Reviews of Cook Street Village Spa (Spa)

Adele Green

Excellent service every time I go! Nathan is incredible at what he does, and everyone is so friendly.

Heather Oliver

Love this place for all my nail needs! Great massage chairs, amazing manis and pedis and lash extensions. Everyone is super friendly and professional.

Candice Peterson

Went for mani today. Great job, nice atmosphere. Definitely go again!

Lucia Higgins

Great experience. Clean and professional. The ladies are lovely, and take such great care with my 90yr old mother to my teenage nieces.

D Birk

Calming, relaxing atmosphere with good esthetic services. Family run business:)

Laura Earnshaw

Best nail salon in town! Oh my goodness I won’t go anywhere else now. Myself and my 4 year old daughter went for pedicures yesterday and it was a wonderful experience. A true spa feel and such warm and welcoming staff made us feel like we’d been going for years! My pedicure was fabulous and with so many extras (hot stones,warm towel) that I was convinced it was going to be more than the $40 I was anticipating but nope this was all included! Not only that but they painted my daughters nails and made her feel so special! This is the best nail salon I’ve been to in years and great value. We can’t wait to go back!

Spring Phoenix

Amazing owners and staff! They always welcome me warmly, I love the services they provide, very professional, clean and happy! I highly recommend this spa!

Raya Carillo

Just went today for the first time and I will definitely be coming back! I was blown away by Nathan's skills and attention to detail. Amazing customer service as well!

LowellAnn Fuglsang

Great job that lasted more than three weeks

Tiffany Jacobson

Nice place

Jill Moran

Efficient and lots of extras like a hot stone massage during your pedicure.

Terry McLean

Spa like atmosphere. Friendly staff. Great value. Highly recommended ????

Brandi Paltiel

Wouldn't recommend

Zoe Mathers

A really amazing experience and would definitely recommend! The staff are so nice and I am looking forward to coming back.

Amy Thede

A great new addition to Cook Street Village! I have had 2 gel fill manicures and a deluxe pedicure here so far. Service has been excellent, and quality of the work is very high. My gel manicures have lasted perfectly for nearly 3 weeks. Nathan is so good at what he does! The salon is very clean, comfortable, and welcoming. Prices are very reasonable. They even remembered my name and serve tea while you are getting your treatment. This is the third nail place I have tried in Victoria and I would say it is the best!

Rhian McKee

Got pedicures for my friends and I. Very accommodating for the 3 of us. Will be back for sure!

Erin Finucane

So I’m a visitor to Victoria and this place was recommended by a friend. I stopped in as a walk in to see if I could get my nails done. Melissa was at the counter and said yeah sure, 20 minutes. This was the fastest and funniest manicure I think i’ve ever had. I highly recommend her, her sense of humour is awesome. The nails turned out great, i’m 100% coming back to this place.

Nicholas Glover

My girlfriend loves this place!

Ruthie Moniz

All the nail techs here are great. Friendly and professional service every time!

Lauren Cañedo

My new favourite nail spa! Staff is great and they are very clean and precise.

Delicia Marie Jacobs

The entire team is always so lovely! I have never not been happy with a service here. I cannot recommend them enough for your next mani pedi!

Stormey Rhiannon

Got a horrible gel polish manicure from a girl who I don't think works there full time. Chipped off in one day and had polish all around my cuticles. Would not return.

Lynne Bennett

Very nice place and staff are warm and friendly . Excellent nail job Never chipped at all !

Laura Gordon

The staff are absolutely amazing both technically but also welcoming, friendly and accommodating. I would highly recommend Cook Street Nails & Spa.

Annabelle Pseudonym

I had a facial at this spa a week ago now and my skin still has not recovered. It’s dry and peeling. There is a light layer of scabbing. I believe the scabbing is because the aesthetician would rub my face with a hot towel after she applied the products on my face. I had to ask her to be gentler with my skin-which I assumed she would be considering it’s the face. This review is not motivated by malicious intent. I feel that I have a responsibility to other clients to warn them. Before the facial begins please ask that the aesthetician apply gentle pressure to your skin if you have sensitive skin that is simultaneously prone to dryness. A staff member at Cook Street Village Spa called me after I posted the above review. They were concerned about the effect of the facial on my skin. They asked if they could offer me a complimentary service. I declined because it is not my intention to be malicious or seek compensation: I feel that I have a responsibility to warn people with sensitive skin that if they choose to have a facial at this spa, they need to tell the aesthetician to treat their face gently- especially because rubbing the skin is common practice in this spa as communicated to me after the fact and this practice would be applied to other clients. Thank you sincerely to the caller for your concern.

Hayle Gallup

Beautiful atmosphere and friendly staff. I saw Melissa for a microdermabrasion and manicure. The services were relaxing and revitalizing. Definitely found my go to spot :)

Judy Klima

Wonderful service and a very relaxing nice place!

Fiona Becker

Zainab hands down just gave me one of the best waxing experiences I’ve had in ages- if not the absolute best. So efficient, caring, professional, very thorough and amazing how she can communicate so well without being able to hear. Highly recommended

Tessa Strong

Loved my nails done here last week! Relaxing and very nice ladies working!

JRC 360

Gifted my sister for her birthday and she told me "best birthday gift ever" ! The staff really make ya feel at ease. Atmosphere and ambiance is so relaxing you'll slip into a coma, in a good way! Thanks again for the great job !

Allison Ducluzeau

Great service and nice atmosphere. Always a good experience at this spa!

Taryn Casey

My friend and I got our nails done here by Mariko and they look amazing. The atmosphere in the room is very relaxing, it smelled really good, and the staff were super friendly. I will definitely be coming back!

Michelle Dening

Wonderful staff, very happy and welcoming! Incredible nail care, really happy with how mine turned out!

Lana Singh

Disgusting attitude, the owner was beyond rude and I was astonished by the way this place was managed and I will never ever go back. I wish I could give it zero stars.

olivia bucsh

made what was supposed to be a relaxing day with my family a terrible uptight one, the technicians were nice but the manager brushed me off whenever I tried to talk, wouldn't come here again for money.

Norma Bogart

Always great service and good value!

Dean Kroeker

Absolutely epic ????

J T

Lovely service and friendly staff but our toenail polish rubbed off as if wet two hours after! The massage chairs are great. Would go again.

TheTinyTinkerbell

Three of us went for pedicures and even though the other two people had minimal conplains, I did not find it to be a very good experience. The environment itself if pretty and relaxing, but would be nice to have the option to watch the TV instead of a single scenic image on a screen for an hour. The lady doing my pedi kept looking at her watch or out the window, seemed rushed and disinterested. I was finished way ahead of my group, with no cuticle work, half my toe colors had one coat and didn't match, my heels were still dry and cracked, and was told they only took debit or cash at the end. Sorry, but I feel a $42 pedi should be a better experience!

Trang C

My acne prone skin was in such a rut. I came to this day spa for help and was given one of the best facials I have ever had. Zaineb (One of the esthetician) took care to exam my skin and cleared out all my dead skin and congestion using microdermabrasion and extractions. The products used from the line Cara which is very natural and not heavily fragranced. The spa room and chair were cozy and comfortable. Price for amazing facial, treatment and massage was very reasonable! I would highly recommend looking beyond the amazing nails they do there and treat yourself to the many spa treatments available. I’ll be back!

Joanne Mai

My go-to spot for all my salon needs. The quality of service is impeccable and my results from microdermabrasion facials are outstanding!

Verena Baur

I had a wonderful experience with Yauna. She gave me a great pedicure. Couldn’t be happier. I’m just visiting but from now on my visits to Victoria will include a spa treatment . Very reasonable price as well!

Kepainchaud

Great experience. Friendly staff. Quick and efficient service. The manicure and gel polish looked great and with a lovely hand massage ☺️

Joanie Sheps

Great facial from MelissaT. She was fabulous! Highly recommend!

Jordanna Reid

I went here with my mum and sister for pedicures to celebrate a birthday. This place has a really nice atmosphere, fancy massage chairs, and nice foot baths. The staff is really great. The service was fantastic. They use hot stones for the foot massages. Really great experience. Pricing is super reasonable. I will be back for sure.

Dawn Robertson

Always a good experience and excellent pedicure.

Sara Clive

The manicures are to say the least disappointing I have never been so displeased with a “spa” experience. They speed through and rush you out of your chair I will never be going back and I hope this will help anyone who thinks about walking through the door of that business to think twice.

Jenna Stern

Terrible service, just terrible I should have listened to the reviews the manager was rude as was the owner never spend any money here terrible terrible quality

Meg Sequeira

Excellent service by Monique! Really appreciated her candor. She made me feel very relaxed. Thank you!

Amanda Gunn

Took my husband here for his first pedi! They did a great job and made him feel comfortable.

Jessica Duncan

I've been here twice and both times I've had an excellent experience. The salon is clean and calm and the nail technicians are friendly and professional. I would definitely recommend coming to Cook Street Village Spa for a pedicure!

Sony Garza

Love them

Vivian Wang

Staffs friendly, love the atmosphere!

Joanne Russ

This is such a lovely place to have a pedicure or any of the other services they offer. The staff is always super friendly and I've found my new steady in Monique! So much to see and do in Cook St. Village before and after.

Cynthia McCormack

Great service!

jewel lentz

Thank you Village Spa, I had a welcome surprise at how relaxed, and welcoming everyone was at this spa. The attention to the customer was top notch not to mention the high quality care and workmanship of the attendant Kevin! Cheers and thank you.....!

Barbara Lintaman

Won't go anywhere else.