Reviews of Fortress Hair & Spa (Spa)

Dhaval B

Very friendly team and positive environment. Had really great experience. Welcomed me with warm smile (I'm a Hospitality Professional and I understand how important a simple smile is). My Hair Dresser was Denise and she made my day. Thank you, Team Fortress.

Heather Reeve

I has Shelby, she was perfect! We talked through what I wanted she made sure she knew exactly what to do! She told me what I would need to do to style and it was so simple! Highly recommended!

Trudy Bartko

Best service! Front reception is always so friendly and welcoming. ❤

Karen Gadica

wide variety of good brand hair products. good customer service

Sunita Miya-Muganza

So I walked into this Spa. I was not greeted at all. Moments later, the receptionist finally asked what she can help me with, I told her that I wanted to do my eyebrows. She said to asked the stylist. Mind you this is my first time in this Spa, I am not sure who she meant for me to asked. We waited for couple of minutes confused. There was one customer in the entire spa and 5 employees in the salon, but no one seemed to interested in helping us. Eventually someone approached us. I said can we get our eyebrows done, she said we are close in 45 minutes. I have been waxing my eyebrows for years now and I can tell you that it does not take 45 minutes to wax eyebrows. The spa hours posted on suggested something different. It is not hard to be providr outstanding customer service. She could have simply said, we are about close, can we make an appointment tomorrow or the next day. Instead your staff was rude, condescending and unprofessional. This is not how businesses that thrives on customer service are operated.

Brenda Friedrick

Fabulous Staff

Red Rider

They were polite, but definitely need to work on their men’s haircut skills. I showed pictures of what I wanted (basic men’s hair cut, short on the side long up top) but she cut it way to short and too high up on the sides. My friends and family said it was done poorly aswell.

Samantha Plett

I've been going here for ten years for a reason! The ladies working here are very talented, they offer a wide range of services, well priced, and the atmosphere is amazing. Great experience every time!

Jorgen von stein

A little pricey for a men's haircut, but they are open longer, and on the weekends compared to most other places. I've never had a problem getting in, and they do wash client's hair unlike some barbers in town. They do have a variety of other self care services as well.

Roll no 99 Shreeansh singh

Expensive

Bryan Sehn

Very good! I hot a shampoo and cut for about $22

candice yockey

Love my hairdresser, she's great

Maryanne McMahon

The service here is great! The stylists know what they're doing! The estheticians are very professional and good at their job! Prices are comparable to a bigger city, and i think they're cheaper. Overall, i love this salon and will continue to go back for many years to come!

H G

Just moved to Brooks and took my daughter for a hair cut. She got an adorable side shave with a bow shaved in and chopped a good amount of length off. They did so amazing and were so sweet with her. Will definitely be going back

Cassie Lavallie

So happy with my color. Thank you!

Ryan Lamb

Friendly and professional.

Susie Yang

Most beautiful salon and spa in Brooks! Friendly and great customer service. Love coming for hair color because the price is fair and have never been disappointed.

MYRNA SCHELSKE

My favorite place!!! Chris at reception is so cheerful! Love that I can call and get appt with Lisa as soon as I need one

Sheldon Gill

It was awesome Paige does awsome hair cuts will b back forsure

Brianne Hager

This salon is great , the hairdresser we use is Paige and she could not be better, we always leave happy!! The young lady that greats you and takes payment is so friendly it’s always a pleasure to spend time here:)

Brad Stolson

Great cut. Like it here because they stay on time and the wash is always good.

Diana María

Very good service, I loved it and I will go back. Thank you Lesa