Here you have all the feddbacks of people like you who are buying the products and services of A-Gateway Auto Wrecking Ltd (Scrap Yards) around Langley territory (Canada).
To this day this firm gets a rating of 4.2 out of 5 and the score was based on 124 reviews.
As you can read, it has an average rating is really high, and it's based on a high number of feddbacks, so we can say that the evaluation is quite credible. If people have bothered to leave their review when they've done well, it works.
As you know, we don't usually bother to write evaluations when these are good and we usually do it only if we have had a problem or incidence...
This Scrap Yards is included in the category of Auto wrecker.
Such great customer service and care! As a single mom on a limited budget I called Gateway Auto Wrecking for some parts for my car and I was so happy that I did. The guys there are sincere and nice and I really appreciated their honesty. Also, the prices were fantastic and I have already recommended them to others that know with Hondas or Toyotas. Thanks guys!!
The 'bros really know their stuff and can get things done quicker and better than any non-family run business. Thx guys - and my 2001 4Runner w/ 105k km - along with my dog - say,' Thank you'. Good / honest work!
I had to call multiple times to secure the part I needed, but overall had a great experience here. Both of the gentlemen I dealt with were eager to help and made me feel like they truly valued my business - a quality that's hard to come by these days. Pricing was reasonable too! Will definitely be my go-to store for used auto parts.
Got a good selection of hubcaps many different styles for same import car Toyota ..very social people here also ..STOCK IS CHANGING constantly
Very helpful staff
Mike the owner is a great guy always give best deal on used parts
Honest and very respectable business
Tremendously helpful, friendly and fair
I have lost time and patience because of these guys I have tried to buy some parts from them but they would always have blurry prices and when I ask them to quote on some parts they would say I can't do that right now you have to come down and when I went down they still couldn't do the price because his brother wasn't there and that happened three times in a row over the phone they're calling me to come down then when I get down we don't do anything. Guys don't waste your time I sure did waste mine.
my Celica 2000, was need a parts of 2 shifter Cable, this junkyard got, and great deal tooo the owner so Nice, will be back for some parts, thanks Mike
Very polite, friendly, helpful (which for this industry is refreshing) and fair pricing. Had the part I needed several times over in their yard. If my Honda needs other parts I'll be back.
Great Employees, cheap Parts
Very polite and helpful staff, good selection. They fell behind due to their disassembler injuring himself. Did their best to get my part, and gave me a break on the price. Really helpful people. Will shop there again.
They talk politely to rip your pockets.
One of the best places I've been to for use auto parts, friendly staff.
Nice people but you need to negotiate a bit n wait , give your self an hour extra time to be safe
Excellent
Good place to buy stuff
Just like everybody else I got sold a broken part and he would not warranty or give store credit, with the pricing they give you you may aswell spend $20 more and get a brand new part
Phoned and asked about a radiator I needed. They didn't have it in stock but immediately called up the other auto-wreckers in my area to find out who did have one. Very good service
Guys are good here! Always nice to deal with
Friendly and very accommodating service. They showed me how to put the part on my car and even arranged to have it painted. All I could ask for. Thanks guys!
Good place for any part. Especially for Japanese cars.
Great auto wrecker
excellent customer services and prices!
Talking to James and his brother is easier. However, now that the owners took over this place is a disaster. They have very poor communication skills and listening skills. Very poor interpersonal skills too. They are very difficult to deal with both over the phone and at the shop. They always talk and argue with customer trying to make themselves look/sound like they are superior. They don't trust their staff, they don't trust anyone, they don't trust themselves. I guess they are not really trustworthy. I went to buy something and I asked if i can have both the items for a price he mentioned and the owner said "sure". When i handed the payment, he said you can't take two, just one. Whatttt??? So I got my payment back and just left...and never will return to this shop again. Anyway, their price now here is way more expensive than online/amazon. For a plastic junk i thought i could re-purpose (that they will throw away), as soon as you touch it and they see that you are interested, they price it high (while the item was actually on the way to the trash bin). Gateway, you are not the only one in British Columbia. So think again the way you deal with your customers. You need a great lesson and training on interpersonal skills or people-skills, coz you really suck at it BIG TIME!
The only place to go to for your used auto parts. They have more cars there than their old location (over 300!). James and Mike were super friendly and helpful. I was looking for a locknut for a Honda Odyssey fuel pump and they had several. Bring cash if you have only small things to purchase there like I did, which was not a problem for me at all. They have a great selection of used parts to choose from. They have tools for customers to use if they want to pick a part themselves. Reasonable prices and good service is why you see many 5 star reviews here.
Got the Starter Motor from my Honda Accord and it worked flawlessly. Highly Recommended!! Saved couple of bucks. Thank you.
Great Service John went above and beyond
Great prices , super helpful guys! Send all your friends
Customer service is excellent!
Most helpful junkyard I've ever called!
The website says it opens at 11:45 on Saturday. We sat outside and waited and he rolled in slowly a half hour late. Such an unprofessional way to run a business. We called yesterday for a part and it wasn’t even ready when we got here. We bought the part installed it before we left and it didn’t work. We tried to get our money back and he said we ripped him off and started swearing at us. We threatened to call the police and showed him that it didn’t work. We did end up getting our money back and he apologized and offered to help figure out the problem. Turned out that it was a communication issue. However, to automatically assume that we were trying to rip him off was wrong and I hope that he learns something from this in the future. Instead of yelling and swearing he could have simply just offered to test it, as it was only a 2 minute install.
Two of the nicest honest brothers who run the yard. Highly recommend
Been getting Toyota parts off these guys for years. A little pricey for an auto wrecker but it is what it is.
Always goes the extra mile to help his customers
Got parts needed great place
Very engaged employees who work hard for their customers.
Awesome service and reasonable prices! James was really helpful and knowledgeable. I'd have no hesitation recommending them to my friends. Keep up the great work!
Nice people but you have to try to negotiate hard to get a price to match the Reids auto yard prices
I came looking for rims. Not in stock but employee I dealt with was extremely helpful.
Terrible service.never even noticed ed I was there .not helpful and terrible customer service
Didn't get the part I was told I was being sold, piss poor service and not very knowledgeable staff. Go else where if you can.
Great customer service
Super friendly people. I was looking for a seat belt buckle out of a Toyota Tacoma that absolutely nobody else had. They sadly didn't have it out of a Tacoma but we managed to find one out of a Camry that worked well. Gave me a discount since it wasn't the exactly right part. I would definitely recommend these guys to anyone who needs anything.
The guys at gateway help me to keep my fleet running well by providing me with a good supply of reasonable priced parts. Thanks!
Really good place to get cheap parts. I recomend this wreckers to any one who likes to be treated good. Very helpful too!
Amazing staff and service! Hands down the best auto wrecker in the lower mainland to deal with! The staff is very friendly and knowledgeable for all your import needs. I run a shop in Port Kells and can't say enough good things about this wrecker. Give them a try! You won't be disappointed!
Great service from owners, so kind and helpful
Very helpful staff. Looks a bit industrial but they were very accomdating. Got a great deal. And very please how nice they were. Thank you
Called to inquire about doors for a car and the staff who helped me (Mike) was wonderful! Extremely helpful, went above and beyond what I was looking for, and gave advice for fixing the car. Would highly recommend.
Straightforward and easy to deal with
Nice mid sized auto wrecker. Friendly straight forward people. Guy was nice enough to let me lay down in his office after I suffered a heart incident...... True story...
Cannot emphasize enough how much Gateway saved me. I could not find the part I was after anywhere and was one phone call away from ordering one from Utah at a ridiculous price! Mike, the owner, was knowledgeable, friendly, and accomodating. He shipped the part to Edmonton for me and I had it in two days. Gateway definitely sets the industry standard for service.
Great selection of parts for nearly every make of vehicle open now
best auto wreckers excellent service, should give them a try.
These guys are great ! See Mike and James and get taken care of properly !
I Called them for a window that someone smashed while visiting. They told me they never had it but they sent me to who did and saved me tons of searching. That's worth 5 starts to me.
Amazing customer service! Auto wreckers are often rude when I ask questions. These guys were friendly, gave advice and took time to explain things to me, even though I caught them on a busy day right before closing.
Good customer service and reasonable price !!!!!
I have been to A Gateway several times for parts for my rare corolla all-trac wagon. Very frequently I would find the parts at this modest lot. They are pleasant people to work with and not unreasonably priced. Furthermore, if I phoned them and they didn't have the part I needed, they took the time to search other wreckers for it. My calls were never an annoyance. Recommended, especially to someone unfamiliar with auto wreckers.
Nice people!! Thanks for the acura&honda parts
Price gougerd. Tried to sell me a driver's side window for over 150$ when pick a part charges 25$ for Windows absolutely ridiculous. Tried to tell me "it's coming out of a perfectly good door that's why the price is so high" news flash if a door isn't in perfectly good at an auto wrecker chances are the windows smashed.
Awesome service and super friendly and honest staff. Thanks. Franco
Great customer service
Very helpful explaining install
Tried to charge me almost double what other wreckers charge for parts. Im not even going to bother negotiating with someone who tried to completely rip me off as a starting point.
Called for a passenger side mirror that was very tough to find. They took my name and number and called back in 5 mins with the part! Thank you so much!!! Very friendly guys in there. Unfortunately the new mirror was in perfect condition and makes my old ratty mirror look bad hahaha!
They try to rip you off! Look up the price of what you're looking for before you go there. They're so dishonest they literally told me something was in great condition when it had a hole in it. I really like re-using parts and minimizing waste... which in turn makes me really appreciate wrecker... I really hope that A-Gateway Auto Wrecking Ltd Reads this and tries to change there ways of doing business. Thanks, Josh
Lots of stock great help!
I had to take a few minutes to compose myself to write this...but here we go. A few months ago, I had my quarter panel glass smashed as someone broke into my Escape. After visiting a glass shop, I was given Gateway's number as they said they had the part in stock, I drove to Langley to pick it up, paid $250, and after coming back to the glass shop, was told it was the wrong part, with aftermarket tints. I called back a few days later, was told the owner was gone, left my info but no on called me back. I called over a dozen times in the next few weeks, only to have my call not answered or was told the owner was not in. I decided to try and sell it myself and started looking for the right part, which I found on Ebay for $150, delivered. The initial break-in and the following loss was rough, since I did not have comprehensive insurance, all came out of pocket which meant some summer activities with the kids had to be cancelled. Pleading to Mike, the owner did nothing; he did not care that it was the wrong part, he did not take any responsibility for his mistake except to offer me a credit which I would never use, and I'm sure he knows this well. Mike, you know you made a mistake, take the responsible route and make it right - from one single dad to another.
Good knowledge, friendly service and competitive prices!
I just came here and asked nicely for parts of HONDA...waited patiently. A Torsion Spring and CLIP for $120. Even asking my age & gender while walking to look for the car is just unacceptable very unprofessional!!! pricing me triple of the brand new price is just a clear RIP OFF! NiCE Try A, you are a BIG JOKE!!! $40.95 is the total price from HONDA Dealership. I will NEVER give my business to this CHEATER!
over priced
I'm in the middle of my day and time is the game
Amir and John were very helpful in finding the right parts. They kept the process stress free and the parts I received were good quality.
I was there for almost one hour because i have to check a few cars and tested a part on my car and all people came to pick up was happy and treated well by owner, lots of cars there make sure you have time to spend to find a part that you are looking for, great price, In lower mainland is the best Auto Wrecking, compare to dealer is only missing free Coffee.
Excellent customer service
Well it's a wrecking yard, that's all I can say. The guys inside try to make you believe what you need is super expensive and that they are giving you a deal. Well sorry boys when you know stuff about cars you cant lie to someone like that. Trying to tell me my item is perfect and will work was funny and the price they tried to charge was even funnier. It's TRUE when they say people in the auto industry will try to rip you off. These guys try but dont bother, buy from the dealer is probably better cause you know you will get what you need and it will work.
Used to go here quite a bit in the past, however since ownership changed it is my last resort. Owners do not seem to care, and their prices are completely absurd. On multiple occasions they’ve tried charging me more on a used part than what I would spend if I went to Napa They honestly do have a good selection on old off-road Toyota’s and Japanese cars in general, however you’d be paying more for their parts than you would if you bought new.
Obviously the positive reviews r either friends or they asked them to give a good review. Went here to see if I could get door actuators, quoted me triple the price of new actuators, and acted really shady, ended up getting a rear mat for my Crv wanted $90 for it and when I said no went down to $50 then I said no again and proceeded to leave he chased me out and said $30 lol . I’ve been to much better wreckers
Extremely rude staff, they sold me not one, but two motors and they both needed to be repaired the moment I got them. They also lied about the price and made comments after I had to pay a substantial amount of money. Put it this way, if any of the workmanship that came out of there left my store, I would be firing people all day. Auto shop foreman
Huge selection of parts own and aftermarket . Tuff negotiators as they aim to make profit of course. Family owned and operated business. Owners are very good guys.
I moved to Vancouver from Toronto and faced a frustrating time transferring my car. Used a coupon from Big Tires to get the car certified, but they not only failed the car but also created a nightmare by breaking the driver’s side door handle and handed me an estimate of $2200.00. Being a 20 year old car and not mechanically inclined, and new to BC, this became an ordeal. I got a few parts from different car wreckers which turned out faulty, and then truly God’s Grace amazingly found Gateway. I was not only shocked, but blown away that such people still exist. Both Mike and James are very personable, HONEST, forthright and knowledgeable. Both the brothers have gone above and beyond their duty to help me. Their prices are competitive and guarantee tested working parts. Every time I called no matter how busy they always are, they were extremely polite and helpful. They helped me however they could without charging me a penny. They even recommended honest reasonably priced garages to go to. In the end it cost me approximately $700.00 instead of the $2200.00 estimate. I can ramble on but suffice it to say in 25 years of owning a car this is the ONLY time I have encountered service of this caliber. Today I was able to get the car transferred only because of Gateway. THANKS Mike and James, keep up the good work!! Blessings!!!! KUDOS TO GATEWAY FOR UPHOLDING A LOST TRADITION OF PROFESSIONALISM AND INTEGRITY
Needed a headliner for my Camry, called in and talked to Mike. He guided me in the right direction, great customer service.
Every time I need a part they either have it or they let you know who has. Great service!
I came looking for a part for my vehicle and this was my first time attending an auto wrecker. I called other places before attending here and they were unfriendly to speak with. But when I called here I was greeted by Mike who was polite and said they have vehicles that match mine. When I arrived, he helped me locate the vehicles I needed to look at and gave me great advice on how to fix my issue. All of his staff were helpful and friendly. This will be my go to place when my aging vehicle needs more parts. I recommend going here before going anywhere else if you are new to auto wreckers or familiar because good honest customer service is hard to come by.
i didn't even know this place existed!! a real old fashioned auto wrecker. great guy, great service!!
Gateway people were friendly and helpful. In all a good experience. I would and I will use them again.
Meh neither here, neither there. Yes they have a lot of vehicles and signs are clearly posted to be careful but after wandering in and out of cars and spare parts just didn't find what I needed. Review is not based on not finding my items but just the people working there, just didn't seem to want to be there.
Last resort if your really stuck for Toyota parts. Asking price for 20 years old parts is more expensive than new. Avoid if possible
Good team,service! ????
Excellent first experience dealing with Amir, plenty of quality parts at great prices. Highly recommended.
Was easy to find parts for my Acura!