Reviews of New Age Medical Clinic (Spa)

Sarah DOyley

The spa looks like it could be really nice. Sadly it is not very clean and looks outdated. Christmas specials, old burnt out candles and mess on the counter. Dust on all the glass and mirrors and corners. For a medi spa.. I would expect more sanitary conditions

Wes Mills

Beautiful Spa!! Clean, modern atmosphere and the staff and so personable and helpful! They are flexible with appointments and are quick to get you in and out so the waiting time isn’t long.

Jennifer

Everytime you go to a laser hair appointment you dont get the same person because they simply cant keep people, there is no proof that the employees are even trained to do the laser treatments. I went to a laser appointment that was supposed to be split into 2 day 2 hours all together into 45 minutes, then I was told that the person doing my laser needed glasses to do her job because she couldn't see wastakingg her glasses off to put safety glasses on for the laser, so how can it be done properly. The owner of the store let's her daughter bring her kids into the spa, then let's them run around screaming while customers are at their appt. Not a good place to go they rip you off money dont tell you information that you need to know and everyone is not on the same page. You will only have a person just out of school to do laser. If I could give zero stars if I could. My advice never go to this place you might as well just give your money to the bums on the street.

Becky Martin

I do love this spa, but I had 8 treatment of hair removal sadly it did not work, not sure if it was the lady who did the treatments on me but it also was painful. The last treatment I had was by the owner and I did not feel a thing, wish she was the one that did all my treatments. I love ann the hair stylest she did an amazing job on my hair both times, she's bubbly and makes you feel so relaxed. Five star to her???? got my nails done there a couple of times, owners daughter cant remember names was amazing. The micro dermabrasion was amazing felt great after 5 star. Also had a massage package. Very clean relaxing spa.

Deb C

I sent an email last Friday, December 7th to the 136 St. Andrews St. clinic asking about a treatment I was interested in. It is now December 12th and have not received a response. While I recognize they might be busy with Christmas queries etc., this is unacceptable when someone could potentially become a new client. They have demonstrated to me that they are disinterested in their possible clientele and I would no longer consider going to their clinic. And to the people that work there, please do not answer my email as I am no longer interested.

Sabrina francis

Beautiful European styled spa, with the best laser technology on the market

Sheema Zahid

As an emolyee i have done fillers, botox, prp and ipl/bbl and can say that i stand with the services offered here and will.continue doing so

Crystal

I absolutely love this place! The staff are wonderful and the general ambiance and design of the salon makes me feel pampered and relaxed. They also always have the most update products and equipment with staff that are very educated on things.

RM F

Great place! Sabrina is amazing, top of the line customer service, highly recommend

Emily Victoria

The service was great. Both girls who worked with me were very informative, responsive, and very nice. I can’t wait to see the results.

Loving Roses

I been going here from Last four years great staff. Love this place. Everyone is very friendly. No problem getting i. Touch with the staff. They are alway available with a smile.

James Norrie

Excellent place if it’s your first time getting laser treatment. I had my first consultation at the Cambridge location then got treatments at Kitchener. They were very informative and reasonable, giving the best price for what I was looking to get done!

Lauren Hillier

I purchased the unlimited year hair removal package. I had to cancel one of my appointments and I tried to reschedule for another day and they wouldn't let me reschedule and told me to call back. Fast forward 1.5 months later- each time I call (once a week) they tell me to call back to reschedule because she doesn't have Access to appointment book. Now any results from hair removal has grown back completely. Online their hours say open till 5 I called at 4 and again she tells me to call back on Tuesday when they are open because apparently they are closed now don't have access to bookings. This is ridiculous. I don't spend $800 on laser to have bad customer service stop me from getting results. Update: Finally got my next appointment booked after leaving a message with the other location. My new appointment went perfectly we re-tested my area and upped the laser. This girl was very friendly and I felt she really did her beat to ensure that I can still get my results in the 6 months I left on my unlimited package. Keep in mind the unlimited package really isn't unlimited. Large areas need 6 weeks between sessions so you will be looking at only 8 sessions the entire year. A little more hopeful after today.

Tayyab Tufail

Waste of money very unprofessional people dont have any value for their customers my girlfriend went and got her eye lashes done and it look so horrible and these people wont do anything about it they are very horrible with customer service.

Alexandra Sikorska

Outstanding staff and service . Thank you very much !!!

Eehita Chhabra

Loved the place.. friendly staff and really helpful and accommodating. They do take good care of you Would highly recommend

hazel 321

I always go here to get my nails done the staff and manager are super friendly and accomdating to my secduale . The indoor environment is also very nice and pleasent will be coming here again and telling my friends about it as well.

melissa cappa

Because I keep getting responses from the owner about how I'm not in the database. I'll respond here, I don't find it necessary after ALL this time to call and complain. I had a Gift certificate that I used. My full last name is MELISSA CAPPADOCIA. I went once along time ago to get my nails done with shellac. As its 5 minutes from my house. It took very very long, and it bubbled everytime it was drying. Then she had to keep re doing it. Overall, not a good experience. That's all I will say.

Sreereshmi Ashok

Lazer hair removal full face package is bought with 8 sessions. Didn’t work at all, infact the hair growth is now more thick and coarse. They have finished the 8 sessions just for the sake of completing as I paid the total amount upfront. Didn’t advance the treatment based on the individual hair growth or the requirements, every single human body is different which needs to be considered And no follow up at all.Will never go back again.

Dilber Sallih

I had done laser hair removal with Sheema! Sheema does an amazing job, very friendly, I’m very impressed with her work. She always has me leaving with a smile on my face! I also, met Bev and she is a super friendly lady! Overall i’m very happy with the work being done!

Laura Rew

I can't recommend

Irene Kiitam

Very happy with the service and how clients are treated. Nice place!

Yasmeen Eloueitti (yaselo)

Bev is amazing! Definitely ask to speak to her when you come in or call. She’s super friendly and personable and will always make sure you get the best packages that’s best suited for you and she’s great at rescheduling you for appointments, even if you call last minute! Very calming and comfortable atmosphere, I would definitely recommend this place to anyone!

Nimi Clare

I have been going to this spa for a year and I love it! The staff is very friendly and all their prices are very reasonable. Each visit is never a disappointment. The hours of the spa work well with my schedule. They are not just a business, they actually care about the quality of service.

isabelle P

Beautiful salon!! Very professional and kind people. Modern and clean i would definitely recommend!!!

Anja P

This place is so incredible! Couldn’t be more happier with my service and the staff! Great job!

Kayla Pickles

Nothing but excellence from the staff at New Age, they really listen and have your best interest at heart. Professionalism and experience is important to me when having someone do treatments and I feel completely at ease in their hands. Have had fantastic results, thanks ladies! Would recommend to all again and again.

Samantha Erb

Friendly staff, great service, and very affordable pricing!

Lindsay Allan

Excellent customer service as well as friendly and knowledgeable staff! Looking forward to trying additional services in the future. I would highly recommend this beautiful spa!

Kim Gorenko

I found New Age online after a bad experience elsewhere. I bought a laser hair removal package and got a refund to use at New Age. No one comes close to their price for state of the art equipment and variety of services. The hair removal Laser is painless and has immediate results. For Christmas all my gifts will be from here. Minute you walk in the spa you are immediately impressed. The decor is absolutely stunning. The staff are gorgeous, sweet and very knowledgeable. They make you feel welcomed and so comfortable. I look forward to every visit. I trust them implicitly with their recommendations for my skin care. Weather you want hair or eyelash extensions, Botox, fat removal they are a one stop shop. I’ve also gotten a manicure and pedicure that was truly deluxe and lasted lounger then anywhere else. Their facials and massages are mind blowing. I recently moved out of town and happy to continue my services in Hamilton and Oakville. However I will drive to Cambridge for specific treatment when need be. Once you go to New Age you won’t need to go anywhere else. One of a kind spa. Truly worth going. Thank you ladies. Best spa I’ve ever been to by far. Xo

Renee Rabethge

Love this spa! Amazing atmosphere and employees. Kat did my hair extensions and I cant be happier they are absolutely beautiful ????

Ava P

Stunning spa! This spa is the perfect downtown Cambridge boutique for everything you could need! Katrina's (hair extension) service is better then any I've experienced, with extremely high quality hair at a super reasonable price. I always enjoy my manicure and pedicure time of relaxation too. Always surprised at the amount of time they last me through the week. Perfect layout with amazing services, what more could you ask for

Jaclyn van der Heyden

Hello, I was anticipating better results. I started out the treatments very optimistic. The hair growth was visibly reduced. Fast forward 3 months later and on to my last treatment and there is still A LOT of hair. I had legs, underarms and face done. I spent close $2000.00 all it one go (that was my mistake). The clinic staff promised some good results, but i still have hair in all the places that were treated. My ethinic background is Greek and Dutch. I have fair skin and dark hair - so it would be a perfect match for the laser. Seriously everyone, I'm not sure if it's the spa, or the laser or the hype. But does laser hair removal really work? out of pocket a few grand and still have a hairy face!

Samantha D

Great service from New Age & their staff :) My mom had fillers done 3 years ago on her lip, and again this year on her cheeks. These ladies are amazing. The results are amazing and long lasting. Well worth the money. I would recommend them for any botox or fillers 100%. Havent had any other services yet, but going to book a spa pedicure soon!

Gabriela

I have been coming here for Botox for 5 years. The ladies are very friendly and knowledgeable about what they are doing. The main reason I come though is many other clinics will water down their Botox. You can tell right away because it wears off very fast. This place is honest and never does that. Their Botox or Dysport always lasts 4-5 months like it is supposed to!

Ann Parker

I have finally found a Spa which gives me high quality and personal service to suit my needs. The staff are professional and treat me with warmth and friendliness with each visit. I'm in the process of skin tightening which has improved and still a work in progress. I hope to write a review of the end result. Ps- they don't offer free services for reviews. I had to ask them for a link to write this review. I will continue to use their services regularly. I am thrilled I found this place!

Sophia Lustgarten

Great customer service at New Age Spa! Great services, a very welcoming staff, and beautiful space to relax????

Noor Sabah

I did laser treatment for 14 time and I still have hair unbelievable

Kelly Binning

I have sensitive skin but decided to try this Spa for laser hair removal. The technician was very knowledgeable and let me know what was going on at every step of the procedure. Great atmosphere and friendly staff - would definitely recommend.

Leticia Almeida

I’ve been going here to do laser hair removal lately and the result is amazing. The people there are so nice which is why I feel so comfortable going there.

Harmony Patel

Great service! Friendly service! Flexible with appointments! Highly recommend.

Kathleen Chaplin

Awful experience for facial hair removal. They actually burned my upper lip and left blisters. Did it for 1 year total and still have many dark hairs on lip and chin. Tried to jip me on a "special" price and told me it was only for a certain time allotment when at first they told me it was unlimited . Do not go there!

syed Hussain

Got a few services done here and am very happy with the results. The staff is friendly and knowledgeable. Would recommend to all my friends

Maria Szwankowski

I have been coming to New Age Laser Clinic several months yesterday was my last laser hair removal treatment. The results are very impressive and I can say I got one of the best customer service here. Bev was so welcoming and kind and made feel very comfortable. Very knowledgeable. Highly recommend and will definitely come back for more services!

Kasia Kasia

I never write reviews but I am so happy with my results here at New Age that I decided to write one. I have laser hair removal done and with only 3 treatments so far I see no hair growing. I have also done Skin Rejuvenation and Skin Tightening and one of their Chemical Peel and I can say my skin looks like I have a new skin so impressive. Thank you New Age. Great Spa!

Margaret Milosz

I decided to try the laser hair removal treatment based on my friends recommendation at New Age Laser. The ambience is relaxing, very impressive laser machines. Their customer service is absolutely fantastic the staff very professional, very knowledge and always pleasant. My concerns were properly addressed by Highly trained staff member and I'm overly satisfied with service & results. I have done 3 treatments with very impressive results. Highly recommend. I love coming to see the staff they are so sweet and highly experienced and I have told all of my friends and family to come for treatments.

Janice Engs

I have had eyelash extensions, Botox and beginning micro blade sessions here at New Age in 3 of their locales. I have been a client of Kat and Bev for almost 3 years. In all sessions I have found Kat to be friendly, caring, approachable and professional. I am always pleased with the results of my eyelash extensions. The owner Bev, is professional, hard working and very flexible. She bends over backward to meet her clients’ needs. I will continue to be a client at the West Galt location as it is convenient, accessible and beautifully laid out. I have been happy with my laser resurfacing as well and my Botox. Well done New Age!!

Shahida Mumtaz

Thankyou New Age Laser Spa.I can't believe I waited this long too get botox done.The procedure didnt hurt, and the full effects set in by day 4. I will continue to go get it on a regular basis because I love it!! They didn’t go overboard - just gave me enough to soften everything. My botox was done by an amazing injectionist at new age laser spa. I never have that frozen looK. I finally found someone who views the process as an art and a craft! Seriously, I love it. And I have less headaches, total extra bonus!

Suzanne Szypka

The technician was excellent. I’m am very pleased with my results and won’t hesitate going back or recommending the clinic to anyone interested in their vast procedures!

Lynn Nickerson

They lied to me saying I couldn't wait to do my crows feet I had to do it all now. Not true by the way. And also told me a different price in the back room vs when I went to pay, it was over by 115 dollars. Never again. They truly suck.

Lesleigh Rusnak

UPDATE: Just wanted to thank Bev, on her amazing customer service. To what was a not very good experience, you truly made me feel much better about the situation. Thank you for taking the time out of your holidays to reach out to me and my mother to help rectify the situation. It truly means a lot.

Ninjawitch

For quite awhile I've been going to New Age Salon & Spa and there is a good reason, a very good reason for that. You can't beat their splendid service, new tech up-to-date equipment, their fantastic prices and best of all kind and great owner along with her wise and top notch staff. Most especially Sheema. She is such an amazing woman. Exceptionally competent at her job. Exceptionally professional in her work ethics, equipment skills, knowledge of things beauty related with a savvy, witty and personable personality to boot. She's civil radiating charm and is a joy to be around and talk with. You want the best in service, price, knowledgable staff and laser hair removal and electrolysis equipment you will find that here and more at New Age Salon & Spa. When looking for your beauty needs to be attended to, or simply want to get rid of that unwanted hair point your arrow of interest here first before you go somewhere else. It's clean, smells wonderful with scented candles, pretty interior. They work hard in every way, and it shows. Give them a try, you will NOT regret it!

Kylah Jade

I've been getting botox in my forehead, 11's , and crowsfeet for over 2 years. I came to this place for the first time because my Dr was on holidays. I will never go back! The blondes bedside manner was horrible! Said my skin was old looking. We discussed a price while my treatment was getting done. Went to pay and it was 100 dollars more. Again waa telling me that i should come for skin treatments beacsue of my skin. I don't have bad skin! And for the first 4 weeks the botox was good. The last 30 days I've had more movement in my areas then I've had before. So I'm going to assume they watered down the product. So I will never be going back and I will be looking for a refund !!! Worst place for cosmetic procedures!! Staff has horrible bedside manner. They're money driven vultures!

Aniela Kuc

I had Fillers injection done and skin tightening done on my face and neck with great results. Very knowlwgable and professional staff. Highly recommended. Great Spa and very good prices.

Lisa Ann

5 stars! Great service. The staff is attentive, professional and very friendly. I highly recommend and the proximity of the location is great too.

Grzegorz Michael

Very happy with my Botox and Fillers injections. I also did laser hair removal on my chest i see great results just with 2 treatments. Highly trained and very friendly staff, Highly recommend.

Lindsay McCarthy

Had a nice relaxing facial treatment, a beautiful place and helpful and knowledgeable staff, I'll definitely be back!

Marta naria

I have visited New Age Laser Clinic in Cambridge and I can honestly say, I am very impressive with this Clinic. I have done six laser hair removal treatments on my legs and underarms and all of my hair are gone, very happy with the results. I also did Fillers in my cheeks and in my lip and again I so happy with the results. The staff are very professional and very knowledgeable. I am loving my results. Very good customer service, and very affordable prices. High recommended.

Fareena Alishaw

I have had laser hair removal and the results are amazing. The staff make you feel very comfortable during treatments. I definitely recommend New Age to anyone wanting to try laser hair removal.

lola baby

I have visited New Age Spa after my friend has recommended this spa. I was very impressed, very beautiful and relaxing place. I did Botox injection with great results. I also did skin rejuvenation, I am very happy with the results. New Age also has great prices, very professional staff, very happyand will definitely go back.

Haneen Ahmed

Professional, nice, and clean place I strongly recommend it.

lara lorenzini

A great experience and I had firsts results right after the first session! Bev is very knowledgeable and Sabrina in wonderful and make me feel at home every time! would definitely recommend and keep coming back

Sanam Baharloo

Katrina did a really good job on my hair with tape in hair extention. Great work great quality !!! I have them for 4 months now .

Trish Kauntz

Very happy with the service received at New Age Laser! Thanks!!!

Cassandra Vedder

I would not recommend if Customer Service is important to you. The manager/boss lady (?Bev) lied to me, telling me that a sale ends tomorrow to get me to by the laser package; which turns out is an ongoing deal. She also is frustrating to talk on the phone to because she always repeats the same questions and doesn't listen when you talk. She gave me false hope that the laser treatment was going to be more effective than it was, then tried to get me to buy a package for another year. There also was a few occasions where they didn't return my phone calls. In my last treatment, she left the ice packs on my laser Rx area... and forgot about me, I had to call the front desk from the back room to remind her I was there. I was very very frozen to say the least. On the bright side, Amber was absolutely amazing, she started a few months ago. She provides great care, customer service, is personable and is knowledgeable in her field. New Age is lucky to have her, but in my opinion, I doubt they value her and won't realize what they have until it's gone.

sabia arora

I go to Cambridge for my botox treatment. I live 2 hrs away from cambridge but its worth. I find Bev to be super accomodating and helpful. The fillers i got done are worth try. I will strongly recommend this spa to my family, friends and everyone. Good job????????

Irena Gawin

Very good quality services and high quality equipment. I had laser hair removal done after 4 treatments, I hardly have any hair left. I also had skin Tightening with Forma absolutely amazing results. Highly professional; and great prices..

M C

I have had my hair cut, my eyebrows done, my nails done, and facials done in this place. The staff are always very friendly and always do an exceptional job. I don't understand these poor reviews. I have had laser hair removal done in a different location years before,. Anyone who has had it done knows that there is NEVER a guarantee of 100% results. Anyone who thinks otherwise obviously either wasn't listening when they signed up to do it, or didn't do research of their own.

Carolyn Walesa

I come to the cambridge location for acne treatments and you should see how good my skin looks compared to before! I suffered bad acne on my cheeks for a couple years and FINALLY I have clear skin again! Its painful, not going to lie, but soooo worth it. And Bev always makes sure I'm comfortable, and the process itself isn't long. Highly reccommend coming here if you suffer from acne. I also go to the Oakville location for laser peels and the deep acne scars I had are gone!

Christina Kavali

I got my lip injection done and absolutely love them. I also had skin Tightenig done on my neck and I am so happy with the results. Great Spa with very professional staff. Absolutely best prices. Highly recommended’n

Jessica Welch

Over charged for the juvaderm and did not work, within 20 mins the swelling left and no results but sore lips. Will not return

Nikki Asselin

Great service, flexible hours, competitive pricing and welcoming staff. 5 Stars - Highly recommend

Amylee Oliver

I am a mom of 3, work two jobs., and have struggled with undereye bags for so many years. I just thought I would always have to endure the insecurities and forever trying what I could too not look in a mirror I have been researching fillers for quite sometime., took the leap and called and had my consultation . Within a couple weeks I was back in store having the procedure done... The two ladies I dealt with were absolutely amazing, made me feel so comfortable, within a few mins of having the fillers done the results were like Jekyll and Hyde to me.. I couldn't help but start crying at how pretty and not so tired looking I felt.., I got a big hug and was told I looked beautiful!! I would definately with not a hesitation tell anyone to come to this spa.. And have already spread the word... I will be coming back anytime I am interested in having any procedure done! Thanks so much ladies ❤️

Z

I had a very unpleasant visit at my most recent appointment. I can tell you I will not be returning to this spa ever again. She was not presentable or hospitable and had 0 enthusiasm. I’m shocked these are the bare minimum requirements to work at this establishment. An African American woman provided laser service where she proceeded to laser off the pigment of a portion of my lower lip. I asked her to stop several times due to how aggressive she was. I now need to wear wear lip liner on daily basis because of this. I am writing this review to warn other women!!! DO NOT VISIT unless you want your lip pigmentation removed!!!!!!! There needs to be a negative star option because a 1 star doesn’t comes close. I just saw the owners response, and I don’t have my legal name on google reviews which is not a crime, nor am I racist, I was just explaining which person it was that provided the service. She was a new hire because I’ve went there before and she wasn’t there. Just because someone is a health care professional doesn’t mean they are great with dealing with clients and maybe you should look into that being a business owner in order to keep your clients.

rodolfo jt

Over the last year I have been getting laser treatment. Bev has been a delight all year and provides great service with focus on my well being. The 1 star reviews are trolls (same review for several locations)

Yvonne Orellana

Sheema is absolutely phenominal. Makes you feel comfortable during your appointments and she does her best to distract you when the laser feels slightly uncomfortable. Was definitely scared to do laser at the beginning but I recommend it to everyone. Thanks Seema.

Minya Barisic

Never had better results and better customer service! They Clinique is very clean and accommodating. Highly recimended !

Sofia Boygin

I bought a package for laser hair removal and after the second treatment I already saw results, I had my first consultation with Bev, she was very friendly and knowledgeable and made me feel very comfortable. The procedure was very fast and painless. They have great prices. I also had a Vitamin C facial done, one of the best facials I have ever experienced. I did a Botox treatment two weeks ago and I am so happy with the results. All and all a great Laser Clinic and Spa. I highly recommend.

Dianne Luca

i come here to get my nails done and I have never found another place like this! The staff are so friendly, inviting, knowledgeable and talented! if you have the chance, trust me check them out!!

Amy Hallan

Great place! Love the staff they are so friendly and easy to talk to. Got my facial done here and it was the best facial I’ve ever got. Highly recommend this place!

Katarzyna Brown

I have been getting my HotSculpting done, as well as Botox and Fillers injections at New Age Spa for the past few months and I’am incredibly happy with my results. The management is very knowledgeable and they have the best injectors. I have met Bev the owner of New Age, she is extremely knowledgeable and very professional and extremely kind. Thank you New Age Laser for the amazing results. Highly recommended.

Angela Cabral

An amazing place for laser hair removal! I originally bought a package with another spa and it was a disaster. Luckily I tried New Age. I got great results from New Age. The prices are very reasonable and the service is fantastic. I finished my package for full legs and noticed a major reduction in hair so I decided to buy another package for full arms. The staff made me feel so comfortable and the laser is done fast with virtually no pain. I highly recommend this place. Thank you New Age Laser Staff!

Gudrun Haas

Great place, I highly recommend it.

tuba yilmaz

I started new age laser last year, I did 10 treatment,but it is still same. there is no change on my body .I was with Sheeyma who is in Kitchener brunch and she is really nice kindly . She gave me some promises when I said there is no change on my body.However when my all treatment are done i went to tell them there is no change i want to somefree treatment because they promised that ,,but the boss of this place so so rude. She only want to talk and explaining new package. I DO NOT LIKE THERE AND NEVER ADVISES THERE!!! Please save your money!!!! I did this mistake BUT PLEASE YOU DO NOT DO IT...and I am really so sorry and regret why i went there...

Faizah G

Amazing service as results are visible, staff is amazing, and a warm welcoming atmosphere, would definitely recommend this place to others!!

Maria Pacheco

Love the atmosphere. Staff is very friendly and experienced. Great support in working with me to get the results I need. Have gone there multiple times all for different laser treatments and would recommend New Age to anyone. Prices are very reasonable as well

stephanie landons

Bev hired me as a nurse injector. She kept "forgetting" to do my contract but I kept showing up for orientation anyways - upon doing a consultation with 2 women for botox, she expected me to inject them WITHOUT a doctors order. (You should Never receive injections from a nurse when you have not been assessed by a physician or practitioner). At this point, I decided to resign and Bev refused to pay me for my orientation hours.

Kasia Katarzyna

Very good services, and excellent prices and laser equipments. Very happy with my laser Hair Removal results. I only had 4 treatments and i do not see my hair growing. I also had IPL skin Rejuvenation done, amazing results. Very happy!! Highly Recommended.

Sara H.

Wayyyyy over Priced and rip off!

Manvi Arora

Botox service is great at cambridge location.Highly recommend

Rubina Gaya

Excellent service, short wait time, friendly staff, results are visible in few treatments. Would definitely recommend!

Heather

Best facial ever! The atmosphere is so relaxing and the staff make you feel right at home. I will definitely recommend family and friends.

Bonnie Carragher

I bought a series of 8 skin tightening sessions. After the first 4 sessions we were in lock down and since coming out of lock down I can’t seem to get an appointment. They still owe 4 sessions for which I’ve paid. They’ve cancelled 3 times and today when I arrive for my appointment they have another client during my scheduled appointment. There seems to be no accountability even though they confirmed the appointment with me. This is very unprofessional and it feels like once they have your money they would rather not provide the set is as promised . I’d like to cancel but I see they offer no refunds for packages purchased. ( other services ) ? But who wants a substitution when they couldn’t provide you service the first time. So my advice is of you want to go here pay as you go and don’t buy multiples of anything. Not impressed.

H D

Bought two laser hair service 'unlimited' packages. They are not unlimited fyi, maximum 10 treatments per package for small area, 6-8 for larger area. The small area treatment did not work at all. The larger area is patchy. The staff go over the area at lightning speed so it is impossible for the laser to hit all areas. I will be taking my business elsewhere.