Reviews of Norfolk Disposal Services Ltd (Scrap Yards)

Aleksey Zinchuk

Wendy was so helpful. Thank you for your great support. Highly recommend Norfolk Disposal Services

Okta V

Do yourself a favour and skip this company. They dropped their bin off to my property at the end of the work day so I was loading it in the dark to avoid extra charges. The size of the bin was unfortunately too small so I called them that day to pick it up and drop off another the next morning. They picked it up and dropped the other one at the property at the end of the day (when I wasn't there anymore), dropped it 15 feet away from the pile that the material was clearly coming from, and charged me two days for it even though it was on my property for less than 24 hours. I called them that second and told them to get rid of it as soon as possible, the lady on the phone was quite rude and yet again I'm loading in the dark. Their drivers clearly care more about running in and out than taking two minutes to make their customers lives significantly easier, their prices are high, I was charged for 3.5T while the other lot through a different company was 2.5T and had a bigger home build with more rain, I'll let you come to your own judgements. Save yourself and your wallet the trouble. Find a better company.

Paul Divitio

Great sevice and awesome staff. Over 20 years of cleaning up after Handcrafted Wood Furniture and Kitchens.

Daniel Crostini

I have experience dealing with Norfolk Disposal both for roll-off bins and residential pickup. We have 6 bins at the office but the issue at hand is roadside pickup. 4 out of the last 5 pickups Norfolk Disposal did not take our trash or recycle. 3 times it was our recycle and 1 time it was our trash. Today, on the second time calling them to complain, I was informed that I must sort my recycle in two different bins. First of all, I only have one bin. Second of all, why is it only becoming a problem now after doing this for years of living here? Third of all, why is everyone else on the street with one bin getting pickup with no issues? Forth, why wouldn't they inform me instead of repeatedly skipping me? Apparently they put stickers on the bin if there's an issue. They didn't put a sticker on my bin until today, when they skipped my pickup for the 4th time. The agent on the phone said the stickers probably fell off the other 3 times. Well don't you think you need to buy new stickers if they fall off 75% of the time? You don't need an MBA from Wharton to diagnose this. I understand missing someone's garbage once or twice, here or there. We all make mistakes, and I'm the last thing from perfect... but 4 times you miss it and don't inform the customer until the 4th time? Like come on. Who is running this circus? So the solution offered is during next pickup, I'll be given another bin to sort, and then they'll take my recycling on the following week. So, what am I supposed to do with my recycle for the next 2 weeks? I'm going to have 3 weeks worth of recycle built up because of whatever attitude this driver has. Again, I don't understand why this is becoming an issue only now and I don't understand why everyone else on the street with one bin doesn't have an issue. Not much sets me off but not taking my garbage will do it. Tax money hard at work. No one can do their job right anymore.

Ken Lunny

fun place to leave your trash

Katrina Foster

A great company

Shawn Olson

great place to be

John Jovanovich

Charged ended up being double what they quoted.

Wayne Tong

Great facility. Very efficient. Economic.

Lisa Van Belleghem

Many thanks to Catherine for her help, quick solutions and compassion August 22 and today with your follow up. Your quick service in all aspects were greatly appreciated. Sincerely Lisa vanbelleghem & Darin Gifford

Robert Lockyer

Great place to work we go there so fantastic

Bob SYourUncle

Just your typical DUMP ! :)

Eva Friesen

Had a great experience with our drop off guy who went above the call of duty to make sure the bins was where we wanted it! Didnt catch his name but a cheery guy with a moustache shoutout to him! Would recommend this company for sure!