Here you have the feddbacks of real people like you who use the products and services of Dom's Auto Parts Co (Scrap Yards) in Niagara-on-the-Lake (Canada).
Right now the firm has a score of 4.1 over 5 and the rating is based on 127 reviews.
As you can see the average of ratings is quite good, and it is based on a large number of scores, so we may conclude that the score is very accurate. If many people have bothered to value when they are pleased, it works.
You know that we don't usually bother to set scores when they are positive and we usually do it only if we've had a problem or incidence...
This Scrap Yards is included in the category of Auto parts store.
Great local auto recycler. I've worked with Dom's for years and always get great service.
Friendly staff. Good knowledge. Fast service.
They got good car selection and parts up there
Purchased a headlight from Dom's for a 2016 Jetta. Came next day, wrapped up perfectly like it was a fine China vase and it was in perfect condition! Thanks guys!
They are not helpful at all. Misdirected me so I wouldn't find what I was looking for.
Guy in the front was very rude and not helpful! Asking him questions is so difficult as he answers you with an attitide. Or maybe because we weren't white like him. So rude! please put someone in the frint desk that has a pleasant face good attitude and willing to help with patience. Its to early in the morning to have a bad attitude like him
Very well organized place for pulling out car parts, fair priced
Good prices. Just wish you could drive up. Lots of walking and some parts are pretty heavy. Also sprained my ankle here a few times. Also very easy to step on some rusted metal.
Good place to pull your own car parts, prices are affordable too!
Not much in customer service.Very slow in providing information. Would not recommend.
The counter staff are less than helpful. I was looking for a gas cap, but because it wasn't a huge sale, the guy basically just told me he doesn't have any of my car on the lot, and left it at that. Little did he know, I had just come from next the u-pick yard next door, and he looked up their inventory, and said they did have one. Sorry my $5 sale wasn't worth you getting out of your chair.
Great staff. Friendly and knowledgeable. Had the radio bezel for my 15 grand Cherokee I had been searching for, for weeks. Brand new part $900 cheaper than the dealership. Never going anywhere else for parts again.
The staff at Dom's are very helpful. I got the parts that I needed, and saved a bunch of money. Thanks again.
Old fashioned style business, not clear information on their website until I drove 40 minutes to the place to find out.
Great place??
Best used parts in Ontario.
My boiis over at doms looked right after me, they had the ever so rare gt4 rear end, they removed it for a respectable fee and even loaded it in my truck for me.. just a gem of a crew
We love Dom's Auto! The best and friendliest staff members. They have gone above and beyond more than once for me and my husband. Needed a part fairly quickly and Kevin had the part pulled for us in less than 20 mins. We gave him the wrong info for the part so we still needed to get the correct part, called back and again they made this happen so quickly! Kevin is super helpful and would never go anywhere else but here. Would give more than 5 stars if possible :)
They don't serve you if you're a sub
Always get us what we want. If its not in stock they find it.
Easy to deal with and very helpful
Great auto wreckers if you need parts for a car.
Great place
Friendly staff, very helpful. I used to love coming here when we had an older Honda Civic. Fair prices and well organized. They were pretty cool to to take back a part after a while and finally realizing I no longer need it. Website is helpful for looking up parts before you call or make the trip and waste any time. Would definitely come back if I ever need to.
Great prices on used parts. I always come to Doms when I have a really expensive vehicle repair. You save a lot of money. Highly recommend
thanks for the hand with parts lookup and supplying them too :)
Big yard, lots of vehicles. Staff friendly and helpful.
Photo club shoot.
Calles in the morning for an 05 f 250 mirror they said they had it came from toronto waited outside in the cold for 30 mins then an hour in my truck just for it to be the wrong mirror staff is completely useless i would give no starts if possible
Huge facility
All your used auto parts needs
Got what we came for and a good price
The guys here are great called to see if they would have parts and they said they have to many doners to tell me about and that they would be more then happy to help pull a part if i need help they are such a great crowed would defintly recommend to all my friends and family for parts needs and the yard they have is well orginized and their prices are amazing love going to doms
Called previously (2 weeks ago), to have a vehicle (that still runs), and was told $175 if I drive it in and $150 if they tow it in. Just called today and was told they would come get it, but they would'nt give me ANYTHING for it...?!! * Inconsistency with your customers is not a valuable trait. Called another Wreckers and they're on their way to pick it up; and guess what - they are paying for it! I'll never deal with Dom's again. Thanks for nothing.
Glen at the office was very helpful & polite. I needed a tail light and was very impressed with how organized the yard was. He gave me a list that indicated row & number of vehicles that matched my car & it took less time than I expected to find what I needed.
I come here for the junk yard and the staff are great. They’ve pulled through for me multiple times and they have a great selection of scrap cars with more always coming in. Can’t recommend this place enough
I would give Zero stars if i can. The guy in the front desk (right side) was very rude, careless and not helpful! What a guy with a bad attitide. He pulled the wrong part and charged me for restocking. Not a pleasnt experience at all. They dont care to provide good customer service. Owner, you should replace this guy if you need your customers to walkout happy.
Bad customer service Price way to much they don't sell full engine's. Bad attitude on the workers.
Great service. Great price. Quick shipping
Great staff. Bring a hat in the summer as it is a long walk in the yard. Also bring water.
I've bought from Dom's since I started working in this industry about eight years ago. The parts are always as described and they're a VERY reputable business in the wrecking yard world. Thank you for your great service!
It's okay.
Good and working vehicle parts for cheaper price.
Great place and best prices! They always have what I need and more. The staff are also friendly. Thank you guys!
Fantastic, I called, they had what I needed, brought it out to my truck, great service, very helpful, I definately recommend Dom's auto parts on baseline west of courtice Road..
Was connected to Dom's Auto via the retire your ride program as they were the highest bidder for our old car. Experience was absolutely fantastic, can't fault anything, I forgot to call back and confirm and Dom didn't even seem to mind very accomodating. Pick up was simple and easy, sad to see car go but Dom's Auto made it an easy process!
Helpful.
Large selection of any kind of vehicles.
Good place to get parts ????
Could not have been more impressed with the kind friendly people! Super efficient and great price! In and out!!
My husband and I went to Dom's Auto Parts, to get a tail gate, and window. They are very business, but helpful checked my husbands tool box, when we arrived, when we found the part we came for, we decided to let Dom's Auto Parts remove the tailgate, we had been given a trolley to carry what we found, we brought back a windshield for the tailgate, funny the tailgate has a perfect windshield. This cost $175.00, removed by them, delivered by them. Will call insurance company to cancel claim. Win win.
Great place and great prices. I have gone here about 4 times and all the times the front desk was very helpful and friendly. If you need help taking off a part they have all the correct tools and are more than willing to help you take off the part
Rip the eyes out pricing.
Lots of vehicles, organzied i personally didnt find anything for my vehicle but there's lots for mazdas, pickups, minivans, and nissans
Nice staff
First time, great service friendly staff. Explained everything clearly. One piece of advice is call about the parts before pickup. They will have the part ready for you. U pull section be prepared for a long walk.
Requested an engine via phone call for a 2003 Elantra, which they had onsite. Engine price was 500 dollars. Was informed that they do not take credit card over the phone. Requested delivery to my home address. They indicated that it was not their policy, since they need someone there. Informed them that person would be on site for day of delivery. I thought this resolved any issue. Next day went to Dom's to purchase engine. I requested to view engine first, was directed to engine location which was in the back of the lot, Had to walk to view engine, and it was the exact match to what I needed. Went back to purchase and pay for engine. At which point they refused to sell/ deliver this engine because it was not going to a business or shop. They would not deliver to a home address. (?!?really?!?) I felt discriminated against because I was a citizen with payment, but they wouldn't sell me the engine. Now if I was a business now that would be different. The two employees present the excuse that their insurance wouldn't cover the liability. What ever happened to purchaser taking ownership for their own choices. ?? When did Ontario become a "freedom from" society. ?? They probably looked at me and judged me to be incompetent to perform an engine swap. When I have already removed the old engine SAFE AND EVENT FREE. My profession is a mechanical engineer. Who has grown up in a family of mechanics. As the purchaser - I should be able make the judgment if I am competent or able to perform this work. This whole process wasted approx. 3 hours in total. (trip there and back), gas and resulted in a lot of emotion -- mainly Anger. -- When was it required to have a license, or be apart of a company to buy engines, transmissions, or anything that weighs more than 20 lbs -- I am completely flabbergasted at the whole experience and would tell any "Do It Yourself" (DIY) person to avoid this place like the plaque. J.L.
Good selection for domestic vehicles
Variety Good service Friendly
Good directions
Always a pleasant experience here. he only thing it said that k
Need a part, get a part. Reasonable prices with reasonable warranties. Helpful, knowledgeable and great staff.
Good service
Very good service.
Needed a master controller switch for the driver side after my window was stuck open. They ordered the part for a third of the price the dealer quoted. Yes I recommend this business.
The best part place to shop. They have the most up to date parts and they are very helpful and knowledgeable. I have shopped at Dom's for over five years and have never had any problems. Call them before you go anywhere else, you won't be sorry...
Staff is great, I went in for parts and left with parts and snacks. :)
Great place if you're looking for used parts very helpful staff
Have just about anything for any car. Great place to shop before going to the dealership!!
My Name is Edris and I am an apprentice mechanic. Having studied Power Motive Administration at Centennial College, worked at 3 Mechanic shops and certain auto parts stores gives me an in-depth view on car parts and its prices. I applied for Retire Your Ride Program and followed their online form to the dot to get my Older, Higher Polluting Vehicle Off the Road and to recycle it responsively. I filled The form: Is the vehicle tow-able : Check (Two brand new rear winter tires paid 480$ for last winter still on the vehicle and new spare tire) Is there Parts missing from the vehicle: Check (some Interior parts and tail lights missing. All Mechanical parts still in the vehicle) Have ownership and License Present: Check The Retire your ride program sent me an E-mail stating that I have a bid of approx. 300$. I accepted The day that the driver showed up I got a call stating there is parts missing on the vehicle and to lower the price by 50% (A TACTIC I AM WELL FAMILIAR). I CHECK MARKED THAT THERE IS PARTS MISSING!!! WHOSE NEGLEGENCE IS IT FOR NOT READING A CONTRACT BEFORE THEY SIGN IT? Following parts still in Vehicle: Alternator Starter Waterpump Tensioner New Fuel injectors A/C Compressor Radiator Heater core All Sensors: Oxygen, MAF, MAP, TPS etc Brake Booster Master Cylinder Transmission/ Parts Engine/ Parts Muffler Catalytic Converter Resonators Seats AirBags (Driver, Passenger, And 2 Side) ECU Door Vacuum Pump Window Motors Windshields 2 New Rear Shock Absorbers and Springs Plus more 150$ is good enough just for the metal at standard auto wreckers. I would think Dominic a man with 30 years’ experience in the automotive industry and the owner of a reputable company would understand the expensive nature of OME German parts and the need for Customer Service. Bad service only bring in bad business is the motto for my company. I am leaving a bad review on multiple review sites because I feel like I’ve been wronged and I contacted a scrap company on kijiji 20 minutes after our phone call and am getting 250$ for the vehicle let’s see if they use the same tactic to reduce the price.
Who doesn't love a wrecking yard ?
Best auto wreckers near the GTA. Took me a bit over half hour on the 401 to get there, but the drive was worth every minute. They've got the largest selection of vehicles. They have a "you-pick" yard which is hard to come by now of days, making this place a rare gem. Staff is super friendly and helpful. Have cash with you, admission to the yard is $2.
Dom was able to get an engine for my 2004 Chrysler Sebring and was able to answer all my questions...great service and great pricing on the engine.
Efficient service from Dom's to get rid of unwanted vehicles
Their stock is really good they have most vehicles as long as colour is not important. Prices are very steep though, usually way over what would be expected. The staff is very knowledgeable though, they can help you get whatever you need.
Good prices and selection
Friendly staff.
Dom's is a great place to find used parts for your vehicle. Always call ahead to see if your parts are available. Not only that they are awesome they are very reasonable in prices.
These people are awesome. Helpful friendly service
Highly Recommended!!! Rob was a great guy to deal with!
Excellent
Service was fast and price was great.
Good selection for used car parts
For your parts needs, visit Dom's Auto.
Something about walking around a bunch of old cars is always a pleasure and Dom's Auto Parts yard is one of those places where a car nut can simply wander up and down the massive aisles of cars and reminisce... great place to hunt for odds and ends
After getting my car towed here $2000 dollars of tools were stolen from my trunk....I cant be certain anyone associated with Dom's took anything. I do know for sure the gentleman I spoke with on the phone was very defensive and upset. He swore at me and hung up after inquired if he could maybe ask if it was misplaced by his staff... I would recommend your vehicle be stored anywhere but here, and although I didn't experience any other services at Dom's the gentleman I spoke with made it easy to recommend service anywhere else.
Great prices
Great car scrap yard always find what I need friendly and knowledgeable staff
Ordering a part could not have been easier. Rob was helpful and within the hour I had my seat in perfect order:)
Good inventory, helpful staff.
Very nice and helpful
Asked for a trunk release latch for my 08 Camry. They said I will have to dismantle from one of 4 cars in their yard and then pay $80. There was no way I would know the one I would dismantle would work or not. In any case, went on to Amazon Canada and bought the part for $56 (taxes and shipping included) shipped to door. And it worked like a charm. Go figure!
Instead of waiting 4-6 weeks for a part I texted Doms and got a quick response and the part I needed ! Easily done ... very happy customer !!
I called to ask what I wanted, within seconds he said "we got it" at a fair price. Very happy for my first time, i will return for my next part request.
The best place for parts
Professional and extremely helpful to its customers
Great place for cheap reliable auto parts excellent service
I love doms for used parts some you go and get your self if need they will get it for you really Kool staff
Good place. Good set of guys
Very arrogant and rude, I will not be going back! I don't reccomend.
Amazing service! Shane was very helpful and went above and beyond. Working through the pandemic they still found a way to get what we needed in a cost effective and safe way! Thank you for your hard work! I have been buying from Don’s for over 40 years and they have the most helpful staff, I have never been disappointed! Thank you Shane for your help today!
Helpful
Charges you entry fee to get in .????
Bought an item off of eBay when I got there it was far from what was described. They worked with me to ensure I was happy!
Buyer beware: I bought a brand new tire rim yesterday. Turned out that I didn't need it. I brought it back with the tag still on it and they charged me a 20% restocking fee. I said how do you justify that? It's brand new, unused. He says we pay shipping. But I didn't order it. It was already here. Lol. Poor business practice. I won't ever recommend this place.
You smash your stuff up or just break it all the time ?? This is the place to go !!!! They even had parts for my winter beater including used winter tire sets !!!!
Great staff and wide range of vehicle's to select from
Nothing can find
Horrible customer service
Contacted them through their website text option. Inquired about a key Fob for my car. Advised to come in, check a bin they had of fobs for one that I needed. I asked for price and was told 20 bucks. I drive over, go in, and manage to find one. Go to pay and the guy at the counter tells me they are 30 bucks. I said that I was told by their texter that it was only 20 bucks . He says a certain type are 20, mine are 30. That's not what their text service said when I specifically asked for one for my specific vehicle. So I pay the 30 bucks, and ask for receipt. He then says 3 bucks more. I decline to pay even more. I guess he cheated both me, and the government's tax agency. Hell, since I paid in cash, he may pocketed it and cheated his boss as well .
Excellent. More than willing to help and assist. Appear well organized.
So good services
Great place great service great people!!!!
DUSTIN, Goes out of his way to help, even for " just a little " sale, when you call Dustin and the rest of the staff are great, thank you!!!!!
Excellent experience! The service was fast and friendly. We will recommend them every time anyone asks me about vehicle parts!
Absolutely amazing guys! Matched and installed my jeep battery for an unheard of price- the dealership and local repair shops wanted over $300-350 to do it- I easily saved hours of service time and saved over $250! Thank you so much guys!!
Front counter friendly and helpful. Was given sheet with cars I would need to look at and explained how to read. Didn't have to look hard for cars. Charged a Very fair price for self removal of parts. Will go back again.
I uses doms for the first time looked them up online and used the text message feature , the reply time was fast and reliable and you talk to real people who know what they are talking about , Kevin T. Was the guy I dealt with , he knew what he was talking about made some guarantees on cross matching parts and he was bang on , my driveshaft fits works well and no complaints at all , highly recommend!!!!! Text message feature is the way to go !!! Ask for Kevin!!!!
Great place great deals very knowledgeable staff
Excellent service very clean also very polite and knowledgeable about auto parts.
Fast and highly professional service Welcoming environment Fair prices Highly recommended auto services
Purchased a hybrid battery for 2007 Toyota Camry, Delt with Mr Merza he reassured me that the battery was good and was tested. After the install the car didn’t start most of the battery cells were very low.Got all the money back But would not pay for the labour to remove and install.Lost total trust with this establishment Will never buy anything else from there
A driver here almost killed me on my motorcycle in oshawa with his vehicle he should have his job or license taken away. Plate was parts 3.
The best auto wrecker in Ontario, been dealing with them for 30 years.
If they don't have the part you probably don't need it
Great customer service, friendly environment. Needed a battery for my car, cost $34.00 plus tax installed. High recommended if you dont want to break the bank.
Absolutely amazing customer service. I delt with shane and he did not have the part that i was after but he lead me in the right direction to getting my truck worked on. After being screwed around for a week from auto shop to auto shop, I called Shane at Doms who sent me to a local shop that took care of my truck issues almost immediately. Thanks Shane
no willingness to help their customers. rude on the phone. don't recommend going there. every other tire place was able to help what a joke this place is
great place to do business
Friendly staff, convenient location. Large inventory. Fair prices.overall very happy.
Great service! Great staff! More then helpful
Excellent service and a quality used part.
Great prices for used auto parts. Inventory is often pretty picked through if you don’t get to the vehicle soon after it’s brought in
Edited from older review: Only had one less then perfect experience. Innocent mistake. I was just misunderstood on the year on the phone. Every other experience has been professional, courteous, fast, and great pricing! I drive the hour because this is the most professional yard I’ve found. I wasn’t given discounts or anything else to change my review. They legitimately deserve good feedback! Side note: if you read reviews you likely leave them. Don’t write reviews when your frustrated. Reviews have a serious impact on businesses. They should truly reflect the overall service and experience. Everyone makes mistakes. It’s how it’s handled that matters.
Whenever I call the front desk is so rude. "Just come check it out for yourself" I live 20 minutes away I'm not driving out there for something you don't have in stock just to order something I can get at another scrap yard for less. So I asked "don't you have an inventory list?" The guy reluctantly searches my info and says they do have what I'm looking for. He tells me the price I say thank you and he hangs up without a goodbye or a your welcome or even trying to get the sale. I shouldn't have to tell you to do your job, I'm the customer you should already be doing what you can for my satisfaction and in reality my business. I'll go somewhere else, maybe online. You wonder why human faced businesses are closing? People like that making the online shopping more preferable.
Not as good as it use to be.
If I had more money I'd be here more often.
Great Service thanks to the staff
I asked them to check if they still have the part I was looking for and the answer was...wait wait,,,,IT'S A WASTE OF TIME AND MONEY FOR US TO SEND SOMEONE TO SEE IF THAT PART IS STILL ON THE CAR...they want me to drive 2/h just to see that the part is already gone,,,it's their business motto,,, don't waste your time with them
Had what I wanted reasonable prices
Awesome prices! $10 for an almost new looking trunk liner. Lots of walking around the outside lot to find my part though so wear good walking shoes. And it can be a bit confusing finding out where you are - the only map is on the office wall.
Huge shout out to Kemp for his service ...Thanks a million from the ladies buying the battery and looking for the wheel lock key for the 2007 Nissan Maxima ... A big big hug and thank you to "Tom" from Doms Auto wreckers ... for getting those damn wheel lock nuts off for us ..your our hero Tom ... your service was heartfelt ...and much much appreciated ... you went above and beyond your call of duty without even asking you ..... Again " thank you so much Tom " ......Merry Christmas to you all at Doms Auto wreckers ????
Very rude staff and owner... Not sure how this place has gotten any stars above 1... Lots of parts, but Terrible service...
I picked up a console for my truck from Doms. The same part on ebay was 85$. Doms charged me 20$. Great service and price!
Total waste of time going here standard auto is by far better will not be back.
Fast friendly service! Messaged Sunday night looking for a door and had it by 8am.
They have a good selection of newer and older cars to pick through and their yard is massive. You'll likely find what you need here. Their staff is not the most cordial but their service is okay. Dom's is normally my last choice as I've found them far more expensive than other yards in the GTA. If you have a less common vehicle this is the place to find that key part. If you have a common vehicle like a Civic, try other places to save your money.
I purchased a motor on April 9th $1000.00 since then Kevin George has told me they would have to refund my money because it was stuck in shipping now I still haven't received a refund or motor and they quiet accepting my phone calls and e-mails so pretty much ripped me off don't do it you will just loose your money
Great place to go shopping for parts
High quality parts for very competitive prices. All sales staff, owner and his son are very polite and helpful. I hope the best of luck to them in their future endeavors.
Won't accept upull refund for parts in their store. Ridiculous like you only own both....
Found everything I was looking for thanks guys
This where I have worked for the last forty six years so I would say I like it there or I would not have stayed.i am blood Brothers with Dom the owner because we went bank ruby years ago and at that time we slit our thumbs because I am native and we became blood brothers
Helpful and fair price
Poor service I bought a part and turned out I didn't need it. Tried to return it few days later still in the bag with the tag still on and receipt and they told me it wasn't their part.
Decent service and a fair price. I was able to replace a side view mirror on my car that someone smashed for very little money. Their online inventory was very accurate and helpful.
Good parts place
I called dom's looking for a light for the front of my car. I called and buddy from there told me he will call me back if they have anything. Hour goes by I call back to check in. Buddy on the phone gave off a list of things, about how the guys are busy and they are in meetings. Would not let me speak because he kept speaking over me. So maybe they should have a meeting about how to speak to people who pay there bills. Thanks for nothing Dom's auto parts... Did not no you get free attitude with every phone call. Sorry if someone pooped in your corn flakes
Good guys, good work, good prices.
These people are very very rude i think they are racist . always talking rudely. Very rude on the phone. I think they boss is okay with it.
Over price Workers have bad attitudes they don't sell full engines. Go to other places.
Offered me one price on the phone, saw my vehicle commented how great it was than offered a lower price. What a bunch of scam artist.
I have been dealing with Merza for several years he is very professional.
Coordination between Doms and you pull is poor. Customer service at Doms is very poor, and rude. 5 points of communication to attempt to get a car lifted to access a part. Usuccessful and told to come back the bext day. To bad for you. 1 star because they had the part.