Reviews of Skin Concepts Spa & Wellness (Spa)

Anshymary Thomas

Good service

Deveau Deveau

Love this place!! The estheticians are amazing

J Dhali

I'm so glad to have found this hidden gem while driving by. I booked a skin facial that was on special with them and immediately felt extremely welcomed by the entire staff. The receptionist was very accommodating and friendly especially when I needed to make a last minute change for my appointment, which rarely happens at spas in my experience. When I arrived I had my facial with Azba and she was very knowledgeable and friendly but what I liked best was I felt they weren't pushing products on me and Azba gave me some good honest feedback on how I can attain my skin needs. I was also thoroughly impressed with the extractions, usually I go to salons and I feel they'll do a couple but not a full cleaning. I did not feel that way at all, my skin is so satisfied after this facial, deeply hydrated which is what I was looking for. Definitely looking forward to my next visit and making this my go to spa. Thanks everyone at Skin Concepts for being so wonderful!!

Christina Ellis

First time here and I sadly left unimpressed. Booked an hour long RMT massage and asked for a few specific areas to be focused on and instead I received a full body massage. It felt like she was moving through a routine. Even though she asked if I wanted full body or a specific area (which is what I wanted), she did a full body massage. I wanted my neck, shoulders and back done and I said if there is time my calf’s. I said if you feel tension or a knot in the areas I asked for, I’d love for you focus on working through that. Unfortunateluck barely any pressure was applied, she never stopped to work on a tight spot or knot. It felt like a rub not a massage. Then she moved to areas I hadn’t asked for and I would have to say, more time was spent on other areas. I didn’t ask for arms, hands, feet, butt, thigh, and scalp/head. But so much time was spent in those areas and it would have probably be fine if she applied pressure. But her touch was so soft and she never asked how it was going or how was the pressure. I didn’t feel comfortable asking for something different or to point out that I had wanted more focus on my back. I wish my experience was different and perhaps I should have spoke up more, but that’s not always an easy thing when you are in the moment.

da m

Beautiful spa, amazing staff. I highly recommend the SikPeel Dermal Infusion.

Greta Turnock

Highly recommend this spa. I always feel special and welcome in this place, no matter what type of service. Its a great atmosphere and the owners are fastidious about ambiance, decor, product selection as well as top notch service. Their people are the best! ~been going at least 10 years.

Meisam Mulla

This spa is one of the best ones I have come across. The staff are very professional and the location is very clean. I've got nothing but good things to say about Skin Concepts Day Spa and I highly recommend this place to anyone.

Anne S

Highly recommend Skin Concepts Spa & Wellness. The staff were courteous, kind, and I received the best massage I have ever had!

Petra BC, Canada

Had my first facial at this location, unbelievable service and place! I have been going to different places all over lower mainland and this is by far the best one. I had the Age Corrective Illuminating Facial (adjusted for me) with Sheila; she did a outstanding great job ( incl. back scrub/exfoliation; foot massage; head massage; arm massage). Not just the facial (use Eminence ) everything was very professional and most important very relaxing! Thank you so much....see you in 8 weeks.

Sharlyn Abogado

My first time going to this spa and it was well worth it. Four hours of bliss and relaxation. My entire body from head to toe felt so soft and smooth. This was a great pre-bday treat for myself and it was an amazing experience. Thank you Anna and Lori.

Renee Teetzel

Hidden gem

Brian Gillies

Carma is the best!!!

Treesa Jose

Excellent customer service, staff is great.and very friendly! The ambience is very soothing.

Brenda Randhawa

RMT services are great and team is very attentive.

Stephanie Fernandes

Wonderful

luisa

what a great hidden gem! lots of goodies for self care and spa services, thank you for the personal attention

Abigail Fougere

I've had manicures, pedicures, eyebrow tinting, eyebrow shaping, and bikini waxing done here. Very clean, welcoming place. I visit regularly and highly recommend it.

Jennifer Andrews

Nice place great staff alittle pricey but worth the money

Karnjit Aulakh

One of the best massages I have ever gotten

Lita Lavoie

My facial was extremely well done and relaxing. I absolutely love my eyelashes after I received the Tint and Lift procedure. I will definitely come back.

Angela

This is a great little spa. The setup is great, the ambiance is relaxing. They introduced me to my new favourite lotion by Barefoot Venus. The most amazing part of this spa though is the RMTs. I really don't want to reaveal their names because I want to keep them for myself & my partner, but they are just too good to keep them a secret. Sarah & Steele are some of the best RMTs you will ever meet. Sarah has helped me with my frozen shoulder when no other treatments were working & Steele helped my partner become comfortable with getting massages. My partner mentioned at our last session how Steele got rid of his headache. They also have some great specials on other spa services, but I just need to find the time to take advantage of them....I definitely will one day.

Saraphina B

I absolutely love coming here! The service is fantastic and I leave feeling so refreshed and rejuvenated! Highly recommend. Thank you to Lori for making each visit a wonderful, helpful and enjoyable experience

Keziah David

Came here for a couple’s massage once with my fiancé, but we weren’t all too pleased with our masseuses. One masseuse barely applied any pressure (even felt like she got lazy towards the end...like she was just tapping her fingers until the time was up) while the other had such heavy hands that the massage wasn’t enjoyable. Neither of us could fall asleep like we usually do during a massage because we didnt feel relaxed. The room we were in didn’t feel cozy for a massage, felt too ‘clinical’ for my taste. Front desk staff is nice and welcoming. Overall experience and atmosphere was ok, could be way better.

lenii Spilios

For the prices we paid... Wasn't worth it one bit. You can get better for cheaper elsewhere..

Mandi Mangat

Have been going here for years and love the place! Love it even more after a recent misunderstanding, the business went above and beyond to rectify the situation!

Haley Bowing

I had a couples massage here. It was great, relaxing. Room was rather small, but it worked. Great massage, well communicated prior to. Only issue was my massage therapist was breathing heavily. Not a problem when working my lower back, but when she was up in my shoulders it was uncomfortable. Other than that, i'd definitely be back!

Aman Randhawa

Service is really good and Anna is amazing!

Abida Kothiwala

Very professional and clean; always a great experience. I see Kelly and she is fabulous!

Rupi kang

Had great experience. Ana is just AMAZING. Highly recommended this place. Had my facials done from Ana feel amazing.

Jeenu Saini

I was a regular customer since summers & was trying one & other facials & even various products to see if atleast something work for me. Last month I paid $451.50 altogather & had a detoxifying package for 3 sittings meant for acne & scars especially mentioned by them even over the form I filled out. I had it every 2-3 weeks. On the day of 1st sitting before starting it the girl already told me that your skin is looking clearer than before. But after 1st sitting I noticed no difference, until the end of 3rd sitting I had acne & scars. The worst thing was instead of looking at face & agreeing to me, the girl said no i see huge difference on your face & told me i will have management to call you but then the manager also who never had a look at my face & told me the same thing that MY STAFF GIRL said that your skin looks way better. Let me tell you one thing that every salon says their services/products are amazing, nobody says if they are not good but it’s only true when customer says it. So, let customer feel & say after, not just say my staff said, it did good.

J&L and Jasper, too.

Hidden gem is perfect description! I have been coming here for 10 years. I moved away for a few but came back here. Friendly informative staff. Great products, specials and prices over all.

Jennie White

A great spa

Dior Drego

Great facial, massage, very relaxing, good atmosphere. My daughter had gifted me $100 from Wayspa, & when I had booked the facial that was on special for november I checked if I could use the gift card & they agreed. However, on the day itself, the manager/owner (I presume) who was talking to the counter staff said that I could not use the gift card towards a Facial that was on special. They would have to charge the full price of $140 to use the gift card??!! I think that is so ridiculous & makes no sense to me. This wasn't some flyer that was used, the gift certificate was bought at full value. Feel kind of cheated... I did get called by the owner & was refunded the difference, since the receptionist was new, she had made a mistake. Thanks!

Isabelle Savoie

Lori is amazing!!

Liz Gilbert

Very very nice!

Balreet Binning

Amazing facial!!! Never felt pressured to buy any products, never felt bad about my skin. If anything I was told how hard of a struggle acne is and I felt so much more comfortable talking about my issues with my skin! So professional, so attentive! Great place!! Would recommend anyone there. Amazing level of professionalism.

Lisa V

Great experience, the staff were very accommodating and friendly. Steeles was an excellent rmt! Also Anna was so friendly and knowledgeable. I will highly recommend skin concepts.

Sukhneet Kaur

Good place

Joanna Klecki

Always a good massage. Doesnt matter by who. They are all great!

Teagan McGuire

I had a great experience getting my eyebrows microbladed by Carma. I had wanted it done for years but was nervous that I wouldn't like them. I went in for a quick consult, and all of my worries vanished. She paid attention to everything I said, and made sure the colour matched exactly what I wanted. I told her I wanted a more natural look. The procedure was quick, and the room was clean and bright, and Carma made sure I was comfortable the whole time. The photo is before touch ups, and I'm so impressed with the way they turned out!! Would recommend microblading with Carma to everyone!

Jaswinder Singh

Wish price was more reasonable for massage $115/hr is reasonable, $130 is too much.

Grace Kozak

Go see Lori, she is AMAZING!!!

Edwina Jeffrey

Great personalized service

Mandii Miller

Nicole is truly amazing, I have never met anyone more experienced, I will always go to her from now one, this spa is beautiful and the staff are always so friendly & kind. Definitely recommended!!

angela chartrand

Great place,friendly staff who make you feel welcome and comfortable.

Lisa Ray

I absolutely love coming here! The service is fantastic and I leave feeling so refreshed and rejuvenated! Highly recommend. Thank you to Lori for making each visit a wonderful, helpful and enjoyable experience.

Dean Robinson

I have not used the spa services, but have been making gift purchases for family members here for many years now. All the family who have used the gifts have enjoyed the experiences and appreciate the time at the spa. The staff are friendly, welcoming and enjoyable to deal with.

Kirsten Price

I brought my mother here for early Mother's day pedicures. This is something we have been doing for over 10 years, and it's easy to say this is the best experience we have ever had. Raj and Harp were amazing. They were so good at what they were doing, but they were also amazing women who made it such a fun time. We left with beautiful feet and smiles on our faces. HUGE thank you to these two wonderful ladies.

Melrose Girl

Great Gel Manicure as usual! Great staff & nice ambiance. Takes great care to follow COVID-19 recommendations. You should check it out.

Ritu Sharma

Their service is really good staff is veey polite, experienced and friendly...

Angela J Civitareale

Had a wonderful experience again...the staff is always friendly and professional! I had my lips blushed with Carma, she was amazing...very detailed and precise. She made me feel so comfortable I'm looking forward to my 2nd touch up!

shalini survi

I am always happy to visit them.

Nicole Yuen

Came for my first ever massage, and I was greeted right away, quickly set up with my first time visit questionnaire in a separate room and then straight over to get changed. After I was escorted to the massage room I was told the instructions and immediately in a zen state with a soft lighting and calm music. The massage therapist was nothing but great. I was also super impressed with how nice the place was, I was sceptical because it was close to home and just on Scott road, but they definitely make you feel like you’re somewhere fancy. Thanks skin concepts! I’ll be back and I’ll be recommending you!

Nicole Tiffany

Im super upset! I had an appointment at 130. I knew what complex it was in but i didnt know what building. I tried calling 3or4 times, while i was standing in the rain. No one answered the phone, i left a message and still 3hours later i havent gotten a call back from anybody.