Here you have the feddbacks of real people like you who bought the services of Ongles yumi nails (Spa) in the territory of Châteauguay (Canada).
To this day this firm has a score of 3.8 out of 5 and that score has been calculated on 93 reviews.
As you can see the average of ratings is really high, and it is founded on a very high number of scores, so we can think that the evaluation is very credible. If people have bothered to give their feddback when they've done well, it works.
You know that we don't usually bother to give reviews when they are good and we usually do it only if we have had a problem or incidence...
This Spa corresponds to the category of Nail salon.
Asked for a manicure and the the lady told me to come with her and she started just cutting my natural long nails without asking me when i told her to stop she said she could fix it with acrylics. She kept whispering stuff in Vietnamese under her breathe and was really rough. Took 2 hours just to get my nails done. had to pay the full price even though she just ruined my nails... not happy with end result. Waste of time and money. DO NOT RECOMMEND.
Friendly great service .. always leave satisfied ????
(Translated) Magic it's a place that I recommend, they do wonders with your nails, without an appointment and in less than an hour wow bravo (Original) Magique c'est un endroit que je conseille, ils font des merveilles avec les ongles , sans rendez-vous et en moins d'une heure wow bravo
Brought my daughter here for a manicure and the customer service is amazing. They also have a really nice selection of colors and did an amazing job.
(Translated) Good pedicure. (Original) Bonne pédicure.
(Translated) I honestly never got my nails done so fast! Wow (Original) J'ai honnêtement jamais fait mes ongles a une place si rapide ! Wow
Fabulous nails ????❤ i got a really great experience
(Translated) Great choice of colors, fast service and attentive staff, my long nails last a very long time and won't break even if I don't pay much attention to them (Original) Grand choix de couleurs, service rapide et personnel attentionné, mes ongles longs durent très longtemps et ne cassent pas , même si je ne leurs fait pas très attention
Quick job, good price, I fully recommend.
No need for appointment and never wait long to pass even when full. 50$ for full and 40 for refill. Great results
(Translated) I was seen very quickly and my pedicure is great (Original) J'ai été vue très rapidement et ma pedicure est super
Great service. Friendly staff. Clean environment. We will definitely return!
The one guy there and an older woman were awesome. No complaints. But the girl with the tattoo who cut and shaped my nails...wow. horrible. Trying to rush through, uneven not impressed. At all.
(Translated) Worse experience! Worst manicure I've had! My nails were badly filed, and the color very badly applied. The result was awful. Afterwards, they start removing the manicure and tell me after they charge me if they do the work again that they did wrong! I came out of there with very bad nails! Worst service I got! (Original) Pire expérience! Pire manucure que j’ai eu! Mes ongles ont été mal limés, et la couleur très mal appliqué. Le résultat était affreux. Après, ils commencent à enlever la manucure et me disent après qu’ils me chargent s’ils refont le travail que eux ont mal fait! Je suis sortie de là avec des ongles très abimés! Pire service que j’ai eu!
I got a fungus infection on my nails
The nails last long and look great!
(Translated) Quick and efficient (Original) Vite et efficace
Really great first experience! Friendly and great customer service! Will be back again!
Looking for a very professional nail salon and clean..I am considering yumi nails but why is it the owner is only responding to the good reviews and not the negative reviews. My observation is that they don't care about their customers
(Translated) Very disappointed with but nails I went to the salon to redo the color of corn butcher nails by another Asian Chinese salon and again we hurry to do the job and do it wrong then when we show them their mistake they make to pretending not to understand and do not change their mistake I clearly told the lady to fix but nails correctly because they had been done very badly and she left pink on the nails I should not have to tell them how doing their job I would never go back there again. I was charged $ 25.00 for his work. He really takes customers for granted. (Original) Très déçu de mais ongles je me suis déplacé au salon pour refaire la couleur de mais ongles butcher par un autre salon de chinois asiatique et encore là on se dépêche à faire le travail et mal le Faire ensuite quand on leur montre leur erreur il font à semblant de ne pas comprendre et ne modifie pas leur erreur j’avais clairement dis à la dame de fixer mais ongles correctement car on les avait très mal fait et elle a laisser du rose sur les ongles.Je ne deverais pas avoir a leur dire comment faire leur travail je ne retournais plus jamais là-bas c’est Garantie. On m’a chargé 25 :$ pour se travail.Il prenne vraiment les clients pour acquis.
By far, the best place. I've been to many nail salons but this place is the best, fast, good work, clean, friendly staff. And always has my favorite color, #29 ???? Highly recommended and the only place I will forever go to. ????
(Translated) Very popular (Original) Très populaires
(Translated) I went to do my nails 4 days ago for a manicure, paid $ 58 and looks like I have 2 weeks regrowth. They don't go all the way to the cuticle and to the side of the nails. Each time I try to explain to them what I want but tell myself yes yes and understand nothing because they speak poor French. For the pedicure they cut the nails in the round so if you are doing incarnations I do not recommend it. Not to mention that he only speaks to each other in their languages. Do not clean the manicure tools between each person, even worse in times of pandemic ... (Original) J'ai été faire mes ongles il y a 4 jours pour une manicure, j'ai payé 58$ et on dirais que j'ai une repousse de 2 semaines. Il ne vont pas jusqu'au cuticule et ni sur le côté des ongles. Chaque fois j'essaie de leurs expliquer ce que je veux mais me dise oui oui et comprenne rien car ils parlent mal français. Pour la pédicure ils coupent les ongles en rond donc si vous faites des incarnations je vous le déconseille. Sans parler qu'il parle qu'entre eux dans leurs langues. Nettoie pas les outils de manicure entre chaque personne, encore pire en temps de pandémie...
(Translated) Very satisfied with my pedicure! Thank you! (Original) Très satisfaite de ma pédicure! Merci!
(Translated) Very bad care (Original) Tres mauvais soins
(Translated) Good place not RV cool staff very nice proprio super ... not let go (Original) Bonne endroit pas RV cool personnel très gentil proprio super... Lâcher pas
They are very professional and do a fantastic job. The work stations are clean. The owners very polite and the atmosphere and decor very nice. They definitely have my business and my friend as well.
(Translated) Really disappointing .. the lady who was doing my manicure hurt me, so I took off my hand and she only took it back without asking me if it was going or apologize. I then bled for 1 hour and they never ask me if he could help me and no excuse. In addition, it is expensive. Bad service seriously go elsewhere (Original) Vraiment décevant.. la dame qui me fesait ma manucure ma fait mal, j'ai donc enlever ma main et elle l'a seulement repris sans me demander si sa allait ou s'excuser. J'ai ensuite saignée du doigt pendant 1heures et ils ne m'on jamais demander s'il pouvais m'aider et aucune excuse. En plus sa coûte cher. Mauvais service sérieux allez ailleurs
Very clean and beautiful place, but all my nails are crooked. I'm disappointed in the full set, but the pedicure was okay.
Great service
Fast service if you have where to go and they pick calls immediately not like some that you have to call several times and they are accommodative
(Translated) Good service and beautiful nails! It often happened to me to have pain during and after but not this time. (Original) Bon service et beaux ongles! Ça m'est souvent arrivé d'avoir mal pendant et après mais pas cette fois.
I like the place. It would only be great if Yumi's husband did not do the nails because he does not know what to do. Please just stick to the cash It's really okay. I can honestly take the time, changing people and seats as long as in the end it looks nice. He makes the experience dreadful. I honestly have so much patience but I have one last chance left in me. If I go back and this man touches my nails again only to make them worse, Yumi is loosing me and my sisters. Every thing else is good but his poor job.
Always satisfied every time more then 2 years service and quality
they do not properly sterilize their equipment and you risk a bacterial infection like others have experienced. poor customer service, do not admit fault and very expensive for what you get.
The owner’s are very polite. The salon is beautiful and clean. Especially during these hard times, they are all about providing a safe environment for there clients while providing great service. The workers are all friendly and the environment is just positive!
I've been there twice so far and both times they did an amazing job on my nails. Will go back for sure!!!!
Very nice
(Translated) Very dirty, the girl who made me hair removal does not even speak a word in English or French, the bed was very dirty I had to ask him to change the paper. A big problem of hygiene, I hope that I have not atrap something, in addition while I was in the room there is another girl who entered without asking for permission and remains all the time to makeup. Really bad high .... Very disappointed (Original) Très sale, la fille qui m'a fait l'épilation parle même pas un mot en anglais ni français, le lit étais tros sale j'ai du lui demander de changer le papier. Un gros problème d'hygiène, j'espère que j'ai pas atrappe quelque chose, en plus pendent que j'étais dans la salle il y a une autre fille qui est entré sans demander de la permission et reste tout le temps pour se maquiller. Vraiment mal élevé.... Très déçu
(Translated) Super efficient and fast. (Original) Super efficace et rapide.
Have been a client for 4 years and I am very pleased with the service. The staff are courteous, the quality of the work is excellent, a great selection of colours, and the atmosphere very professional. I come every 3 weeks and I am never disappointed. Congratulations, Salon Yumi
Very clean and always friendly.
(Translated) Fast service and great results. Very satisfied with my first visit and the value for money. Thanks to the whole team ! (Original) Service rapide et super résultat . Très satisfaite de ma première visite et du rapport qualité/ prix. Merci a toute l'équipe !
This place is amazing I have been to hundreds of places and this is amazing the staf is freindly and truely make you feel comfortable. I would go back every day if I could .
(Translated) Professional work (Original) Travail professionnel
Good service but not too detailed, they were TOO fast
Quick, friendly service, affordable, good quality. Would recommend.
I adore Yumi and her husband!!!BEST NAIL SALON IN CHATEAUGUAY BY FAR!!!!!
(Translated) Every time I go back there is a problem this girl called yumi she is 0 professionalism they never stop talking in Vietnamese on customers and especially making fun because you can see the looks ... really very disappointed the work 0 maturity 0 the girl she made the gesture of a child because I was not satisfied with her work she left my nails dirty really worse experience behind once I come back there (Original) Chaque fois j'y retourne il ya un problème cette fille qui s'appelle yumi elle est 0 professionnalisme ils Arrêtent jamais de parler en vietnamien sur les clients et surtout se moquer car on peut voir le regards ... vraiment très Déçu le travaille 0 la maturité 0 la fille elle fesait des geste de gamine car j'étais pas satisfaite de son travaille elle a laisser mes ongles sal vraiment pire expérience derrière fois que je reviens labas
(Translated) I just moved to Mercier and wanted to test Yumi Nails ... The worst service I have ever had !! Pedicure botched by a stressed woman because "the boss said go faster." When I left the living room 30 minutes later, on both big toes bubbles formed, one even burst leaving varnish running. That same evening, the varnish (shellak) literally "stood up" like a peel. I wanted eyebrow waxing too… in 1:30 minutes flat. I felt assaulted on the face. $ 48 The feet and $ 10 The eyebrows. At this price point, you really expect to be pampered and have a relaxing time, but far from it. This is the factory in there. I will NEVER return THERE. I prefer to drive to Montreal. Good luck . (Original) Je viens d’emménager à Mercier et j’ai voulu tester Yumi Nails … Le pire service que je n’ai jamais eu !! Pédicure bâclée par une femme stressée car « le patron a dit d’aller plus vite ». A ma sortie du salon 30 min après, sur les deux gros orteils des bulles se sont formées, une a même éclatée laissant couler du vernis. Le soir même, le vernis (shellak) s’est littéralement « levé » comme une pelure ????. J’ai voulu une épilation de sourcils aussi … en 1 min 30 chrono . Je me suis senti agressee au niveau du visage . 48$ Les pieds et 10$ Les sourcils. A ce prix là, on s’attend vraiment à être choyé et passé un moment de détente , mais loin de là. C’est l’usine là dedans. Je ne retournerai JAMAIS LÀ BAS. Je préfère faire la route pour Montréal. Bonne chance .
(Translated) Baby always present while all employees wear a mask! (Original) Bébé toujours présent alors que tous les employés portent un masque!
(Translated) Super services I have been going there for several years always well received I strongly recommend it (Original) Super services j'y vais depuis plusieurs années toujours bien reçu je le conseil fortement
(Translated) Welcoming and very quick (Original) Accueillant et très rapide
Excellent
(Translated) Super fast and I love my nails :) (Original) Super rapide et j'adore mes ongles :)
I was told my nails would cost $62 for both manicure and pedicure. My total bill was $90. To top it off, my skin on both my hands and feet are cut in several places. The lady who did my nails was rough and snarky. I won't be going back there.
The quality of the shellac is really poor, I’ve been doing my nails for years and never had my nails chip within 3 days. As well the application looks mediocre, definitely not the look of a professional doing my nails. I could of done a better job. The color looks lumpy and not nicely lined up with the cuticles. Waste of money !
(Translated) I went yesterday and ok yes it's faster but the service is awful and they are wild without respect your at Chateauguay force you please tell me at least hello .... Fast and hurts I never had my hands also scratched and damaged when leaving a living room .... Even my boyfriend noticed it and found it weird ... In addition you charge me $ 45 and my nails are crooked and the base they apply I'm not even my nails or the varnish, I come out of it with the fingers stained with varnish, he could at least take some remover to remove it, elsewhere they do it, I think I'm going to do it again elsewhere .. .. Too bad I think they bet more on the decor .... :( (Original) Je suis allée hier et ok oui c'est plus rapide mais le service est affreux et ils sont sauvage sans respect tes a Chateauguay force toi s'il te plait a me dire au moins bonjour la.... Rapide et fait mal jai jamais eu les mains aussi scratch et abîmées en sortant d'un salon.... Même mon chum l'a remarqué et trouvais cela bizarre... En plus tu me charge 45$ et mes ongles sont croches et la base qu'ils appliquent ne suis même pas mes ongles ni le vernis, je sort de la avec les doigts tâchés de vernis, il aurait pu au moins prendre du remover me l'enlever, ailleurs ils le font, je crois que je vais aller les refaire ailleurs.... Dommage je crois qu'ils ont plus misé sur la déco.... :(