You will be able to see the information of people like you who are buying the services and products of Mike's Auto Parts (Scrap Yards) in the area of Niagara-on-the-Lake (Canada).
Currently the firm receives a rating of 3.8 stars out of 5 and this score has been calculated on 127 reviews.
You must have seen that its rating is very positive, and it is founded on a very large number of feddbacks, so we may say that the evaluation is very credible. If there are many people who bothered to evaluate when they've done well with the business, is that it works.
You know that we do not usually stop to put reviews when these are correct and we usually do it only if we've had a problem or issue...
This Scrap Yards is classified in the category of Salvage yard.
Mike's Is the only place with-in 100 miles that has Land Rover and other major car brands that others do not get the chance to carry. they have everything I need when I really need it without having to get strapped for $1000+ on parts that can be reused with gaskets and seals replaced. Prices are great, service is great. Go here! better than You-Pull and LKQ for me thus far. and I have been using Mike's for years. I will definitely continue to go there, To Mike's Auto Parts.
Helpful staff, great price
Great deals and friendly staff
Good price, but the "I have two in the trailer" in reality, means that "I have two sitting out in the elements for god knows how long". The transaxle I picked up appeared rusty and dry, like it had been sitting outside, which I didn't realize until my mechanic pointed it out to me, and the output shafts were not sealed to the elements, so years of snow and rain were likely sitting on the gears and bearings. Had I known this, I wouldn't have bought it. Long story short, it cost $350 to put this bunk gearbox in, which was defective immediately, and now I have to do it again. To their credit they offered a refund or exchange (not making that mistake again). In short, if you can find something at the U-Pick-It part, great. But don't trust their removed parts which have been sitting in the elements.
They had the part I needed, knew exactly where the vehicle was, zero hassle. Best price I could find in a 1 hr radius. 100% coming back next time I need something.
Never had a problem service is top priority, parts can take a little bit of time but you get them. Wonderful experience.
Very fair prices!
You will find almost every part here
Really bad experience (AVOID)
Huge selection of vehicles. The Service wasn't the best. But its free admission so I guess that makes up for it.
What they lack in customer service (or service of any kind but that's kinda the point) they more than make up for in price & convenience. 20mins in their yard & 45buks later and a $300 crisis (and a $200 non critical issue) were solved. Cant and dont ask for much more than that.
Have used these guys for decades. Have pulled many parts for many cars. Great place. Trying to get used to the new yard but love checking out the cars from time to time.
RUDE !!! Bad Customer Service don't waste your time
Highly unprofessional - called before heading down 30mins to site and they confirmed they had the part. Arrived only to be told that this part wasn't on the lot. The girl at parts desk is rude/loud and completely bitter on how her life has turned out. Low class disrespecting me to the point it wasn't even worth putting her in her place. Her appearance said it all.... Next stop was LKR @ 404 Fruitland Rd. Hamilton (10mins away) Whole different world- fast, friendly, clean and professional. Stay far away from Mike's
Falsely accuse people of pulling catalytic converter off of scrapped cars and chases them down the road and forces them to come back for no reason.
Most disrespectful owners, it's not illegal to SCRAP a car without cats you frauds
Good guys
They Were Very Helpful n' Polite ????????
They are good to the people who live in front and I appreciate there willingness to accommodate a grumpy resident. Thanks George.
I just came from this place and my experience was great. The guy at the front desk was: polite, professional and he gave me really good price for the parts! If you don't mind do someone work and walk to get the parts this is the place you need. 5 stars easy!
Very disrespectful employees, they went out of there way not to serve us.
Always find what I need!!!
Great place to pull out parts your own. Good collection of wrecked cars. Highly recommended
This yard is ok. I didn't find what I was looking for. I only wished that they could iust improv their website to show what that actually have in the yard car wise.. I had called to see if they had a specific car and they really couldn't answer the question. I was told to just come in and look. I had to come in from St Catherines so that was just a waste of my time.
Very well organized
Great place for car parts if you know your cars. Deal with Jordan, he knows his stuff. Call ahead to check for car you are after, and operating hours as they do vary. Prices are very honest and staff will return items if they do not fit. Just be understanding and don't treat this place like a wal-mart.
Gordo is bomb
Thank you Mike's Auto parts and driver John. They were very helpful with a removal of a scrap vehicle. Easy process and were very quick to get the job done.
Awesome service. Quick and knowledgeable. Friendly staff. Twice a customer. Both happy days!
great yard, but some of the cars are in the mud rather than on blocks. Bring boots and you'll be fine
Huge inventory but prices are not cheap
Prices are good if they actually had the right part. I called and they said yes. Drove all the way from toronto. When i got there it was the wrong part. They didn't have what i asked for. WASTE OF TIME. SHOP ELSEWHERE, AND SAVE YOURSELF TIME AND MONEY.
They have it all well kept and staff is willing to always help. Known some of these guys for years. Well kept and organize you find what your looking for.
lots of cars. free admission.
Terrible parts. Waste or time.. thank you
Reasonable prices and a massive selection
Everybody loves John, such a nice guy try to track really safely. Very courteous to the customers. I can't say enough nice things about him. Just a swell guy. If he was my son I would be very proud. And if I had a daughter I'd be very happy if John was smacking Dat Ass. At least I know he ain't smacking anything else
Great place to find good used parts if you know what you're looking for. Make sure to bring your own tools as they don't pull parts, they do have great little wagons you can use. I'd recommend talking to Jordan, he knows his parts and is a straight shooter.
The guys at the counter are rude they don't care but they do sell the parts for a great price. They need to inform people before entering where they can and can't go before hand instead of giving aditude to you when paying for parts.
Reliable and trustworthy good auto , you pull you save. LHK LLX
For a first time visit to their pick n pull yard it was a good experience. Friendly staff, good prices. A good selection pertaining to the vehicle i was looking for. Yard was exceptionally well organized according to vehicle models.
LOVE THIS PLACE. I always get cheap parts for our company vehicles. I seriously have saved thousands.
Good
Cheap parts!
Friendly staff, Jodi is always courteous and treats me nice.I dealt with Jonathan at the parts desk, he is very knowledgeable and is a solid guy. Great experience, but if your going for parts be prepared for alot of walking, it's a hike especially if your carrying tools.
great guys, hey if you know what you need cant beat the price, Location of inventory outstanding by way of a map , A1
Great prices and great selection for auto parts!
Typical Auto Wreckers go and grab what you want pay for it on the way out
amazing place
Big selection of parts but their greedy
Awful experience with the guy at the desk. This guy always had an attitude and gives price as per your colour or his comfort. I have been a regular at this place for long time ,but everytime I have seen him with a different attitude towards the customers. He does a favour by selling you stuff and if you ask him about the price then he gets very defensive and tells you to leave the stuff there and go to another yard which isn't a customer service to offer. He doesn't even take a second to insult his own colleague at work. I have left so disappointed as his prices are always as per his comfort or your colour. Never going back to this yard ever. I would recommend everyone to go to pic n save as they treat everyone the same and their prices are as per their inventory and it's same for all. Doesn't matter your colour or race.
nothing good at mikes, the good cars are in the N/A zone. andx most of the good parts are taken off by the staff already ,plus if they take off the parts for you it takes along time. ..go to KUP in hamilton, lots of new cars every week first come first serve
They have a large selection but they do not keep an inventory so it makes the trips out here hard to justify sometimes when you can soend the time looking and find none of the cars you are in need of. They also dont carry cars older than '97 now as i was told by the gentlemen at the front desk. Fairly good service skills however.
Place with lots of vehicles of all types didn't go with enough tools. Lot of walking.
Many autos to choose from.
Excellent inventory and good prices.
Will chase you over false accusations and act like it’s your fault
Awful experience today, first we had to wait close to 30 minutes for someone to attend to the front desk, second we were told our part was 75 dollars to only have the price go up. Customer service here needs a revamping lots of attitude from staff and also the person attending the front desk appeared to be vaping inside even though its prohibited by law. On a positive note the driver with the tractor and forks was very helpful and lifted a car for us.
Very very good place
Great U-pull place to get some used parts. Office staff was a laugh too!
the only scrap yard i’d ever go to. the best of the best
Gud prices, and selection
Good selection of cars for parts. This is where I get all my car parts for my 2007 Honda Civic. The staff are very helpful as well. You can ask them about the repair process and patiently gives you tips on how to do them.
First time using Mikes....Just bring Your tools....found just what I was looking for....like new fender at a great Price...( the body shops most hate this Place)..saved a bundle... Wife didn't believe the prices...she bought the Body shop line...you can't get good parts at Auto Recycling yard I might even get a thankyou
Good place to get parts cheap if you don't mind them used, yard is a bit messy but it is a junk yard so your standards shouldn't be too high. They get the job done and seem like an honest, hard working bunch overall.
They don’t check the cars they’re buying before buying them, and then act like it’s not their fault.
Extremely unprofessional and a complete disgrace to the automotive scene.
Amazing prices and a very large selection of cars. Jordan at the front desk is very friendly and knowledgeable.
Would recommend, Found my part quick and fast! Great customer service. HIGHLY RECOMMEND
Very friendly! Good $ amount for a scrap car!
Not sure if I would like to live there but nice place to visit.
Cheap parts
Good price lots of cars
Always has the parts I need. Great wrecker.
Lots of selection for auto parts! Got what we needed and a few extras. Friendly and helpful. Thanks for helping us out!
Descent prices.
A super far drive for parts but they had what I needed .The parts guy is very helpful and blunt I like being told up front and not coated . Thanks for your help .
Cheap place for parts cars galore
I get parts here all the time, you can save a ton of money. You can either pick them yourself or have their staff find and remove it for you (for a small fee). You can also scrap your car with them.
VERY poor customer service. Tried to give them business by buying a used bettery. HUGE mistake. People at front desk are very surley and talk to you like you're an idiot. Would not go back.
I'm not sure why there are so many bad reviews! I had two completely dead and seized vehicles, and live in Oakville. Due to the nature of my work, I could only be available on weekends, and even though they said they couldn't get a truck out to me on a weekend (they're in hamilton), they called me back and had a truck that could come. Any time I spoke with someone they were more than reasonable, at no time did I experience any negativity or condescending attitude from any employee I dealt with like some other reviews mention. They called the day before and confirmed the details. Was told they would be here around 9-10am and they showed up around 10:15, which with weekend traffic is more than reasonable. Pair that showed up was professional and worked fast.
Lots of parts and reasonable prices
Great place,price,and stuff
I've wasted my time twice now because they say they have a car in the yard and they don't. What a useless place. They should fire Jim because he doesn't know what the hell is going on. I don't recommend going here unless you want to waste your time.
They still let you go in and get your own parts.
Very good
Chases customers and accuses them Of steeling.
Sold me a car for a great price. Month later the battery dies and find out that when you press the gas my light flicker and there is a chip in my windshield that has already been fixed and cracked! Had to take it back to Mazda and spend $400 to fix the light problem and another $300 for the dead battery that it should not have never been safetied with! Never go here !
Very kind staff, would definitely return again. This is my go to place for all auto parts.
Great prices albeit short on directions through the yard, but once you find what you're looking for, it's a great place to find parts.
Good prices
The costumer service is the worst i ever seen in my 54 years of life "VERY RUDE PEOPLE NOT GOOD SERVICE" and if you ask them to bring the part for you...they 80% of the times bring the wrong one ..and not even think in complaint because you are going to get big words$#@$$@. its a shame because they use to have a good car inventory and i have been at almost every yunk yard in ontario and north usa..and now i go there only if it is my last resort.
Close to work.
(Translated) An ideal site for those who want to acquire spare tools at a reasonable price, provided that you bring a kit Unlock what you want to buy (Original) موقع مثالية لمن يريد اقتناء ادوات احتياطيه بسعر معقول بشرط احضار عده افتح ما تريد شراءه
extremely rude staff. tattoo guy
Very good place for to get used parts
Seriously, ignore the complainers! Man at the front desk was very nice and extremely helpful. The lot is organized and its free to get in. As for people complaining about mud after a rain? Seriously? It's a wrecking yard! True, an online inventory list would be great but that would cost money. I will go again.
Good assortment of vechicles.. car I was looking for was where I was told it would be. thanks!
Very unreasonable, disrespectful, and argumentative.
Great
The best scrap yard I have been to out of all four. Very good customer service, they're friendly and laid back. Prices are super cheap and they even throw in free parts too! The yard is huge, stock is usually quite new and intact (parts-wise) and the 4-wheel trolleys are a lot better than most yard's wheelbarrows. Give it a try!
Nothing is available there
Great place to get parts for most cars, nice prices and good service. Good for if no parts stores carry a specific part that you need.
Got quoted 3 different prices on the same part on the phone . When i pulled the part and brought it up to the desk they quoted me another price that was even higher than the original , i said i was quoted a price much lower on the phone . then he went up $10 all serious then pretended like it was a joke afterwards . Rude , ignorant and have horrible customer service . I would advise anyone reading this to stay far away from the place . horrible experience .
Great prices, great staff.
Nice lady's working in the back fast transfer of the car over...quick and painless
Great place and superb customer service to get parts and scraps
Really bad customer service people their or paranoid full of lunatics as worker never again
Extensive selection, rock bottom prices. I love going here.
Very irresponsible. Quoted and told on phone part is on shelf and ready to go. Made me wait 1 1/2 for parts telling me it is coming in few minutes. Feel like giving them minus stars.
Does very good work.Need to book an appointment.
Great selection great prices!
Mike's auto was awesome, tons of cars in stock and well organized, one of the best scrap yards around .. it was well worth the drive from Toronto...
Was exposed on a TikTok video with millions of views for falsely accusing costumers of stealing from the cars they have scrapped
Two words - CHOP SHOP. If I could give minus stars I would. My vehicle was brought here after an accident temporarily and was supposed to be towed back to my home (arrangements made by the insurance company). SUPPOSEDLY, my car was dismantled "accidentally" and recycled with in 48 hours. I still to this day have the ownership of the vehicle and these people had zero rights to lay a finger on my car. I don't actually know what happened to it, only what I was told, I never saw my car again because it was recycled so quickly, so they say. They offered an amount of money to me that they decided was good enough, but wasn't for me. Our family has a second same car and this vehicle was going to be used as a parts car and was worth more to us than what was offered by Mike's Auto Wreckers. Not to mention it's not really at their discretion to decide what my car was worth, they should be paying for either their bad business behaviour or "mistake" as they call it, whatever the case may be. I got a call two months later from Impact auto auctions wanting my ownership in exchange for money which added a whole new level of fishiness to the situation. I was advised by police I shouldn't sign my ownership over to anyone and to file a civil suit.
Great prices .. pretty good selection of.parts aswell ... was able to find and retrieve a steering rack that I wasn't able to find anywhere else in the gta
Had everything I ever needed.
Every Spring I go and pull brand used parts for my vehicles. The staff are helpful and always go the distance for me.
Wow all new cars good walk
Found what I needed at a great price
Lots of pick you own parts, cars are well organized in the yard.
The best place for scrapping your car, and CHEEP CHEEP GAS!
I found this place to be my favorite scrap yard to visit for over 15 years!!! Sometimes I am always suprised with the amazing deals I get. These people that work here have unique personalities and most of the complaints are silly about the staff. They give excellent prices and don't like customers being rude by insisting to pay less then what they were quoted. Sure its not a 5 star restaurant people.... its a scrap yard. By purchasing from them you are also doing an important part for the environment as reusing is the highest form of recycling.
They had every part that I need it for my car thanks Mike's Auto Parts very low price is
Went there on a Saturday for the first time. Called 2 hours before closing at 2pm and got the big boss - was very friendly and informative. Said I wasn't sure if I'd make it on time BC I was coming from across the GTA. He said he'd wait a bit and not to worry. Got there at 12:30 but ended up staying past 2. No problem- they were very accommodating. Got a bunch of parts for only $100- same parts would have been close to $200 at the other wreckers in Hamilton. Great prices and good service! selection was satisfactory today but please get more late model Volvos - the ones there are getting picked through.
Supper nice people open 7 days a week. Even help me find my part at a other location. Thanks for the help will be calling you first when.im I need of parts.
Friendly staff lots of cars.i didn't get what I was looking for but I got other stuff that was in better shape then on my car. Lol. Great prices too
Wonderful peop5
(Translated) Prices on by (Original) Prices on par
Got 2 used for latches for 1/6 the cost if I had bought them new. Cannot recommend this place enough. U-Pull, but completely worth it!
Great selection of parts. Very helpful on what I was looking for. Cody helped me find winter rims quickly for my vehicle.
Have been going to Mikes for as long as I can remember
Best in the west
Should give them a MINUS 15 stars. THE WORST CUSTOMER SERVICE EVER EXPERIENCED IN CANADA WAS AT THIS PLACE. Called to find for the part needed on Friday. The guy on the phone told me that the part is available in stock. Went to this place on Saturday morning only to find that that the part was not in stock.. The two guys at front desk were so disrespectful . Even before I have started my conversation one of this, told me to go to the scrap yard to find the parts. Both of them were rude to their customers,. The management this place should make a note of these guys behavior and may need to send the customer relationship training.
Yard is organized, staff are friendly and helpful!
I feel bad for you guys. I thing your company is very hungry. It been robbing every body
Can't get anyone to return my call to pick up a vehicle that they have quoted me on. Not picking up phone messages or replying to email. Very frustrating!
I have visited this place many times and Jordan on the front desk was very helpful. Great prices if you know how to pull off your parts by yourself and know what you are looking for.
Great prices. Lots of Honda's!
Fun lots of parts
good junk yard
NOTE TO ALL OUR CUSTOMERS: YARD EXPANSIONS ARE UNDERWAY. WE HAVE OLDER AND NEWER MODELS AVAILABLE FOR YOUR PICKINGS. IF YOU ARE HAVING A PROBLEM FINDING SOMETHING PLEASE LET ONE OF OUR KNOWLEDGEABLE SALES STAFF KNOW AND WE WILL DO WHATEVER WE CAN TO FIND AND HELP YOU WITH YOUR NEEDS. WE ARE LOCATED ON 88 ACRES OF LAND WITH VEHICLE MODELS RANGING FROM 1979-2015
Nice to have used Auto parts at negligible price
Customer service was good
Good proces allways friendly
Friendly staff ,well organized lot, only yard I know that is open Sundays, reasonable prices
cheap, and large selection. Go pick the part yourself instead of waiting for them to stop doing their job because you're too lazy.
Every car enthusiast second home
Lots of scrap cars to get parts from...open to public on Sunday mornings
Just bought tires and the shop wouldn't install them cause of wrong size and now they wont return them.. never coming back here again ,.people stay away from them
Good value for used cars. Quick service.
Horrible customer service, and does not bother to be nice. I wouldnt even give them 1 star. Horrible don't recommend anyone. I normally don't write reviews but that is just horrible service.
too bad they automatically crush the older rides as soon as they come in... the old yard was better and Rich was a gem...great place for mud wrestling..
You have to really know exactly what your looking for and know how to identify what your looking for. The staff there are very friendly, but they won't really guide you in finding your specific part. They will point you to a pile of parts and say "happy hunting"...fair enough.
Bad customer service on the phone
Poor service. Went for a tire swap Tried giving me there sorry tires for my good ones. Scammers
largest selection of cars
love this place! not too many you pick it yards that have newer models like this place. they were even willing to come out and help me when I didn't have the proper tool. definitely will be back!
Very good place and price
Me and my daughter went for parts for a dodge dakota but turns out that dodge dakota are way way at the back of the whole place going through the mud and ruts and the best was walking through the transmission oil and motor oil fun wow
Great yard, lots of vehicles to choose from. Great experience, I will be returning !
ALWAYS EXCELLENT
Wide array of vehicles/parts, very friendly and helpful staff. All around excellent experience!!
Not very empress
miserable staff. overall an unpleasant experience.
Very obnoxious, "know it all" parts guy, I have returned a pair of control arms with cracked bushing (you wont see the cracks unless you pry on them), and told me that they are used and all are cracked, like what did I expect, and if I should go buy from the dealer next time. Well...first of all, I expected to be told that you're selling me a bunch of useless crap beforehand because I have better things to do than wasting my time with a bunch of obnoxious inbreds, and yeah, next time it won't be there pal, thanks for the advice.
Called for parts. Drove an hr to come because they have good prices. No car here after being told there was 3. Very unorganized and guy at desk really lazy when it comes to customers. I will never come back here and I will pass the word on.
Found the parts we wanted. Prices reasonable. Grubby place though (expected for scrap yard)
When they came to collect our truck it had been sitting a while, the wheels completely seized and the tow truck driver went over and above to get it out of there.
severe mud issues and short hours on weekend avoid on rainy days. good selection if u know what u need
Good place to look for auto parts
Nice place to get parts for any vehicle you do you need at reasonable prices
Great place big yard! Only reason I dont give it a 5 is because it's so far to the back of the yard it would be nice to have a couple portable bathrooms!
Great place great people
Good yard
We were contracted to do some internet work as agreed upon for $300 plus HST. For months got nothing but the run around from accounting. We have given them ample opportunity to do the right thing. This can be resolved promptly with a simple call and credit card number, they know who we are.
Called about selling scrap car. Guy hangs up on me before I could even talk. Place is a joke
Ridiculous price for a part worth $5. They want $20 or $40 if they pull.
Best scrap yard in Hamilton by far
Customer service sucks.
Ships fast
Great to deal with.
Awesome service
Disgusting Human beings! I would urge you not to do business with such awful people. While merging onto the highway today (12-DEC-2018) approx 9:00 am as i was merging onto the highway from the on-ramp, i turned on my signal and as i started merging into the highway lane (with a normal sized gap for a car) the truck decided he didn't want me to get in-front of him and hit the gas to close space off. Thanks! i cant stay in this lane as it is about to disappear, and you have now made my gap unsafe. but i'm already half in and so i decide to complete the lane change. As if that isn't bad enough 5 minutes later on he decides to spit on my car, thanks for being disgusting and childish about the traffic problem you decided to cause. Please look to competitors of these guys, and choose not to support terrible people. Thanks!
I went there to get car battery. Got one in very reasonable price with 90 days warranty. Good customer service, nice people to deal with. I would recommend this place.
Awesome to deal with! The accounting woman is quite the treat - especially first thing in the morning.
Excellent customer service
Found price online on mikes website, called to confirm they still have part and it's ready to go. Got there price went up $150 after confirming price.
You're guarenteed the lowest U-pull prices and the selection is really good. They don't keep tab of what thet have in the yard so you'll just have to come in and see for yourself
Great experience found exactly what I was looking for. Great price too..
Good place
Good people/staff
Move fast or I promise there won't even be a bolt to find they have lots of veriaty of vehicles to pick and find great place over all fair prices just gotta get there before anyone also. my best bet is to come frist thing in the morning, good luck and keep on junking.
got me a part no one else could get me don't offer much for cars but good for parts
UNPROFESSIONAL WOULD NOT GO AT ALL.SERVICE IS TRASH PARTS ARE TRASH
Mike's auto parts is by far the most reliable and reasonably priced wrecking yard in the Hamilton area. Their vast selection of cars ensures that you will leave with whatever part you went in looking for. The front desk staff is also extremely helpful and will help you pinpoint the part you need, helping you with information such as the cross compatibility among parts of the same manufacturer that will work with your car, and the general location of the vehicle, to save you time.
Unprofessional. Please go elsewhere
I have been looking for a part for my car for awhile. We went to mikes auto shop. They were courteous, friendly and showed us where to go to find our part. You have to get it yourselves but the cars are arranged in rolls and within 30 minutes I had my part, the price was great. I would recommend Mikes Auto Shop to all my friends and family. They were great. Dennis
I've always had a good experience here.. no entrance fee , huge assortment of part vehicles, super fair pricing
I've dealt with this place a few times recently thanks to a deer, first i went in for a hood / fender and headlight. 1 hour later I'm out the door with my parts and no real pain in my pocket. Got all that fixed then needed a power steering pump, went back to mikes the guys at the counter were happy to help even lent me some tools and got a guy to give me a ride through the mud. Again quick and painless, great place, great people. Highly recommended.
Best place to go for parts and unbelievable friendly service. They treat you like a person, not a criminal.
Lots of parts
Awesome place. Parts that other recyclers pull off are just out in the yard intact. Tires and rim shop in back has crazy deals.Great staff (though 1 ornery old codger)????.Long walk to the yard so make sure you bring all the tools you need to pull your parts. I sold several cars to them for scrap and they always paid more than other recyclers. I live in oakville and much better than Toronto scrap yards.
They charge double if they the the parts off for you.
Guy at the desk was just straight up rude
Had the most amazing customer service, pick up and also the extra mile that Janet went. Thanks so much for such and easy transaction and experience.
Well organized.
If I could have given minus five stars I would. I have known and associated with employees there 16 years and always recommended Mikes Auto when Barry Humphrey operated the business, He was always fair and great with his staff ... The counter staffunder his son is now rude and really discourteous. His son Jay doesn't follow Ministry regulations and when his employees get hurt on the job he literally sends them a text while they are in the emergency room to quote " take an advil and get back to work" can screenshot the text if needed. Please don't go there!
Editing my previous review since the experience has dramatically changed. Used to be long time neighbor, having good relationships with management and owners, working on cars since I was 14, always got good prices and selection. Recently the asian kid at the front is giving everyone I know (and myself) a hard time. Prices are pulled out of their "back" being 2-3x the prices other local scrapyards have (fact checked) on 20+ year old rusty parts, cuz it's an "import". I forecast a fast decline in revenue and many lost loyal customers. I understand the nature of the business and I've done the same job before myself, but that's not an excuse to be used. Management need to step up (if they're still around)
Invisible 2015 Green Kia Soul. I drove there for nothing and all I got was they must have crushed it. They used to be good on 20 Highway.
Don't buy used tires here, if you do be extremely careful. I purchased a set of 4 used tires in December 2018. Since that time all 4 tires developed slow rim leaks, I had to get 2 of them resealed at extra cost, along with the time, hassle & inconvenience of getting the work done. And 2 of them developed sidewall bulges, which meant they had to be replaced outright. And again at extra cost, time & inconvenience. One bulge developed near the end of the 30 day warranty period, it was so big the tire bead nearly separated from the rim! This same tire was flattened on one part of it before installation, from obviously a heavy weight sitting on it. Probably the same spot where the huge bulge developed. The staff member said "don't worry about that, when it's inflated the flat spot will go away". I barely managed to get the car back there and the staff was confrontational- accused me of running into curbs or somebody hit the tire with something or kicked the sidewall hard. I wonder if all these problems were caused by rough handling or bad installation? This was the dirtiest shop I've ever been in, thick layer of dust & dirt covering everything. And fuel vapor odor everywhere, I was nervous being in this place. Wouldn't be surprised if this place has a fire or blows up one day
Very big yard prepare to walk As you might not know you remove all parts with your own tools. If you do get a part that's any size at all don't expect help to bring it back to the checkout. They do have wagons that you can use to pull it back to the checkout. Bring a friend to help.
Definitely a great selection of cars! However no signage for locating vehicles and no directions or communication from staff. It was a long walk searching for the vehicle I needed- but I got what I was looking for!!
Chased me cause he thought I took off catalyst converter. No apology either
Worst costumer service ever. This place is full of uneducated idiots who probably never graduated highschool. The guys at the desk especially.
Rude. Walk in to employees saying there going to strangle each other . I picked a fender for my s10 wasn't close to perfect needs repair . $45.20 be forewarned when I asked if I could get a bit off it's pretty far off from being nice . The guy tells me I can leave the fender here and leave . Wow 0/10 for customer service
Amazing price
If you need parts for your vehicle this is the place to go
Amazing service!!! Upfront and honist!
There are places to go where you will be treated right. And with respect. (AVOID)