Reviews of Calm Massage Therapy & Wellness Studio Ltd (Spa)

Dave H

I just had a very disappointing experience here where I did not get the service paid for. My husband booked a one hour massage, and the email confirmation gave an extra 15mins on top of that to account for the billing and assessment portion of the appointment. But my actual massage was cut short by 15mins because the practitioner seemed to think billing and assessment were part of the hour. She also was clearly inexperienced in customer service and lacked confidence. When I asked for a partial refund from the manager, she started with excuses about fees and accounting, which shouldn’t be made the customer’s problems. She eventually agreed to the refund because “it’s not a lot of money” rather than admitting her staff’s mistake. The carpets were also very dirty with paraffin all over, the music was not relaxing and lights were bright, which left a poor atmosphere. This just wasn’t worth the money paid, and I won’t be booking again.

Jillian Wilson

Shawna is very thorough and focused. The assessment is the most important as it allows the individual to begin their own rehab program outside of the clinic visits. Shawna's assessment was revealing and proved to be accurate as I continued my athletic rehab program (stretching, running, exercises, soccer).

Jennifer Palmer

The name calm says it all. I love seeing Elizabeth for my regular massage apt. My massage apts help me get back to my strength so I could cope with my body injuries. Also i enjoyed pregnancy massages during my 3rd pregnancy.

Clare

Great location and welcoming space, will definitely be back.

Melissa Grimes

Love it here! I started off seeing Liz over a year ago and after she stepped away from being behind the table she graciously recommended me to Schanda. Both were incredibly professional and fantastic at their craft! I always leave feeling refreshed and comfortable. Highly recommend!!

Tyson Walters

Very relaxing atmosphere

Kier Robins

Deidra is amazing! I am truly much more calm since going regularly to Calm. I'm fortunate to be a regular client. As someone who has struggled with anxiety over the years and who gets knots and aches from my anxiety-busting gym workouts, my massages with Deidra at Calm have become an indispensable regimen. Thank you Deidra!

Erik Baldwinson

Both my husband and I come here on regular basis. I love this studio. The staffs are very friendly and professional. I feel calm every time after the visit.

Michael G. Khmelnitsky

Professional, attentive, thorough. Highly recommendable quality of care. Clean space and relaxing atmosphere.

David Silvestre

I have been seeing Elizabeth since the clinic opened. She's a great therapist and the atmosphere at Calm is exactly that... calm and relaxing. I would recommend this clinic to anyone looking for a wonderful RMT!

Michelle Mungall

Best massage studio in town !!! Very high level RMTs and extremely professional.

TH N

Love this place! Deidra is fantastic and I always leave feeling better and relaxed. She's really helped on working out all the kinks in my back. The whole atmosphere of this place is wonderful!

designHouse Salon

I really enjoyed the whole hour of the full body massage. The place is amazing and what is the most importent that the staff are friendly, especially Schanda. It was an excellent experience :)

Veronica Best

Went here yesterday and it was fantastic! Shawna did an amazing job, was caring, and really worked all the right spots in my back. Great atmosphere, would recommend to anyone.

Ryan Spedding

Beautiful space and wonderful treatment

Evan

They won the 2019 Top Choice Award for their excellence in the pursuit of Top customer satisfaction and that alone equals to hundreds of great reviews. Thank you for sharing your passion with your city.

Richard Almond

Great massage and experience! Nice relaxing environment, clean, nice decor and music. Aletha was very accommodating and skillful as well. Thanks!

Rahul Bhatia

Satomi is a fantastic RMT. I came in with pain in my lower and upper back, shoulders, and neck. She assessed all the issues, asked good questions, zeroed in on the pain points, and worked her magic. Satomi has strong hands and knows the body and its caveats exceedingly well. After the sixty-minute session, I felt significantly better and my pain diminished significantly. I will return for further work on tension and pain in my back. I strongly recommend Satomi for her conscientiousness and professional care.

Jeff Dallin

Elizabeth must be from another planet - she is just too incredible at what she does! I started going to Calm when I was pregnant with my twins, and words are insufficient to describe the care and relief that came from my appointments. I have now been a client for 5 years and would HIGHLY recommend to anyone looking for a wonderful, relaxing, effective treatment. I would add more stars if I could.

Miss G

Kiel is really great at listening to your needs and personalizing the massage. The whole place is beautifully decorated, the room was playing peaceful music, and the table was warm. I was extremely comfortable. They direct bill insurance. You can check availability and book appointments with the mind body app. 10/10 would recommend and will be back again!

Trevor Premack

Liz, Deidra and their team use a comprehensive and primarily non-medicinal approach to physical care. From plantar fasciitis and sciatica to migraine headaches one of them can probably help.

Genevieve Berube

I recommend Calm all the time. I love that Calm offers a happy middle ground between treatment and relaxation

Joanne James

I've been visiting Calm every month since it opened seven years ago. The space is beautiful, and all the practitioners are great. I always leave feeling relaxed and refreshed. Congratulations to the entire Calm team for being awarded the Top Choice Massage Therapy Clinic of 2019 in Victoria. Very well deserved!

Darryl Holden

It was quiet, calming, and relaxing. I was aching all over when I went in. That afternoon, I was left with only one sore spot left.

L Bie

Liz has done an amazing job building a team of great Therapists! The facility is clean, professional and "calming" in every way. I see Renee on a weekly basis and she is professional, consistent and a fantastic Therapist (with 8 years experience!) - If you haven't tried them out you are missing out!!

Catherine Fougere

I had my first ever massage here and it was so lovely, it's very clean and open inside and finding it was no problem! My rmt Alison was very professional and nice, she heard me out and listened very well to the problems I was having with my shoulders. She did a great job and I felt incredible after, definitely returning! ????

Nicole Burrows

Great experience, lovely atmosphere. I left feeling so much better than when I walked in. thank you.

Erin Hartley

Your website increases the pain I'm already in. Very hard to book a massage . I'm moving on.

Catherine Perry

From the moment I walked in the door I was impressed and soothed by the beautiful decor and light and fresh atmosphere. I found the staff to be courteous, respectful, friendly and professional, not to mention that during my appointment I experienced one of the best massages I have ever received. I loved the music choices as well, and found the whole experience to be divine. I will absolutely be back, and will recommend Deirdre and the Calm Massage Therapy to any and all that I speak to.

MrStofer

I was beyond HAPPY ..tears of joy of how wonderful the environment and staff were!!!! Im pregnant with twins and was so desperate to find a place to ease some of my pain and i left beyond satisfied! Im making another appointment for next week and will definitely be a regular!!! Deidra is an angel! Best massage experince ive ever had!

angelique avila

Shawna has been my RMT for over one year, and I receive bi - weekly treatments. I can simply relax and trust her professional knowledge to deal with my problematic areas. I have been injury free for all of this time which has been fantastic. As a bonus, she is very pleasant and sincere. I have recommended her to several of my colleagues.

Tia Dow

Beautiful space. Had a wonderful massage from Rachel. Skilled and very good at adapting her practice to my needs. The tables here are so comfortable! A great experience:)

Kathryn Koshman

Very comfortable and relaxing. I enjoyed my massage very much from Schanda.

Anyuta Boiko

Natasha is a true professional. Great conversationalist and incredible massage therapist.