. Their RMT services are always great but my one complaint is that they don't keep the same RMTs so once you get used to someone they leave. The lady who does the facials - she's great, very pleasant, gentle and not a pushy sales person (let's be honest some places really push products - don't get me wrong she does ask but is not pushy). Overall, I would recommend their services and spa.

R M

Affordable, top rated massage therapies, including alternative therapies, by RMTs. Limited salon services too (mani pedis, facials). Free parking (ask for a parking pass when you check in).

Marie da Camara

I always enjoy my tine at this spa! They have great services for all kind of treatment. They have great hours of operation as well ! I always recommend this spa to all my friends and family member .

Hoshang Siamak

Very clean and professional, I’m not writing negative but I suggest please be accurate about period of therapy give service for the exact time don’t include the undress and paper work time with therapy. The overall therapy was just fine

Vadim

Great service. Booking is simple and convenient. Therapists are courteous and Professional. Wide array of services. Always feel great leaving this place (with a handful of dried cranberries and almond ;)

C B

So unfortunately unprofessional.

Erika V

My esthetician was amazing. I had a lovely, relaxing experience and beautiful results on my skin. I will return!

Marlene Neves

I have gone to this location twice and love it here so far. The receptionist/reception area are very nice and its relaxing while you wait (if you have to wait!). My therapist is very friendly, attentive to my needs and takes the time to provide stretching techniques to help alleviate tension etc. No complaints and I just booked my third appointment. You cant go wrong here!!

Craig Smith

Went for a couple massage since it was close to where I lived and had good online reviews. The massage was okay, not great (I didn't leave thinking "wow, I'll be going back there")...but the lack of stars is all about the price. $130 bucks for 1 hour is robbery. My benefits wouldn't pay out more than $100, stated as the reasonable price of coverage on my claim return. Usually I get my massages from an excellent RMT in the downtown core and for 75 minutes, they charge $110. So completely up to you, but my advice is you can get better bang for your buck. Also, when filling out their sign-in form, I'd recommend not putting in your email. They send you quite a bit of follow-up emails and "review us" emails afterward.

PRATHIK NAIR

World Class Spa Massage services. Great RMTs especially Tetiana & Svitlana. Professional and Courteous friendly Service. Thank you !

Mark T

Great experience, friendly, nice atmosphere, very clean.

Range Hussein

As a health practitioner, I've received and gave many massages. I'm familiar with fascia release, trigger point, shockwave, Active release and othwr therapies to name a few. Although I don't like complaining about a massage publicly and wish no firm action against the employees, my experience at Body & Soul was not great from a business and a service standpoint. The service desk ladies were short and abrupt from the phone call through the entire time I spent there. Amongst arriving, greeting a client with a smile is an warm and easy way to make them feel welcome. I didn't see a smile once, maybe it was something I said or how I looked but it just wasn't a friendly vibe there. My masseuse, which I won't mention her name, wasn't very great. Apart from finding some tightness in my upper back, which is quite normal in a flexion based work society, she barely did more than rub her elbows up and down my muscles. No asking about pressure, no technique outside of basics and failed to target hard to reach muscles solo like the glutes and piriformis. I don't blame her for my experience, as she will only get better with practice, however if you don't ask you don't learn. Personally, I would do a better job running a RMT. From training about kinesiology, anatomy and fascia release to keeping the staff engaged and involved with their clients. I can say confidently that I didn't see a staff member there trying their best. I realize the time of year is very busy for a spa and that perhaps the year we're having could weigh into the service. However, I see major opportunities for improvement. Apologize for the harah review, however the standard for service has to be high on both ends with those prices.

Alok Sethi

Lovely place. Staff and RMTs are very friendly and warm.

Joulaika Buchan

Excellent service, space is massage s are amazing

GourMae

The RMT Tatiana did an excellent job at relieving tightness in my shoulders and neck area. She took time to release the tension and checked in just the right amount to make sure the pressure was perfect. It was my first visit after a few months of closure due to COVID so I was extra tight. The staff and office followed all the safety guidelines. I wore my mask and Tatiana did, as well.

Gary Gray

Always amazing service

Christopher Richardson

Very nice spa with friendly staff and good therapists. Only reason this isn't 5 stars is their booking process is cumbersome and requires a credit card to hold an appointment. The really need to improve their online booking system as when you try and do this they simply call you. This defeats the purpose of an online booking system.

Mermaid Pia

Finally found a great RMT who also does Reiki! Raje had a lovely energy. She combined massage, acupressure, reflexology and reiki for a great experience. My upper back feels much looser. I will definitely book again.

John Steenkamp

Friendly staff, massage therapist asked questions throughout and after to ensure an exceptional experience. Best massage I have ever had. Would highly recommend!

Shantel Az

Had a deep tissue massage with Lee and let's just say she is fantastic! I highly recommend her. She has a great technique and applys the perfect amount of pressure to take out those knots and release tense muscles. Ontop of that she is very insightful and knowledgeable and was kind enough to share a few tips to help improve posture and decrease back pain. The facility was clean and had a very relaxed vibe to it. Refreshments was available if needed. Overall, my experience was very positive. I will definitely return. Thanks again for the excellent service ????????

Sandra De Medeiros

Love going to get my monthly massages! The place is beautiful, the service is great and everyone is lovely.

Ian Sheppard

I had my first massage at Body & Soul in Etobicoke last night and of all of the massages I've had for my neck and back, this is the first time waking up the next day feeling great! Thank you Mimiko.

Gigi

The staff here is great and friendly. I've been going here for the past year and have had multiple massages with different members. Most of my massages made me feel perfectly relaxed after, with only about one not doing much for the pain I was experiencing. Be sure to note whoever does your therapy session so that you can request them again if you enjoyed it, as there's no guarantee how the next therapist will be! Everyone's style here is so different, which can be great depending on what you're looking for.

Tracy Johnston

Carolyn made sure I was relaxed and that I had an amazing treatment

Shawn McCoubrey

Fantastic, friendly and professional staff. Great ambience and atmosphere as well. The free parking pass is also a plus!

LeeAnne Mele

In my opinion, Body & Soul is one of the BEST massage therapy clinics in Etobicoke (even Toronto), The front desk staff are always welcoming and accommodating. Often I will call with a last-minute appointment requests, and they always do their best to fit me in. Because of this, I have seen a number of different RMTs at their clinic, and for the most part, they've exceeded expectations (there was maybe one who didn't). The RMTs employed at this clinic do a good job at asking upfront for your objectives (e.g. what do you want to get out of this? where do you want me to focus?) and checking-in (e.g. is the pressure OK? do you want me to adjust anything?). It might not have all the frills as some of the spas in the city, but it's exceptionally clean and very well-priced.

Christine K

Recieved amazing service for facials and body massages. Staff is great - friendly and accommodating. The massages are one of the best I've gotten - I'll be coming back... Often.

Sanzana Syed

It was my first time getting a massage here and my masseuse, Sharon was soooo amazing and open with my muscle pains and strains. Her techniques was nothing I've ever had before and even throughout the massage, we chatted and it was still a relaxing experience. I will definitely be rebooking with her and trying out other services at this location. With regards to safety with the pandemic, the staff was very clear about their precautions and preventive ways to keep everyone safe. I was worried that while receiving a massage with a mask on would hinder my breathing, and honestly, it wasn't an issue at all. I experienced no problems with my service with a mask on. As mentioned earlier, I enjoyed my experience and time here and will be back. :)

Justine Buss

My husband and I enjoyed a really nice couples massage. Friendly and talented massage therapists with good communication skills. Great location with free parking and handicap accessibility.

Bernard Spudic

Not very pleased with my last experience. I feel that the cost for a 45 minute massage / energy thing (which I was talked into) was not worth the $152 I paid at the end. I should have said something as we started as I was scheduled for 60 mins but the masseuse was late and ended up going for 45 and switching it to this energy thing what did nothing for me. Hopefully you will learn from my mistake.

Fabiana Verissimo

Beautiful space, excellent professionals. Definitely a 10/10 experience!

Ann Cremisio

Reflexology with Raje is one of the most wonderful experiences. Sympathetic, knowledgable, and diligent. Wonderful hands, charged with positive energy.

CS Graphic Design Toronto

I love this place. The staff are fabulous -- an they always make me feel great! Treatments are also very thorough and comfortable. I definitely recomend this place for any servicethey offer!

German Toledo

The massage therapists are really good, however their booking system is terrible. My wife, my father in-law and myself have had appointments cancel for no reason or bookings done at different locations. Please double check all appointments. I am never going back.

Melissa Hoang

Yesterday was my first time here. I found the place online. I live 5 mins away and had no idea this place existed. I arrived early and only had to wait a short time as all the forms were provided to me the night before. The lobby area was clean, quiet and had a great ambience. The receptionist was nice. My RMT was Sharon. The room was clean and the massage table was already warmed up for me. There was relaxing background music on. Although it’s located by Dundas, which is a busy street, I didn’t hear any outside sounds. I almost forgot it was in the city. :) I booked a 1 hour Swedish massage but I had mentioned to Sharon that I had some pain points/muscle tension due to working out and working an office job. She let me know that she was also going to work on those pain points since the spots were really tight. I haven’t had a massage in over 6 months and every single inch of my body was tight so I was 100% ok with this. Don’t let her size fool you! Those fingers worked wonders - soft yet firm when needed. She was able to work on those pain points to release the tension but balanced it out with an overall relaxing body massage. I had a bit of head massage which felt AMAZING! My job can be stressful and after an hour, I came out feeling so relaxed and a little bit sore due to the extra work on the pain points. She let me know that I would feel soreness the following day and to drink lots of water. As someone who has been getting massages for years (typically deep tissue), I knew what I was getting into so I wasn’t concerned at all but I did appreciate the heads up! A day later and I still feel great. :) Overall, great first experience and I’ll for sure be visiting again and booking with Sharon! :)

Sandra S

I came in two days ago for a Swedish massage session with Pei Lu. When she asked about my concerns, she advised me to go for a deep tissue and said “I will fix you”. I laughed. But to say the least, she fixed me! I’ve never been the person to enjoy/relax during a massage, but Pei made it happen! As for the previous posts complaining about not being informed to be 5 min early to fill out forms or tipping being on a screen; 1. That’s common courtesy to any appointment. Be early. 2. Due to COVID, this clinic has taken measures to protecting you and their staff. Not touching their screen is one of them.

Lady Of The Multiverse

Athough the massage was lovely I wouldn't give this place 5 stars. Veronica was very pleasant and gentle. I did feel though that $99 for 45 mins was too much. Also the blonde lady at reception could have been a little more friendly.

Khadija Rasul

My masseuse Mamiko was excellent. Had requested for Swedish massage and had an amazing experience. Very friendly and knowledgeable. However giving it 4 star coz my partner’s masseuse was not good at all. His foot massage wasn’t at all relaxing.Overall, worth the try and depends on who you get. Mamiko is d best!

Betty

Beautiful decor & amazing service!

Layla E

I am disappointed with the service at Body and Soul. I purposely book my appointments in advance to insure I have made appropriate arrangements with a babysitting and when I show up, I'm told my appointments have been cancelled. How? By who? No one can give me an answer. I can understand it happening once but it has happened twice within a month. I was told a manager would call me but no one has called yet. Also, 60 mins massages are never 60 mins. They vary from 45mis to 50mis max. I'd like to think that if I'm paying for 60 mins, I should receive what I pay for. Save yourself the headache and find a new place for your massages. I already have. I will NEVER return.

Yevgen Boyko

Loved everything about this place, the look, the atmosphere, massage and setting. But felt somewhat unwelcomed and unimportant by the reception, as 2 ladies were talking between themselves and investigating something. Maybe just a one time, I'll probably come back for good experience otherwise.

Richard Au

Had a deep tissue massage with veronica. She did a very good job at working out the problems on my trap muscles and shoulder issues. The newly renovated lobby looks great. the front staff were good,

Vivian Lai

Hands down the best spa in the GTA. They are the perfect blend of professional RMT services with the relaxation of a "hotel spa". I've never had any issues with my appointments at this location and have always been treated with the utmost respect. I also appreciate that they don't charge you up the butt (like hotels do) but can still provide a beautiful and clean environment (compared to some other RMT spots). I've been visiting this spot for at least 2 years now and will continue to do so!

Maria Tagleb

Very nice clean place and staff are all professional and friendly

Dacia Lanning

The staff and service at Body&Soul are gentle, caring and kind. I recommend Body&Soul wholeheartedly. I always feel calm and confident before and after. What a treat to be able to rely on their skilled services.

Sally Kim

I pleasantly bumped into Courtney at the Etobicoke location (first time at the Bloor West location) and was happy to see her again. She did an amazing job on my shoulder, yet again and provided some self-care tips as well. I usually end up chatting with her and she is such a warm and caring person. Thanks for your hands and big heart! Thank you!

brittany a

Nancy is delightful, would recommend 100%

Joanna G.

"This place is so clean and very modern looking. My massage therapist was amazing! Tina (Ting) listed to me and customized my treatment to my specific needs. I’ve been getting massages for well over 20 years. This massage was the best I’ve ever experienced. Thank you so much Tina! I will certainly be back to see you!"

BAZA GURU

I was no satisfied with Swedish massage.

Angela Hurtado

I thought this place looks good because of the reviews and the look of it but unfortunately it wasn't. I had a bad experience and I wont recommend anybody to pay for an hour massage and get 40 mins of massage instead, that clearly shows the lack of professionalism of the staff.

Gavin Graham

Amazing massage therapist.

Sara M.

I really enjoyed myself. I found the place to be very relaxing, staff was friendly, and got greeted and smiled at. Very professional. I have come now for a few appointments, and have been very happy. Definitely recomend to others.

Becca

This is the WORST clinic experience for Deep Tissue massage ! BE CAREFUL! They will leave you with a Disability and Nerve Damage!!!! They do not do a proper assessment of your pain areas before they start the massage and start without this, especially this RMT " TI" or "TI" Is TIAURA CHIEM She is not a good RMT and thinks everyone needs the same amount of force for deep tissue, no common sense. I have been left with DISABILITY problems for a long time and the CLINIC refuses to acknowledge anything on this and blamed previous problems for this! I would NOT Recommend this Clinic At All!!!!

Santosh Krishna

Very Good Service providers

Carlos Gollega

Lana is a one the best masseuse at Body & Soul Massage. Very professional and knowledgeable. I will be back again.

David Skelly

A nice calm environment. I received a hot stone massage. Masseuse was professional and did an excellent job. Loses 1 star because I thought that the price was a little high, and I do not like that you time starts once you get on the room, especially when its fill out forms prior to work starting.

Jessica Kim

Beautiful space and amazing reflexology treatment. RMT Tiaura listened to my concerns and pain area and focused on those parts, which was exactly why I went. I had no issue wearing my mask during the treatment and actually fell asleep. I will be back for sure!

Reena S

Best massage available in Toronto! Book with Sharon for a deep tissue massage at the Etobicoke location. She's a magician!

rommel mandocdoc

Thank you so much I never had a great feeling for so long especially on this pandemic we have right now, thanks Mamiko and Body and Soul staff great job" They offer 10% discount on my next visit

Maja Ayan

Amazing experience!!!

matthew harper

Wonderful spa. Very convenient and great RMTs. I wish they didn't give alt med practicioners like Reiki Healers a place to work though.

Ana Marshall

I like very much Body & Soul, the place is really inviting and clean, the therapist are really professionals and friendly. My only comment is that the massage rooms are always cold.

Shahar Kamran

Clean and very friendly staff.

Himanshu Malhotra

Awesome place to go for a relaxing massage session. Lana is one of the best RMTs.

Aroosha S

Excellent service, only recommend that they have more appointment slots and walk in's available for clients with last minute schedules like myself. Brenda is an excellent therapist. Would love to return to her.

Noureen Jiwani

Excellent service from entrance to exit. The therapist Sharon found to be expert and professional. Outstanding quality. This place will be my lifetime choice for Massage therapy.

Janani V

Two of my friends and I went for a massage. I got a deep tissue massage by Si Ying Zheng. We arrived at 1pm, by the time I signed their covid papers and went in, it was 1:08. My masseuse said she will not be able to give me a full one hour massage because I was late. When booking, no one mentioned we should arrive 5 mins prior to our appointment to fill out forms or else your massage time will be cut. My friend who went In a few mins after me got her full one hour massage. I also did not like how unprofessional the secretary was, she promted the tip options out loud when it should be done on the machine on my own. I felt obligated to tip when In fact I didn’t want to tip because my masseuse cut my massage time by 10 minutes. Overall, the place is Very clean and the staff were friendly. However, I will never go back to this place

Jovan Tere

My family has been going to this clinic for more than 5 years now. Every time excellent service. A shout out for Courtney, Tiara(T) and Mamico who provide such proffesional and faboulous massage.

sahib dhillon

Excellent place little pricey though. Valeria is the best. Made me pain free.

Sabrina Fleming

I have been here before and was pleased with the services and the facilities but I wanted leave a review now to really applaud the staff for their diligence to cleanliness during the COVID-19 pandemic. It has always been a clean, well maintained facility, but I was very impressed with how seamless the process is to book an appointment, be screened (both online and in person), and take care of payment. Everyone wore masks while I was there, hand sanitizer was provided, screens were in place between myself and the receptionist, and my massage therapist wore a mask during the entire process (as does the client). The bed and head rests were all covered with clean sheets, and there was a disinfecting schedule in each room. I felt safe, and I received an absolutely wonderful massage that was sorely needed. Thank you to all the staff for your wonderful work.

Marcia Lennon

Best massage in Toronto

Mary WM

Amazing service and facility. Got a deep tissue massage with Veronica and she did such a awesome job. She really listened to my concerns and worked accordingly. I felt great over the next few days, albeit sore, which is normal. The staff was very welcoming, the facility is clean and the ambience is peaceful. The appointments ran right on time. I will definitely be coming back here for my future Massage sessions.

elamry khalil

Just called to book an appointment because all my places are busy they asked me for my credit card number via phone wired hmmmm

Mary Murphy

very clean massage was good receptionist was so busy doing her job that she had no time to speak to me

Taylor Ziesmann

Clean, inviting and friendly staff. I had Aneita for my first 60m deep tissue massage and she is very nice and accommodating. She asked about my trouble spots and focused on them in a professional manner, she really worked out the kinks in my back and legs. Overall a good experience, will return and I do recommend!

Naomi d'souza

Very professional massage therapist. Knows her job well.

Tifany Scifo

Love Kim, she does the best deep tissue!

Pochiwochi U

The staff are all very professional. The place is clean and well maintained. Service is great! Tetiana, the massage therapist assigned to me, was great overall! I thoroughly enjoyed the deep tissue massage that I received. She was very professional and made me feel comfortable. She took the time to read my intake form, so she knew what my issues were before getting started. She walked me through the process, and was attentive the entire time. She helped me feel very relaxed. Would highly recommend!

Parmvir Lakhi

Great spa and excellent massage therapist. I would suggest they start to process massage health claims directly as it will be a bit of added service and convenience. Otherwise this place has been amazing. I highly recommend Body & Soul!

laurel st amant

Friendly staff and they are very accomodating with appointment times

Alli V

I've had a lot of pain in my back and legs for a while, and after just one session I feel like I can finally move freely and walk normally again. There is also a great atmosphere and kind people working here!

Nicole Medeiros

Amazing staff and services!!!

Nickey Mina

I've been going to Body and Soul regularly for over a year. It is a clean establishment, front reception staff are always helpful and friendly and the atmosphere is welcoming and lovely to walk into. Most importantly, I have had wonderful rmts, professional and give quality massage therapy. I would recommend Body and Soul to anyone who is seeking stress relief through massage or treatment for any physical ailments that can heal through massage.

Sherry Sun

had a Deep tissue massage session today at Body and Soul Etobicoke location. Brenda was really good, so far the best therapist I've had.

Prabhneet Kaur

Pei was very professional. The massage was very relaxing. Would surely visit again. Thankyou

Milano X

Mamiko is wonderful. She is patient and knowledgeable. I would recommend her to anyone in need of pain relief.

Np vansola

Superb service..

Emily Perkins-Young

Best massage in Etobicoke!

jelena h

I booked a deep tissue massage with Veronica and she did an amazing job. She paid close attention to all of the problem areas I mentioned at the beginning, frequently checked to see if I am comfortable with the amount of pressure applied, and even gave me exercises that I can do at home! The atmosphere is so relaxing when you walk in- there is water and tea set up with light snacks in the waiting area, and the massage room itself is extremely clean and comfortable. I will definitely return!

Sujeevan Jeyarajah

Fantastic service, and extremely safe measures. I’ve been coming here for the last 4 years, and the experience has always been exceptional!

Alysha Carvalho

I received an hour long deep tissue massage from the RMT Sharon who was absolutely amazing. It was the best massage I’ve ever received, and my first time at this location. She was very pleasant as well as thorough. I can feel quite a difference in my neck and upper back immediately after the session. I will definitely be coming back for another massage from Sharon. Lastly, the workplace was beautiful and very clean. I highly recommend coming here.

Ana QBF

5 stars for Farah, very professional and knowledgeable worker. I bought LPG, 20 session package and seems to work. The only one think I did not like. Machine did not work proparly for the first 9 session, and i told about it. Finally, after the 9th session, they are fixed and its working well. By it self place is very clean and cozy.

Felipe Heitmann

This place was highly recommended by a friend. I went for a massage last week at their Etobicoke location and I will definitely come back. The staff was friendly and helpful and my therapist was amazing. I chose the deep tissue because I had a lot of knots and by the time I left they were all gone

Lo re

I would not recommend this place, I had issues booking an appointment and also with the payment. I purchased an online gift certificate total value of $187.58. It was 60 min reflexology and 30 min Swedish massage. I booked an appointment for Aug. 11th providing all the information about it (online gift card code and id number). A day before my appointment I called to ask questions about filling the forms due to covid 19 and I found out that my appointment was not booked. I had already asked for the day off at work. I talked to the manager who apologized for “the miscommunication” and I booked another appointment for the following week Aug 18th at 3:00 pm. Once I got to my appointment I showed my online gift certificate to the receptionist and she reassured me that everything was ok. My massages started 15 min late (3:15 pm) and it finished at 4:30 pm being told that both massages were performed. One hour reflexology massage (3:15 to 4:15) and then only 15 min of Swedish massage. The masseuse told me that the timing started as soon as I got into the room. When I stepped into the room the masseuse started to explain what she was going to do, she asked me if I had any questions, which I did, and then told me to get ready and to get inside the massage bed. There were my 15 min of massage. On my way out another receptionist had my invoice ready and asked me how I was going to pay. Once again, I showed my online gift certificate and I explained it was paid. The receptionist asked me to pay extra $10 because she said the prices had increased since the time I purchased my gift certificate and she could not figure out how to solve the increase in prices on her computer system. I lost a day of work for not being booked the first time. My massages started late and didn’t even get all the time I paid for and I had to pay extra $10 which is not much but what if It was more than $10 and didn’t have money with me. I lived very close to the spa and didn’t need to take my purse with me but since I was going somewhere else after my appointment I took my purse with me. I got out of there annoyed and more tense than ever.

Krystina Kelly

Love it here! The owner Anna is so nice and the service is great!!! And great prices!

Wanda Marsman

Sharon did an excellent job. Her experience shows in her massage. Very thorough and she is very nice too. Looking forward to my next treatment. Thank you!

Hugo Cesar

My massage therapist Lana was excellent. Easy to find parking spaces. Highly recommend it.

M Murray

Had my first massage here last week. The RMT was very pleasant and the massage was very satisfying. She focused on my problem areas as requested. The spa itself is very lovely. Nicely decorated and looks to be very clean. My only negative feedback is the booking system. If you are going to have a button on your website "book an appointment" it should lead to an online booking system with availability very clearly designated. Many other service type industries have these programs. The way your website is set up defeats the purpose of online booking. You end up having to call and make an appointment anyway. Other that that, I would recommend this spa and I will be a returning customer.

Savage Beard Essentials

I came to Body & Soul Massage Therapy with the expectation that I would be helped.... Instead my problems were FIXED! I had the pleasure of working with an excellent RMT named Veronica Mlyn. Originally my pain was associated with my shoulder and it hindered my mobility. Veronica was able to recognize the issue and the problem. She worked extensively on my shoulder over a couple of sessions, and she provided me with at-home exercises to follow up with on my own. Its safe to say without her my pain would still be lingering. She was excellent to work with and knew exactly what to do to get me back into tip top shape! I highly recommend Veronica to anyone, whether its minor or major pain she can get the job done.

Meagan Oliver

Very relaxing, clean, and professional. Will definitely be going back.

Prathima Prashad

Excellent service and follows all protocols well.

Sonia Ellison

Entire staff is super friendly. The aesthetic of the office is beautiful and relaxing. I've been here a few times now and absolutely love my experience each time.

K P

I got a 1 hr Swedish message and loved it The building is beautiful- nuts, water and berries to eat after you receive treatment Staff is wonderful Overall, great experience!

Mariusz Balecki

(Translated) Super service and professionalism. I highly recommend. (Original) Super obsługa i profesjonalizm. Polecam bardzo.

Branco Kelly Anne

I started coming to Body and Soul in 2015 to rehab my body following surgery and chemo treatments for Cancer. Tamika worked with me to help get my body back to normal and strong. The clinic is lovely and very serene and peaceful and the reception staff are always so helpful and pleasant. A wonderful place for relaxation and rejuvenation.

Tim St Louis

Really relaxing environment with friendly staff. My massage therapist was fantastic and used a variety of massage therapy techniques to help ease my sore neck and back. Overall excellent experience.

Amber Brown

Great massage!!! All the pros of a spa without the price tag or time commitment of the spa... enjoyed my extra relaxing experience at Body & Soul... keep up the great work!

Abhinav Mogilipuri

Very experienced therapists and soothing atmosphere. Mary and Tina are amazing at what they do. Friendly people all around. Be at least 5 mins before your appointment so that you’re not missing out on your massage time. You would have to fill covid related information before you start

Ali Pridham

Free parking, nice place and very nice staff. Although, I could hear them talking in reception when I was getting my massage... Need better doors on rooms.

Trish Romeo

Friendly staff. Great service.

Susan Saccucci

Always pleasant and courteous appointment process. Great therapists. And it is a beautiful spa as a bonus.

Mario Ostojic

Great staff, service and ambiance, would recommend everyone to go and get the 5 star treatment

Carla Hutt

Very professional staff - friendly greeting upon entering and very relaxing, professional atmosphere. I've been here twice now, and just booked a third massage.. can't see myself going anywhere else. Highly recommended for couples massage, Thai massage and deep tissue... haven't tried the other options yet.

Erin Friel

Everything was going good until the massage. I was booked for a mani/pedi, facial & massage and the first 3 services were great (a 5/5 with Diana!). Then I had a massage booked for an hour with Tamika. I was in the massage and it very fast and rushed - not relaxing at all! I thought to myself 'there is no way this is 1 hour'. Sure enough I come out of the massage and it was explained to me that they had done only 45 because of time mismanagement earlier in the day. I have no clue why this couldn't have been communicated to me prior to starting my massage because I would have asked for a different area of focus for the time frame. When I go to the front desk once I'm done I express my disappointment in not communicating to me the short massage and they say they will credit my account the 15 min lost time. I then ask for a massage receipt for my insurance and they tell me they can't provide one because it was a gift certificate (basically a treatment pre-payment for Xmas by my husband). I explain that a git certificate is just like cash and one of the girls tried to tell me that I can't get a receipt because it's double-dipping with the insurance company. How does that make sense? If neither my husband nor I have received an RMT receipt how has anyone dipped? No claim has been made at all without a receipt. I asked for the gift certificate to be refunded and then I would pay for it myself so I could get the receipt. After asking for the owner/manager to be called I did end up getting the receipt, but what a terrible ending to what should have been a super relaxing day.

John Kolakovic

Wife and I needed massages this past week and booked with Body and Soul 45 minute Deep Tissue massage. I was very fortunate to get Linda as my RMT and she was absolutely the best RMT to date I have ever been massaged by! She asked about pressure and worked on all my troubled spots and I felt amazing after! Would highly recommend!

Andre Diodati

Absolutely incredible massage! 11/10 would go back in a heartbeat!

Alicia Telford

AMAZING MASSAGES

R A

Good massage overall and clean place. However, paying as much as I did for the session, I shouldn’t be prompted out loud to tip as the massage fee wasn’t cheap either. I prefer not be asked by the secretary if I want to tip or not, and complete the transaction independently, without feeling the pressure to tip when asked if I’d like to or not. I prefer to go to a RMT at a physiotherapy location instead, no tip required as that is their JOB. Not returning here.

Sarah Scott

Very warm and welcoming. Great professionalism!

Linda Burke

Mamiko is the greatest!! She fixed my ailment and I walked out of there feeling like a new person. My neck has been feeling much better with full ROM since she treated me 3 days ago. Will definitely be returning to Mamiko soon. Her hands work wonders and she is professional and caring. Thank you very much Mamiko!! LB

Trevor Gm Butler

Great place. Clean. Quiet. Relaxing. Veronica gives exceptional service.

Jillian McKinley

Nice relaxing professional place for a massage.

Jeff

Friendly, clean environment and Ewa is outstanding.

Elle Haneke

To be fair they attempt to fix the situation

Lina Alles

Etobicoke location: Comfortable, well decorated waiting area/ reception. and treatment rooms. Very professional service with all the proper Covid measures.

Michael Freitas

Lana is honestly the best RMT ever.

Kristal John

Clean space and friendly staff.

Sew along with me by Cat M

It is all about integrity. I was over charged included taxes by almost 70$. I got a gift card from a friend and decided to try a spa. I don't usually pamper myself so I booked a 60 minute lipo massage, but got a call the day before my massage explaining that the machine they were going to use was not working and that they would upgrade my service to a trilipo and I would supposedly like it much better. I looked it up and was considering purchasing a package after my appointment. I got there and everything was fine. They did 45 minutes because the machine was diferent (whatever, I understand). When I went to check out, they had to call the other location and confirm my friends name because no details were left on the gift voucher. This made me feel like I was some kind of crook; instead of explaining what they were doing, they left me there in silence. They ended up charging me the full price of the trilipo (the upgraded machine). So I told her that they had called me advising they couldn't do what I had originally booked and since it wasn't my fault, they would upgrade me with no additional cost. She said "ahh you are the one" as if they didn't have a note on my actual booking. She was trying to adjust things on the computer and then made me check out on the other computer because her computer had frozen. In the end they charged me 450$, gave me a discount of 250$ so with tax I paid 226$ for a service that was supposed to be the same price as what I had initially booked for that was 140$. Was planning to book for other services like wax etc, but I can tell they don't communicate and really don't have integrity. Not interested.

Alda Moitoso

Amazing massage by Fey!

Ruth N

This place is amazing! Excellent massages and beautiful zen environment. Recommended ++

Gordon Minty

Excellent experience here every time.

Nicia Moran

Clean and professional business with proper covid precautions. Mamico is the best! She targets problem areas and uses every allocated minute to the service.

Devin I

The couple's massage was great. The only advise is to have customer service relayed on the phone as well. Great place overall.

JMTM

Great place, one of the better ones in Etobicoke for sure, will definitely go back. Make sure to call and book and appoint before you go.

Krishana Michaud

I've been twice now and I have enjoyed the service and experience here. Jennifer is great!

Meghann P. Melito

Beautiful studio, great massage by Carolyn. They fully accommodated my being 10 minutes late due to an accident on the high

Daniel Patra-Skornicki

Absolutely am recommending Body and Soul Massage to all my friends. I would like to say it takes a lot to impress me and the people working here are true professionals, the massage therapists are top notch and so effective. Providing you with customized home stretching exercises and tips to keep up the benefits that have been imparted. The pristine spa-like setting just adds to the ambiance.

Susan Corring

Amazing massage!! Hands down (literally) Staff is very welcoming and prices are fair!!

Lindsey Currie

I received treatment from Tetiana today. My neck is always sore and I always ask for work to be done there but holy smokes I feel better now than I have in a long time. I will for sure be rebooking with her. She was able to find my most sore spots and relieve them and also teach me some daily stretches to work on. Thank you Tetiana!

Megan Antonutti

First time here, would definitely go back. Felt very comfortable with the staff. Massage was amazing!

carla romano

Had a great experience here! loved the ambiance and the staff were friendly. Already booked my second apt! Excited to go back!

Leah Taylor

This is the first time I am sending out a google review. This should speak volumes to the level of customer service and integrity of this clinic. I called yesterday (Wednesday) AFTERNOON to book a prenatal massage. I asked for the earliest availability as I was experiencing a lot of back pain and the receptionist mentioned availability for the next day, however I had meetings and the time offered didn't work with my schedule. The receptionist then offered me the day after that (Friday), which I was happy to accept and continued to book my appointment and followed that right up with entering the time in my calendar. Shortly after, I received the intake forms and an email to confirm my appointment. It's on me that I did not pay close enough attention to the date: September 16 vs 17 (my bad!), however the time was the same and as I mentioned, I had just spoken with the receptionist who verbally confirmed my appointment date and time for Friday September 17 at 1pm. Did I mention I this would be my first time attending the clinic? Needless to say, they called me the following day asking me where I was and that I was missing my appointment that was scheduled for today (Thursday). I expressed my confusion and they had nothing to say other than "well, we're going to have to charge you for missing your appointment...". I get there's a policy in place, but we just spoke not even 24 hours ago! Not impressed at all. And you just lost yourself a regular client.

Kate Fernandes

This was a nice place, very clean and comfortable. Good massage.

Juju Zzang

Beautiful space. Hidden gem. Iwona worked wonders and knew the pin points of where I had aches without even telling her. Very impressed. The bed is super comfy as well. This will be my go-to now.

Kimberly Gopie

I had a session last Sunday. The RMT was very nice and professional. If my rating was just on her it would be 5 stars. However, the receptionist although quite nice did not provide me with a receipt that i requested to be sent to my email. I followed up 3x with the spa and no response. Ive had multiple bad experiences with the receptionist at the etobicoke location (not the one i spoke to on Sunday). Some of the receptionists hang up the phone on you if they don't have an appointment available. Seeing all the reviews on the receptionist i think some training on customer service should be conducted. The bloor location is much better. Looking forward to receiving my receipt soon.

Carrie Webster

This is by far the best spa I have ever been to for a massage. I have RMTs that I like more than others but every time I go here, I get an amazing massage no matter what. If you are in Etobicoke, go here for a massage. It's the best and only place I will ever go!

Monika

Friendly staff and a great atmosphere. Already booked my next visit and recommended to friends and family!

Jennie Kirchknopf

Lixia and Sharon are amazing! My stress always goes to my neck and they have both helped so much. The massage beds are so comfortable and the sheets are so clean (I've been to places that felt so oily). The clinic is also very clean and professional set up. They're doing a great job at navigating the pandemic and it felt very safe for everyone. Thank you to the Body and Soul team!

Luciano Cataldi

Very nice and clean and and very professional attendants it's for sure a five star place

Serena Sadrian

I had a great first visit at this clinic. It is very nice, clean and welcoming. The staff is very nice. Veronica did a great job on my 60 min swedish massage. I will be returning soon!

lola stoker

A good massage but I was surprised not to see the massagist after the treatment to ask how I felt and whether the areas of concern were feeling better

Stella P

It was ok. In my previous experience with RMT at other locations, I felt a lot more welcomed and was asked lots of questions regarding my muscle pain, reason, taught how to prevent etc. So I didn't feel like treated just one more customer of the day. But at Body and Soul, I felt each process was a lot more mechanical, no emotions, no building relationship. The RMT who treated me did an ok job. But overall, like other reviews said, the therapy was 5-10min shorter and I didn't feel great after. It was just ok and definitely I don't think that it was worth 113dollars. :( I will stick to my regular RMT as she does a lot better job and friendlier.

Tercio Rodrigues

Cannot complain, I have been going for a few months for chiro and have enjoyed the results. Great staff and knowledgeable. I still routinely go to straighten my back and neck.

Min Kim

Everything was great.

Dave Knott

Carolyn gave a great massage. She was very knowledgeable.

Y R

Two stars for cleanliness and atmosphere. I have been a loyal customer for years until a number of bad experiences made me not want to come back. First I would agree with another reviewer who said that don't get used to any RMT as they change quite often. I had some great massages and ones when I didn't even know how the RMT even passed thier classes because it was so terrible. Also a lot of them cut the massages short but 5-10 minutes at least do you don't really get a full hour. But the worst thing is customer service. Some of the receptionists have messed up my receipts a few times and they are also not very helpful knowing about insurance coverage. If you have insurance please do research on whether you are covered before booking as some of thier other professionals are not recognized by all insurance companies. Yes atmosphere is nice but it would be good if they could retain their good staff and get rid of the not so good ones.

Gia Sabatino

First visit to Body & Soul. Courtney Gayne is a gem. I booked a swedish massage with her recently. From the moment she meets with you, her gentle handahake and eye-contact are deliberate, instantly engaging your trust. She invests time in her client. She is a thoughtful, compassionate practitioner and professional, who actively listens. And should she impress on you any other take-home advice re: excercise or dietary tips, she isnt pushy or invasive about it. Courtney is an asset to the team, as are the staff manning the front desk. Whether on the phone or in-person, they are professional, personable, eager to accommodate, and en pointe. G. Sabatino

Rabmick Kiran

Hard time to book a simple appointment. Placed on hold 4 times on a single call. Had to repeat request multiple times.. Been a customer since years; was told nothing in system??? Impatient while answering queries

Chris O'Henly

A relaxing and rejuvenating experience. My wife and I got a couples massage. They were knowledgeable about how to help with muscle and joint pains and left us feeling refreshed. I would recommend them for massage therapy. Great atmosphere and easy to get to for people living in Etobicoke.

Kevin De Lima

Lovely looking facility. Lemon water, and small snacks provided, Massage therapist (Rose) was very good.

Lindsey Melo

I have been going to this spa for years now, and had never had a bad experience until now. Amazing how one bad experience can change your opinion so quickly. I booked two treatments this past Sunday to have on my birthday on the Wednesday February 10th, one for myself and one for my Husband(first time). Got a call the day before and the receptions said the his massage and my couldn't be done at the same time as they need the sink for both treatment, so we figure it out and he changed to his massage as it was my day after all. Than my first call on my birthday morning they call again to say David the head massage therapist is sick and she could come in still and wear a mask. I ask to call them back. This has been such a stressful time trying to book a relaxing day with the hubby. now he isn't getting anything he want. All they could say sorry and not offering any solution, or acknowledge their mistakes. I even advise it was my birthday and this isn't a stress less experience. Again sorry, I don't know about everyone else but sometimes sorry doesn't cut it. So now I'm upset that my relaxing birthday is now not so. I decided to cancel everything and saying they are not being very helpful and she get an attitude now in her voice saying we have offer solution. By wearing a mask to my husband massage REALLY. Never again will I go back and spend or recommend this place anymore. Thank God I found a great place afterwards in Port Credit call Hand & Stone Spa.

Jawwaad Malik

Service and staff are excellent. Been going here for years.

Scuzzi Scuz

Had a deep tissue massage and swedish massage here. I have found it difficult to find a place that gives a good deep tissue massage (most places are only superficial with pressure). This was a nice change and I will be booking another massage in a couple of weeks

Elsa Alexiadis

Satisfied and happy thump up????

ida noelle laure likeng

Beautiful place..the girls are really professional

Aneta Niedzielska

Tiaura & Feng (Amy) were both excellent & both knew exactly where it hurts. I felt immediate relief & for the first time in years I feel hopeful. Other therapist for many years weren’t able to target my problem areas the way Tiaura & Amy did. I can’t wait for my next appointment. Beautiful, spotless place.

Fahid Syed

Awful massags place i booked a deep tissue massage which had zero effect also to be greeted by a woman who was extremely moody. This is a fancy expensive back rub i do not recommend it. There reason for the massage not helping me was due to me not having enough massages with them. Seems like a money grab to me. Atmosphere and masseuses are nice but sadly the actual massage was very dissapointing. Emailed management hoping it gets past the receptionist.

Anila Malik

This place is honestly the best. Sometimes I drive about an hour and a half just for a massage there as I live further away now. The service is always on point and the masseuse that work there always go above and beyond before, during and after the treatment. I've changed the type of massage I came for a few times, just by discussing the symptoms with my masseuse. I've been going to Body and Soul Etobicoke for about 3+ years and I've never been disappointed. Thank you for a great service every single time!

Adriana C

I had a trigger point massage with Aneita and she was absolutely amazing. She took the time to ask about my aches and pains. The spa was very clean and comfortable. I'd love to go back my next time in Toronto.

Carla Arora

Excellent service and very professional atmosphere. A little more expensive than other RMTs but worth every penny.

Avani Jadeja

Worst experience ever..my mum got seek and we all were busy to attend her and when we called them and tell them about our situation they charged us 50% of actual amount without understanding our situation.Even they refused to change our appointment.

Venessa Dasilva

Veronica is incredible! Highly recommend!

Christina Jeong

I haven't visited here so long so I decided to visit yesterday. VERY disappointed. I spent $124 for an hour massage, and that is not even an hour actually. I came here before my appointment time. I also waited for the massage therapist to come, which I waited about 10 minutes and finally I went to the room. I had to get changed and she didn't come until less than 10 minutes. She wasn't that good (Not terrible but definitely not worth $124), she barely massaged my legs. When she said it's done, I was like, "Already?" When I checked my cellphone it was 2:30pm exactly, (My appointment time was 1:30pm. So basically I lost about 15 minutes. In addition, the floor was dirty!, the linen smells awful. Last time I visited it was about $113 including tax for an hour massage and they increased the price but worsened the service. Will never come here again and not recommended because you can find a better, and CLEANER place at a cheaper price.