We offer you the reviews of real people who are purchasing the products of the Retreat Salon & Spa (Spa) in Alberta (Canada).
At this moment this business receives a rating of 4.4 stars over 5 and this score was based on 116 reviews.
You may have noticed that the average score it has is quite positive, and it is founded on a very large number of scores, so we can think that the score is quite credible. If people have bothered to give their score when they are pleased with the business, is that it works.
You know that we don't usually bother to put opinions when these are good and we usually do it only if we've had a problem or issue...
This Spa is classified in the category of Beauty salon.
I had the pleasure of getting Allison (I do believe that's her name) She had a very easy going laugh and made the time enjoyable. Of course my hair looked great after!
Have had a great experience with the Retreat - have been going there for approximately 5 years straight - !!!!!
My favourite Salon! From the time you walk through the door you’re greeted by friendly helpful staff. I love that owners Alan and Michelle Skoreyko are not just business owners but dedicated community members who give back to Fort Saskatchewan in many different ways. The Retreat is stylish, clean, inviting and offers a number of services by their skilled stylists, massage therapists and aestheticians. Michelle Tingley is my stylist. She is excellent in both cuts and colors. Michelle really listens and works to help you achieve the look your going for! The Retreat has a number of great stylists, health and beauty professionals there to help you out.
My hairdresser was fantastic and knew how to deal with curly hair issues. I would highly recommend going to this salon.
Very friendly , Grate service !
Krystal is the best!! Awesome customer service, super friendly, knowledgeable and easy to talk to! Wide range of products too. :)
My wife and I had a fabulous time we had the couples retreat treatment. I love it so much that we will be back again!!!
the hairdresser was very friendly and super easy to get along with! It's very neat and nice inside, they make sure you feel welcomed, and make sure you have a variety of refreshments, overall the service was great, but my hair was not exactly the color I wanted it, and some of the employees weren't as friendly, but I'm willing to give the salon another chance! ????
Great Customer Service. Owned by a local husband and wife team who value the customer experience and their staff professional development. Always staying on top of industry trends and ensuring employees attend courses and refresher training. I've been going here for years...they never disappoint.
Always leave happy.
I always have an amazing time when I come in. Kathlyn does an amazing job & is very kind to everyone.
Awsome my gal is the best colorist - always polite staff fun and friendly lots of parking easy access from town or the highway - even the bridge
A great place to go! Great customer service and staff. Dani does a great job!
I've heard good things so needed to check this out myself. I walked in without an appt and was seen by a hairdresser within 5 min. Made an appt for the next day for a pedicure and got a free paraffin dip with it. The girls were very friendly and you could tell were experienced and professional. Loved my hairdo and loved the pedi. This is now my new place to go. Highly recommend!
Great service! Brenna cut my hair the way I wanted seamlessly. I was so nervous since I've had a lot of bad experiences but everyone was welcoming and did a great job!
Friendly service, enjoyable, cares about their customers
Great salon with friendly staff. I would recommend this place to anyone looking for haircuts, hair coloring, esthetician services and more
Good customer service. Good workers
Karyssa did a great job! Was pleasantly surprised at how reasonably cost the retreat was!
I've been coming here for years. Great place, professional, courteous, nice atmosphere!!!
I was loyal for over 7 years until I had to cancel twice due to a personal matter. I was told that if I wanted to rebook I’d have to first pay for a service I didn’t receive. I understand they work on commission but after 7 years of extensions Colors and lots of money I was treated like a stranger.
I go here for pedicures and Courtney is great! They have deals called happy hour that get you discounts plus u get to keep your polish!
Had lovely pedicures today. The girls did a wonderful job and were a lot of fun. The staff here are always friendly and inviting.
The staff are always very friendly and super helpful. I started out getting my waxing done with Courtney- she makes the Brazilian as comfortable as it can be! And now I get my hair done by Brenna- and loving it! Such a great place!
Great hair cut / color and the staff was really nice
Coming to this salon was the worst decision I ever made. I asked for a bob haircut to Krystal and all she did was cut my hair uneven (definitely wasn't LAYERS) and it wasn't bob. She charged me way too much than my regular salon. I had to go to a different stylist and she fixed my hair. I waited three days for the owner to call me to hear him say there is nothing we can do. I used to do hair before and I know she didn't know how to cut hair. REALLY REALLY DISAPPOINTING. I would rather cut my own hair with my eyes closed than go here again!
The ladies who did our mommy and me package were sooo lovely. My 4 year old is scared of having her nails cut and the woman who did it was so good and patient with her. They made my own feet so soft, softest they’ve ever been. Well priced and we got little free samples after our appointment. Would love to come back here!
Staff here is awesome
Awesome place. Have gotten my wife a spa day a few times and she absolutely loves it. From awesome hair stylists to awesome massages, you should check it out!
Estheticians are THE BEST in the Edmontom area. Consistent, professional, polite, and helpful.
Very friendly staff. Wide variety of products available for sale. Reasonable prices. Easy to book in on short notice.
IT WAS AMAZING GREAT ATMOSPHERE SO HAPPY BRENNA WAS GREAT 100 PERCENT I WILL BE BACK THANKS SO MUCH 5 STARS
These are befor and after pics and the picture I used for reference to what I wanted done. Needless to say I’m very displeased with the results. And when discussed about the job done blame was laid upon the customer and not professionally dealt with
From grown out fried and brassy to sleek , chic and gorgeous ???? Tottaly digging my new do !! I have been looking for a lifetime hair stylist and I finally found her !!! ???? The RETREAT in Fort Sask is giving %25 off your entdire cut and color if you've never been there before !! Great prices , amazing service ???? @theretreathair all of the girls there are incredible !
Had such a great experience. Dani gave so many new tips and tricks to do my hair. Loved it :)
Courtney was AMAZING!!! Professional, well-informed and personable!
Had a haircut at the Retreat last week. I now have a 3 inch wide strip down the back of my head that is an inch to an inch and a half shorter than the rest of my hair. This girl thought she knew how to thin with a razor. I'm just glad my hair grows fairly quickly.
I'm a barber guy cause I'm cheap but my wife always looks good coming out (and going in). My daughter's love Jenna!!
Great selection of Eminence products
I have been here a number of times for waxing and it has always been ok. It's never been great service but it clean and slightly cheaper than other places. Every time I have been here I have always made an appointment and never got in on time. I showed up for my allotment exactly 8 min late and they had marked me as a no show and refused to get me in. Horrible service.
Brenna kills it every time with my hair !! She’s an amazing job I highly recommend her !!
Vanessa is amazing! Only person I allow to touch my brows. She is a great asset to The Retreat, always easy to talk with and is very knowledgeable. Thanks V :) - B
Courtney made my first experience here so awesome. She was funny and made me feel comfortable. I absolutely loved my first pedicure experience I got here and would definitely book with her again. I have never had the French Nail polish done before, but now I can say it's my new favourite! ❤️ Thank you Courtney! ????
I'm very disappointed in the treatment your manager has given my wife. My wife comes in to ask her hair dresser a question about her hair leaves satisfied with the answer your stylist gave. Only to have your manager/owner AL call her at home and basically ask her not to come in. For a business that one would think strives for excellence having "master" hair stylist you'd think they would be able to handle questions and the honest opinion of their client regarding their hair. If your going to have an ELITIST attitude then you have to strive for perfection. If you want perfection you have to take constructive criticism. Again I am disappointed and actually quite sadden cause I always left the retreat with a positive feeling. Apparently this feeling was not mutual in all cases. I have been recommending people as I had recommended my wife to go to you and obviously that will strop now. I'm posting this on my Personal Facebook Page as well to spread the word of the treatment my wife has received and the poor attitude and Financial driven Company that you guys really are.,
Great friendly service. Loved Michelle. Could use more than 2 chairs in waiting area.
Service is not good!
HORRIBLE PLACE TO WORK AND GET YOUR HAIR AND SALON NEEDS. AVOID!
Charged 350 for a simple red die by Michelle which faded quickly. When brought up told it would be the same cost to get it fixed. Told it would last 5-6 weeks and lasted two. Also found out the retreat is at least twice as expensive as other places
Courtney was so friendly! She gave me a great pedicure and was very nice to chat with!
I just moved to town and haven't had my hair cut in over year and had been box dyed 20 times over. I was self concious about going somewhere to get my hair professionally cut and colored and the ladies at this salon wete extreamly welcoming I had a wonderful experience and left feeling great. I will definitely be back and I reccomend this salon to anyone looking. 2 thumbs way up!
Friendly staff, nice clean atmosphere, been so lucky to have qualified hairdressers that listen to you, make recommendation on products that will help with our hard water, and does a great job
I’m out of town a lot, but I live in Fort and this salon seems like one of the only good options here without having to drive I to the city or Sherwood Park. I get anxious when I come to the retreat because I feel overwhelmed at times to buy products. The “salon” is set up as more of a store front. You don’t even see or realize they have stylists or other staff when you walk in the front door, they’re all shoved in the back. It reminds me of a “Chatters” type of experience. It’s definitely the products that are on display, not the professionals. I do consulting for similar industry, and it’s obvious the owner(s) only care about the money coming in, and could care less about his staff. Product sales are where the moneys at, not having to split the cost of the cut and colour with the stylists, who actually do the work and get average commissions. I was in to book an appointment during this cold snap in February, and apparently the furnace hadn’t been working for weeks. It was brutal cold in there and obviously it didn’t matter to ownership. I was tempted to call health and safety board when I asked how long it had been like this. I expected to hear “a couple hours” or “a couple days, the heating guy is busy”. Instead, the girl at the front said it had been like this for weeks, and the owner hadn’t explained when it was getting fixed. That’s when I got extremely frustrated and sad for the staff, so I turned around and walked out. Sad to see “Fort’s best salon and spa” (joke) going down the tubes. Only a matter of time before the doors close for one reason or another. Poor girls.
My first experience at The Retreat was just before my wedding. They did a fantastic style then so I've been coming back for over 7 years. I'm always greeted on the phone and in person by name by the cheerful staff! Dani is my stylist now who continues to do a great hair cut and is a pleasure to chat with.
Excellent friendly service
Great service
I have finally found a hair stylist that is amazing. She went above and beyond and was very knowledgeable and able to answer all of my questions. She did not try to pressure me into buying things I didn't need unlike so many other salons. The pricing is very reasonable for what you get. I have also gone here for facial hair removal and they are fast and effective. I recommend this place for anybody who cares about their hair or is having issues with where they currently go.
Love this friendly saloon, Krystal is awesome.
Was very relieved to have a cut by a experienced, competant, sweet and professional stylist, Jenna. I did not have to go home and "fix" anything, nor do I have to hide under a hat for the next 3 weeks. Jenna is very comfortable to be around and I appreciate her listening to what I requested while offerring her expertise. I didn't feel rushed and overall was a great experience. I look forward to my next cut and may try different treatments now that I found someone I can trust with my hair.
Excellent salon & friendly
Saw Beverley today to revamp my blonde hair, and she was absolutely fantastic. Super talkative, kind and did a fantastic job with my hair. The salon is a nice space, and the front end staff were very welcoming.
I just had my eyebrows waxed and shaped by beautiful Courtney and I absolutely love them. I always leave there feeling very uplifted and of course love my eyebrows every time. Thank you so much Brianne for the great customer service you provided you answered all my questions on products and I really appreciate that. I’ve had the privilege of being a customer since 2007 and have seen this amazing business grow and flourish over the years. Well done guys.
Got a pedicure. Loved the massage chairs and the lady working on me was very friendly and professional
Dani is wonderful!
A couple months ago I went in and asked for curtain bangs and shoulder length hair, but instead I got 2 pretty thin strands of hair at the front that aren’t curtain bangs at all and aren’t even cut the same length, and the rest of the hair wasn’t thinner at the end so it looks thick and choppy. I also had to wait 30 minutes after my appointment time for the appointment to actually start because she went way over time with the person before me. My appointment felt very rushed. Don’t really reccomend unless you want a cheap looking haircut