Reviews of Hot Tub Men (Spa)

Konstantino Pizza & Wings

Thanks for all the help when it comes to hot tubs great service.

Matthew Nahdee

Dennis provides first rate service and pricing. His other in-house products (tubsurance) are new to the industry and totally worthwhile for new and old hot tubbers.

Erin Waluk

Horrible service. Over promises, under delivers (if he actually shows up AT ALL when he claims he will) Warrenty a joke. Never heard a "business man" use SO many excuses or lack of communication. Save your money. DO NOT BUY FROM DENNIS G

Meagan F

We have had a great experience dealing with the hot tub men in Chatham. We ordered a hot tub with a 3-4 week delivery time, and it came at 3.5 weeks. In the last 4 days since delivery… We have had a few issues with the pump, and they have had THE BEST customer service. Walking us through at home steps we could try (even late on a Saturday night), and always promising no matter what issues the tub had, they would make sure it was working 100%. Dennis and his employee James have been at my house multiple times trying to figure out error codes, and they took the pump for new parts and brought it back the next day! You never know buying a used tub what you are getting and everyone is different. Dennis always assured us that if he didn’t know how to fix it, he would contact the manufacturer for guidance. He even came at 9:30 at night to help getting it running after working ALL day. We are happy that everything is running perfectly now!! The customer service has been the best we could of asked for, they definitely put your mind at ease when buying a used tub! They work hard, are super friendly and have been so helpful! I would highly recommend!

Lefthanded Marketing Media & More

The hot tub men I found was Informative, reasonable and the selection was great. This guy is the real deal. Thank you for the insight as to getting the hot tub best for my budget.

Sydney Pittl

Absolutely stay away from this company. We dealt with Dennis and he was very unprofessional. We sent a deposit and was promised a delivery. The night before delivery I went to confirm and was told the hottub was rotten and would not be delivered, .. they said they would fix it. This was already a week after “approximate” 3 week delivery time. Once seeing the horrible condition the hottub was in we asked for a refund. Throughout our whole experience we barely received any answers to our calls and messages. Everytime he was suppose to show up, it was always a no-show. It took over months to receive our money back after being ignored and given excuses. Extremely unprofessional and tried to sell us junk. Do not recommend!!!

Vickie George

Very prompt and professional service. After the call was placed to have a look at our hot tub that had not been working, Dennis was there the very next morning to have a look for us. Problem was diagnosed....parts were ordered and we were back up and running in a very short time. He's always available for any questions we may have. I highly recommend the Hot Tub Men.

Mike Gruszka

Needed a minor repair to my hot tub cover lifter. Other businesses I reached out did not seem to be interested in helping. I then reached out to The Hot Tub men who provided quick professional service within 1 day ! Pleasure to deal with!