We offer you the reviews of people who are consuming the products and services of Logel's Auto Parts (Scrap Yards) in Niagara-on-the-Lake (Canada).
At the present the firm gets a score of 4.5 stars out of 5 and this rating has been calculated on 127 reviews.
You may have noticed that it has an average rating is nearly the highest, and it's based on a very large number of feddbacks, so we can say that the evaluation is quite faithful. If people have bothered to leave their opinion when they've done well with the service, it works.
You know that we do not usually bother to set opinions when they are correct and we usually do it only if we've had a problem or issue...
This Scrap Yards is classified in the category of Used auto parts store.
Rude, and not helpful at all. Wouldn't recommend. Earls way better and they actually wait for you and help you out when in need. Garbage service.
Best wrecking place in my books. Best price when I sold my truck
Always the first call we make when needing something for our van or truck. Quick service, friendly service, and great prices. And when I call them, they don't seem to mind that I really don't know what I'm talking about. Hubby says buy this, and they find it for me. They answer all my questions in an easy to understand manner.
I had an unexpected transmission failure on my older car and after pricing out repair options, decided it was time to scrap it. I called around to several auto wreckers in the region and Logel's offered the 2nd best price, but the easiest sale and pickup process. After spending hours trying to arrange towing from a different auto wrecker, I gave up and called Logel's back. Robert quickly got me a quote, explained the process, and then wrote up a bill of sale and cut me a cheque, with pickup arranged for the next day.
Fast and friendly service from Logel's regarding some struts on my Honda Civic, Neil was a great help
My apologies for not writing sooner. I'm a Transportation Teacher. I wanted to expand students knowledge by providing our students an opportunity to learn and develop practical experience with automotive electrical systems. The problem was I didn't have the budget to achieve my goal. Sure I could purchase one starter motor and one alternator but I wanted a class set so I called Logel's and spoke with John and explained the situation, l hoped for a reduced price, he said he would see and call me back. Within minutes I received a call and was told I could pick them up anytime, not at a discounted price but for FREE ! We now have 12 units for our students to work with. All I can say is thank you very much Logel 's and thank you John your generosity is greaty appreciated.
I had my old dead car picked up last week by Logel's and couldn't have been happier with how kind and efficient they were. I don't understand much about cars, and the person on the phone was just amazing. Patiently explaining everything to me without being condescending at all.
They are honest and trustworthy. The staff are highly educated and exceptional customer service. They went above and beyond for me and ensured not to upsell me and was honest with actually needed fixing on my car and provided me with a detailed estimate laying out what was most important/urgent to least concerning. I recommend Total Can Auto to everyone who is looking for excellent work done and honest business!
Hi Guys:--- I did business with Logel's auto parts today. Everything about the experience was positive. I dealt with Robert and I give him and the store five stars.
Ordered a side mirror and got the right one with a good price to top it off. Big thanks to Matt & Jordan. I would Definitely recommend Logels as my go to place for parts.
Plenty of help. Did not get what I thought my old car was worth but the service and the experience was great.
Great and honest people, and they give you the best prices and qualities!!
Love dealing with logels ,super friendly always give me fair prices on pretty much anything I need for my car. Their one of the most organized auto wreckers out their ,always give me quick responses, just a very professional business.
These guys were great when I went to sell my car. They were very caring and understanding, walked me through the process of how to hand over my car, even removed the plates for me. I will definitely go there again at the end of my next cars life. They gave a reasonable amount for my car as well, but the service was excellent.
Robert was great! made the process for us really easy. The guy who picked our dead car was super friendly. Thank you. So happy to choose this place. Highly recommended.
Neil did a great job in making sure my transaction went smoothly when I had to return a part. Great job Logels....
Neil one of the best guys on the counter, good service
I had excellent service today from Mike Sames. Mike was very friendly and helpful finding some tires I could use with my high school students at KCI. Students learn to use the tire machine by practicing mounting and dismounting them from rims. Thanks Mike and Logels for your kind donation that will help educate our students. I have always had great professional service over the years anytime I have purchased parts at Logels.
Outstanding service!
I want to give Logel's a shout out for their fast and professional response. Even though it was just hunting for a small part they treated me with the same courtesy as if I were spending hundreds - Thanks Neil. Highly recommend them!
SInce we have been working from home our old car had been sitting for months not being used and seized up. We didn't know what to do, and so we called Logel's. We dealt with Robert, and the car was quickly removed and we got a few bucks for it, just in time for the holidays. Thanks for making the process so easy.
Really friendly staff, and really fair prices. I was very pleased with the service.
I'm so impressed with Logel's commitment to customer service. Their very knowledgeable and helpful staff were pleasant and great to deal with. I would recommend them without hesitation. Big thanks to Neil who went above and beyond to help me out!
Been here twice with my old cars ???? and the service was great. I highly recommend this place to get rid of your old car.
In and out in 2 minutes with cheque in hand for my beater. Honest and no hidden fees.
realized winter is fast approaching so I called Logel's praying they had snow tires. They did! Bob offered to put my name on them to hold them until I got there. Not only did they have a great set of 4 snows, they were pretty much brand new. excellent price for the set ($394). The office is beautiful as well. Great service.
I inquired about winter tires for my car through Logel's. They were able to source me the perfect pair and they were almost new! Great price and amazing customer service. I highly recommend them.
Great customer service. Great response time for pick up. I made a mistake on my form, causing my quote to go down, and they went out of their way to give me a good price for my wreck any way. I am very happy with my experience with Logel’s.
Friendly staff....didn't get what was told to me over the phone.
Great prices and the 1 year warranty is awesome on used auto parts
Very happy with the service Ive received, every time I come here. Staff know their stuff, and good prices on everything. I sold my car to them and got much more than any other wrecker was offering!
We purchase all of our used parts for Nationwide Auto Warranty clients through Jordan at Logels. The service and knowledge at Logel's is second to none. Some of the shops we send the parts to get to know Logel's staff, and they start using them as their go to parts supplier also. We have used other companies in the past and the quality of parts doesn't compare. From a company who spends over $2,000,000 annually repairing vehicles, Logels are highly recommended for saving us money. Tim Ford, Claims Manager, Nationwide Auto Warranty Waterloo
I was able to get cheap parts here for my 2011 Dodge Caravan.
I was pleasantly surprised by the professionalism and organized service I’ve received here. Prices are more than reasonable. In 10 minute I was in and out with the part being shipped to my shop of choice. Marius, Kitchener
These guys are our go to for all of our car parts. The team is always knowledgeable and friendly.
Great staff, good prices
Very fair price for scrapped car and made it a very pleasant experience
Neil was fantastic to work with… Very accommodating and got things done in a hurry for me. They even excepted a return that wasn't even their fault. I will definitely go back to these guys!
Great customer service, called ahead and was in and out within 5 mins. Great prices also.
Great service will do their best to find you the parts you need
Great customer service! I have taken all my old cars to Logel's and received a fair price!
I was looking for a radio to replace the one in my Grand Caravan. I emailed Logel’s about one that I saw on line they had. Neil was great at making sure it would fit my vehicle, provided fast responses to my emails and in a matter of hours the deal was done and it’s being packed up to ship to me. It’s been a pleasure doing business with them.
Awesome customer service.
Friendly, knowledgeable staff
We tried to sell our 2002 Dodge Caravan (158,000 km) on Kijiji for about 4 weeks. Even though we got some responses, a couple of the sticking points were the price and whether it could be safetied. After 2 weeks we lowered the price from $1500 to $1100, which generated an offer of $950, but there was still the question of the safety, for which we agreed to get an estimate. It turns out there was too much rust on the frame, so the van couldn't be safetied with any economy, so the deal fell through. We were faced with the prospect of dumping it off at the wreckers for a pittance or getting a small charity receipt ... what a let down. Buying a replacement van had cost more because we had to replace our four extra mounted tires and a trailer hitch, and I was hoping to defray the costs with the selling of the old van. Logel's came to the rescue. With one phone call for a quote ($445!) and a quick drive over to Bridgeport, the deal was done. It's obvious that they appreciated the inherent value in the van and offered a decent price, given its non-saleability. Thank you Logel's
Friendly staff, large selection
I went there once, don't get things that are critical for your car. I got a rim from there and it was horrible. Probably makes sense because the parts come from cars that were involved in accidents.
Usually they have the best price. Great guys and service. Always my first call.
Although they did not have the exact parts I wanted I was very impressed by the informative dialogue I had with the sales staff. Neil was very helpful in giving me the information I needed. This will be my first stop as I continue work on my car.
Honesty, longevity, and experience. Great to deal with.
Well priced
Ordered a side mirror for 2007 Malibu and received a new one in 24 hours. Great service.
Ment to give five stars but only ended up with two! Wouldn't have noticed if the owner Matt wasn't so on the ball with his courteous reply, Logels will still get the five stars it deserves, excellent service, polite staff, and quick delivery of parts upon arrival, bravo ????
Very responsive and knowledgeable.
Absolutely incredible service - quick, efficient, BY FAR the best prices (for what I wanted at least), and extremely friendly. Very professional and high quality service!
Friendly customer service. Recommend this place when you car died. This is the place to say good by to your dead car :)
Amazing, fast service! Great prices! They really went the extra mile for me today and it's really appreciated!
Change in my review. They got back to me quickly with a part and a price. Just waiting on other quotes to see who is the most compatible and economic.
I always get what I need from these guys, their customer service is the absolute best! Highly recommend!!!
I recommend Logels to anyone looking for good quality parts at fair prices. I will always call Logels first.
Cheap parts, fast service, they have almost everything
Fast with parts and helpful staff...
The team here helped me find the right taillight for my jetta over the phone and then in person. They're a great company full of awesome people to work with!
Fair and fast service! Thank you!
Good prices. Good service
Fast and friendly always willing help find your automotive parts
Jerry at the front counter is friendly and knowledgeable of their services.
Robert (the buyer from Logel) offered reasonable price from the very beginning thus there was no back-n-forth negotiation. He is very knowledgeable and patient for all my questions. I think he is trustworthy.
Good for used parts
I love this place, a very reasonable prices
Excellent service, quality parts!
Friendly and efficient staff!
Great professional quick service, of all the places in town they paid the most for my car
The people there are awesome and provide great Customer service and are happy to answer any questions I might have. Brian went above and beyond trying to help me find a part for my VW that can be very difficult to find. Would recommend for sure!
Always treat me right.
Professional.
Trusted company.
A Devoted and Professional Team
I had a good experience with these guys. I bought a part from them and it broke, but they completely honoured their warranty.
Bob was very polite and helpful, he helped me locate the required part and made sure that it was the one. 100% would recommend!! Will be coming back
They brought in the part I needed at a great price.
Called Oct 17th regarding Pads, rotors and calipers for a 2008 Mazda. Was informed they would prepare a quote and call me, it's been two days and no call. Being in the automotive industry, you'd think they would be a little more competitive with trying to retain and gain new customers. I've purchased the parts else where but it was easily a $500 sale in parts.
Parts here are expensive
This place was amazing!!! Great to get a used part for a good price. The staff were so friendly and helpful!!! Will keep going back =)
I purchased an engine for a Chevy Cobalt from Logel's and was really happy with the service! From the very beginning when I spoke with them they were easy to work with, always responsive and very helpful (I don't know much about this sort of thing). They delivered the engine to the shop where I was getting it installed and it actually had less km's on it then the engine which I was replacing. Since I've had it installed, we needed to get the E-test completed for registration and it passed now problem. THANK YOU LOGELS
Quick pickup, excellent price and amazing service by Tim, the truck operator. Highly recommended.
I had a great experience scrapping my old car at Logels. Robert made the process super easy and straightforward. He was polite, helpful, and easy to get ahold of. I would recommend this place to anyone looking to get rid of a car!
Great service clean.
Great and Fast Service, Thank you, Gerald Fischer
Very friendly customer service and selling my car went very smoothly.
I've had excellent experiences over the years dealing with Logel's. From trading in my old SUV to purchasing parts and tires, Logel's service has been second to none. Clean accessible facility and friendly staff.
The best services i have ever seen.!
Incredibly helpful in the sales department. Very knowledgeable and they offer the best price in town for scrap vehicles. I strongly recommend Logels, they made the experience very easy. Even came to pick the car up right out of my driveway! Thanks guys!
Time between quote request and transfer of car and receipt of payment was less than 24 hours. Great experience.
Excellent service fast and friendly staff
Great team of people, always willing to go the extra mile.
We have made numerous inquiries for products through logels and haven’t had any success... there response times to website inquiries is slow or no response at all. Many times they don’t have anything in stock. Our experience with Cambridge auto wreckers has always been pleasant, reasonable, stock plentiful and quick to help or answer inquiry, I will no longer even bother making inquiry with logels!
Quick, affordable, professional.
Logel's made selling my car (scraping it) SO EASY. They were quick to respond to all inquiries and handled everything exactly as I requested. They offered a very reasonable price for the car as well. Thanks so much to Robert for making this experience such a good one!
Very satisfied from the purchase of engine and transmission for camry. Good service
Logel's purchased our old vehicle, and completed to details in a matter of days. I had the pleasure of working with Robert, who was a real professional...extensive automotive experience. He was very courteous and provided us very easy-to-follow requirements to complete our transaction. I would definitely recommend Logel's and especially Robert to others.
Sometimes has parts, rarely in good condition.
After shopping around, Logel's gave me top dollar for my used vehicle. The service was outstanding, I had a tight timeframe and they went above and beyond to to accommodate me. Polite, friendly staff, I would recommend them for your Autowrecker needs! Ask for Robert!
Robert was a pleasure to deal with when we had to get rid of two vehicles in a month. Contact-free service is available. Kind and fast customer service, and a few extra bucks towards the new vehicle. Highly recommended.
Called for a cruise control switch and was quoted almost 5 times what I paid at a different auto wrecker in town. I was so surprised at the price I clarified that I wanted a used one, the guy said yeah it is a used one. Used part for a new price is not what I expect from an auto wrecker.
Called for a headlight switch and was quoted exact same price as a brand new one. That's a no brainer
Took my much loved old car to Logel's today, to be put out to pasture. I found the communication and customer service to be highly professional, direct and honest. Very impressed by my dealings with Robert. I would recommend Logel's to anyone, after my own excellent experience here. Thank you.
Very Very poor company just out to take your money and very poor customer service
I usually have had positive experiences whenever I dealt with logels in the past. This latest one is the total opposite, I am very disappointed to put it mildly. I dealt with Bob this time, he wasn't helpful & was rude which left a sour taste in my mouth!
Honestly The way they handle parts and their 5 year warranty was 'the most' hassle-free experience ever. The Logel's team is uncontested for most satisfying service and experience in the industry.
I was very happy and satisfied that Logel's could get a part for my Mazda Tribute way, way lower price than the dealer's price for the same part. Also it comes with a one year warranty. Wayne too was very efficient and pleasant to deal with; did a good job and friendly at the counter on my first visit to the beautiful office. I would highly recommend dealing with this refutable company.
best place to fund your car parts in the try city very professional and best praises in town thanks neil for the best costumer service.
Great friendly service. Thanks!
They always can get the parts you need
Needed a set of 4 aluminum rims for snow tires for my wife's SUV and decided to contact Logel's Auto Parts. My biggest concern was that the rims would properly fit her vehicle. After exchanging a couple of e-mails, I not only ended up with a set of wheels for a reasonable price, but since these rims came off the same Make, Model and Year Range of wife's vehicle, not only do they look good, they are the same as her original rims the summer tires are installed on. Thanks Neil
So thankful to Neil for getting me some amazing winter tires and steel wheels! I got almost new parts for more than half the price of new. So impressed by the customer service and the quality of the parts. Thanks so much!!!!