Reviews of Rapunzels AVEDA Hair Salon & Spa (Spa)

Scotia Buchan

Made a last minute to decision to get some spa treatments the day before attending a wedding in town they were able to squeeze me in later in the day and they were lovely. Clean professional service, delightful tea available while you wait.

Tina Samartinean

Had a massage with Judy, she did a great job! The massage table and covers were very warm which made the experience truly great considering how cold it was outside!

Josette McGregor

Truly wonderful massage with Tyler. Very lovely salon.

Elle Bo

I've been struggling to find a stylist since moving to Canmore. Long-term service relationships can be a challenge to establish due to the transient nature of the town. I reached out to Rapunzels through Instagram, inquiring about a recommended stylist for my hair type and received Melanie's name. She did an exceptional cut, took time to teach me a new option for styling, and was great to visit with during the service. I will definitely be patronizing Melanie and Rapunzels now :)

Laura Bilger

I just had the most relaxing pedicure with Janet! I called first thing in the morning and Crystal was able to find a time that worked. The massage was fantastic and I was able to relax in the lounge while my polish dried. Highly recommend!!

Ashley Croucher

My friends and I had a pedicure here. The atmosphere was beautiful, the staff were professional, and the service was great.

Levi -

We had a fantastic time at the spa. The atmosphere and staff were equally amazing. I can't say what service my wife and I got for fear of losing my man card.

Robyn Burns

$94 for manicure and she didn’t touch my cuticles at all. Nails are all different shapes and uneven lengths. In better lighting I’ve just noticed the polish doesn’t even go all the way to the edges of my nails. This was basically a polish change for $75 more than I’d pay at my regular nail salon.

Karin Nussbaumer

Nice setting, friendly staff & great service.

Tyson Hale

My wife and I thoroughly enjoyed our spa day! The messages were great, as well as the staff!

Nikita Mathias

Had the stress-flex pedicure today with my sister. It was absolutely lovely. My sister was getting her pictures done later and they last minute offered to do her make up. The pedi was super relaxing and my feet feel and look great. Super friendly, well cleaned beautiful space. And they are handling the covid situation very well. Will definitely be going back there.

Laura Bartley

Love Rapunzels!!! I am in Canmore quite often and I always choose Rapunzels for my spa services. I have had massages and pedicures and both are out of this world! The atmosphere is so relaxing, especially in their waiting room and that tea!!! I could drink it by the gallon. My most recent service was a massage and it was fantastic. My therapist was so attune to my needs and wishes. She was so thorough and caring and really listened to me. I felt like a different person when I walked out. I cannot wait to go back!

Alexandra Larsen

Really nice atmosphere and front desk staff, but the stylist really didn’t listen to what I wanted. I had very thick, long hair and asked that it be trimmed (kept quite long as I’m getting married), thinned out, and layers be added around the face. I left with a bushy, shapeless blunt cut that was nearly a full foot shorter than what I went in with — yes, I measured. Needless to say, I was disappointed and shocked with the length so I wasn’t about to ask for a re-do on the layers/thinning. Be very up front and adamant about what you want, especially since they cut it wet. I’m very concerned I will have to get extensions to achieve the style I had wanted for my wedding.

Liza JB

I really love the ambience here. It's very relaxing. I had massage, facial, eyelashes done here and my experience was 5/5. Hair service tho, was a different story ????

Stephen R

Unfortunately I used to love getting my hair cut here, BEFORE the pricing was great for a men’s hair cut.. but $42!?! Plus a tip?! That’s a little much for a men’s short hair cut. I can drive to Calgary get 2 hair cuts and drive back for the same price. You really should advise your clients about the price prior to the service and make your pricing more upfront. I was willing and expecting to pay around the $30-35 mark for Canmore plus tip but still shocked with the price. The stylist was friendly but unfortunately I would NOT class her as an advanced stylist!! AFTER I SHOWERED once I got home I HAD TO SHAPE AND CUT MY HAIR AGAIN!!! The bottom was not straight, long pieces everywhere and fluffs of hair left. Not impressed at all!!!

Audra Butt

Very nice, clean and smells delicious! Staff are friendly and helpful.

Shea Weflen

The service and friendliness of staff at Rapunzels was personable & knowledgeable. I felt pampered in my service, loving the heated towels, as well as the picturesque mountain views. I highly recommend visiting this spa, you will certainly float out the door!

Jen Verwoerd

I had a very reasonably priced, 90min therapeutic massage here, and it was sublime. The massage therapist was so calm and attentive that it was easy to relax. She worked around a recent injury, taking care not to cause any pain, while giving me the much needed therapy that I was expecting. Will definitely be back next time we're in Canmore.

Preston Pandos

"WOW" is the only word that comes to mind after receiving an incredible massage from Penny. No better way to start the year off. Do yourself a favor and book with her. Thank you.

Mel Leason

Best spa facial ever!!

Amy Devine

78 dollars is a bit much for just a trim...

Matthew Litke

Good service.

Melissa Brunner

Had a great first massage here. Very relaxing!

Kelly Gibbons

Such a great spot to visit if your in Canmore

Maple H

My husband and I had an amazing experience here! Right when you walk into Rapunzel you feel relaxed. The receptionist was very friendly and helpful! The place is gorgeous with beautiful decor. My husband said he received the best massage and said i HAD to leave a 5 star review! We will be back next time for sure!

j q (mortyc100)

went for my first massage here and they did not disappoint! average price

Sabrina Devasia

Great service only when it suits them. They canceled an appointment on me after I got there for some building issue. The worst part was I had finished a night shift and had to wake up 4 hrs sooner to make the appointment. No compensation or accommodation was made to make up for my inconvenience. If I had to cancel on them at the last second they would have charged me full price for the service as they had my credit card information on their system. Extremely disappointed never went back there again. Thanks for the reply but that's incorrect. The incident happened in early 2014. Are you suggesting that I made up the whole incident to such elaborate detail? If you have not had building issues, which may have very well been the case, that however was the reason given to me for the last minute cancellation whether true or not and apparently the then owner was aware of the incident.

Hasti Dave

We had an amazing experience. While we were finishing our honeymoon, we decided to take. Array day in Kenmore before we head back home. We got a couple's massage and I got a hair cut. Everyone was professional, the salon was neat and clean. Had a great, relaxing day!

Kat Sidorenko

I had an appointment at Repunzels and it was great! The hairdresser was very professional, asked the right questions to figure out what exactly I wanted, and also let me know her experince and opinion to have the best result for my hair. I came in for highlights/balayage, and I absolutely loved my hair. It was the perfect shade of blonde, no brasiness, clean, and fresh for the summer to come! Highly recommend this salon. Will book for other services and hair in the near future. Thank you!

Alysia Melnychuk

Best pedicure ever! I've had shellac (gel) pedicures done at least 10 times in the past 5 years and not one has lasted more than 2 weeks. I had this pedicure done on Aug 13th, almost 6 weeks ago. I told the technician the trouble I've had with peeling and she took extra care to do a good job. I would definitely recommend ????

Chelsea Radke

Headed to Canmore in need of a solitary getaway and booked at Rapunzel Spa and Salon. I must mention that I am a massage therapist and have been for 10 years so I am very familiar with treatments and spas. Rapunzel was great! The spa is very "mountain-esque" it feels like a ski chalet. My only disappointment was that there is no option to change out of your street clothes. I sat waiting in the lounge in my jeans and it just didn't feel relaxing. I also asked if there was a steam room and was told no, but then saw one? That must be for special treatments I guess. The lounge is cozy with magazines, tea and water but I think this could be upped by offering some cookies to snack on and add robes to the mix! Side note: if you have trouble with stairs you may want to avoid this place. Negatives aside... I had the greatest massage from a therapist named Ellen. If you book a massage here I highly recommend her. She is attentive and gives one of the best massages I have ever had. Every time I go to Canmore I will make a point of booking with her. So great! Overall an excellent experience and I will be back.

Nikki W

I had the therapeutic wrap and it was very nice! Salon was very clean and organized. The girls were very friendly and professional. Prices are very reasonable compared to others in Canmore.

Jessica Yaacoub

Beautiful salon and spa. They provide excellent customer service and go above and beyond to meet client's needs.

Leslie Taylor

My visit to Rapunzels included a facial, a mani and pedi. The care that went into all 3 services was amazing. I was also impressed with the top notch products that were used. I came away that day feeling wonderful. Definitely will be back! ????

Micheline Lambert

I have received consistent, professional and thorough assortment of services from Aveda Canmore for over 6 years and highly recommend visiting this spa for their full array of hair, aesthetics and/or body treatments!

AC Yussuf

Nice spa and massage place.

Joe Loyola

Very well organized, sanitized, KNOWLEDGEABLE staff, that young girl got me walking better after the massage...

Sheila P

Really enjoyed the For Her package which includes a facial, manicure, and pedicure. I have absolutely no complaints. Janet was excellent! The facial, that includes a neck and shoulder rub, was very relaxing and Janet has super soft hands. She even fit me in for an eyebrow wax that I hadn’t booked. A wonderful experience. I would highly recommend it.

Paula Clements

Booked in for a massage, reflexology and facial. I had Delanie for the massage and reflexology and Jessica for the facial. I would highly recommend both of these individuals. Both extremely professional, courteous and kind and very good at their work. Very nice, cozy establishment. Will be back again!

YZ Pham

I had the hot stone massage on a cold snowy day, it was one of the best massage, and the place was very clean with many Covid safety measures in place that made me feel safe, definitely will book again next time we visit Canmore.

Jaime Sanderson

The energy at this spa is both peaceful and revitalizing. Your every need is catered to with simplicity and elegance. Their therapeutic massage is the perfect way to ground yourself and reset. And the facials here leave you feeling radiant.

Julie Webber

Two of my girlfriends and I booked appointments at Rapunzel’s back in February for our girls wkd trip to Canmore this month. We hadn’t ever been to Rapunzel’s before however decided on this spa after reading the excellent reviews. The spa itself is beautiful, cozy and inviting inside, probably one of the nicer spas I’ve been to in terms of quality amenities. The service itself however was fairly disappointing :( I had the signature facial and at the beginning of the treatment I specifically asked the girl to do extractions and showed her one in particular that I wanted taken care of on my chin, which was the only significant blemish I had at the time so it was not hard to miss (she completely forgot to do it all together). The massage portion of the signature facial was probably the most disappointing of all. My significant other has given me a better massage while half asleep on the couch, seriously. Think circular motions being repeated quickly over and over on the same spot with little to no pressure, it was the worst massage I’ve ever had... At one point she also left the room for what felt like forever (although likely 5-10 minutes) while I had a hot towel covering my face and I was overheating uncomfortably to the point where I actually started sweating.This is the first time I’ve had a facial where I’ve been left in the room for several minutes, instead of that time being used towards the massage treatment... At the end of my treatment I wasn’t given any feedback at all (which seems standard for any facial I’ve had in the past), it felt like the girl just wanted to rush out of there as I was the last appointment of the day on a Friday. On a positive note, my face did feel really soft and refreshed after. All in all it was a mediocre/disappointing experience and I wouldn’t go back here for a facial.

Patricia Lafontaine

Kerry did an excellent job with highlights, lowlights, and cut!

Megan LeBlanc

Very clean, professional and friendly. I always look forward to go there

5zal

They do not know how to cut thick hair. Once you wash it, if it comes forward, it will be obviously uneven. The first time, I thought it was a mistake. The second time I was beyond disappointed. I can't have them down.They won't fix it and they will blame you. These people are not to be trusted. They prefer to give you a long session of hair dryer and brushing so that it is all hidden (as if normal people have time or interest to do so) and then you are stuck with the problem.

jill

I am so happy with my haircut. Kerry did an outstanding job and I'm in love with the results. Thank you, will be back!!

Isabel Cholette

The facial I got from Gaeb today was far more than "just" a facial. What an incredible experience! Loved the products, my skin looks and feels amazing and I feel completely relaxed. Can't wait to go back!

Cathy Morton

This spa is fantastic. Mel did a fabulous hair colour and cut. I highly recommend this Spa!

Les Pahl

I had a great experience at rapunzels. The atmosphere in the salon is incredible and the staff are friendly. I also really enjoyed the hot towel and scalp massage with my mens cut. Next time i am in canmore i will defiantly check out heir spa services.

Bonnie G

Another great experience at Rapunzels. Had a facial today and was one of the best yet!

Shelby Brodersen

Good company, awesome pedi!!!

anjali shah

Wonderful experience. One of the best birthday treat I ever got

Chris Miller

Great massage staff. Great hair staff. Always leave looking and feeling great.

Dhaivat Trivedi

Patricia was very helpful in booking procedure and very easy to deal with. Arranged the surprise signature wrap treatment for wife she loved it and use of quality products help to enhance the skin health. Great job

Chris Lavoie

I made an appointment for a hair cut and dye, I was told over the phone that it would take 2 hours. The girl asked me if that was alright and I said Yes. When I showed up for my appointment and was sitting in the stylists chair I was told they wouldn't be able to do the colour and that I needed a consult. It would of been nice to know about this before I was sitting in the stylists chair on my only day off. My hair cut took less than 20 minutes. As a Canmore local I am not impressed with the lack of communication, I Will be going to a different hair Salon from now on. The salon did contact me and apologized which was nice and also offered my money returned, I do appreciate that but my hair cut was fine and was not the stylists fault.

Isabelle Rouleau

I have been getting my hair done and my massages here for over 10 years and the service is always consistantly good! It's relaxing place to come to and unwind!

Connie Bullock

My husband & I had pedicures here today & a top notch spa! We will be back

Kathy Kutzer

We used Rapunzels' wedding hair and make up services and they were fantastic. Really easy to work with and they provided a high quality service. My hair was as good at the end of the night as it was when I walked out of the salon and my makeup was even better than I had in mind! Very talented staff, highly recommended.

Megan Fowler

I started going to Rapunzels this year and have had amazing experiences. The staff are always friendly and professional. I’ve been for multiple prenatal massages and have felt so relaxed and weightless after them. The pedicures have been enjoyable and my hair cut was on point. Looking forward to many more spa appointments here!

Janet Wannop

THANK YOU SO MUCH!! Coming from Calgary for my son's wedding I was apprehensive to put my hair and makeup in the hands of strangers. Melanie (hair stylist) and Janet (make up) exceeded my expectations and I was extremely pleased with the results of both. They both did an amazing job and I'm grateful to them both!! Rest assure that you are in great hands with either ladies.

Laurie Drew

Canmore, for such a little town, has everything!! including Rapunzels Spa. I booked a full body massage (from Judy) and she was amazing, super pro. Afterwards I transferred to the salon and Mel gave me the second of her smart hair cuts. We took a chance and really sculpted a style for me. I love it. I plan to book a Rapunzel appointment whenever I'm in town. Laurie Drew, Toronto

selvana morcos

I have been getting massages for years, but I have never had a massage like this. My RMT was Ainsley. She was incredible! She knows what she's doing and is very professional. I highly recommend this place for a relaxing and the best massage of your life. Thank you.

Pierre-Étienne Germain

Worst hair cut ever... I feel that she never do man haircut before me... I have a simple hair cut... Clipper on the side. I have clipper mark. Some spot not cut. She did not clear up my ear...

Daniela S

I am only giving this place a 2 star rating because I got a pedicure and it costs $120 with tip for regular polish. It was nothing over the top and special, just a polish on my legs and massage. I did have gel on my toes which they charged $20 to remove. Just overall just an expensive place for a pedicure.

Sally Scotland

Excellent Spa with exceptional and soothing atmosphere, personalized service and service quality. I was greeted by a friendly and professional receptionist by name and efficently directed to my service. Sarah gave me the best haircut I have recieved in a long time. I was so impressed my husband went for a hair cut as well and I went back for a massage. We will both definetly be back. thank you for a great experience

Melissa Bull

Came to Canmore to celebrate my birthday and I’m so glad we got to visit Rapunzels! Our first appointment was a massage & manicure and both services were expertly done. We came back 2 days later to get a pedicure and it was one of the best we’d ever had! Excellent staff and a beautiful unique spa to go along with it. We’ll definitely be back in the future! Highly recommend.

Cayley and Doug Butt Fisher

I frequent Rapunzel's for massages as much as possible! Their massage therapists are well trained and wonderful at what they do. Whether you want a relaxation massage or therapeutic, you get what you want at Rapunzel's! Best spa in Canmore!

Carol M

I was most disappointed with my hair appointment. I told the hairdresser I did not like the flat iron curling iron as it didn’t give me a good set and not enough curl. Instead of listening to me she went ahead and said I would have curl. Well I did not have curl. I had a smooth look that I do not like. Furthermore I paid the exorbitant price of $55.00 for something I was not happy with. I won’t be back.

Lauren Black

I was pampered with the 4 hour spa package. Brenda gave an incredible massage, relaxing but also really worked out some knots. I believe the woman who did my facial, mani and pedi was named Janet - she was fantastic. Best shellac mani I have ever had - a week later after lots of wear and tear on my hands it looks as if it were done today. I would highly recommend the spa to anyone!

Cashithoz X

This is my second time getting haircut at this place with Sara. She is great and knows what shes doing.

Zsofi M

Have been going here for 8+ years, i’m always very happy with the hair services I received. Sara and Melanie are amazing! Recently Sara fixed up my hair from a bad purple hair dye job (of my doing), and now my hair looks flawless! despite the prices of services, I am always impressed & happy with my hair!

Chelsea Cudmore Vloet

Amazing Salon & Spa in Canmore!!

Carlen

Excellent experience, one of the best massages I have had - my therapist was Ainsley.

Keith Rogers

Excellent relaxing atmosphere. I really enjoy the complimentary tea before each haircut. My stylist Mel always does a great job of cutting my hair.

Emily Snowdon

Thank you guys so much for getting me ready for my wedding!! I was nervous to go somewhere I had never been when coming from out of town for my wedding. That feeling was immediately eased, the girls working here are so friendly and personable. My hair and makeup were perfect. I was so happy with the outcome and really enjoyed my experienced. Would highly recommend!.

Claire Charbonneau

Had a fantastic 60 minute massage for only $115. The other two people I went with also had great massages. Would definitely recommend this place for a massage!

B O

As a Canmore local I always choose to get my haircut at Rapunzels Salon in Canmore. They are the definition of excellence when it comes to a relaxing spa experience and great haircut. Hot tea, upbeat music, accommodating staff and a professional haircut are all reasons to keep going back. Best place for a mens haircut in Canmore, by far!

Vicki Marchant

Janet was an exceptional manicurist!!! Upon entering the spa, I noticed the serene and calming atmosphere. It was a lovely, two storied facility. A friendly fireplace and cozy, yet tastefully upholstered chairs and sofa beckoned me to relax and enjoy the soft music playing in the background. Janet came and introduced herself and we had a lovely chat. She is a beautiful person with a very warm and inspiring nature. She is fully attentive and very meticulous in her work. A great place to relax and be pampered, whatever service you require!!!❤❤❤

Elizabeth MacDonald

great