We've got the reviews of people who purchased the products and services of KW Towing (Scrap Yards) in the territory of Waterloo (Canada).
Nowadays this business gets a score of 4.1 stars over 5 and this rating has been calculated on 127 reviews.
As you can see it has an average rating is quite high, and it is founded on a high number of scores, so we may think that the evaluation is quite reliable. If there are many people who bothered to leave their review when they are satisfied with the service, it works.
As you know, we don't usually bother to set feddbacks when they are correct and we usually do it only if we have had a problem or incidence...
This Scrap Yards belongs to the category of Towing service.
Boys from KW Tow simply rock! We were involved in a collision recently. KW Tow people showed up. Very courteous, not pushy, even ordered pizza for us (on them!) and kept the kids busy with access to their tablet, allowed them to sit in their tow truck. Highly recommend!
My experience with KW towing was nothing short of amazing. A big thank you to Yaser who arrived at the scene of my accident so quickly. He was very professional and let me know exactly what to do in my situation. Phenomenal service and made the whole experience less stressful, and much easier. Thank you to Yaser and everyone at the office who hooked me up with a rental car!!
Excellent service from Kandace. Very professional. Only downside was that the first tow truck driver who changed my tire and knew the spare didn't have enough air didn't wait to see if I could fill the tire with air. But Kandace came quickly and got my car to a service centre. She was very friendly and professional.
Guy was over a hour late so I refused service. Acted very unprofessionally and was very aggressive. Complete trash of a human being he was
Top notch cars for rent and lots more!!!!
I was as in an accident where a Kenworth rear-ended my vehicle. I was on the phone with my Insurance provider for not even five minutes and KW towing showed up. Long story short, I let them know I would handle my own tow but they felt the need to ask me five times if I was sure. Then another truck from their fleet pulled up to ask me two more times. I would've given them the business if they were professional, maybe.
$85 fee just hook up your vehicle! Then $3+ per KM to where its going. Wow. Won't be using these guys again. Be warned.
Very disappointed with the service from KW Towing. Got a flat tire on the 401 and needed a tow off the highway to the next exit. I ask the driver if he wanted me to put the car in neutral (standard) and take off the e brake. He said to put the car and neutral but leave the e brake on, he would take it off before we left. We started to drive down the 401 (90-100km/h) when he needed to pull over again to check something! He left my e brake on. After changing my tire, I've noticed a squeaking sound coming from my rear passenger side brake while driving (no braking). I think this service was very unprofessional.
I was in a car accident this morning and Paige showed up at the scene and I am disabled and you took really good care of me and made sure everything was good. She did all the paperwork for me even at the Collision Center then we went to Hefner Toyota as you did everything there for me also. She is an amazing woman and so caring and you took all my worries away. I cannot thank her enough. She brought me home and held me up so I can get into my house. If any other driver has stopped I'm sure I wouldn't have got the care of that I got with her. I'll never forget it. Thank you Paige.
MOOSE was really amazing. He gave me great suggestions in what to do in my situation. Was extremely honest and made me feel very comfortable! He hooked me up with a neighboring rental car service...and got me a free upgrade to a mercedes benz!
Great Service!
Our driver Quinn from KW Tow was really great. My sisters car just wouldn’t start, so we called and he came on site in a flash and rigged up the car super quick. Was very professional, kind and dealt directly with my sister, spoke respectfully and didn’t talk down to her at all. She felt comfortable with the entire process and now knows who to call and recommend to anyone who needs a tow!
The best tow truck compay in Kitchener-Waterloo. Yaser has always been there for all my Automotive brakedown needs. Very professional and respectful. If you are in a situation he will be there for you. I recommend you call him get your quote and get your car towed anytime!
We've had some trouble starting our car up this winter and have called kw towing to take it tow it to a Canadian Tire and to boost it up too. They have always delivered! Great service and job at competitive rates.
They charged me 500$ for a tow from our apartment parking space to their place. I was shocked by the price. It is insane how they can charge you however they like. I wish if I had enough time and patience to make a complain.
They were amazing , I locked my keys inside and my toddler was stuck and couldn’t open the door. They came very quickly and were very calm and kind. They really saved us and he was so very kind. He didn’t charge me anything and said he understood it was an emergency If I could give them more stars I would. Thank you so much it really means a lot to me
My girlfriend was in an unfortunate accident with her Koup and Dustin was there in no time flat. He took excellent care of her car to prevent any further damage and even drove her to the collision center to take care of everything afterwards. 10/10 would recommend this company, very professional. They are car enthusiasts who have a passion about what they do. Will be using Dustin from KW towing for any of my roadside needs from this point forward.
Vick from KW Towing is a life saver! He is so kind and genuinely a good person. Could not recommend this place enough; Vick saved me in quite a sticky situation in less than 1 minute! 5 stars is not enough for him! If you're in a situation and need help definitely call KW towing they're reliable, kind and effective for your needs.
She is very impolite and unpredictable
They were on time, very reasonable rates and very helpful
So beyond thankful for the service I received today! My battery wouldn't boost from another car but he got me up and running in loterally no time at all. Courteous, professional, and efficient. Will definitely be saving this number to my phone!
I asked how much for the tow and then the insurance company sent me a copy of what KW Towing charged them and it was DOUBLE. Beware of these scammers, dishonest and only want your money, this industry needs regulation from the government. GET A WRITTEN QUOTE IN YOUR HANDS BEFORE ANY BUSINSS
Towed my car to their yard after an accident. Took 3 calls and two days to get car released to a body shop and they charged for the extra day too even though i called! Stay away.
Thank you KW Towing, you guys are awesome in services. Thanks for helping me with towing my SUV. Rates & services were good.
5 star, KW Towing was very helpful towing my truck to the reporting center, they even waited till I was done so I had a ride to xtream car rentals, I would recommend them for anything I need towed.
I LOVE KW Towing! I was unlucky enough to have to use their services twice in 24 hours :’( BUT Joe and Mark literally were so kind and professional towards me I have nothing but nice things to say about the service I received. Joe actually ended up pulling in front of me as I was pulled over on the highway and his service was above and beyond. Mark had to tow my poor car after a car accident and I was literally SOBBING. He was so kind and compassionate and caring. Use this service they are EXCELLENT!
Best Tow company in waterloo region. These guys helped me after hours when i had an accident on 401. They provided replacement car at the sceen. And took care of everything. So glad to use KW tow service. Highly recomended. Five star service
My son was in an accident and asked the driver to drop it off at Myers Auto body (who we've always dealt with, the driver refused and took it to their own place. They are now holding the car(stating it is a right off) just for insurance pay saying they are still waiting to get paid...they only care about lining their pockets with money and not listening to the costumer. I was disappointed they took advantage of the Situation.Use them at your own risk.
Great customer service, reasonably priced.
Very quick response time and courteous. Professional experienced friendly service. Thanks to Dave for sending Ryan out.
Daoud is a very friendly guy!
Was a witness to a hit and run in Kitchener, off duty medic. Paramedics barley arrived before 3 KW towing tow trucks swarmed the scene. Keep in mind, police were not on scene yet at this time. Sharks surrounding a prey would be a good way to describe it…. A single vehicle, simple rear end on scene that was still in drivable condition, 3 trucks…. They listen to police scanners and rush to scenes. Towing companies get you with storage fees, rental and body shop kick backs and hustling. Check out some of their other reviews about ridiculous storage fees. Many times interfering with Fire, Ems and police operations and investigations on an accident scene. We have by-laws in KW stating tow trucks should not be within a certain distance unless called by a customer. Know your rights when it comes to towing. No one can force you to tow your car expect for a police officer. Call a company you trust, not the first truck that shows up
I had got into a bad accident and KW Towing was super quick to respond and get to the scene, They gave phenomenal customer service and really helped me out!! Dave was so helpful and gave such great rates. I would highly recommend this place to anyone who wants fast service and the job done right! Their tow truck drivers go out of their way and go above and beyond.
The tow driver was so helpful!!!! And the woman on the phone was so much help as well..and then you rent a car and you have to deal with the bald guy with glasses. The rudest most impatient customer service person I have ever met. He walks out and immediately starts throwing a temper tantrum, "oh my god! It's a new car! Oh my god, I cant believe this" even the mechanic he called over for an estimate told him to relax several times, and kept trying to reassure me that this happens; They are in the rental car industry. I proceeded to point out a scratch that I took full responsibility for and said I would pay whatever the estimate was. ($300 he said) a little pricey but I agreed to pay Then he asked what my deductible is. I tell him $1000 and now he notices another scratch that will cost another $500 to fix...$800 total, $901 with tax. Can you say scam! Then he holds me hostage on the lot until I either file a claim (which he reminds me 3 or 4 times it will raise my insurance rates if I do that) or pay him $800 right now. The bald headed guy also didnt realize i heard him tell the mechanic "I shouldn't have rented that bi**h a new car" . Super professional! Towing is great but DO NOT RENT A CAR FROM THIS COMPANY!!! ,its obviously a huge scam.. definitely go somewhere else. I guarantee you walk off the lot handing them you're credit card if you do
The first time I used KW towing was great! No issues ans they got my car safely to the shop in Kitchener after I had an accidnet in Mississauga. If that had been my final experience with them this would be a 5 star review but recently my car broke down on the side of the 401 at 1am. I called KW towing in panic of course my car was smoking on the side of the road on a dark patch of highway and I had men pulling over to gwak and harrass me. When I got the dispatcher I was in a state I’m by myself at night, i freaked out and the dispatcher instead of taking 5 mins to say “hey i’m here and we’re gonna get you through this” starts yelling at me! And telling me its not a big deal and that my vehicle was not fixed by him so he didn’t care. How dare you? I am alone and scared and a previous customer and this is how i’m treated? I ended up getting another tow truck to pick me up. I told the dispatcher at the end of the day when he answers the phone he KW towing he represents and is the face of the company if he can’t deal with people in crisis or know how to have proper phone manner with a customer then he shouldnt be working for KW Towing this has left the worst taste in my mouth and I doubut i’ll be using them again.
Our 2007 Honda Civic finally died in the middle of the road at Waterloo's King St N @ Weber St N. It was Saturday evening and the traffic was unforgiving with their judgemental looks and horns. We tried our best with hand signals and emergency lights to try to get the block of metal to the right lane at least. But, we didn't want to as that right lane was dedicated for right turn into Weber St N. I called them, they answered immediately and processed my emergency request. Barely 25 minutes in, a towing truck came into rescue! The guy was quick, knowledgeable and accommodating. The charge was quite high (but then again towing in Ontario is always like the wild west ????. Charge away as much as they want), but our car came in safe and sound. As far as that matters.
Good services. My car crashed. The insurance company arranged for them to tow my car. They came on spot pretty fast.
5 star service. These guys went above and beyond to help me out. Quick and no hidden costs.
Very very helpful gentleman answered my phone. Someone parked at my parking spot and this gentleman guided me how to deal with it very professional.
Truly professional team. Very much committed to work. Quick service and support. Very reliable and available at any hour of the day.
Fast service and very friendly/helpful driver. If I ever need a tow in KW/Cambridge area again, I would definitely give them a call.
Horrible customer service.
What amazing service. We lost our wipers on the 401. The owner himself patently spoke to us on the phone, guided us to safety and met us to replace our blades. THE nicest human I have met in years
Good people and good service...
I was met with an individual in KW Towing's employ at the site of a collision in which I was the victim. Her professionalism, demeanour and compassion was unequivocally demonstrated when she came to my aid. This person went above and beyond their expectations of service and I happily recommend KW Towing with pride! You guys rock! Thanks again Paige! :)
Witnessed a drive cut 2 cars off without signal onto the highway 7 then drive way too fast to a stalled semi he wasn't even able to tow then pass me again like I was standing still.
Experienced the worst service. Charged too much. Trying to scam ,always misguided
Just want to send my special thanks to KW Towing service for their help, and thanks to John White (He is a great helper and loyal man to his work). I feel blessed having John as the guy who came out yesterday to save me from the ditch. Thanks John and KW Towing.
Worst people who takes advantage of the suffering customers. When I went back next day to get my truck. The lady at reception says an hour more than it took. I showed them the hours recorded in my phone which took less than 3 hours but I confirmed with the manager after I took off from yard. I asked to get hold of manager with whom I dealt with. He was in meeting whole day and went over the weekend. On Monday still not been able to get hold of him when I told I will pay for 4 hours now they charged me for parking for 4 days which was $600 more. Absolutely horrible people who charged me altogether $1775 for the job took less than 3 hours. These guys are not even worthy of 1 star.
I got a flat while on the highway and managed to get to side street. They were quick getting to me and very quick changing the tire so that I was able to take my car somewhere to get new tires. This was around 6 pm on a Friday and I had to get back to st.catharines from Waterloo. They were also very friendly.
Hands down! the best customer .
Great company and great service. Very reliable and trustworthy, would definitely recommend.
Rene was incredibly helpful. Best possible outcome of a potentially awful situation for me.
I loved this company!! Thank you so much for getting my car out of snow last night!
AMAZING SERVICE! I was in an accident a couple weeks ago and the rim on the vehicle was bent, i called Dave at kw towing and within 10 minutes the truck was on site at 3am. the towed the vehicle to my mechanics shop and even hooked me with a rental vehicle to drive.
Awesome service, my daughter's were stuck on a very cold evening. Kw driver came to assisted them and helped them out.
The best towing service in town.. people will guide you in every step... specially I really liked Mohamed Yasir who guided me in every step when I got my vehicle towed.
Mrng I called them and without anything they tow my car and after that guy charged me $250 on cash and when I asked him y rate r so high so he told me if u not pay me $250 I will go with your car.. He just remove my car from my driveway for that he charged me $250 cash n he not give me any receipt... N when I try to call kw towing they told me we don’t have any time to talk that kind of non sense so now what I want to understand??? They guys just bagged me..,
Fast and friendly service
Avoid this company at all costs if you don't want your property ruined.
Amazing Service. They truly care.
Best service I ever got! Called for a tow truck and they came to the sight alomg with a rental! The team is fast and very professional! Dave is a great guy! Great service! I highly recommend their service!
These guys are the best in town. I've never worked with a more reliable company. Always on time and they go above and beyond what is needed.
Good guys, quite professional, no BS
Very Poor service and Over priced ????????
Friendly and available to help anytime ✌️Helped me like family
Aggressive tow truck driver from this company nearly ran us off the road.
Thanks for the service, eta was fast and tow rate was good. Will use your services more if needed.
Stay away from KW Towing, over charging for simple tow where should be $70 when you call and get quote but after tow the bill is $1200 . What they do, they lie to me telling that is ride off and take my car to they yard so they can charge insurance company as much as they can.
My mother had an accident around 2 weeks ago, for her luck a diver of kw towing came to help her. I am going to be honest the driver himself was very polite and helpful, he explained us the whole process and we went on with it. My problem with this business is that they took advantage of the situation and were charging to much to the insures company to release the vehicle, which result in a loss of a good vehicle. they probably think no one loses but you are wrong. the way you do your business affect us drastically. at some point my mother contacted this towing company and was told by the receptionist that " she was too busy" and hang the phone. I hope I never have to deal with this company again
My son locked his keys in his car in the pouring rain. We called KW Towing and the staff that answered were concerned for my son and said they are getting someone there ASAP. The guy they sent was so nice and kind. This was after a different company That a stranger kindly called for my son, couldn’t get the car opened after two hours in the rain . It took Joe from KW a good ten minutes but he was so nice and kept going until it opened. We tried to give him a generous tip but he said he was just happy he could help and it wasn’t necessarY. He said he was lucky to have a job with Covid and to work for a good company that has supported him in this difficult time. Gave us a wave and smiled and said he was happy to help. Seriously, wow?!!! These people are just great and got the job done!!!!
Called and arrived 20 minutes later on a snow day like this as my wife locked her keys in Mikey was the driver whom I ve known since childhood Great job mikey
I got into a accident with my 2 boys in the car shawn from kw towing was amazing he made friends with my younger son took him to timmies bought him timbits and chocolate milk. Hes an awsome person best service I've recieved by far!????
I am so grateful to Paige, my angel driver from KW Towing when I was stranded out in the middle of nowhere with my German Shepherd and my equally intimidating rescue dog. She recognized I was seriously stressed and immediately set to work helping me. She loaded up me and the furry beasts into her cab, even helping me to lift them into the truck. I couldn't believe it. She dropped my car off and even helped me to get home, knowing that finding a cab that would take all 3 of us would be difficult in the extreme. She has a customer for life!
The customer service is awesome! The driver Rene was very friendly and helpful. When I had my accident 2 weeks before Christmas, he arranged a rental with the same make and model as my car and I had the rental that same night. I highly recommend KW Towing!
Was involved in a pretty bad accident. Paige and her crew were great people to work with. They dont charge an arm and a leg, they dont scam you off like others and they honestly we super professional . Glad to see people still caring about people who are in a tight situation. First thing she ask was is everyone okay, not "do you have a towtruck yet" like someone that came by and I told them to leave lol. Thanks Paige for the drive all the way to toronto! you are the best.
I have nothing but positive things to say about this company and our experience today. From start to finish they were accurate with their quote; punctual with their time arrival and professional. Thank you to Walter our tow truck driver. You made the experience as painless as possible.
Greedy dogs prefer people to take there own expensive servise
Kw towing is amazing got into a car accident a while back and Yaser towed my vehicle and got me into a rental the same day highly recommend Kw towing and Yaser ! Will be using them again in the future!
Matt was excellent and very helpful in helping my car getting a booster charge.
Awesome experience with KW Towing! Went above and beyond to get my car where it needed to be. Would definitely recommend.
They will hold onto your car for as long as possible to rack up the bill for the insurance company... these guys are sleazy
I had an accident on Tuesday this week where I was hit from behind and Matt came to the scene. The first thing he asked me was if I was ok! He was very helpful in helping me figure out what all I needed to do! Thanks Matt you made this very scary day just a little easier.
Thank You KW Towing for your service always there in times of need ..
Great guys, and great service.
Excellent service! They were responsive, helpful and went well above and beyond what I would expect from a tow service. I would definitely recommend their services in the KW area!
This company came out on Christmas morning got me out of a bank when nobody else would. Their kindness was tremendous- I would highly recommend their services
Thanks so much thanks to Vic who came out and unlocked my car super fast on a Saturday. I called other companies and the wait insane, if I could even get a human on the phone. Also a few places wanted pre-payment. I was able to make it to a costly and time critical exam with minutes to spare. Very, very happy with KW Towing!
I got into an accident and highly recommended KW Towing. Yaser was my driver, he was very professional, knowledgeable, and understanding. He helped me from beginning to end. He did my tow, helped me get a rental car, kept me updated on my car, and after everything was settled he wanted to ensure I was okay and if I needed anything to contact them! My interactions with everyone in this company have been amazing. These guys work really hard and just want to ensure everyone is happy and do what they can to do so.
Owner took the tipping option away for the employees because it was too much work. Please remember to tip for your service in cash since they don’t get to take home any tips
Worst customer experience..... just call becker bros. Lmfaoooo nah man i had my insurance company make sure it was. Thanks jerk comment is 100% your the worst. Get off my comments. You also hung up on me! Stop trying. This is legit post.
We locked ourselves out of our vehicle with the key in ignition. Vick just happened to be in the same parking lot at the time and helped us get in our car (w/o any cost) within minutes. He was a true hero and guardian angel! HUGE shout-out to KW Towing!!
Rene really went out of his waybeing called after I got into an accident on very short notice. He proceeded to walk me through the process and what to expect. My wife and I both were impressed by his professionalism and dedication to making his client happy and comfortable through the process. Will be calling the guys at me towing before anyone in me area as there times for showing up beat out the rest. 5 out of 5 for service
Professional! on time! amazing value! Helped me get my Mini from uptown Waterloo to the dealership. Saved what I had in my wallet for the real trouble - - fixing the Mini. Will be using these guys from now and recommend them to anyone I see
Best service.
I was on Hespeler in Cambridge today and saw a KW driver stop and pull a number of the black and orange pylons off the road. I believe his name was Quinn. Thank you for looking out for other drivers.❤️
Called KW Towing for a tow on my car as it kept switching to park on its own. The rep I spoke to explained that because of the type of car I had that I should make sure all the doors were closed and try again. It worked! He stayed on the phone with me while I checked if it would work and called the next day to make sure I got home safe. Saved me a couple hundred bucks. Very selfless company. Will definaltely call them again if I ever need a tow.
Joshua did a great job towing my lowered car. He asked if the car was lowered before he arrived and ensured that it wouldn't be damaged during the drive. Had the car out and on the road in under 5 mins. If I ever need a tow again in the tri-city area Ill be calling kw towing and specifically asking for Joshua. Thanks again!
Great service, Fast, and reliable.
Kandace is a super helpful lady. Very patient and kind, it was made obvious that the well being of the customer was consistently her number one concern. Everyone who came out to the scene was very professional and efficient. Great local business.
Excellent service with the reasonable price. Available 24 hours, i highly recommend them if you need towing, thanks KW management for helping me.
Wow!!!! They really know how to remove all the stress and panic from accidents!!! They guide you through every step!! Compassion is Mastered with team!!! Compassion... towards your emotions at the scene of the accident..staying with you when reporting the accident... then directing you to another team member to get you in a rental stress-free! They even help you with the insurance adjusters that bully you into things, because you didn’t even know it was illegal for them to do!!! Remember YOU have choices!!! Insurance companies play dirty!!!! Thank you KW for helping me through this process!!!!
It’s refreshing to see a tow truck company with female drivers! Paige arrive quickly, pushed my car up a hill, hooked up my car and then maneuvered out of a difficult parking lot. Then she called a mechanic to see if they could take my car. She’s polite, funny and was a pleasure to deal with. Certainly the best tow truck experience I’ve had. Hopefully I won’t need the services of a tow truck company again but if i do, you’ve got a repeat customer. Also if I could make a suggestion at the very least, give this girl a truck with air conditioning! She’s a hard worker and deserves it!
These guys are absolutely amazing at customer service! Keep up the great work!
Great service and very professional staff! Highly recommend.
I needed a tow after my accident and Dave and the rest of the people here were so helpful. They explained some of my options and I chose to go with their recommendation even after the insurance company wanted to move my car. I would recommend this company any day! Thanks everyone!!
Amazing service with such kind people. Very professional.
Dealt with a rude, aggressive driver yesterday when I didn’t even call them and I said I have a different company on its way Typical.
I was stranded on the side of the 401, where the construction is and traffic is extremely heavy, with 4 kids. Paige drove us all the way home to Woodstock. This company saved the day for me. If anyone needs a tow or finds themselves stranded cause their back wheel seized up please call this company. You wont be disappointed at all!!! They were quick to come to us, the wait wasnt long at all. They were professional, both the dispatch and Paige. Definitely made a horrible situation a lot better!!!
If I could I would like to give them ZERO STAR. The worst company in this country. STAY AWAY!!!
Unfortunately the business is inconsistent with quotes. Was told it would be $130 pre tax the next day I called to book the quote was suddenly $260. Very disappointing
While buying gas, I accidentally locked myself out of my car. I phoned KW Towing and they arrived within 15 min. Their charge was more than reasonable and the gentleman that helped me was awesome. I was back on the road in no time. Thank you. I highly recommend this company.
Nolan was very quick and polite to help tow my jeep home this weekend. The company was great service and the price was pretty fair considering the distance. Thank you!
amazing service . came in 15 minutes to help me .
Highly recommended.Professional service.
Rene was so helpful and professional
Service is very good and friendly environment. The driver Yasir is very helpful and humble in dealing with the services of any car transitioning.
Thank you KW towing for everything. If it wasn’t for you guys, I would be stranded for ever. Thank you for your great service, professionalism & honesty!
Kandace was absolutely phenomenal! They got to the scene of our accident incredibly fast and they were very transparent about the process and any fees we may encounter currently and in the future. Very friendly and professional. 11/10 recommend.
Great service and always on time. Reasonable prices and great customer service.
had my '96 nissan 240sx towed from cambridge back to mississauga service was great and quick
In the worst time possible, kw towing was willing to come out and help with my car problem at 3 am Thank you.
My vehicle was suddenly stopped and was not starting, I called kw towing for help. The dispatcher Dave was very helpful, he immediately sent his employee, who was also very helpful. My car was towed for reasonable price and most importantly the customer service was awesome I highly recommend this place. Thank you being amazing
Had my keys locked out of my truck . My truck was on time with friendly service would recommend if your in a pinch .
Kasim is the best operator ever, he reached me on time and he was fast and profissinal, i really apprecite his work
Thief and liar all of them! Kepp away from this company. I had to call police to help me to get my car back from them after they towed without my permission! Don't believe them! I think all 5 stars reviews made by the companies worker. THIEF! WORST COMPANY EVER I MET IN MY LIFE!!!
Just watched one of your drivers tailgate a bunch of cars on the expressway, hammering on and off the brakes the whole time, then cut someone off at the Victoria St exit, and then run a red light. All this on super slick winter roads. Reckless and irresponsible.
Excellent service, very professional keep up the good work
Thanks KW towing Ranjit King Street Medical Center Cambridge
Very costly
After being involved in a really bad accident, John (aka Moose) was my knight in shining armour. The first thing he did was come over and check to see that everyone was alright. He was wonderful talking to my kids and helping to calm them down and reassure them that everything was going to be okay. He was very professional and courteous to us and all the first responders. He quickly took charge of the situation and got everything cleaned up and traffic moving again in record time. John made a very scary situation so much better. If you have John as your driver, you will be in good hands!
Do not let these people tell you your car is a write off.. they are not insurance adjusters and they have no idea what your personal insurance policy is. This is a game to get more money from the insurance company that in the end costs you with higher pricing. They do not have the right to show up on their at an accident and put you in a no choice condition and tow your car. You have right don't let anyone take them from you. Be smart and call another company like Becker Bros or Active.
Waterloo region by law states that tow trucks are not to be 200m within a scene unless called. Any collision in the kw area, without fail 2-3 kw towing trucks lurking by. They Listen to ems and fire scanners. I’m a first responder, kw towing showed up faster than kitchener fire to a collision scene I was on last week. Know your rights. You have the right to refuse first on scene tow You have the right to an estimate of costs before towing You have a right to an itemized receipt and the right to pay with cash Tow cannot force you or tell you to move or tow your car after a collision, even if it’s sitting in the middle of the road, only police have that authority. No CAA contract or endorsement either says a lot. Unlike classic or code yellow towing in the area
They towed my car and it was like 15min way they took like 2hr and bring my car damaged which was quoted over $5 grand but they ignored and refused to pay ..defenently not recommend to anyone use their service.
Quinn did a phenomenal job rigging and towing. Would recommend Quinn anf KW Towing! Job well done!
From towing to renting, the process has been seamless and professional. Yaser helped me so much throughout the process and kindly informed everything that I asked. I would recommend TW towing and Yaser.
Excellent service, quick arrival, took extra precautions loading and unloading vehicle. Armando was courteous and professional. This is a go to company.
Called KW towing when I had TWO flat tires after a business meeting in Kitchener. The truck was there quickly and towed to a near by shop for a very reasonable $69. The driver even gave me a lift to a hotel.
Highly recommend their services.Got an accident on highway and had a great experience with the services received by these guys.Owner came by himself and provided rental right away.Everything was taken care of in most efficient and timely manner.Their prices are reasonable and would definitely go for their services whenever needed .
The driver was very nice with my husband, and had his car towed to KW Towing's lot. However it sat there for like a month! This back and forth with them and insurance was insane. I heard from word of mouth that this company are crooks! When you keep the car there and not tow it to the shop that the insurance tells you to then that is stealing! We will never use this company again.
I had a great experience with this company. The driver's name was Paye and not only did I receive a smile but she made me feel very comfortable being in the truck with her to my garage. She was fast at her work and did a great job. If I ever need a tow again I will be calling this company and will request her. Great job and keep up the good work. It's nice to see woman out there doing this kind of stuff.
Vic was simply amazing- I was in an awful accident and he went above and beyond to ensure I was okay and sorted- highly recommend this towing company... especially Vic!
Overcharge you. Added services that aren't needed. Hold vehicles hostage to insurance company until they give into the charges. Throw any debris all over the inside of your vehicle instead of in garbage bags. Smoke in their tow truck.
The tonneau cover flipped on the driver it broke the window and he did not call me the owner of the truck he did tell my bro but found that really lame either way the dispatcher was really easy to work with and over all even with the driver doing that it was all really professional (trucks just a doner anyway) but the driver should learn the biz a little better and how to work with a customer's better s...t happens