Reviews of Discount Auto Wreckers (Scrap Yards)

347 Riverbend Dr, Kitchener, ON N2B 2G1, Canada

Average Rating:

DESCRIPTION

Here you have all the opinions of real people like you who consume the services and products of Discount Auto Wreckers (Scrap Yards) in the area of Waterloo (Canada).

Now the firm receives a rating of 3 over 5 and that rating was based on 103 reviews.

As you can read, its rating is discreet, neither too high nor too low, and it's based on a very large number of reviews, so we can think that the valuation is very accurate. If there are many people who bothered to give their score when they've done well with the business, is that it works.

You know that we do not usually bother to set opinions when these are positive and we usually do it only if we've had a problem or incidence...

This Scrap Yards is classified in the category of Auto parts store.

Where is Discount Auto Wreckers?

REVIEWS OF Discount Auto Wreckers IN Waterloo

Mike Day

Great place to get parts for ur car if they have it in stock

tucker com

I call for a price on a mirror and the sales person was very rude.

Khaled Dabab

Racists are not sympathetic .used parts prices are more expensive than new pieces

Vin Vin

dk RaWk

Stephanie M.

Dan Diesel

Eric Winterhalt

Leon Jesso

They barely knew their own stock and the woman at the counter was extremely rude from the moment I walked in. Worse customer service I have seen on years.

Adam D

Horrible experience you will face by going to that place! Extremely rude lady who is supposed to work as a cashier and deliver a decent customer service, but she does the exact opposite and shows the customer no respect at all. Believe me once you enter that place and I highly warn you to, you will immediately notice the unprofessional treatment you will experience from that lady. I'm hoping that the owner of that place see this review and take a serious action because his/her business is stepping down and sooner or later they will not have a single customer!

Scott Forsyth

Will not be back

Sam Reek

Anna R

Took my car there. They paid more than other place offered. Fast and efficient.

MR WHO CARES

These guys had what I needed and the place next door to them also had what I needed. Same owners I believe they just rent the land out to these people that run scrap as well but not cars but steel and posts and railroad ties all kinds of stuff for projects .so these guys get 5 stars I'd give 10 but cant

F. T.

Great! I was looking for handles, and Lindsay was very helpful getting those for me. I definitely wish I could have bought them cheaper, but no other supplier had them.

Tanya “Boo” Randell

Got the right part at a decent price

Lindsey F

SO updated review - the service here has improved greatly over the last year . I come here anytime I need parts and if they don't have it they try and get it for ya. Keep up the good work

Celeste Brooks

Pure Black

Thought we could see the vehicle that the part was being taken from but we did not, and to get the part from there was more extensive than to buy it on line or from a parts store.

Maggie Leirsch

My rad blew on my van in the bank parking lot 20 minutes to 5 Friday night. We literally had minutes to have our friend pick us up and bring us across town. Unfortunately we didn't make it by 5 , and the younger guy was not going to let us in. Jordan and I think his name was steven? Thankfully allowed us to come in and sold us the rad. I can't thank you enough. You saved my weekend and my sanity. Exceptional service. I will always recommend you guys to my friends. Again thank you thank you .

John Lee

They think their time is more important than yours.

Rafal N

Horrible help..

dave smuck

Like coming here for parts. They always have what im looking for sadly i see the industry not as busy as it once was staff are always friendly great guys always thumbs up hopefully they stick around as i see lot of other auto wrecking place closing shop

Tyler James

Discount Auto

Mab Gay

Tina

RUDE TO THE MAXX!!!

wayne smith

.new owners/management much better now

Rat Life

Got my part at a great price, staff was friendly and even suggested a good place to get it installed

Henry Akatu

Had a terrible experience with the lady on the phone she was rude and aggressive

ItsDajaBabie

You guys should fire that desk lady like she is rude like I called in to get a part and she was being really ignorant please get a new desk person.

Jack Schueler

Tried his best to find F150 rear light but not successful.

Andrew Williams

I guess they were good. I drove my buddy there to get a part that he needed for his 2009 VW Beetle.

Marin Autohaus Inc.

Yilmaz Ertan

Good place

Chris Teschke

They had parts we were looking for. The parts worked better than the original factory ones. Speed was good. Parking is limited.

Greg Gonzalez

Very reasonable price on used auto parts

Karl Gingerich

Great service and prices

Saeed Alali

James Hillier

Huge selection of parts. Usually quite cheap. Inconsistent quotes and slow service. Make sure you know what your part is supposed to look like because they will sell one that doesn't fit or is broken beyond repair.

Sarah Lynne Stumpf (sammi)

Chris Gravel

I dealt with the owner directly and had a very pleasant experience. He went out of his way to help me find the parts I needed for an engineering project. I got a very reasonable price for the parts and would go back there again.

meepy sheepy

Great people great selection always helpful

Rasol

Use these guys all the time, they have cheap parts, get them off the car fast and their prices are competitive. Dont know how some of these reviews are so bad, maybe expectations are too high, but these guys get the job done, and do it well. no problems as well if parts are wrong, they always get a good one, and allow returns.

Gary

Great to deal with, always friendly. Will definitely go back for more parts.

The Hopper

Ron Jowers

jacquelyn noyes

I called looking for a part for an older car, the gentleman i spoke with was knowledgeable and friendly. Part was delivered in a timely manor and was in great shape for a great price! thanks guys :)

Alex Frey

went there to check out the condition of a gas tank, led to the car buried in snow, one peak underneath and the gas tank has obviously been parted out. either it didn't come with it when it was towed there or they already sold it. Wasted my time and definitely not going back.

Amjad Qazi

Competitive rates and good service

Martin Tran

WORST PLACE EVER all i was looking for was a 96 civic sun visors and guys asking 20 a piece worst service rude people hope they go bankrupt and also their rate when buying cars are bad they will give you 200 for a 2006 civic

Solar Shield

Prices are good, never had an issue always been good to me.

Muhammed Omar

Nathan C

Super quick to share the good news that my part is in stock and the only one around this area. Surprised that it had a lower cost than I expected and they are holding on to it for me... didn't even have to ask them for this favor during my follow up phone call. Super easy to deal with, pleasant over the phone and minimal automated robo voices telling you what I don't even need to hear... Thank you for this as well!

katelynn

Extremely rude staff member wasted tons of our time and she spoke to our mechanic on the phone and made fun of us in front of us. Sold me a defective part and then argued back at me and my mother being both condescending and not letting us finish a sentence without interrupting us. Took 3.5 hours to finish pulling a part that they said would take an hour. When I got heated enough to say something the woman working started to come at me from behind the counter like she was going to try to fight with me. She also insulted my mother and leaned out of the open door to scream at us some more after we had left. If I could rate this place 5 flaming dumpsters out of 5 I would but I guess one star will have to do. Hit up Logel's just up the road if you need parts that will work and employees that aren't terrible people. I have a couple of pieces of business advice for the owners: 1) Ditch the absolute train wreck of a worker that we dealt with today 2) Perhaps put into the employee handbook that insulting and swearing at customers (especially after provoking them) isn't something that you'll stand behind

Safari Rentabin

called for a part they were friendly and had the part i was looking for in good shape and good price. we have used them a few times never had an issue. will be back again

T C

justin wolf

Great people

Marianys G

Not bad place.

I Hobal

the lady who works on the cashier shes so rude ill never go there anymore

KENNEBEC L

Service was good, part was in good shape and worked and quote was the same on the phone and in person.

Johnny Em

IF I COULD GIVE NO STARS I WOULD - EXTREMELY RUDE, TREAT CUSTOMERS LIKE IDIOTS, PLACE IS FILTHY! WALKED IN WITH MY SON AND THEY HAVE RUSTY SHARP PARTS RIGHT BY THE DOOR, THIS PLACE OPERATES OUT OF A TRAILER!

Dylan Hall

Jerry Stevens

DO NOT GIVE YOUR MONEY TO THESE GREEDY CARELESS PEOPLE!!!! Their prices are higher than BRAND NEW PARTS, owner DOESN GIVE RATS TAIL ABOUT THE CUSTOMERS AND SAYS "TOO BAD"!!!!!! Other reviews say it all.

duck

Mary Klassen

Wow all the comments about rude service. Not a bad place, but I guess they should really work on costumer service skills.

M Showalter

Reasonably priced parts. Took some time

Ashraf Aljebat

The worst experience

J Edwards

Worse service ever. I will pay more for a part if it means I do not have to deal with them. Nor will I ever sell them anything. I rather throw it out then bring it to them.

Joni Christian

Ashley Daniels

Rude, ignorant and argumentative. Lost my business.

Bruce Miller

I'm not sure why i got atitude when i told them thats the wrong part, then when he found the parts he wanted more than i could buy a new one for. Maybe he thought i didnt know new price, so i offered half of new price, because it was in poor condition. He slamed the door in my face. Went to another wrecker just down the street and got it for half of what i offered discount.

Aaran

Wish I would have scrapped my car anywhere but here. Had a request to see my car get crushed (first car, lots of memories), she assured me that they would call me and let me know when so I can come see. Heard nothing from them for 2 months so I call them. She didn't seem to care at all, tells me that she was actually gone for a couple weeks, but couldn't bother to relay the message or tell anybody else. When I asked her to check if the car was already gone she couldn't be bothered to look through the paperwork. Take your car somewhere else! You'll get more money for it and better service! EDIT: Don't care when the car was crushed, no effort was put in to bother calling me and was only rude, even in your reply, that's not what I said at all.

N Auyeung

Worst to deal with. They forgot to send parts 3x even after numerous of calls.

Vladimir Vladic

Richard Brooks

Very knowledgeable

Jon Boonstra

There are the worst auto wreckers. Dont weast ur time there they wont have your parts off and ask you to wait an hour if it's all good like bo screw ur self wait thay lint u had all day from 9 this morning I take my money else were.

Oscar Gutierrez

Daniel Scott

These guys can always find the parts you need at a reasonable price.

Marc LaRock

price and service were good no complaints here. I'll be back when i need some parts for my Sh*tbox.

Maan Jagdeep

Don't allow to buy small items minimum 25$

Aitch Blaze

Helpful service and great prices!

todd g

service was good no issues for me here... will be back for sure

stefan babic

They are liars they said They have one thing and then when you call back half an hour later they said they don't have it very bad experience Untrustworthy rude

Gary Gagne

Norman Wise

Old school auto wreckers

Jamie Jarrett

Kirk Spencer

They didn't know the different models of VW. Drove there to view the wrong style car and walked away empty handed

tiffany hynes

I ordered a part on Thursday and was told it would be in for sure the next day. Saturday morning I went to pick it up and low and behold the part wasn't there. Not super impressed as I came from out of town. Now I have to wait till Monday when I could have had my car fixed over the weekend. Don't get me wrong, the part I ordered is substantially cheaper than anywhere else but I should have been informed that it may take a few extra days.

jawed qadami

Best place to buy parts nice people

True North

STAY AWAY!!! The lady behind the counter is very rude and impolite. I had two disastrous visits to that junkyard and I was treated poorly in both times. The main reason I went to that shop is that I live very close to their location. After my experience with them I would rather go to the end of earth and not visit that shop again. Today was my second and last visit. The moment I entered the place, there was a worker who was sitting beside the entrance and resting his leg on a garbage container so the first thing you’d see is the bottom of his dirty shoes (what a welcome!) We said hi to him, but he felt mightier than honouring the like of us with a response. I proceeded to the lady behind the counter and asked her for a part which happens to be right next to her (so no effort from her side was required). She told me the price and I found it to be too expensive for a used part so I said politely: thank you I won’t be buying it. I think I triggered something in her when I refused to buy the part because she gave the dirtiest look I’ve ever had, rolled her eyes, and started mumbling. I asked her another question and before I finished, she interrupted and angrily said they don’t have it, so I decided to just leave and never come back. However, I thought I should call the store the same day and speak to the manager to file a complaint. Guess what, the same lady is apparently the cashier/worker/supervisor/manager. Anyway, I decided to tell her about her behaviour and the way she treated me, and instead of apologizing she just denied it. She arrogantly accused me of making things up, so I told her why would anyone make up something like that and call to complain about it! As my words were falling on deaf ears, I told her that I am going to leave a negative review about her and I will take my business somewhere else. She said it is much better if I won’t come back to their store again, which shows how much they appreciate their customers! I really regret not reading the reviews about this place before making the humiliating mistake of going there. Never again.

Jordan Kugler

Fantastic service and very helpful staff. If you need any used parts for a vehicle this would be my first place to visit. Great prices as well.

Onyenuforo Cosmas

Soosan Bahramian

Horrible customer service!! why would anyone go to that place ever. The cashier lady is the angriest and rudest person I have ever dealt with. She confuses customers with the junk they sell and she treats them as such. I advise everyone to read the reviews about this place before heading there, this would save you the insult! I believe the couple positive reviews about the place are made by the owners of that business. I mean how could over 25 negative reviews be wrong! I guess everyone is picking on them :) I will never go back there again..

Stephen Dasilva

Do not use this place for parts. My truck has been in the shop waiting for a part these guys were supposed to give me. They told me to be here at 12 pm. I call them when I'm on my way and the say 2 o'clock now. I show up at 2:45. She says she checked with the supplier and they would be there in 10 min. I wait over an hour and nothing!!. Supplier shows up without my part. She says to come back at 9 am the next day. I told her I couldn't make it. Ask for th3m to deliver it to me which they do deliver just not my area because of traffic . I said it was ridiculous and wanted to speak her boss. She says no you can't speak with the boss and calls the police. Starts tell the Dispatch person that I was threatening her making up lies. She was completely wrong and calling the police made her feel like she was right. Completely horrible service!!!

Ghulam Subhani

R. T.

It's a hit and miss. You are not allowed to go in the yard. They pull the parts off and give it to you.

daniel scott

Steve Sousa

Called for part. Confirmed it was available and in good shape. I told them i wanted them and they would pull the parts. Got there after 1hr drive (could not source part locally) they didnt pull the part. So we went to the car with tools, only to find the parts smashed. They lied about checking and could care less about it. This is a wreck of a wrecking yard. Avoid if you can.

John cross

Kevin jacob

Poor service, coz my part was really cheap. They did not bother to get it for me. They stated it would take 2-3 business days for them to take it our their stock. It was small part not that expensive. Guess they only spent time for high end goods. The rep over there- i tell ya....he clearly showed no interest to help out and said its not worth the deal to go in the cold... If you dont want to do business. By all means-shut your store

M D

Business Hours of Discount Auto Wreckers in Waterloo

SUNDAY
CLOSED
MONDAY
9AM TO 5PM
TUESDAY
9AM TO 5PM
WEDNESDAY
9AM TO 5PM
THURSDAY
9AM TO 5PM
FRIDAY
9AM TO 5PM
SATURDAY
9AM TO 1PM

PHONE & WEBPAGE

Discount Auto Wreckers en Waterloo
View Phone Number
View WebPage

PICTURES






Others also saw
TNT Cash 4 Car - Scrap Car Removal - Junk Car Removal - Used Car Buyer
TNT Cash 4 Car - Scrap Ca...
Scrap Yards - Waterloo

Junkyard

Scrap Car Removal Kitchener
Scrap Car Removal Kitchener
Scrap Yards - Waterloo

Recycling center

KW Towing
KW Towing
Scrap Yards - Waterloo

Towing service

Earl's Auto Parts
Earl's Auto Parts
Scrap Yards - Waterloo

Auto parts store

Hank's Auto Wreckers
Hank's Auto Wreckers
Scrap Yards - Waterloo

Used auto parts store