Here we offer you all the feddbacks of real people who consume the products and services of Kenny U-Pull Elmsdale (Scrap Yards) in the area close to Glace Bay (Canada).
Currently this business gets a rating of 4 stars over 5 and the score is based on 127 reviews.
As you can see it reaches an feddbacks average is very high, and it's founded on a very large number of feddbacks, so we may say that the evaluation is very accurate. If many people have bothered to leave their opinion when they've done well with the service, is that it works.
You know that we do not usually bother to set tatings when they are good and we usually do it only if we have had a problem or incidence...
This Scrap Yards belongs to the category of Auto parts store.
Definitely A Great Place To Get Spare Parts however the Reason for the One Star is their Customer Service is TERRIBLE & RUDE
Great people, great place
Friendly customer service. Good value
do you have motorcycle parts too?
Exactly as described, lots of great cars to pick on
Didnt get what i wanted a simple jack for my van .they advertise that they sell them when you get there they have all been removed a sold for junk.dirty muddy roads .not nice at all.
Worst customer service ever!! The two women behind the counter should be ashamed of themselves for working there!!
Spent over 45 min trying to explain what I needed on the phone to someone that dont speak English and had no idea what I was saying so I'm pretty mad to waste my time dont recommend this place
Good place to get good cheep part good staff
First time visit. Liked the fact there up off ground. Too bad they won't help take off bumpers or things we need a torch or grinder for. Would of paid extra for it
Picked the part I needed. Payed decent price. Overall pretty good experiece.
Great place to find cheap car parts, bring your tools and dig in! Well laid out and organized
Amazing inventory, at Kennys you can find almost anything that you’re looking for in terms of parts for your vehicle. They have an email alert option their website in which you can choose for to get notified when a vehicle you’re looking for has arrived. I have mine turned on and I look forward for the next arrival, 5 stars, best U-Pull in the province by far.
Kenny's seem to always have what your looking for, it's very rare that they don't, they never disappointed me as much as me or friends go out there looking for parts, their my first choice when looking for parts for my Express van, customer service is A1, u can't go wrong when looking for good parts
Classic pick n pull, bring yer tools
Great way to get parts. Especially when you are not sure exactly what you need. And their marking of the rows has improved from when I first started going there.
Has lots of cars. Not always in the spots shown on web site so can spend a lot of time searching.
Incredibly rude service. It is unacceptable to offend customers and continue to yell and swear at them.
No parts available for my wife’s 2007 Jaguar S Type
This place is the best, as long as you have a sense of adventure and a fairly common 10+ year old car. Kenny / AIM keeps my 07 Kia Rio going. One plus of a U-Pull type yard is that you can learn how the part you're looking for comes off on a test vehicle where scratches and screw ups don't matter before trying it on your own car.
Well organized and reasonable prices.
Staff is something else.
Cars aren't where they say they are. Not much organization. Staff look miserable and aren't very helpful. Bags are searched before and after, this must be to prevent Danny Ocean doesn't steal all their money. Tire selection was limited and disorganized. More expensive than other self serve salvage yards in the province.
Lovely play 30min and part was in my hand
Great prices, simple and very cost effective way of obtaining car parts.
Very friendly staff ,prices were fantastic, staff was knowledgable And willing to share knowledge on parts that will interchange from other vehicle Very good experience Will be back again
Cheap parts - good availability.
Great selection and prices. Friendly staff.
Kenny U-Pull is the first place I go to find any part I need.
Go somewhere else. If you need more clarification read below: Went in to get a new battery for a car. Getting the battery was easy, but did not have the old one. I went back to get the old battery and brought it back to get my core fee back, something I have done at many places before, and was given a gift card. Was told there is no options, we have your money, battery and core and never offer any refunds and have no way to pay you for your core, only gift cards. Of course they could have given me my core fee. Cash is thing. This is a unethical dishonest way of doing business and I cannot recommend based on that.... Even if they have the best price, I would recommend shopping elsewhere.
Great place very cheap parts, great customer service, and are willing to help . Will have most of what you are looking for.
If you want cheap part and know how to use a wrench then this is the place for you.
Friendly staff, very well organized.
Used to be a good place to go , but now they pick and charge for every little part , and customer service is not very good
Their (NS) service is great! I filled the online form the night before for selling my old vehicle, and I received a phone call next morning to arrange pickup. The driver showed up on time and the transactions went smoothly. Highly recommended!
Have a Pontiac Montana SV6, which are nearly impossible to find used parts for, but these guys had 4 of them with plenty of spare parts
Person answering the phone clearly doesn't have the time of day to talk to anyone.. Answering the phone and in a conversation with someone laughing and what not is not the way to run a business. Didn't want to help with prices over the phone and couldn't confirm that they had my car. Even tho I gave her the make and model.. She said I'll have to come see for myself ....
Up until my recent trip I had them ranked as 5 stars. They no longer have any trust in their customers, searched my tool bag on the way in and out, with Covid they shouldn't be touching ANYTHING of anyones. Worth the extra drive to maritime pick a part. You lost a loyal customer who had always recommended your business to others.
I came here 2 years ago and it was cheap! And it’s way more expensive now. This will be the last time I go $120 for two tail lights? An de the people who works there ugh... they need a long smoke break
Great place for used parts at great prices....
Great place to buy used parts if you’re handy. The staff went above and beyond to accommodate me. Great selection of vehicles with the option on their website which will email alert you when a car you need comes in - saved me thousands of …
Awesome people. Thanks ????
I like Kenny u pull, I'm mechanically inclined, I have tools available, I have a knowledge to remove and replace car parts and that's what makes this place great for me. It's a treasure hunt for the part you're looking for and at the price I'm happy to pay.
Asked how much a deck cost they said 35$ no way too test it so I said no and they threw it out the door on the ground and smashed it now they will get nothing for it could of atleast made 10$ really frustrating last time I go back and tried to charge 55$ for a cluster said no they threw that on the ground and smashed it too lol makes no sense to me terrible business!!!
They give you one price for an item before you go in, and then ask for another when you pay. Recently got quoted $23 for an item and after taking day off to get it (not to mention 2 hours of driving and 2 more getting the item off the car) they asked for almost $100, refusing to honor the quote at all, even though they confessed to giving to me. Save yourself the effort and get your parts someplace else where you know you wont get scammed.
No thanks
Bad Customer service
I never visited just signed up on their site for notifications
Awesome place. Soo many cars could have stayed all day!
Great people , friendly honest
Best place
They are the rudest people I've ever met I will never go there again service is horrible and just right rude works called people names and so on
Very rude and confrontational
Parts are cheap but we couldn't remove the part we needed,no tool rental here either
Friendly and knowledgeable service
They got every thing!! Seriously, it may not be in mint condition but they have alot of parts, very cheap! Very nice staff, I go up all the time looking for Toyota echo parts and I got some great finds
Great place with good people. Places like this are few and far between. If you have an lder vehicle you want to keep going come here. Great place for new drivers to get parts cheap so they can learn how to fix their own vehicles.
Great place for used auto parts. Good deals..
The staff don't seem to be aware of real world pricing.. They charge exorbitant prices for parts you, yourself, take off. Shop around. I can guarantee the competition has most parts listed cheaper, and YOU don't have to lift a finger to take them off. Staff are very rude, not willing to negotiate, and treat you like a common criminal. (Search your tool box, bag, inspect you) The only thing they don't do is strip search you when you're leaving the yard. Hire some staff that are courteous and knowledgeable in parts pricing. My suggestion. ~ Automotive tech, 20+ years
Was looking for kia heat shield and center caps got them easily
Over all great prices great and helpful staff.but the vehicles in the truck section i was in (where the f150s were )was a bit hard to work all trucks were laying on the ground packed in really tight .good thing I found one same year as mine somewhat able to get the leaf spring off
Girls who work the front desk could be friendlier
A great place to go . Well organized and very reasonably priced. Have recommended it to friends.
Great place, great people, great parts. First place I reccomend, tons of vehicles so usually find everything I need.
Great prices ... Lots of cars ... Friendly dogs ...
Very well organized and good selection of parts
The BEST place to get OEM parts for a fraction of the cost! The yard is well kept so its easy to find the cars you are looking for, the ladys in the office will even give you a list where to find them!! Have been into the yard multiple times and cant wait to go back again!!
Unreal yard. Good prices. Great staff. Scott helped me carry a few large peices out. Someone give that man a raise.
Amazing prices,great parts,like a kid in a candy store.
Great place, friendly staff
Do not give them your money. This business falsely accused customers of stealing catalytic converters. They lied about having video footage of the alleged incident. Police arrived and cleared the customers of all accusations. Employees belligerently refused to apologize for the false accusations and several hours of wasted police and customers time. Terrible business, rude employees, awful waste of money.
Good place to get parts. Most prices are fair.
Accused of stealing a converter. Cops came we got sent home no charges. Employees threatened us very un professional.
Parts
Staff are rude. Went in spent 2 hours looking g for tires a d fou d 2 on rims and 2 off rims. No signs to say tires off the rims cost more. So I wasted 2 hours of my time and $3 to get in for nothing... really I paid them to be able to take the tires I took off the rims by hand on a rig that is not mounted to the ground for them to now be able to make the price up on the 2 I removed. Hurt my back getting the water out of the other 2 tires. Thieves if you ask me. Won't be going back of telling anyone to go there.
Worst experience EVER .I usually get all my parts from Kenny’s U pull in Elmsdale. I recently had to make a trip to Moncton for parts that the elmsdale store did not have. I thought that I had bought a seatbelt at the Moncton store and they said if I had any issues I could return it to Elmsdale. When I gave her the seatbelt she accused me of stealing it and said she had my licence and make of my vehicle and I was not welcome there again, total humiliation and not impressed. Got home found my receipt and it was purchased from Elmsdale but because of this I probably will not ever be back
Awesome place found the cars no problem and staff were so nice and friendly. Clean and organized.
Easily found the parts I needed. Nicely organized.
Lot of good stuff at great prices and friendly staff
Great
Love this place
Horrible customer service over the phone. I live 2 hours away and they couldn't even check to see if they had the parts there or even if they had a truck there that I could pull the parts off of. When I asked all the young girl said was we don't do that here. When I told her I lived 2 hours away and I really didn't want to drive 2 hours for nothing there was no response and the line went silent. I don't know if I was hung up on or put on hold indefinitely. So this is why I rated this place only 1 star. Hopefully ya'll get better service than I did. Cheers
It was great. Good place for parts
Everyone was positive and well informed and enthusiastic about the automobile. All young men with responsibilities making it work by doing good work. They certainly appreciate the attachment that grows for a favorite vehicle. Each customer was treated with traditional politeness and respect, grandmother friendly :) Just beep coming in the drive ;)