We have all the reviews of people who purchase the services of Planet Fitness (Spa) in Belleville (Canada).
Currently this business gets a rating of 4.3 stars out of 5 and the rating has been based on 127 reviews.
As you can see it has an average rating is very good, and it is founded on a very large number of feddbacks, so we may think that the assessment is quite accurate. If people have bothered to evaluate when they've done well with the business, it works.
You know that we don't usually stop to write reviews when these are correct and we usually do it only if we have had a problem or incidence...
This Spa corresponds to the category of Gym.
This is a great planet fitness. The staff is friendly The gym is clean. Most of the patrons clean up after themselves. The change rooms and bathrooms are nice as well. Spacious and clean. They are handling the covid pandemic very well with appointments and solid well thought out rules. When the patrons bother to follow them... Or even learn them.... But you can't fix people unfortunately that's just how they are. Great gym well staffed and managed!
Great gym, and the price is right
Awesome place, wicked price and amazing service.
Want to put this in attendance to the owner and manager. It is my personal experience otherwise the staff is good. I called the gym 3 times as there was an issue with my payment and I was told I will receive a call back which I did not receive until I called again . I could understand as I work at a front desk too. I didn’t want to use the gym for free and wanted to pay. I used the gym only for ‘A DAY’I requested the manager that I don’t wish to pay a month fee while I used the facilities for a day. The manager was utterly rude and said I should pay for the whole month irrespective of my 3 times follow up with the gym. Until then, no one called and asked why the payment is not going through. I didn’t want to be unfair in this bad times. The gym is economical and amazing. Unfortunately I was taken aback by the manager’s attitude & tone; but I shall pay for that month or for day use (which he states is $20) and I shall withdraw my membership which the manager replied, ‘ perfect and have a good day’ I wish you all the best in this hard COVID times.
Great atmosphere. The staff is great as well. Just need to get rid of the covid restrictions eventually
Very comfortable atmosphere
Very inexpensive and clean with alot ov equipment.
Gym is fantastic. The staff is super friendly and supportive, it's a great place to just vibe and be yourself and there's enough equipment that you never feel like you have to fight for something. All in all I'm very impressed and super happy with my membership.
Great staff, always welcoming and clean gym.
Awesome hours, friendly staff ... Just wish there was more free weights over cardio machines
Great atmosphere and friendly staff! I love going here
New to gym and great place to feel welcomed and not judged. Clean facilities and equipment in good working order. Friendly service, staff knowledgeable and price is considerably lower than others in the city. Planet Fitness has everything you need for a total body workout.
Got a membership and haven't regretted it. I'm looking to drop extra weight and dont feel judged here. Staff are awesome, facility is clean and new, well maintained and has great amenities. Definitely the place to go for your average Joe.
even they not allow me to use a washroom in 5:00 am . because i do not take second dose of vaccine.
Was given 2 free day passes. Was fairly slow when I was there...which is a bonus!
Staff are friendly and helpful, and the gym is new and shiny. Not great for me - I understand why others like it though. Area for free weights is very small and crowded even when moderately busy and not much room for body weight exercises. If you like basic cardio and strength training with machine, this would be a great place. Also, nitpicking here but I found their elliptical machines arm poles way to short and I'm not that tall at 5' 7". Their alternative to the elliptical - I don't know what it's called but it doesn't mirror natural strides and again, hand grips really low causing awkward posture. Wasn't a fan! Okay one last thing - what kind of gym offers free pizza and bagels? Stay back evil tempters!
Fantastic gym!!! Great staff!! Absolutely recommend.
it’s a good gym but needs more of the same type of machines like the hip abduction ones and the other machines where there’s only one
Clean, gr8 staff.????
Come workout. At a fraction of the price
Love the place. Easygoing friendly helpful staff. Very clean and hygienic
Staff is always friendly and on top of customer service and keeping the gym clean and sanitized.
It's a very very good place
awsome
Everything is great here from the staff to the equipment. The price is really good too. The best part? Two words: massage chairs!
(Translated) Various fitness equipment in a large space. (Original) 넓은 공간에 다양한 운동기구.
As I said two months ago, a great place with great staff! Although, and this might vary by location and clientele, it seems to me that the Belleville site could lose some cardio machines and replace the space with weight machines. Other than the last niggling comment, my only real complaint is with the people who sit on the weight machines while texting. If you need to send a message after every set, get . . . the . . . hell . . . off! The YMCA has a "no cell phones" policy for many reasons. This is one of them. Ear buds on a treadmill? I totally get that. But the weight machine end of the room needs to be a no phone zone. I know that staff members have spoken to people who are hogging the only copy of a machine while texting and have basically been told to go screw themselves. Not cool.
Love this place
The best thing about planet fitness is it's 10 bucks a month. The equipment is solid, it's well maintained, and open 24 hours day. Dud I mention 10 dollars a month?!?
Great equipment, friendly staff
This is a great club. Very friendly folks greet you at the door. Place is spotless. Trainers have always assisted effortlessly. It’s a warm friendly environment and the black card section is a treat to use. Thanks Best. J.
Tan
I enjoy PF because of the friendly staff, I'm able to work at my own pacewitout anyone judging me. It's a a real enjoyable experience working out there.
Staff are great and the gym is always clean.
Very relaxed & friendly
Very clean. Great staff!
I really like Planet fitness. The prices are great, the staff is excellent and the atmosphere is relaxed and mature .It is quiet and usually never overcrowded . The setup is not super fancy but its everything a person needs the equipment is nice and exactly what I wanted.
I had the $20 membership. They told me there was no hidden fees. Two months into my gym membership without warning and if they would’ve told me I would have prepared for it, they took about a $45 annual fee payment that they never told me about, which resulted in non-sufficient funds in my bank account. Which I also got charged for. If they told me that there was an annual fee and when the annual fee would have happened I would have gladly have made sure that I had that amount in my bank account for when they went to withdraw it automatically. Other than their terrible lack of knowledge and customer service, I watched several people not wipe down the gym equipment and I’ve seen no staff go around and clean unused gym equipment just as a precaution. I normally go for an hour to an hour and a half and even when they’re sitting around they don’t think to maybe go and clean machines because they’ve been used all day
I honestly love the staff. And enough of the staff genuinely try to make note of the regulars and get to know your name and a bit about you to make each visit personal. Its very welcoming. I literally only have one massive complaint: over the last few months the classes offered have decreased and they are pushing their "build your own program" really hard. I enjoyed the classes and what is being offered now is extremely limiting for a mom to squeeze into a schedule. If u can get up and out the door at 6am... Your fine. If you're tied until 9am after the kids are on the bus and before 3pm, its very very limited. I always found the gym was kept clean, wipe down stations well stocked, and locker rooms (female anyways) always spotless.
The manager is very rude I always saw him talking rudely with the customers specifically with the Indians and this is not a good sign for any big organization.
Great gym. Lots of equipment, great amenities. Friendly and helpful staff. Always very clean.
I love this gym. It is a great price for what you get. The washrooms/change rooms are very clean and spacious. There is enough selection of equipment to choose from. People range from newbie to avid gym goer. Love the massage chairs and total body enhancement. Couldn't ask for a better gym that fits all my needs. I started out at fit 4 less and this is a huge upgrade.
Value for money
Awesome place, GREAT PEOPLE THAT WORK THERE
It's a planet fitness. No squat rack, nowhere to deadlift. Free weights cap at 75 lbs. Good for beginners, insufficient for men who want to get yoked.
Not bad.
Not a bad deal overall but could use some improvements and better staff servicing.
The staff are friendly and helpful.
Body hurts
Great, clean, spacious
Not liking the up keep of machines. Equipment breaking I believe they just shuffle the machines around. Staff does not look that Happy. Cheap, but you get what you pay for.
Great gym, super friendly staff.
Good place to work out
The atmosphere here makes it fun to work out.
I love Planet Fitness,here in Belleville. Staff are always friendly. Courteous and helpful. I recommend it highly. I go in the late afternoons,and it is peaceful, especially with the Covid19 restrictions at that time. Wonderfully clean. Always cleaning. I like them all!!
Fabulous experience with the staff, super clean, very affordable. It is so nice to go to a nonjudgemental gym and have friendly staff help you go from fat to fit!!
Love that mall ..and the restaurant is Delicious..and the service..love it..
I was looking for a new gym since the GoodLife Fitness in Brockville closed down and Planet Fitness was my first choice. Not only it's sparkling new and clean, it has everything you need and then some. I was a bit sceptical at first since Planet Fitness has a reputation to be anti free weights and anti heavy lifting but so far I'm quite pleased. I have been training consistently for over 12 years and this is the second best gym I ever attended. The max free weight they have is 75 but then you can move on to the Smith machines. They don't have free barbells which is the only negative point, but you can easily adapt. There are tons of equipment and cardio machines so the chances of you waiting for one is close to none. The peak traffic seems to be weekdays after work which I tend to avoid. I hate social gatherings at the gym and it seems there's a lot of those. The staff is friendly in general but could be friendlier like saying hello or have a good day. Staff was friendlier at GoodLife but we will give them a chance! The massage chairs are great and were helpful after a back workout. Have yet to try that red infrared one and the tanning just to see how it is. It is staffed 24 hours which is awesome for any shift worker like myself. I have been there on average 4-5 times a week and my motivation reached a new height. Brockville never really had a real gym and it was about time Planet Fitness opened one here. Lots of posers, attention seekers and ladies with pounds of makeup to workout but if you know what you are doing and are striving to achieve a better lifestyle then this is the place to go! At that price, seriously, you have no excuse. You made a member for life! Cheers!
Love this place so much. Well worth the wait for it to come to Belleville.
This is a nice gym,but i was disappointed to find out that on their grand opening day they was giving out free water bottles after a certain time to who ever came in.I had already paid for my membership and got nothing.Sorry i don't feel that was right,plus the free pizza is only at a certain time when it should be all day.So if you want free bagels and coffee you are going to have to be there in the morning and that should be all day as well.I had asked about the water bottles and was told they would be given out after 4 along with other prizes.I live out of town and was not going back.They could have at least let the members known about that a head of time so we could have came at that time instead.I was very disappointed.
Staff is incredibly friendly and helpful. Equipment is kept very clean by staff and other gym members. Great atmosphere to work out in. Highly recommend this place, 10/10!
Great place for a workout, I really hope they keep the no commitment deal. Maybe one day they’ll invest in saunas lol that’ll keep me there forever
Great prices and friendly staff
Nice quiet clean environment
Great staff and very clean
I'm home for the holidays with my partner, and my sister really wanted to work out. The ability to sign people in is very convenient. My sister and my mom were able to sign me and my partner into the gym so we could all workout together. The resources in the gym itself are very new and well taken care of. There is a no judgement culture which is super inviting for people just starting out but enough equipment to satisfy people who have been frequenting the gym for awhile. Overall a great please to workout for a cheap price.
I go in the middle of the night and I love it. I usually get the gym to myself and there’s a few staff members there if I need any help. They’re pretty friendly. The music they play isn’t super hyped up so I have my own. The entire place is so new and clean, it’s a pleasant experience to work out there. They have a huge variety of equipment and a couple of each machines. There’s a 30 min circuit zone with timers and free tootsie rolls for customers. I’ve worked out at the YMCA and Fit4Less but this is my favorite of all 3 gyms.
Trained there before covid shutdown great location looking for information how to transfer my wife's and my membership from Kingston. Woundering if we could come into Brockville location to look around and do transfer there
I currently live in belfast Northern Ireland and planet fitness belleville are still taking payments from my uk account, tho only way to even contact is a letter its an absolute disgrace. I need this resolved and the money refunded!
Very clean, very professional, no judgement.
This is a good spot to keep fit for a reasonable price.
It’s decent. Spacious and enough equipment. I didn’t realize they had no barbells for deadlifts and squats when I signed up. They do have Smith machines-but not enough 45 plates.
Clean, large gym with tons of machines. We've never had to wait for any of the equipment. Staff is really nice, membership prices are incredibly cheap. We love going here!
A very judgy group for a no judging zone lol Started and quite a membership in the same day lol
Best price, great people, excellent facilities and free training. What more can you ask for.
All equipment is good and safe
I am new but so far so good. I like all the helpful people. Most gyms don't seem to have any one around to ask questions. That is not the case at this planet fitness. Special thanks to Kat Victoria & Jamie.
Has been over a year my wife cancel her subscription and they are still charging us. I'm contacting the BBB if they do t refund me all charges they have been doing to us.
Super friendly staff, very clean!
Friendly helpful staff, beautiful facility!
The staff were very informative on my first visit and helped me find where to get started and what all I can do well Im there.
We all need a good workout
I go here because I'm fat and I don't wanna be fat anymore! Oh yeah, I guess the equipment is good, and the environment is too! Spend the extra few bucks a month and get the black card, the after workout massage bed is great!!
So clean, even months after opening!
Need to repair cardio machines. They should add to the fountain water pressure since if someone if using one then the other one does not really work.
First time going and was better than expected with the black card
Staff were helpful. Patrons not respecting mask guidelines.
Amazing workout facility with many friendly faces, definetly the environment you wanna be in while putting in hard work????????
Brockville needed a gym that's here for the long haul, feels clean, motivating, and for $10-$20 I couldn't make an excuse not to join. It's amazing! I was on my phone when I walked in so I seated myself where no one could see me, and within a 10 min a manager Cassidy (not a bimbo Barbie) walked over to kindly asking me if I needed anything.
The one and only thing that I can't give a full 5 stars for is because they don't have a bike rack. Whenever possible I bike to PF but I constantly have to check to make sure no one has accidentally backed into my bike or stolen it. I have to lock it to the light pole thingy and that's where the handicapped parking is so I always stress and check on it in-between machines. I've mentioned it couple times to them that they should get a rack because I'm not the only one who bikes there in the warmer months, but they told me something about how they can't because of property people or something. I dunno, I think on the far side of the building if not directly in front of it in a parking spot would be feasible, but who am I to know lol. Either way I wish there was one so I don't have to stress about it every time I'm working out. Other than that it's clean there and they have tons of equipment (tho I wish there was more than one of the ab twister machines), the staff are friendly and the rates the most affordable for Belleville. They have 2 tanning beds+ 1 standing and 1 standing red light, 2 hydro-massage beds + 1 lounger and 2 regular massage chairs. The Black Card membership is worth it for those alone IMO lol
Brest, bientôt and efficient staff! Clean amenities and plentiful equipment!
Good exercise equipment easy gains. Oh! And I love the massage chairs! Great idea for post exercise activities! Wish there was deadlift though, but whatever it's a small thing.
Friendly cleen etc
Great staff. Great gym. Great price
Gym made for amateurs, if you’re looking to lift anything more than 60lbs, this gym is not for you! A staff member approached because I was too noisy for “slamming” the weights that are about her weight on a SMITH MACHINE, saying it intimidates the other members. Get outta here with that BS.
Overall it was a good performance i really enjoyed it
Open 24 hours Great staff New equipment
Great gym.
They offer a membership with misleading fees and cancellation dates. Paying the maximum still requires notice. The facilities are extremely poor. No soap or shampoo in the washrooms. The equipment is very limited. The machines are extremely useless unless you find value in a zero free weight facility. Management is misleading in their fees. They do not accept any liability or wrongful information provided by their staff. They claim there's a zero percent margin or error by their staff due to the a.gm. apparently training them herself. This level of arrogance is poor business ethics and they're obviously desperate to get every dollar they don't deserve. Planet fitness is cheaply made, fees are misleading and you're best saving your money and going for a brisk walk every day to save the money and hassle from this desperate cash grab.
Great people, no judgment gym with always clean equipment.
Great gym with lots of equiptment. Options for tanning and massage beds
Went as a guest with a friend, cancelled my other gym member ship and have been going here since.
Nice and clean, very friendly staff. Too bad they couldn't stay open during red zones as their COVID protocols are top notch.
Great gym but I'm used to Kingston's PF and prefer it
The staffs there are really friendly.
One of the nicest planet fitness facilities I've visited. Well maintained and friendly staff. Crowd control was well managed during this pandemic and everyone was spaced out. Workers would wipe machines down constantly in case people forgot. Great sanitary measures in place.
The staff are extremely friendly, courteous and professional always greeting us with a warm smile. The change rooms are kept clean at all times, the work stations are plentiful, safely distanced and routinely sanitized. The price is right. Thank you PF, you are well appreciated.
Good place and helful staff
Good clean gym nice staff except one girl who needs to work on her customer service once she told us to get out of a area saying it wont work anyways seen her three times shes has been rude twice other then her glad i joined this gym i enjoy the tanning after
I actually helped build this gym so it holds a special place in my heart, but I feel like they can be over zealous on their lunk alarm and pizza/candy and bagels like really guys, we all get what you're doing. They are not there to help you lose weight they are there for your 10 dollars. That being said if you go in there with the right mindset and watch your diet you will lose weight.
I love to come here all the time cause the workers are really helpful and respectful to me I love them all and especially nick he’s the best guy I love him he’s always good to me. When I always walk in and I see him I feel good cause he’s the best . Ahmed kufafi
It sucks
The staff is so welcoming! I was nervous to go alone but I go all the time now. I usually go at the same time and it's nice to see the same friendly faces. They really stand by their judgement free slogan.
Nice and clean. Lots of equipment so never had to wait for anything
I understand limiting the amount of people due to the pandemic, but they've reduced the amount of lockers to use to about 1/4 of what it was. People are risking placing their bags on top of the lockers as it's the only place that's available.
Lots of equipment and machines. Always clean.
I like the inclusivity of the place. I like that there's loads of equipment and you never have to wait to use something. Everyone is very friendly. I'm pleasantly surprised.
Very neat, clean, affordable gym.
Theyvwill start autobilling again b.c ofbpandemic..soo what you need to do, is go in and either cancel, or ask for a 3 mos hold. If you decide you want to return or not. I just noticed on my bank they took the freeze off. Just a helpful reminder.
Love this place. Staff are awesome. Even at 5 am????
Loving planet fitness. The coaches are great as are all the staff. Judgement free like they state. Love the 30 min circuit
Nice and knowledgeable staff. It's not an intimidating place. I deal with some social anxiety and chronic back pain, these were taken into account in creating a workout plan for me. The hydromassage is worth the membership alone.
Very clean, very quiet and comfortable!
Great service
One pLace too make new friends , Great ! STAFF ! ! Your just awesome PLanet Fitness .
great place to work out. it would be perfect with spinning/rpm bikes though.
Shedding my weight off there. I come home exhausted all the time. It is very professional gym. Felt good. Good gym. Do we really need any excuse to not work out there? Go!
Worst staff ever. No respect
Had my first workout at Planet fitness Brockville and the customer support was great! Very friendly, wish I could remember the employees name, he was super cool and nice! Looking forward to more workouts there. :)
A pretty typical planet fitness. The building is a little bit small and things are really pushed together. There is no "lunk alarm" which I think is a good thing.
As someone who has tried almost every available gym in the area, Planet Fitness has got them beat. A point to keep in mind is that Planet Fitness is not a specialized gym. If you are look for a "Gold's" style gym, a CrossFit affiliate etc., You will not find that here. We have those places available in Brockville already. Planet Fitness is a place for all people of all fitness backgrounds and all skill levels to work out, take classes and become a better more confident version of themselves. They offer extremely affordable memberships at $10 or $20 a month. They have a clean and well fitted gym with a wonderful staff to boot. If you are shy, timid, inexperienced or just looking for a new home gym. Give them a try, you won't be dissapointed. A judgement-free zone.
Good general fitness facility, however limited free weights
I don't have anything but good things to say about Planet Fitness. They are so incredibly welcoming and nice. Its always been an intimidating thing joining a gym and the staff both before and after the pandemic are wonderful. Would rate higher if possible.
love it
Very comfortable gym to workout at. Knowledgeable staff always willing to assist. Lots of machines.
Been trying to cancel my membership as I no longer go. They want over $100 dollars and have refused to help me cancel. I must go in. Then I must write a letter. Now their manager is not in. This is stupid, just like Goodlife. UPDATE: Spent 3 days talking to their customer service, who do nothing in the end. Their manager says they have nothing on file for my cancellation request, as I am billed the 4th month in a row. Manager refused to cancel over the phone, says I need to MAIL in a letter now, because I cannot leave a letter at the front desk. She refused to accept my cancellation over the phone with her, and refused to provide a franchise owner number or email address. This is madness. If you sign up, there is no way to cancel. I have already completed 1 year membership with these jokers, they're just stealing at this point. I have no choice but to issue chargeback from my bank.
Great value for money.
Nice facilities, awesome price vs other gyms. Wish it had boxing equipment.
Nice gym. Has what I need. They don't promote it as a gym for power lifters or body builders so the atmosphere is a little more pleasant.
Today I read the comments and I felt to post my and my husband's experience. The manager is extremely rude especially with Indians. We already booked an appointment then also the manager denied of my husband's name in the list. And other 2 guys who were there without an appointment he allowed them first. Atlast he allowed my husband by asking his name as it starts with "D" he(the manager)asks "D" as a "dog". This is very insolent and disrespectful. Manager needs to be changed. On the other side , rest all staff members are very nice. I would have rated 5 stars but will rate 1 star as this behavior is very shameful. Thanks
Great place to go get in shape .staff are always friendly and willing to answer any questions .With social distancing of 50 people at a time haven't had to wait very often to get in .it's a must try !!
Not busy, not noisy. Just right
Place is great, clean , staff are doing great work , especially during this tuff time I do recommend the place for flexibility , price and convenience 10/10
Friendly staff and welcoming environment. Always clean.
Great price and open 24 hours
Brockville PF is always my choice even though I have to drive 45mins each way! The staff are always so nice and welcoming. The gym is so big, clean and has an abundance of equipment. There are so many options for every-body at any fitness level. I could spend all day there! Love the spa as well. Kemptville location pretty please!
Great place to workout, staff is wonderful
Fun place to work out and work. Thanks for putting up with us Michelle
Staff was super friendly and a pleasure to deal with. Only downside is they have no glasses in stock for tanning and are awaiting the shipment. Already been a couple of weeks.
It's really nice and fairly clean. The employees are very nice and always great you and say bye as well as being very helpful.
Awesome place
Proud member for over a year now! I would recommend PF to anyone wanting to live a healthy lifestyle!
It's a new facility with lots of machines available to use. Membership is very reasonable. I was a member in Kingston for a year before switching to Belleville. I ve been a member of the good life and other facilities, but I feel like this place is the best bang for your buck.
Good covid protection protocol s . With the reduced capacity you can access any machine you want!
Lots of equipment so no waiting and the massage chair and hydro massage at the end works for me ????
I think it is a great place to exercise, it is clean and run well thank you ????
Was dead, Canceled membership
Friendly staff. Place and equipment well kept and cleaned.
Great place great staff
No judgemental free zone to get fit and guide in to healthy physique
24 hour gym! Great place for a 5:00 am workout! Clean, and well maintained. The staff is amazing and friendly.
The staff, especially Jim, provide an excellent customer experience.Facilities are always clean and well maintained.Black tag perks are great too!
Great price! Good equipment and staff but sometimes a little busy. If you can go off peak it’s a lot more efficient. Felt very safe prior to latest COVID lockdown, missing my weights.
Wish they had more work benches for free weights
Great staff, easy to understand machines, amazing facilities and it truly is a no judgement place. I love it.
Super clean, nice staff!! Enjoy going here to workout
Great experience
Nice atmosphere
Started getting several plantar warts on both feet. My doc said it was likely from the showers at Planet Fitness. Disgusting. Make sure you wear sandals if you shower there.
great price but a little small and people keep using more than one piece of equipment some get rude when you use it the people who work there are great
This is a a pretty good gym. I don't like that it's all one room . But for 10$ a month it's definitely worth it . The 20$ membership is better. It's very affordable. The staff is always very friendly. The black membership card spa is nice as well. The hydro massage is great. They always have tanning and massage chairs.
always clean atmosphere, super friendly staff, great spot to get a workout In
Nice and clean Club, was happy there until trying to cancel my memberships and getting a refund for the money we were charged for March when the clubs were closed due to covid. Too much hassle, keep my money I guess...
Great spot, all brand new equipment. Love the classes. It is hard to compete with them reqarding price.
Nice place for make a good worckout
Clean and safe while working out and staff is always great and helpful
BIG shout out to Manager JM and his staff at PF Belleville today for enforcing the new vaccine passports. Watched a group of at least 5 show up and were denied entry. To those people, it's not about YOUR race, it's about OUR collective health. Thank you for handling those folks professionally, and moreso, thank you from the rest of us. Well done and keep up the great work **This is an honest legit review. I've been a longtime member of PF and continue to be so. Ironic how the owner won't respond.**
Love it here. It's always clean, staff is super friendly and helpful, they have everything you can think of.
Decent atmosphere when going but I don't recommend cancelling in person. All three ladies at the front were extremely condescending and rude today (July 21st 1:30 pm) and acted like it was a huge inconvenience to cancel my account. Definitely will not be returning or recommending
Hannah Hannah Hannah! Let me tell you Hannah made my experience so easy and informative. I live in Ottawa but my brother is in Belleville and we were looking for a place for him to sign up and for me to go to when I’m in town. Hannah took care of all my annoying questions with no sweat (pun intended) and really welcomed us to a no pressure environment that I feel comfortable going to the next time in town. Thank you for giving a sh*t and being a true professional !
Very clean. Friendly staff. Tons of machines. Good variety of machines.
I have always hated going to gyms, but in retirement I figured I needed some sort of exercise regiment. I enjoy Planet Fitness. The staff is fantastic and always say hello and call me by name. I don't feel out of place and as advertised there is no judgement on your weight and fitness level. The hydro massage beds are a blessing. I feel safe walking in there during the pandemic as both the staff and clients are careful about cleaning. Thanks Michelle and your wonderful staff for making me feel comfortable.
Friendly staff. Clean facilities
Exercise at your convenience. Do it your way or use a guided experience. No judgment zone. Clean facilities and friendly staff.
For $10 a month this is the best and most rewarding thing one can ever do for them selves. Even if used twice a week it will make your life quality will improve.
Excellent facility
Love how i can go in whenever I want
Relaxed friendly atmosphere
Planet fitness has really gone downhill. Masks are optional at this gym as every time I worked out I saw a couple people walking around without one. Dress code is also a joke. But the best part is their yearly fees. Even if they are closed by coronavirus, they demand you have to come in and sign a paper to cancel your membership. They don't allow you to cancel over the phone, but they will offer putting your membership on hold with 'no fees' - except there still will be!!!!!! Oh and if you go down to cancel, you get to stand in line and wait with all the other members too. Delay delay delay and charge. Join now to pay for a closed gym and maybe even catch covid!!
Very well run. Wide variety of exercise equipment and very clean. Tanning beds and massage chairs are nice too with membership.
I went in and was shown around the gym as a prospective member. There was a very crowded 'warm up area' which they have crammed with other exercise machines. People on these machines were literally on top of people on the mats. One instructor was showing people how to use a kettlebell, and was actually teaching them very dangerous form, if they want to maintain healthy spines. The free weight area is very very small, and people were standing around waiting for some space. Clearly this gym is into getting as many people in there as necessary...getting more memberships to meet their bottom line. I declined their membership offer as this place is just plain mediocre. If you've never been to a gym before, you will NOT get safe instruction here. Go where someone has the time to really help you.
Clean, bright and the staff are amazing!
Very clean with friendly staff
What a fantastic gym. Very clean with exceptional staff.
Instead of pizza and bagel days, why not fruit and veggie days or meal ideas for a healthy alternatives? Because with pizza and bagels days you make your gym look like a joke. Had to go in 5 times to fully get my membership canceled and I wasn’t allowed a refund even though for 5 months I didn’t use the gym and went in monthly to cancel.
Driving back to Montréal from Toronto needed a workout. With the black pass any planet fitness is available. I stopped here and was happy with everything as so far every planet fitness has been clean, great equipment with friendly staff.
Great price for a small gym. Would be nice if it had boxing equipment.
Great place, friendly staff.
Great place to workout! Friendly staff!
it was very welcoming and friendly i felt welcomed as a trans woman. i hope i can find and meet some new friends as i am new to the area and i will be making this my home gym
Good price. Nice 24 hours 7 days a week schedule. Judgement free advertisement is actually based on nonsense. It's neither good nor bad. Where there is a staff...there is limited freedom. It would be best if staff stayed invisible and if they themselves do not judge and stay out of people's way.
Excellent atmosphere...
Love working out
Friendly
Nothing I love more than the 30 minute circuit! Keeps you motivated!
Love the spa!!!!!
Best equipments with nominal price and good efforts to make environment safe for people
Get fit. No judgement
My mom went here back in scotland. I'm following the family path. lolll. #planetfitnessforlife
very clean
I am usually very extremely pleased and happy with your gym in Chatham but am very upset right now.you have allowed Windsor people to come in to work out in our gym in Chatham Kent . You put us at risk and put Chatham Kent at the COVID level you have in Windsor STOP allowing this to happen we don’t want an outbreak in our city I feel you are not protecting your employees and members sorry but won’t go till this changes
Music is terribly annoying in the change rooms. Try some Clapton, Pink floyd or Stones.
Not too busy....lots of space and hand cleaner. Most people wearing masks and cleaning equipment
Stay away,the reason iam saying this is because I went into the Belleville Ontario gym on June 15th 2017 to cancel my membership. I was told it would be cancelled however still would have to pay for June which I was good with. However come July 17th I checked my account online to see that yet another month fees were coming out of my bank. I called the Belleville gym spoke with Michelle who apologized for the mistake and that I would be refunded in 7 to 10 business days. Tried calling and keep getting told she is not there. I will never recommend this gym and to anyone one thinking of joining and decide to cancel, put a stop payment on them or you just might get a surprise.
Clean and tons of equipment
The only good thing is the low price. You can bring a friend and use the tanning/massage section for cheap. However, the gym is low quality, have a few selection of machines/weights and the staff is cluesless about the basic of working out... Here are some points: -no deathlift bar, only smith machines -max free weight is 75 -_- -way to much cardio machine. Few weight machines and pouli for the amount of ppl -machines are dusty and not kept clean -staff are not helping anyone. So many people don't work out properly. It's even dangerous sometimes and no one tell them How about the washrooms: -No tissues or hand paper to dry your hand. Only automatic dryer that takes for ever to dry your hand not even properly -floor full of gravel and super dirty -small locker where my bag barely fit -shower with no intimacy. Change rooms are appart... Like wth. They could have installed the shower next to the change room so you don't have to walk naked in front of everyone. You don't have any room next to the shower to leave your bag and clothes except a little hook where your towel barely fit... They serve bagel and pizza once a week. ITS A GYM, that is sooo weird. If you wan't to eat pizza after a workout, it's because you don't workout hard enough or it will make you puke. Overall, if you don't have a lot of money and you are a beginner, you can tolerate this gym but it's really disappointing to me.
Clean, friendly, lots of room , lots of equipment, cardio, strength, hydro massage. Incredibly affordable!
Excellent facility... Very helpful friendly staff. Can't beat it for the price
Great place to work out, always clean
Awesome place! Super friendly, clean, affordable, what more could you ask?
Awesome experience.. Very clean and organized.. Thank you Hope and Amanda for the tour..????
Great place to work out, clean and friendly staff
Love this place great people
Great staff, alotta help, many thanks!
Did circut class cameron was great let me join in even though i hadnt signed up for todays class. Thanks cameron
I love my planet fitness in Chatham. Love the staff, the facilities and the location. Feel and look so much better since I started going !
Great facility, great staff, great value
Planet fitness is an excellent place to get in shape without feeling shame. There are all kinds of folks coming. Every size or shape with a common goal to get healthier and more energetic. There is tons of equipment and a trainer on site. Note... You cannot bring in your own trainer as they have insurance issues if there are injuries. They have refreshments if needed. A couple tanning booths which are free to use with a black card membership as well as aqua message chairs. The membership is less than 25.00 per month and you can bring a guest every time you come. I've been to a few other gyms and planet fitness offers more than any others at about half the price... the perfect investment.
So... there are four showers in the men's change room. Three of them have a hook to hang a towel and two have a rack to put your soap and shampoo. Brought to the staff attention three times over a two month span and still no change. The women should limit their group size in the classes in the warm up area. The entire area and all mats are taken up monopolizing the whole room. Get off the equipment when you are texting or dialing up songs. Some of us are actually there to work out. This is common gym etiquette. Review your wall posters that all refer to males. Non judgemental?
Oh JM what a guy!! I mean what a guy!!! I can’t believe such people exist… so kind and so funny!
Cheap gym, black card is cheap without contract and gets some nice benefits (including tanning beds if your into that)
Love the crowd meter so you can chive to go when busy or not up to you nice option. Staff clean in a regular basis and everyone there seems to do there part.
Hope so your all team is doing well...just want to tell that everything is very good with your gym but your one manager is very rude and mannerless guy...didn’t know how to talk with the customers and was blackmailing me that he will cancel my membership without any reason...he is a male guy looks around the age of 35-45 ...and the thing was that appointment system ...there were not even 50 people and he denied us to enter even I was also booked for my time 9-10:30 and still he didn’t allowed us...was very very rude to us especially our Indian guys..hope you will take an action towards it . Thanks
Clean and the staff is very friendly.
Great place to work out friendly staff.Lots of machines and cardio equipment. Super clean nice layout Visited another planet fitness does not compare with Chatham .Keep up the good work
too busy
Helpful staff, good atmosphere, and lots of equipment for a small space and nice womens room
Clean and nice staff
I've had a lot of medical problems in the last couple of years but I still go every other day I don't go as much as I used but the staff always ask me how I'm doing and is there anything that they can do for me. The manager is very friendly with everyone and seems to know most people by name also you can ask the staff anything about the club and they always take the time to explain what ever you have asked about.
This gym has everything you could want. The Planet Fitness team are very encouraging and they get to know each one of their clients on a first name basis.
My go to gym. Very friendly staff and very clean.
Very clean and affordable gym. People of all ages, shape and sizes. Very well managed by management and staff. Always friendly. Great over all gym.
I have been with them since they opened and really enjoy it. Great staff, always friendly. Price is super and that takes away the guilt if you miss some time. Cleanliness is super. It is a privilege to be able to have a place to go in this pandemic not a right.. Keep up the great work!
Good
I think the staff are amazing and friendly, especially Chelsea and Jacob at the Chatham Ontario site. Really miss working out, hopefully opening back up soon
Great spot to unwind. Always clean.
My first time at Planet Fitness was amazing! The staff was friendly, the gym was clean, and the people who workout there was friendly. Thanks for an amazing experience, will be returning here again :)
Cameron was amazing explaining how to meet my goals and showing me the proper ways to use the equipment. Now I feel like I will get the most out of my workouts. Thanks Cameron!!
LOTS of equipment never have to wait. If you are remotely fit your not welcome. My issue is the way they inconsistently enforce tank top policy. Great staff and very clean just wish this judgement free zone applied to everyone including fit people.
The place is good , but the manager is real dumb , he is so senseless , he doesnot know how to talk to customers without reason he wants to cancel my membership , rest all the employees are good , but the MANAGER needs to be changed , i hope planet fitness will take a action towards this guy ,
I am so impressed with PF. The facility beats Goodlife by a landslide (modern, super clean, brand new machines), and the prices are MUCH more affordable.
Clean spacious great workout
Nobody stares at you, judges you, and there are no meatheads there that make you feel like you don't belong. Everyone just comes in and does their own thing respectfully. Super clean facility also and the hydro masaage chairs are awesome!
Damn great
Great gym!
I really enjoy this gym. The staff are friendly, helpful and always busy "doing their thing" (answering questions, greeting people, refilling cleaning stations, cleaning machines). Nate/Nathan is a great guy ????
Great price. Friendly staff. Very dirty wet floors in winter... staff refuse to enforce outdoor footwear policy.
Took money out of my credit card when they weren't supposed to
Very clean and awesome for beginners like myself. Just dont fall to temptation of the pizza and bagels
It's not a gimmick for just $25 a month you get = Unlimited gym access 24/7. Unlimited access to the spa area 24/7. 1 Free unlimited all you can eat pizza day & 1 free bagel morning as well. Between the all you can eat food, unlimited tanning & hydro massages you honestly don't even need to work out if you want because the free food pays for the membership itself ????????