Reviews of Spa Paula (Spa)

Bigdaddy Cool

good

Claudine Younan

Perfect place you can do all the services that you want . Affordable prices . Professional stuff and very welcoming owner.

Mariana Mahmassani

If I could rate this place 0 stars i would. The spa is located on a street where you can rarely find any close parking. The spa is pretty small and always short on staff. The owner's name is Paula. She is, by far, the worst owner I've ever met. I payed for a full body lazer treatment (1 year unlimited sessions). On my first session, it was the owner who did the lazer on me and I was in so much pain and when I told her she didn't care and just wanted to end my session the fastest she can so she can go to the next client. During that session, she had multiple phone calls which she replied to all of them. Very unprofessional especially knowing that she's the owner of the spa. Last week I booked an appointment with her for today at 1 pm. It takes me 1 hour to get there by car since I live in the West Island. When I arrived, the owner was the only staff there and she looked at me and asked: did you have an appointment? I didn't know, I must've forgot to write it in my agenda. I wasn't mad but I was very disappointed because when I told her it took me an hour she offered me to wait an hour so she can finish with her client. I had other things to do so I couldn't. I had told the owner that I'm quite disappointed of her service because it wasn't the first time this happened and she directly put the blame on me. As soon as she said that, I asked her to refund me my sessions that are left and she automatically refused and walked away to her client. She also started screaming at me in front of her client saying that I'm absolutely out of my mind for a refund and that she has the best service. If I could've bring this lady with poor service to court, I would've but I know I don't stand a chance because the bill she gave me a few months back does not have my full name written on it nor the amount. SO BEWARE OF YOUR RECEIPTS. I learned a lesson there. I've never met an owner that careless of her clients. Honestly, I DO NOT recommend this spa to anyone! I'm sure there are many spas who offer way better service than this one.

Um Basil Bayya

Thanks alot madam Paula you have a nice hands . it's Avery good job and very good spa .l am so lucky to meet u.

Valérie

(Translated) Fantastic welcome from Paula and her entire team. Impeccable services, warm and relaxed atmosphere. Go ahead, you will be delighted. (Original) Accueil fantastique de Paula et toute son l'équipe. Services impeccables, ambiance chaleureuse et détendue. Allez-y, vous serez ravi .

sandrine saliba

(Translated) Excellent service and quality of work. Atmosphere very pleasant. I recommend Spa-Paula for all services offered. Thank you Paula and Maguy ???? (Original) Excellent service et qualité de travail. Atmosphère très agréable. Je recommande Spa-Paula pour tous les services offerts. Grand merci Paula et Maguy ????

Olga Louis

Great Spa Staff is prepared, friendly and professional ! Paula is amazing and helpful with tips & her knowledge of skin & body care

Angelina Bechara

Verry friendly and good staff and a amazing service

George Georgopoulos

Amazing spa! Paula focuses on all your needs! Very nice and professional! Would definitely recommend to others

Amanda Gh

I always come for manicure and pedicure shellac. Never disappointed! Love the service and the staff are great and so friendly! They provide also a lot of services. Paula is the owner she will be there to help you and assist you with anything. Everything you need laser, wax and facials and many more. I totally suggest this place. ❤️

Monica

I have been going to Paula’s Spa for years now and I will never ever go to any other spa for any services. Paula’s spa has been taking care of all my needs, from manicures, pedicures, waxes to laser. I have always been so satisfied. I am able to pamper myself at very affordable prices. I am currently doing laser treatment at her spa (she has amazing deals) and I have seen the change after a few sessions. Thank you my dear Paula for your lovely smile and your beautiful service!

Graziana Russo

I have been going to Spa Paula for about one year now. They always give great service and it is very clean. I highly recommend you to go see them for laser hair removal. They always have great deals and amazing prices on all services offered!

Nahida Ismail

(Translated) Wow I am so satisfied Very welcoming and smiling people Especially Paula I love it and his team thank you for all of you I advise you to try it and you will see I love you kiss (Original) Wow je suis tellement satisfaite Les gens très accueillants souriants et professionnels Surtout Paula je l'adore et son équipe merci pour vous tous je vous conseilléde l'essayer et vous allez voir Je vous aime bisou