You will see the reviews of people who used the services of SKYSPA Québec (Spa) in Charlesbourg (Canada).
At this moment the business has a rating of 4.5 out of 5 and the rating is based on 127 reviews.
You may have noticed that it has an average rating is nearly the highest, and it is based on a large number of feddbacks, so we can conclude that the assessment is quite accurate. If there are many people who bothered to leave their score when they are satisfied, it works.
You know that we do not usually bother to put tatings when these are positive and we usually do it only if we've had a problem or issue...
This Spa belongs to the category of Day spa.
(Translated) Great experiences! In the heights, it's beautiful (Original) Belles expériences! Dans les hauteurs, c'est magnifique
very nice
(Translated) Superb experience, cordial reception, tasteful healthy menu and guaranteed relaxation. To be done again of course. (Original) Superbe expérience, réception cordiale, menu santé de bon goût et relaxation garantie. A refaire bien sûr.
This was my first time visiting the skyspa. I have been to other spa's in the past and know what to expect. However the skyspa in Quebec City was horrible. Ith bagen with the checkin. The man behund the desk was very rude and impatient. the bistro and relaxation room were both closed for renovations. we went into the spas and while we were there an employee mixed chemicals into the spa right beside us. Now I am not an expert but I ownes a pool and the chemicals that you put in there has warnings on it now to mix it into the pool when people are in it. The ambience of place was not pleasent, you could see the other customers were not feeling relaxed at all. One client was even told infront of all the other customers that it was almost noon and it was time for her to leave. but the way he said it made me feel like he was kicking her out and even though it wasn't said you could almost hear the '' or else '' i hus voice. Maybe they were having an off day, however judging by how empty the place was I don't think so. Overall I would not recommend the skyspa in Quebec city to anyone. Especially when there are much better spas a short car ride away.
Chill spa not far from old city Quebec. Very friendly staff and locals. In the winter time recommend the outside hot tub then ice tub with dry sauna.
Relaxing all inclusive spot to recharge. Nice view of the city from 17th floor.
(Translated) It speaks loudly, difficult to relax because there is a lot of noise. Some people were smoking on the terrace. We could hear conversations between couples having sex discussions. And the hot baths are too small to be able to have a good distension because at 5 couples it is the Max possible so as not to be too close. Really very disappointed with my experience (Original) Ça parle fort, difficile de relaxer car il y a beaucoup de bruit. Certaines personnes fumaient sur la terrasse. On entendait des conversations entre couple qui avait des discussions de sexe. Et le bain chaud sont trop petit pour pouvoir avoir une bonne distension car à 5 couples c’est le Max possible pour ne pas être trop proche. Vraiment très déçue de mon expérience
(Translated) Very clean and beautiful spas but not very big, when there are a lot of people there is a little lack of space. Nice experience the same (Original) Spas tres propre et beaux mais pas tres grand, quand il y as beaucoup de monde il manque un peu de place. Belle experience pareil
Very Nice Spa. The hot spa, the cold spa, the wet sauna, the dry sauna and the rest area was all great. The Skyspa need to work on their reception. They make a lot of confusion, didn't answer our question well, didn't talk to us like customer. We are at a spa, not Mcdonald, I should have a better reception than what I had.
Perfect
Small but very nice. Great views of the city
Just GREAT. I couldn't have been happier once I I left the spa. It was so relaxing and cleansing, it felt like my sins left with my dead skins. I feel lighter already, both physically and spiritually. 5 out of 5, if you're looking for an out of body experience, this is the place.
Very nice experience! Not too much people for a friday afternoon! Thanks!
(Translated) Nice potential, but lack of heat (no atmospheric fire, lack of light in the evening). Just a few outdoor rest chairs. Only 2 hot pools and 2 cold pools. Cold rest room. Very noisy. Only two showers for women, very low water flow, only one dryer, expensive price for the quality of the installations, too bad. Good service all in all! $ 50 Admission only tx in. I do not recommend. (Original) Beau potientiel, mais manque de chaleur (pas de feu d’ambiance, manque de lumière le soir). Que quelques chaises de repos extérieures. Seulement 2 bassins chauds et 2 bassins froids. Pièce de repos froide. Très bruyant. Seulement deux douches pour femme, débit d’eau très faible, un seul séchoir, prix dispendieux pour la qualité des installations, dommage. Bon service somme toute ! 50$ Entrée seulement tx in. Je ne recommande pas.
Massages are good but the spa is too crowded
It has the basics. Decent place.
About 40 per person & cheap price for drink
Best massage ever!
(Translated) Small spa. I don't know what the maximum capacity of the 2 pools is, but there were 10 of us and I didn't find that we were starting to get stuck on the others. There is only one place to relax with about 16 seats. It's very limited. For the same price, there are more complete spas in Quebec! (Original) Petit spa. Je e ne sais pas quelle est la capacité maximale des 2 bassins, mais nous étions 10 et je ne trouvais que nous commencions à être collé sur les autres. Il y a seulement un endroit pour relaxer avec environ 16 places. C'est très limité. Pour le même prix, il y a des spa plus complet à Québec!
(Translated) A little disappointed with the experience. Very small sauna, steam bath and baths. Difficult to relax. Ordinary rooftop view. Surrounded by pipes and machinery. (Original) Un peu déçu de l'expérience. Sauna, bain vapeur et bains très petits. Difficile de relaxer. Vue sur le toit ordinaire. Entouré de tuyaux et machineries.
(Translated) beautiful location and well kept (Original) belle emplacement et bien tenue
(Translated) beautiful location and well kept (Original) belle emplacement et bien tenue
A great experience and a great view on the city. I recommend you to go at night for the city lights. The installations are new and clean. We spent some time at the small bistro, had a drink and a snack. It was surprisingly good considering you typically don’t go in a spa for the food. If you are tired of traveling and you are looking for a place to relax, that’s a good place for you. And the price is reasonable.
Good service, good ambiance, great massage. ????
Good atmosphere!
We as a family was booked to get a massage here and we all were so disappointed by such a let down of service. We've been to many many massages and this would be the least recommended place, the people there were great but the over all service and the aromatic oil they say they use is all a farse:(
Amazing find. Located on the top of an office building with pools outdoors, you’ll find yourself surrounded with a beautiful view. With pools on both sides of the building, one side you can talk and the other side reside the silent pools. Steam rooms and saunas are located on both sides and so are walk cozy rooms where you can rest over looking the view of Quebec City. As must go when you’re in Quebec City. I discovered this spot last year when I was stuck in my hotel room after a massive snow storm. Highly recommended and inexpensive. You can also get a massage at standard rates.
Very good spa
(Translated) Very minimalist experience compared to other spas. People talk loudly and don't be warned. (Original) Expérience très minimaliste comparativement à d'autres spas. Les gens parlent fort et ne se font pas avertir.
(Translated) I was fortunate enough to experience the spa on a Tuesday evening, nor did it have anyone. Me and my lover were almost alone it was magic! Their facilities are beautiful and clean. We were even offered a 50% massage that we accepted, a wonderful offer that we were happy to accept was wonderful. Attentive staff who seek the well being of their customers. Magnificent view of the city. The locker rooms offer everything you need too, locker, shower with soap, dryer etc! I recommend, you will not regret! (Original) J'ai eu la chance de faire l'expérience thermale, un mardi soir, il ni avait personne. Moi et mon amoureux étions presque seul c'était magique! Leurs installations sont belles et propres. On nous a même offert une massage à 50% que nous avons accepter, une magnifique offre que nous étions content d'accepter c'était merveilleux. Personnel attentionnée qui cherche le bien être de ses clients. Magnifique vue sur la ville. Les vestiaires offrent tout ce qu'on a besoin aussi, casier, douche avec savon, séchoir etc! Je recommande, vous ne regretterai pas!
(Translated) The facilities are good. In one of the outdoor spa the windows are so dirty that it spoils the view of the city a bit. I advise you to go there in the evening, it is really more beautiful with the lights of the city! (Original) Les installations sont biens. Dans un des spa extérieur les vitres sont tellement sales que ça gâche un peu la vue sur la ville. Je vous conseille d'y aller le soir, c'est vraiment plus beau avec les lumières de la ville !
(Translated) Very nice atmosphere, it's perfect to relax. I really liked the professionalism of the staff. I went with my partner and loved our massage. (Original) Très belle ambiance, c'est parfait pour se détendre. J’ai beaucoup aimé le professionnalisme du personnel. Je suis allée avec mon conjoint et nous avons adoré notre massage.
It's a small place. They did not reinforce the silence rule on the silent side of the spa. It's not a good place if you like to go hot tub hopping but it might get the job done if they had better reinforcement of their own rules. I did not try the massages. Just the thermal experience.
(Translated) What I appreciate the most about the `` Sky Spa '' concept is having access to excellent quality facilities in an urban environment without having to drive miles to go to the region where other establishments are often. Of this genre. The challenge of making a 'spa' urban while retaining its Zen nature is not easy and SkySpa have succeeded in their mission. Relaxing just a few km from home, having the impression of being very far from home, in a zen and rejuvenating atmosphere is magic! The staff of the company are always very professional and courteous. (Original) Ce que j'apprécie le plus du concept ''Sky Spa'' c'est d'avoir accès à des installations d'excellentes qualité en milieu urbain sans devoir faire des km de route pour aller en région là où sont souvent les autres établissements de ce genre. Le défi de rendre un ''spa'' urbain tout en conservant sa nature zen n'est pas facile et SkySpa ont bien réussi leur mission. Se détendre à quelques km de chez soi seulement, en ayant l'impression d'être très loin de chez soi, dans une ambiance zen et ressourçante c'est magique! Le personnel de l'entreprise est toujours très professionnel et courtois.
Good
The place is nice, it's clean, with an incredible view at the 17th floor of the tower. You can hear the wind against the huge bay window of the resting area which is super relaxing. Left side is a total silence area, but the sauna is less interesting, smaller with little view and only one level to seat. However the vapor room is better with little lights. In early winter only the left cold cascade was working outside for courageous people. Right side is a low voice area, the sauna is amazing with it's view and 3 levels to seat. Californian baths are both good, warm and clean, outside. Even with wind and snow they are delightful. My bonus point: cold little shower inside the vapor room is awesome. Try it! Warning : with the simple entrance you only have 2 towels so bring your own bathrobe. Also flip flops are mandatory, bring your own or pay 10 dollars to have the Skyspa ones (which are basic black plastic flip flops). My only regret/minus point: there is absolutely nothing fancy to drink and eat for free like lemon water fountains and apple. That would be a good plus! But in general it's a good price a clean place and a warm welcome. Also you can see the employees taking water from different rooms to proceed with the quality test which is reassuring.
(Translated) Magnificent Spa on the 17th floor of the Jules Dallaire Building. Splendid view of Quebec. The perfect place to relax and chill. (Original) Magnifique Spa au 17ìeme étage de l'Édifice Jules Dallaire. Vue splendide sur Québec. L'endroit parfait pour aller relaxer et pour chiller.
It was really nice and it was not too expensive. Minus one star for people having sex in the spa....
Very nice and quiet place.good for relaxation. Beautiful cityview
We as a family was booked to get a massage here and we all were so disappointed by such a let down of service. We've been to many many massages and this would be the least recommended place, the people there were great but the over all service and the aromatic oil they say they use is all a farse:(
(Translated) Really beautiful and clean place easy to have a personal meeting with pampering (Original) Lieu vraiment beau et propre facile d'avoir un rendez-vous personnel aux petits soins
(Translated) So disappointed that the bistro is no longer between the two terraces and that they no longer serve mimosas! And that there is a lack of indications to get to the terraces. (Original) Tellement déçue que le bistro ne soit plus entre les deux terrasses et qu'ils ne servent plus de mimosas! Et qu'il manque d'indications pour se rendre sur les terrasses.
(Translated) A classic for me and my wife, with therapists attentive to my hockey, golf or office pain, as well as the unborn child in my wife's womb. Apparently, the pregnant woman massage is also excellent (the others too!) A thermotherapy session with that, and everything is there to fully relax, or even fall asleep in their many spaces to rest, with an incredible view of the city ! (Original) Un classique pour ma conjointe et moi, avec des thérapeutes attentifs à mes douleurs d’hockey, de golf ou de bureau, ainsi qu’avec l’enfant à naître dans le ventre de ma conjointe. Apparement, le massage femme enceinte est excellent également (les autres aussi d’ailleurs!) Une séance de thermothérapie avec ça, et tout est là pour relaxer amplement, voire tomber endormi dans leurs nombreux espaces pour se reposer, avec vue incroyable sur la ville!
It was such a wonderful experience. From beginning to end.
I highly recommend going to SKYSPA! Beautiful ambiance, in a great location. The view from the top is spectacular, especially at night. The staff are friendly, majority bilingual and very professional! I went for a treatment and it was so relaxing and revitalizing. I greatly urge you to go if you haven't already! :)
(Translated) Beautiful relaxation, beautiful renovations up to date. Relaxation room superior to what there was before. Downside, a lot of noise despite the earplugs they offer .. we hear the staff, the sound of the steam sauna when someone leaves the door to the room open .. I rested well despite everything. Very happy with my stay. I will go back there ! (Original) Belle détente, belles rénovations au goût du jour . Salle de détente supérieure à ce qu'il y avait avant. Bémol, beaucoup de bruits malgré les bouchons d'oreilles qu'ils offrent .. on entend le personnel, le bruit du sauna vapeur lorsque quelqu'un laisse la porte de la salle ouverte .. je me suis bien reposé malgré tout. Bien contente de mon séjour. J'y retournerai !
It was great!
(Translated) I have been there three times; professional service, great view, great food, clean baths and changing rooms. Unfortunately, I was disappointed during my last massage (no pressure, too much oil, etc.) but I still recommend this Spa without hesitation! (Original) J'y suis allé trois fois; service professionnel, superbe vue, bonne bouffe, bains et vestiaires propres. Malheureusement, j'ai été déçue lors de mon dernier massage (pas de pression, trop d'huile, etc.) mais je recommande tout de même ce Spa sans hésité!
(Translated) Small spa (only 2 baths). Very clean, nice view. The bistro squash soup, very good, but $ 8 plus tip for literally 4 bites (very small portion) is more than exaggerated in price. In short, if you go, I do not recommend eating there. (Original) Petit spa (seulement 2 bains). Très propre, belle vue. Le potage au courge du bistro, très bon, mais 8$ plus pourboire pour littéralement 4 bouchées ( très petite portion), c'est plus qu'exagéré comme prix. Bref, si vous y aller, je ne conseil pas de manger sur place.
Cold in winter not a lot of choice of station. Good idea to have a quiet and silent section
great
Lovely experience
Small space but very nice !
I booked massage for qubeac city but customer support has booked for Montreal.It was disappointing for us.
(Translated) Splendid view of Quebec! I had the opportunity to take advantage of a 2 for 1 spa experience promotion and would definitely go back! A relaxing and captivating atmosphere from start to finish! (Original) Vue splendide sur Québec! J’ai eu l’occasion de profiter d’une promotion 2 pour 1 expérience thermale et j’y retournerais sans hésitation! Une ambiance relaxante et envoûtante du début à la fin!
Thermal experience worth it. We got the "upgrade", which was a no-brainer because during peak season, it's 44$ for just towels and a locker, and for 16$ more you get a water bottle (invaluable), a bathrobe, and a salad/soup, sandwich, and drink. The view of the city lights was nice in the evening. Mostly people respected the silent side vs. The quiet talking side, so it was relaxing to visit both. Note that we visited on a weekday, so it may have been less crowded than usual. There's also an area for laying down (aire de repos). Apparently the thermal therapy experience is 10-15 min of hot, 15 s of cold, 15 min of rest. We didn't follow this, mostly going back and forth between saunas and the hot tub, with dips in the cold pool in between. It was mostly couples and a few friend groups. The staff spoke English and was very friendly. The showers had shampoo and conditioner in them, but bring body lotion. Since they are open til ten pm and have a basic bar, you can really take advantage of it all day. Oh! If you don't have sandals, you can buy them for only $10. It's not that easy to find flip-flops in Québec in January. I wouldn't bother with the massages because I can do that elsewhere for better prices, and the thermal therapy is very worth it and much more unique. I've attached their "menu" which wasn't as clear on the website.
Nice spot, nice view. It's 34$ after 17h during the week. Had a nice Valentine's evening.
Where do I start?! Noisy, small, smelly. Don't go, save your money and time.
(Translated) I recommend everyone! I had the chance to enjoy the baths in the evening in the greatest tranquility. It was the first time I went to enjoy the spa in the evening, and it is certain that I will redo the experience. The place is very quiet and the view is amazing! Even though I had chosen a late hour for my massage, I had a high quality service. All the employees were courteous and anxious to offer the best. I came out very relaxed and really convinced of the place! (Original) Je recommande à tous! J’ai eu la chance de profiter des bains en soirée dans la plus grande quiétude. C’était la première fois que j’allais profiter du spa en soirée, et c’est certain que je vais refaire l’expérience. L’endroit est très calme et la vue est incroyable! Même si j’avais choisi une heure plutôt tardive pour mon massage, j’ai eu un service de haute qualité. Tous les employés étaient courtois et soucieux d’offrir le meilleur. Je suis ressortie très reposée et vraiment convaincue de l’endroit!
Correct
Really nice and refined. Very clean with a great staff. Good place to recover.... and especially nap! Will be back.
Awesome view, place is clean. Ambiance is nice.
(Translated) Super experience, it is not the Nordik found in the Outaouais but everything is perfect. Clean, relaxing, courteous service and above all very nice atmosphere. Personally, the music could be a little more lounge on the side or a little talk. (Original) Super expérience, ce n'est pas le Nordik qu'on retrouve en Outaouais mais tout est parfait. Propre, relaxant, service courtois et surtout très belle ambiance. Personnellement, la musique pourrait être un peu plus lounge du côté ou un peu parler.
(Translated) I went on Wednesday for a body treatment and massage. From my arrival to my departure everything was just perfect. The young man at the entrance was kind in answering my many questions. Anne-Sophie immediately made me feel very comfortable and was very gentle in ensuring my comfort throughout the treatment. Let’s not forget the wonderful Marylise who made sure that the massage selected reflected the massage she would give me. The massage was perfect exactly what I needed and expected, in reality it was beyond my expectations. In reality, I can even add that my experience at the Skyspa was beyond my expectations. It is certain that I will recommend and above all repeat the experiment and the next I will add the thermal experiment. Thank you it was a 2 hour total happiness. (Original) Je suis allée mercredi pour un soin corporel et un massage. De mon arrivée à mon départ tout était tout simplement parfait. Le jeune homme à l’entrée a été d’une gentillesse en répondant à mes nombreuses questions. Anne-Sophie m’a tout de suite mise très à l’aise et était d’une grande délicatesse en s’assurant de mon confort tout au long du soin. N’oublions pas la merveilleuse Marylise qui s’est assurée que le massage sélectionné était le reflet du massage qu’elle me ferait. Le massage était parfait exactement ce que j’avais besoin et ce que je m’attendais, en réalité elle a été au-delà de mes attentes. En réalité, je peux même ajouter que mon expérience au Skyspa a été au-delà de mes attentes. Il est certain que je vais recommander et surtout recommencer l’expérience et la prochaine j’y ajouterai l’expérience thermique. Merci c’était un 2 heures de bonheur total.
Its a small place but has all you need for a relaxing time. We had a duo massage and it was great. We enjoyed the view of the City.
(Translated) The view of the river is the most beautiful attraction of this Spa. The facilities are clean and the staff are friendly. The only downside is that it is a bit small. (Original) La vue sur le fleuve est le plus belle atrais de ce Spa. Lest installations sont propre et le personelle est sympatique. Le seul défault est que c'est un peu petit.
(Translated) Customer services are really desperate half of the spa is closed we went to see them to find out why the spa was not fully open and he gave us no correct answer (Original) Les services à la clientèle est vraiment désespèrent la moitié du spa est fermé on est aller les voir pour savoir pourquoi le spa était pas complètement ouvert et il nous on répondu s’en aucune bonne réponse
I loved my experience. We went at night time and the view was really nice. For the price (50$ish) you have; eucalyptus vapor, sauna, spa, cold water foutain and beds. If you take the time and relax well I think its worth it! I would definitely go back.
(Translated) Installation far from exceptional, and very noisy ... It might have been bad luck but all the other customers were talking aloud in the spas and saunas, by no means relaxing. Worse experience for me :( (Original) Installation loin d'être exceptionnel, et très bruyant... C'était peut-être de la malchance mais tous les autres clients parlaient à voix haute dans les spas et saunas, nullement relaxant. Pire expérience pour ma part :(
Classy .
Excellent Service !!
I reserved at this place for a massage about a month before for my birthday with my boyfriend. Everything was planned since we are not close to the region and the place call me the same day of my reservation to tell me my massage has been canceled due to “unexpected events”. I understand that with the Covid situation everything is different but I would expected at least some sort of compensation. Try to find another spa that is not full the same day…
(Translated) I have been a member of the Sky Spa de Québec since its opening. In recent months, I have regretfully observed a deterioration and a lack of cleanliness of the establishment's facilities. There are also more and more people who do not respect the rules of life related to noise, cell phones, alcohol, etc. Some staff don't seem to be putting their energy in the right places. Honestly, it's boring to write a comment like this knowing that we also penalize people who do their job well ... Some changes are needed ... (Original) Je suis membre du Sky Spa de Québec depuis son ouverture. Depuis quelques mois, je constate à regret une détérioration et un manque de propreté des installations de l'établissement. Il y a également de plus en plus de personnes qui ne respectent les régles de vie en lien avec le bruit, les téléphones cellulaires, l'alcool, etc. Certains membres du personnel ne semblent pas mettre leur énergie aux bons endroits. Honnêtement, c'est plate d'écrire un commentaire comme celui-ci en sachant qu'on pénalise aussi des personnes qui font bien leur travail... Certains changements s'imposent...
Clean, quiet and nice view. Wish I had more time to spend there!
Great
(Translated) As many have already mentioned, lounge chairs outside are very uncomfortable! What undo the relaxing effect of the massage received. And $ 4.60 for a tea bag bought at the grocery store ... why abuse customers who are already paying top dollar for access to facilities and care? (Original) Comment plusieurs ont déjà mentionné, les chaise de détente à l'extérieur sont très inconfortables! De quoi défaire l'effet relaxant du massage reçu. Et 4,60$ pour un thé en sachet acheté à l'épicerie...pourquoi abuser des clients qui paient déjà le gros prix pour avoir accès aux installations et aux soins?
Cool
(Translated) What a wonderful time) In my opinion, a check mark above Strom Spa (Original) Quel merveilleux moment) Selon moi, une coche au-dessus de Strom Spa
Great experience!
(Translated) Very beautiful place, zen, soothing and welcoming in the heart of the city. I received an excellent massage there and I was able to admire the beauty of the landscapes both in the baths and in the relaxation room. I would come back without hesitating. (Original) Très bel endroit, zen, apaisant et accueillant en plein cœur de la ville. J’y ai reçu un excellent massage et j’ai pu admirer la beauté des paysages autant dans les bains qu’en salle de relaxation. J’y retournerais sans hésiter.
Really great and peaceful!
(Translated) On the occasion of her 40th birthday, I offered my spouse and her best friend a massage and spa experience, all including a light meal and I do not regret my choice! I was well advised to my arrival for the purchase of the package and I received excellent comments from my spouse. Next time, I think that I will accompany my spouse! (Original) À l'occasion de son 40e anniversaire, j'ai offert a ma conjointe et à sa meilleure amie un forfait massage et expérience thermale, le tout incluant un repas léger et je ne regrette pas mon choix! J'ai été bien conseillé à mon arrivé pour l'achat du forfait et j'ai reçu d'excellents commentaires de ma conjointe. La prochaine fois, je crois bien que c'est moi qui accompagnerai ma conjointe!
(Translated) An excellent massage ... the noise of dishes to relax is not ideal. I would not go back. (Original) Un massage excellent...des bruits de vaisselle pour se détendre c'est pas l'idéal. Je ne retournerais pas.
(Translated) The massages at the Sky spa in Quebec are extraordinary. All the staff are professional and attentive. Despite the pandemic, we feel safe and cared for. Thank you for continuing your massage therapy activities, thanks to you, it is possible for us to relax with the current context and normally have a very pleasant experience. I often get a massage and they are the best !!! (Original) Les massages au Sky spa de Québec sont extraordinaires. Tout le personnel est professionnel et attentionné. Malgré la pandémie, nous nous sentons en sécurité et traité aux petits soins. Merci de poursuivre vos activités de massothérapie, grâce à vous, il nous est possible de se détendre avec le contexte actuel et vivre normalement une expérience très agréable. Je me fais souvent masser et ce sont les meilleurs !!!
It was relaxing, but would of liked a long massage time!!
We did a ladies day out. All three of us booked facials and massages. After my facial I was told that I wouldn't be getting a prenatal massage. No reason was given. Not sure if someone called in sick or they screwed up their scheduling. After talking to the manager and telling her how disappointed I was they compensated me by giving me the facial for free. My other friends who got a prenatal massage loved it.
(Translated) I ordered a gift card for the signature sky massage, I receive a card with a value lower than the treatment paid. I call to find out what it is, the information I receive is that this treatment is not even practiced on site, in short, I was sold a non-existent product and in addition, I did not have received the value of what I had to pay. It is very spit-of-the-mill considering the price of the service. (Original) J'ai commandé une carte cadeau pour le massage signature sky, je reçois une carte d'une valeur inférieure au soin payé. J'appelle pour savoir ce qu'il en est, l'information que je reçois est que ce soin n'est même pas pratiqué sur place, bref, je me suis fait vendre un produit inexistant et en plus, je n'ai pas reçu la valeur de ce que j'ai dû débourser. C'est très broche-à-foin compte tenu du prix du service.
(Translated) Massages with Magalie and Sophie in the morning. Both satisfied. Use of baths and rest areas. Clean, quiet place and seen from the 17th floor. (Original) Massages avec Magalie et Sophie en matinée. Tous deux satisfaits. Usage des bains et aires de repos. Endroit propre, calme et qu'elle vue du 17e étage.
(Translated) I really liked being on the roof of a tall building ... nice view of the surroundings. Very zen place, very professional. Super nice time for relaxation. A must-do and also to give as a gift! (Original) Super aimé le fait d’être sur le toit d’un édifice haut... belle vue des alentours. Endroit très zen, très professionnel. Super beau temps de relaxation. A refaire absolument et aussi à donner en cadeau!
(Translated) Very disappointing, firstly the person at the reception looked silly. Secondly the facilities are small with uncomfortable chairs and in addition too crowded especially in times of pandemic and difficult to respect the distance of two meters and I wonder what the mask is for in the corridors? In any case, nothing extraordinary, I recommend the snow spa instead. (Original) Très décevant, premièrement la personne à l’accueil avait un air bête. Deuxièmement les installations sont petites avec des chaises non confortables et en plus trop de monde surtout en temps de pandémie et difficile de respecter la distanciation de deux mètres et je me demande à quoi sert le masque dans les corridors? En tous cas, rien d’extraordinaire, je vous recommande plutôt le spa des neiges.
Awesome place for relaxation! Great experience!
Perfect urban spot! :)
(Translated) After 20 mins of looking for a parking space for an hour of massage, I had to park in a 30 mins to go to the reception, I was told to go and park at the structubes, so short story, masses started 15-20 mins later but finished on time! So you can imagine at $ 125 tx in an hour !!! In addition to arriving stressed for the massage because it was late! No employee compassion! I write to them to mention my dissatisfaction and credit for the missed time due to the lack of service from them, saying that I do not want to know anything about a gift certificate or discount in their establishments, and besides an apology offer me a 25% discount on a future massage! So if you want to relax don't go there! For the price and customer service, there is a much better place! By cons nothing to say about the masso! (Original) Après 20 mins à chercher un emplacement de stationnement pour une heure de massage, du me stationner dans un 30 mins pour aller voir la réception, on me dit d’aller me stationner au structubes, donc histoire brève, masses à commencé 15-20 mins plus tard mais à terminé à l’heure prévu! Donc vous imaginez à 125$ tx in de l’heure!!! En plus d’arriver stressé pour le massage car en retard! Aucune compassion des employés! Je leurs écrit pour mentionner mon insatisfaction et crédit pour le temps manqué suite au manque de service de leur part, disant que je ne veux rien savoir d’un certificat cadeau ou rabais dans leur établissements , et outres des excuses m’offrent un 25% de rabais sur un prochain massage! Donc si vous voulez relaxer n’allez pas la! Pour le prix et le service client, il y a de bien meilleur endroit! Par contre rien à dire sur le masso!
(Translated) Very disappointed with my first experience (probably the last one) because there were too many people to be able to practice distance in the outdoor baths. These weren't very relaxing anyway because a girl gang was talking too loudly. In the indoor relaxation area, we could hear the dishes from the bistro next door and it spoke too loudly too. Too bad because it is a very beautiful location! (Original) Très déçue de ma première expérience(dernière probablement) car il y avait trop de monde pour pouvoir pratiquer la distanciation dans les bains extérieurs. Ces derniers n'étaient pas très relaxants de toute façon car une gang de fille y parlait trop fort. Dans l'espace détente intérieur, on entendait la vaisselle du bistro juste à côté et ça y parlait trop fort aussi. Dommage car c'est un très bel emplacement!
Good spa facilities. Massage was okay. The service was not exceptional - the staff I was in contact with were not very welcoming. Still recommend for a city spa!
Awsome:)
Best spa in Quebec city, the view is amazing, the place is very clean, i'm now addict every monday i start my week with a visit to SkySpa !
Really great relaxing massage. The place is quiet small but the staff is friendly and listening of what I wanted.
(Translated) Warm environment, soothing atmosphere and the cleanliness of the premises make the experience pleasant and relaxing! The two massage therapists with whom we received our treatment listened to our needs and did a remarkable job! We will be back soon ☺️ (Original) Environnement chaleureux, ambiance apaisante et la propreté des lieux rend l’expérience agréable et reposante! Les deux massothérapeutes avec lesquelles nous avons reçus notre soin ont été à l’écoute de nos besoins et elles ont fait un travail remarquable! Nous y retournerons bientôt ☺️
(Translated) Experience ok! Good points: the staff are friendly, the place is clean, the bistro is perfect. Big negative point: the baths are extremely small for the number of people admitted for the thermal experience! In short, I liked it but I will not return. (Original) Expérience ok ! Points positifs : le personnel est sympa, l'endroit est propre, le bistro est parfait. Gros point négatif : les bains sont extrêmement petits pour le nombre de personnes admises pour l'expérience thermale ! Bref, j'ai bien aimé mais je ne retournerai pas.
This is like a nightclub spa haha. Super rainy day activity. Younger crowd which isn’t bad. We came late at around 8pm on Saturday and most people were gone by 9:30 so it basically as a private spa for a few of us. Amazing experience and I’d come again. Worth the 800km drive to see the skyline at night while you soak, relax, freeze and repeat!
(Translated) Very big price difference between what we were told over the phone and the truth. Almost from single to double. Really very expensive. Foot care attendant Julie, very blunt and unprofessional. The only person who was professional is Simon the masseur. Do not go there, go somewhere else you will get better service and save money. Very disappointed with my experience (Original) Très grande différence de prix entre ce qu'on nous avais dit au téléphone et la vérité. Presque du simple au double. Vraiment très cher. Le personne aux soins des pieds Julie, très brusque et pas professionnel. La seul personne qui étais professionnel est Simon le masseur. N aller surtout pas là, aller ailleurs vous aurez un meilleur service et sauverez de l' argent. Très déçu de mon expérience
I always use the 2 for 1 coupons as I am a student and I always take my friends there. I love it! So relaxing yet you never leave the city! Such a nice place